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Synology RC18015xs+ manual

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Table of contents for the manual

  • Page 1

    Quick Installation Guide Synology RackStation RC18015xs+ Expansion Unit RXD1215sas[...]

  • Page 2

    2 Chapter 1: Before Y ou Start Package Contents 3 At a Glance 5 Safety Instructions 8 Chapter 2: Hardware Setup T ools and Parts for Drive Installation 9 Install Drives in Synology RXD1215sas 9 Connect with Synology RC18015xs+ 12 Chapter 3: Install DSM on RackStation Install DSM with Web Assistant 15 Conrm Connection and Manage Storage Spaces 17[...]

  • Page 3

    3 1 Chapter T able of Contents Thank you for purchasing Synology RackStation RC18015xs+ / RXD1215sas expansion unit! Before setting up your new RackStation/expansion unit, please check the package contents to verify that you have received the items below .* Also, make sure to read the safety instructions carefully to avoid harming yourself or damag[...]

  • Page 4

    4 Chapter 1: Before Y ou Start RXD1215sas Expansion unit x 1 AC power cord x 2 Quick Installation Guide x 1 Screws for 3.5” drives x 52 Screws for 2.5” drives x 52 Mini-SAS cable x 2[...]

  • Page 5

    Chapter 1: Before Y ou Start 5 At a Glance RC18015xs+ Front Back No. Article Name Location Description 1 Power Button and Indicator Front 1. Press to power on the RackStation. 2. T o power off the RackStation, press and hold until you hear a beep sound and the Power LED starts blinking. For more information, please see Appendix B: LED Indicator T a[...]

  • Page 6

    6 Chapter 1: Before Y ou Start No. Article Name Location Description 8 USB 3.0 Port Back Connect external drives to the RackStation here. Note: Devices other than storage are not supported. USB external drives can only be used on the RackStation serving as active server . For more information, please refer to DiskStation Manager (DSM) Help > Hig[...]

  • Page 7

    Chapter 1: Before Y ou Start 7 No. Article Name Location Description 1 Power Button and Indicator Front Press to manually power on the expansion unit. Note: When the expansion unit is working within a HA cluster, you cannot force a shutdown of it by pressing and holding its power button. 2 ALERT Indicator Displays warnings regarding fan or temperat[...]

  • Page 8

    8 Chapter 1: Before Y ou Start Safety Instructions Keep away from direct sunlight and away from chemicals. Make sure the environment does not experience abrupt changes in temperature or humidity . Place the product right side up at all times. Do not place near any liquids. Before cleaning, unplug the power cord. Wipe with damp paper towels. Do not [...]

  • Page 9

    9 2 Chapter T ools and Parts for Drive Installation • A screwdriver • At least three 3.5” or 2.5” SAS drives (please visit www .synology .com for compatible drive models.) Warning: 1. If you install a drive that contains data, the system will format the drive and erase all data. If you still need the data, please back it up before installat[...]

  • Page 10

    10 Chapter 2: Hardware Setup 2 Install drives: • For 3.5” drives: Place the drive in the drive tray . T urn the tray upside down and tighten screws into the four spots indicated below to secure the drive. • For 2.5” drives: Place the drive in the drive tray . T urn the tray upside down and tighten screws into the four spots indicated below [...]

  • Page 11

    Chapter 2: Hardware Setup 11 4 Push the handle inward to secure the drive tray . 5 Push the switch on the drive tray handle to the left to lock the drive tray . 6 Repeat the steps above to assemble the other drives you have prepared. 7 Drives are numbered as shown below . 1 1 3 3 2 2 4 4 5 5 7 7 6 6 8 8 9 9 1 0 1 0 1 1 1 1 1 2 1 2 Note: If you want[...]

  • Page 12

    12 Chapter 2: Hardware Setup Connect with Synology RC18015xs+ 1 Use at least one LAN cable to connect each RackStation unit to your switch, router or hub. Note: Both RackStation units of the HA cluster must be connected to the network in the identical way . For example, if you connect two LAN cables to the ports of LAN 1 and LAN 3 on a RackStation,[...]

  • Page 13

    Chapter 2: Hardware Setup 13 4 Connect the expansion unit to both RackStation units with mini-SAS cables. a Connect one end of mini-SAS cable to the SAS-OUT port on a RackStation, and the other end to the SAS-IN port on SAS module A of the expansion unit. b Connect one end of mini-SAS cable to the SAS-OUT port on the other RackStation, and the othe[...]

  • Page 14

    14 Chapter 2: Hardware Setup[...]

  • Page 15

    15 3 Chapter After hardware setup is nished, please install DiskStation Manager (DSM) – Synology’s browser-based operating system – on your RackStation. Install DSM with W eb Assistant Y our RackStation comes with a built-in tool called Web Assistant that helps you download the latest version of DSM from the Internet and install it on your[...]

  • Page 16

    16 Chapter 3: Install DSM on RackStation 6 If you accidentally leave the installation process before it is nished, go to nd.synology .com again to nd the RC18015xs+ model with the status of Ready , and login to the DSM as admin (default administrative account name) with the password left blank. Note: 1. The system will guide you through th[...]

  • Page 17

    Chapter 3: Install DSM on RackStation 17 Conrm Connection and Manage Storage Spaces 1 Login to the DiskStation Manager (DSM) of the RackStation unit. 2 Go to Main Menu > Storage Manager > Overview to conrm the expansion unit(s) are successfully connected. 3 Go to RAID Group on the left panel to manage storage space creation or expansion[...]

  • Page 18

    18 Chapter 3: Install DSM on RackStation 4 Once the RAID group is ready , go to V olume on the left panel to manage the volumes. • If you want to create a new volume on the expansion, click Create and follow the instructions of the wizard. • If you want to expand an existing volume, select the volume you want to expand from the volume list, cli[...]

  • Page 19

    19 4 Chapter RC18015xs+ Note: Before powering off and disconnecting the RackStation serving as the active server , please manually perform a switchover in DSM to minimize the service downtime. For detailed information, please refer to DSM Help > High A vailability Manager . Attach a Network Interface Card to the RackStation RackStation RC18015xs[...]

  • Page 20

    20 Chapter 4: Maintenance and Expansion 2 Open the RackStation by removing the top cover . a Loosen the two screws on the back of the model holding the top cover of the chassis by turning them counterclockwise. b Remove the top cover by rmly grasping the thumb grooves and pulling in the direction indicated below , and put the top cover aside. No[...]

  • Page 21

    Chapter 4: Maintenance and Expansion 21 3 Install the network interface card. a Pull the tab on the port access bracket to the right so as to remove the port access cover . b Align the card’s connector and bracket with the slots. c Insert the card into the slot.[...]

  • Page 22

    22 Chapter 4: Maintenance and Expansion d Push back the tab to secure the newly inserted card. Note: Make sure the connector is fully inserted. Otherwise, the network interface card might not be able to function properly . 4 Put back the top cover you lifted in step 2. a Align the round dots at the side of top cover with the slots on the chassis’[...]

  • Page 23

    Chapter 4: Maintenance and Expansion 23 1 Shut down your RackStation. Disconnect all cables connected to your RackStation to prevent any possible damage. 2 Open the RackStation by following step 2 of Attach a Network Interface Card to the RackStation . 3 Insert the new memory module in the slot: a Push the retaining clips on the slot out to the sid[...]

  • Page 24

    24 Chapter 4: Maintenance and Expansion T o make sure RackStation recognizes the new memory capacity: 1 Log in to DSM as admin or a user belonging to the administrators group. 2 Check T otal Physical Memory in Control Panel > Info Center . If your RackStation does not recognize the memory or does not start up successfully , conrm that the mem[...]

  • Page 25

    Chapter 4: Maintenance and Expansion 25 Replace Malfunctioning Fan Module If a fan module malfunctions, please see the instructions below to open the RackStation and replace the malfunctioning fan module. 1 Shut down your RackStation. Disconnect all cables connected to your RackStation to prevent any possible damage. 2 Open the RackStation by follo[...]

  • Page 26

    26 Chapter 4: Maintenance and Expansion Replace Malfunctioning RackStation If a RackStation malfunctions, please see the instructions below to replace the malfunctioning RackStation. Note: If the malfunctioning RackStation serves as active server , and the service has not been switched over to the other RackStation unit, please perform the switchov[...]

  • Page 27

    Chapter 4: Maintenance and Expansion 27 RXD1215sas Add More Expansion Units to the HA Cluster The HA cluster with RackStation RC18015xs+ supports working with up to fteen RXD1215sas expansion units. Follow the instructions below to add more expansion units to the HA cluster . 1 Connect one end of mini-SAS cable to the SAS-OUT port on SAS module [...]

  • Page 28

    28 Chapter 4: Maintenance and Expansion Note: 1. The expansion units must be connected serially with the modules on corresponding sides for each RackStation unit. 2. Both the RackStation units must be connected to their shared expansion units in the same order . For example, if you connect a RackStation unit to the expansion units in the order of ?[...]

  • Page 29

    Chapter 4: Maintenance and Expansion 29 1 Unplug the mini-SAS cables from the SAS module on which the malfunctioning fan is to be replaced. Note: If the SAS module is serially connected to the RackStation serving as the active server , please manually perform a switchover in DSM before disconnecting SAS cables from the SAS module. For detailed info[...]

  • Page 30

    30 Chapter 4: Maintenance and Expansion T o replace the malfunctioning SAS module: Prepare a new SAS module, and push it back to the slot until you hear a click. T o replace the SAS module’ s malfunctioning fan: 1 Remove the malfunctioning fan by pulling it up from the SAS module. The fans are numbered as shown below .[...]

  • Page 31

    Chapter 4: Maintenance and Expansion 31 2 Prepare a new fan, align the arrow to point at the back panel as illustrated below , and insert it into the empty slot. 3 Push the SAS module back to the slot until you hear a click.[...]

  • Page 32

    32 Chapter 4: Maintenance and Expansion[...]

  • Page 33

    A Appendix 33 Specications Item RC18015xs+ Internal Drive N/A Maximum Raw Capacity 1440TB (180 x 8TB HDD) with RXD1215sas (expansion unit) x 15 External Port • USB 3.0 x 2 • SAS-OUT x 1 LAN Port Gigabit x 5 (including 1 for Heartbeat connection) PCIe Slot PCIe x8 add-on network interface card x 1 (optional) Size (H x W x D) (mm) 44 x 430 x 4[...]

  • Page 34

    34 Appendix A: Specications Item RXD1215sas Internal Drive 3.5" or 2.5" SAS x 12 External Port • SAS-IN x 2 • SAS-OUT x 2 Maximum Internal Raw Capacity 96TB (12 x 8TB HDD) Hot Swappable Drive Ye s Size (H x W x D) (mm) 88 x 430 x 692 Weight (kg) 18 System Fan 4 x (60 x 60 x 51mm) Power Fan 2 x (38 x 38 x 28mm) Power Recovery Synchr[...]

  • Page 35

    B Appendix 35 LED Indicator T able RC18015xs+ LED Indicator Color Status Description ST A TUS Green Static V olume normal Orange Blinking V olume degraded / volume crashed V olume not created DSM not installed ALERT Orange Blinking Fan failure / over temperature Off System normal HA Green Static Operating as active server Orange Static Please go to[...]

  • Page 36

    36 Appendix B: LED Indicator T able RXD1215sas LED Indicator Color Status Description Drive Status Indicator (on tray) Green Static Drive ready and idle Blinking Accessing drive Red Static Drive error Off No internal drive Power Blue Static Powered on Off Powered off Front ALERT Orange Blinking Fan failure Off System normal Rear ALERT Orange Static[...]

  • Page 37

    SYNOLOGY , INC. END USER LICENSE AGREEMENT IMPORT ANT–READ CAREFULL Y: THIS END USER LICENSE AGREEMENT ("EULA") IS A LEGAL AGREEMENT BETWEEN YOU (EITHER AN INDIVIDUAL OR A LEGAL ENTITY) AND SYNOLOGY , INC. ("SYNOLOGY") FOR THE SYNOLOGY SOFTWARE INST ALLED ONTO THE SYNOLOGY PRODUCT PUCHASED BY YOU (THE “PRODUCT”), OR LEGALL[...]

  • Page 38

    Section 10. Support. During the period specied in the Section 9, Synology will make available to you the support services. Following the expiration of the applicable period, support for Software may be available from Synology upon written request. Section 1 1. Disclaimer of W arranties. EXCEPT AS EXPRESSL Y SET FORTH ABOVE, THE SOFTW ARE IS PROV[...]

  • Page 39

    SYNOLOGY , INC. LIMITED PRODUCT W ARRANTY THIS LIMITED WARRANTY ("WARRANTY") APPLIES T O THE PRODUCTS (AS DEFINED BELOW) OF SYNOLOGY , INC. AND ITS AFFILIA TES, INCLUDING SYNOLOGY AMERICA CORP , (COLLECTIVEL Y , "SYNOLOGY"). YOU ACCEPT AND AGREE TO BE BOUND BY THE TERMS OF THIS W ARRANTY BY OPENING THE P ACKAGE CONT AINING AND/O[...]

  • Page 40

    number when asking for such assistance. For warranty claims, Customer must return the complete Product to Synology in accordance with this Section 2.3 to be eligible for coverage under this Warranty . Any Product returned without an RMA number , or any Product that has been disassembled (except under the direction of Synology) will be refused and r[...]

  • Page 41

    OTHER GOODS OR SERVICES PROVIDED UNDER THIS W ARRANTY IS LIMITED TO THE AMOUNT ACTUALL Y P AID BY CUSTOMER FOR THE PRODUCT REGARDLESS OF THE AMOUNT OF DAMAGES CUST OMER MA Y INCUR AND WHETHER BASED ON CONTRACT , TOR T (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEOR Y . The foregoing disclaimer of certain damages and limitation of liability [...]

  • Page 42

    4 . 9 Entire Agreement. This W arranty constitutes the entire agreement, and supersedes any and all prior agreements, between Synology and Customer related to the subject matter hereof. No amendment, modication or waiver of any of the provisions of this W arranty will be valid unless set forth in a written instrument signed by the party to be bo[...]

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  • Page 44

    P/N 15-05C010010 Printed in T aiwan[...]