Tektronix Phaser 300X manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Tektronix Phaser 300X, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Tektronix Phaser 300X one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Tektronix Phaser 300X. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Tektronix Phaser 300X should contain:
- informations concerning technical data of Tektronix Phaser 300X
- name of the manufacturer and a year of construction of the Tektronix Phaser 300X item
- rules of operation, control and maintenance of the Tektronix Phaser 300X item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Tektronix Phaser 300X alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Tektronix Phaser 300X, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Tektronix service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Tektronix Phaser 300X.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Tektronix Phaser 300X item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    User Manual Phaser ® 300X Color Printer First printing August 1996 070-8873-01[...]

  • Page 2

    Copyright © T ektronix, Inc. Printed in the U.S.A. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be repr oduced in any form without permission of T ektronix, Inc. This instrument, in whole or in part, may be pr otected by one or more U.S. or for eign patents or patent applications. [...]

  • Page 3

    Users saf ety summary T erms in manual: CAUTION Conditions that can r esult in damage to the product. W ARNING Conditions that can r esult in personal injury or loss of life. P ower sour ce: Do not apply mor e than 250 volts RMS between the supply conductors or between either supply conductor and ground. Use only the specifi ed power cor d and con[...]

  • Page 4

    Phaser ® 300X W arranty T ektr onix warrants that the 300X Color Printer will be free fr om defects in materials and workmanship for a period of one (1) year fr om the date of shipment. If this pr oduct proves defective during its warranty period, T ektr onix, at its option, will either r epair the defective pr oduct without charge for parts and l[...]

  • Page 5

    User Manual v Contents 1 Introduction 2 Getting Set Up At a glance 2-1 Checking the inventory 2-2 Setting up the printer 2-3 Removing the shipping block 2-3 Loading paper 2-4 Installing the output tray 2-5 Setting the media switch 2-6 Connecting the printer 2-7 Printer ports 2-7 LocalTalk connection 2-8 Connecting the printer to a single computer u[...]

  • Page 6

    vi Phaser 300X Color Printer Using the Windows NT PostScript driver 3-10 Printing from DOS 3-10 Printing from a Macintosh 3-11 Using Macintosh printer drivers 3-11 Using the printer’s rear panel switches 3-11 Using the Phaser 300X driver 3-14 Using the Adobe PSPrinter Driver 3-14 Using the Phaser 300X GX driver 3-15 Printing from a workstation 3-[...]

  • Page 7

    User Manual vii Size 3-25 Weight and thickness 3-26 Grain 3-27 Margins and image area 3-28 Image area for Tabloid Extra 3-29 Image area for color prints 3-29 Image orientation 3-30 Media handling 3-31 Using the paper trays 3-32 Loading letterhead 3-33 Loading three-holed paper 3-33 Using manual feed 3-34 Inserting the paper 3-34 Manual feed example[...]

  • Page 8

    viii Phaser 300X Color Printer Cleaning the printer 4-8 New printer cleaning supplies 4-8 Reorder cleaning kit supplies 4-9 Using isopropyl alcohol 4-10 Cleaning the paper-pick rollers 4-11 Cleaning the feed rollers 4-12 Cleaning the paper tension blade, paper clamp, and drum 4-13 Cleaning the head wiper 4-20 Cleaning the fuser rollers 4-22 Quick S[...]

  • Page 9

    User Manual ix 7 Front and Rear Panels Front panel 7-2 Utilities mode menu structure 7-4 Rear panel 7-5 Rear panel switches 7-5 Rear-panel LED indicator 7-6 A Technical Notes Startup and configuration pages A-1 Turning off the startup page A-1 Generating a configuration page A-2 Print count A-3 Printer ports A-4 LocalTalk and Ethernet ports A-4 Pri[...]

  • Page 10

    x Phaser 300X Color Printer C Moving Your Printer Reinstalling the shipping block C-2 Changing line voltage C-4 D Regulatory Information Declaration of conformity D-1 Canadian EMC (Electromagnetic Compatibility) regulatory standards D-2 FCC Class B warning (for 115 VAC equipment) D-2 Material Safety Data Sheets D-3 Index[...]

  • Page 11

    User Manual 1-1 Chapter 1 Introduction The T ektronix Phaser 300X Color Printer uses T ektronix’ solid ink-jet technology . Solid ink-jet refers to the melting of the solid inks inside the printer , which then resolidify on paper . The ink resolidifies so rapidly that it does not have time to bleed into the paper , so the printed colors remain b[...]

  • Page 12

    1 Introduction 1-2 Phaser 300X Color Printer Language support. The Phaser 300X lets you make color prints from a variety of software applications since it incorporates Adobe’s PostScript Level 2 software and accepts Hewlett-Packar d Graphics Language (HP-GL) files and monochrome PCL5 (Printer Command Language) files (PCL5 is optionally availabl[...]

  • Page 13

    Introduction 1 User Manual 1-3 Excellent color control. T ekColor Dynamic Correction provides built-in color correction modes for simulating SWOP (Specifications for W eb Offset Publications), SNAP pr ofile (for cr eative work designed to print on newsprint), Commercial Pr ess (matching commer cial Matchprint ® proofs), and Euroscale Pr ess (mat[...]

  • Page 14

    1 Introduction 1-4 Phaser 300X Color Printer Print quality and speed. The Phaser 300X has 300 dots-per-inch r esolution and a print speed of 1 to 4 minutes per Letter-sized page, depending on the print quality mode. Print quality modes include Standard, Enhanced, and Premium. Media support. The printer produces laser -quality prints on paper rangin[...]

  • Page 15

    User Manual 2-1 Chapter 2 Getting Set Up At a glance Installation of your Phaser 300X Color Printer involves these tasks: 1. Checking the inventory 2. Setting up the printer ■ Removing the shipping block ■ Loading paper ■ Installing the output tray ■ Setting the media switch 3. Connecting the printer ■ Connecting all cables: serial, paral[...]

  • Page 16

    2 Getting Set Up 2-2 Phaser 300X Color Printer Chec king the in ventory 1. Universal media tray 2. Registration card and license agreement 3. Power cord 4. Parallel cable adapter 5. Phaser 300X Color Printer User Manual 6. Cleaning kit 7. Phaser 300X Media Sampler 8. Individual ColorStix ink sticks 9. An extra box of each color of ColorStix ink (op[...]

  • Page 17

    Getting Set Up 2 User Manual 2-3 Setting up the printer Note The printer is shipped to you already loaded with ink. Y ou do not need to add any ink when you first set up the printer . Remo ving the shipping bloc k 1. Open the top cover . 2. Hold down the button while you open the rear cover . 3. Push the shipping block tab up and slide it, along w[...]

  • Page 18

    2 Getting Set Up 2-4 Phaser 300X Color Printer Loading paper 1. Move the guides. 2. Push down on the metal lift plate with your finger; then slide the paper under the tabs. When you use A-size (8.5 x 1 1 in.) or A4-size (210 x 297 mm) paper , place the long side of the paper under the tabs, making sure that the paper fits snugly against the insid[...]

  • Page 19

    Getting Set Up 2 User Manual 2-5 Installing the output tra y 1. Push the output tray into the lower slot until it clicks into place. 2. Fit the rear tab into the slot inside the printer . The tabs on the sides of the tray fit into the slots on the sides of the printer . If you need to remove the tray , press in on both sides of the tray next to th[...]

  • Page 20

    2 Getting Set Up 2-6 Phaser 300X Color Printer Setting the media switc h Set Switch 6 for the paper size: ■ Down for American-size paper ■ Up for Metric-size paper The default setting for all switches is down . Unless you are using the serial port, the only switch you have to set is Switch 6 for the media size. Refer to “Rear panel” on page[...]

  • Page 21

    Getting Set Up 2 User Manual 2-7 Connecting the printer Printer por ts The printer accepts data through four ports: 1. LocalT alk 2. Serial (RS-232) 3. Parallel 4. Ethernet The printer accepts data from all the ports at the same time. The printer accepts print jobs on a first-come, first-served basis. The SCSI port ( 5 ) is for connecting an exte[...]

  • Page 22

    2 Getting Set Up 2-8 Phaser 300X Color Printer LocalT alk connection Y ou can make LocalT alk connections between the printer and a single computer or on a LocalT alk network using a daisy-chain or star setup. If your LocalT alk installation is complex, or if you need assistance, contact your network system administrator . Note LocalT alk is someti[...]

  • Page 23

    Getting Set Up 2 User Manual 2-9 Connecting the printer to a single computer using LocalT alk Y ou can use LocalT alk connectors and cables to connect the printer directly to your computer , without connecting it to any other network. Note If your network consists of a single Macintosh and printer and the cable you are using is not self-terminating[...]

  • Page 24

    2 Getting Set Up 2-10 Phaser 300X Color Printer Ethernet connection Ethernet is a communication standard that supports high-speed data transmission — up to 10 times faster than LocalT alk. If you ordered your printer with the network option, you received the Network Utilities diskettes and the Network Utilities for Phaser Color Printers User Manu[...]

  • Page 25

    Getting Set Up 2 User Manual 2-11 P arallel connection High-density parallel connector The printer uses a 1284C-compliant high-density parallel connector for connection to parallel devices. A parallel cable adapter , included with the printer , converts a standard 36-pin low-density parallel cable plug to a 36-pin high-density plug. The adapter is [...]

  • Page 26

    2 Getting Set Up 2-12 Phaser 300X Color Printer Serial connection 9-pin serial connector The printer uses a 9-pin serial plug on the rear panel for connection to serial devices. Both 9-socket to 9-socket and 9-socket to 25-socket null-modem serial cables are available fr om T ektronix; r efer to “Interface cables and Ethernet adapters” on page [...]

  • Page 27

    Getting Set Up 2 User Manual 2-13 T urning on the printer Caution T o avoid damaging the printer , make sure that you have removed all packing material befor e turning on the printer . Make sure that the voltage select switch is set to match the AC line voltage and that the power switch is in the of f position before connecting the power cord. 1. P[...]

  • Page 28

    2 Getting Set Up 2-14 Phaser 300X Color Printer When you turn on the printer , the POWER and ERROR indicators on the front panel light up. The printer takes about 15 to 20 minutes to warm up and complete a series of self-tests. During the warm-up cycle, the POWER indicator remains on; the ERROR light goes out. After the self-tests run successfully [...]

  • Page 29

    Getting Set Up 2 User Manual 2-15 Selecting a language f or the fr ont panel Messages that appear in the front panel window ar e in English. Y ou can leave the fr ont panel set to English or change the language to French, German, Spanish, Italian, or Japanese. 1. When the printer is on and the Ready message appears, press the UTILITIES button. Y ou[...]

  • Page 30

    2 Getting Set Up 2-16 Phaser 300X Color Printer Making a test print T o make a test print, make sure that the front panel display shows the Ready message, then press the TEST PRINT button on the printer ’s front panel.[...]

  • Page 31

    Getting Set Up 2 User Manual 2-17 Installing software on y our computer Packaged with your printer are the Phaser 300X CD-ROM and diskettes that contain utilities, drivers, PPDs, and other useful files. For complete details on the contents of the Phaser 300X CD-ROM and diskettes and how to install the software, r efer to Phaser 300X Drivers and Ut[...]

  • Page 32

    2 Getting Set Up 2-18 Phaser 300X Color Printer Setting up PC por ts (DOS) P arallel port setup If your computer is a PC running DOS and you ar e using the printer ’s parallel port, use the DOS MODE command to disable timeouts on your computer ’s parallel port to ensure that large files will print, even if data transmission is slow . 1. T ype [...]

  • Page 33

    Getting Set Up 2 User Manual 2-19 Serial port setup If your computer is a PC using DOS and you are using the serial port, you must set up your computer ’s serial port parameters to match the settings you made on the printer ’s serial port. Under DOS, use the MODE command to set up your computer ’s serial port: Note Switch 7 must be down for t[...]

  • Page 34

    User Manual 3-1 Chapter 3 Printing Which platf orm? Y ou can print to your printer from IBM-compatible personal computers, Macintosh computers, and workstations. Make sure your printer is set up with the appropriate interface port; r efer to “Connecting the printer” on page 2-7. Note If you haven’ t alr eady installed the printer ’ s softwa[...]

  • Page 35

    3 Printing 3-2 Phaser 300X Color Printer Using Windows printer drivers T o select printer-specific features, print fr om one of the following pr ovided drivers. Refer to the W indows “Print features quick refer ence” table on this page for a list of the printing features and how to find them quickly in each of these drivers. Using the printer[...]

  • Page 36

    Printing 3 User Manual 3-3 * These f eatures are av ailable with the printer’ s Extended F eatures option only . † Selecting Custom Profile displays another list sho wing the profiles that you created in PhaserMatch. Not availab le in the Microsoft P ostScript driver . Media size ■ Letter ■ Legal ■ T abloid ■ Letter Extra ■ T abloid[...]

  • Page 37

    3 Printing 3-4 Phaser 300X Color Printer Using the Microsoft P ostScript driver with Windows 95 T o select printing options, follow these steps: 1. In the Printers window , click the Phaser 300X printer icon with the right mouse button, then select Properties from the menu. 2. Click the following tabs to see printing options; refer to your W indows[...]

  • Page 38

    Printing 3 User Manual 3-5 ■ Click the Device Options tab to see printer-specific options, such as color corrections. ■ Click the PostScript tab to see PostScript-related options. ■ The PostScript header contains important PostScript information that must accompany each print job; it is not a banner page printed with each job. If an option i[...]

  • Page 39

    3 Printing 3-6 Phaser 300X Color Printer Using the AdobePS 4 driver with Windows 95 T o select printing options, follow these steps: 1. In the Printers window , click the Phaser 300X printer icon with the right mouse button, then select Properties from the menu. 2. Click the following tabs to see printing options; refer to your W indows 95 document[...]

  • Page 40

    Printing 3 User Manual 3-7 ■ Click the Device Options tab to see printer-specific options, such as color corrections. ■ Click the PostScript tab to see PostScript-related options. ■ The PostScript header contains important PostScript information that must accompany each print job; it is not a banner page printed with each job. If an option i[...]

  • Page 41

    3 Printing 3-8 Phaser 300X Color Printer Using the Adobe P ostScript driver f or Windows 3.1 T o select printing options, follow these steps: 1. From the Control Panel , double-click Printers . 2. In the Printers dialog box, select the T ektronix Phaser 300X printer , then click Setup . A dialog box appears with the printer ’s name across the top[...]

  • Page 42

    Printing 3 User Manual 3-9 ■ Click the PostScript tab to see PostScript-related options. ■ In the Performance Options field, select the Use PostScript Level 2 Features option. ■ Click the Job Control tab to see print job-related options. ■ The PostScript header contains important PostScript information that must accompany each print job; i[...]

  • Page 43

    3 Printing 3-10 Phaser 300X Color Printer Using the Windows NT P ostScript driver If you are using Micr osoft W indows NT , follow the instructions in the Phaser 300X Drivers and Utilities Printing Reference to set up a W indows NT PostScript driver with a Phaser 300X printer . Y ou can select printer page sizes in the driver for W indows NT applic[...]

  • Page 44

    Printing 3 User Manual 3-11 Printing fr om a Macintosh T o print from a Macintosh, you need a printer driver . Installing one of the supported drivers allows you to select printing features right fr om your computer . W ithout a supported driver , you can make some printing selections using the printer ’s rear panel switches. Using Macintosh prin[...]

  • Page 45

    3 Printing 3-12 Phaser 300X Color Printer Print features quic k reference: Macintosh printer driver s Feature Feature description Phaser 300X driver Adobe PSPrinter driver Phaser 300X GX driver Print-quality modes ■ Standard ■ Enhanced ■ Premium See page 3-21 Print ➥ T ekColor button ➥ T ekColor Options ➥ Print Quality Print ➥ Options[...]

  • Page 46

    Printing 3 User Manual 3-13 * These f eatures are av ailable with the printer’ s Extended F eatures option only . † Selecting Custom Profile displays another list sho wing the profiles that you created in PhaserMatch. Media source ■ Media T ray ■ Manual F eed See page 3-32 Print ➥ P aper Source Print ➥ P aper Source Print ➥ P aper F[...]

  • Page 47

    3 Printing 3-14 Phaser 300X Color Printer Using the Phaser 300X driver ■ From the File menu, open the Page Setup dialog box. Use the Paper pop-up menu to select the printer ’s supported paper sizes. ■ From the File menu, open the Print dialog box. Select media options and paper trays in the Paper Source field. ■ Click the T ekColor button [...]

  • Page 48

    Printing 3 User Manual 3-15 Using the Phaser 300X GX driver Printing with a desktop printer ■ If you are using QuickDraw GX applications, do one of the following: ■ Select any desktop printer in the Print dialog box. ■ Drag a document onto a desktop printer icon. The application corresponding to the document opens, prints the document, and th[...]

  • Page 49

    3 Printing 3-16 Phaser 300X Color Printer Printing fr om a w orkstation Overview Y ou can print from a UNIX or VMS workstation through Ethernet, T oken Ring, parallel, or serial interfaces. W orkstation users can print from any application that generates color PostScript. Note If you are printing ASCII files dir ectly to the printer , you will nee[...]

  • Page 50

    Printing 3 User Manual 3-17 UNIX workstations For UNIX environments, T ektronix of fers the optional PhaserPrint™ software. PhaserPrint softwar e of fers driver-selectable printer options and provides fast, raster file and scr een copy printing to T ektronix color printers. The printer ’s CD-ROM contains a demonstration copy of PhaserPrint sof[...]

  • Page 51

    3 Printing 3-18 Phaser 300X Color Printer VMS workstations T o print from VMS workstations, the optional PhaserSym™ utility , a VMS print symbiont, functions as a driver for selecting printing options, and as a queue manager . PhaserSym software is compatible with DEC workstations running V AX/VMS version 5.0 and later . PhaserSym software commun[...]

  • Page 52

    Printing 3 User Manual 3-19 Printing fr om specific applications For printing from most applications, follow the instr uctions in the Phaser 300X Drivers and Utilities Printing Reference to install drivers and printer software. Refer to the following application notes for details on a few applications with special requir ements. General hints and [...]

  • Page 53

    3 Printing 3-20 Phaser 300X Color Printer Macintosh applications QuarkXPress T o use the printer with QuarkXPress, use the installer application on the printer ’s CD-ROM or diskettes to install the Phaser 300X.PDF printer description file. The file is installed automatically with Easy Install. Refer to the Phaser 300X Drivers and Utilities Prin[...]

  • Page 54

    Printing 3 User Manual 3-21 Selecting print features Print modes The printer has three print-quality modes. In addition to the print-quality modes, you can customize your prints using the T ekColor color corrections and Finepoint Sharpening. Refer to the Phaser 300X Drivers and Utilities Printing Reference for details on selecting the print quality[...]

  • Page 55

    3 Printing 3-22 Phaser 300X Color Printer Color correction The printer provides T ekColor Dynamic Correction, which consists of these color correction modes (V ivid Color , Simulate Display , SWOP , Euroscale, Commercial, SNAP , and Use Printer Settings). Y ou can select these modes in one of these ways: ■ Using a printer driver or a utility fil[...]

  • Page 56

    Printing 3 User Manual 3-23 Using the rear panel switches for color corr ection is only necessary if you are not set up to use the Phaser 300X drivers. If you ar e using T ekColor Dynamic Correction in the Phaser 300X drivers, the settings you choose in the driver override the rear panel switches for prints you make from the driver . For complete i[...]

  • Page 57

    3 Printing 3-24 Phaser 300X Color Printer All about media The printer prints on a variety of paper sizes and grades. The size and grade of paper you select depends on your printing needs and whether you are using the paper tray or manually feeding the paper into the printer . For information on ordering paper , refer to the supplies information she[...]

  • Page 58

    Printing 3 User Manual 3-25 Size The Phaser 300X prints on paper that ranges in size from 100 x 150 mm to 305 x 457 mm (4 x 6 in. to 12 x 18 in.). The following table shows which paper sizes fit into the paper trays. Use manual feed when you want to print on paper that is smaller than A-size or A4-size. T o print the largest image possible on T ab[...]

  • Page 59

    3 Printing 3-26 Phaser 300X Color Printer W eight and thickness The following table presents guidelines you should follow when selecting the grade, weight, and thickness of paper to use with the printer . The paper must have enough thickness or stiffness to feed thr ough the printer pr operly . Manual feed accepts a wider range of grades and weight[...]

  • Page 60

    Printing 3 User Manual 3-27 Grain Grain refers to the position of fibers in the paper . The fibers run the length (long grain) of the paper or the width (short grain). For the best printing results, load the paper in the dir ection of the grain. If you load the paper across the grain, the edges of the paper may wrinkle. Some paper manufacturers i[...]

  • Page 61

    3 Printing 3-28 Phaser 300X Color Printer Margins and ima ge area The image area is the part of the paper wher e the image appears. When the printer places an image on the paper , the image area is a bit smaller than the actual paper size. Y ou may need to adjust the page margins in your application software to match the image ar ea. The printer mu[...]

  • Page 62

    Printing 3 User Manual 3-29 Image area for T abloid Extra The standard printer configuration has 10 Mbytes of memory . W ith 10 Mbytes of memory , the image area for T abloid Extra (305 x 457 mm or 12 x 18 in.) media is 264 x 413 mm or 10.6 x 16.5 in. When you add 4 Mbytes of memory to the printer , the image area for T abloid Extra media increase[...]

  • Page 63

    3 Printing 3-30 Phaser 300X Color Printer Image orientation Orientation refers to how the image appears on the print. Y ou specify the image orientation through your softwar e application or printer driver . The size of paper you use and how you feed it into the printer do not affect the image orientation. 1. Portrait 2. Landscape Note If you are m[...]

  • Page 64

    Printing 3 User Manual 3-31 Media handling ■ Clean the paper tray and the tray’s cover . Dust and dirt in the paper tray can be transferred to the paper , resulting in poor print quality . ■ Handle transparencies by the edges and with both hands to avoid fingerprints and creases, which can r esult in poor print quality . ■ T o avoid having[...]

  • Page 65

    3 Printing 3-32 Phaser 300X Color Printer Using the paper tra ys Use the paper tray for standard-sized paper and for paper grades such as Book, Bond, T ext, and 50-lb. Cover . Refer to the table on page 3-25 for a complete list of paper sizes that the trays accommodate. For the best printing results and the fastest print time, load short grain A- a[...]

  • Page 66

    Printing 3 User Manual 3-33 Loading letterhead Loading three-holed paper Caution When using three-holed paper , make sure that the printed image does not cover the holes in the paper . If the image overlaps the holes, ink gets on the drum, which, if it is not immediately cleaned off, can affect the quality of your prints and cause Internal Jam erro[...]

  • Page 67

    3 Printing 3-34 Phaser 300X Color Printer Using manual f eed Use manual feed for thick paper such as Cover , envelopes, and paper sizes that range from 100 x 150 mm (4 x 6 in.) to 305 x 457 mm (12 x 18 in.). Note All page sizes except A-size (8.5 x 1 1 in.) and A4-size (210 x 297 mm) must be fed into the printer so that the short side of the paper [...]

  • Page 68

    Printing 3 User Manual 3-35 Manual feed e xamples: paper , en velopes Note If you have not selected manual feed in the driver , A-size (8.5 x 1 1 in.) or A4-size (212.5 x 275 mm) paper must be fed into the printer in the same orientation as when it is picked from the paper tray . 1. A-size (8.5 x 1 1 in.) and A4-size (210 x 297 mm). 2. Legal-size ([...]

  • Page 69

    3 Printing 3-36 Phaser 300X Color Printer Making transparencies Follow these guidelines when you make transparencies: 1. Use only T ektronix transparencies. 2. Load transparencies with the white strip (T ek  logo) and blue arrows facing up. 3. When using the paper tray : load the transparencies so the white strip (T ek  logo) and blue arrows [...]

  • Page 70

    Printing 3 User Manual 3-37 Fonts Resident typefaces (P ostScript) 8873-24 Courier Courier Bold Courier Oblique Courier Bold Oblique Helvetica Helvetica Bold  Helvetica Oblique Helvetica Bold Oblique New Century Schoolbook  New Century Schoolbook Bold New Century Schoolbook Italic New Century Schoolbook Bold Italic ITC Bo[...]

  • Page 71

    3 Printing 3-38 Phaser 300X Color Printer Resident typefaces (PCL5) For PCL5 (Printer Command Language) printing (HP Laserjet III emulation), the printer supports Courier , T imes, and Universe typefaces in medium, bold, italic medium, and italic bold. (PCL5 support is optionally available with the Extended Features option, and must be separately e[...]

  • Page 72

    Printing 3 User Manual 3-39 Installing Macintosh screen f onts The Phaser 300X CD-ROM and diskettes include these typeface families: T imes, Helvetica, Courier , Symbol, Helvetica Narrow , Helvetica Condensed, Palatino, ITC A vant Garde Gothic, ITC Bookman, ITC Zapf Chancery , ITC Zapf Dingbats, and New Century Schoolbook. Y ou must install these s[...]

  • Page 73

    3 Printing 3-40 Phaser 300X Color Printer Printer languages: P ostScript, HP-GL, PCL5 The Phaser 300X supports PostScript Level 1 and Level 2 and HP-GL (Hewlett-Packard Graphics Language) printer languages. Additionally , the printer supports monochrome PCL5 (Printer Command Language) as a separately enabled option. PCL5 requir es 22 Mbytes of memo[...]

  • Page 74

    Printing 3 User Manual 3-41 Switching printer langua ges The Phaser 300X printer can be set to automatically sense the language of the print job and process it accor dingly . This Adobe IntelliSelect™ automatic language selection feature allows you to send jobs to the printer in dif fer ent languages. W ith automatic language selection enabled, y[...]

  • Page 75

    3 Printing 3-42 Phaser 300X Color Printer Printing with PCL5 In PCL5 mode (HP LaserJet III emulation), the printer supports Courier , T imes, and Universe typefaces in the following styles and stroke weights: bold medium, italic medium, and bold italic. T o use a PCL5 application, you must customize PCL5 and set up a printer port with the appropria[...]

  • Page 76

    Printing 3 User Manual 3-43 Changing the HP-GL default settings The printer has default values for the HP-GL parameters, such as pen color and pen width. When you turn the printer off and on (or r eset it), the HP-GL values return to their default settings. The printer has the following HP-GL default settings: ■ Scales the image to paper size. ?[...]

  • Page 77

    User Manual 4-1 Chapter 4 Caring for Your Printer Overview This chapter describes the following tasks to care for your printer and keep it in peak operating condition: ■ Adding ink When the front panel displays the message that tells you to add ink, or when the ink-level icon shows half-full or empty . ■ Changing the fuser wiper When you open a[...]

  • Page 78

    4 Caring for Your Printer 4-2 Phaser 300X Color Printer Adding ink W arning The melted ink is hot. The Phaser 300X Color Printer is shipped already loaded with ColorStix ink. Add ink when the front panel displays the message that tells you to add ink, or when the INK LEVEL icon in the fr ont panel indicates a half-full or empty condition. For examp[...]

  • Page 79

    Caring for Your Printer 4 User Manual 4-3 1. Open the ink cover . 2. Drop in a ColorStix ink stick. Each ink stick is uniquely shaped to fit into the correct ink-loading bin. 3. Close the ink cover to enable the ink load lever . 4. When prompted, gently pull down the ink load lever and release it. 8873-15 4 3 1 2[...]

  • Page 80

    4 Caring for Your Printer 4-4 Phaser 300X Color Printer Changing the fuser wiper Replace the fuser wiper ( A ) when you open a new box of black ColorStix ink sticks or after 2,000 prints, whichever comes first. Each box of black ink sticks contains a new fuser wiper . 1. Remove the paper tray . 2. Open the printer ’s top cover . 3. Lift the fuse[...]

  • Page 81

    Caring for Your Printer 4 User Manual 4-5 Emptying the waste bin The waste bin remains locked in place until it needs emptying. Ther e ar e two conditions when you should empty the waste bin: ■ When the front panel displays the following message: Stopped -- Empty waste bin ■ When you prepar e the printer for shipment or move the printer a long [...]

  • Page 82

    4 Caring for Your Printer 4-6 Phaser 300X Color Printer Emptying the waste bin when fr ont panel message displays Note The waste bin is locked during normal operation. Do not pull the drawer out unless the front panel message is displayed. 1. Remove the waste bin by sliding it out. Y ou may have to tug slightly on the waste bin to remove it. 2. Emp[...]

  • Page 83

    Caring for Your Printer 4 User Manual 4-7 Emptying the waste bin bef ore mo ving the printer The printer locks the waste bin in place until it needs emptying. However , you can use the Utilities mode to unlock the waste bin so that you can empty it before the fr ont panel message prompts you to do so. See “Utilities mode menu structur e” on pag[...]

  • Page 84

    4 Caring for Your Printer 4-8 Phaser 300X Color Printer Cleaning the printer Periodically cleaning the printer can help you avoid various paper-feeding, paper-jamming, and image-quality pr oblems. Use the cleaning kit to clean the drum, the wiper , the paper clamp, the paper tension blade, and the paper-pick r ollers inside the printer . Y ou can a[...]

  • Page 85

    Caring for Your Printer 4 User Manual 4-9 Reorder c leaning kit supplies T o reorder the cleaning kit (T ektronix or der number 016-1 144-00): ■ Order by phone toll-fr ee in the United States: 1-800-835-6100 ■ Order by Fax: (503) 682-2980 ■ Order thr ough your local T ektronix dealer . When you reor der the cleaning kit, you r eceive these it[...]

  • Page 86

    4 Caring for Your Printer 4-10 Phaser 300X Color Printer Using isoprop yl alcohol Y ou must supply isopropyl alcohol (available at pharmacies) because shipping regulations pr ohibit supplying alcohol or pr esoaked cleaning materials with the printer . In general, it is best to use the purest isopr opyl alcohol (99%) available to you. Alcohol that i[...]

  • Page 87

    Caring for Your Printer 4 User Manual 4-11 Cleaning the paper -pic k roller s If you have been using coated paper , you may have to clean the paper-pick rollers to avoid paper -pick pr oblems. T o pr event paper-pick pr oblems, clean the paper-pick r ollers every time you r eplace the fuser wiper and open a new box of black ink. Use an alcohol-damp[...]

  • Page 88

    4 Caring for Your Printer 4-12 Phaser 300X Color Printer Cleaning the feed r oller s If you have been using coated paper , you may have to clean the feed rollers to avoid paper jams. Use an alcohol-dampened wipe to clean the top and bottom feed rollers. 1. Open the top cover . 2. Place and hold a wipe against each roller . T urn the top roller to c[...]

  • Page 89

    Caring for Your Printer 4 User Manual 4-13 Cleaning the paper tension blade, paper clamp, and drum If your prints have streaks or spots, clean the paper tension blade, paper clamp, and drum. When you clean the paper tension blade, paper clamp, and drum, the printer must be in Utilities mode. 1. When the printer is on and the Ready message appears i[...]

  • Page 90

    4 Caring for Your Printer 4-14 Phaser 300X Color Printer 4. Open the top cover . When the top cover is open, this message appears in the front panel: Cleaning mode ↑ ↓ Clean drum 5. Press the button inside the printer to open the r ear cover . After you open the rear cover , the following message appears in the front panel: Cleaning mode Clean [...]

  • Page 91

    Caring for Your Printer 4 User Manual 4-15 6. Clean the paper tension blade with the cleaning tool provided: a. Place an alcohol-dampened wipe over the cleaning tool. b. Press the cleaning tool over the edge of the paper tension blade. c. Clean the entire length of the paper tension blade and continue cleaning the blade until you remove the ink. Y [...]

  • Page 92

    4 Caring for Your Printer 4-16 Phaser 300X Color Printer 7. Close the rear cover so that the following message appears in the front panel: Cleaning mode ↑ ↓ Clean drum 8. Hold down the TEST PRINT button to rotate the dr um until the paper clamp appears and opens. 9. Use an alcohol-dampened foam swab to clean the paper clamp. Clean inside and ou[...]

  • Page 93

    Caring for Your Printer 4 User Manual 4-17 10. Clean the drum. a. Hold down the TEST PRINT button to rotate the dr um until the paper clamp closes. b. Use an alcohol-dampened wipe to clean the drum. Pr ess the TEST PRINT or CLEAN PRINT HEAD buttons to r otate the drum. Clean the drum only when it is not moving. Be sur e to clean the entire dr um. I[...]

  • Page 94

    4 Caring for Your Printer 4-18 Phaser 300X Color Printer c. W rap the cleaning tool with an alcohol-dampened wipe. d. Clean the drum using a back-and-forth motion with the cleaning tool. 30849-28 c d[...]

  • Page 95

    Caring for Your Printer 4 User Manual 4-19 11. Close both covers when you finish cleaning the printer . 12. Press the TEST PRINT button until you see this message on the front panel: Utilities Vx.xx Exit Next 13. Press the CLEAN PRINT HEAD button to exit Utilities mode. 14. Make a test print (you might need to make a few test prints to clear any r[...]

  • Page 96

    4 Caring for Your Printer 4-20 Phaser 300X Color Printer Cleaning the head wiper 1. If your prints have missing dots in a vertical row or a missing horizontal line, first press the CLEAN PRINT HEAD button on the front panel to clean the printhead. If that does not clear the problem, clean the head wiper: 2. Make sure that the Ready message appears[...]

  • Page 97

    Caring for Your Printer 4 User Manual 4-21 b. Use an alcohol-dampened foam swab to clean the head wiper . c. Close the top and rear covers. d. Press the CLEAN PRINT HEAD button. 30849-32A b[...]

  • Page 98

    4 Caring for Your Printer 4-22 Phaser 300X Color Printer Cleaning the fuser r ollers If you are using shiny or smooth paper , you may occasionally see spots of ink in the white portion of the printed image, or you may notice that areas of the image are missing. These print defects can indicate that ink is being transferred fr om the printed paper t[...]

  • Page 99

    Caring for Your Printer 4 User Manual 4-23 3. If the problem persists, r eplace the fuser wiper (r efer to “Changing the fuser wiper” on page 4-4 for details). If the problem continues, follow these pr ocedur es, explained in detail on the following pages: ■ Procedure A : Enter Utilities mode and clean the fuser with blank paper . ■ Procedu[...]

  • Page 100

    4 Caring for Your Printer 4-24 Phaser 300X Color Printer Procedure A When you perform this procedur e, the printer must be in Utilities mode. 1. When the printer is on and the Ready message appears in the front panel, pr ess the UTILITIES button. Y ou see this message ( Vx.xx is the firmware version number): Utilities Vx.xx Exit Next 2. Press the [...]

  • Page 101

    Caring for Your Printer 4 User Manual 4-25 Procedure B When you perform this procedur e, the printer must be in Utilities mode. 1. When the printer is on and the Ready message appears in the front panel, pr ess the UTILITIES button. Y ou see this message (where Vx.xx is the firmwar e version number): Utilities Vx.xx Exit Next 2. Press the TEST PRI[...]

  • Page 102

    4 Caring for Your Printer 4-26 Phaser 300X Color Printer 5. Remove the fuser wiper from the printer . 5 30849-30[...]

  • Page 103

    Caring for Your Printer 4 User Manual 4-27 6. Using isopropyl alcohol, dampen one of the felt strips on the fuser cleaning pad. 30849-10[...]

  • Page 104

    4 Caring for Your Printer 4-28 Phaser 300X Color Printer 7. Install the fuser cleaning pad into the printer . Install the pad so that the alcohol-dampened section is down ( A ). 6 30849-31 A[...]

  • Page 105

    Caring for Your Printer 4 User Manual 4-29 8. Install the paper tray . 9. Press the CLEAN PRINT HEAD button. After you press the button, the printer feeds the 10 sheets of paper through the printer so that the fuser cleaning pad cleans the fuser roller . 10. Remove the paper tray . 11. Remove the fuser cleaning pad. 12. Install a new fuser wiper . [...]

  • Page 106

    User Manual 5-1 Chapter 5 Supplies and Accessories T ektr onix supplies: the mark of quality T ektronix supplies are developed and tested as a total system — printer , ink, and media. These system components work together to produce consistent, high-quality color images. Always order T ektronix supplies for your printer to guarantee the best resu[...]

  • Page 107

    5 Supplies and Accessories 5-2 Phaser 300X Color Printer Media trays 436-0222-02 Universal paper tr a y 436-0224-01 A/A4-size paper tra y Media ■ P aper , Bond (Premium) 24-lb . (90 g/m 2 ); 500 sheets/pack 016-1137-00 A-size 8.5 x 11 in. 016-1138-00 A4-size 210 x 297 mm 016-1139-00 B-size (T abloid) 11 x 17 in. 016-1140-00 A3-size 297 x 420 mm 0[...]

  • Page 108

    Supplies and Accessories 5 User Manual 5-3 Upgrade kits The following upgrade kits are available for the Phaser 300X. Manuals 070-8873-01 Phaser 300X Color Printer User Manual (English) 070-8873-11 Phaser 300X Color Printer User Manual (F rench) 070-8873-21 Phaser 300X Color Printer User Manual (Italian) 070-8873-31 Phaser 300X Color Printer User M[...]

  • Page 109

    5 Supplies and Accessories 5-4 Phaser 300X Color Printer Interface cables and Ethernet adapter s The following cables and Ethernet adapters are available thr ough T ektronix or your dealer . Contact your dealer for Ethernet cables, LocalT alk adapters, and LocalT alk cables. Phaser 300X interface cables and adapters T ektronix order n umber Connect[...]

  • Page 110

    User Manual 6-1 Chapter 6 Troubleshooting If y ou need help If you need assistance, contact your local T ektronix dealer or sales repr esentative or any of these listed r esources: T ype of ser vice How to access Details Customer Suppor t Hotline 1-800-835-6100 US & Canada Monda y through F riday 6:00 am to 5:00 pm PST Printer ser vice 1-800-83[...]

  • Page 111

    6 Troubleshooting 6-2 Phaser 300X Color Printer Using the automated fax systems As an alternative to other resour ces, and to pr ovide up-to-date information quickly , T ektronix has set up HAL (Highly Automated Library) and EuroHAL, two interactive, automated fax systems. These automated fax systems provide Macintosh, PC, and workstation users wit[...]

  • Page 112

    Troubleshooting 6 User Manual 6-3 Err or codes and fr ont panel messa ges A numeric code may appear in the front panel message area when the printer detects an error . T ry cycling power on the printer . If that does not solve the problem, then call your dealer or T ektronix for assistance at 1-800-835-6100 . Some messages, such as ST ANDBY , provi[...]

  • Page 113

    6 Troubleshooting 6-4 Phaser 300X Color Printer Jam — P aper long The paper is too long. Remove the jammed paper . Use shor ter paper . Jam — P aper narrow The paper is too narrow . Remo ve the jammed paper . Use wider paper . Jam — P aper shor t The paper is too shor t. Remo ve the jammed paper . Use longer paper . Printing No user action re[...]

  • Page 114

    Troubleshooting 6 User Manual 6-5 Clearing paper jams T o avoid paper jams, load the paper correctly into the paper tray , use T ektronix transparencies, and use paper grades such as Book, Bond, or T ext in the paper tray . Use manual feed for thick papers, short papers, and envelopes. Keep paper and other supplies clean and free fr om dust. Note T[...]

  • Page 115

    6 Troubleshooting 6-6 Phaser 300X Color Printer Remo ving jammed paper Follow these guidelines when you remove jammed paper: ■ Gently pull on the paper . Use both hands, if possible. ■ Do not force the paper; it may tear . If the paper does not come out in one direction, try pulling the paper out fr om the opposite direction. ■ After removing[...]

  • Page 116

    Troubleshooting 6 User Manual 6-7 Remo ving a paper jam fr om the rear of the printer W arning The printhead is hot. Do not touch it. 1. Pull the cable sideways to move the printhead out of the way , if necessary . 2. Pull out the paper . Note When the rear cover is open, the printer starts to cool down. After you remove the paper jam, the printer [...]

  • Page 117

    6 Troubleshooting 6-8 Phaser 300X Color Printer Setting head con ver g ence When you make a print, a vertical line should appear straight. If the vertical line is not straight, you can use the Utilities mode (through the UTILITIES button on the front panel) to adjust the head conver gence, slightly . Y ou can check the head convergence by making a [...]

  • Page 118

    Troubleshooting 6 User Manual 6-9 The following illustration shows four head convergence examples: 1. An example of good head convergence. 2. Head convergence needs adjusting: negative of fset adjustment needed. 3. Head convergence needs adjusting: positive of fset adjustment needed. 4. One pattern looks good, but the other two are misaligned. Call[...]

  • Page 119

    6 Troubleshooting 6-10 Phaser 300X Color Printer T o correct the head convergence: 1. Press the TEST PRINT button to make a test print. 2. Examine the head convergence test patterns on the test print. 3. When the Ready message appears in the front panel, pr ess the UTILITIES button to enter Utilities mode and adjust the head convergence. Y ou see t[...]

  • Page 120

    Troubleshooting 6 User Manual 6-11 If the head convergence test pattern r esembles the following example, select a number that is lower than the current setting to move the center line to the left. For example, if the current setting is +0 , select –1 . (Factory default is 0 .) If the proper head conver gence cannot be achieved by using the –4 [...]

  • Page 121

    6 Troubleshooting 6-12 Phaser 300X Color Printer General c leaning guide Most common problems can be avoided or solved by cleaning the printer regularly . Prob lem type Description Solution P aper-f eed problems F requent paper jams or paper-pick prob lems Clean the paper-pick rollers Clean the f eed rollers Image quality problems Prints hav e stre[...]

  • Page 122

    Troubleshooting 6 User Manual 6-13 Pr oblems, solutions, hints Refer to the following lists when you encounter problems with the printer . The paragraphs are divided into these categories: ■ Print quality problems ■ Network problems ■ Operation hints ■ Printer standby modes ■ Printing and installation Print quality pr oblems Missing lines[...]

  • Page 123

    6 Troubleshooting 6-14 Phaser 300X Color Printer Note The CLEAN PRINT HEAD button performs two cleaning operations: wipe or purge. During a wipe operation, the printhead passes a wiper that removes paper fibers fr om the face of the printhead. During a purge operation, the printhead expels ink to flush air out of the ink-jet nozzles of the printh[...]

  • Page 124

    Troubleshooting 6 User Manual 6-15 5. If cleaning the wiper does not correct the printing pr oblem, and if your altitude is 4500 feet (1500 meters) or more above sea level , change the Head Drive mode: a. W ith the printer on and the Ready message displayed in the front panel, pr ess the UTILITIES button to access the Utilities mode. b. Press the T[...]

  • Page 125

    6 Troubleshooting 6-16 Phaser 300X Color Printer Large spots or blobs of ink appear on the print. Spots that appear only on the back of the paper indicate a dirty drum. Spots on the image side or fr ont of the paper indicate that the fuser wiper needs to be replaced. Refer to “Changing the fuser wiper” on page 4-4 for details on replacing the f[...]

  • Page 126

    Troubleshooting 6 User Manual 6-17 Frequent stray ink marks or gaps of ink appear on the prints . Select a differ ent type of paper . Refer to “All about media” on page 3-24 for details on what type of paper works best with the printer . Stray ink marks or missing areas of the ima ge . T ry using a different type paper and change the fuser wipe[...]

  • Page 127

    6 Troubleshooting 6-18 Phaser 300X Color Printer A dark and heavy coat of ink appear s that starts at either side of the page and runs towar d the middle. Clean the printhead and use a differ ent type of paper . Refer to “Print quality problems” on page 6-13 for details on how the CLEAN PRINT HEAD button works. In vertical rows of dots, one row[...]

  • Page 128

    Troubleshooting 6 User Manual 6-19 A vertical line appears to zigzag. If a vertical line does not appear straight, you may need to adjust the head convergence. Refer to “Setting head convergence” on page 6-8 for details. Missing ink. Clean the paper tension blade. Refer to “Cleaning the paper tension blade, paper clamp, and drum” on page 4-[...]

  • Page 129

    6 Troubleshooting 6-20 Phaser 300X Color Printer Netw ork pr oblems The printer doesn’t appear in the Chooser . The printer is turned on with the cables correctly attached. Check the termination (r efer to the documentation for your Ethernet adapter or LocalT alk connector for information on termination). Select the correct zone in the Chooser be[...]

  • Page 130

    Troubleshooting 6 User Manual 6-21 Operation hints The paper skews as it passes thr ough the paper path. Make sure that the paper is not excessively curled. Y ou may have to clean the paper clamp. Refer to “Cleaning the paper tension blade, paper clamp, and drum” on page 4-13 for details. Frequent paper jams occur when y ou are using the paper [...]

  • Page 131

    6 Troubleshooting 6-22 Phaser 300X Color Printer Delay ed printout. See “Printer standby modes” on page 6-23. T urn off the star tup page . Refer to the Phaser 300X Drivers and Utilities Printing Reference . Leave the printer on. The printer has an automatic standby mode that keeps the printer ready to use and r educes ener gy consumption. When[...]

  • Page 132

    Troubleshooting 6 User Manual 6-23 Printer standb y modes Idle for 2 hour s. When the printer is idle for more than 2 hours, it goes into a standby mode that keeps the printer ready to use and r educes ener gy consumption. The printer exits standby mode when you send a file to the printer , press one of the front panel buttons, or open the r ear c[...]

  • Page 133

    6 Troubleshooting 6-24 Phaser 300X Color Printer Printing and installation The image does not finish printing (the printer times out). ■ For PC users If you are using the serial or parallel port fr om a PC, use the MODE command to set the PC’s communication parameters. For example: MODE LPT1:,,P > NUL MODE COM1:9600,N,8,1,P ■ For Windows [...]

  • Page 134

    Troubleshooting 6 User Manual 6-25 The image prints in blac k-and-white instead of color . ■ If you have a Macintosh, use the Phaser 300X driver or the Apple LaserW riter printer driver (version 6.0 or higher) that supports color PostScript. Select Color/Grayscale in the print dialog box. Refer to “Printing from a Macintosh” on page 3-1 1 for[...]

  • Page 135

    6 Troubleshooting 6-26 Phaser 300X Color Printer The file does not print and a virtual memor y (VM) error messa ge appears on the Macintosh screen. Y ou may need to expand printer memory . Refer to Appendix B “Expanding Y our Printing System” for more information. The file does not print or it prints garbage data. Make sure that you have sele[...]

  • Page 136

    Troubleshooting 6 User Manual 6-27 Color corrections. Refer to the Phaser 300X Drivers and Utilities Printing Reference for details on how to select color corr ections. Files sent to the printer during power -up do not print. Before printing a file, wait until the printer ’s front panel displays READY . Some applications, drivers, and spoolers r[...]

  • Page 137

    6 Troubleshooting 6-28 Phaser 300X Color Printer The startup page prints although you disabled it. The printer ’s power-up self-test can detect problems that do not necessarily make the printer completely inoperable. Examples of these non-fatal errors include faulty printer ports and some memory failures. If the printer detects a non-fatal error [...]

  • Page 138

    User Manual 7-1 Chapter 7 Front and Rear Panels The front and r ear panels on the Phaser 300X printer pr ovide you with information about the printer ’s operation, as well as the ability to control the printing environment. Refer to “Err or codes and fr ont panel messages” on page 6-3 for a complete description of the front panel messages.[...]

  • Page 139

    7 Front and Rear Panels 7-2 Phaser 300X Color Printer Fr ont panel 1. INK LEVEL: Three icons that show how much ink is in the printer . Refer to the illustration of the front panel on the next page: the front panel displays one icon for each of the printer ’s four ink wells. The three icons have the following meaning: a. Empty b. Half-full c. Ful[...]

  • Page 140

    Front and Rear Panels 7 User Manual 7-3 6. ERROR: An indicator that lights up when the printer detects an error condition such as a paper jam. 7. PO WER: An indicator that lights up when the printer is on and blinks when the printer processes data. 8. INK CO VER: Open the ink cover to load the ColorStix ink. For details on how to load ink, see “A[...]

  • Page 141

    7 Front and Rear Panels 7-4 Phaser 300X Color Printer Utilities mode menu structure Use the Utilities mode to select a language for the front panel, to see how many prints the printer has made, to clean the printer , to clean the fuser , to adjust head convergence, or to empty the waste bin. T o access the Utilities mode, press the UTILITIES button[...]

  • Page 142

    Front and Rear Panels 7 User Manual 7-5 Rear panel Rear panel switc hes Note Changes to rear panel Switches 5 , 6 , and 7 do not take effect until you reset the printer or turn it off and back on again. Changes to Switches 8 and 9 take effect immediately . Rear panel switches Switch Function Settings 1 Reset/run Up : The pr inter resets and does no[...]

  • Page 143

    7 Front and Rear Panels 7-6 Phaser 300X Color Printer Rear -panel LED indicator The Phaser 300X has a single rear -panel LED that blinks to indicate that the printer ’s controller is operational. If the LED is not blinking after power-up and printing the first page call Customer Support ( 1-800-835-6100 in the United States), or your local T ekt[...]

  • Page 144

    User Manual A-1 Appendix A Technical Notes Star tup and configuration pages T urning off the star tup page Y ou can disable the startup page by sending a PostScript language utility file (found on the printer ’s utilities diskette) to the printer . For details on how to turn off the startup page, r efer to the Phaser 300X Drivers and Utilities [...]

  • Page 145

    A Technical Notes A-2 Phaser 300X Color Printer Generating a configuration page The Phaser 300X can generate a configuration page that contains information that is useful in Ethernet installation and troubleshooting network pr oblems. There ar e two ways to generate the configuration page: ■ Use the printer ’ s rear panel switches. 1. Set Sw[...]

  • Page 146

    Technical Notes A User Manual A-3 Print count The startup page lists the number of pages printed under General Information. Y ou can also use the Utilities mode to check how many prints the printer has made. Refer to “Utilities mode menu structur e” on page -4 for more information on the Utilities mode. 1. When the printer is on and the Ready m[...]

  • Page 147

    A Technical Notes A-4 Phaser 300X Color Printer Printer por ts LocalT alk and Ethernet por ts The LocalT alk and Ethernet ports implement a Printer Access Pr otocol (P AP) server that accepts only one connection at a time. The port’s device type is LaserW riter . The printer implements AppleT alk, Phase 2 for the EtherT alk port. If you order ed [...]

  • Page 148

    Technical Notes A User Manual A-5 P arallel port The printer has a standard unidir ectional, byte-wide parallel, synchr onous port. When you use the parallel port, be sure to type this command at the PC (if LPT1 is not available, use LPT2): MODE LPT1:,,P The table shows the parallel port’s connected pins. Other pins are not connected. Signal name[...]

  • Page 149

    A Technical Notes A-6 Phaser 300X Color Printer Serial por t The printer ’s serial port provides an RS-232 interface connection to PCs and other hosts. The printer ’s serial port has these built-in default settings. ■ V ariable (factory default, Switch 7 , down ) ■ Baud rate — 9600 ■ Flagging — Software (XON/XOFF) ■ Parity — None [...]

  • Page 150

    Technical Notes A User Manual A-7 Some PCs and Unix hosts do not support Space parity . Usually they accept parity values of odd , even , or none . Therefor e the closest setting is 1200 baud, 1 stop bit, 8 data bits and no parity , which has the following associated MODE statement: MODE COM1: 1200, N, 8, 1, P Space parity forces the parity bit to [...]

  • Page 151

    A Technical Notes A-8 Phaser 300X Color Printer Serial port signals The following table shows the printer ’s serial port pinout. Serial port signal descriptions Signal name Pin # Printer I/O Description DCD 1 In Data carrier detect RxData 2 In Receiv ed data TxData 3 Out T ransmitted data DTR 4 Out Data ter minal ready Gnd 5 — Signal ground DSR[...]

  • Page 152

    Technical Notes A User Manual A-9 Specifications T emperature Operating: 10 ° C to 32 ° C (50 ° F to 89.6 ° F) Nonoperating: –30 ° C to +60 ° C (–22 ° F to 140 ° F) Storage : –30 ° C to +60 ° C (–22 ° F to 140 ° F) Humidity Operating: 20% to 80% Relative Humidity , noncondensing Nonoperating: 10% to 95% Relative Humidity , nonc[...]

  • Page 153

    A Technical Notes A-10 Phaser 300X Color Printer Safety and emissions ■ Listed: UL 1950 Information T echnology Equipment. ■ CSA certified: CSA Standard C22.2 No. 950–M 89, Safety of Information T echnology Equipment, Including Electrical Business Equipment. ■ TÜV licensed: IEC 950 and EN60950. ■ Class B compliant computing device pursu[...]

  • Page 154

    User Manual B-1 Appendix B Expanding Your Printing System Customizing y our printer T ektronix offers upgrade and accessory kits to expand your printer ’s capabilities. T o order upgrade kits, refer to the supplies information sheet that was shipped with the printer and contact your local dealer or T ektronix office. In the United States, call T[...]

  • Page 155

    B Expanding Your Printing System B-2 Phaser 550 Color Printer Upgrades kits Z300X/B Extended Features option. 4690F4M: 4-Mbyte SIMM for adding memory . For more information about adding memory , see “Advantages of adding memory” on page B-3. 4680FP1: Ethernet port upgrade kit; a SIMM that adds Ethernet hardwar e with EtherT alk and Novell proto[...]

  • Page 156

    Expanding Your Printing System B User Manual B-3 Adv anta ges of adding memory The printer has 10 Mbytes of standard memory . Y ou can upgrade the printer memory to 22 Mbytes by purchasing memory in 4-Mbyte SIMMs. In general, more memory means impr oved imaging performance, improved network performance, high-r esolution printing, and PCL5 emulation[...]

  • Page 157

    B Expanding Your Printing System B-4 Phaser 550 Color Printer PhaserPrint For printing in Unix environments, T ektronix of fers PhaserPrint™. PhaserPrint provides fast raster file and scr een copy printing to T ektronix color printers. PhaserPrint also provides a graphical user interface for push-button control of T ektronix printer featur es. P[...]

  • Page 158

    Expanding Your Printing System B User Manual B-5 Adding a har d disk for f ont stora ge Y ou can connect one or more Small Computer System Interface (SCSI) external hard disks to the printer for additional font storage. When you download a font to an external disk, the font remains ther e until you r emove it. In general, any disk that works with a[...]

  • Page 159

    B Expanding Your Printing System B-6 Phaser 550 Color Printer SCSI ID number The printer ’s SCSI number is 7 . V alid ID numbers for the external disk are 0 thr ough 6. T ermination The printer has an internal terminator . Start-up file Y ou may load a start-up file called Sys/Start onto your external disk. When you turn on the printer , it exe[...]

  • Page 160

    Expanding Your Printing System B User Manual B-7 Connecting one disk T urn off the computer , printer , and external disk before you connect or disconnect a SCSI cable. 1. Printer with a built-in SCSI terminator 2. SCSI port 3. External disk SCSI port 4. T erminator (not required if the disk has a built-in terminator). 8344-04B Reset Extended ?[...]

  • Page 161

    B Expanding Your Printing System B-8 Phaser 550 Color Printer Connecting m ultiple disks T urn off the computer , printer , and external disk before you connect or disconnect a SCSI cable. 1. Printer with a built-in SCSI terminator 2. SCSI port 3. External disks 4. T erminator (not required if the end disk has a built-in terminator; the middle disk[...]

  • Page 162

    User Manual C-1 Appendix C Moving Your Printer After turning the printer off, T ektronix r ecommends that you let the printer cool down for a minimum of 20 minutes before moving it. This pr ovides sufficient time so that the ink inside the printer has time to solidify . Caution Failure to allow enough cooling time for the ink to solidify can resul[...]

  • Page 163

    C Moving Your Printer C-2 Phaser 300X Color Printer Reinstalling the shipping bloc k W arning The printhead remains hot for a while after you turn the printer off. T o avoid injury , wait at least 20 minutes after turning the printer off before you do the following pr ocedure. Refer to the drawing on the opposite page while following these steps. 1[...]

  • Page 164

    Moving Your Printer C User Manual C-3 4. Press the tab ( A ) up, then push the printhead past the post ( B ). 5. Install the shipping block as shown. 6. Secure the r ed label to the shipping block with masking tape. 7. Close the cover . 4B 4A 5 7 6 30987-2[...]

  • Page 165

    C Moving Your Printer C-4 Phaser 300X Color Printer Changing line v oltage If you move the printer to a country that uses a line voltage differ ent fr om the printer ’s factory setting, you can change the line voltage to the appropriate setting by using the line voltage selector switch. W arning Unplug the printer before changing the line voltage[...]

  • Page 166

    User Manual D-1 Appendix D Regulatory Information Dec laration of conf ormity T ektronix, Inc. Color Printing and Imaging Division P .O. Box 1000 W ilsonville, Oregon 97070-1000 U.S.A. declares, under our sole r esponsibility , that the product Phaser 300X to which this declaration relates, is in conformity with the following standard(s) or other n[...]

  • Page 167

    D Regulatory Information D-2 Phaser 300X Color Printer Canadian EMC (Electr omagnetic Compatibility) regulatory standards ■ This digital apparatus does not exceed the Class B for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. ■ Le présent appareil numéri[...]

  • Page 168

    Regulatory Information D User Manual D-3 Material Safety Data Sheets Proper management of envir onmental resour ces protects the well-being of our employees, customers, shareholders, and the communities we ar e a part of worldwide. T ektronix establishes and maintains sound envir onmental management practices to accomplish this goal and to assure c[...]

  • Page 169

    D Regulatory Information D-4 Phaser 300X Color Printer Section IV — Physical data Appearance and odor: W axy solid, no odor . Black, blue (cyan), r ed (magenta), or yellow . Boiling point: Not applicable. V apor pressure: Negligible. Specific gravity: Approximately 0.93. Section V — Fire and explosion data Flash point: Approximately 240 ° C ([...]

  • Page 170

    User Manual Index-1 Index A accessories, ordering 5-1 , B-1 adding ink 4-2 adding memory B-3 Adobe IntelliSelect 3-40 , 3-41 Adobe Photoshop 3-20 Adobe PostScript driver 3-8 alcohol, pre-soaked cloth 4-10 AppleT alk zones A-4 ASCII files, printing 3-16 automated information systems 3-18 , 3-19 , 6-1 , 6-2 automatic language selection 3-40 , 3-41 B[...]

  • Page 171

    Index-2 Phaser 300X Color Printer drivers using Macintosh 3-14 W indows 3.1 3-8 W indows 95 3-4 , 3-6 , 3-8 E EasyCopy/X, workstation software 3-18 empty the waste bin 4-5 Enhanced print-quality mode 3-21 envelopes 3-35 error codes 6-3 ERROR indicator 7-3 Ethernet 2-10 connecting 2-10 problems 6-20 EuroHAL, automated fax system 6-1 , 6-2 Euroscale [...]

  • Page 172

    User Manual Index-3 installation 2-17 at a glance 2-1 connecting the printer 2-7 setting up DOS computer ports 2-19 setting up the printer 2-6 installing printer software 3-8 screen fonts 3-39 IntelliSelect 3-41 Internet access 6-1 inventory 2-2 isopropyl alcohol 4-10 J jams, clearing 6-5 L landscape orientation 3-30 languages, front panel 2-15 lar[...]

  • Page 173

    Index-4 Phaser 300X Color Printer O on/off switch 2-14 online services 6-1 options Extended Features 1-1 , B-1 PCL5 3-38 ordering cables 5-4 ordering supplies 1-4 , 5-1 cleaning 5-1 orientation landscape 3-30 paper 3-30 portrait 3-30 output tray installing 2-5 P Page Setup dialog box 3-14 P ANTONE Colors 3-19 paper 3-24 dimensions 3-25 grade and ?[...]

  • Page 174

    User Manual Index-5 printer drivers using Macintosh 3-14 W indows 3.1 3-8 W indows 95 3-4 , 3-6 , 3-8 printer languages 3-41 HP-GL 3-40 PCL5 3-40 PostScript 3-40 switching 3-41 printer name A-4 printer ports 2-7 parallel A-5 printer service 6-1 printer software, installing 3-8 printer standby modes 6-23 printer status display 7-2 printer , paper ja[...]

  • Page 175

    Index-6 Phaser 300X Color Printer solid ink 1-1 Standard print-quality mode 3-21 startup page 6-28 disable 2-14 supplies, ordering 1-4 , 5-1 switches baud rate 2-12 color correction 3-22 media 2-6 SWOP Press color correction 3-14 Sys/Start file B-6 T T ekColor Dynamic Correction 1-3 , 3-22 T ektronix Bulletin Board Service (BBS) 6-1 T ektronix Bul[...]