TiVo Premiere 4 manual

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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of TiVo Premiere 4 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of TiVo Premiere 4, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the TiVo service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of TiVo Premiere 4.

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Table of contents for the manual

  • Page 1

    TiVo ® Premiere 4/XL4 Viewer’s Guide SDOC-00138-002 A1 The TiV o button takes you to the TiVo Central ® screen, the starting point for all your TiVo features and settings. Live TV/Swap takes you to live TV . If you’re watching live TV , use it to s wap tuners. Info shows the channel banner while watching live TV ; press it again to make it di[...]

  • Page 2

    T o navigate the T iVo ® Premiere 4/XL4’ s on-screen menus, use the remote control ’ s arrow buttons to move to the option you want, then press SELECT . The LEFT arrow button often takes you to the previous screen. T wo T ypes of On-Screen Arrows On-Screen Menus and the Remote Control The arrows that a ppear beside or near the highlight bar sh[...]

  • Page 3

    Welcome PremiereSeries_VG.book Page i Monday, June 18, 2012 5:20 PM[...]

  • Page 4

    ii This Viewer’s Guide describes features of the TiVo ® service running on th e TiVo Premiere 4/XL4 Digital Video Recorder. Your use of this product is subject to Ti Vo's Service Agreement and Privacy Poli cy. Visit www.tivo.com/policies for the latest versions. Patented. U.S. pat. nos. at w ww.tivo.com/patents . © 2012 TiVo Inc. Reproduct[...]

  • Page 5

    iii Table of contents Using this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv Chapter 1: Quick tours . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Quick tour - the TiVo Central ® screen . . . . . . . . . . . . . . . . . . 2 Quick tour - My Shows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Q[...]

  • Page 6

    iv Using this guide Thank you for choosin g a high-definitio n TiVo ® Premiere 4 or TiVo Premiere XL4 DVR. Unless otherwise noted, features describ ed in this guide apply to both the Premiere 4 and the Prem iere XL4. Features that are available only on particular models wil l be so noted. Getting started: 1. Activate the TiVo service. The TiVo ser[...]

  • Page 7

    v (You can always get to live TV by p ressing the Live TV bu tton on your remote). Streaming. With the TiVo Premiere 4/XL4, you can stream shows to or from another TiVo DVR in your network or from other broadb and sources. Host. When your TiVo Premiere 4/ XL4 streams shows to another TiVo DVR , your Premiere 4/XL4 is a “host.” Client. When your[...]

  • Page 8

    vi CableCARD ™ decoder. A CableCARD decoder is required for your TiVo Premiere 4/XL4 to receive cable programming. The TiVo Premiere 4/XL4 is designed for use only with digital cable systems. It does not receive analog programmi ng, including over-the-air programm ing, and will not work with an over-the- air antenna. Most of the largest cable pro[...]

  • Page 9

    1 Quick tours Quick tour - the TiVo Central ® screen 2 Quick tour - My Shows 4 Quick tour - Watching live TV 7 Quick tour - Streaming or transferring shows 11 PremiereSeries_VG.book Page 1 Monday, J une 18, 2012 5:20 PM[...]

  • Page 10

    2 Quick tours 1 Quick tour - the TiVo Central ® screen Y our starting point - the Ti Vo Central screen The TiVo Central screen is the starting point for just about every thing you do with your TiVo Premiere 4/XL4. From the TiVo Central screen , you can see a list of all the shows you’ve recorded, find new shows to w atch, explore great video on [...]

  • Page 11

    3 Quick tours 1 To temporarily hide the Video Window, p ress SLOW on your TiVo remote. Press SLOW again to restore the Video Window. If you’d rather permanently turn off the Video Window, from the TiVo Central screen select ‘Settings & Messages,’ then ‘Settings,’ then ‘Display s,’ then ‘Video Window.’ Discovery Bar The Discove[...]

  • Page 12

    4 Quick tours 1 Quick tour - My Shows All the shows recorded by your TiVo Premiere 4/XL4, includi ng video podcasts and downloaded shows, appear on the My Shows screen. Icons to the left of the program’s title tell you the recording’s current status. See the Glossary of Icons on the inside front cover for details. Highlight any title i n My Sho[...]

  • Page 13

    5 Quick tours 1 Grouping shows When Groups are on, shows are organized int o folders, and a number in parentheses t o the right of each folder shows how many shows it contains . If you’ve recorded s everal episodes of the same show, they can all be collected into a gr oup. You’ll also see groups for HD recordings, TiVo Suggestions (if you have [...]

  • Page 14

    6 Quick tours 1 Program details You can highlight any show in My Shows and pr ess SELECT to see the program details screen, which offers these options: • Play (or Resume playing if you’re returning to a partially watched show). • Keep until... (TiVo with SD m enus and certain reco rdings in TiVo with H D menus) By default, recordings are save[...]

  • Page 15

    7 Quick tours 1 Quick tour - Watching live TV When you’re watchin g a show as it’s b roadcast, you’re watchi ng live TV. Press the LIVE TV button to go to live TV from any TiVo screen. Moving around in time 1. First, press the PAUSE button. You can pause live TV for up to 30 minutes. When you pause live TV, you see a status bar showing a one-[...]

  • Page 16

    8 Quick tours 1 7. Press and hold the ADVA NCE butt on and presto! You’re caught up to live TV. 8. Press and hold the REPLAY button to skip back to the beginning of the saved portion. Changing channels To move one channel at a time, press CHANNEL UP/DOWN on the TiVo remote. To go to a speci fic channel, use the numb ers on your remote control , t[...]

  • Page 17

    9 Quick tours 1 5. Press LIVE TV again to switch to Tuner 4. Again, change the channel, watch for a few moments, then press PAUSE. 6. Press LIVE TV once more to switch to Tune r 1. Notice that the first show you were watching is still paused . Press PLAY (or PAUSE agai n) to continue watching the show . 7. Press LIVE TV to switch to Tu ner 2. Becau[...]

  • Page 18

    10 Quick tours 1 Stopping a recording You can stop any recording in either of two ways: press the RECORD button in live TV, then choose ‘Stop the curr ent recording’ or, • In TiVo with HD menus, select the title in yo ur My Shows list, then choose ‘Mo dify recording,’ then choose ‘Stop recording.’ • In TiVo with SD me nus, select th[...]

  • Page 19

    11 Quick tours 1 Quick tour - Streaming or transferring shows When other TiVo DVRs are conn ected to the same netw ork as your TiVo Premi ere 4/XL4, you can watch shows saved on your ot her TiVo DVRs by streaming or transferring them to your Premiere 4/XL4. Or, you can stream or transfer shows to those other TiVo DVRs from your TiVo Premiere 4/XL4![...]

  • Page 20

    12 Quick tours 1 shows to transfer. If the show is paused on the Liv ing Room DVR, you’ll have th e option to watch or transfer it from the paused location, or to watch or transfer it from the beginn ing. As you watch, you can pause, fast -forward, or rewind the show. For more on streaming or transferring shows, incl udin g how to transfer shows [...]

  • Page 21

    2 Finding shows Using the guide and mini-guide to find shows 14 Finding & recording shows using TiVo with HD menus 16 Finding & recording shows using TiVo with SD menus 19 Recommended shows 24 Season Pass ® recordings 27 Creating WishList ® searches 28 Finding shows online 31 Managing recordings 33 PremiereSeries_VG.book Page 13 Monday, J[...]

  • Page 22

    14 Finding shows 2 Using the guide and mini-guide to find shows The on-screen program guide displays up to two weeks of TV programmi ng at the touch of a button — the GUIDE button on your TiVo remote. You can choo se to display the guide as a grid, or use the TiVo Live Guide. When you’ re viewing the guide, press the button to display Guide Opt[...]

  • Page 23

    15 Finding shows 2 Choosing channels for the guide You can use the Guide Options screen to choose which channels to display in the gu ide. All Display all channels available from your service provider, even channels you don’t receive. My Channels Display only the channels that are ch ecked in the Channel List (recommended). Favori tes Display onl[...]

  • Page 24

    16 Finding shows 2 Finding & recording shows using TiVo with HD menus If you’re using TiVo with HD menus, you can find shows to record by searching or browsing. Searching for shows (and more!) Search by show title, episode title, show descript ion, or person name (actor, directo r, etc.). The TiVo service searches upcoming TV shows and movies[...]

  • Page 25

    17 Finding shows 2 5. For a show, select ‘Get this show’ to record the next showi ng or to set up a Season Pass ® recording. From the informatio n screen, you can also view upcoming episodes or an episode guide, learn more about cast me mbers, and access bonus features! Browsing TV & movies When using TiVo with HD menus, you can browse spe[...]

  • Page 26

    18 Finding shows 2 My favorites You can mark any video provider ( like Netflix or Amazon), category (like sports or cooking), or collection (like award-winning movies or holiday shows) as your favorite by selecting it and p ressing THUMBS UP. Then browse your favo rites when you’re looking for something you know you’ll like. Browsing web videos[...]

  • Page 27

    19 Finding shows 2 Finding & recording shows using TiVo with SD menus If you’re using TiVo with SD menus, you can search by tit le, use Swiv el™ Search to search both broadc ast and broadband cont ent, or set up recordings by time or channel. Searching by title If you know t he title of the show you want to record, find ing it is easy. 1. F[...]

  • Page 28

    20 Finding shows 2 Using Swivel™ Search When you use Swivel Search, your search results show both broadcast sho ws and shows that are available through your broadban d Internet connection. 1. To start searching, choose ‘Find Shows’ from the TiVo Central screen , then select ‘Swivel Search.’ 2. Enter the first few letters of a show title o[...]

  • Page 29

    21 Finding shows 2 Recording by time or channel Whether you’re using TiVo wit h HD menus orTiVo with SD menus, you can browse by time or channel, or you can set up a manual recording. Here’s how. • When using TiVo with HD menus, from the Ti Vo Central screen, choose ‘Manage Recordings & Downloads,’ then ‘Record by Time or Channel.?[...]

  • Page 30

    22 Finding shows 2 Browse by channel Browse through shows airing on a particular cha nnel. You can start with all channels, or just your favorites. 1. From the ‘Record by Time or Channel’ screen, choose ‘Browse by Channel.’ 2. Choose either “All Channels,” which includes all the channels you receive, or “Favori te Channels,” which i[...]

  • Page 31

    23 Finding shows 2 3. Choose the day(s) for the recording, using the UP/DOWN arrows to change the current selection. If you chose ‘Repeat,’ you can choose to repe at the recording on a specified day of the week (‘Every Tuesday’) or several times a week (‘Every M – F’ or ‘Every Day’). 4. Press the RIGHT arrow and choose a channel u[...]

  • Page 32

    24 Finding shows 2 Recommended shows With all the programming available to your TiVo ® Premiere 4/XL4, sometimes you might want show recommendations. Th e TiVo service is here to help: the Discovery Bar, Collections, and Top Picks (all available on TiVo with HD menus) and TiVo Suggestions (available on bo th TiVo with HD menus and TiVo with SD men[...]

  • Page 33

    25 Finding shows 2 by choosing ‘Find TV, Movies, & Videos’ from the TiVo Cent ral screen, then choose ‘Browse TV & Movies,’ then ‘Collections.’ When viewing a collection, pres s the button on your remote control to see op tions, or the button to chang e the sort order. To p P i c k s Top Picks are recommended show s, movies, vid[...]

  • Page 34

    26 Finding shows 2 • TiVo Suggestions are always the first shows deleted to make room for your recording s. If you’d prefer not to record TiVo Suggestion s automatically, you can turn them off. From the TiVo Central screen choose ‘Settings & Message s,’ then ‘Settings,’ then ‘Recording,’ then ‘TiVo Suggestions.’ On the TiVo [...]

  • Page 35

    27 Finding shows 2 Season Pass ® recordings A Season Pass recording automatically records every episode of a se ries that airs on a certain channel — even if the day or time changes! Just select a show from the guide or your search results, and choose ‘Get a Season Pass.’ If the TiVo service finds any conflicts in scheduling upco ming episod[...]

  • Page 36

    28 Finding shows 2 Creating WishList ® searches A WishList search finds shows that match your search criteria on any channel you receive — and it keeps on searching for as long as you keep the WishList search. You can search for something speci fic by creating a WishList search with multiple criteria: for instance, you might create a Wish List s[...]

  • Page 37

    29 Finding shows 2 Keyword Search for shows with specific words in the show or episode title, description, actor, director, year, or category. Title Keyword Search for shows with specific wo rds in the show or episode title. Actor Search for shows with your favorite actor. Director Search for shows by a specific director. Category Search for specif[...]

  • Page 38

    30 Finding shows 2 Auto-record WishList programs Your TiVo Premiere 4/XL4 wi ll automatically record any shows matching your Wi shlist search criteria until you modify or delete the WishList search. Edit or delete Wishlist search You can change the WishList sear ch — for example, to correct a misspelling or to add a category to narrow the results[...]

  • Page 39

    31 Finding shows 2 Finding shows online Using tivo.com Schedule recordings on your TiVo Premiere 4/XL4 at hom e from any computer with Internet access and a standard web browser. Go to tivo.com/tco to search for shows b y time, title, keyword, or actor/director. Schedule a single episode, or set up a Season Pass recording with all the options you h[...]

  • Page 40

    32 Finding shows 2 Using your smart phone or tablet to schedule shows You can schedule shows on your TiVo Premiere 4/XL4 using your smart phone or tablet using the TiVo app. For more information on using your smart phone or tab let with your TiVo Premiere 4/XL4, go to tivo.com/howto and click on “Scheduling, remotes, & mobile devi ces.” Pre[...]

  • Page 41

    33 Finding shows 2 Managing recordings The To Do List shows all your scheduled recordings and lets you change recording opt ions or cancel recordings. The Season Pass Manager prior itizes all your repeating recordings and lets you manage conflicts and set options. Using the T o Do List To view the To Do List: • When using TiVo with HD menus, from[...]

  • Page 42

    34 Finding shows 2 Note: A show will not be recorded if it appeared in your My Shows list or To Do List in the previous 28 days. Using the Season P ass Mana ger Season Pass recordings are prioritized by the or der in which you set them up: the first has highest priority, and so on. To view the Season Pass Manager: • When using TiVo with HD menus,[...]

  • Page 43

    35 Finding shows 2 Using the Download Manager When using TiVo with HD menus, you can use the Download Manager to set options and priorities for all video podcasts to which you have a Season Pass recording. To view the Download Manager, from the TiVo Central scr een choose ‘Manage Reco rdings & Downloads,’ then ‘Download Manager.’ Premie[...]

  • Page 44

    36 Finding shows 2 Recording with Overlap Protection Being able to record four program s at the same time doesn’t elimin ate all possible recording conflicts. The Overlap Protection feature gi ves you additional op tions for dealing with recording conflicts when they occur. If Overlap Protection is turned off, when two sh ows are scheduled to rec[...]

  • Page 45

    37 Finding shows 2 Extending live recordings Live events (like sporting events and awards shows) oft en run past their schedu led end time. When the Extend Live Recordings setti ng is turned on, the TiVo Premiere 4/XL4 will remind you to add extra time when you se t up a recording of a live event. Extend Live Recordings is a global setting, not a s[...]

  • Page 46

    38 Finding shows 2 PremiereSeries_VG.book Page 38 Monday, June 18 , 2012 5:20 PM[...]

  • Page 47

    3 Watching shows Moving around with the status bar 40 Getting information with the channel banner 42 Setting a show’s recording options 44 Customizing your video, audio, and display 46 Parental Controls and KidZone 51 Streaming or transferring shows 57 PremiereSeries_VG.book Page 39 Monday, June 18 , 2012 5:20 PM[...]

  • Page 48

    40 Watching shows 3 Moving around with the status bar In general, wat ching shows works the same wh ether you’re watching live TV, recordings, streaming shows, web videos, or video on dema nd. You can always press PLAY, PAUSE, FAST FORWARD, an d REWIND to displ ay a st atus bar and move around in the show. • In live TV, the status bar represent[...]

  • Page 49

    41 Watching shows 3 Automatically sa ving live TV In live TV, the green segment of the status bar represents the pa rt of the show automatically saved by your TiVo ® Premiere 4/XL4. The TiVo Premiere 4/XL4 auto matically saves up to 30 minutes of live TV, so you can rewind live TV for up to 30 minutes. Press RECORD to record the saved portion as w[...]

  • Page 50

    42 Watching shows 3 Getting information with the channel banner The channel banner displays the show’s title, de scription, ratings, and other inform ation. It appears whenever you change the channel. To view the channel banner while watching a show, press INFO. The channel banner can be displayed in three different sizes. Press the RIGHT arrow c[...]

  • Page 51

    43 Watching shows 3 KidZone When KidZone is turned on, the KidZone icon is displayed instead of the Parental Controls lock icon. If you’re using TiVo with HD menus, KidZone is unavailable. Closed Caption Toggle closed cap tioning on or off. PremiereSeries_VG.book Page 43 Monday, June 18 , 2012 5:20 PM[...]

  • Page 52

    44 Watching shows 3 Setting a show’s recording options Recording options let you customize each record ing, so you always get the results you want. You can set recording options when you first sch e dule a recording, or by selecting a show from the To Do List or the Season Pass ® manager. To view or change recording options: 1. On the show’s s[...]

  • Page 53

    45 Watching shows 3 Record Skip reruns or watch them all? In TiVo with HD menus, ch oose ‘Season Pass only’ to avoid reru ns, or ‘re -runs’ to get every episod e. In TiVo with SD menus, choose from ‘Repeats & first run,’ ‘First-run only,’ or ‘A ll’. (This option is availabl e only for a repeatin g recording like a Season Pas[...]

  • Page 54

    46 Watching shows 3 Customizing your video, audio, and display You can custom ize your TiVo Premie re 4/XL4 to displ ay your shows ex actly the way you like to watch them using the choices available from the Settings menu. To view Settings, from the TiVo Central ® screen, choose ‘Settings & Messages.’ Th e set tings for video, audio, chann[...]

  • Page 55

    47 Watching shows 3 Letterbox color Choose which color the TiVo Premiere 4/XL4 sh ould use when it adds letterbox or side bars to the picture: gray or black. Changing the color of the bars can be useful if you’re trying to determine whether bars on the screen are being added by the TiVo Premiere 4/ XL4 or by the broadcaster . TV aspect ratio Aspe[...]

  • Page 56

    48 Watching shows 3 • If your TV does not have this feature, you may notice that it squeezes an HD picture into the 4:3 shape. If so, select ‘4:3 Standard Scr een.’ Check yo ur TV’s manual for its capabilities. Video output formats TV shows are broadcast in a variety of formats, and TV equipment recei ves and displays video in a variety of [...]

  • Page 57

    49 Watching shows 3 Audio settings From the TiVo Central screen, choose ‘Settings & Messages ,’ then ‘Setti ngs,’ then ‘Audio’ to customize audio settings. Alternate audio Some shows are broadcast with more than one au dio track, such as alternate language tracks. When alternate audio tracks are available, you’ll s ee a bright alt[...]

  • Page 58

    50 Watching shows 3 Display settings From the TiVo Central screen, choo se ‘Settings & Messages,’ then ‘Settings ,’ then ‘Display s’ to customize the display of the channel banner, closed captioning, and th e lights on the TiVo Premiere 4/XL4. Channel Banner Normally, when you change channels, th e channel banner is displayed for a [...]

  • Page 59

    51 Watching shows 3 Parental Controls and KidZone Your TiVo Premiere 4/XL4 gives you two great ways to make sure your family has access to only those shows you want them to watch. • Use Parental Controls to set limits on movie and t elevision ratings, to lock specific ch annels, and to prevent viewing of recorded shows that violate the settings y[...]

  • Page 60

    52 Watching shows 3 Changing P arental Controls settings Once Parental Controls are on, you must enter your Parental Controls password to change any Parental Controls setti ngs. Turn on Parental Controls Use the number button s on the remote control to enter a four-digit password, then enter the same password again for confirmation. Turn off Parent[...]

  • Page 61

    53 Watching shows 3 Block by TV content Types of content marked by broadcasters as able to be blocked are listed. Select each type of content you want to block, then use the UP /DOWN arrows to adjust which ratings are blocked (shaded in red). Block Unrated Programs Some movies and TV shows are unrated. Use this setting to block all unrated movies o[...]

  • Page 62

    54 Watching shows 3 Watching shows in KidZone When KidZone is turned on, your ki ds get their own My Shows list. To enter KidZone, select Enter TiVo KidZone from the top of yo ur My Shows list. • The KidZone My Shows list contains only the shows allowed by the KidZone setti ngs you choose. • While watching live TV in KidZon e, the only channels[...]

  • Page 63

    55 Watching shows 3 Hiding shows in KidZone To make sure your kids can ’t see a particular show, go to ‘KidZone My Sh ows’ and select ‘Add Programs and Change Settings.’ Use either of these options for hiding shows: Add Programs from My Shows Hide shows previously added from your My Shows list. Use the SELECT button on your remote control[...]

  • Page 64

    56 Watching shows 3 Exiting and T urn ing off KidZone Select ‘Exit TiVo KidZone’ from the top of ‘KidZone My Shows.’ You must enter the password to exit KidZone. The Ti Vo Premiere 4/XL4 automati cally re-enters KidZone after four hours of no TiVo remote activity. You can turn off KidZone permanently by choosi ng ‘Settings & Messages,[...]

  • Page 65

    57 Watching shows 3 Streaming or transferring shows With your TiVo Premiere 4/XL4, you can take y our shows w ith you. Easi ly stream or transfer shows to another TiVo Premiere 4 /XL4 or other TiVo DVR on y our home network, to your PC or Mac, even to your favorite portable device. (Streaming means watching a video directly from another device; the[...]

  • Page 66

    58 Watching shows 3 4. Find the show you want to stream or transfer from the Living Room Premiere 4/XL4 to the Bedroom Premiere 4/XL4. Highlight it and press S ELECT. If you are streaming the show, you can start to watch it immedi ately. If you are transferring the show, you can choose to watch it as it tr ansfers, or continue browsing and choosing[...]

  • Page 67

    59 Watching shows 3 T ransferring to your PC or Mac It’s easy to transfer recorded TV shows from yo ur TiVo Premiere 4/XL4 to your PC or Mac. Before you begin, make sure that you have TiVo Desktop software installed, and that your TiVo Premiere 4/XL4 is connected to your home netw ork. TiVo Desktop is available for free from tivo.com/desk top . T[...]

  • Page 68

    60 Watching shows 3 PremiereSeries_VG.book Page 60 Monday, June 18 , 2012 5:20 PM[...]

  • Page 69

    4 Video on demand What is video on demand? 62 Video providers 62 Photos, music, Showcases, & apps 66 PremiereSeries_VG.book Page 61 Monday, June 18 , 2012 5:20 PM[...]

  • Page 70

    62 Video on demand 4 What is video on demand? Your TiVo ® Premiere 4/XL4 DVR is constantly work ing to find you all of your favorite entertainment. But the TiVo se rvice is about more than just recording shows — much more. Your TiVo Premiere 4/XL4 is the hub for movies, music, and TV shows on dem and! Video providers Your TiVo Premiere 4/XL 4 ha[...]

  • Page 71

    63 Video on demand 4 • When using TiVo with SD menus, from the TiVo Central screen choose ‘V ideo On Demand,’ then ‘Amazon Instant Video.’ You can find Amazon videos to watch from the main Amazon page accessed above, or search and browse for them using the TiVo menus (TiVo with HD menu s only). When you search or browse using the TiV o me[...]

  • Page 72

    64 Video on demand 4 For more instructions on using Netflix , visit tivo.com/ howto and select the “Get Video on Demand” option. Hulu Plus™ With Hulu Plus on the TiVo service, y ou can stream TV episod es and movies right to your TiVo Premiere 4/XL4, with many titles in HD! The first time you use Hulu Plus, you’ll go through a one-time setu[...]

  • Page 73

    65 Video on demand 4 • When using TiVo with SD menus, from the TiVo Central screen choose ‘V ideo On Demand,’ then ‘YouTube.’ On the YouTube home page, use the arrow buttons on your T iVo remote to explore the menu s. You can browse by channel (categories covering everything from animation, to comedy, to music, and more), search for a par[...]

  • Page 74

    66 Video on demand 4 Photos, music, Showcases, & apps Your TiVo Premiere 4/XL4 is r eally an entire digital home ente rtainment center, with access to your photos, music, and more! Photos & home movies You can watch slide shows of the digital photos stored on yo ur PC, connect to your Picasa and Photobucket accounts to view photos stored th[...]

  • Page 75

    67 Video on demand 4 Rhapsody account from your TiVo DVR. You'll have access to the same library of songs that you see on Rhapsody online. You can even search Rhapsody using your PC or Mac, and have the music available on your TiVo DVR for easy playback through your living room speakers. Listen to Live365 Internet radio network. Live365 is the[...]

  • Page 76

    68 Video on demand 4 PremiereSeries_VG.book Page 68 Monday, June 18 , 2012 5:20 PM[...]

  • Page 77

    5 Settings Channel settings 70 Network settings 72 Remote control settings 75 Device settings 77 Messages 79 Account & system information 80 Restart or reset system 81 Standby 83 PremiereSeries_VG.book Page 69 Monday, June 18 , 2012 5:20 PM[...]

  • Page 78

    70 Settings 5 Channel settings From the TiVo Central ® screen, select ‘Settings & Messages, ’ then ‘Settings ,’ then ‘Channels.’ Y our channel list The channel list is the list of channels provided by your TV programming source. The TiVo Premiere 4/XL4 DVR uses this list to determine which chann els to display in the guide and whic[...]

  • Page 79

    71 Settin gs 5 Signal Strength - Cable Use the Signal Strength screen s to test the incoming signal on specific digital channels. The signal strength meter can also help diag nose cable signal issu es. For example, adding multiple RF splitters to your RF cable source (the cable coming from the wall) can result in reduced signal strength on some cha[...]

  • Page 80

    72 Settings 5 Network settings The TiVo Premiere 4/XL4 needs a network connect ion to stream or tran sfer shows to o ther TiVo devices and mobile devi ces. It also uses a network connection to make regular connections to the TiVo service, where it gets updated show li stings, service updates, and other information. The Network screen includes detai[...]

  • Page 81

    73 Settin gs 5 Note: If you want to use the Premiere 4/XL4 to stream shows to/from other TiVo boxes or to your mobile devices, a wired Ethernet or MoCA connection is required. Wireless connection speeds are typically not fast enough to stream shows reli ably. Wired Ethernet settings Most of the time, you will not need to config ure these settings, [...]

  • Page 82

    74 Settings 5 To connect to your wireless network, you may n eed the name (SSID) of your wireless network and its password/key (if any). Enter Wireless Network Name This screen lists the names of n earb y wireless networks that yo ur TiVo Premiere 4/XL4 has been able to identify. • If your network’s name is listed, select it. (You may be able t[...]

  • Page 83

    75 Settin gs 5 Remote control settings Some buttons on the TiVo remote are programmable. You have optio ns to control power, volume, and mute on you r TV; volume and mute on your A/V receiver (stereo system); and input selection on your TV — all from your TiV o remote! To program your remote, from the TiVo Centra l screen, select ‘Settings &[...]

  • Page 84

    76 Settings 5 3. Point the remotes directly at each ot her, no more than 4 inches apart. 4. Press the correspondi ng button on the TV or A/V receiver remote (for ex ample, Power). If learning is successful, the activ ity light will flash 4 times. If it is not successful, it will blink 10 times very quickly. 5. Repeat steps 2-4 for any additional bu[...]

  • Page 85

    77 Settin gs 5 Device settings From the TiVo Central screen, select ‘Settings & Messages,’ then ‘Settings,’ then ‘Remote, CableCARD, & Devices.’ CableCARD ™ Decoder This screen is typically used only during CableCARD installation. A CableCARD deco der receives encrypted digital cable program ming and decodes it for display on [...]

  • Page 86

    78 Settings 5 Note: This setting must be enabled for certain iPhone ® and iPad ® applications to work properly with your TiVo Premiere 4/XL4. T uning adapter If your cable provider uses a technology called switched digital video (SDV), you will need a tuning adapter in order for y our TiVo Premiere 4/XL4 to r eceive all channels in your subscript[...]

  • Page 87

    79 Settin gs 5 Messages From time to time, you may receive messages from the TiVo service. Messages may alert you to information about your account, new TiVo servi ce features, important TV schedule changes, channel lineup chan ges, or other information. When you receive a new message, the TiVo Cent ral screen will display the an envelop icon next [...]

  • Page 88

    80 Settings 5 Account & system information The Account & System Information screen provid es information about your TiVo ® Premiere 4/ XL4 and your TiVo service account. From th e TiVo Central screen, select ‘Settings & Messages,’ then ‘Account & System Information.’ System Information You’ll need some of the information [...]

  • Page 89

    81 Settin gs 5 Restart or reset system Options on this screen allow you to restart you r TiVo Premiere 4/XL4, erase information, or restore original factory settin gs. • When using TiVo with HD menus, from the Ti Vo Central screen choose ‘Settings & Messages,’ then ‘Help,’ then ‘Restart or Reset System. ’ • When using TiVo with [...]

  • Page 90

    82 Settings 5 Clear program information & To Do List Clears all program information, cancels all Season Pass recordings and everything in the To Do List, and removes all Thumbs Up and Thumbs Down ratings. This does not delete shows in the My Shows list. The Ti Vo Premiere 4/XL4 acquires new program information duri ng the next connection to the[...]

  • Page 91

    83 Settin gs 5 Standby To conserve power, you can put your TiVo DVR into Standby mod e. From the TiVo Central screen, select ‘Settings & Messages,’ then ‘S ettings,’ then ‘Standby’ to put your TiVo ® Premiere 4/XL4 in Standby mode. To return to normal mode from Standby, press th e TiVo button or the LIVE TV button on the remote, or[...]

  • Page 92

    84 Settings 5 PremiereSeries_VG.book Page 84 Monday, June 18 , 2012 5:20 PM[...]

  • Page 93

    6 Troubleshooting PremiereSeries_VG.book Page 85 Monday, June 18 , 2012 5:20 PM[...]

  • Page 94

    86 Troubleshooting 6 Getting more info TiVo is dedicated to providing you with qual ity information and customer service. Got a question? Here’s how you’ll always be able to find answers: 1. Use this chapter. This chapter contains answers to some of the most comm on question s customers have while getting started with the TiVo ® service. 2. Us[...]

  • Page 95

    87 Troubleshooting 6 Completing Guided Setup Do I have to connect the TiV o Premiere 4/XL4 to a broadband connection for Guided Setup? • Yes. To complete Guided Set up, the TiVo Premiere 4/XL4 needs to connect to the TiVo service. To do this, the TiVo Premiere 4/XL4 uses a broadba nd Internet connection. See the Start Here poster for help. How do[...]

  • Page 96

    88 Index Does the TiV o ser vice collect informa tion about my viewing habits? • TiVo has designed its system and instit uted policies to ensure that TiVo is unable to access any of your personally identifiable viewing information without your prior consent. For detai ls, refer to the Privacy Policy in th e Legal Terms booklet included in the TiV[...]

  • Page 97

    89 Troubleshooting 6 The TiVo Remote Control My TiV o remote control doesn't work with my T iV o Premiere 4/XL4. • Be sure you are using the TiVo Premiere 4/XL4’s rem ote control, and that you hold it so that the TiVo button po ints toward the TiVo Premiere 4/XL4. • Press any button on the remote. Does the light on the remote flash? • [...]

  • Page 98

    90 Index • Reduce the number of recordings that are marked ‘Keep Until I Delete.’ • Set up Season Pass recordings with the Recording Option ‘First- run only’ or ‘New only’ to record o nly new episodes. Watching Live TV Can I watch a sho w while it’ s being recorded? • Yes, you can watch a show as it is being recorded; you can al[...]

  • Page 99

    91 Troubleshooting 6 • Turn on the Overlap Protection™ feature. See page 36. I can’t find my show in a search even though I know it’ s on. • The TiVo Premiere 4/XL4 uses your Channel List to search for shows. Verify that the channel is selected in your Channel List. Does the channel have a check mark next to it? To give it one, highlight [...]

  • Page 100

    92 Index • If you are watching a show while it’s being recorded, you can add extra recording time from the Recording Options screen. See page 37. Is there a way to record a show that will not be aired for weeks or months? • Create an auto-recording WishList ® search for shows that are not yet listed i n the guide. See page 30 for mo re. • [...]

  • Page 101

    93 Troubleshooting 6 • If you chose to record the show only if it did not conflict with other recordings at the same time, the TiVo Premiere 4/XL4 may have found another airing of the show that did not conflict with other recordings. Check the To Do List to determine whether the show is still scheduled to record. See page 33. • Make sure the Ti[...]

  • Page 102

    94 Index • Update router or home gateway firmware. If your home network uses a router, home gateway, or wireless access point, it may need a firmware update. Firmware is a software program that is loaded onto a hardware device. You can usually find any updated firmware at the Cu stomer Support website for the manufacturer of your hardware. • Ch[...]

  • Page 103

    95 Troubleshooting 6 neighbor’s cord less phone), may also reduce signal strength when they are in use. • Move the wireless network adapter to a higher position, or give it a better line of sight to your wireless access point (router). • Reduce the distance between th e wireless network adapter and the wireless access point. Wireless networks[...]

  • Page 104

    96 Index • Set the TiVo Premiere 4/XL4’s Letterbox Color to gray. From ‘Settings & Messages,’ select ‘S ettings,’ then ‘Video,’ then ‘Letterbox Color.’ Si nce most broadcasters add black bars, making the TiVo Premiere 4/XL4 bars gray will help you determine the source of the bars. • Make sure your TV Aspect Ratio is set co[...]

  • Page 105

    97 Troubleshooting 6 My audio system is set up to p lay in stereo, but it is only playing mono. • Make sure that Default Audio Progr am (stereo) is selected on the Audio settings screen (see page 49), and be sure you connected audio using the TiVo Premiere 4/XL4’s L/R Audio Out jacks. I can’t select an alternate audio track. • Recorded sh o[...]

  • Page 106

    98 Index Parental Controls My P arental Controls are not working. • For Parental Controls to work, they must be on (not temp orarily turned off). When you enter your password to watch a show that violates Parental Controls, they are temporarily turned off. You can re-enable them on the Parent al Controls screen (from the TiVo Central screen, sele[...]

  • Page 107

    A Appendix A: Safety, FCC info, front/back panels, & specs Safety instructions 100 FCC statement to the user 103 Front panel reference 104 Back panel reference 105 Specifications 107 PremiereSeries_VG.book Page 99 Monday, June 18 , 2012 5:20 PM[...]

  • Page 108

    100 Appendix A: Safety, FCC info , front/back panels, & specs A Safety instructions SAVE THESE SAFETY INSTRUCTIONS. BEFORE YOU BEGIN Make sure all your equipment is turned off and the TiVo ® Premiere 4/XL4 DVR is unplugged. The TiVo Premiere 4/XL4 is not designe d to support a heavy load, such as a TV. Your TiVo Premiere 4/XL4 is only capa ble[...]

  • Page 109

    101 Appendix A: Safety, FCC info, front/back panels, & specs A that may impede the flow of air through the ventilati on openings. 9. Heat — The appliance should be situated away from heat sources such as radiators, heat registers, stoves, or other appliances (including amplifiers) that produce heat. 10. Power Cord Protection — Power supply [...]

  • Page 110

    102 Appendix A: Safety, FCC info , front/back panels, & specs A 18. Electric Shock — To reduce the ri sk of electric shock, do not disassemble this product. Take it to a qualified servi ce person when service or repair work is required. Opening or removing covers may expose you to dangerous voltage or other risks. Incorrect reassembly can cau[...]

  • Page 111

    103 Appendix A: Safety, FCC info, front/back panels, & specs A FCC statement to the user This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable pr otection against ha rmful interference in a residentia l installati on.[...]

  • Page 112

    104 Appendix A: Safety, FCC info , front/back panels, & specs A Front panel reference  Green LED. A green light indicates that the TiVo ® Premiere 4/ XL4 is powered on.  Amber LED. An amber light flashes wh en the TiVo Premiere 4/ XL4 receives a signal from the remote.  Blue LED. The blue LED indicates a tr ansfer in progress from the[...]

  • Page 113

    105 Appendix A: Safety, FCC info, front/back panels, & specs A Back panel reference  Power In. Connects to power outlet. The TiVo Premiere 4/XL4 does not have a power switch; plug ging it into the wall socket turns it on . CAUTION: TO PREVENT ELECTRI CAL SHOCK, MATCH WIDE BLADE OF PLUG TO WIDE SLOT, AND FULLY INSERT. See “Safety instructio[...]

  • Page 114

    106 Appendix A: Safety, FCC info , front/back panels, & specs A  Left/Right Audio Outputs. Connects to a TV, VCR, DVD recorder, or A/V system. Connect the Left/Right Audio cables (the white and red cables) to thes e ja cks for analog stereo sound.  Digital Audio (Optical). Connects to an A/V receiver or home theater system . Use an optica[...]

  • Page 115

    107 Appendix A: Safety, FCC info, front/back panels, & specs A Specifications V IDEO OUT HDMI (1) (combined audio/video) Component Video RCA (1) Composite Video RCA (1) AUDIO OUT HDMI (1) (combined audio/video) Digital Audio (Optical) (1) Stereo L/R RCA (1 pair) RF IN Cable/MoCA (1) EXPANSION PORT USB (2) Ethernet (1) E-SATA (1) *for TiVo-verif[...]

  • Page 116

    108 Appendix A: Safety, FCC info , front/back panels, & specs A PremiereSeries_VG.book Page 108 Monday, June 1 8, 2012 5:20 PM[...]

  • Page 117

    B Appendix B: Copy Protection, Warranty, & Licensing Copy protection and the TiVo ® service 110 TiVo DVR Limited Warranty 111 Licensing Information 114 PremiereSeries_VG.book Page 109 Monday, June 1 8, 2012 5:20 PM[...]

  • Page 118

    110 Appendix B: Copy Protectio n, Warranty, & Lice nsing B Copy protection and the TiVo ® service The TiVo service allows you to en joy many kinds of media content: television programs, movies, digit al music and photos, and ne w forms of entertainment del ivered by broadband. Copyright is a form of legal protection provided to the authors of [...]

  • Page 119

    111 Appendix B: Copy Protectio n, Warranty, & Licen sing B TiVo DVR Limited Warranty Limited Warranty TiVo Digital Video Recorder 90 Days Free Labor/One Year Parts Exchange WHO IS COVERED? You must have proof of purchase to receive warranty service. A sales receipt or other document showing that you purchased the product is considered proof of [...]

  • Page 120

    112 Appendix B: Copy Protectio n, Warranty, & Lice nsing B • A product that has been modifi ed or adapted to enable it to operate in any country other than the country for which it was designed, damag ed by these modifications. • A product used for commercial or institutional purp oses. • Access connections (telephone or broadband), inclu[...]

  • Page 121

    113 Appendix B: Copy Protectio n, Warranty, & Licen sing B TIVO DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY OR LIABILITY FOR INCIDENTAL OR CONSEQ UENTIAL DAMAGES, INCLUDING WIT HOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA. Some states do not allow the exclusion of i[...]

  • Page 122

    114 Appendix B: Copy Protectio n, Warranty, & Lice nsing B Licensing Information OPEN SOURCE This product contains open sour ce software. Notices and licenses are provided in the product’s “Sys tem Information” screen, and are incorporated herein by reference. For open source software included in this product in executab le form, if requi[...]

  • Page 123

    115 Index Index Numerics 30-second advance 76 30-second f ast-forward 7 A ADVANCE button, cu stomizing 76 Amazon Instant Video 62 apps 67 aspect correction 46 ratio 47 audio jacks 105 settings 49 troubleshooting 95 auto-recording TiVo Suggestions 25 WishList searches 30 Available From..., browsing 17 available space 4 B blocking programs 53 broadba[...]

  • Page 124

    116 Index setting 70 showing in the p rogram guide 15 favorite shows, brow sing 18 Find Shows screen 19 Finding 13 FORMAT button 48 , 104 front panel lights 50 full mode 46 G green bar, see status bar groups HD Recordings 5 in My Shows (HD menus) 5 Guide Options screen 14 Guide, finding programs with 14 Guided Setup repeating 81 troubleshooting 87 [...]

  • Page 125

    117 Index Photobucket 66 Picasa 66 viewing 66 podcasts 18 progra m guide customizing 14 hiding 41 program information screen, more options 6 program opti ons 6 PS, transferring shows to 58 Q quad tuner 34 , 90 R ratings for movies and TV shows 55 recently deleted folder 5 recording capacity 107 actual 107 managing 89 Recording History screen 33 rec[...]

  • Page 126

    118 Index suggested program s 25 Swivel Search 20 system information 80 system restart or reset 81 T technical support, contactin g 86 , 90 thumb ratings clearing 81 using for suggestions 25 THX, optimizing iv time, recording programs by 21 title, searching by 19 TiVo app 58 TiVo Desktop 59 TiVo KidZone 53 TiVo menus 87 TiVo Mobile 31 TiVo service [...]

  • Page 127

    Remote Control T ips Program your TiV o ® remote to control your TV or A/V receiver . See Customize Y our TiV o Remote to the right. Press the TiV o button once to go to the TiV o Central ® screen, or twice to go to the My Shows list—your list of recorded shows. Press LIVE TV to switch between tuners. Press F AST -FOR WARD and REWIND up to 3 ti[...]

  • Page 128

    T o navigate the T iVo ® Premiere 4/XL4’ s on-screen menus, use the remote control ’ s arrow buttons to move to the option you want, then press SELECT . The LEFT arrow button often takes you to the previous screen. T wo T ypes of On-Screen Arrows On-Screen Menus and the Remote Control The arrows that a ppear beside or near the highlight bar sh[...]

  • Page 129

    TiVo ® Premiere 4/XL4 Viewer’s Guide SDOC-00138-002 A1 The TiV o button takes you to the TiVo Central ® screen, the starting point for all your TiVo features and settings. Live TV/Swap takes you to live TV . If you’re watching live TV , use it to swap tuners. Info shows the channel banner while watching live TV ; press it again to make it dis[...]