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The Speaker Company TTP-245C manual

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Table of contents for the manual

  • Page 1

    USER ’ S MANUAL TTP -245C / TTP-343C / TT P-244CE THERMAL TRANSFE R / DIRECT THE RMAL BAR CODE PRINTER[...]

  • Page 2

    i Content s Copyright Declaration .................................................................................... i 1. Introduction ................................................................................................ ii 1.1 Product Introduction ............................................................................... ii 1.2 C[...]

  • Page 3

    ii 4.3.4 Set Black Mark Sensor a s M edia Sen sor and Calibrate the Black Mark Sensor .......................................................................................... 32 4.3.5 Set Gap Sensor as Media Sensor and Calibrate the Gap Sensor 32 4.3.6 Skip A UT O.BAS ............................................................................ 33[...]

  • Page 4

    i Copyright Declara tion Information in this subject to change without notice and does not represent a commitment on the part of TSC Auto ID T echnology Co., Ltd.. No part of this manua l may be reproduced or transmitted in any form by any means, for any purpose other than the purchaser ’s person al use, without the expressed wri tten permission [...]

  • Page 5

    ii 1. Introduction 1.1 Product Introductio n Thank you for purchasing TSC bar code printer . Although the printer takes only a small amount of space, it del ivers reliable, superior performance. This pri nter provides both thermal transfer an d dir ect thermal printing at user select able speed of: 2.0, 3.0, 4.0 or 5.0 ips, for TTP- 245 C series; 2[...]

  • Page 6

    iii W ARNUNG! GEFÄ HRLICHE BEWEGLICHE TEILE – FINGER UND A NDERE KÖ RPERTEILE FERNHAL TEN! VORSICHT! EXPLOSIONSGEFA HR BEI ERS A TZ DER BA T TERI E DURCH UNZUL Ä SSIGEN T YP . VERBR AUCHTE BA T TERI EN IMM ER VORSCHRIFT SGEM Ä SS ENTSORGEN ! B 급기기 ( 가정용 정보통신기기 ) 이 기기는 가정용으로 전자파 적합등록을 ?[...]

  • Page 7

    2 . Operations Ov ervie w 2.1 Unp acking and Inspectio n This printer has been specially packaged to withsta nd damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer . Please retain the p ackaging materials in case y ou need to reship the printer . Unpacking the printer , the following items [...]

  • Page 8

    2 2.2 Printer O verv iew 2.2.1 Front View 1. Ribbon access cover 2. T op cover open lever 3. Media view window 4. LED indicator 5. Feed button 6. SD card socket * Recomm ended SD card specification. SD card spec SD card capacit y Approved SD card m anufacturer V1.0, V1.1 128 MB SanDisk, Tr anscend V1.0, V1.1 256 MB SanDisk, Tr anscend, Panasonic V1[...]

  • Page 9

    3 V1.0, V1.1 microSD 512 MB Panasonic V1.0, V1.1 microSD 1 GB Transcend, Pan asonic V2.0 SDHC CLA SS 4 microSD 4 GB Panasonic V2.0 SDHC CLA SS 6 microSD 4 GB Transcend V1.0, V1.1 miniSD 128 MB Transcend, Pan asonic V1.0, V1.1 miniSD 256 MB Transcend, Pan asonic V1.0, V1.1 miniSD 512 MB Transcend, Pan asonic V1.0, V1.1 miniSD 1 GB Transcend, Pan aso[...]

  • Page 10

    4 2.2.2 Interior view 1. Ribbon rewind hub 2. Ribbon rewind gear 3. Gap sensor (receiver) 4. Media holder 5. Media holder lock switch 6. Gap sensor (transmitter) 7. Printhead 8 . Ribbon supply hub 9. T op cover support 10 . Media guide adjustment knob 11 . Black mark sensor 12. Platen roller 9 11 10 5 4 3 8 7 1 2 12 6[...]

  • Page 11

    5 2.2.3 Rear View 1. Ethernet interface 2. USB interface 3. Centronics interface 4. RS-232C interface 5. Power jack socket 6. Power switch 7 . Fan-fold paper entra nce chute 1 3 5 4 2 6 7[...]

  • Page 12

    6 3. Setup 3.1 Setting up t he Printer 1. Place the printer on a flat, secure surface. 2. Make sure the power switch is off. 3. Connect the printer to the computer with the provided USB cable. 4. Plug the power cord into the AC power cord socket at the rear of the printer , and then plug the power cord into a properly grounded power outlet. Note: P[...]

  • Page 13

    7 3.2 Open / Close th e T op Cover 1. Open the print er top cov er by pulling the t abs located o n each sid e towards the front of the printer , then lift the top cov er to the maximum open angle. 2 . A top cover support at the rear of the printer will engage with lower inner cover to hold the printer top cover open. 3. Hold the top cover and pres[...]

  • Page 14

    8 3.3 Loading the Ribbon 1. Open the printer ’ s t op cover by pulling the top cover open levers located on each side of the printer and lifting the top cover to the maximum open angle. 2. Open the ribbon access cover . Note: 1. In normal printing mod e, ribbon access cover ca n be opened while opens the top cov er. Ribbon access cov er can be cl[...]

  • Page 15

    9 5. S tick t he ribbon onto the ribbon re wind pa per core. 6 . T urn the ribbon rewind gear until the ribbon plastic leader is thoroughly wound and the black section of the ribbon covers the print head. Close the ribbon access cover and the top cover . Note: Please refer to v ideos on TSC Y ouT ube or driver CD.[...]

  • Page 16

    10  Lo ading Path for Ribbon[...]

  • Page 17

    11 3.4 Loading the Media 3.4.1 Lo ading the media 1. Open the print er top cov er by pulling the t abs located o n each sid e towards the front of the printer , then lift the top cov er to the maximum open angle. 2. Separate and hold open the media holders. 3. Place the roll between the holders and close them onto the core. 4. Press down the media [...]

  • Page 18

    12 cover gently . 6 . Use “ Diag nostic Tool ” to set the media sensor type and cal ibrate t he selected sensor . (S tart the “Diagnostic tool”  Select the “Printer Configuration” tab  Click the “ Calibrate Sensor ” button ) Please refer to the diagnostic utility q uick start guide f or more information. Note: * Please calibr [...]

  • Page 19

    13 3.4.2 External Label Roll Mount Inst allation (Option) 1. Attach an ex ternal paper roll mount on the bottom of the printer . 2. Insert a 3 ” label spindle into a paper roll. And install it on the external p aper roll mount. 3 . Open the printer ’ s top cover and separate t he media holders to fit the media width. 4. Press down the media hol[...]

  • Page 20

    14 6 . Move the media guides to fit the label wid th by turning the guide adjuster knob. 7 . Disengage the top cover support and close the top cov er gently . 8. Use “ Diagnostic Tool ” to set the media se nsor ty pe and calibrate t he selected sensor . (S tart the “Diagnostic tool”  Select the “Printer Configuration” tab  Click t[...]

  • Page 21

    15 3.4.3 Loading Media in P eel -off Mode (Option) 1. Refer to section 3.4.1 to load the media. 2 . Feed the paper , p rinting side facing up, thr ough the paper guide and p ass over the platen. 3 . Move the media guides to fit the label wid th by turning the guide adjuster knob. 4 . Use “ Diag nostic Tool ” to set the media sensor type and cal[...]

  • Page 22

    16 8. Disengage the top cover support and close the top co ver gently . 9. Peeling will automatically st art. Press the FEED button to test. Note: * Please calibr ate the gap/black mark sensor w hen changing media. * This peel-off mo dule is supported for the ther mal/ plain lab el only . Backing paper (Liner)[...]

  • Page 23

    17 3.4.4 Loading Media in Cutter Mode (Option) 1. Refer to section 3.4.1 to load the media. 2. Lead the media through the cutter pap er opening. 3 . Move the media guides to fit the label wid th by turning the guide adjuster knob. 4 . Disengage the top cover support and close the top cover gently . 5 . Use “ Diag nostic Tool ” to set the media [...]

  • Page 24

    18 3.5 Diagnostic T ool The Diagnostic Utility is a toolbox t hat allow s users to explore t he pri nter ’ s s ettings and status; change printer settings; download graphics, fonts, and fir mware; create printer bitmap fonts; and to se nd additional commands to the printer . Using this convenient tool, you can explore the printer st atus and sett[...]

  • Page 25

    19 3.5.2 Printer Function (Calibrate sensor , Ethernet setup, RTC setup ……… ) 1. Select the PC interface connected with bar code printer . 2. Click the “ Function ” button to setting. 3. The detail functions in the Printer Function Group are listed as below . Function Description Calibrate Sensor Calibrate the sensor specified i n the Pri[...]

  • Page 26

    20 3.6 Setting Ethern et by Diagnostic Utility The Diagnostic Utility is enclosed in the CD disk Utilities directory . Users can us e Diagnostic T ool to setup the Ethernet by RS-232, USB and Ethernet interfaces. The following contents will instruct users how to configure the Ethernet by these three inter faces. 3.6.1 Using USB interface to setup [...]

  • Page 27

    21 3.6.2 Using RS-232 interface to setup Ethernet interface 1. Connect the computer and the printer with a RS-232 cable. 2. T urn on the printer power . 3. S tart the Diagnostic Utility by double clicks on the icon. Note: This utility works with printer firmware V6.00 and later versions. 4. Select “ COM ” as interface then click on the “ Setu[...]

  • Page 28

    22 3.6.3 Using Ethernet interface to setup Ethernet interface 1. Connect the computer and the printer to the LAN. 2. T urn on the printer power . 3. S tart the Diagnostic Utility by double clicks on the icon. Note: This utility works with printer firmware V6.00 and later versions. 4. Select “ Ethernet ” as the interface then click on the “ Se[...]

  • Page 29

    23 gateway . Click “ Set IP ” to take ef fect the setting s. Users can also cha nge the “ Printer Name ” by a nother model name in this fields then click “ Set Printer Name ” to take ef fect this change. Note: After clicking the “ Set Printer Name ” or “ Set IP ” button, printer will reset to take effect the settings. 8. Click ?[...]

  • Page 30

    24 3.7 Inst all SD Mem ory Card 1. Open the SD memory card cover . 2. Pl ug in the SD card on main board. 3. Close the memory card cover . * Recomm ended SD card specificati on. SD card spec SD card capacit y Approved SD card m anufacturer V1.0, V1.1 128 MB SanDisk, Tr anscend V1.0, V1.1 256 MB SanDisk, Tr anscend, Pa nasonic V1.0, V1.1 512 MB SanD[...]

  • Page 31

    25 V1.0, V1.1 microSD 256 MB Transcend, Pan asonic V1.0, V1.1 microSD 512 MB Panasonic V1.0, V1.1 microSD 1 GB Transcend, Pan asonic V2.0 SDHC CLA SS 4 microSD 4 GB Panasonic V2.0 SDHC CLA SS 6 microSD 4 GB Transcend V1.0, V1.1 miniSD 128 MB Transcend, Pan asonic V1.0, V1.1 m iniSD 256 MB Transcend, Pan asonic V1.0, V1.1 miniSD 512 MB Transcend, Pa[...]

  • Page 32

    26 4 . LED and Button Fun ctions Th is printer has one button and o ne three -color LED indicator . By indicating the LED with dif ferent color and pressing the button, printer can feed labels, p ause the printing job, select and calibrate the media sensor , print printer self -test report, reset printer to defaults (initializ ation). Please re fer[...]

  • Page 33

    27 3. Release the button when LED ind icates with dif ferent color for di fferent functions. Power on utilities The LED color w ill be changed as follow ing pattern: LED color Functions Amber Red (5 blinks) Amber (5 blinks) Green (5 blinks) Green/Amber (5 blinks) Red/Amber (5 blinks) Solid green 1. Ribbon Sensor Calib ration and Gap / black mark se[...]

  • Page 34

    28 4.3 .2 Gap/Black Mark Calibration , Self-test and Dump M ode W hile c alibrate the gap/black mark sensor, printer wil l measure the label length, print the intern al con figuration (sel f-test) o n l abel and then enter the d ump mode. T o c alibrate gap or black mark sensor , depends on the sensor setting in the last print job. Please follow th[...]

  • Page 35

    29 Self-test Printer will print the printer configuration after gap/black mark sensor calibration. Self-test printout can be used to c heck i f there is any dot damage on the he ater el ement, printer configurations and available memory space. Self-test printout Print head test pattern Printer model name & Main board firmware version Printed mi[...]

  • Page 36

    30 Print speed (inch/sec) Print darkness Label size (inch) Gap distance (inch) Gap/black m ark sensor intension Code page Country code ZPL setting information Print darkness Print speed (inch/sec) Label size Control prefix Format prefix Delimiter prefix Printer power up motion Printer head close motion Note: ZPL is emulating for Zebra ® language. [...]

  • Page 37

    31  Dump mod e Printer will enter dump mode after printing printer configuration. In the dump mode, all characters will be printed in 2 columns as following. The left side characters are received from y our system and right side dat a are the c orresponding hexadecimal value of the characters. It allows users or engineers to verify and debug the[...]

  • Page 38

    32 Printer configuration will be restored to defaults as below a fter initialization. Parameter Default setting S pe ed 127 mm/s ec (5 ips) (203DPI) 76 mm/s ec (3 ip s) (300DPI) Density 8 Label W idth 4” (101.5 mm ) Label Height 4” (101.5 mm ) Sensor T y pe Gap sensor Gap Setting 0.12” (3.0 mm) Print Direction 0 Reference Point 0,0 (upper lef[...]

  • Page 39

    33 red/amber will do during the 5 blinks).  The LED color will be changed as following: Amber  red (5 blinks)  amber (5 blinks)  green (5 b links)  green/amber (5 blinks)  red/amber (5 blinks)  solid green 4. 3.6 Skip A UT O.BAS TSPL2 programming language allows user to download an auto execution file to flash memory . Printer [...]

  • Page 40

    34 5 . T roubleshooting The following guide list s the most common problems that may be encountered when operating this bar code printer . If the printer still does not function aft er all suggested solutions have been invoked, please cont act the Customer Service Department o f y our purchased reseller or distributor for assistance. 5.1 LED S t at[...]

  • Page 41

    35 5.2 Print Quality Problem Possible Cause Recovery Procedure No t Printing Check if interface cable is w ell connected to the interf ace connector. Re -connect cable to int erface . The serial port cab le pin configuration is not pin to pin connect ed. Please replace the cable with pin to pin connected. The serial port sett ing is not consisten t[...]

  • Page 42

    36 6 . Maintenance This session presents t he clean tools and methods to maintai n your printer . 2. Please use one of following material to clean the printer .  Cotton swab ( Head cleaner pen )  Lint-free cloth  V acuum / Blow er brush  100% ethanol 2. The cleaning process is described as following: Printer Part Method Interval Print H[...]

  • Page 43

    37  Please use 100% E thenol. DO NOT use medical alcohol, which may damage the printer head.  Regularly clean the print head and supply sensors once change a new ribbon to keep printer performance and extend printer lif e.  Continuous printing w ill cause printer motor ov erheat. Printer w ill stop printing automatically about 10 ~15 minut[...]

  • Page 44

    38 Revise Histo ry Date Content Editor 2008/ 8/6 Revise section 3 .4.3 (Loading m edia in peel- off mode) Camille 2008/1 1/17 Revise section 3 .4.2 (External la bel roll mount ins tallation/Option) Camille 2009/2/4 Revise section 3 .4.4 (Loading m edia in cutter m ode/Option) Camille 2009/3/1 1 Revise sections 2.2.1 & 3.6 (Recomm ended SD card [...]

  • Page 45

    39 Corpora te Headquarter s Li Ze Plant 9F ., No.95 , Minquan R d., Xind ian Dist., No.35, Sec. 2 , Ligong 1st Rd. , Wuj ie T ownship, New T aipei City 231 41 , T aiwan (R.O.C.) Yilan County 268 41 , T aiwan (R.O.C .) TEL: +886-2- 2218 - 6789 TEL: + 886 -3- 990 - 6677 F AX : +886-2- 2218 - 5678 F AX : + 886 -3- 990 - 5577 Web site: www .tscprinters[...]