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TOA Electronics 595U manual

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Table of contents for the manual

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    2 1 30933 Quick Start Guide AirCard ® 595U FINAL ART APPROVAL REQUIRED: Please review carefully . All copy should be proofread by Client & legal requirements checked by Client’ s legal department. Printer is responsible for confirmation of specifications before making plates for accuracy in measurements, plate tolerance requirements, & r[...]

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    Sprint Mobile Broadband USB Modem by Sierra Wir eless AirCard ® 595U www .spri nt.c om © 2007 Sprint Nextel. All righ ts reserved. SPRI NT and other trademark s are trademarks of Sprint Nextel. © 2007 Sierra Wir eless. All rights reserved. AirCar d is a regi stered tr ademark of Sie rra Wirel e ss. W atcher is a trademark of Si erra Wireless , r[...]

  • Page 4

    Table of Contents Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Your Sprint Mobile Broadband USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . ii How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Getting More[...]

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    Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Installing the Software on a Mac . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Installing the Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Activating Your USB Modem . . . . . . . . . . . . . . .[...]

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    i We l c o m e t o S p r i n t Sprint is co mmitted to bringing you the best wirel ess technology availabl e. We built our network right from the start to give you what we believ e you really want fr om a wireless service provider—clear c onnections, priva te comm un icat ion s, an d ti me -sav ing featu res. This guide will familiariz e you with[...]

  • Page 8

    ii Y our Sprint Mobile Br oadband USB Modem Thank yo u for purchas ing a Sprint Mob ile Broadband USB mode m. This USB modem off ers more freedom than ev er before. No wires , no cables—just access to your data when you need it. The power of the Internet is truly a t your fingertips.[...]

  • Page 9

    iii How to Use This Guide The advantages of Sprint are as clea r as each wir eless connection you make. With Sprint service, we giv e you what you r eally want from a wireless service provider—clear c onnec tions, ea sy -to-under stand service plans, and self -ser vicing options for managing your account. All this is designed to make y our life e[...]

  • Page 10

    iv Getting More Inf ormation About the USB Modem and Service This guide in troduces your USB mode m’ s basic f eatures and servic es. T o learn how to use all the featur es of your US B m odem and services on a Windows computer , consult the online help or user guid e. (See page 19 of this document.) They pr ovide informa tion on: 䢇 Understandi[...]

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    1 Installing the Sof tware (W indows )[...]

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    2 Installing the Software and Drivers on a Windows Computer S ystem Requiremen ts The Sprint Mobile Br o adband USB modem is supported on: 䢇 Microsof t® Windows® Vista™. 䢇 Windows XP with Service P ack 2. 䢇 Windows 2000 wit h Service P ack 4 and high encryption suppor t . (See “High Encryption R equiremen ts” in the user’ s guide.) [...]

  • Page 13

    Installing the Sof tware (Windows ) 3 Installation Ov er view The process for installing a nd using your Sprint Mobile Br oadband USB modem may v ary slightly , depending on the operating s ystem you are running . The installation process on a W indows computer has three stages: 䢇 “Installing the Softw are on a Windows Computer” — Install t[...]

  • Page 14

    4 Installing the Software and Drivers on a Windows Computer 4. Read the License Agreement and select “ I accept the terms in the license agreement ” to agree to the terms. Click Next . (A series of dialog boxes guides you through the installa tion.) 5. Use the Next and Back bu ttons to navigate through the wizard. 6. In the Installation Co mple[...]

  • Page 15

    Installing the Sof tware (Windows ) 5 8. Adjust the USB c onnector to the desired angle. The USB connector is adjustable to three positions (appr oximately 90, 135, and 160 degr ees). Do not force the hinge past the la st position— this may br eak the connector . 9. Gripping both sides of the USB modem, insert it into your computer’ s USB slot.[...]

  • Page 16

    6 Installing the Software and Drivers on a Windows Computer 11. If your USB modem is preactiv ated or if you hav e activated it at the time of purcha se, after you’ve char ged the battery you ar e ready to connect to the network. (In the Mobile Broadband window, click GO .) Proceed to “Basics of Y our US B Modem (Windows )” on page 13. – or[...]

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    7 Activa ting Y our USB Modem (Windo ws)[...]

  • Page 18

    8 Activating Your USB Modem (Windows) Activa ting Y our USB Modem Before y ou can u se your USB modem on the network, you must activate your USB modem and acco unt . This chapter walks y ou through this process, and pr ovides spaces for you to enter important information, such as your Sprint user name, for later refe ren ce . One T ouch Activa tion[...]

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    Activating Your USB Modem 9 Activa tion Wizard The Activa tion Wizard makes a c tiva tion an easy task. Af ter you’ve installed the sof t war e and drivers (described earlier), the Activa tion Wizard will guide you through the ac tiv ation process if y our Sprint Mobile Broadba nd USB modem has not been activated. 1 Hav e These Things Ready 䢇 A[...]

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    10 Activating Your USB Modem (Windows) 2. Call Sprint a t the appropriate number display ed in the Activation Wizard. Whe n you re ach a repres entat ive, c lic k Next . 3. In the space provid ed below , write down your USB modem’ s ESN (E lectronic S erial N umber) or MEID (M obile E quipment ID entifier). (The ESN or MEID is displayed in the Ac[...]

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    Activating Your USB Modem 11 5. On your co mputer , enter the phone number (no spaces or hyphens ) and, if not the same v alue as the phone number , the MSID value giv en by the acc o unt r epresenta tive, and then click Next . A confirma tion window will be displayed. 6. Confirm with the service r epresentative that the inf ormation is correct. If[...]

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    12 Activating Your USB Modem (Windows) 4 Y our Sprint User Name My Sprint User Name is: _________________________ _______ Y o u r S p ri nt us e r n a me is a ut o ma ti ca ll y as s ig n ed t o yo u w h en yo u s i gn u p fo r service. Y our us er name, which resemb les an email address ( for example, name@spr int.com ), is used with Sprint Mail.[...]

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    13 Basics of Y our USB Modem (W indows)[...]

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    Basics of Your USB Modem (Windows) 14 This section briefly describes how to use the Sprint Connection Manager so ft wa re an d y our Sprint Mobile Broadband USB modem on a Windows computer . For complete information (including a description of all the indicators and the menu options), see the onl ine help (page 19) and the user’ s guide (page 19)[...]

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    Basics of Y our USB Modem 15 Once connected, Sprint Connection Manager dis pla ys “C on nect ed, ” a nd you can use your W eb browser , perform data transf ers, and so on. Enabling Sprint Loca tion Ser vices T o enab le Sp rint Lo cation Ser vic es: 1. In Sprint Connection Manager select MEN U > Settings > Sprint Location Services , and t[...]

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    Basics of Your USB Modem (Windows) 16 Co nn e c t i o n S t a t u s The text displa yed in Sprint C onnec tion Manager pro vides information about the status of your connection. The USB modem is typically in one of these modes: 䢇 No device 䢇 Disconnected 䢇 Conn ec ting 䢇 Con ne c te d 䢇 Device lock ed 䢇 Device powered of f 䢇 OFF 䢇 V[...]

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    Basics of Y our USB Modem 17 If you expand the Mobile Broadband window ( ), the amount of data transf erred is shown : Device Lock ed The USB modem is locked, so that ot hers cannot use the USB modem and your accoun t . T o use most of the f eatur es, you must un lock the USB modem: 1. If t h e Mobile Broadband window is not e x panded , click to e[...]

  • Page 28

    Basics of Your USB Modem (Windows) 18 2. Click GO in the GPS R eceiver window. 3. If the GPS Receiver window still displays “ OFF ,” ensure that Network Mode (in the Sprint Mobile Br oadband settings w indow) is set to “ Automatic” or “1X Only . ” V alid ating The network is authen ticating your wir eless or GPS subscription. Searching [...]

  • Page 29

    Basics of Y our USB Modem 19 Online Help Sprint Connection Manager inc ludes extensive online help to provide oper ating hint s and step-by- step instruct ions f or getting the most fr om your Sprint Mobile Broadba nd USB modem on a Windows computer . Wit h S pr in t Con n ec ti o n M an ag er running, you c an ac ce ss on li ne he lp in sever al w[...]

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    Basics of Your USB Modem (Windows) 20 T roubleshooting For a more complete listing of errors and possible solutions, please see the user’s guide or online Help. You may also visit ww w .spr int.c om or contact Sprint Customer Service at 1- 888-788-4727 (business use) or 1-888-715-4588 (personal use). Problem/ error Solution “Searching for s er [...]

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    Basics of Y our USB Modem 21 Sprint Location Services aren’t workin g or don't se em to be av ailable If Sprint Loca tion Ser vices aren ’t working or don't seem to be av ailable on yo ur Windows c omputer , check whether you ha ve, in the Set tings wind ow , a “Spr int Location Ser vices” opt ion in the dr op-down list. 䊳 If th[...]

  • Page 32

    Basics of Your USB Modem (Windows) 22 Cannot con nec t to the network If the con n ection is dropped as soon as it is es tablished: 䊳 Charge the battery for at least 30 m inutes if the PW R LED is red. (I f the connection still ge ts dropped as soon as it is establish ed, continue with the following steps .) – or – 1. Select (Windows Vista) S[...]

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    23 Installing and Using the Sof twar e (Mac)[...]

  • Page 34

    24 Installing and Using the So ftware on a Mac Computer S ystem Requiremen ts This sect ion describes h ow to insta ll and use the Sprint Mobile Broadband USB modem on a Mac c omputer . If you can ’t recall your lock code, c ontact Sprint Customer Service . For other technical support issues, please c ontact Apple . The sof tware and drivers ar e[...]

  • Page 35

    Installing the Sof t ware (Mac) 25 Installation Ov er view The installation process on a Ma c computer has t hree stages: 䢇 “Installing the Softw are on a Mac ” — Install the W atcher Lite sof tware (see page 25). 䢇 “Installing the Driv ers” — Run the W atcher Lite softwa re, inser t the battery into the USB modem, and inse r t the [...]

  • Page 36

    26 Installing and Using the So ftware on a Mac Computer 6. In the W elcome to the Sierra Wir eless W atcher Lite Installer window , click Conti nu e . 7. In the “Select a Destination” window , choose a destination volume. A green vertical arrow indicates which v olume(s) you can install the softw are onto. If more than one v olume has a green v[...]

  • Page 37

    Installing the Sof t ware (Mac) 27 9. In the “Easy Install on ... ” window , click Install . 10. If the Authen ticate window appears , enter you r Mac user name and password, and then click OK . 11. In the window with the message that you will ha ve to restart y our com pu t er , c lic k Continue Installa tio n . 12. Click Res tar t .[...]

  • Page 38

    28 Installing and Using the So ftware on a Mac Computer 13. Af t er your computer restarts, ru n W atcher Lite: in F inder , choose Go > Applications > Sierra Wireless W atcher . Wa t c h e r L i t e s h o u l d s t a r t : Installing the Drivers T o install the driv ers on your Mac computer: 1. Slide the front panel of f the USB modem. 2. Ho[...]

  • Page 39

    Installing the Sof t ware (Mac) 29 5. Adjust the USB c onnector to the desired angle. The USB connector is adjustable to three positions (appr oximately 90, 135, and 160 degr ees). Do not force the hinge past the la st position— this may br eak the connector . 6. Gripping both sides of the USB modem, insert it into your computer’ s USB slot. Al[...]

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    30 Installing and Using the So ftware on a Mac Computer 8. If the Authentica te window appears, enter your Mac user name and password, and then click OK . W atcher Lite display s a status mess age or the “Device Not Activated” window . 9. Allow the battery to charge for appro ximately two hours before closing the window or making a selection in[...]

  • Page 41

    Installing the Sof t ware (Mac) 31 Activa tion Assistant The Activa tion Assistant mak es activation a n easy task. Af ter you’ve installed the sof t war e and drivers (described earlier), if your Sprint Mobile Broadband USB modem has not been activated, t h e Activa tion Assistant will guide you through the activation process. 1 Hav e These Thin[...]

  • Page 42

    32 Installing and Using the So ftware on a Mac Computer 2 Activation Assistan t T o activate your USB modem and account: 1. From th e Extr as item on the Sierra Wi r eless Wa tc her menu, choose Activation . 2. In the Activ ation Assistant window , click Continue . 3. Call Sprin t at the appropria te nu mber display ed in the Activation Assistant. [...]

  • Page 43

    Installing the Sof t ware (Mac) 33 5. On your c omputer , enter the activation c ode in the space provided and then press the ente r key . O n ce th e Next button becomes a vailable, click Next . Y our Sp rin t Customer Service represen tative will give y ou a phone number and MSID (M obile S ystem ID code, used for W ireless Local Number Portabili[...]

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    34 Installing and Using the So ftware on a Mac Computer 12. In the Data Pro visioning w indow , click OK . The USB modem then r etrieves the upda tes to your accoun t . W atcher Lite will display “Updating User Profile,” then “Disc onnec ted,” after which you are r eady to connect to the net work (click Con n ec t ). Proceed to the next sec[...]

  • Page 45

    Installing the Sof t ware (Mac) 35 Icons and T ext in W atcher Lite Depending on the device and c onnec ti on state, W atcher Lite may display some of the following icons and text: Icon/t ext Description CDMA networ k signal strength, in dicated by the number of bars. Y ou are not in c over age. Y ou are in 1X and 1x EV -DO Rev . 0 cover age. Y ou [...]

  • Page 46

    36 Installing and Using the So ftware on a Mac Computer Menu Options From th e Extr as item on the Sierra Wireless W atcher m enu, you can: 䢇 Activ ate y our USB modem 䢇 Provision y our USB mo dem 䢇 Lock /unloc k your U SB m ode m 䢇 View inf ormation about the USB modem 䢇 View , configure, and use the data an d VPN connections av ailable [...]

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    Installing the Sof t ware (Mac) 37 Manage Y our Acc ount Online With Sprint Customer Service, you can visit www .spr int. com to manage your Sprint account. On c e yo u si g n o n, yo u c an : 䢇 View the details of y our Sprint service plan. 䢇 Find o ut how much data y ou have used an d how many megabytes are remaining in your pla n . 䢇 View [...]

  • Page 48

    38 Installing and Using the So ftware on a Mac Computer The PWR LED goes off , th en on, and stay s red This situa tion may occur under e xtreme usage c onditions when you’ re transmitting data in a co v erage area with a weak s ignal. 1. W ait until the PWR LE D turns green . 2. Resu me your connection. 䊳 If the PWR LED still go es off , and t[...]

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    2 1 30933 Quick Start Guide AirCard ® 595U FINAL ART APPROVAL REQUIRED: Please review carefully . All copy should be proofread by Client & legal requirements checked by Client’ s legal department. Printer is responsible for confirmation of specifications before making plates for accuracy in measurements, plate tolerance requirements, & r[...]