Targus e340 manual

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Table of contents for the manual

  • Page 1

    NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP with 5220 IP Phone emulation Setup and Administr a tion Part Number: 72-1084-02 Issue D[...]

  • Page 2

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation NOTICE SpectraLink Corporation has prepared this document for use by SpectraLink personnel and clients. The drawings and specifications contained herein are the property of SpectraLi nk and shall be[...]

  • Page 3

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Table of Contents 1. ABOUT THIS DOCUMENT 4 1.1 Contacting SpectraLink 4 1.2 Icons and Conventions 4 2. NETLINK E340/I640 WIRELESS TELEPHONE OVERVIEW 5 2.1 Quick Start Guide 6 2.2 System Diagram 7 2.[...]

  • Page 4

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 1. About This Document This document explains how to configure and maintain the SpectraLink e340/i640 Wireless Telephone within the Mitel Networks 3300 and SX-200 Integrated Communications Platform [...]

  • Page 5

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 2. NetLink e340/i640 Wireless T elephone Overview The NetLink e340/i640 Wireless Telephone is a mobile handset for workplace IP telephone systems. NetLink Wireless Telephones operate over an 802.11b[...]

  • Page 6

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 2.1 Quick Start Guide 1. A wireless LAN must be properly configured and operational through the use of 802.11b wireless access points (APs) listed on the NetLink Wireless Telephone Access Point Comp[...]

  • Page 7

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 2.2 System Diagram The following diagram shows the NetLink components residing on a network with the Mitel Networks IP telephony system, access points (APs), and wireless LAN Ethernet Switched Hub: [...]

  • Page 8

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 2.3 System Components • NetLink e340 Wireless Telephone – The NetLink e340 Wireless Telephone is a lightweight, durable handset specifically de signed for mobile workplace use within a facility [...]

  • Page 9

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Access points must utilize SpectraLink Voice Pr iority (SVP). Contact SpectraLink, or a certified SpectraLink distributor, for information about APs that support SVP. • Ethernet Switch – interco[...]

  • Page 10

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 3. The NetLink e340/i640 Wireless T elephone NetLink e340 Wireless Telephone NetLink i640 Wireless Telephone 3.1 Specifications Radio frequency 2.4000 – 2.4835 GHz Transmission type Direct Sequenc[...]

  • Page 11

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 3.2 The Display Alphanumeric Display information provided by the supported Mitel Networks VoIP solution when the Wireless Telephone is off-hook will be passed directly to the Wireless Telephone disp[...]

  • Page 12

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 3.3 Startup Sequence The Wireless Telephone goes through an initialization sequence at startup that follows the following pattern: Icon The icon(s) show n in bold turns off w hen: 12345678 9 The Wir[...]

  • Page 13

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 3.4 Wireless Telephone Modes Standby (on-hook) In the standby mode the Wireless Telephone is waiting for an incom ing call or for the user to place an outgoing call. The extension number is shown on[...]

  • Page 14

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 3.5 Wireless Telephone Displays Status display Displays information from the PBX in one line of text and displays available softkeys on the second line. Muted is displayed when local muting is activ[...]

  • Page 15

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 4. NetLink e340/i640 Wireless T elephone Configuration The NetLink e340/i640 Wireless Telephones should be provisioned in the supported Mitel Networks VoIP solution in the same manner as the Mitel N[...]

  • Page 16

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Alphanumeric String Entry 1. Press the first digit/letter. The digit displays. Press the key again to scroll through the letters associated with that key. Example: if you press 2 repeatedly, you wil[...]

  • Page 17

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation The following table lists the Admin Menu items. Detailed descriptions of each item appear below the table. Admin Menu Items 2 nd Level 3 rd Level 4 th Level IP Address *Use DHCP Static IP Phone IP T[...]

  • Page 18

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation IP Address There are two modes in which the Wireless Telephone can operate: DHCP enabled or Static IP. Select the mode for operation from the IP Address m enu: * Use DHCP : will use Dynamic Host Con[...]

  • Page 19

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation administrator for the proper settings for your network. Note that the Wireless Telephones cannot “roam” across subnets, since they cannot change their IP Address while operational. Ensure that a[...]

  • Page 20

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation powered off. See the Certifying the NetLink e340/i640 Wireless Telephone section for more information on this m ode. Regulatory Domain The Regulatory Domain will default to North America on the W ir[...]

  • Page 21

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Key 1-4 : Scroll to the key option that corresponds to the Default Key that was entered above. Enter the encryption key as a sequence of hexadecimal characters. (Use the 2 and 3 keys to access hexad[...]

  • Page 22

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation If you have an OAI Gateway installed in your system, OAI may be optionally enabled in each Wireless Telephone. You may select whether the W ireless Telephone should attempt to connect to the Spectra[...]

  • Page 23

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 4.2 User-defined Preferences The following user-defined preferences are also covered in the NetLink e340/i640 Wireless Telephone user guide. The system adm inistrator can refer to this list for more[...]

  • Page 24

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Noise Mode Select Noise Mode to adjust the Wireless Telephone for background noise. Select Normal : for most office environments; High : for moderate background noise; or Severe : for extremely nois[...]

  • Page 25

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 5. License Management The NetLink e340/i640 Wireless Telephone system supports a num ber of different IP protocol integrations. All NetLink e340/i640 series Wireless Telephones are shipped from Spec[...]

  • Page 26

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 5. Using the Admin Menu on the Wireless Telephone, ensure the License Management menu option is set to 014. This ensures the handset will check for the proper MiNET files each time it powers on. See[...]

  • Page 27

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 6. Mitel Networks V oIP Integration Factors This section describes the mapping between the emulated Mitel Networks 5220 IP Phone and the NetLink e340/i640 Wireless Telephone. Voice Messaging Access [...]

  • Page 28

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation DNS Domain Name System (DNS), an industry-sta ndard protocol, locates computers on an IP- based network. IP networks rely on number-based addresses to move inform ation on the network. However, user[...]

  • Page 29

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 7. Feature Programming The button mapping from the Mitel Networks 5220 IP Phone to the NetLink W ireless Telephone is designed to preserve nearly all of the functionality of the 5220 IP Phone within[...]

  • Page 30

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 7.1 Feature Assignment The table below shows how the keys of the 5220 IP Phone are mapped to key sequences on the Wireless Telephone. 5220 key Feature Wireless Telephone Shortcut & Key Sequence [...]

  • Page 31

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 7.2 Feature Access In its standby state, the Wireless Telephone displays the extension assigned to this Wireless Telephone. The active state is initiated by pressing either the Start Call key or the[...]

  • Page 32

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation remaining items on the list as program med to the 5220 keys. These display in the order programmed to the corresponding keys on the 5220, along with any shortcut key, as available. A “+” will ap[...]

  • Page 33

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Resiliency If the primary PBX fails and a secondary PBX is configured, any Wireless Telephone that is configured to be resilient and powered on at the time of failure will switch to the backup PBX. [...]

  • Page 34

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 8. T esting a Wireless T elephone Verify proper registration and operation of each Wireless Telephone by performing the following tests on each Wireless Telephone in an active wireless area. 1. Powe[...]

  • Page 35

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 9. Certifying the NetLink e340/i640 Wireless T elephones Conduct a preliminary Site Survey Mode test according to the directions given below. Note any areas where coverage is conflicting or inadequa[...]

  • Page 36

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Detect dBm coverage As you walk the perimeter, the two-line display will show the top four access points that the Wireless Telephone can contact in a code as illustrated below. XXX1 YY XXX2 YY XXX3 [...]

  • Page 37

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Confirm Supported Data Rates Press FCN to toggle to the Detail function. Use this information to confirm signal strength and supported data rates. #: Full MAC dB Ch 1b2b5b11b Detl • # is the numbe[...]

  • Page 38

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 10. Sof tware Maintenance The NetLink e340/i640 Wireless Telephones use proprietary software programs written and maintained by SpectraLink. The software versions that are running on the Wireless Te[...]

  • Page 39

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Download Failure or Recovery Messages The following display messages indicate a failure or recovery situation during the download process. Message Description Server Busy Wireless Telephone is attem[...]

  • Page 40

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 11. T roubleshooting Wireless T elephone Problems Wireless Telephones can exhibit transmission problem s in several ways. They can cease functioning properly, display error messages, or display inco[...]

  • Page 41

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 11.3 Wireless Telephone Status Messages Wireless Telephone status messages provide inform ation about the NetLink e340/i640 Wireless Telephone's com munication with the AP and host telephone sy[...]

  • Page 42

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Message Description Action CRC Code Error The software which has been TFTP downloaded has a bad redundancy code check. Try the download again; it is possible the software was corrupted during downlo[...]

  • Page 43

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Message Description Action DO NOT POWER OFF The Wireless Telephone is in a critical section of the software update. None. Do not remove the Battery Pack or attempt to power off the handset while thi[...]

  • Page 44

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Message Description Action No SVP IP The Wireless Telephone is configured for “static IP” (as opposed to “use DHCP”) and no valid NetLink SVP Server address has been entered. Enter a valid N[...]

  • Page 45

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Message Description Action Press End Call Your call has ended. Press the Power Off / End Call key to return to standby mode. Restart Command The Wireless Telephone received a restart command from th[...]

  • Page 46

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Message Description Action TFTP ERROR(x):yy A failure has occurred during a TFTP software download. (x) = The file number which was being downloaded; yy is an error code describing the particular fa[...]

  • Page 47

    SpectraLink Corporation Setup and Admini stration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Index Access point Coverage, 32 Coverage test, 30 Overlap, 32 Access point, description, 8 Automatic Learn, 15 Capacity, 35 Channel number, 31 Checking code, 33 Coverage test, 30 Customer Support Ho[...]