Sundance Spas Portofino Series manual

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Table of contents for the manual

  • Page 1

    Po rt ofino Series Ins tallation & Owner ’ s Manual Po rt ofino Series Ins tallation & Owner ’ s Manual[...]

  • Page 2

    Attention New Spa Owner! Congr atulations on the purchase of y our ne w P or tofino spa! List ed below ar e impor tant main tenance r ecommendations y ou should obser v e on a r egular basis to pr otect y our new in v estment . Filter Maintenance Y our ne w spa is equipped with an advanced 2-stage w ater filtr ation system that pr ovides unsurpasse[...]

  • Page 3

    T able of Contents 1.0 Important Spa Owner ’ s Information ................................... 1 2.0 FCC Notice ............................................................................ 1 3.0 Important Safety Instructions ............................................. 2 3.1 General Electrical Safety Instructions ................................[...]

  • Page 4

    10.5 Maintaining The Cover ........................................................ 21 10.6 Maintaining The Wood Cabinet ........................................... 21 10.7 Maintaining The Synthetic Cabinet ..................................... 21 10.8 Winterizing The Spa ............................................................ 21 10.9 Maintain[...]

  • Page 5

    1.0 Important Spa Owner ’ s Information Y our Portofino spa is constructed of the highest standards and is capable of providing many years of trouble-free use. However , because heat retentive materials are utilized to insulate the spa for efficient operation, an uncovered spa surface directly exposed to sunlight and high temperatures for an exte[...]

  • Page 6

    Changes or modifications not expressly approved by the party responsible for FCC compliance could void the user ’s authority to operate this equipment. 3.0 Important Safety Instructions When installing and using this equipment, basic safety precautions should always be followed, including the following: 1. READ AND FOLLOW ALL INSTRUCTIONS BEFORE [...]

  • Page 7

    rated switch or circuit breaker to open all ungrounded supply conductors to comply with the country electrical code. 8. Before entering a spa or hot tub the user should measure the water temperature with an accurate thermometer since the tolerance of the water temperature regulating device may vary as much as ± 5 ° F ( ± 3 ° C). 9. Always enter[...]

  • Page 8

    20. Excessive temperatures may cause hyperthermia. Symptoms and first aid information are as follows: • HEA T STROKE: The most susceptible people are the very young and elderly , alcoholics, and most people under the influ- ence of drugs, medication and alcohol. • SYMPTOMS: Hyperthermia causes loss of salt, sweating, dizziness, headache, drynes[...]

  • Page 9

    4.0 Choosing a Location IMPORT ANT : Because of the combined weight of the spa, water , and users, it is extremely important that the base upon which the spa rests be smooth, flat, level and capable of uniformly supporting this weight without shifting or settling for the entire time the spa is in place. If the spa is placed on a surface which does [...]

  • Page 10

    4.2 Indoor Location For indoor installations, be certain to make provisions for proper ventilation. When the spa is in use, considerable amounts of mois- ture will escape. This can damage various surfaces over time. A dehumidifier can help control the moisture in the room. If you have any questions regarding the placement or installation of your sp[...]

  • Page 11

    All Export 230-240 V AC Models (50 / 60 Hz) 230V AC/ 230V AC/ 20 A* 30 A** V oltage: 230 V AC 230 V AC Frequency: 50 / 60Hz 50 / 60Hz Current Draw: 13A 19A # of Wires: 3 3 Circuit Breaker: 20 A 30 A * In the 20 A configuration, the heater will not operate at the same time as the main jets pump. This is the factory setting. ** In the 30 A configurat[...]

  • Page 12

    6.0 Electrical Wiring Instructions Important Notice: The electrical supply to this product must be installed by a qualified, licensed electrician to comply with all regulations and standards specified by the electrical authority in your state or country . 1. A 240 V AC powered spa must be permanently connected (hard- wired) to the power supply . No[...]

  • Page 13

    BLUE BLUE BRO WN BRO WN GRN 1 2 TB1 All Export Models: 230-240 V AC, 3-Wire (50/60 Hz) to Circuit Board Power In fig. I 7.0 Start-Up Instructions Congratulations! Y ou are now all set to get your new spa ready to use. Simply follow this step-by-step procedure and, before long, you will be enjoying your first glorious experience in your Portofino sp[...]

  • Page 14

    Always refill with garden hose in filter compartment. This helps to purge trapped air from pump intakes. Failure to do so may cause air to be trapped in either pump 1 or the circulation pump’s intake (air lock), preventing either pump from circulating water . After filling, make sure the filter is installed properly before applying power to the s[...]

  • Page 15

    8.0 Control Panel Functions Panel Functions: A. Heat Indicator: lit when heater is on. B. W armer Button: increases water temperature setpoint. C. Cooler Button: decreases water temperature setpoint. D. LED Display: can display current water temperature (default display*), water temperature setpoint, selected filtration mode, and error messages. E.[...]

  • Page 16

    9.0 Operating Instructions The spa control system has automatic functions that operate upon start-up and normal operation to protect the system. Upon power up, the readout displays the following information: 1. Control displays current software release (e.g. 3.54), then; 2. Control panel displays “888” and all indicator LEDs are lit, permitting[...]

  • Page 17

    9.4 Solo Massage Selector / Air Control Operation 9.5 Metro Massage Selector / Air Control Operation Massage Selector Functions:  Diverts W ater Flow Between Jet Group C and Jets A&B Air Controls Functions: Air Controls A-C Open An Air V enturi to Specified Jets:   = Jets A  = Jets B  = Jet Group C A B Z C A A A A Z B B B B C C 1[...]

  • Page 18

    14 Massage Selector Functions: Diverts W ater Flow Between Jet Group A and Jets D . Jet Groups B & C Are Alwa ys On. Howe ver , The Jet F aces of These Jets Can be Adjusted to P ersonal Preference Le vels . Air Controls Functions: Air Controls A-C Open An Air V entur i to Specified Jets: = Jet Group A = Jet Group B = Jet Group C A Z B C A A B B[...]

  • Page 19

    15 9.7 Filtration Options Y our new spa includes a 24-hour circulation pump which filters the water continuously while using less energy than a common 100 watt light bulb! The circulation pump draws water through the short side of the double-ended filter cartridge and effectively removes small debris in your spa. Note: the 24-hour circulation pump [...]

  • Page 20

    9.1 1 Selecting The Skimming/Heating Mode Press and hold both control panel W ARMER and COOLER buttons at the same time, then release. Then press either W ARMER or COOLER button to select skimming/heater mode F0-F6 or lock modes L1-L2 below: Standard Skimming/Heating Modes F0 5 minutes of skimming per day (one 5 minute “Blow-Out” cycle every 24[...]

  • Page 21

    To set a time for the first skimming/heating cycle, simply turn power on to the spa two minutes prior to the desired time. EXAMPLE: If you desire your first skimming/heating cycle to begin at 10:00 AM turn off power to the spa and turn it back on again at 9:58 AM. Note: start time is approximate and may vary slightly from day to day . 10.0 Care And[...]

  • Page 22

    AL W A YS TURN POWER TO HOT TUB OFF BEFORE CLEANING THE FIL TER CARTRIDGE! Refer to the filter cleaning/replacement procedure below . 18 B A C F TURN PO WER T O HOT TUB OFF! D Rinse debris from all filter pleats using a garden hose and high-pressure nozzle. Star t at top and work downward to f ace. Repeat process until all filter pleats are clean. [...]

  • Page 23

    Periodically , the polyester mesh (pleated) filter will need a more thorough cleaning to remove imbedded oils and minerals. For this, we suggest cleaning as illustrated above (step D), followed by soaking the filter overnight in a plastic container filled with a solution of water and a specially formulated filter cleanser available from your Portof[...]

  • Page 24

    To drain Solo model, first, shut off the power to the spa. Next, re- move the drain cap, then open the equipment access panel and locate the drain valve and turn handle to open. Refer to section 13.1 (page 28). T o drain Metro and Caprio models, first, shut of f the power to the spa. Pull the external drain cap from the wood skirt (attached to it i[...]

  • Page 25

    10.5 Maintaining The Cover Using the Portofino insulating spa cover anytime the spa is not in use will significantly reduce your operating costs, heat-up time and maintenance requirements. T o prolong the life of the cover , handle it with care and clean it regularly using mild soap and water . Periodic treatments with a special conditioner develop[...]

  • Page 26

    during periods of severe freezing temperatures, it is important that all water be removed from the spa and equipment to protect against damage from freezing. For expert winterization of your spa, contact your authorized Portofino dealer . 10.9 Maintaining W ater Quality Maintaining the quality of the water within specified limits will serve to enha[...]

  • Page 27

    10.1 1 Sanitizing / Using Additives To destroy bacteria and organic compounds in the spa water , a sanitizing agent must be used regularly . Consult your Sundance dealer for specific sanitizing instructions. IMPORT ANT : Do not use T richlor in your spa. This chemical can have an extremely corrosive effect on certain materials in the spa. Damage ca[...]

  • Page 28

    1 1.0 Error Conditions / Error Messages 1 1.1 Summer Logic When the actual spa water temperature reaches up to 2 ° F (1 ° C) above the set temperature, the spa goes into “summer logic.” The circulation pump will turn of f automatically to avoid adding additional heat to the water , eventually creating an overheat condition. This setting is no[...]

  • Page 29

    sensor is not functioning. Y our authorized dealer must repair this. 1 1.4 Panel displays SN2 Open or shorted sensor (heater disabled). The temperature sensor is not functioning. Y our authorized dealer must repair this. 1 1.5 Panel displays FL1 or FL2 A flashing “FL1” display means the flow switch is malfunctioning open; a flashing “FL2” d[...]

  • Page 30

    26 1 1.7 Panel displays ICE Freeze Protection - A potential freeze condition has been detected. No action is required. Main pump will operate to circulate warm water through the plumbing until the spa is out of danger . 1 1.8 Panel Displays - - - The safety “W atchdog” software has been triggered and the spa is deactivated. A problem has been d[...]

  • Page 31

    27 certain you tighten the diverter cap and/or reinstall the filter before turning on spa power and restarting the pump. 12.3 Poor Jet Action 1. Press the JETS button to make certain the pump is on. 2. Rotate the air control to the “on” position. 3. Solo Models Only - make certain that the water level is to just below the neck jets. 4. Check fo[...]

  • Page 32

    13.0 Spa Equipment Packs 13.1 Solo Equipment Pack 1. Overflow Fitting 2. Drain Cap 3. Auxiliary Pan Drain Location 4. Load Box 5. Safety Screen and Heater Intake 6. Drain V alve 7. Heater 8. Circulation Pump 9. Main Pump 10. Filter 11 . Pan 12. Wood Frame 13. Pump Unions 3 2 8 11 7 10 1 5 6 13 4 12 9 13.2 Metro Equipment Pack 1. Load Box 2. Heater [...]

  • Page 33

    29 121.92 cm (48") 180.34 cm (71") Equipment Access Side - Do Not Obstruct 1 2 3 3 4 5 6 7 8 9 13.3 Caprio Equipment Pack 1. Load Box 2. Heater 3. Circulation Pump 4. Main Pump 5. Pump Unions 1 4 2 5 3 1. Overflow 2. Control Panel 3. Air Controls 4. Massage Selector 5. Skimmer Weir 6. Filter 7. Neck Jets 8. Filter Nut 9. Safety Screen (Lo[...]

  • Page 34

    30 223.52 cm (88") 200.66 cm (79") Equipment Access Side - Do Not Obstruct 5 3 6 3 4 2 1 7 3 14.3 Caprio Overhead View 1. Control Panel 2. Air Controls 3. Massage Selector 4. Filters 5. Neck Jets 6. Skimmer Weir 7. Filter Nut 8. Safety Screen (Located Inside Filter W all Fitting) 213 cm (84") 163 cm (64") 1 2 2 3 5 7 8 Equipment[...]

  • Page 35

    31 15.0 120/240 V AC Convertible Circuit Diagram This wiring diagram is used for all US/Canada convertible power Caprio, Metro, and Solo Models with 120/240 V AC (60 Hz) power requirements. Ozonator O 3 GRN TB1 Standard 120 V AC 3-Wire Connection (60 Hz, 1 Phase, 15 A Service) Use copper conductors ONL Y . Wire size must be appropriate per NEC and/[...]

  • Page 36

    32 16.0 230V AC 50Hz Dedicated Circuit Diagram This wiring diagram is used for all Export Caprio, Metro, and Solo Models with dedicated 230 V AC (50 Hz) power requirements. Ozonator O 3 TB1 230 V AC, 3-Wire Connection (50 Hz, 1-Phase Service) USE COPPER CONDUCTORS ONL Y . WIRE SIZE MUST BE APPROPRIA TE PER NEC AND/OR LOCAL CODES 2 1 Flow Switch Hi-[...]

  • Page 37

    33 17.1 Solo Specifications • Dimensions: 48” x 71” x 29” (122 cm x 180 cm x 74 cm) • Seating Capacity: 1 Adult • Dry Weight: 401 lbs / 182 kg • Filled Weight: 1,238 lbs / 562 kg •W ater Capacity (A vg. Fill): 100 US Gal / 380 Liters • Controls: Solid-State Electronic Controls with LED Readout, Programmable T emperature, Filtratio[...]

  • Page 38

    34 • Filter: Double-End Cartridge, 20” Slipstream TM W eir with Automatic Brominator TM •W ater T reatment: Brominator Chemical Feeder • Lighting: Underwater with T wo Colored Lenses; Optional SunGlow TM Multi-Color LED Light Kit • Handrails: 2 High Quality Stainless Steel • Pillows: 2-Part/2-T one Gray , Bolt-on; Optional Blue or Camel[...]

  • Page 39

    35 17.2 Metro Specifications • Dimensions: -W ith Wood Cabinet: 64” x 84” x 30.5” (163 cm x 213 cm x 78 cm) - With Synthetic Cabinet: 62” x 82” x 30.5” (157 cm x 208 cm x 78 cm) • Seating Capacity: 2 Adults • Dry Weight: 498 lbs / 226 kg • Filled Weight: 2083 lbs / 945 kg •W ater Capacity (A vg. Fill): 190 US Gal / 719 Liters [...]

  • Page 40

    36 • Air Controls / Massage Selectors: 2 / 1 • Filter: 2-Stage MicroClean TM Cartridge, 20” Slipstream TM Weir with Automatic Brominator TM •W ater T reatment: Brominator Chemical Feeder; Ready for PermaClear TM or SunZone TM CD Installation • Lighting: Underwater , with T wo Colored Lenses; Optional SunGlow TM Multi-Color LED Light Kit ?[...]

  • Page 41

    37 17.3 Caprio Specifications • Dimensions: -W ith Wood Cabinet: 79” x 88” x 33” (201 cm x 224 cm x 84 cm) - With Synthetic Cabinet: 77” x 86” x 33” (196 cm x 218 cm x 84 cm) • Seating Capacity: 3-4 Adults • Dry Weight: 638 lbs / 289 kg • Filled Weight: 3,543 lbs / 1,607 kg •W ater Capacity (A vg. Fill): 350 US Gal / 1,325 Lit[...]

  • Page 42

    38 • Air Controls/Massage Selectors: 3/1 • Filter: 2-Stage MicroClean TM Cartridge, 20” Slipstream TM Weir with Automatic Brominator TM •W ater T reatment: Brominator Chemical Feeder; Ready for PermaClear TM or SunZone TM CD Installation • Lighting: Underwater , with T wo Colored Lenses; Optional SunGlow TM Multi-Color LED Light Kit • H[...]

  • Page 43

    Notes:[...]

  • Page 44

    Sundance Spas, Inc. 1 4525 Monte Vis ta Ave, Chino, CA 9 1 7 1 0/U.S.A ., Phone: (909) 606-7733, Fax: (909) 606-0 1 95 W ebsit e: http://www .sundancespas.com 6530-386, Re v . A © 2003 Sundance Spas, Inc. Pr inted in U.S.A .[...]