Taser IT-INST-TC-001 manual

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- informations concerning technical data of Taser IT-INST-TC-001
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- safety signs and mark certificates which confirm compatibility with appropriate standards

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Table of contents for the manual

  • Page 1

    TASER CAM User Manual IT-INST-TC-001 Rev: C August 28, 2006 Page: 1 of 37 ©2006 TASER International, Inc. All rights reserved.[...]

  • Page 2

    TASER CAM User Manual IT-INST-TC-001 Rev: C August 28, 2006 Page: 2 of 37 ©2006 TASER International, Inc. All rights reserved. TABLE OF CONTENTS WARNINGS ....................................................................................................................... .. 3 CAUTIONS .............................................................[...]

  • Page 3

    TASER CAM User Manual IT-INST-TC-001 Rev: C August 28, 2006 Page: 3 of 37 ©2006 TASER International, Inc. All rights reserved. Note: The following warnings and cautions ar e in addition to the TASER® X26 device warnings and cautions. WARNINGS Never point the X26 at the eyes or face. Always make certain that the safety is in the down (SAFE) positi[...]

  • Page 4

    TASER CAM User Manual IT-INST-TC-001 Rev: C August 28, 2006 Page: 4 of 37 ©2006 TASER International, Inc. All rights reserved. Avoid dropping the TASER CAM. Only recharge the TASER CAM using the approved cable(s) and charger. Do not plug the TASER CAM cable into a PC or wall charger if there is physical damage to the cable. Do not unplug the USB d[...]

  • Page 5

    TASER CAM User Manual IT-INST-TC-001 Rev: C August 28, 2006 Page: 5 of 37 ©2006 TASER International, Inc. All rights reserved. position. Note: There is an approximately 1.5-se cond delay between the safety being placed in the up (ARMED) posit ion and when the TASER CAM begins to record. • The TASER CAM contains the video and audio records; the X[...]

  • Page 6

    TASER CAM User Manual IT-INST-TC-001 Rev: C August 28, 2006 Page: 6 of 37 ©2006 TASER International, Inc. All rights reserved. 5. After unplugging the cable from the TASER CAM, remember to replace the dataport plug on the TASER CAM to prevent dam age from any debris or moisture. Charging the TASER CAM Using the PC USB Download Cable Note: Before c[...]

  • Page 7

    TASER CAM User Manual IT-INST-TC-001 Rev: C August 28, 2006 Page: 7 of 37 ©2006 TASER International, Inc. All rights reserved. OPERATING THE TASER CAM When the TASER CAM is inserted into a X26 and disconnected from an external charging source (PC or wall power), it provides pow er to the weapon and to the sensitive camera and microphone used by th[...]

  • Page 8

    TASER CAM User Manual IT-INST-TC-001 Rev: C August 28, 2006 Page: 8 of 37 ©2006 TASER International, Inc. All rights reserved. Note: Remember that the X26 is being powered by t he TASER CAM, and as with any X26, it must not be without power for an extended period of time (4 or more hours) in order to maintain the integrity of the software and clo [...]

  • Page 9

    TASER CAM User Manual IT-INST-TC-001 Rev: C August 28, 2006 Page: 9 of 37 ©2006 TASER International, Inc. All rights reserved. Figure 1 4. Click Next to begin the installation. 5. Designate the folder where the software will be installed. The wizard will designate a default location (recommended) or you may c hoose a different location (Figure 2).[...]

  • Page 10

    TASER CAM User Manual IT-INST-TC-001 Rev: C August 28, 2006 Page: 10 of 37 ©2006 TASER International, Inc. All rights reserved. Figure 2 6. Click Next to continue.[...]

  • Page 11

    TASER CAM User Manual IT-INST-TC-001 Rev: C August 28, 2006 Page: 11 of 37 ©2006 TASER International, Inc. All rights reserved. 7. The system displays the C onfirm Installation screen. Click Next to continue (Figure 3). Figure 3[...]

  • Page 12

    TASER CAM User Manual IT-INST-TC-001 Rev: C August 28, 2006 Page: 12 of 37 ©2006 TASER International, Inc. All rights reserved. 8. The installation stat us displays (Figure 4). Figure 4[...]

  • Page 13

    TASER CAM User Manual IT-INST-TC-001 Rev: C August 28, 2006 Page: 13 of 37 ©2006 TASER International, Inc. All rights reserved. 9. The installation is complete. Click Close to exit (Figure 5). Figure 5 TASER CAM DRIVER INSTALLATION After installing the software, you need to install the TASER CAM USB driver. Note: Repeat this process for each USB p[...]

  • Page 14

    TASER CAM User Manual IT-INST-TC-001 Rev: C August 28, 2006 Page: 14 of 37 ©2006 TASER International, Inc. All rights reserved. Figure 6 4. Click Next to continue.[...]

  • Page 15

    TASER CAM User Manual IT-INST-TC-001 Rev: C August 28, 2006 Page: 15 of 37 ©2006 TASER International, Inc. All rights reserved. 5. The Found New Hardware Wizard asks w here you would like to search for the TASER CAM USB driver. Select Install from a list or specific location (Advanced) (Figure 7). Figure 7 6. Click Next to continue.[...]

  • Page 16

    TASER CAM User Manual IT-INST-TC-001 Rev: C August 28, 2006 Page: 16 of 37 ©2006 TASER International, Inc. All rights reserved. 7. Select Search for the best driver in these locations and select Include this location in the search (Figure 8). The location should be c:Program FilesTASER InternationalTASER CAM V1drivers. You may browse to this l[...]

  • Page 17

    TASER CAM User Manual IT-INST-TC-001 Rev: C August 28, 2006 Page: 17 of 37 ©2006 TASER International, Inc. All rights reserved. 9. If you are running Windows XP or some versions of Windows 2000, you might see the following Hardware Installation screen (F igure 9) during the install process. Click Continue Anyway to continue the installation. Figur[...]

  • Page 18

    TASER CAM User Manual IT-INST-TC-001 Rev: C August 28, 2006 Page: 18 of 37 ©2006 TASER International, Inc. All rights reserved. 10. You should now see the following screen (Figure 10) i ndicating your hardware is installed and ready to be used. Click Finish and follow the TASER CAM Downloading instructions below to continue the TASER CAM download.[...]

  • Page 19

    TASER CAM User Manual IT-INST-TC-001 Rev: C August 28, 2006 Page: 19 of 37 ©2006 TASER International, Inc. All rights reserved. Figure 11 3. Click the Download TASER CAM link.[...]

  • Page 20

    TASER CAM User Manual IT-INST-TC-001 Rev: C August 28, 2006 Page: 20 of 37 ©2006 TASER International, Inc. All rights reserved. 4. The TASER CAM Download Wizard will gu ide the process (Figure 12). Click Next to continue. Figure 12[...]

  • Page 21

    TASER CAM User Manual IT-INST-TC-001 Rev: C August 28, 2006 Page: 21 of 37 ©2006 TASER International, Inc. All rights reserved. 5. Select which incidents/video files to download from the TASE R CAM (Figure 13). Note: “Incident” refers to TASER CAM activa tion; when the safety is moved to the up (ARMED) position. The TASER CAM begi ns a set of [...]

  • Page 22

    TASER CAM User Manual IT-INST-TC-001 Rev: C August 28, 2006 Page: 22 of 37 ©2006 TASER International, Inc. All rights reserved. 6. The progress of t he download is indicated by the bl ue status bar and the incidents remaining to be downloaded are listed below it (Figure 14). Figure 14[...]

  • Page 23

    TASER CAM User Manual IT-INST-TC-001 Rev: C August 28, 2006 Page: 23 of 37 ©2006 TASER International, Inc. All rights reserved. 7. When the downloading is complete, click Next to continue (Figure 15). Figure 15[...]

  • Page 24

    TASER CAM User Manual IT-INST-TC-001 Rev: C August 28, 2006 Page: 24 of 37 ©2006 TASER International, Inc. All rights reserved. 8. If a weapon is connected the software will ve rify that the time on the X26 is correctly set. If it is not correct you will be prompt ed to change the time (Figure 16). Verify your PC time is correct and click Update W[...]

  • Page 25

    TASER CAM User Manual IT-INST-TC-001 Rev: C August 28, 2006 Page: 25 of 37 ©2006 TASER International, Inc. All rights reserved. Figure 17[...]

  • Page 26

    TASER CAM User Manual IT-INST-TC-001 Rev: C August 28, 2006 Page: 26 of 37 ©2006 TASER International, Inc. All rights reserved. 9. If a weapon is connected, the firing records will also be downloaded (Figure 18). Figure 18[...]

  • Page 27

    TASER CAM User Manual IT-INST-TC-001 Rev: C August 28, 2006 Page: 27 of 37 ©2006 TASER International, Inc. All rights reserved. 10. After the incidents and firing records have been downloaded, you can view the data library (lists all the video and firing reco rds that have been dow nloaded to the PC) or download another TASER CAM and/or X26 (Figur[...]

  • Page 28

    TASER CAM User Manual IT-INST-TC-001 Rev: C August 28, 2006 Page: 28 of 37 ©2006 TASER International, Inc. All rights reserved. 13. If View Data Library was selected, a list of downloaded weapons will be listed (Figure 20). Figure 20 a. To view an incident or firing record, se lect a serial number from the list and click View Records.[...]

  • Page 29

    TASER CAM User Manual IT-INST-TC-001 Rev: C August 28, 2006 Page: 29 of 37 ©2006 TASER International, Inc. All rights reserved. 14. The selected weapon’s firing records and downloaded incidents will be d ispla yed (Figure 21). Figure 21 15. To view an incident, select the file (s) from the Video Data list and click View Selected Videos .[...]

  • Page 30

    TASER CAM User Manual IT-INST-TC-001 Rev: C August 28, 2006 Page: 30 of 37 ©2006 TASER International, Inc. All rights reserved. 16. The selected videos will be added to a Wi ndows Media Player play list and they can be viewed from there (Figure 22). Figure 22[...]

  • Page 31

    TASER CAM User Manual IT-INST-TC-001 Rev: C August 28, 2006 Page: 31 of 37 ©2006 TASER International, Inc. All rights reserved. 17. To save selected video to an alternate location, click the Export Selected Videos link. 18. You will be prompted for a location to save the selected incidents. Select a location and click OK (Figure 23). Figure 23[...]

  • Page 32

    TASER CAM User Manual IT-INST-TC-001 Rev: C August 28, 2006 Page: 32 of 37 ©2006 TASER International, Inc. All rights reserved. 19. To generate a report of the firi ng records for the X26, click the Generate Report link. You will be prompted for a location to save the firing report (Figure 24). Note: The TASER CAM program generates PDF files by it[...]

  • Page 33

    TASER CAM User Manual IT-INST-TC-001 Rev: C August 28, 2006 Page: 33 of 37 ©2006 TASER International, Inc. All rights reserved. 20. You may submit video and audio records to TASER International by clicking the Send To TASER link. The TASER CAM software will automatically connect to TASER.com and submit your selected video s. The system will displa[...]

  • Page 34

    TASER CAM User Manual IT-INST-TC-001 Rev: C August 28, 2006 Page: 34 of 37 ©2006 TASER International, Inc. All rights reserved. 4. The TASER CAM Download Wizard will app ear and guide the process. 5. Follow the instruct ions on the screens. USE AND CARE Storage • Do not store the TASER CAM in extreme cold or heat. • Do not store the TASER CAM [...]

  • Page 35

    TASER CAM User Manual IT-INST-TC-001 Rev: C August 28, 2006 Page: 35 of 37 ©2006 TASER International, Inc. All rights reserved. TROUBLESHOOTING THE TASER CAM Symptom Cause Possible Solution The TASER CAM will not charge fully or at all, but the charge indicator light is flashing. The battery is defective or there have been too many charge cycles. [...]

  • Page 36

    TASER CAM User Manual IT-INST-TC-001 Rev: C August 28, 2006 Page: 36 of 37 ©2006 TASER International, Inc. All rights reserved. Symptom Cause Possible Solution The TASER CAM is not making good contact with the X26 because it is not fully inserted. Fully insert the TASER CAM into the X26. The battery percentage is reading “EE”. The TASER CAM is[...]

  • Page 37

    TASER CAM User Manual IT-INST-TC-001 Rev: C August 28, 2006 Page: 37 of 37 ©2006 TASER International, Inc. All rights reserved. Symptom Cause Possible Solution There is debris on the TASER CAM lens. Clean the lens using a soft cloth. The lens of the TASER CAM is scratched/damaged. The video recording is unclear or distorted. The TASER CAM is unfoc[...]