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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Swan SK18120BLUN, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Swan SK18120BLUN one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Swan SK18120BLUN. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Swan SK18120BLUN should contain:
- informations concerning technical data of Swan SK18120BLUN
- name of the manufacturer and a year of construction of the Swan SK18120BLUN item
- rules of operation, control and maintenance of the Swan SK18120BLUN item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Swan SK18120BLUN alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Swan SK18120BLUN, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Swan service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Swan SK18120BLUN.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Swan SK18120BLUN item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
1.7Litre Kettle Model: SK18120N Helpline 01733 404703 v2.1 SK18120N_IM.indd 1 30/10/2014 19:33[...]
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2 When using any electrical appliance, basic safety precautions should always be followed including the following: • Always ensure that the voltage on the rating label corresponds to the mains voltage in your home • Incorrect operation and improper use can damage the appliance and cause injury to the user. • This appliance can be use[...]
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3 IMPORTANT INFORMATION - RETAIN FOR FUTURE USE • Do not carry the appliance by the power cord. • Do not leave the appliance unattended during use. Always unplug the unit when not in use or before cleaning. • Always operate the appliance on a smooth, even, stable surface. Do not place the unit on a hot surface. • Ensure that the[...]
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4 HOW TO USE Before first use Remove all packaging. Please note : the base of the kettle is stored inside the jug during transit. It is important to ensure the correct plug adaptor is used when operating in a country not using the UK 13 Amp socket system. If in doubt, consult a qualified electrician. Fill the kettle with water via the spout to make[...]
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5 CLEANING & MAINTENANCE This product requires very little maintenance. However, if you live in a hard water area, it will be necessary to de-scale the kettle from time to time. Most supermarkets sell de-scaling tablets, powders or liquids. These are inexpensive, easy to use and perfect for ensuring your kettle provides many years of faithful s[...]
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6 We Swan Products Ltd declare that this product conforms to the following product legislation in accordance with the following directive(s): 2004/108/EC The EMC Directive (the Electromagnetic Compatibility Directive). 2006/95/EC. The LVD Directive (Low Voltage Directive). 2011-65-EU. The RoHS directive (Restriction of Hazardous Substances Directiv[...]
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7 DISPOSAL OF UNIT Appliances bearing the symbol shown here may not be disposed of in domestic rubbish. You are required to dispose of old electrical and electronic appliances like this separately. Please visit www.recycle-more.co.uk or www.recyclenow.co.uk for access to information about the recycling of electrical items. Please visit www.weeeirel[...]
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www.swan-brand.co.uk Copyright © Swan Products Ltd. PO Box 3117, Stoke-on-Trent ST4 9GD Est. 1 93 1 We l o v e wh at we d o s 2 y ea r GU ARAN TEE we’re pr o u d o f o ur q u a l it y Scan this QR code to hear about our story Find us on Facebook * * on selected products SK18120N_IM.indd 8 30/10/2014 19:33[...]