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Telenetics OM-AMPS-100 manual

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Table of contents for the manual

  • Page 1

    Ω OMEGA  Communications Interface Cabinet Model No. OM-AMPS-100 (including Model No. OM-MP8-100 8-Port Module Option and Model No. OM-BAT-100 Battery Option) Installation, Operation, and Maintenance Manual 0049 − 0706 − 000 B[...]

  • Page 2

    The products and programs described in this User’s Guide are licensed products of Telenetics Corporation. This User’s Guide contains proprietary information protected by copyright, and this User’s Guide and all accompanying hardware and documentation are copyrighted. Telenetics Corporation does not warrant that the hardware will work properly[...]

  • Page 3

    OMEGA Operation, and Maintenance Manual iii Table of Contents PREFACE ............................................................................................................... 7 Product Overview ................................................................................................................... 7 Ancillary Documentation .......[...]

  • Page 4

    Table of Contents iv OMEGA Installation, Operation, and Maintenance Manual Connectors ..................................................................................................................... ...... 34 Environmental Specifications .............................................................................................. 34 Agency Co[...]

  • Page 5

    Table of Contents OMEGA Installation, Operation, and Maintenance Manual v Specifying a Default Port ..................................................................................................... 6 0 Anti-streaming ................................................................................................................. ..... 61 Comman[...]

  • Page 6

    Table of Contents vi OMEGA Installation, Operation, and Maintenance Manual Notes[...]

  • Page 7

    OMEGA Operation, and Maintenance Manual 7 P Preface This User’s Guide describes how to install, operate, and troubleshoot the Telenetics OMEGA  Communications Interface Cabinet. OMEGA is a state-of-the-art, highly integrated communication interface devices. The Telenetics OMEGA family of Comm unication Interface Cabinets are highly integrated [...]

  • Page 8

    Preface 8 OMEGA Installation, Operation, and Maintenance Manual Figure P-1. OMEGA Application OMEGA is a fully integrated package consisting of a 3 Watt cellular transceiver, telephone-line interface, low-profile antenna, 90 to 264VAC power supply, and maintenance-free, rechargeable power back-up battery. The enclosure is made from im pact- resista[...]

  • Page 9

    OMEGA Installation, Operation, and Maintenance Manual 9 c Wide-range input voltage switching power supply (90 to 277 VAC). c Standard built-in directional antenna; optional directional external antenna. c Impact-resistant, NEMA 4X non-m etallic enclosure. Ancillary Documentation In addition to this manual, the OMEGA documentation suite includes the[...]

  • Page 10

    Preface 10 OMEGA Installation, Operation, and Maintenance Manual Notes[...]

  • Page 11

    OMEGA Installation, Operation, and Maintenance Manual 11 Section 1 Installation Section 1 Contents Hardware Features............................... 13 Finding a Suitable Location ................ 14 Avoiding Hazards ................................ 15 Installing the OMEGA ........................ 15 Operating the OMEGA ....................... 22[...]

  • Page 12

    Section 1 Contents 12 OMEGA Installation, Operation, and Maintenance Manual[...]

  • Page 13

    Section 1 Contents OMEGA Operation, and Maintenance Manual 13 1 Introduction This section describes how to install the OMEGA communications interface cabinet. Hardware Features Figure 1-1 shows the hardware features of OMEGA. The Battery and Battery Power Switch are options that can be ordered from Telenetics. Figure 1-1. OMEGA[...]

  • Page 14

    Section 1 Contents 14 OMEGA Installation, Operation, and Maintenance Manual Finding a Suitable Location Because OMEGA is a wireless solution, it is not possible to predict how it will perform in all given environments. However, observing the following guidelines will help optimize performance in your environments and applications. c Selecting a loc[...]

  • Page 15

    Section 1 Contents OMEGA Installation, Operation, and Maintenance Manual 15 c Installing multiple OMEGA units. To avoid mutual interference when installing more than one OMEGA allow a minimum of four feet between OMEGA units. Avoiding Hazards When considering locations for installing OMEGA, avoid the following hazards. c Locations that prevent you [...]

  • Page 16

    Section 1 Contents 16 OMEGA Installation, Operation, and Maintenance Manual Required Materials and Tools You need the following materials to install the OMEGA unit: c Either screws or bolts to attach OMEGA to a mounting surface. c Washers to fit with the screws or bolts. c A ¾-inch plywood backplate if the mounting surface is dry wall. Have the fo[...]

  • Page 17

    Section 1 Contents OMEGA Installation, Operation, and Maintenance Manual 17 Side view Back vie w Screw W asher Wa ll Box Figure 1-2. Mounting OMEGA Mounting an Antenna If your OMEGA does not have an antenna preinstalled. 1. Remove the nylon nut at the base of the antenna. You will use this nut to secure the antenna to OMEGA. Do not remove the washe[...]

  • Page 18

    Section 1 Contents 18 OMEGA Installation, Operation, and Maintenance Manual IMPORTANT: Be sure the nut is aligned with the top of the OMEGA enclosure. If the nut is not parallel to the top of the enclosure, the OMEGA top cover will not close completely. Connecting the Input Voltage Source The following procedure describes how to connect OMEGA to an[...]

  • Page 19

    Section 1 Contents OMEGA Installation, Operation, and Maintenance Manual 19 Figure 1-3. Connecting an Input Voltage Source 3. Strip the wires that will be making contact with OMEGA from .25 to .40 inches. Then connect the power supply source to the 3-position terminal block on OMEGA by connecting the hot, neutral, and ground wires as follows: - The[...]

  • Page 20

    Section 1 Contents 20 OMEGA Installation, Operation, and Maintenance Manual P O W E R S T A T U S Figure 1-4. Connecting an Input Voltage Source 4. Secure the ground wires by tightening the screws located in the small holes of the AC fuse connectors, as shown above. Connecting the Endpoint Device To connect an endpoint device to OMEGA: 1. Insert th[...]

  • Page 21

    Section 1 Contents OMEGA Installation, Operation, and Maintenance Manual 21 Powering Up OMEGA After making the connections described in the previous sections, use the following procedure to power up OMEGA.  WARNING! Do not remove the antenna from OMEGA and never apply power to the cellular unit without the antenna attached. The cellular transcei[...]

  • Page 22

    Section 1 Contents 22 OMEGA Installation, Operation, and Maintenance Manual Verifying the Cellular Transceiver Unit To verify that the cellular transceiver unit is working and communicating with the cellular service tower, confirm that the Status LED is blinking rapidly (twice a second or faster). This indicates that the cellular unit is receiving [...]

  • Page 23

    Section 1 Contents OMEGA Installation, Operation, and Maintenance Manual 23 and the one after it to test OMEGA’s ability to originate and answer calls. IMPORTANT: If reception is poor, place the cover on OMEGA to shield the transmission from radiating energy to the transceiver. To test OMEGA’s ability to originate a call: 1. Disconnect the exte[...]

  • Page 24

    Section 1 Contents 24 OMEGA Installation, Operation, and Maintenance Manual Notes[...]

  • Page 25

    OMEGA Operation, and Maintenance Manual 25 Section 2 T r oub leshooting Section 2 Contents Checking the Main Power Supply ....... 27 Checking the Antenna ......................... 28 Checking the Battery Voltage ............. 28 Reinitializing the OMEGA.................. 28[...]

  • Page 26

    Section 2 Contents 26 OMEGA Installation, Operation, and Maintenance Manual[...]

  • Page 27

    Section 2 Contents OMEGA Installation, Operation, and Maintenance Manual 27 2 Troubleshooting This section describes troubleshooting procedures to follow in the unlikely event you encounter a problem with OMEGA. The following procedure summarizes the steps to follow to troubleshoot OMEGA. 1. Check the main power supply (see “Checking the Main Pow[...]

  • Page 28

    Section 2 Contents 28 OMEGA Installation, Operation, and Maintenance Manual The voltage between the red and black terminals of the battery should be between +12.5 and +14.0 Volts. Checking the Antenna Make sure the antenna is securely fastened to the OMEGA cellular transceiver. Hand-tighten the antenna to ensure that it is securely connected to the[...]

  • Page 29

    OMEGA Operation, and Maintenance Manual 29 Section 3 Specifications Section 3 Contents Operation ............................................. 31 Modem Interface ................................. 31 Cellular Transceiver Interface ............. 32 Battery Operation ................................ 32 Switches and LED Indicators .............. 33 Pow[...]

  • Page 30

    Section 3 Specifications OMEGA Operation, and Maintenance Manual 30[...]

  • Page 31

    Section 3 Specifications OMEGA Operation, and Maintenance Manual 31 3 Specifications This section describes the OMEGA specifications. Operation OMEGA is designed to connect a remote end point device equipped with an internal modem to a head end com puter when a conventional land line is not available. The interface of the modem within the endpoint [...]

  • Page 32

    Section 3 Specifications 32 OMEGA Installation, Operation, and Maintenance Manual Cellular Transceiver Interface The cellular transceiver meets the AMPS standard and conforms to the specifications below: Model number: Wireless Link CVDM-3 with data and voice interface module Operating Frequency: 824 to 893.9 MHz Number of Channels: 832 Operating vo[...]

  • Page 33

    Section 3 Specifications OMEGA Installation, Operation, and Maintenance Manual 33 Switches and LED Indicators Toggle switches and LED indicators are provided for installation, configuration, and troubleshooting. Switch controls: AC power ON-OFF Battery ON-OFF LED Indications: LED 1: AC Power/Battery Condition LED 2: Cellular Connection Status Power[...]

  • Page 34

    Section 3 Specifications 34 OMEGA Installation, Operation, and Maintenance Manual Mechanical Specifications OMEGA is designed for indoor and outdoor installation. The enclosure is made of impact-resistant polycarbonate and provides NEMA 4X watertight protection. Mounting feet are provided for surface mounting. Dimensions: 7.75” high (over antenna[...]

  • Page 35

    Section 3 Specifications OMEGA Installation, Operation, and Maintenance Manual 35 Agency Compliance EMI/RFI: FCC-15 Class A computing devices UL: UL 1950 Surge Protection: IEC 801-4[...]

  • Page 36

    Section 3 Specifications 36 OMEGA Installation, Operation, and Maintenance Manual Notes[...]

  • Page 37

    OMEGA Operation, and Maintenance Manual 37 Section 4 Using the Configuration Pr ogram Section 4 Contents Prerequisites ................................................... 39 Getting Started................................................ 40 Reading the Cellular Telephone Signal .......... 41 Programming a Telephone Num ber ............... 42 Changi[...]

  • Page 38

    Section 4 Using the Configuration Program OMEGA Operation, and Maintenance Manual 38[...]

  • Page 39

    Section 4 Using the Configuration Program OMEGA Operation, and Maintenance Manual 39 4 Introduction OMEGA comes with a configuration software program that lets you: c Check the OMEGA’s cellular telephone receive signal strength. c Program a telephone num ber into OMEGA. c Change the System ID (SID) for the OMEGA’s cellular telephone. c Set or c[...]

  • Page 40

    Section 4 Using the Configuration Program 40 OMEGA Installation, Operation, and Maintenance Manual Getting Started To begin the OMEGA configuration process: 1. In your computer’s floppy drive, insert the floppy diskette containing the OMEGA configuration program. Then create a new folder on your computer’s hard drive and copy all of the files f[...]

  • Page 41

    Section 4 Using the Configuration Program OMEGA Installation, Operation, and Maintenance Manual 41 Figure 4-1. COM Port Prompt 8. Type the COM port number assigned to your computer’s serial port (for example, 1 ) and press Enter. The following menu appears. Figure 4-2. Main Menu From this menu, you can: c Read the cellular telephone’s receive s[...]

  • Page 42

    Section 4 Using the Configuration Program 42 OMEGA Installation, Operation, and Maintenance Manual Figure 4-3. Example of Signal Bar 2. To exit this mode and return to the Main Menu, press the Esc key. Programming a Telephone Number Use the following procedure to program a telephone number into the OMEGA’s cellular telephone. 1. From the Main Men[...]

  • Page 43

    Section 4 Using the Configuration Program OMEGA Installation, Operation, and Maintenance Manual 43 5. Verify that the telephone number displayed above the secondary menu is the one you entered. Entering the Cellular Telephone’s SID To enter the System ID number for your local cellular service provider, use the following procedure. 1. If the secon[...]

  • Page 44

    Section 4 Using the Configuration Program 44 OMEGA Installation, Operation, and Maintenance Manual 3. Type the new password. The password can contain up to eight alpha and/or numeric characters. If you type fewer than eight characters, press Enter. The configuration program prompts you to re-enter the new password you typed. NOTE: For security purp[...]

  • Page 45

    OMEGA Operation, and Maintenance Manual 45 Section 5 External Antenna Guidelines Section 5 Contents General Guidelines ......................................... 47 External Antenna Selection Criteria ............... 48 Types of External Antennas ........................... 50 Programming a Telephone Num ber ............... 51 Contact Information ..[...]

  • Page 46

    Section 5 External Antenna Guidelines 46 OMEGA Installation, Operation, and Maintenance Manual[...]

  • Page 47

    Section 5 External Antenna Guidelines OMEGA Installation, Operation, and Maintenance Manual 47 5 Introduction This section provides guidelines about using an external antenna with OMEGA. If you will not be using an external antenna, you can skip this section General Guidelines The following guidelines provide general topics about using an external [...]

  • Page 48

    Section 5 External Antenna Guidelines 48 OMEGA Installation, Operation, and Maintenance Manual NOTE: Doubling the E.R.P. does not double the range of an antenna. External Antenna Selection Criteria The following sections identify the factors to consider when selecting the type and location of external antenna to use with your OMEGA unit. Antenna Pl[...]

  • Page 49

    Section 5 External Antenna Guidelines OMEGA Installation, Operation, and Maintenance Manual 49 Electrical Interference Never locate an antenna near high voltage power lines. In addition, take into account any other sources of possible electrical interference such as AC power lines, radio-frequency generators, and other antennas. Distance from the A[...]

  • Page 50

    Section 5 External Antenna Guidelines 50 OMEGA Installation, Operation, and Maintenance Manual cell site might be farther away, the fact that the signal is coming from a different direction might avoid natural or m an-made obstacles that blocked the signal from reaching the previous antenna location. Types of External Antennas The following section[...]

  • Page 51

    Section 5 External Antenna Guidelines OMEGA Installation, Operation, and Maintenance Manual 51 Follow these guidelines when you install the antenna: c Mount the antenna as high as possible. c Try to mount the antenna with a direct line of “vision” to the nearest cellular site. c Place the antenna vertically on a solid surface. c Be sure that th[...]

  • Page 52

    Section 5 External Antenna Guidelines 52 OMEGA Installation, Operation, and Maintenance Manual Notes[...]

  • Page 53

    OMEGA Operation, and Maintenance Manual 53 Appendix A 8-P or t Expansion Module Option Appendix A Contents Package Contents ................................... 55 Field Installation ...................................... 55 Testing the Module Ports ........................ 58 Connecting Endpoint Devices ................. 58 Specifying a Default Por[...]

  • Page 54

    Appendix A 8-Port Expansion Module Option 54 OMEGA Installation, Operation, and Maintenance Manual[...]

  • Page 55

    Appendix A 8-Port Expansion Module Option OMEGA Installation, Operation, and Maintenance Manual 55 A Introduction An optional eight-port expansion module, Model OM-MP8-100, is available for OMEGA. This expansion module allow up to eight endpoint devices (such as meters, relays, and controllers) with internal modems to connect to a single OMEGA Mode[...]

  • Page 56

    Appendix A 8-Port Expansion Module Option 56 OMEGA Installation, Operation, and Maintenance Manual 3. Insert the cable clip into the round hole next to the relays labeled K2 and K3 on the component side of the Module. Use this cable clip to route and arrange cables within the OMEGA unit. 4. Hold the Module vertically above the card guides, so its 8[...]

  • Page 57

    Appendix A 8-Port Expansion Module Option OMEGA Installation, Operation, and Maintenance Manual 57 6. Press down the Module gently until it snaps securely into the card guide connectors (one on each card guide). 7. Insert one end of the supplied short cable into the RJ-11 jack on the lower-left side of the Module. Insert the other end into the OMEG[...]

  • Page 58

    Appendix A 8-Port Expansion Module Option 58 OMEGA Installation, Operation, and Maintenance Manual Testing the Module Ports After you install the Module, test each port on the Module: 1. Connect a handset to one of the RJ-11 jacks on the Module. 2. Lift the handset and listen for a dial tone. 3. Verify that the LED above the jack remains green, whi[...]

  • Page 59

    Appendix A 8-Port Expansion Module Option OMEGA Installation, Operation, and Maintenance Manual 59 c Each comm a represents a 2-second pause. c < port number > is the port number with which the host wants to communicate. c <Enter> is the pressing of the Enter key on your computer. Example: ATDT 19495552468,,,4 <Enter> In this exam[...]

  • Page 60

    Appendix A 8-Port Expansion Module Option 60 OMEGA Installation, Operation, and Maintenance Manual Specifying a Default Port There may be times when you want to specify a default OMEGA port. Specifying a default port enables the host to automatically contact the same OMEGA port with each call. This feature is convenient, for example, if you want to[...]

  • Page 61

    Appendix A 8-Port Expansion Module Option OMEGA Installation, Operation, and Maintenance Manual 61 Anti-streaming OMEGA provides an anti-streaming feature that deactivates OMEGA ports that are off-hook but have not dialed out for 12 seconds. Anti streaming deactivates the ports that are off-hook, without affecting any of the OMEGA ports that are on[...]

  • Page 62

    Appendix A 8-Port Expansion Module Option 62 OMEGA Installation, Operation, and Maintenance Manual Command Summary To… Do the Following… Prepare for terminal-emulation m ode at a laptop computer. Start a terminal-emulation program such as HyperTerminal and specify the following parameters: Data rate: 9600 bps Data bits: 8 Parity bit: None Stop [...]

  • Page 63

    OMEGA Operation, and Maintenance Manual 63 Appendix B W arranty & Compliances Appendix B Contents Warranty and RMA Statement ................ 65 FCC Statement ........................................ 67 Comments About This Manual ............... 68[...]

  • Page 64

    Appendix B Warranty & Compliances 64 OMEGA Installation, Operation, and Maintenance Manual[...]

  • Page 65

    Appendix B Warranty & Compliances OMEGA Installation, Operation, and Maintenance Manual 65 B This appendix provides warranty and RMA information, along with FCC compliance information, and steps to follow if you have comments about or corrections to this m anual. Warranty and RMA Statement Subject to the conditions and procedures set fo rth bel[...]

  • Page 66

    Appendix B Warranty & Compliances 66 OMEGA Installation, Operation, and Maintenance Manual ground transportation. Any other fr eight arrangements will be at cu stomer expense. Customers who receive this advance-replacement service shall, pr ior to the shipment of the advanced shipment product, c Provide a credit card number or hard copy purchas[...]

  • Page 67

    Appendix B Warranty & Compliances OMEGA Installation, Operation, and Maintenance Manual 67 FCC Statement The following sections contain FCC compliance information about your OMEGA unit. FCC Interference Statement This equipment has been tested and found to comp ly with the limits f or a Class A Digital Device pursuant to Part 15 of the FCC Rule[...]

  • Page 68

    Appendix B Warranty & Compliances 68 OMEGA Installation, Operation, and Maintenance Manual Comments About This Manual Telenetics invites all customers to comm unicate with us about any question or comment related to this m anual. Just fax, phone, or mail any question or comm ent to us. Your suggestions help us improve the products we deliver. T[...]

  • Page 69

    OMEGA Operation, and Maintenance Manual 69 INDEX A Activating cellular transceiver, 22 Agency compliance, 35 Anti-streaming, 61 Avoiding hazards, 15 B Battery operation, 32 Best external antenna location, 51 C Call answer testing, 23 Cellular telephone SID changing, 43 cellular telephone signal, 41 Cellular transceiver activating, 22 Cellular trans[...]

  • Page 70

    INDEX 70 OMEGA Installation, Operation, and Maintenance Manual finding a suitable location, 14 hardware features, 13 input voltage source connection, 18 installation, 15 mounting instructions, 16 operation, 22 power-up, 21 specifications, 62 OMEGA configuration program changing the cellular telephone SID, 43 changing the login password, 43 exiting,[...]