Sunrise Global and CM500 IP manual

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Table of contents for the manual

  • Page 1

    User Manual PC-IP SOFTWARE For the CM100 IP , CM250 IP , and CM500 IP[...]

  • Page 2

    Contents i PC-IP Software for the CM100 IP, CM250 IP, CM500 IP User’s Manual Version 1.00 November 2003 Pa rt number: MAN-22417-US001[...]

  • Page 3

    Install Profiler User’ s Manual ii DISCLAIMER Information in this document is subject to change without notice and does not represent a commitment on the part of Sunrise Telecom Broadband, Inc. The software and/or hardware described in this document are furnished under a license agreement or nondisclosure agreement. The software may be used or co[...]

  • Page 4

    Contents iii Contents Chapter 1 General Information ................................................ 1 Install Profiler Configuration ......................................... 1 Measurement Data Manag ement ................................... 2 PC Requirements ............................................................ 2 USB to Serial Port Adapter[...]

  • Page 5

    Install Profiler User’ s Manual iv To Get All Channel T ables ....................................................... 2 9 Channel T able Information ...................................................... 2 9 Editing the Channel T able ....................................................... 3 2 Save ................................................[...]

  • Page 6

    Contents v Chapter 5 Viewing Files ........................................................ 5 9 V iew Signal Level Meter Saved File ....................................... 5 9 Bar Graphs ............................................................................. 6 0 Analog Channels .......................................................... 6 1 Di[...]

  • Page 7

    Install Profiler User’ s Manual vi Logon Accounts File ............................................................... 9 2 Record Log ............................................................................. 9 2 Send Logon Message ............................................................. 9 2 Anonymous FTP Access ..........................[...]

  • Page 8

    Chapter 1 Software Overview 1 Chapter 1 General Information PC-IP is a licensed software product included with the CM100 IP, CM250 IP, and CM500 IP Install Profiler. The license agreement is similar to most other software license agreements, requiring that it be used for the single installation on one PC and that the only copying rights are for bac[...]

  • Page 9

    PC-IP Software User’ s Manual 2 • Leakage Option – Leakage channel, limit, unit of measure, distance and tag settings. • RealView – realWORX controller IP address and port settings. MEASUREMENT DA T A MANA GEMENT The Load feature consists of the following capabilities: • Load – To view and analyze any of the test results saved in the [...]

  • Page 10

    Chapter 1 Software Overview 3 For proper operation, the Belkin adapter and software should be installed before your PC-IP software. If necessary, un-install PC-IP and re-install after the USB to Serial port adapter software is installed. SOFTW ARE COMP A TIBILITY Install Profiler firmware may be updated free of charge at the Sunrise Telecom website[...]

  • Page 11

    PC-IP Software User’ s Manual 4 Registration The PC-IP software is a licensed software package intended for installation on one PC and should not be copied, installed on multiple computers, servers or distributed. See the license agreement for detailed information. To register and receive the license key, go to the Sunrise Telecom web page at: ww[...]

  • Page 12

    Chapter 1 Software Overview 5 No other warranty is expressed or implied. Sunrise is not liable for consequential damages. From time to time, Sunrise may release updates or improvements to the PC-IP software. While upgrades and options may require an additional charge, updates to the base PC-IP software will be available for download from our web si[...]

  • Page 13

    PC-IP Software User’ s Manual 6[...]

  • Page 14

    Chapter 2 Getting Started 7 Chapter 2 Getting Star ted WHA T Y OU WILL NEED To complete the installation and operation of the PC-IP software, you should have the following items at hand when you start. PC-IP software package (CD-ROM) PC-IP User’s Manual Install Profiler Install Profiler Charger Install Profiler User’s Manual Serial straight-thr[...]

  • Page 15

    PC-IP Software User’ s Manual 8 3. When the window for the CD-ROM files opens, click on the setup program, PC-IP setup.exe, and click Enter. A Welcome screen will be displayed (Figure 2-1). Click on Next to continue. Figure 2-1 4. In the Setup window, read the instructions and License Agreement, then click YES or NO. Click YES if you agree to the[...]

  • Page 16

    Chapter 2 Getting Started 9 5. The initial process is to check the PC for existing copies of PC-IP and to begin extracting files, the screen (Figure 2-3) will be displayed during this process. Figure 2-3 6. When the Customer Information screen is displayed, enter your user name and company. Figure 2-4[...]

  • Page 17

    PC-IP Software User’ s Manual 10 7. On the Choose Destination Location screen, accept the proposed file directory or enter a new one and click Next. Figure 2-5 8. Accept the proposed shortcut folder location or select a new one as shown in Figure 2-5 and click Next. Figure 2-6[...]

  • Page 18

    Chapter 2 Getting Started 11 9. When the Select Components screen is displayed, select Next to continue the installation. All components are required for the PC-IP installation. Figure 2-7 10. As shown in Figure 2-8, the installation program is now ready to copy the program files to your computer and setup the appropriate drivers and icons. Click N[...]

  • Page 19

    PC-IP Software User’ s Manual 12 11. Following the file transfer shown, display will provide a Windows message that “Install Shield Wizard Complete”. Click on Finish. Figure 2-9 12. To establish a shortcut for the PC-IP software, click on the Windows™ Start button, select programs, hold down Control and drag the PC-IP icon to the desktop or[...]

  • Page 20

    Chapter 3 Using PC-IP Software 13 Chapter 3 Using the PC-IP Software Opening the Install Profiler Software Following installation, the PC-IP Software will open, close and operate like any other Windows™ based software on your computer. To open the PC-IP software, click Start on the Windows™ Task Bar, click on Programs and click on PC-IP Softwar[...]

  • Page 21

    PC-IP Software User’ s Manual 14 When the software key is obtained, type or copy it into the box labeled “Software Key” and click on the Key button. Until you obtain the software key, you may bypass the key requirement by clicking on the Bypass button. Each time you use the PC-IP in the Bypass mode, your “Number of Unregistered Runs Remaini[...]

  • Page 22

    Chapter 3 Using PC-IP Software 15 SOFTW ARE OVER VIEW The PC-IP software allows to direct interfacing with the Install Profiler via the RS-232 connection. It provides the ability to download saved data, check the Install Profiler configuration, download, upload and edit channel tables, configure the cable modem, select the automated tests to perfor[...]

  • Page 23

    PC-IP Software User’ s Manual 16 Limits Setup Selects the measurements that will be made in the SMART auto tests and sets the pass/fail measurement limits for each of the locations in the cable system. Alarms (indicated by red lettering) are turned on and off utilizing the criteria set in these limit files. For each test location (Tap, Ground Blo[...]

  • Page 24

    Chapter 3 Using PC-IP Software 17 RealView Allows the user to set up the connection to the realWORX controller, IP Address and Port number. The configuration information may then be saved in the database file and or uploaded to another Install Profiler. Load Allows the user to download saved data from the Install Profiler to the PC. All data is sto[...]

  • Page 25

    PC-IP Software User’ s Manual 18 Connecting to the Install Profiler When the PC-IP Software is opened, it automatically opens a data link with the Install Profiler providing the Install Profiler is connected to the PC via the serial cable and turned on. The Install Profiler should be connected to the PC using the straight-through serial cable pro[...]

  • Page 26

    Chapter 3 Using PC-IP Software 19 Figure 3-4 When the connection issue is resolved, the PC-IP software will re-connect. Load The Load icon opens a window displaying the list of files stored in the Install Profiler’s memory and to view the files. Files can also be moved from the Install Profiler’s memory to the computer directory. Files stored i[...]

  • Page 27

    PC-IP Software User’ s Manual 20 Figure 3-5 Viewing Files Select a file from the list labeled CM500 Files, as shown in Figure 3-5, and click on Load. The PC-IP software will download the file and illuminate the appropriate viewing icons. The Viewing icons are gray until a file is loaded. The type of saved file will determine which View icons are [...]

  • Page 28

    Chapter 3 Using PC-IP Software 21 View Cable Modem Range & Register details of a saved SMART test file. View Upstream Spectrum or RealView measure- ments saved test results from a stored file. View Leakage test results saved in as stored file. Saving Files to the PC Files may be saved from the View Mode to any disk drive or directory. After loa[...]

  • Page 29

    PC-IP Software User’ s Manual 22 Clearing or Deleting Files Clicking on any of the files in the list and then the Delete File button deletes those selected files in the Install Profiler’s file list. A message will ask you to confirm that you wish to delete the selected files, click YES to confirm or NO to not delete the files. Once the files ar[...]

  • Page 30

    Chapter 4 PC-IP Operation 23 Chapter 4 PC-IP Operation GENERAL SETUP The general setup screen provides basic configuration information, including date, time, communications settings, access to detail screens, auto save control and system information about the Install Profiler, including hardware and firmware versions. General Info Setup The General[...]

  • Page 31

    PC-IP Software User’ s Manual 24 Time & Date - The time and date displayed on this screen are from your PC’s internal clock. If they are not correct, you will need to update your PC’s date and time according to the instructions for your PC (right click on the time displayed in the Windows™ tool bar). The time and date are in the format [...]

  • Page 32

    Chapter 4 PC-IP Operation 25 Serial Port - The default serial port is displayed. To change the serial port setting, click on the box to select the available serial ports that are displayed in a drop-down menu. Rate - The rate may be set to 115,200 or 38,400. Be sure that the selected rate matches the current setting of the Install Profiler. Click o[...]

  • Page 33

    PC-IP Software User’ s Manual 26 System Info System Info provides information on the Install Profiler currently connected to the PC. To view the information, click on the Get button. This will also read the current configuration information. If you are changing the configuration, be sure to click on the Send button to update the configuration inf[...]

  • Page 34

    Chapter 4 PC-IP Operation 27 Current Database This displays the current database in use with the full path and file name. The user may click on the display box to open a database window. Once open, the user may select from any of the stored databases. Databases may also be opened using the Data/ Open commands on the main tool bar. Print Select the [...]

  • Page 35

    PC-IP Software User’ s Manual 28 CHANNEL TABLE SETUP The Channel Table Selection screen is shown in the Figure 4-2. Clicking on the Channel Table Icon accesses this screen. A total of 15 built-in plans are provided. Each plan is displayed in a series of Windows™ controlled by the tabs displayed across the top of the window screen. Three basic c[...]

  • Page 36

    Chapter 4 PC-IP Operation 29 Procedure for Getting a Channel Table To download the current channel table(s) from the Install Profiler, select the desired channel table’s name from the list of tabs at the top of the Channel Tables window. Click on the Get button. The table will scroll through the channels as this process takes place. It may requir[...]

  • Page 37

    PC-IP Software User’ s Manual 30 Modulation - The type of modulation expected may be setup by selecting from NTSC, 64 QAM, 256 QAM, PAL-B, PAL-B/G, PAL-D, PAL-I, PAL-N, QPSK, QPR, DVB-64, DVB-256, Annex C64 and Annex C256. Symbol Rate - The symbol rate for the signal being tested is set automatically for both 64 and 256 QAM (5.056941 MHz for 64 Q[...]

  • Page 38

    Chapter 4 PC-IP Operation 31 Figure 4-3 Digital Pilots - Digital pilots are set to the lowest and highest digital channel. These channels are used to calculate the tilt of the digital channels in the automated tests. To select a channel, click on the box and select the desired channel from the pull down window. Only active digital channels are disp[...]

  • Page 39

    PC-IP Software User’ s Manual 32 Figure 4-5 Editing the Channel Table Select the channel table to be edited by clicking on the Channel Table tab at the top of the Channel Tables window. Select from STANDARD, CABLE IRC, CABLE HRC, USER 1, USER 2 or USER 3 or any of the International plans. The name of the channel plan may be edited by right clicki[...]

  • Page 40

    Chapter 4 PC-IP Operation 33 Figure 4-6 Enter the new Channel ID – one to four alphanumeric digits. Figure 4-7 Select the frequency from the pull down menu or enter the desired frequency. Figure 4-8 Add an offset to the channel’s frequency – plus or minus 3.000 MHz. Figure 4-9 Select Yes to make a channel active in the plan or No to make it i[...]

  • Page 41

    PC-IP Software User’ s Manual 34 Figure 4-10 Select the Modulation type from the pull down menu. Figure 4-11 Select the symbol rate from the pull down menu or enter the desired symbol rate (.5 to 8.0 MB/sec). Figure 4-12 Select the appropriate bandwidth for the channel (.0 to 8.0 MHz). Setting the modulation type will set the default bandwidth. F[...]

  • Page 42

    Chapter 4 PC-IP Operation 35 Select the appropriate video to audio frequency offset for the second audio carrier of the channel (0.0 to 8.0 MHz). Setting the modulation type will set the default offset. 0.0 MHz indicates that no second audio carrier is used. Modulation type controls the entries in symbol rate, bandwidth, video-to-audio separation a[...]

  • Page 43

    PC-IP Software User’ s Manual 36 Figure 4-16 Multiple channels may be edited in a single column by highlighting the cells and double right clicking on the cells to expose a popup window with a pull down menu to select the desired entry. Click on the new entry and OK to confirm the selection. Save Save the changes to your channel table with the Sa[...]

  • Page 44

    Chapter 4 PC-IP Operation 37 Figure 4-17 Note: I f a connection to your Install Profiler is not established, it may take several seconds before a message is displayed to tell you that the connection has failed. If the connection is good a progress bar displays immediately. Copy Table To facilitate building channel tables, which are often similar, u[...]

  • Page 45

    PC-IP Software User’ s Manual 38 Print Select the Print icon from the main tool bar to print the current Channel Table configuration screen in a database format using the current default printer (per Windows setup). Some screens may require multiple pages due to the amount of data. Print may also be selected form the main tool bar under File. Pri[...]

  • Page 46

    Chapter 4 PC-IP Operation 39 Getting Cable Modem Data The current configuration of the Install may also be viewed by clicking on the Get button. You may add this to the current database by clicking on Database/Save As or discard the data by re-opening the desired database. Save Database To save the current setting to your database, click on the Sav[...]

  • Page 47

    PC-IP Software User’ s Manual 40 administrator prior to registering on the network must provision this address. If User Defined is selected, the user will be prompted to enter a user-defined address or accept the internal MAC address at the beginning of the Cable Modem test. The internally programmed MAC address is stored in memory and used as th[...]

  • Page 48

    Chapter 4 PC-IP Operation 41 second level as the User ID and the third level the file name. See the Appendix A for information on setting up your FTP server. User Name - Most FTP servers require a login user name. Enter the user name for the FTP server here. The default user name is for an FTP site maintained by Sunrise Telecom. Password - Most FTP[...]

  • Page 49

    PC-IP Software User’ s Manual 42 Configuration The configuration setup allows you to download configuration files to set up your CM500 IP over the network. A user can con- nect to the network and download the System Name configuration file from the FTP server, which when loaded, will setup all of the CM500 IP parameters. The System Name configura[...]

  • Page 50

    Chapter 4 PC-IP Operation 43 User Name - Most FTP servers require a login user name. Enter the user name for the FTP server here. The default user name is for an FTP site maintained by Sunrise Telecom. Password - Most FTP servers require a login password. Enter the password for the FTP server here. The default password is for an FTP site maintained[...]

  • Page 51

    PC-IP Software User’ s Manual 44 for a comprehensive set of test results. PC-IP software facilitates ensuring that all your Install Profilers are identically configured to the appropriate specifications. By setting limits for the various locations, the operator is able to get a quick indication of a failed parameter. While operating the unit, all[...]

  • Page 52

    Chapter 4 PC-IP Operation 45 Figure 4-22 Limits are also used in the manual screens to provide Pass/Fail indicators on the graphic displays and to provide Pass/Fail criteria for numeric readouts. Limits are displayed as a yellow box on the graphic displays. Results within the yellow box are within limits. Results outside of the yellow box are outsi[...]

  • Page 53

    PC-IP Software User’ s Manual 46 Location Figure 4-23 Three test locations are provided, each with their own set of limits. Select a Location Tab before selecting the Tests type: Analog, Digital Video or Cable Modem. Setting Limits To set the limits for a location, click on the Limits icon from the main menu bar. The window will display the limit[...]

  • Page 54

    Chapter 4 PC-IP Operation 47 Analog Tests: Video Carrier Level, Video to Audio Ratio, Adjacent Channel, Tilt, Peak to Valley and Video to Audio 2 Ratio Digital Video Tests: Carrier Level, Peak to Valley, QAM 64 MER, QAM 64 PreFEC, QAM 64 PostFec, QAM 256 MER, QAM 256 PreFEC, QAM 256 PostFec, and Test Length (sec) Cable Modem Tests: Receive Level, T[...]

  • Page 55

    PC-IP Software User’ s Manual 48 when the program is opened. You may use the database or download the data from an Install Profiler that has already been programmed with the desired settings. Print Selecting the Print icon from the main menu will print the current configuration screen in a database format using the current default printer (per Wi[...]

  • Page 56

    Chapter 4 PC-IP Operation 49 PC-IP software. The typical setup is to measure a TDMA upstream signal on marker M1, to measure interference or distortion on marker M2 and the noise floor on marker M3. The user may manually position the markers. The typical marker setup is to place M1 at the upstream frequency with the BW (bandwidth) set according to [...]

  • Page 57

    PC-IP Software User’ s Manual 50 at M2 and is displayed next to the M2 marker. Calculations are then made to calculate C/I that is the difference in level between the APL of the TDMA signal and the RMS of peak of the interfering signal (M2 set on ingress or distortion). A calculation is also made to determine the C/N that is the difference betwee[...]

  • Page 58

    Chapter 4 PC-IP Operation 51 Figure 4-26 Frequency - Double click on the Frequency box to enter the desired frequency for each marker. Any frequency from 5 to 50 MHz (65 MHz for International models) may be entered. Bandwidth - Double click on the Bandwidth box to enter the desired frequency for each marker. Any bandwidth may be entered from 0, for[...]

  • Page 59

    PC-IP Software User’ s Manual 52 Send Upstream Setup to the Install Profiler After editing the Upstream Setup, you may upload or send the information to the Install Profiler by clicking on the Send button. Getting Upstream Setup from the Install Profiler To download the current Install Profiler Upstream Setup use the Get button. The current Upstr[...]

  • Page 60

    Chapter 4 PC-IP Operation 53 Figure 4-27 Print Select the Print icon from the main menu to print the current configuration screen in a database format using the current default printer (per Windows setup). Print Preview Print Preview may be selected from the File menu to display a screen preview of the Return Pilot Generator configuration informati[...]

  • Page 61

    PC-IP Software User’ s Manual 54 and measuring leakage in confined areas, such as hallways of apartment buildings, steam tunnels, and crowded city streets. Before making measurements, the user should configure the LP100 for the specific requirements of the current task. Leakage Setup Figure 4-28 The initial leakage configuration is setup in the P[...]

  • Page 62

    Chapter 4 PC-IP Operation 55 Leakage Limit - Select Set Llimit and use the arrow keys to increment the display to the desired limit to trigger the leakage alarm. Distance - Select set and use the arrow keys to select the desired distance for the measurement (the range of values is 10 to 500 feet). Compensation - Select Compensation and use the arro[...]

  • Page 63

    PC-IP Software User’ s Manual 56 CLONE UTILITY The Clone feature is effectively copies all of the configuration information from one Install Profiler to one or more Install Profilers. This ensures that all of your Install Profilers are identically configured. Prepare the complete Install Profiler configuration setup before you begin the clone pro[...]

  • Page 64

    Chapter 4 PC-IP Operation 57 Getting Information from the Install Profiler To download database configuration Setup information (Figure 4-29) from an Install Profiler to the PC-IP software, click on the Load Data button. The Install Profiler information is not stored to a file on disk, but only to active memory for use in downloading the informatio[...]

  • Page 65

    PC-IP Software User’ s Manual 58[...]

  • Page 66

    Chapter 5 Viewing Files 59 Chapter 5 Vie wing Files Figure 5-1 Select a file from the list labeled Install Profiler Files (Figure 5- 1). Select the desired file and then click on Load File. The PC- IP software will download the file and illuminate the appropriate viewing icons. The Viewing icons are gray until a file is loaded. The type of saved fi[...]

  • Page 67

    PC-IP Software User’ s Manual 60 0.5 dBmV, NTSC modulation, a video to audio carrier level ratio of –10.4 dB and an adjacent channel ratio of +1.0 dB. Bar Graphs Bar graphs of the video carrier, audio carrier, second audio carrier (if used) and adjacent channel level are all displayed side by side. Vertical Scale - The vertical scale is auto sc[...]

  • Page 68

    Chapter 5 Viewing Files 61 The V/A Ratio is only calculated and displayed for the primary audio carrier, although both are compared to the criteria for pass/ fail analysis. In addition, The User Name, File Name and Location are displayed for each Analog or Digital Saved SLM screen. ANALOG CHANNELS Tabular measurement information is displayed next t[...]

  • Page 69

    PC-IP Software User’ s Manual 62 result of the difference in level between the video carrier level measurement and the measurement of the upper adjacent video carrier in dB. This measurement and calculation is only made if the upper adjacent video carrier is within the nominal channel bandwidth of the tuned channel. The limits established when th[...]

  • Page 70

    Chapter 5 Viewing Files 63 Analysis Display – The channel number and modulation type are displayed the same as analog channels. Similarly, the location and modulation type are displayed. Digital – The digital channel’s Frequency and Average Power Level measurement replaces the video carrier level measurement and is shown in dBmV. All audio ca[...]

  • Page 71

    PC-IP Software User’ s Manual 64 VIEW SCAN SA VED FILE When the Scan icon is in color, it means that the current file is a Scan saved file and can be viewed and analyzed by clicking on the icon. When the icon is selected, a window (Figure 5-4) displays the Scan saved data. The Technician name, type of file and File Name and Location will be displ[...]

  • Page 72

    Chapter 5 Viewing Files 65 Figure 5-4 Figure 5-4 shows the typical recalled Scan display. Markers provide the channel indication and level for the channels where the marker is positioned. Move markers by clicking and holding down the button while dragging the marker to the desired location. Bar Graphs – Bar graphs of the video carrier and audio c[...]

  • Page 73

    PC-IP Software User’ s Manual 66 Zoom Box – Clicking on the Zoom Box button allows the user to place a box over the area of the bar graph, which he wishes to view. To place the Zoom Box, place the cursor over the upper left most area of the bar graph to be viewed and hold down the mouse button while dragging the box to the lower right most area[...]

  • Page 74

    Chapter 5 Viewing Files 67 Location – The location indicates the current set of Limits criteria used for the Pass/Fail analysis: Set-Top, Ground Block, or Tap. Markers – Two measurement markers are provided by clicking on the Markers button. A green and a yellow marker are displayed on the bar graph. The marker color corresponds to the color of[...]

  • Page 75

    PC-IP Software User’ s Manual 68 to Valley), Maximum Adjacent Channel Deviation plus Digital Tilt, Digital P/V (Peak to Valley), and the A/D (Analog to Digital Level) ratio. Measurements and calculations are based on the lowest and highest frequency channel for the analog and digital carriers in the Channel Table. Alternatively, the user may sele[...]

  • Page 76

    Chapter 5 Viewing Files 69 appear in a pop up window and include the Channel Number, Video Carrier (or Digital) Level, Audio Carrier Level, Delta (video to audio ratio), Adjacent Channel Ratio and the Modulation type. Measurement results are compared to the Limits and auto- matically displayed in Red if they are outside of the desired limits. Figur[...]

  • Page 77

    PC-IP Software User’ s Manual 70 Figure 5-8 shows an Excel spreadsheet created by pasting the copied Detail Data into the top left cell of the spreadsheet. Figure 5-8 VIEW SMAR T AMPLITUDE MEASUREMENTS When this Amplitude icon is in color, it means that the current file is a SMART test saved file and the Scan or Amplitude measurements stored in t[...]

  • Page 78

    Chapter 5 Viewing Files 71 Figure 5-9 Analog Screen Figure 5-10 Digital Screen[...]

  • Page 79

    PC-IP Software User’ s Manual 72 View Cable Modem Range & Register Details of a Saved SMART Test File. When the Cable Modem icon is in color, it means that the current file is a SMART test saved file and the Cable Modem connection details stored in the file can be viewed and analyzed by clicking on the icon. When the icon is selected, a scree[...]

  • Page 80

    Chapter 5 Viewing Files 73 Downstream The results of the Downstream DOCSIS channel measurements are displayed providing information about the performance of the network at the location where the data was saved. Rate - This is the result of the downstream Data Rate test that was stored. The test must be checked on the Limits setup screen and properl[...]

  • Page 81

    PC-IP Software User’ s Manual 74 properly configured in the Cable Modem Setup screen to provide accurate results. See Appendix A for details on setting up an FTP server for these tests. Level - This is the amplitude level of the upstream signal set by the ranging process with CMTS in dBmV. Block Error Rate (BkER) - The BkER is the upstream bit er[...]

  • Page 82

    Chapter 5 Viewing Files 75 Ranging TFTP - Pass / Fail – Indicating whether the internal cable modem was able to download the TFTP file from the TFTP server. Ranging Emulator - Pass / Fail – Indicating whether the internal cable modem was able to gain a second IP address which is routable through the DHCP process. VIEW UPSTREAM SPECTR UM MEASURE[...]

  • Page 83

    PC-IP Software User’ s Manual 76 Figure 5-12 shows the typical recalled Upstream Spectrum display. Markers provide the frequency indication and level where the marker is positioned. Markers 1, 2 and 3 are fixed to the points where the measurements were made when the test results were saved. A blue cursor is also provided, which may be moved by cl[...]

  • Page 84

    Chapter 5 Viewing Files 77 File Next to the bar graph are a series of measurement information displays in tabular and text form. Technician - The name of the technician stored in the Install Profiler is displayed. File - The type and name of the file being viewed are displayed. Markers – Three measurement markers are provided. Green, yellow and p[...]

  • Page 85

    PC-IP Software User’ s Manual 78 Ingress Figure 5-13 Figure 5-13 shows the typical recalled ingress display. Markers provide the frequency indication and level where the marker is positioned. Markers 2 and 3 are fixed to the points where the measurements were made when the test results were saved. A blue cursor is also provided, which may be move[...]

  • Page 86

    Chapter 5 Viewing Files 79 maximum level displayed on the vertical axis and the lower box is the minimum level displayed on the vertical axis. The user may change the settings by clicking on the desired box and entering the new data. Zoom Box – Clicking on the Zoom Box button allows the user to place a box over the area of the bar graph that he w[...]

  • Page 87

    PC-IP Software User’ s Manual 80 Details Noise Margin - Displays the difference between the measured noise level and the programmed Limit. This is not a live measurement based on the current marker settings, but is based on the measurements at the time the test results were saved. Ingress Margin - Displays the difference between the measured ingr[...]

  • Page 88

    Chapter 5 Viewing Files 81 Figure 5-14[...]

  • Page 89

    PC-IP Software User’ s Manual 82[...]

  • Page 90

    Chapter 6 Upgrade Procedures 83 Chapter 6 Upgrade Pr ocedures PC-IP SOFTW ARE Downloading Replacement Software The latest upgrades are always available at the Sunrise Telecom Web page located at www.sunrisetelecom.com/broadband. When upgrading, it is best to be sure that you have a CM500 IP available and that you have sent your entire database to i[...]

  • Page 91

    PC-IP Software User’ s Manual 84 previous database from the CM500 IP where you uploaded your database prior to the upgrade. Installing the CM500 IP Upgrade Using Windows Explorer, open the file named: “CM500Upgrade#.##.exe”. This will install a program on your PC to upgrade your CM500 IPs. Confirm the prompts that you want to install the prog[...]

  • Page 92

    Chapter 7 Service and Suppor t 85 Chapter 7 Sunrise Service and Suppor t Sunrise is committed to excellent service worldwide. Our goal is to provide you with professional assistance in the use of our software and services, wherever you are located. Technical Support and Customer Service solutions vary by country. If you have questions about the ser[...]

  • Page 93

    PC-IP Software User’ s Manual 86[...]

  • Page 94

    Chapter 8 Specifications 87 Chapter 8 Specifications PC Requirements 300 MHz Pentium PC or better Windows™ 98, ME, NT, XP or 2000 32M RAM CD-ROM Drive Com 1 and/or Com 2 Serial Port 115,200 or 38,400 kB/S or USB port with Belkin F5U103 USB to RS-232 adapter. 1024 x 768 or higher display for best results Hardware Install Profiler with Rev 1.00 or [...]

  • Page 95

    PC-IP Software User’ s Manual 88[...]

  • Page 96

    Chapter 9 Reference 89 Chapter 9 Reference APPENDIX A: EXAMPLE FTP SETUP Introduction Meteor FTP software is a shareware program which can be used to provide an FTP server for the CM500 IP operation. Sunrise Telecom does not endorse or recommend Meteor FTP as a server program and only provides this documentation as an example of a typical implement[...]

  • Page 97

    PC-IP Software User’ s Manual 90 IP address of the server, a user name, password and a file name for the download will need to be programmed into the CM500 IP to access the FTP site. These parameters will need to match the parameters setup in the FTP server. Many of the setups and operation of the FTP server will be up to the user’s preference.[...]

  • Page 98

    Chapter 9 Reference 91 CONFIGURE SERVER PATHS Figure 9-1 This dialog is used to set the default directories and file locations used by the server. FTP Root Directory This is the top-level directory in the FTP server. Users are not allowed access to any directories above this one in the directory tree. This is also the default directory for all user[...]

  • Page 99

    PC-IP Software User’ s Manual 92 Default Uploads Directory This is the default directory where user uploaded files are stored. The upload location can also be customized on a per-user basis through the User Accounts dialog. The Default Upload Directory is the location where the test file will be uploaded during the Upstream Data Rate test. The up[...]

  • Page 100

    Chapter 9 Reference 93 Anonymous FTP Access Anonymous access is not required by the CM500 IP and in general should be avoided. Although your site is not publicized, malicious Internet users will find it. We strongly recommend not allowing anonymous access. Even with user name and password protection, the information on your server is not secure. Be[...]

  • Page 101

    PC-IP Software User’ s Manual 94 to upload files to your server’s default uploads directory. Select Delete Permission to allow users to delete or overwrite files on your FTP server. Caution: The Write Permission and Delete Permission check boxes should only be checked if you are sure you wish to allow users to upload files to your computer and [...]

  • Page 102

    Chapter 9 Reference 95 Use the Max Total Connections setting to limit the number of simultaneous connections to your server. Setting this to an appropriate value can enhance performance for users by limiting connections to a manageable level. Use the Time Out Idle connections check and setting boxes to specify a time period in minutes before an idl[...]

  • Page 103

    PC-IP Software User’ s Manual 96 Auto Start On The auto start feature allows the FTP server to start automatically when the program is launched. This can be convenient if you wish to avoid having to automatically start the server each time it is launched. Run in Background on Close This feature allows the FTP server to run as a background process[...]

  • Page 104

    Chapter 9 Reference 97 FTP Server Cache Settings Figure 9-5 Cache Files Meteor FTP can be configured to maintain caches of the most frequently accessed files and directories. This can significantly increase performance by storing this data in dynamic memory and thus avoiding slow hard drive access requests. The settings for best performance depend [...]

  • Page 105

    PC-IP Software User’ s Manual 98 CACHE DIRECTORY REQUESTS Similarly, to cache directory requests, check the “Cache Directory Listings” check box and set the desired directory cache size. Even on systems with limited physical RAM, enabling directory caching can result in a significant improvement in user perception of server performance. For u[...]

  • Page 106

    Chapter 9 Reference 99 Figure 9-6 RUNNING THE METEOR FTP SER VER Basic FTP server operations ACTIV A TE USER ACCOUNTS SERVER ST A TUS REFRESH DIRECTORY CACHE CONFIGURA TION FONT REFRESH FILE CACHE Activate Button This button activates and deactivates the FTP server. The server is active and available to server files when this button is in the press[...]

  • Page 107

    PC-IP Software User’ s Manual 100 Users Button This button displays the User Administration dialog to setup and manage user accounts. Font Button This button displays the font dialog. The font dialog allows you to select a font to be used in the user pane, monitor window and status pane. Directory Cache Refresh Button This button clears all direc[...]

  • Page 108

    Chapter 9 Reference 101 Figure 9-7 Click on the Add button to add a new user. The Add User dialog is displayed. Figure 9-8 Enter the user logon name and password in the respective edit boxes. Select the root directory for the user if different from the default root directory. (The user default directory must exist at or below the FTP server root di[...]

  • Page 109

    PC-IP Software User’ s Manual 102 Users must have READ, WRITE and DELETE privileges on the FTP server. Read allows the users to download files for downstream Data Rate tests. Write allows the user to send files upstream for the Upstream Data Rate test. Delete allows the user to delete the file that was uploaded during the upstream Data Rate test.[...]

  • Page 110

    Chapter 9 Reference 103 example, to block all computers with IP addresses starting with “207”, enter “207.*.*.*” in the edit box and click enter. Note that you can either block all addresses in the list or allow access only to addresses in the list. This is controlled by the IP filter radio buttons in the IP filter dialog or on the General [...]

  • Page 111

    PC-IP Software User’ s Manual 104 Ban: Adds the user’s IP address to the list of blocked IP addresses if IP filtering is set to the block mode. Disconnect: Disconnect the current user from the FTP server. The user is not permanently blocked and may reconnect if the account remains valid. User Info Window The user info window displays informatio[...]

  • Page 112

    Chapter 9 Reference 105 Cache View Dialog The cache view dialog allows you to view the files and directories currently stored in the server cache and reload or remove files. It also displays basic cache statistics related to each entry. The cache view dialog is displayed by selecting “Cache Contents” from the View menu. Figure 9-12 Server Stati[...]

  • Page 113

    PC-IP Software User’ s Manual 106 Figure 9-14 Use the R, G and B sliders to select the desired color combination. Command Line Options Meteor FTP supports the following command line options: /s: Automatically starts the server on launch and sets the server to auto-start feature on. Ex: “meteor /s” /b: Automatically starts the server in backgr[...]

  • Page 114

    Chapter 9 Reference 107 APPENDIX B: CHANNEL TABLES The channel table is used by the Install Profiler to define the channel names, frequencies, type of modulation and other critical configuration information about the signal to be tested. In addition to the channel plans listed below, three User plans are provided and pre-programmed with the US Stan[...]

  • Page 115

    PC-IP Software User’ s Manual 108 US, Germany, China and UK Default Channel Plans U.S.A. U.S.A. U.S.A. GERMANY CHINA UK HRC IRC Standard P AL B/G P AL D P AL I HRC NTSC M NTSC M NTSC M P AL B/G P AL D P AL I HRC A/V 4.5 A/V 4.5 A/V 4.5 A/V 5.5 A/V 6.5 A/V 6 A/V2 5.742 A/V2 6.552 BW 6 BW 6 BW 6 BW 7/8 BW 8 BW 8 2 54.0027 2 55.2625 2 55.25 2 48.25 [...]

  • Page 116

    Chapter 9 Reference 109 U.S.A. U.S.A. U.S.A. GERMANY CHINA UK HRC IRC Standard P AL B/G P AL D P AL I HRC 35 288.0144 35 289.2625 36 295.2625 S29 367.25 Z28 384.25 32 368 36 294.0147 36 295.2625 37 301.2625 S30 375.25 Z29 392.25 33 376 37 300.015 37 301.2625 38 307.2625 S31 383.25 Z30 400.25 34 384 38 306.0153 38 307.2625 39 313.2625 S32 391.25 Z31[...]

  • Page 117

    PC-IP Software User’ s Manual 110 U.S.A. U.S.A. U.S.A. GERMANY CHINA UK HRC IRC Standard P AL B/G P AL D P AL I HRC 78 546.0273 78 547.2625 79 553.25 51 71 1.25 DS48 791.25 75 712 79 552.0276 79 553.2625 80 559.25 52 719.25 DS49 799.25 76 720 80 558.0279 80 559.2625 81 565.25 53 727.25 DS50 807.25 77 728 81 564.0282 81 565.2625 82 571.25 54 735.2[...]

  • Page 118

    Chapter 9 Reference 111 U.S.A. U.S.A. U.S.A. GERMANY CHINA UK HRC IRC Standard P AL B/G P AL D P AL I HRC 126 804.0402 126 805.2625 127 81 1.25 127 810.0405 127 81 1.2625 128 817.25 128 816.0408 128 817.2625 129 823.25 129 822.041 1 129 823.2625 130 829.25 130 828.0414 130 829.2625 131 835.25 131 834.0417 131 835.2625 132 841.25 132 840.042 132 841[...]

  • Page 119

    PC-IP Software User’ s Manual 112 Additional Channel Plans: Japan, South Korea, Taiwan, Spain and Poland JAP AN S. KOREA HONG KONG T AIW AN SP AIN POLAND NTSC M NTSC M P AL I NTSC P AL B/G P AL B/G A/V 4.5 A/V 4.5 A/V 6 A/V 4.5 V/A 5.5 A/V 6.5 A/V2 A/V2 6.552 V/A2 NICAM A/V2 6.742 BW 6 BW 6 BW 8 BW 6 BW 7 and 8 BW 8 1 91.25 2 55.25 21 471.25 2 55[...]

  • Page 120

    Chapter 9 Reference 113 JAP AN S. KOREA HONG KONG T AIW AN SP AIN POLAND NTSC M NTSC M P AL I NTSC P AL B/G P AL B/G C40 325.25 36 295.25 60 783.25 36 295.2625 S29 367.25 S33 423.25 C41 331.25 37 301.25 37 301.2625 S30 375.25 S34 431.25 C42 337.25 38 307.25 38 307.2625 S31 383.25 S35 439.25 C43 343.25 39 313.25 39 313.2625 S32 391.25 S36 447.25 C44[...]

  • Page 121

    PC-IP Software User’ s Manual 114 JAP AN S. KOREA HONG KONG T AIW AN SP AIN POLAND NTSC M NTSC M P AL I NTSC P AL B/G P AL B/G 32 585.25 79 553.25 51 71 1.25 K58 767.25 33 591.25 80 559.25 52 719.25 K59 775.25 34 597.25 81 565.25 53 727.25 K60 783.25 35 603.25 82 571.25 54 735.25 K61 791.25 36 609.25 83 577.25 55 743.25 K62 799.25 37 615.25 84 58[...]

  • Page 122

    Chapter 9 Reference 115 JAP AN S. KOREA HONG KONG T AIW AN SP AIN POLAND NTSC M NTSC M P AL I NTSC P AL B/G P AL B/G 127 81 1.25 128 817.25 129 823.25 130 829.25 131 835.25 132 841.25 133 847.25 134 853.25 135 859.25[...]

  • Page 123

    PC-IP Software User’ s Manual 116 License Agreement PC-IP Software License Agreement WARNING: SUNRISE TELECOM, INC. IS WILLING TO LICENSE THE ENCLOSED PC-IP SOFTWARE (HEREINAFTER THE “SOFTWARE”) AND USER DOCUMENTATION TO YOU ONLY UPON THE CONDITION THAT YOU ACCEPT ALL OF THE TERMS CONTAINED IN THIS LICENSE AGEEEMENT. PLEASE READ THE TERMS CAR[...]

  • Page 124

    Chapter 9 Reference 117 RESTRICTIONS. You may not: • permit other individuals to use the Software except under the terms listed above; • permit concurrent use of the Software; • modify, translate, reverse engineer, decompile, d isassemble (except to the extent applicable laws specifically prohibit such restriction), or create derivative works[...]

  • Page 125

    PC-IP Software User’ s Manual 118 or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including without limitation, damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use of or inability to use the software pr[...]

  • Page 126

    Chapter 9 Reference 119 TO THE TERMS SET FORTH HEREIN, AND NOT THOSE IN YOUR PURCHASE ORDER. If any provision of this Agreement is held to be unenforceable, such provision shall be reformed only to the extent necessary to make it enforceable. This Agreement shall be governed by California law (except for conflict of law provisions). The application[...]

  • Page 127

    PC-IP Software User’ s Manual 120[...]