Toshiba B-480-QQ manual

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Table of contents for the manual

  • Page 1

    TEC Thermal Printer B-480-QQ SERIES Owner ’ s Manual[...]

  • Page 2

    Copyright © 2002 by TOSHIBA TEC CORPORATION All Rights Reserved 570 Ohito, Ohito-cho, Tagata-gun, Shizuoka-ken, JAPAN CAUTION To avoid injury, be careful not to catch or jam your fingers while opening or closing the cover. CAUTION Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be drawn into the moving parts, p[...]

  • Page 3

    (i) Safety Summary EO1-33008 Safety Summary Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment. Do not attempt to e[...]

  • Page 4

    (ii) Safety Summary EO1-33008 CAUTION This indicates that there is the risk of personal Injury or damage to objects if the machines are improperly handled contrary to this indication. If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and th[...]

  • Page 5

    EO1-33008 CAUTION: 1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC. 2. The contents of this manual may be changed without notification. 3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual. T ABLE OF CONTENTS Page 1. INTRODUCTION .[...]

  • Page 6

    E1-1 1. INTRODUCTION EO1-33008 1.1 Applicable Model 1. INTRODUCTION Thank you for choosing the TEC B-480 series thermal/transfer printer. This high performance printer is equipped with superior hardware including the specially developed (12 dots/mm, 304.8 dots/inch) near edge print head which will allow very clear print at a maximum speed of 203.2 [...]

  • Page 7

    E2-1 2. SPECIFICATIONS EO1-33008 2.1 Printer 2. SPECIFICA TIONS 2.1 Printer Supply voltage Power consumption Operating temperature range Relative humidity Print head Printing methods Print speeds Maximum print width Dispensing modes Message display Dimensions Weight Available bar code types Fonts Rotations Standard interface Optional interfaces AC [...]

  • Page 8

    E2-2 2. SPECIFICATIONS EO1-33008 2.2 Option 2.2 Option Option Name Swing cutter module Rotary cutter module Peel off module Ribbon saving module Fanfold paper guide module PCMCIA interface board Expansion I/O interface board Usage A stop and cut swing cutter Rotary cutter This allows use of on-demand (peel-off) operation or to rewind labels and bac[...]

  • Page 9

    E2-3 2. SPECIFICATIONS EO1-33008 2.4 Media NOTES: 1. The media specification other than above are unchanged. 2. The label length must be satisfied by the following conditions in each case. (*1) When issuing a label using the rotary cutter, printing at a speed of 3"/sec., label length should be: 91.0mm - (Gap length/2) or more (*2) When issuing[...]

  • Page 10

    E3-1 3. OVERVIEW EO1-33008 3.1 Front/Rear View 3. OVER VIEW 3.1 Front/Rear V iew 3.2 Operation Panel MESSAGE DISPLAY (LCD) When power is turned on and it is ready to print, "ON LINE" is displayed. POWER LED (Green) Lights when the power is turned on. ON-LINE LED (Green) 1) Flashes when communicating with a host computer. 2) On while print[...]

  • Page 11

    E4-1 4. INSTALLING THE PRINTER EO1-33008 4.1 Connecting the Power Cord and Cables WARNING: Turn the POWER SWITCH to OFF before connecting the power cord or cables. Fig. 4-1 4. INST ALLING THE PRINTER 4.1 Connecting the Power Cord and Cables Serial I/F Cable (RS-232C) Parallel I/F Cable (Centronics) Power Cord Expansion I/O Cable (Option)[...]

  • Page 12

    E5-1 5. LOADING THE MEDIA EO1-33008 5. LOADING THE MEDIA 5. LOADING THE MEDIA The printer prints both labels and tags. 1. Turn off the power and open the top cover. 2. Turn the head lever to position 3 , then release the ribbon shaft holder plate. Fig. 5-1 NOTES: 1. When the head lever is turned to position 2 , the print head is raised. 2. When the[...]

  • Page 13

    E5-2 5. LOADING THE MEDIA EO1-33008 5. LOADING THE MEDIA 4. Put the media on the supply shaft. 5. Pass the media around the damper, then pull the media towards the front of the printer. 6. Insert the ridge of the supply holder into the groove of the supply shaft until the media is fixed. Then turn the locking ring clockwise to secure the supply hol[...]

  • Page 14

    E5-3 5. LOADING THE MEDIA EO1-33008 5. LOADING THE MEDIA ■ Removing the paper holders' upper plates from the media guide 1 Remove the two T-4x8 screws to detach the media guide from the printer. 2 Remove the SM-3x6 screw or the SM-3x8 screw to detach the paper holders' upper plates from the media guide. Fig. 5-5 Media Guide Screw (T-4x8[...]

  • Page 15

    E5-4 5. LOADING THE MEDIA EO1-33008 5. LOADING THE MEDIA ■ An easy way to set the black mark sensor position 1 Pull the media about 500 mm out of the front of the printer, turn the media back on it's self and feed it under the print head past the sensor so that the black mark can be seen from above. 2 Adjust the sensor position to that of th[...]

  • Page 16

    E5-5 5. LOADING THE MEDIA EO1-33008 5. LOADING THE MEDIA 10. The media is now loaded and the sensor position is set. Batch type: NOTE: Set the selection switch to the STANDARD/STRIP position. Improper setting can affect the print quality. Strip type: 1 Remove enough labels from the leading edge media to leave 500 mm of backing paper exposed. 2 Wind[...]

  • Page 17

    E5-6 5. LOADING THE MEDIA EO1-33008 5. LOADING THE MEDIA Cutter type: Where a cutter is fitted load the media as standard and feed it through the cutter module. Swing cutter and rotary cutter are available as an option. They are used in the same way regardless of different shapes. Now, how to load the media using the swing cutter will be introduced[...]

  • Page 18

    E6-1 6. LOADING THE RIBBON EO1-33008 Fig. 6-2 4. Reset the ribbon shaft holder plate by aligning it with the ribbon shaft. 5. Turn the head lever clockwise to lower the print head. 6. Close the top cover. 6. LOADING THE RIBBON 6. LOADING THE RIBBON WARNING: 1. Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be d[...]

  • Page 19

    E7-1 7. INSERTING THE OPTIONAL PCMCIA CARD EO1-33008 7. INSERTING THE OPTIONAL PCMCIA CARD 7. INSERTING THE OPTIONAL PCMCIA CARD 1. Turn the power off. 2. Insert the PCMCIA card into the card slot at the rear of the printer. 3. Turn the power on. NOTES: 1. Be sure to protect a PCMCIA card when not in use in the printer by putting it in its protecti[...]

  • Page 20

    E8-1 8. CARE/HANDLING OF THE MEDIA AND RIBBON EO1-33008 8. CARE/HANDLING OF THE MEDIA AND RIBBON CAUTION: Be sure to read carefully and understand the Supply Manual. Use only media and ribbon which meet specified requirements. Use of non-specified media and ribbon may shorten the head life and result in problems with bar code readability or print q[...]

  • Page 21

    E9-1 9. GENERAL MAINTENANCE EO1-33008 Fig. 9-1 9. GENERAL MAINTENANCE 9.1 Cleaning WARNING: 1. Be careful when handling the print head as it becomes very hot. 2. Care must be taken not to injure yourself with the printer paper cutter. 3. Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be drawn into the moving pa[...]

  • Page 22

    E9-2 9. GENERAL MAINTENANCE EO1-33008 WARNING: 1. DO NOT POUR WATER directly onto the printer. 2. DO NOT APPLY cleaner or detergent directly onto any cover or panel. 3. NEVER USE THINNER OR OTHER VOLATILE SOLBENT on the plastic covers. 4. DO NOT clean the panel covers or the supply window with alcohol as it may cause them to discolor, loose their s[...]

  • Page 23

    E9-3 9. GENERAL MAINTENANCE EO1-33008 ■ Cleaning the Cutter Unit 9.3 Removing Jammed Paper The swing cutter and rotary cutter are available as an option. They are both cleaned in the same way regardless of different shapes. Now, how to clean the cutter unit installing the swing cutter will be introduced. 1. Loosen two screws and remove the cutter[...]

  • Page 24

    E9-4 9. GENERAL MAINTENANCE EO1-33008 9.4 Threshold Setting For the printer to maintain a constant print position it uses the feed gap sensor to detect the gap between labels by measuring the amount of light passing through the media. When the media is pre-printed, the darker (or more dense) inks can interfere with this process causing paper jammed[...]

  • Page 25

    E10-1 10. TROUBLESHOOTING EO1-33008 10. TROUBLESHOOTING 10. TROUBLESHOOTING WARNING: If you cannot solve a problem with the following solutions, do not attempt to repair it yourself. Turn the power off, unplug the printer, then contact your Authorized Service representative for assis- tance. PAPER JAM **** HEAD OPEN **** NO PAPER **** NO RIBBON ***[...]

  • Page 26

    E10-2 10. TROUBLESHOOTING EO1-33008 Error Message Problem Solution 10. TROUBLESHOOTING Remove the jammed media and feed the undamaged media through the cutter. ➔ Press the [RESTART] key. Else Turn the power off and contact your Authorized Service representative. 1 . Turn the power off, re-seat the flash memory card or ATA card and try again. 2. R[...]

  • Page 27

    E10-3 10. TROUBLESHOOTING EO1-33008 10. TROUBLESHOOTING No print. Dots missing in the print. Unclear (or blurred) printing. Power does not come on. Printer does not cut. You see a raised nap where the media has been cut. 1. Check that media and the ribbon is loaded correctly. 2. Check whether the print head is set correctly or not. 3. Check the cab[...]

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  • Page 30

    PRINTED IN JAPAN EO1-33008[...]