StorageTek 9840 manual

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Table of contents for the manual

  • Page 1

    9840 T ape Drive Pr oduct Manual Part Number: 95 741[...]

  • Page 2

    [...]

  • Page 3

    9840 T ape Drive Pr odu ct Manual[...]

  • Page 4

    ii Sixth Ed ition 95741 Inform ation contained in this p ublication is su bject to change w ithout notice. Comment s con- cerning the contents o f this publication should be directed to: T echnical Information Services Storage T echnology Corporation One StorageT ek Drive Louisville, CO 80028-2121 USA http://sts.stortek.com/sts/tis StorageT ek, the[...]

  • Page 5

    95741 Sixth Edition iii List of Pages Docum ent Title: 9840 T ape Drive Prod uct Manual Manual Part Number: 95741 Assembly Part Number: 310340301 First Edition: April 1999, EC 112225 Sixth Edition: March 2002, EC 111701 T otal number of pages in this do cument is 250, consisting of the following: Pages Cover Blank pag e Title page Copy right p age [...]

  • Page 6

    iv Sixth Ed ition 95741 Summary of Changes The following is a history and summary of changes for this publication: EC Date Edition Description 112225 04/99 First Initial Release 53911 08/99 Second See this edition for a description of changes. 111382 02/00 Third See this edition for a description of changes. 111462 04/00 Fourth See this edition for[...]

  • Page 7

    95741 Sixth Edition v Contents List of Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Summary of Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 8

    vi Sixth Ed ition 95741 Conten ts CSL Operator Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14 T ape Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 9

    95741 Sixth Edition vii Conten ts Desktop Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19 Desktop Drive Shipping Insert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19 CSL Shipping Insert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 10

    viii Sixth Ed ition 95741 Conten ts Power-off the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Reset the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Place the Drive Offline . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 11

    95741 Sixth Edition ix Conten ts Automatic Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-18 Unload Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-18 Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 12

    x Sixth Ed ition 9574 1 Conten ts EEPROM versus RAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9 After Power On or IPL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9 Fix_ CfgErr ” Error Indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 13

    95741 Sixth Edition xi Figu res Figures Figure 1-1. 9840 T ape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Figure 1-2. 9840 T ape Drive Desktop Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Figure 1-3. 9840 T ape Drive Rack-mountable T ray . . . . . . . .[...]

  • Page 14

    Figures xii Sixth Ed ition 9574 1 Figure 5-14. Priority Mounting a Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20 Figure 5-15. Priority Mount Cart ridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-21 Figure 5-16. Cartridge Stop Mechanism . . . . . . . . . . . . . . . . . . . [...]

  • Page 15

    95741 Sixth Edition xiii Tables Tables T able 1-1. Co nfigurations and Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 T able 1-2. O perator Panel Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9 T able 1-3. O perator Panel Indicators . . . . . . . . . . . . . [...]

  • Page 16

    Tables xiv Sixth Ed ition 9574 1 This page intentionally left blank.[...]

  • Page 17

    95741 Sixth Edition xv Preface This manual contains informat ion about the 9840 Tape Drive operating with Fibre Channel or Small Computer System Interface (SCSI) interfaces. The installation chapter has instructions for the different 9840 client-server configurations. This manual includes operation, installation, maintenance, and refer ence informa[...]

  • Page 18

    Preface xvi Sixth Ed ition 9574 1 ■ Comments and Suggestions A Reader ’ s Comm ent Form at the back of this publication lets you communicat e suggesti ons or requests for change. StorageT ek encourages and appreciates reader feedback. ■ Alert Messages Alert message s call the reader ’ s attention to information that is especially important [...]

  • Page 19

    95741 Sixth Edition xvii Pref ace ■ Conventions Typogr aphical conventions highligh t special words, phras es, and actions used in this publication. Item Exam ple Descr iption Button Menu Helvetica font, and capitalization follows product label. Emph asize d text not or must Important or emphasized words and phrases appear in italics. Filenames d[...]

  • Page 20

    Preface xviii Sixth Ed ition 9574 1 ■ Additional Infor mation StorageT ek of fers several methods fo r you to obtain ad ditional infor mation. Please use one of these methods when you want to obtain the latest edition of thi s or an y othe r Stora geT ek pub licat ion. StorageT ek ’ s Exter na l W eb Site StorageT ek ’ s external W eb site pr[...]

  • Page 21

    95741 Sixth Edition xix Notices Please read the following compliance and war ning statements for this product. CA UTION: P otential equipment damage: Cabl es that connect peripherals m ust be shielded and grounded; refer to cable desc riptions in the instruction manuals. Operat ion of this equipment with cables that are not shielded and not cor rec[...]

  • Page 22

    Notices xx Sixth E dition 957 41 ■ Japanese Compliance Statement The following co mpliance st atemen t in Japanes e pertains to VCCI E MI regulations: English tran slation : This is a Class A product based on the standard of the V olu ntary Control Coun cil for Inter ference by Info rmation Technology Equipment (VC CI). If this equipment is used [...]

  • Page 23

    95741 Sixth Edition xxi Not ices ■ Inter nal Code License Statement The following is the In ternal Code License Agreement from Storag eT ek: NOTICE INTER NAL CO DE LICEN SE PLEASE READ THIS NOTICE CAREFULL Y BEFORE INST ALLING AND OPERA TING THIS EQUIPMENT . THIS NOTICE IS A LEGAL AGREEMENT BETWEEN YOU (EITHER AN INDIVIDUAL OR ENTITY), THE EN D U[...]

  • Page 24

    Notices xxii Sixth Edition 9 5741 inter operability when such information is not otherwise readily available); or (iii) sublicense, assign, or lease the Internal Code or permit an other person to use such Internal Code, or any copy of it. If you need a backup or archival copy of the Internal Code, StorageT ek, or your authorized StorageT ek distrib[...]

  • Page 25

    95741 Sixth Edition 1-1 1 Introduction This chapter provides an overview of the 9840 T ape Drive. It contains: • “ Overview ” • “ Deskt op Un it ” on page 1-3 • “ Rack-mountable Drive Tray ” on page 1-3 • “ CSL Desktop U nit ” on p age 1-4 • “ Rack-mountable CSL ” on page 1- 5 • “ 9840 T ape Drive in 9738 Library ?[...]

  • Page 26

    Over vie w 1-2 Sixth Edition 95741 Host Inter faces The 9840 T ape Drive interfaces with Fibre Channel and SCSI hosts. The drive ships with a factory installed interface card that is not to be changed in the field or at customer sites. • The Fibre-Channel (FC) configuration of the 9840 T ape Drive has d ual fiber- optic ports to allow for point-t[...]

  • Page 27

    95741 Sixth Edition 1-3 Desktop Unit ■ Desktop Unit The 9840 T ape Drive desktop unit ( Figure 1-2 ) is a manual-load sing le drive, with power supply, ho used in a desktop cabinet. ■ Rack-mountable Drive T ray The 9840 T ape Drive is also available in rack-mountable trays. Each tray ( Figure 1- 3 ) can house a single manual-load d rive or two [...]

  • Page 28

    CSL Desktop Unit 1-4 Sixth Edition 95741 The StorageT ek RACK001 cabinet ( Fig ure 1-4 ) holds up to six tr ays. Any combination of trays can be used to fill the rack cabinet slots. ■ CSL Desktop Unit The CSL desktop unit ( Fig ur e 1-5 ) consists of a 9840 Tape Drive, a power supply, and a s cratch loader mechanism. The CSL mechanism is an el ec[...]

  • Page 29

    95741 Sixth Edition 1-5 Rack-mou ntable CSL ■ Rack-mountable CSL The CSL is also available in a 19 inch tray ( Figure 1 -6 ) that can be mou nted into a rack cabinet. Up to six CSL trays may be installe d within the StorageTe k RACK001 ( Figure 1- 7 ), or inter mixed with drive trays. Figure 1-6. CSL Rack-mountable T ray Figur e 1-7 . Storag eT e[...]

  • Page 30

    9840 Tap e Drive i n 9738 Libr ary 1-6 Sixth Edition 95741 ■ 9840 T ape Drive in 9738 Library Figu re 1- 8 shows the 9840 Tape Drive used in a 9738 Library. It is mounted to a tray for easy installation into the library. The 9840 T ape Drive when installe d in the 9738 Library uses a Fibre Channel or SCSI interface. Figu re 1- 9 shows the front o[...]

  • Page 31

    95741 Sixth Edition 1-7 Operator Panels ■ Operator Panels This section describes the operator panel switches, indicators, and t he operator panel display for the 9840 T ape Drive. There are two operator panels ( Figu re 1-10 ) for the 9840 T ape Drive. They are: • “ Standard Operator Pan el ” on page 1-8 • “ CSL Operator Panel ” on pa[...]

  • Page 32

    Opera tor P anels 1-8 Sixth Edition 95741 Standar d Operator Panel The standard operator pan el ( Figure 1-11 ) has a 10-digit display, four pushbutton switches (switches ), and four indicators. Refer to Table 1-2 on page 1 -9 for explanation of the standard operator panel switch es a nd Table 1-3 on page 1-11 for th e use of th e in dica tor s. Fi[...]

  • Page 33

    95741 Sixth Edition 1-9 Operator Panels Standard Operator Panel Switches Ta b l e 1 - 2 provides control descriptions of the 9840 Ta pe Drive operator panel swi tches . T able 1-2. Op erator Panel Switches Contr ol Nam e Contr ol De scription Unl oad This swit ch is used t o rewind and un load t he tap e cart ridg e, endi ng with the tape cartridge[...]

  • Page 34

    Opera tor P anels 1-10 Sixth Edition 95741 Select When in a main configuration menu, pressing this switch will se lect one of the direct configuration/action choices in the main menu itself, or select the un derlying submenus, d epending on the s tructure of the main menu . When in a Of fline configuration submenu, pr essi n g this switch will sele[...]

  • Page 35

    95741 Sixth Edition 1-11 Operator Panels Standard Operator Panel Indicators The operator panel indicators ( Figure 1-12 ) can convey more infor mation than described below. Fo r additional infor mation, see Chapter 7, “ Error and Recovery. ” Ta b l e 1 - 3 provides a detailed explanation of the 9840 T ape Drive operator panel indicators. Figure[...]

  • Page 36

    Opera tor P anels 1-12 Sixth Edition 95741 clean (amber) On (st eady): Drive requires cleaning because of: 1. Distance, when a firmware d efined length of tape ha s passed over the R/W head s. 2. Error , after a r ead/write perm and at least half the firmware defined length of tape has passed over the R/W hea ds. ser vic e (red) Off: Flash ing: On [...]

  • Page 37

    95741 Sixth Edition 1-13 Operator Panels CSL Operator Panel The CSL operator panel ( Figure 1-13 ) allows a hu man interface to the subsystem. When t h e 9840 T ape Drive is installed in a CSL, the 9840 T ape Drive front operator panel switches and indicators are replicated on the left side of the CS L front panel. Note: See “ Standard Operator P[...]

  • Page 38

    Opera tor P anels 1-14 Sixth Edition 95741 Display The operator panel has an alphanumeric display that indicate s: • Drive status • Menu selections and configuration choices • Error messages and f ault symptom codes • Host-generated message s • Ta p e b a r , i f a c t i v a t e d The display is formed by a horizo ntal array of 10 segment[...]

  • Page 39

    95741 Sixth Edition 1-15 Operator Panels Figure 1 -14. T ape W rite/ Read Bar C hart C53272 10% 20% 30% 50% 60% 70% 80% 90% 100% 40% 10% 20% 30 % 40% 50% READ BAR (2 4 %) WRITE BAR ( 5 0%) UNWRITTEN AREA[...]

  • Page 40

    Cartri dges 1-16 Sixth Edition 95741 ■ Cartridges Currently, there are two types of 9840 tape cartridges ( Figu re 1- 15 on page 1- 17 ). Customers may purchase the standard and the V olSafe cartridge. • The standard cart r idge uses wh ite labe ls and c an be wr ite pr otecte d. If n ot write protected, data can be written over . Refer to Ta b[...]

  • Page 41

    95741 Sixth Edition 1-17 Cart ridges 9840 T ape Cart ridge Figu re 1- 15 provides specifi c features of the 9840 tape cartridge. Figur e 1-15. 98 40 T ape Cartridge Components of the 9840 T ape Cartridge A. Rear view B. Front view C. Bottom vie w 1. Manufactur er label (Std - White, V olSafe - Y ellow) 2. Cu sto me r lab el 3. Access door 4. Write-[...]

  • Page 42

    Cartri dges 1-18 Sixth Edition 95741 This page intentionally left blank.[...]

  • Page 43

    95741 Sixth Edition 2-1 2 Safety and Handling This chapter covers topics that are essenti al to all installation and service activity : • “ Safety Precautions ” • “ Electrostatic Discharge ( ESD) Dam age Prevention ” on page 2- 3 • “ Fiber Optic Safety ” on page 2-5 Read the following pages and become familiar with these guideline[...]

  • Page 44

    Safety Precaut ions 2-2 Sixth Edition 95741 Note: Important things to investigate and to be aware of include t he use of Halon ® gas, under-the-floor smok e detectors, and cables to ot her equipment nearby. Lifting T echniques Lifting, re gardless of how much or how little, can create se rious back str ess. If you follow these guidelines, you can [...]

  • Page 45

    95741 Sixth Edition 2-3 Electr ostatic Discharge (E SD) Damage • Be sure to k eep your wrists straight. A void bendin g, extending, o r twisting your wrists for long periods of time. • Do not use a pinch grip to lift lar ge or heavy loads because t he way you lift also can affect the tend ons in your hand. Wh en you grasp an object between your[...]

  • Page 46

    Electr ostatic Di scharge (E SD) Damage 2-4 Sixth Edition 95741 • T o clean the work surface, use a mild detergent and water , and make sure that the sur face is completely dry befo re you use it. • Periodically check the electrical resistance of the ground cord and the wrist- strap coil cord. Note: The ground cord shou ld measure less than 1.2[...]

  • Page 47

    95741 Sixth Edition 2-5 Fiber Optic Safety Replac e Components 7. Remove the def ective compon ent and place it on the work surface. 8. Remove the replacement compo nent from its ESD-protective package, and install the component in the equipment. 9. Place the defective component in the ESD-protective package. Clean Up 10. Disconnect the ground cord[...]

  • Page 48

    Laser Product Label 2-6 Sixth Edition 95741 The following translations are provided for Finland and Sweden who wish to identify las er safety and classificati o n: CLASS 1 LASER LUOKAN 1 LASERLAITE KLASSE 1 LASER APP ARA T ■ Laser Product Label In accordance with safety regulat ion s, a label on each StorageT ek Fibre Channel product identifies t[...]

  • Page 49

    95741 Sixth Edition 2-7 Fiber-O ptic Ca ble Install ation ■ Fiber-Optic Cable Installation Follow thes e guidelines when you install fiber-optic cables: 1. Cable routing: • Raised floor: Y ou may ins tall fiber-optic cables under a raised floor . Route them away from any obstruction, such as existing cables or other equipment. • Cable tray or[...]

  • Page 50

    Fiber- Optic Cable Ins tallation 2-8 Sixth Edition 95741 This page intentionally left blank.[...]

  • Page 51

    95741 Sixth Edition 3-1 3 Installation The 9840 T ape Drive can be installed as a desktop, rack-mountable drive, desktop Cartridge Scratch Loader (CSL), rack-mountable CSL, or w ithin a 9738 library. A desktop unit or deskto p CSL contains a drive with either a Fibre Channel (FC) or Small Computer Sy stem Interface (SCSI) interface. The StorageT ek[...]

  • Page 52

    Verify all Equipm ent has A rrived 3-2 Sixth Edition 95741 ■ V erify all Equipment has Arrived Check the equipment against the shipping invoice to make sure that all the ordered equipment has arrived. Y ou can only check so me items, such as cables, after the equipment is unpacked. ■ Unpacking the Shipment Follow these steps to unload the equip[...]

  • Page 53

    95741 Sixth Edition 3-3 Ins pecting the Eq uipm ent Figur e 3-1 . RACK001 Floorspace (T op View) 1. Rear door clearance 2. Cable cutout in floor of ra ck 3. Service clea rance 4. Stabilizer C536 84 153 (6.02) 300 (11.8) 606 (23.9) 60.5 (2.38) 798 (31.4) 100 (3. 94) 1.02 5 m (40.4) 762 (30) 1 2 3 4[...]

  • Page 54

    Inspec ting the Equi pment 3-4 Sixth Edition 95741 Note: The cable connector is keyed so the cable can only be inserted one way. The cable acts somewhat like a null modem cable in that the transmit from one end of the cable connects to the r eceive at the other end of the cable. The cable connectors are typically labeled A and B. In addition, one s[...]

  • Page 55

    95741 Sixth Edition 3-5 Hubs A 9840 T ape Drive can be connected to an AS/400 through a 6501, 6534, or 2729 IOP using a 68-pin SCSI cable (list ed in the preceding table). Note: The 6501 IOP also requires an interposer (order from IBM P/N 05H3834). ■ Hubs Because of the fast growth and the increased demand for FC attachments, hubs can provide cas[...]

  • Page 56

    Begin the Ha rdware Inst allation 3-6 Sixth Edition 95741 • Supports the ability to power-on and -off, install, or deinstall tape drives • Provides a central point of port management and monitoring of the ta pe drives • Extends the distances between tape drives and initiators Considerations Jitter is a consideration when selecting, inst allin[...]

  • Page 57

    95741 Sixth Edition 3-7 Begi n the H ardware Install ation Figur e 3-4 . Cascading Hubs 1. 9840 T a pe Drive 2. Hub 3. Server C5368 7 1 1 1 2 2 2 3 3 3 4 4 4 5 5 5 6 6 6 1 2 1 3 2 1 1 1 2 1 3[...]

  • Page 58

    9738 Librar y Attachment 3-8 Sixth Edition 95741 ■ 9738 Library Attachment Figu re 3- 5 shows the rear of the 9738 Library (some sheet met al h as been removed for clarity). Follow the procedures in this section to: • Insert the 9840 T ape Drive/tray assembly and power supply into the 9738 library • Cab le th e dr ive to t he li brar y and th[...]

  • Page 59

    95741 Sixth Edition 3-9 9738 Library Attachment Prepar e and Ins tall the Dr ive Use the i nstructions below to install t he drive: Note: It is assumed that t he drive has been unpackaged per the instructions in “ Unpacking the Shipment ” on page 3-2 . 1. Inspect the tar get for damage (such as white scratched off the target) . a. If the tar ge[...]

  • Page 60

    9738 Librar y Attachment 3-10 Sixth Edition 95741 3. Set the drive tray onto the bottom edge of the drive slot. Note: The first drive is placed in the bottom slot position. See fi gure. 4. P ush the tray fully into the drive slot. 1. Drive 0 2. Drive 1 3. Drive 2 CA UTION: If the t ray is not full y tightened, the library ma y not be ab le to cali [...]

  • Page 61

    95741 Sixth Edition 3-11 9738 Library Attachment Inst all Power Supp lies Install power supplies in the 9738 between the drive slots and the electronics module. Use the instructions below to attach a power supply to the 9738: Note: Ensur e th e pow er sup ply sw itch is off . 1. Open the rear cover of the library. 2. Slide the power supply into the[...]

  • Page 62

    9738 Librar y Attachment 3-12 Sixth Edition 95741 Connect Drive and Library Cables Follow th ese instructions to connect the drive to the pow er supply and library: 1. Locate the plasti c bag containing the power co rd. 2. Make sure the power switch on the power supply is in the OFF position. 3. Con nect P2 of the drive power cable to the top jack [...]

  • Page 63

    95741 Sixth Edition 3-13 9738 Library Attachment Inst all Host Interface Cables The 9840 supports FC and SCSI interfaces. Refer to: • “ 9738 Fibre Channe l Cable(s) ” • “ 9738 Library SCSI Cable(s) ” on page 3-16 9738 Fibr e Channel Cable( s) Use the instructions below to attach Fibre Channel drives to the 9738 Library: CA UTION: Cable [...]

  • Page 64

    9738 Librar y Attachment 3-14 Sixth Edition 95741 CA UTION: Equipment damage . Do not for ce the fiber -optic plug into the connector . 5. Con nect the FC cable to the desired port on the rear of the tape drive (see the figure bel ow). a. Port A is on the l ef t side. b. The connector is keyed so the cable can on ly be inserted one way. 6. Repeat S[...]

  • Page 65

    95741 Sixth Edition 3-15 9738 Library Attachment 10. Locate the grommets. 11. Slip a grommet over each installed FC cable. 12. Seat the grommet into the hole of the metal enclosure. 1. Gro mmets (2X) 13. Route the cable(s) to the hub or switch. 14. Remove the cable connector covers and clean the cable ends w ith wipes. 15. Connect the cable to an o[...]

  • Page 66

    9738 Librar y Attachment 3-16 Sixth Edition 95741 9738 Librar y SCSI Cable(s) The 9840 T ape Drive connects to a SCSI bus and suppo rts on ly the differential alternative. Note: T erm power is not supplied by the 9840 Tape Drive, it must be supplied by the host b us adapter card. All host systems should have either the SCSI ports labeled or the int[...]

  • Page 67

    95741 Sixth Edition 3-17 9738 Library Attachment CA UTION: Connector damage. Be careful not to bend or damage the pins or connect ors when connecting the cabl e to the drive. 2. Con nect the host SCSI cable to the lower 68-pin jack on the drive (see figure). Note: Y ou might want to connect the host SCSI cable to the 9738 library and dais y-chain f[...]

  • Page 68

    9738 Librar y Attachment 3-18 Sixth Edition 95741 Apply Power to Library Drive 1. Tur n on the power switch of each 9840 Tape Drive power supply. 2. Connect the library power cord to a pow er source and enable the po wer swi tch. 3. V erify that the drives power on. Install a Cleaning Cartridge Use the ins truc tion s belo w to appl y the label to [...]

  • Page 69

    95741 Sixth Edition 3-19 Deskt op Units ■ Desktop Units This section provides the installation procedure for the 9840 T ape Drive desktop configurat ion. A desktop conf iguration contains either a manu al mount drive or a CSL. Fibre Channel o r SCSI interfaces are available. This section contains the following des ktop procedures: • “ Desktop[...]

  • Page 70

    Desktop Units 3-20 Sixth Edition 95741 CSL Shipping Insert Use th e in struc tio ns b elow to rem ove th e sh ipp ing in sert from the CS L: Note: See “ Desktop Drive Shipping Insert ” on page 3- 19 to remove the desktop drive shipping insert. 1. Lo cate the shipping insert w ithin the feed channel. 2. Push the input bin bookend to right of the[...]

  • Page 71

    95741 Sixth Edition 3-21 Deskt op Units Inst all Host Interface Cables The 9840 T ape Drive supports Fibre Channel and SCSI interfaces. This section contains: • “ Fibre Channel Cables (Desktop/CSL) ” • “ SCSI Cables (Desktop/CSL) ” on page 3-23 Fibr e Channel Cables (Deskt op/CSL) Use the instructions below to install t he Fibre Channel[...]

  • Page 72

    Desktop Units 3-22 Sixth Edition 95741 CA UTION: Equipment damage . Do not for ce the fibre optic plug into the port connector . 5. Con nect the Fibre Channel cable to the desired port on the rear of the tape drive/CSL . Note: Port A is on the left side and Port B is on the right sid e of the drive/CSL. The connector is keyed so t he cable can only[...]

  • Page 73

    95741 Sixth Edition 3-23 Deskt op Units SCSI Cabl es (Des kto p/CS L) The 9840 T ape Drive/CSL connects to a SCSI bus and supports only the differential alternative. Note: T erm power is not supplied by the 9840 Tape Drive, it must be supplied by the host b us adapter card. All host systems should have either the SCSI ports labeled or the internati[...]

  • Page 74

    Desktop Units 3-24 Sixth Edition 95741 CA UTION: Connector damage . Be careful not to bend or damage the pins or connect ors when connecting the cabl e to the drive. 3. Con nect the host SCSI cable to the lower 68-pin jack at the rear of the drive/CSL. 4. Install the terminator (par t number 10148003) on the device at the end of the SCSI bus. 1. De[...]

  • Page 75

    95741 Sixth Edition 3-25 Deskt op Units Power-On Desktop/CSL Use the instructions below to power-on the 9840 desktop drive or the CSL: Note: Ensure the female end of the power co rd is plugged into t he drive/CSL. 1. Att ach the male end o f the power cord to a power ou tlet. 2. P ress the power switch on the 9840 T ape Drive/CSL. 1. Desktop drive [...]

  • Page 76

    Rack 3-26 Sixth Edition 95741 ■ Rack The instructions provided here are specific to the StorageT ek model number RACK001. Six 9840Rx x Tape Dri ve rack-mount trays, six 9840Sxx CSL trays, or a combination of bot h can be in stalled in a rack. Note: Instal l the R ACK001 st abilizer before you insert a 9840R/98 40S tray. If you are using a differe[...]

  • Page 77

    95741 Sixth Edition 3-27 Rack Installation Overview CA UTION: Equipment damage. The RA CK001 is only intended f or the 9840 drive or CSL tra ys. Any other eq uipment plugging int o the rack po wer strip mu st be appro ved by StorageT ek and the appropriate saf ety agencies. Figu re 3- 8 provides an o verview of the rack installation and the locatio[...]

  • Page 78

    Rack 3-28 Sixth Edition 95741 CA UTION: Equipment damage . Do not attemp t to move the rac k once drive or CSL tra ys are installed. T o prevent damage to the rac k, you m ust remove all drive/CSL tra ys and the stabilizer bef ore relocating the rac k. T ools Requir ed The following tools ar e required t o complete this installation: • 1/2 in. op[...]

  • Page 79

    95741 Sixth Edition 3-29 Rack Open the Rear Door Follow the ins tructions below to open the rear d oor of the rack. Install Optional Second Pow er Strip Follow the instructions below to install a second power strip when more than four trays are to be powered in the equipment rack. 1. Lift the lock shield (see figure below). 2. If locked, use the ke[...]

  • Page 80

    Rack 3-30 Sixth Edition 95741 Install Captive Nuts and Nut Plates for First Tray Captive nuts are used to secure the tray to the rack while nut plates are used to secure the slide-rail assemblies to the rack. The procedure for installing captive nuts and nut plates is unique for each type of tray. Install captive nuts and nut plates in the highest [...]

  • Page 81

    95741 Sixth Edition 3-31 Rack 5. Loosely attach nut plates for tray slide rails using t wo screws (see f igure and instructions bel ow). Note: Do not fully tighten the screws. The tray slide bracket will be inserted between the nut plate and the vertical frame member in a later step. a. At the fr ont side of the cabinet, insert a nut plate into hol[...]

  • Page 82

    Rack 3-32 Sixth Edition 95741 CSL T ray Nuts and Nut Plates Use the i nstructions below to instal l the CSL tray captive nuts (PN 3000517xx) and n ut pla tes in th e ver tica l fram e mem ber s of the r ack: 1. Lo cate the vertical frame members at the front of th e r ack. 2. Deter mine which holes the captive nuts are installed in. The CSL tray us[...]

  • Page 83

    95741 Sixth Edition 3-33 Rack Install Slide Rails Use the i nstructions below to install t he slide rails on t he rack: 1. Screws (2) 2. Nut plate 3. Captive Nuts 1. Lo osely att ach the slide bracket to the rear of the sl ide-rail assembly using two screws and nut plate (see figure below). Note: Do not fully tigh ten the screws. Y ou must adjust t[...]

  • Page 84

    Rack 3-34 Sixth Edition 95741 2. At the front of the cabin et, insert the slide-rail ass embly between the vertical frame member and the nut plate. 3. Adju st the mounting bracket at the rear of the slide- r ail asse mbly until it seat s between the nut plate and the vertical frame member . 4. Use a T-25 driver to tighten the 10-32 screws only enou[...]

  • Page 85

    95741 Sixth Edition 3-35 Rack Additional T ray Ra ck-har dwar e Installation The instructions in this section are used when installing drive or CSL trays in positions two through six on the RACK001. The drive tray instructions follow below while the CSL ins tructions begin on page 3-37 . Drive T ray Additional Hardwar e Y ou will be re moving a rac[...]

  • Page 86

    Rack 3-36 Sixth Edition 95741 4. Insert a nut plate at the front vertical frame members in holes 10 and 11 using t wo screw s (see the figure below). Note: Only turn the screws u ntil a few threads are in the nut plate. In a later step, the slide-rail assembly will be inserted between the nut plate and the frame member . 5. Insert a nut plate at th[...]

  • Page 87

    95741 Sixth Edition 3-37 Rack CSL T ray Additional Hardwar e Y ou will be re moving a rack filler plate to enable installation of a CSL tray. 1. Remove the decorative cover from the filler plate . 2. R emove the s crews from the fi ller plate and remove the plate. Note: The filler plate uses holes 3 and 10. 3. R eposition the captive nuts to holes [...]

  • Page 88

    Rack -mou ntabl e Tra y 3-38 Sixth Edition 95741 ■ Rack-mountable T ray This section cont ains the following information: • “ Install T r ay Rails ” • “ Insert Tray ” on page 3-40 • “ Attach T ray P ower Cord ” on page 3-45 • “ Install Host Int erface Cables ” on page 3-46 • “ Power-On Rack ” on page 3-52 Install T r[...]

  • Page 89

    95741 Sixth Edition 3-39 Rack-mount able Tray CSL T ray Rail Use the instruction s b elow to attach the sli de rail to a CSL tray: 1. Remove t he inner portion (drive-tray rail) of the slide-rail assembly. 2. Fasten rails on the top edge of the CSL tray (see the fig ure below) with screws. Notes: 1. T he spring latch faces away from the drive tray [...]

  • Page 90

    Rack -mou ntabl e Tra y 3-40 Sixth Edition 95741 Insert T ray Use the instruct ions below to inse rt and secur e drive trays: W ARNING: Heavy o bject. A sin gle drive tra y weighs 17.463 kg (38.5 l bs.), a CSL tra y weighs 18.6 kg (41 lb) , while a dual drive tra y weighs 22.68 0 kg. (50.0 lbs. ) Use two people when inserting the drive tra y into t[...]

  • Page 91

    95741 Sixth Edition 3-41 Rack-mount able Tray Secur e T ray and Remove Shipping Insert The instructions in this section describe how to secur e trays to the rack and remove the shipping insert from the drive cartridge aperture. CSL instructions begin on page 3-43 . Drive T ray Use the instructions below to secure a drive tray to the rack, apply the[...]

  • Page 92

    Rack -mou ntabl e Tra y 3-42 Sixth Edition 95741 3. Remov e the ship ping in sert by squee zing bot h sides of the ha ndle t ogeth er and pu lling it out from the drive. 1. Shipping insert 4. R epeat Step 3 if there is a second drive in the tray. 5. Sto re th e ship pin g in sert /s. Note: The shipping insert should be installed in the drive whenev[...]

  • Page 93

    95741 Sixth Edition 3-43 Rack-mount able Tray CSL T ray Use the instructions below to secure a CSL tray to the rack, attach the side panels, and remove the shipping insert: 1. Secu re the CSL to the rack using four 10-32 screws. These screws mate with the captive nu ts in stal led i n prev iou s ste ps. 2. Add the decorative side panel t o the outp[...]

  • Page 94

    Rack -mou ntabl e Tra y 3-44 Sixth Edition 95741 4. R emove the shipping insert (se e figure) by perfor ming these steps: a. Move the input bin slider to th e right and hold it in this position. b. Reach t hrough the CSL input bin to access the handle of t he shipping insert. c. Squeeze both sides of the handle together and pull it out from the car[...]

  • Page 95

    95741 Sixth Edition 3-45 Rack-mount able Tray Attach T ray Power Cor d Use the instructions below to attach the power cord between a drive or CSL tray and the rack power distribution unit (PDU) power strip: 1. Att ach the female end of the power cord, part number 10083590, to the AC receptacle on the tray. Note: The figure shows the location of t h[...]

  • Page 96

    Rack -mou ntabl e Tra y 3-46 Sixth Edition 95741 Inst all Host Interface Cables The 9840 T ape Drive supports Fibre Channel and SCSI interfaces. This section contains: • “ Fibre Channel Cables (Rack-mount Tray ) ” • “ SCSI Cables (Rack-mount T ray) ” on page 3-49 Fibr e Channel Cables (Rack-mount T ray) Use the instructions below to ins[...]

  • Page 97

    95741 Sixth Edition 3-47 Rack-mount able Tray CA UTION: Equipment damage . Do not for ce the fibre optic plug into the port connector . 7. Con nect the Fibre Channel cable to the desired port on the rear of the tray. Note: The connector is keyed so the cable can only be inserted one way. CA UTION: Cable damage . If slac k is not maintained in the c[...]

  • Page 98

    Rack -mou ntabl e Tra y 3-48 Sixth Edition 95741 10. Route the cable(s) to the hub or switch and connect it to an open port. Note: If you are connecting directly to a host, do not conn ec t the cab le at this time . Th is will be done in a later section. 11. Repeat Step 3 through 10 for each additional Fibre Channel drive or CSL in the rack. 12. Go[...]

  • Page 99

    95741 Sixth Edition 3-49 Rack-mount able Tray SCSI Cable s (Rack-mount T ray) The 9840 T ape Drive connects to a SCSI bus and suppo rts on ly the differential alternative. Note: T erm power is not supplied by the 9840 Tape Drive, it must be supplied by the host b us adapter card. All host systems should have either the SCSI ports labeled or the int[...]

  • Page 100

    Rack -mou ntabl e Tra y 3-50 Sixth Edition 95741 CA UTION: Connector damage. Be careful not to bend or damage the pins or connect ors when connecting the cable to t he drive or SCSI bus. 4. Con nect the cable to the 68-pin jack on the drive (see figure). 5. Insert the SCSI cable into the cable brackets along the side of the frame. 1. Drive tray (tw[...]

  • Page 101

    95741 Sixth Edition 3-51 Rack-mount able Tray 6. Connect the 457 mm (18 in.) daisy-chain cable (PN 310292001) from the second 68-pin connector to the next drive, if applicable (see the CSL dr ive tray in the figure). Note: Use a 343 mm (13.5 in.) daisy-chain cable (PN 10083616) for the manual-mount driv e tr ay. 7. Install a terminator (PN 10148003[...]

  • Page 102

    Rack -mou ntabl e Tra y 3-52 Sixth Edition 95741 Power-On Rack 1. Make sure the rack fan p ower cord is co nnected to the single o utlet of the rack PDU power strip. 2. Att ach the female end of the rack power cord to the connector on the left side of the rack PDU power strip (see figure). Note: When the RAC K001 has more than four trays installed,[...]

  • Page 103

    95741 Sixth Edition 3-53 Config ure the Drive ■ Configure the Drive After installation, make sure drive is properly configured as follows: 1. Obtain site specific configurat ion requirements. 2. Make sure the drive configuration s ettings match requir ements. Note: For change d rive configuration gu idance, refer to: • “ Fibre Channel Chang e[...]

  • Page 104

    Install Interface Cables at Hos t 3-54 Sixth Edition 95741 ■ Install Inter face Cables at Host Install the free end of the inte r face cable (Fibre Channel or SCSI) to the applicable hub, switch, or host. CA UTION: For SCSI cab les, remo ve power f rom the 984 0 T ape Drive bef ore connecting to the host. Note: If you are attaching to a 50-pin SC[...]

  • Page 105

    95741 Sixth Edition 4-1 4 Getting Started This chapter describes only t he most common manual operations. It inc ludes instructions on operating the drive, and how to use the drive. This chapter contains: • “ Basic Operations ” on page 4-1 • “ Clean the Drive ” on page 4-5 • “ Cartridges ” on p age 4-6 • “ Format a Diagnostic [...]

  • Page 106

    Basi c Operations 4-2 Sixth Edition 95741 4. W ait until the drive successfully completes IPL. Note the following: • The “ CC DIAGS ” and “ ASIA DIAGS ” messages in dicate that t he IPL diagnostics are active. These messag es requ ire no action on your part. • The drive powers on aut omatically to online mode if drive is operable and co[...]

  • Page 107

    95741 Sixth Edition 4-3 Basic Operati ons 2. Press IPL . -T h e pow er indicator flashes. - The display shows various messages indicating that the IPL is proceeding. Th ese messages require n o action on your part . When the dri ve fin ishe s a succe ssfu l IPL: • The po wer ind icator is on steadily. • The display sh ows * (an asterisk). • T[...]

  • Page 108

    Basi c Operations 4-4 Sixth Edition 95741 View Drive Configuration T o view current drive co nfiguration: 1. Press Menu to e nter the me nu sy stem . a. If the displ ay shows Online , go t o ste p 2. b. If the displ ay shows Offline , pres s Select to place the drive online 2. Press Menu until the display shows View CFG ? . 3. Press Se lect to ente[...]

  • Page 109

    95741 Sixth Edition 4-5 Clean th e Drive ■ Clean the Drive When the clean indicator o n the operator panel ( Figure 1-12 on pag e 1-11 or Figu re 1- 13 on pa ge 1-1 3 for the CSL) lights, it means that read/write errors occurred or a specific length of tape has pas sed over the read/write head. T he 9840 T ape Drive write/read head as sembly shou[...]

  • Page 110

    Cartri dges 4-6 Sixth Edition 95741 ■ Cartridges This section provides th e following cartridge inform ation: • “ W rite Pr otect/Enable a Cartridge ” • “ Load a Cartridge Tape ” on page 4- 7 • “ Unload a Cartridge Tape ” on page 4-8 • “ Reclaim (Reformat) a C ar tridge T ape ” on page 4-9 W rite Pr otect/Enable a Cartridg[...]

  • Page 111

    95741 Sixth Edition 4-7 Cart ridges Load a Cartridge T ape Note: Refer to Cha pter 5, “ C artridge Scratch Loader , ” to load a cartridge tape into a CSL. 1. Manua lly insert a cartridge t ape into the drive loading slot in the dir ection shown in Figure 4-1 . 2. Observe the following messages on the display: • Ready F (file protected) messag[...]

  • Page 112

    Cartri dges 4-8 Sixth Edition 95741 Unload a Cartridge T ape Note: Refer to Chapter 5, “Cartridge Scratch Loader ,” to unload CSL cartridges. Pressi ng the Unload switch causes the cartridg e in the drive to re wind and eject. Pressi ng Unl oad once d uring a write operation causes the driv e to try to write the remaining data before the cartri[...]

  • Page 113

    95741 Sixth Edition 4-9 Cart ridges Reclaim (Refor mat) a Cartridge T ape A 9840 tape cartridge, speciall y for matted or corrupt, can be refor matted as a data tape and r eturned (reclaim ed) to normal us e. CA UTION: T ape damage: Do not degauss a tap e cartridge . A serv o trac k is written on the tape at the factory . Degaussing the tape erases[...]

  • Page 114

    Format a Diagnostic Dump Tape 4-10 Sixth Edition 95741 ■ For mat a Diagnostic Dump T ape Use the following procedure to form at a 9840 tape cartridge with a special format that prepares it to collect a diagnostic dump . 1. Ask the operator to make sure the drive does not have I/O to/from the host. Note: In the enterprise environment, ask the oper[...]

  • Page 115

    95741 Sixth Edition 4-11 Diagnos tic Dump to Tape ■ Diagnostic Dump to T ape Whenever an error occurs that cr eates diagnostic dump data, the red service and green activ ity indicators on the operator panel flash, to indicate n ew diag nosti c data is be ing sav ed (dump ed) to the EEPR OM. Once the data is saved, the indicators stop flas hing. T[...]

  • Page 116

    Diagn ostic Dump to Tape 4-12 Sixth Edition 95741 This page intentionally left blank.[...]

  • Page 117

    95741 Sixth Edition 5-1 5 Cartridge Scratch Loader This chapter covers the Cartridge Scratch Loader (CSL). It contains: • “ Overview ” • “ Desk top CS L ” on page 5-5 • “ Rack ” on pa ge 5-6 • “ Rack-mount CSL Tray ” on p age 5-7 • “ Operator Panel ” on page 5 -8 • “ Power On/Of f CSL ” on page 5-12 • “ CSL C[...]

  • Page 118

    Over vie w 5-2 Sixth Edition 95741 The CSL is an electromechanical device that can load an d unload up to seven cartridge tapes. It also has a priority feed slot (open area of feed channel) to moun t a prio rit y car trid ge in to the tape dri ve. Component Locations Refer to Ta b l e 5 - 1 for CSL component descriptions and to Figure 5-2 fo r loc [...]

  • Page 119

    95741 Sixth Edition 5-3 Over view Cartridge Routing Cartridges are l oaded into the CSL ( Fig ure 5-3 ) vertically with the Media Id label (R) facing out towards the op erator (reels to the right). Load cartridges into the inp ut bin ( right side of the C SL). Note: Never load cartridges flat or with the cartridg e reels to the left. Figu re 5- 2 o[...]

  • Page 120

    Over vie w 5-4 Sixth Edition 95741 CSL Fir mware Update/Load Drive code r elease 1 .28.10x, and up, combines the latest CSL released code with the 9840 T ape Drive code. The code load process is as follows: Note: Drive code update/load must always be completed by a qu alified technician. 1. When the code tape is loaded, the code loads into the driv[...]

  • Page 121

    95741 Sixth Edition 5-5 Desktop CSL ■ Desktop CSL Refer to Fig ure 5- 4 for the desktop CSL. This deskto p unit has the feed channel, input bin, output bin, and operator panel ident ified. The desktop us es Fibre Channel and SCSI interfaces. The desktop CSL is stackable up to a height of t wo units. Protective feet are installed on the bottom of [...]

  • Page 122

    Rack 5-6 Sixth Edition 95741 ■ Rack The StorageT ek RACK001 may be used to instal l the rack mount CSL trays. Refer to Figure 5-5 for the StorageT ek RACK001. This rack contains six CSLs. The rack may contain a combination of 9840 Tape Driv es and CSLs. Note: A customer may wis h to use ot her racks to install t he rack mount CSL trays. This is p[...]

  • Page 123

    95741 Sixth Edition 5-7 Rack-mou nt CSL Tray ■ Rack-mount CSL T ray Refer to Fig ure 5-6 for the rack mount C SL. The rack mount CSL ships with either a Fibre Channel or SCSI interface. Note: The slide rails are installed on the CSL in Figure 5-6 . This rack unit has t he feed channel, input bin, o utput bin, and operator panel identified. The ra[...]

  • Page 124

    Opera tor P anel 5-8 Sixth Edition 95741 ■ Operator Panel Note: The 9840 T ape Drive and CSL operator panel use small push-button switches. The term switch or switches is used to id entify them throughout this manual. The operator panel ( Figure 5-7 ) allows a h u man interface to the su bsystem. The left half of the operator panel contains the i[...]

  • Page 125

    95741 Sixth Edition 5-9 Operator Panel CSL Switc hes Refer to Ta b l e 5 - 4 for CSL operator panel switch descriptions . Note: Refer to “ Operator Panels ” on page 1-7 for explanation of the 9840 T ape Drive switches. T able 5-4. CSL O perator Pa nel Switc hes Switch De scription Star t Switch (CSL only) Pressing this switch restarts CSL opera[...]

  • Page 126

    Opera tor P anel 5-10 Sixth Edition 95741 CSL Indicators The CSL operator panel indicat ors ( Figure 5- 8 ) are described in Table 5-5 on page 5- 11 . Note: Refer to “ Operator Panels ” on page 1-7 for explanation of the 9840 T ape Drive indicators. Figure 5-8. CSL Operator Panel Indi cators 1. pow er indicator 2. acti vity indica tor 3. clean [...]

  • Page 127

    95741 Sixth Edition 5-11 Operator Panel T able 5-5. CSL Operator Pane l Indic ators Indicator Figure 5-8 Number Description Explanation operator (red) (CSL only) 6 W hen flashing: When flas hing and xxxx is displayed: When cons tantly on: The CSL detected an operator-i ntervention condition. Do the following as required: • See if input bin empty [...]

  • Page 128

    Power On / Off CSL 5-12 Sixth Edition 95741 ■ Power On/Of f CSL This section provides a process to power on/off the CSL. Figure 5 -9 provides locations of the Po w e r switch, power cord, terminator , and cable for a CSL SCSI interface. Note: The CSL Pow e r switch and power co rd are located on the rear of the CSL. The switch and cord are in the[...]

  • Page 129

    95741 Sixth Edition 5-13 Power On/Off CS L Power Of f 1. Press the Unl oad switch to eject the cartridge from the CSL. 2. Ask the operator to en sure that the drive has no I/O from the host. 3. Use th e ope rato r pane l to p lace th e CSL off line. Note: Refer to Cha pter 6, “ Menu System. ” for instructions to place the CSL offline. 4. Press [...]

  • Page 130

    CSL Cartridge Loading/Unloading 5-14 Sixth Edition 95741 ■ CSL Cartridge Loading/Unloading This section contains procedures to load and unload cart ridges within the CSL. Cartridge Loading Note: Engineering recommends no drive activity during cartridge loading. This ensures that no drive errors are induced. T o correctly load a cartridge into the[...]

  • Page 131

    95741 Sixth Edition 5-15 CSL Cartridge Loading/Unloadi ng 5. I nsert the bottom-back edge of the cartridge into the CSL input bin. 6. Slid e the fr ont edge o f the c artr idge into th e CSL . 7. Slowly release the CSL spring-loaded bookend and ensure it touches the loaded cartridges. 8. Check that all loaded cartridges are seated correctly. Note: [...]

  • Page 132

    Modes o f Operation 5-16 Sixth Edition 95741 ■ Modes of Operation The C SL has th ree dis tinct m odes of operat ion ( Figur e 5-13 ). They are: • System Mode • Auto mati c M ode • Manual Mode When power is app lied to the CSL, illumination of one of the mode LEDs indicates the CSL is receiving power and is ready for operation. The operator[...]

  • Page 133

    95741 Sixth Edition 5-17 Modes o f Operation Mount Message When the CSL receives a mount message from the host, one of the following occurs: • If the drive is empty and the feed c hannel contains a cartridge which hasn ’ t been previously loaded, the cartridge loads into the drive. • If the drive and the feed channel are empty, but at least o[...]

  • Page 134

    Modes o f Operation 5-18 Sixth Edition 95741 Automatic Mode The automatic mode allows the CSL to ope rate without operator intervent ion. Cartridges automatically loads from the input bin into the drive. Cartridges are loaded in the order they were inserted and unloaded into the output bin when the operating system is fi nished with the tape. Note:[...]

  • Page 135

    95741 Sixth Edition 5-19 Modes o f Operation 4. Press the Sta r t switch. 5. Unloa d the ou tput bi n when th e job is compl ete or a s necess ary. Manual Mode In manual mode, th e operator has c omplete control over CSL and dr ive operation. While the CSL is in manual mode: • Y ou may wait for a cartridge mount request and then mount a cartridge[...]

  • Page 136

    Modes o f Operation 5-20 Sixth Edition 95741 Priority Mount Mode The CSL is a sequential scr atch loader . A n operator can ph ysically mount a priority cartridge directly into the unit. The ho st may issue a Load Display command with required volser . Th is command may be issued during any CSL mode of operation informing the o perator to place the[...]

  • Page 137

    95741 Sixth Edition 5-21 Modes o f Operation Note: If the cartridge is not inserted into the CSL feed channel properly ( Figu re 5-15 ), the CSL cannot insert the cartridge into t h e drive s lot. 3. Check to ensure the operator indicator is flas hing. 4. Press the Sta r t switch to feed the cartridge into the drive and to clear the flashing operat[...]

  • Page 138

    Modes o f Operation 5-22 Sixth Edition 95741 . CSL in Manual Mode This mode is used for s equential mounting of cartridg es from the input bin into the drive. The operator con trols each mount by pr essing the St ar t switch before each mount. When the CSL is in the manual mode and the drive is not loaded, follow these procedures t o load a priorit[...]

  • Page 139

    95741 Sixth Edition 5-23 Er ror and Reco very ■ Error and Recovery Note: Refer to Cha pter 7, “ Er ror and Recovery, ” fo r specific drive errors. Errors may be enco untered anytime during operation of the CSL. CSL errors , recovery, and FSCs are discussed in this section. Note: The 4EXX FSCs are for the CSL only. Operator Indicator When the [...]

  • Page 140

    Error an d Recovery 5-24 Sixth Edition 95741 Drive Failure to L oad Cartridges may be load ed into the CSL incorrectly (priority mount or fr om the input bin). Sometimes, cartridges are loaded with the cartridge reels to the left ( Figu re 5-18 ). When this is d one, the CSL attempts to load the cartridge into the drive. This type of a load causes [...]

  • Page 141

    95741 Sixth Edition 5-25 Er ror and Reco very Recovery Process 1. Remove the incorrectly loaded cartridge : a. Press down o n the cartridge stop mechanism ( Figu re 5-18 o n page 5- 24 ). b. Grasp the cartridge and pull it from the feed channel. 2. Clear the CSL error . a. Press the Star t switch ( Figure 5-17 on page 5-23 ) to clear the solid oper[...]

  • Page 142

    Error an d Recovery 5-26 Sixth Edition 95741 Failur e to Unload Car tridge Cartridges may fail to unload from the d rive. When this malfunction oc curs, the drive or CSL may be the defe ctive FRU. The defective FRU is dependent on how far the cartridge is ejected from the drive and its relationship to the feed roller ( Figu re 5-19 ). • If the ca[...]

  • Page 143

    95741 Sixth Edition 5-27 Er ror and Reco very Clearing CSL Errors Refer to the following process t o clear CSL errors. Follow the directi ons explicitly. Note: Any tim e the operat or indicator is flashing or on solid, c lear the obvious error . Ref er to Table 5-5 on page 5- 11 for a des cription of the ope rator indicator . 1. After correcting th[...]

  • Page 144

    Error an d Recovery 5-28 Sixth Edition 95741 Fault Symptom Codes Perfor m the following sequen ce of checks if a CSL error occurs . 1. Check the CSL operator indicator to see if it is flashing (operator s ummoned) or on solid (failure). C lear the obvious error . 2. If the CSL does not indicate any problems, check the FSC list ( Ta b le 5 - 6 ). 3.[...]

  • Page 145

    95741 Sixth Edition 5-29 Er ror and Reco very 4E23 C SL encountered an error during an unlo ad. 1. Check th e CS L for an y er ror condition. 2. Rem ove th e car trid ge. 3. Press the Star t switch o nce. Not e: LOAD 4E23 will display until you press the Load or Star t swit ch. 4E2D SCSI load command failed du e to the CSL no longer in the System m[...]

  • Page 146

    Jammed Cart ridge 5-30 Sixth Edition 95741 ■ Jammed Cartridge A jammed cartridge in a CSL is not a common malfunction. A jammed cartridge unloads from the drive and remains on the feed roller ( Fig ure 5- 21 ). It does not eject fully into the feed channel. Y ou must know how to remo ve jammed cartridg es when the malfunction occurs. Follow the p[...]

  • Page 147

    95741 Sixth Edition 5-31 Jammed C artridge 1. Power off the CSL if power is applied ( “ Power On/Off CSL ” on page 5-12 ). 2. Remove all cartridges from t he input and output bins. 3. Lo cate the MUD screw within the CSL input bin (upper-left area). Note: Th e CS L MUD scr ew is lo cate d to the righ t of the feed cha nnel . 1. Mud scr ew 2. In[...]

  • Page 148

    Jammed Cart ridge 5-32 Sixth Edition 95741 b. Tur n the MU D screw CW until the cartridge re sts on t he feed roller . Note: Feed roller is callout number 2 in figure below. 1. MUD screw 2. Feed r oller ( DET AIL A ) 3. Input bin 4. Feed channel C536 69 2 1 4 3[...]

  • Page 149

    95741 Sixth Edition 5-33 Jammed C artridge 7. R emove t he screwdriver . 8. R emove th e cartridge from the 9 840 T ape Drive. Note: The cartridge will not eject completely out o f the CSL. It will on ly eject out of the drive and stop deep inside the feed channel on the feed roller . a. Use both hand s and r each between the input bin and output b[...]

  • Page 150

    Jammed Cart ridge 5-34 Sixth Edition 95741 10. Power on the CSL. 11. Refer to “ P ower On/Off CSL ” on page 5-12 for the power on pr ocedures. Notes: • Refer to the figu re below for locati on o f the power switch. • If cartridges continue to jam, the CSL is defective and must be replaced by a qualified technician. 1. Po w e r switch 2. Pow[...]

  • Page 151

    95741 Sixth Edition 5-35 Shippin g Insert ■ Shipping Insert This section contains instructions to remove, install, and lock a shipping insert into the CSL. The shipping insert must always be inserted and locked into the CSL. Read caution below. CA UTION: If the ship ping insert is not loc ked into the tape drive, the drive head will become damage[...]

  • Page 152

    Shippin g Insert 5-36 Sixth Edition 95741 Removal Follow these instructions to remove the shipping insert from the CSL. 1. Lo cate the shipping insert w ithin the feed channel. 2. Push the input bin bookend to right of the input bin and hold it in place. 3. Reach through the input bin and squeeze the shipping insert handle toget her . Note: Squeezi[...]

  • Page 153

    95741 Sixth Edition 5-37 Shippin g Insert Inst all and Lock Follow these instructions to properly install and lock the shipping insert into a CSL. Before you can lock the shipping ins ert into the CSL, you must us e the MUD screw ( Fig ure 5- 23 ) to raise the reel motors and to lower the cleaning brush within the dr ive. CA UTION: If the ship ping[...]

  • Page 154

    Shippin g Insert 5-38 Sixth Edition 95741 1. Power off the CSL if power is applied. 1. Po w e r switch 2. Power cord 3. SCSI cable 4. T erminator 2. Lo cate the MUD screw to the rig ht side of the feed channel. 3. Obtain a long-common 1/8 in. screwdriver and insert it into the MUD slot. 4. Press against the spring-load ed MUD screw until it stops. [...]

  • Page 155

    95741 Sixth Edition 5-39 Shippin g Insert Note: Do not tur n the screwdriver CW when preparing the drive for a shipping insert. 5. Slow ly turn the screwdriver CCW to raise the reel motors and to lo wer the cleaning brush. Note: When the MUD screw will not t u rn any further , the reel motors are raised and the cleaning brush is lowered. 6. R emove[...]

  • Page 156

    Shippin g Insert 5-40 Sixth Edition 95741 This page intentionally left blank.[...]

  • Page 157

    95741 Sixth Edition 6-1 6 Menu System This chapter describes the menu system for the 9840 T ape Drive and how to perf orm speci fic op erat ions us ing t he menu s and s ubmenu s, suc h as: • Review drive configuration and firmware r elease level • Reconfigure the drive • Special drive operati o ns When the drive is online, you can view the c[...]

  • Page 158

    6-2 Sixth Edition 95741 Y ou must use the operator panel Menu switch (1, Figure 6-1 ), Se lect switc h (2, Figu re 6- 1) , an d display (3, Figure 6-1) to access all menus and su bmenus. Press the Menu switch to navigate from one menu item to the next. Press the Select switch to ente r a submenu and navigate through the options in the sub menu. Fig[...]

  • Page 159

    95741 Sixth Edition 6-3 Menu S truct ure Ov erview ■ Menu Structure Overview Figu re 6- 2 shows an overview of the 9840 main me nu system. When the Menu switch on the Operato r Panel is pressed, the first main menu allows selection of Online (default) or Offline main menus. Pressing the Sele ct switch toggles the opt ion, and pressing t he Menu s[...]

  • Page 160

    Menu Oper ations 6-4 Sixth Edition 95741 ■ Menu Operations Menu operations fo r Online and O ffline are very similar . Online men us only provide viewing of current settings and/o r status. Of fline menus allow option selecti ons and/or chan ge to various se ttings. In b oth menu systems, press Select to toggle/increment options, or to answer “[...]

  • Page 161

    95741 Sixth Edition 6-5 Menu Oper ations Figu re 6- 3 provides an o verview of the online menus and submenus. Figur e 6-3 . Onli ne Main Menu s and Su bmenus C53517 Vi ew Configuration Entr y Poi nt to View Configuration Menus View CSL Firmware Level No Submenus Vi ew C SL Firm ware Rel ease L evel (None = No CSL) Exit Menu No Subme nus Exit s Menu[...]

  • Page 162

    Menu Oper ations 6-6 Sixth Edition 95741 Of fl ine M ain M enu Ope ratio n When the drive is O ffline, the m ain menus shown o n Figure 6-4 on page 6-7 are active. W ith Offline selected, press Me nu (one or more times) to advance to the Change Configuration ( Chng CFG ? ) Main Menu, where you will have two choices: • Press Select (Y es) to enter[...]

  • Page 163

    95741 Sixth Edition 6-7 Menu Oper ations Figu re 6- 4 provides an o verview of the offline menu operations. Figure 6-4. Offline Main Menu and Submenus C53515 Cha nge Confi guration Entr y Poi nt to C hang e Confi guration Menus Vie w CS L Firmw are Level No Subme nus View CSL Firmware Release Level (None = No CSL) Exit Me nu No Subme nus Exits Menu[...]

  • Page 164

    Explanati on of Menu Trees 6-8 Sixth Edition 95741 ■ Explanation of Menu T r ees Figu re 6- 6 thr ough Figu re 6-10 , later in this chapter provide graphic operational sequences for the menu operations: • Figu re 6- 6 “ Menu Tree — View Fibre Channel Configuration ” on page 6-9 • Figu re 6- 7 “ Menu T ree — Change Fibre Channel Conf[...]

  • Page 165

    95741 Sixth Edition 6-9 Fibre C hannel View Configurat ion ■ Fibre Channel View Configuration Status Figu re 6- 6 provides a menu tree for viewing a Fibre Channel conf iguration. Figur e 6-6 . Men u Tree — View Fi bre Channel Confi guration C5351 1 To g g l e Port A (ENA/DIS) XXX CSL ( /NONE) XXXX X x.y.z Port B (ENA/DIS) XXX Select (Select On [...]

  • Page 166

    Fibre Ch annel Change Configur ation 6-10 Sixth Edition 95741 ■ Fibre Channel Change Configuration Menu Figu re 6- 7 provides a menu tree for chang ing a Fibre Ch annel configuration Figur e 6-7 . Men u Tree — Change Fi bre Channel Configu ration (Sheet 1 of 3) C53512 Notes: . 1. 2 Firmware release nu mber . CSL Firmware release nu mber only ap[...]

  • Page 167

    95741 Sixth Edition 6-11 Fibre Chan nel Change Configur ation Figur e 6-7 . Men u Tree — Change Fi bre Channel Configu ration (Sheet 2 of 3) C53976 Menu Emul XXXXX Select 3 2 3 2 3 2 4 1 Lib Adr xy Select Men u WWN Cus tom WWW Nor mal Select Menu Saving CFG Save/IPL ? IPL Menu Select No Y es Menu Select No Y es Sele ct Menu H=xxxxxxxx Select Men [...]

  • Page 168

    Fibre Ch annel Change Configur ation 6-12 Sixth Edition 95741 Figur e 6-7 . Men u Tree — Change Fi bre Channel Configu ration (Sheet 3 of 3) Notes: . 3. Normal re se ts WWN to fa ctory pr eset. 1. 2 Whe n all digits ar e steady, press Menu to accept; or press Select to restart change mo de. Press Selec t to ste p flashing digit. Press Menu to set[...]

  • Page 169

    95741 Sixth Edition 6-13 Fibre Chan nel Change Configur ation Ta b l e 6 - 1 provides detailed instructions to change configur ation of a Fibre Channel drive when the drive is offline. T able 6-1. M enu T able — Fibre Channel Config uration Options Notes Procedure Online /Of fli ne Ma in Men u Online/ Offline Defaults to Online at power-on . Offl[...]

  • Page 170

    Fibre Ch annel Change Configur ation 6-14 Sixth Edition 95741 Compress Mode Submenu Cmprss Yes Cmprss Off Cmprss No Defaults to last saved selection. When Yes is sel ected, data is comp ressed, by def ault. Host ca n request no d ata compression. When Off is selected, data is not compressed, and host request has no effect . When No is sel ected, da[...]

  • Page 171

    95741 Sixth Edition 6-15 Fibre Chan nel Change Configur ation Port A/B Har d Physical Addr ess Submenu PA=xx,ddd Defaults to last saved selection. xx is the hex display physical address. ddd is the decimal index in to the AL P A tab le (valid indexes are 000 – 125 . Engi neerin g recomm ends tha t Port A addresses be even numbers an d Port B addr[...]

  • Page 172

    Fibre Ch annel Change Configur ation 6-16 Sixth Edition 95741 Port A/B Maximum Data Size Submenu MaxSz 2112 MaxSz 2048 MaxSz 1280 MaxSz 1024 MaxSz 768 Selects frame size. Engi neerin g recomm ends a setting of 2048 . 1. Pres s Menu to bypass, or 2. Pres s Sel ect until desire d opti on is di splaye d; the n, press Menu to set, and advance to th e n[...]

  • Page 173

    95741 Sixth Edition 6-17 Fibre Chan nel Change Configur ation Port A/B Custom/Nor mal WWN Submenu Note: This submenu o nly appears if a Custom WWN is in use, or is being created. WWN Custom WWN Normal Custom is default selection. Normal selection recalls the stored Nor mal WWN from the drive EEPROM. Currently, a password (use 500) is required to sa[...]

  • Page 174

    Fibre Ch annel Change Configur ation 6-18 Sixth Edition 95741 V olSafe Sel ection Submenu VolSafe Y V olSafe N Defaults to last saved selection. When VolSafe Y is se lected, a password (Contact StorageT ek T echnical Support) must also be entered before V olSafe is enabled. When VolSafe N is se lected, V olSafe is disabled. 1. Pres s Menu to bypass[...]

  • Page 175

    95741 Sixth Edition 6-19 Fibre Chan nel Change Configur ation Emulation Mode Submenu Emul XXXXX Defaults to last saved sel ection. Emul STD is Nati ve. Emul 3590 is 3590 B (AS400) . Emul SD-3 Emul F2483 Emul 3490E is 3490 E11 (AS400) . Emul 7 Emul STD s Emul 3590s Emul 12 Emul 13 Emul 14 CA UTION: DECREASED CAPACITY . Emul STD s and Emul 3590s sele[...]

  • Page 176

    Fibre Ch annel Change Configur ation 6-20 Sixth Edition 95741 Library Addres s Submenu Lib Adr xy Defaults to last saved selection . Press ing Select when both characters are steady, starts the change mode. The x character begins flashing and will increment up, one value with each additional pr ess of Selec t. Press ing Menu sets flashing character[...]

  • Page 177

    95741 Sixth Edition 6-21 Fibre Chan nel Change Configur ation Drive Node W orld-Wide Name Submenu Note: Firmware release level 1.30.111, an d up, can create a “ Custom ” WWN as required for special circumstances. When Cust om WWNs are t o be used, Port A, Port B, and Drive Node W WNs should all be changed to designated Custo m WWNs to meet spec[...]

  • Page 178

    Fibre Ch annel Change Configur ation 6-22 Sixth Edition 95741 Save Confi guration Submenu Save/IPL ? This submenu appears only if the drive configuration was changed. Saving CFG displ ays f or 2 seconds af ter pressi ng Select . After saving configuration, a Fibre C hannel drive au toma tical ly pe rfo rm s IP L. Save Fails displays for RAM problem[...]

  • Page 179

    95741 Sixth Edition 6-23 SCSI View Co nfiguration Status ■ SCSI View Configuration Status Figu re 6- 8 provides a menu tree for viewing a SCSI co nfiguration. Figur e 6-8 . Men u Tree — Vi ew SCSI Conf igurati on C5351 6 Tar Neg (Y/N) X SCSI Bit (16/8) xx Tape Bar (Y/N) X VolSafe (Y/N) X Full DSE (Y/N) X Cmprss Yes/Off/No) Xxx ( (Language) SCSI[...]

  • Page 180

    SCSI Change Configuration Menu 6-24 Sixth Edition 95741 ■ SCSI Change Configuration Menu Figu re 6- 9 provides a menu tree for chang ing a SCSI conf iguration. Figur e 6-9 . Men u Tree — C hang e SCSI Con figur ation (Sh eet 1 of 2 ) C53510 Notes: . 1. 2 Firmwa re rele as e number . CSL Firm ware rele as e number only appe a rs when dr ive is i[...]

  • Page 181

    95741 Sixth Edition 6-25 SCSI Change Co nfiguration Menu Figur e 6-9 . Men u Tree — C hang e SCSI Con figur ation (Sh eet 2 of 2 ) C53979 FullCode Y FullCode N Selec t Menu 1 VolSafe Y VolSafe N Sele ct Menu Full DSE Y Full DSE N Sele ct Menu Tape Bar Y Tape Bar N Select Menu Language ? Sele ct Menu Menu Emul XXXXX Select 3 2 3 2 3 2 4 Lib Adr xy[...]

  • Page 182

    SCSI Change Configuration Menu 6-26 Sixth Edition 95741 Ta b l e 6 - 2 provides detailed instructions to change configuration of a SCSI drive when the drive is offline. T able 6-2. M enu T able — SCSI Co nfigura tion Options Notes Procedure Online /Of fli ne Ma in Men u Online/ Offline Defaults to Online at power-on . Offline must be sel ected to[...]

  • Page 183

    95741 Sixth Edition 6-27 SCSI Change Co nfiguration Menu Data Se curity Eras e Mode Submenu Full DSE Y Full DSE N Defaults to last saved selection. Full DSE Y writes a random binary patter n on the media, over-writing existing data, from the point of an “ Erase ” command, to the End of T ape. Full DSE N writes data on the media that indicates v[...]

  • Page 184

    SCSI Change Configuration Menu 6-28 Sixth Edition 95741 SCSI Bus Sp eed Submenu SCSI Ultra SCSI Fast SCSI Slow Defaults to last saved selection. Selects channel transmission speed for the drive to match the drive with the host capabilities. Ultra = 40MB/s (16Bit width) 20MB/s ( 8B it width) Fast = 20MB/s (16Bi t width) 10MB/s ( 8B it width) Slow = [...]

  • Page 185

    95741 Sixth Edition 6-29 SCSI Change Co nfiguration Menu V olSafe Sel ection Submenu VolSafe Y V olSafe N Defaults to last saved selection. When VolSafe Y is selected, a password (Contact StorageT ek T echnical Support) must also be entered before V olSafe is enabled. When VolSafe N is selected, V olSafe is disabled. 1. Pres s Menu to bypass, or 2.[...]

  • Page 186

    SCSI Change Configuration Menu 6-30 Sixth Edition 95741 Emulation Mode Submenu Emul XXXXX Defaults to last saved sel ection. Emul STD is Nati ve. Emul 3590 is 3590 B (AS400) . Emul SD-3 Emul 3 Emul F2483 Emul 5 Emul 3490E is 3490 E11 (AS400) . Emul 7 Emul STD s Emul 3590s Emul 11 Emul 12 Emul 13 Emul 14 CA UTION: DECREASED CAPACITY . Emul STD s and[...]

  • Page 187

    95741 Sixth Edition 6-31 SCSI Change Co nfiguration Menu Library Addres s Submenu Lib Adr xy Defaults to last saved selection . Press ing Select when both characters are steady, starts the change mode. The x character begins flashing and will increment up, one value with each additional pr ess of Selec t. Press ing Menu sets flashing character at d[...]

  • Page 188

    SCSI Change Configuration Menu 6-32 Sixth Edition 95741 Drive Node W orld-Wide Name Submenu Note: Firmware release level 1.30.111, an d up, can create a “ Custom ” WWN as required for special circumstances. Make sure a Custom WWN is unique, and registered in Host interface software. Unregistered or duplicate WWNs w ill cause Ho st interface an [...]

  • Page 189

    95741 Sixth Edition 6-33 SCSI Change Co nfiguration Menu Save Confi guration Submenu Save/IPL ? This submenu appears only if the drive configuration was changed. Saving CFG displ ays f or 2 seconds af ter pressi ng Select . After saving configuration, a SCSI drive automatically perfo rms IP L. Save Fails displays for RAM problems. See T able 7-2 on[...]

  • Page 190

    Drive Op erations Me nu 6-34 Sixth Edition 95741 ■ Drive Operations Menu Figu re 6- 10 provides a menu tree for drive operations. This menu is only available when the drive is Offline. Each option invokes a s ubmenu to bypass, or per form the listed t ape utility. Figur e 6-10. Me nu T r ee — Drive Op erations C535 13 Exit Drv ? Menu Select No [...]

  • Page 191

    95741 Sixth Edition 6-35 Drive Operat ions Menu Ta b l e 6 - 3 provides detailed instructions to: • Update drive fir mware • Format a dump tape • Copy firmware • Reformat tapes • Buil d an MIR • Perfor m drive diagnostics. T able 6-3. M enu T able — Drive O perations Options Notes Procedure Online /Of fli ne Ma in Men u Online/ Offlin[...]

  • Page 192

    Drive Op erations Me nu 6-36 Sixth Edition 95741 Code Update Submenu IPL FromTP IPL From Tape, updates the drive firmwar e from a firmware tape inserted in the drive. If a normal ta pe is present in the drive when t his function is activated, it ejects . When the update i s d one, the drive automatically eject s the firmw are tape, performs IPL, an[...]

  • Page 193

    95741 Sixth Edition 6-37 Drive Operat ions Menu Cr eate Co de T ape Submenu MakeCodeTp Make Code T ape, copies all firmware images from the drive EEPROM to a tape. This tape may then be used to update othe r driv es us ing the Code Update sub menu. If a normal ta pe is present in the drive when t his function is activated, it ejects . If CodCrFailx[...]

  • Page 194

    Drive Op erations Me nu 6-38 Sixth Edition 95741 Build Media Information Region (MIR) Build MIR The 9840 tape drive uses information recorded at the begi nning of ea ch tape , in an area known as the Media Inform ation Region (MIR), to access and manage that tape while mounted on the drive. Make sure drive is unloaded befo re act ivat ing B uild MI[...]

  • Page 195

    95741 Sixth Edition 6-39 Drive Operat ions Menu W rite/ Read Diagnosti c Submenu W/R Diag W rite/Read Diagnosti cs test the drive write/read function by writing/reading data to/from a scratch tape. A tape cartridge, if pres ent, ejects whe n this option is selected. Make sure a known good, scratch (for matted for da ta) tape cartridge is available.[...]

  • Page 196

    Drive Op erations Me nu 6-40 Sixth Edition 95741 Servo Lo ad/ Unload Diag nostic Submenu SrvoLdUnld Servo Load/ Unload Diagnostics test t he dr ive se rvo loa d/unloa d function . A tape cartridge, if present, ejects when this option is selected. Make sure a scratch tape cartridge is available. T ape cartridge loading is required for the diagnostic[...]

  • Page 197

    95741 Sixth Edition 7-1 7 Error and Recovery This chapter provides 9840 T ape Drive error and recovery procedures. Note: Refer to “ Error and Recovery ” in Chapter 5, “ Cartridge Scratch Loader ” for specific CSL error and recovery instructions. ■ Power and Service Error Indicators Figu re 7- 1 provides the location of items on the s tand[...]

  • Page 198

    Dislodg e a Stuck Tap e 7-2 Sixth Edition 95741 Ta b l e 7 - 1 explains error indications sh own by the power and service indicators. These errors do not create an erro r message on the alphanumeric display. Refer to Table 7-2 on page 7-3 for error displays and recovery instructions. ■ Dislodge a Stuck T ape When you press the Unload switch (6, F[...]

  • Page 199

    95741 Sixth Edition 7-3 Dislod ge a S tuc k Tape Ta b l e 7 - 2 provides an alphabetical list of operator panel error displays and recommended ac tions. Refer to Figu re 7- 1 on page 7-1 for switch, indicator , and display locations on the s tandard and CSL operato r panels. The notation “ xxxx ” is a four-character hexadecimal fault symptom co[...]

  • Page 200

    Dislodg e a Stuck Tap e 7-4 Sixth Edition 95741 CHK xxxx An operational failure occurred. ( xxxx = actual FSC that caused the failure.) Some failures will initiate a diagno stic dump and IPL. If required , wait for the IPL to complete, then retry t he operation. If the ret r y fails , replace drive or CSL. *Cleaning* The cleaning tape was inserted [...]

  • Page 201

    95741 Sixth Edition 7-5 Dislod ge a S tuc k Tape CodUpFail3 The tape format is unreadable. Reclaim as a data tape, recreate code tape. Retry the opera tion. T ry another tape. Note: In code level 1.30.109 and up, error message is replaced by CHK xxxx . CodUpFail4 This is not a code -upda te tape. Retry wi th the correct tape. Note: In code level 1.[...]

  • Page 202

    Dislodg e a Stuck Tap e 7-6 Sixth Edition 95741 xxxx :Dmp yy Alternates with an asterisk (*) after completion of an IPL, wher e: xxxx = FSC of the la st du mp data saved to the EEPROM yy = number of un collected dump s in EEPR OM Optionally move the dump(s) to the host or tape See the dump instructions in Chapter 4, “ Getting Start ed, ” or Cha[...]

  • Page 203

    95741 Sixth Edition 7-7 Dislod ge a S tuc k Tape NT Ready U A non-write protected tape is in the process of a manual unlo ad. W ait until unload o peration completes. Offline * Offline alternating with an asterisk (*) in dicates that the drive or CSL is offline. Operator discretion. Not e: Place drive or C SL Online for use by the host. Online The [...]

  • Page 204

    Dislodg e a Stuck Tap e 7-8 Sixth Edition 95741 SavingDump This is displayed while saving the dump to EEPROM. Thi s is th e normal di splay. W ait for the dump to complete. Start Init Initialization started. No action necessary. Trapped The boot is trapped in a clos ed l oop. If the IPL does not clear the condition, rep lace th e dri ve or CS L. Un[...]

  • Page 205

    95741 Sixth Edition 7-9 Save Fai ls or Fix_ CfgErr Indic ation ■ Save Fails or Fix_CfgErr Indication This section contains specific informat ion to clear a Save Fails or Fix_CfgErr errors. Explanation of Operations Save New Configuratio n Change When you make configuration changes, you save them to the RAM. The RAM copy is in turn stored in the E[...]

  • Page 206

    Save Fails or Fi x_CfgErr I ndication 7-10 Sixth Edition 95741 Save Fails Error This error can o ccur when saving a new configuration. It means that the RAM has failed the save operation. The d rive cannot work pro perly with defective info rm at ion in th e RAM . Re plac e th e driv e. Fix_CfgErr Err or This error can occur following power on or I[...]

  • Page 207

    95741 Sixth Edition 7-11 Save Fai ls or Fix_ CfgErr Indic ation Note: When the configur ation in the RAM is correct , the drive can usually operate normally while it re mains powered on, even if the EEPROM or t he checksum circuit in th e ASIA are damaged. Y ou can em plo y the d rive th at wa y if yo u have to wai t for replacement. 4. If the clie[...]

  • Page 208

    UnWr xxxx Indicatio n 7-12 Sixth Edition 95741 ■ UnW r xxxx Indication U nWr xxxx means Unwritten Data. This message will display if the Unl oad switch (6, Fig ure 7- 1 on pa ge 7-1 ) was p resse d during a writ e operation. It indicates that the drive attempted to write the remaining data before it unloaded but the attempt failed and some data r[...]

  • Page 209

    95741 Sixth Edition 8-1 8 Servicing the Drive This chapter provides servi c ing information for the 9840 T ape Drive. It contains: • “ Jammed Cartridge ” • “ Clean T ape Path ” on page 8-3 • “ Clean Fibre Channel Compo nents ” on page 8-4 • “ Fibre Channel Loo p T est ” on page 8- 8 ■ Jammed Cartridge Note: Refer to Cha pt[...]

  • Page 210

    Jammed Cart ridge 8-2 Sixth Edition 95741 2. Obtain a common screwdriver and insert it into the MUD slot. 3. Press against the spring-load ed MUD screw until it stops. Note: Do not tur n the screwdriver to the left or counter-clockwi se (CCW) w hen removing a jammed cartridge. 4. Slow ly turn the screwdriver to the right or clockwise (CW) to remove[...]

  • Page 211

    95741 Sixth Edition 8-3 Cle an Tap e Path ■ Clean T ape Path Y ou clean the 9840 tape path with a cleaning cartridge. Clean the tape path when the amber clean indicator illuminates. This indicator lights when certain ta pe erro rs are de tecte d or a c ertai n leng th of ta pe move d thro ugh the tape path. CA UTION: Do not wet-c lean the 9840 ta[...]

  • Page 212

    Clean Fi bre Channel Compo nents 8-4 Sixth Edition 95741 ■ Clean Fibre Channel Components The following infor mation desc ribes a cleaning proces s for fibr e channel com ponents such as c onnec tors, GBICs, and plug s. Fibre Channel T ransmission The 9840 T ape Drive uses a laser multi-mode transmitter- receiver (transceiver) module. There are s[...]

  • Page 213

    95741 Sixth Edition 8-5 Clean Fibre Ch anne l Comp onen ts 2. Gently wipe the ferrule and the end surface of the connector with an alcohol pad. Ensur e that the pad mak es full contact wi th the end surface. 3. W ait 5 seconds for the surface to dry. 4. Repeat Step 1. 5. W ipe the ferrule and the end surface of the con nector using a clean surface [...]

  • Page 214

    Clean Fi bre Channel Compo nents 8-6 Sixth Edition 95741 Fibr e Channel GBIC T o clean a GBIC (giga-bit inter face converter), refer to Fi gure 8-3 ). Note: If GBICs are shipped or stored withou t a dust cover , clean t he connectors before installing into a Fibre Channel environment. 1. Blow any dust from the ferrule and the ends of the GBIC using[...]

  • Page 215

    95741 Sixth Edition 8-7 Clean Fibre Ch anne l Comp onen ts Fibr e Channel Hub Slot T o clean a Fibr e Channel hub sl ot, refer to Fi gure 8- 4 ): Before cleaning any Fibre Channel hub s lot, notify the cust omer of the exact hub and slot (s) that require cleaning. Customers may have a maint enance contract with another vendor to maintain h ubs and [...]

  • Page 216

    Fibre Channel Loop T est 8-8 Sixth Edition 95741 ■ Fibre Channel Loop T est When you suspect Fibr e Channel interface problems, you can con duct a fibre cha nnel l oop tes t to chec k the dr ive’s op tica l port s as “aliv e or de ad”. Thi s tes t will isolate the interface problem to the drive, or to the interface. T ools Requir ed for the[...]

  • Page 217

    95741 Sixth Edition A-1 A Specifications This appendix provides specifications for the 9840 T ape Drive. It contains: • “ Power Requirements ” • “ Site Power Connector Requir ements ” on page A-2 • “ Environmental Requirements ” on page A-3 • “ Cartridge T ape Specifications ” on page A-5 • “ Drive Perfor mance ” on pa[...]

  • Page 218

    Site Pow er Conne ctor Requi rements A-2 Sixth Ed ition 95741 ■ Site Power Connector Requirements The power drop c onnections are describ ed here only for t he stand-alone rack and the deskto p drives. In all other cases t he drives plug into pow er strips in the Storag eTek equipment. Tab le A -2 . Site Power Drop Connectors Where Used STK Cable[...]

  • Page 219

    95741 Sixth Edition A-3 Environ mental Re quirement s ■ Environmental Requir ements This section descr ibes environmental requirements, including the drive, power supply, cartridge tapes, and media for the 9840 T ape Drive. Drive and Power Supply Ta b l e A - 3 shows the environmental requirements for the drive and t he power supply for the 9840 [...]

  • Page 220

    Environ mental Re quirement s A-4 Sixth Ed ition 95741 Cartridge T apes and Media Ta b l e A - 4 shows the environmental requirements for cartridge tapes and media for the 9840 T ape Drive. T a ble A-4. Cartridge Ta pes and Media Requi r ements Te m p e r a tu r e Operating (see note) 15 º to 32 º C ( 59 º to 90 º F) Storage (up to four weeks) [...]

  • Page 221

    95741 Sixth Edition A-5 Cartr idge Tape Spec ifications ■ Cartridge T ape Specifications Ta b l e A - 5 show s the specif ications for the cartridge tapes to be inserted into the 9840 T ape Drive. CA UTION: Do not degauss 9840 T ape Drive car tridges. Serv o tracks are writt en on the tape at the factory . When these tracks are mistakenl y erased[...]

  • Page 222

    Drive P erformanc e A-6 Sixth Ed ition 95741 ■ Drive Per for mance Ta b l e A - 6 shows performanc e characteristics of the 9840 Tape Driv e. T a ble A-6. Driv e Perfor mance Charac teristi cs V alues Maximum block size 256 kB Data rate, head-to- tape 10 MB/s (see note) Data rate of host interface Fib r e Channe l : burst trans mission sp eed of [...]

  • Page 223

    95741 Sixth Edition A-7 Host I nterfa ces ■ Host Inter faces Ta b l e A - 7 p rovides the 9840 T ape Drive host interfaces. The 9840 T ape Drive is used in Fibr e Channel and SCSI environm ents. ■ Library Attachments Ta b l e A - 8 p rov ide s the li bra ry att ach men t. T a ble A-7. Host Inter faces Interface T ype Interface Cha racterist ics[...]

  • Page 224

    Non-Libr ary Drive Install ations A-8 Sixth Ed ition 95741 ■ Non-Library Drive Installations Ta b l e A - 9 provides a list of non-library drive installations. The 9 840 Tape Drive ships as a desktop or rack unit within this environment. ■ Supported Device Modes Ta b l e A - 1 0 provides the supported device modes. ■ Host Hardwar e and Softwa[...]

  • Page 225

    95741 Sixth Edition Glossary- 1 Glossa ry This glossary defin es abbreviations and new or special terms used in this pub lication. Some of the definitions ar e taken from the IBM Dictiona ry of Compu ting . The letters in parenthese s that follow some definit ions indicate the so urce of the definition: (A) The American National St andar d Dictiona[...]

  • Page 226

    Gloss ary-2 Sixth Ed ition 9574 1 Glossar y burst In data com munica tion, a sequ ence of signals counted as one unit in accordance with some specific criterion or measure. (A) C cartridge A stor age de vice th at cons ists of magnetic tape on supply and takeup reels, in a prot ectiv e housin g. (IBM) Cartri dge Scratc h L oader (CSL ) In the 9840 [...]

  • Page 227

    95741 Sixth Edition Glossary- 3 Glossar y enterprise A representation of th e goals, organizational structure, busin ess processes, and infor mation resourc es and requirements of an enterprise. (IBM ) env ironmenta l r eq uirement Any of the physical conditions r equired for the pro tecti on an d prope r oper ation of a functional unit; t he requi[...]

  • Page 228

    Gloss ary-4 Sixth Ed ition 9574 1 Glossar y host The primary computer on a network, with which other co mputer s inter act. host bus adapter (HBA) A circuit installed in a multi-platform h ost or device that interfaces between the device and the bus. host i nter face Interface between a network and host computer . (T) hub A piece of ha r dware, sep[...]

  • Page 229

    95741 Sixth Edition Glossary- 5 Glossar y to one another via s oftware and hardware links, to facilitat e infor mation interchange. NL_Port An N_Port within the N ode which also contains t he Loop Port State Machine as defined in FC-AL-2. T he NL_Port attaches to either an FL_Port or an NL_Port through a link. node A device th at contains a minimum[...]

  • Page 230

    Gloss ary-6 Sixth Ed ition 9574 1 Glossar y software All or par t of the programs, procedures, rules, an d associated documentation of a data pro cessing system. Software is an intellectual creation that is independent of the medium on which it is recorded. (T) state The condition of a device, such as online or of fline. sub-menu A menu re late d t[...]

  • Page 231

    9574 1 Sixth Edition Inde x-1 Index Symbols * (asterisk) display, 7- 3 *Cleaning* display, 7-4 Numerics 9738 apply power to library drive, 3-18 cleaning cartridge, 3-18 daisy-chain 9840, 3-1 7 drive slot positions , 3-10 feature s, 1-6 information, A-7 install 9840 power supply, 3-11 install procedures, 3-8 interface, 3-1 library, 1-6 overview, 3-1[...]

  • Page 232

    Inde x-2 Sixth Edition 95741 Inde x procedures, 5-14 reclaim, 4-9 removal from CSL, 5-30 routing, 5-3 scratch loader (CSL), 6-3 specifications, A-5 stand ard, 1 -16 stop mechanism, 5-20 unload from C SL, 5-15 VolSafe, 1 -16 write protect, 4-6 cartridge scratch loader rack-moun t installation, 3-39 shipping i nsert removal, 3-43 side panel installat[...]

  • Page 233

    9574 1 Sixth Edition Inde x-3 Index emulation, 6-18 frame sizes, 6-16 hard physical address, 6-14 language, 6-17 library address, 6-20 port attr ibutes, 6 -14 soft phys ical addre ss, 6- 15 tape bar, 6- 17 VolSafe, 6 -18 incorrect data, 7-10 menu offline, 6-7 online, 6-5 SCSI bus width, 6- 28 CSL modes, 6-31 DSE, 6-27 emulation, 6-19, 6-29 , 6-30 I[...]

  • Page 234

    Inde x-4 Sixth Edition 95741 Inde x data transfer rate fibre channel, A-6 SCSI, A-6 DatCrFai l1 d isplay, 7 -5 defective EEPROM, 7- 9 RAM, 7-9, 7-10 description , 1-4 desktop capacity, A-8 CSL features, 5-5 description, A- 8 drop pow er, A-2 fibre channel cable, 3-21 installation, 3-19, A-8 interface, 3-1, A-8 fibre channel, 3-21 SCSI, 3-21 model, [...]

  • Page 235

    9574 1 Sixth Edition Inde x-5 Index dry cleaning tape path, 8-3 host interface cable, 3-46 installation desktop model, 3-19 non-library, A-8 rack, 3-28 operation overview, 4-1 saves, 7 -9 operations menu tree, 6-34 ports A and B, 8-5 cleaning, 8- 5 power off CSL, 5-13 off drive, 4- 2 on CSL, 5- 12 power on drive, 4-1 rack- moun t tray , 3-41 tray ([...]

  • Page 236

    Inde x-6 Sixth Edition 95741 Inde x FSCs , 5-23 notes, xvi warning, x vi F failure CSL (FSCs), 5-28 EEPROM, 7- 4 to load, 5-2 4 fast SC SI, 6-28 fault symptom code (FSC), CSL, 5-28 feature s of 9738, 1-6 of library, 1-6 feed channel, 5-2 fiber-optic cables connecto rs, 2-7 handling, 2-6 installation, 2-7 clea nin g mate ria ls, 8- 4 warnings , 2-5 [...]

  • Page 237

    9574 1 Sixth Edition Inde x-7 Index forma t cartridge tape, 4-9 diag nosti c dump ta pe, 4-1 0 special for dump tape, 4-10 FRU s CSL, 1-4 desktop, 1-4 rack, 1-4 FSC CHK xx xx, 8-3 CSL , 5-28 indicators, 5-23 full DSE fibre channel (yes/no), 6-14 SCSI (yes/no), 6-27 G gain access drive menu, 6-2 ESCON port, 6-2 main menu, 6-2 to different menus, 6-2[...]

  • Page 238

    Inde x-8 Sixth Edition 95741 Inde x equipment arrival, 3-2 fiber-optic cables, 2-7 in 9738 Library, 3-8 cleaning cartridges, 3-18 host interface cable, 3-13 power supply, 3-11 TTI c able , 3-13 in rack captive nuts, 3- 30, 3-32 CS L tray s, 3- 39 drive trays, 3-38 host interface cable, 3-46 preparation, 3-28 slide rails, 3-34 overview, 3-1 9738 lib[...]

  • Page 239

    9574 1 Sixth Edition Inde x-9 Index list of error codes, 7-3 menus, 6-3 load a tape, 4-7 cartridges incorrectly, 5-24 CC display, 7-6 displ ay message, 7-6 fibre channel display, 7-6 FSCs , 5-24 SCSI display, 7-6 time , A-6 xxxx ( FSC) display, 7-6 Load xxxx message, 4-7, 4- 8 locating indicators activity, 7-1 clean, 7-1 power, 7-1 service, 7-1 MUD[...]

  • Page 240

    Index- 10 Sixth Ed ition 9574 1 Inde x Boot Fail, 7-3 BT Monitor , 7-3 CC D IAG, 7-3 CHK xxxx (FSC), 7-4 cnhndnsn, 7-3 CodCrFail1, 7-4 CodCrFail2, 7-4 CodeUpDate, 7-4 CodUpFail1, 7-4 CodUpFail2, 7-4 CodUpFail3, 7-5 CodUpFail4, 7-5 DatCrFai l1, 7-5 DmpCrFail1, 7-5 DmpCrFail2, 7-5 DmpWrFail1, 7-5 DmpWrFail2, 7-5 D u m p A g a i n ? ,7 - 5 ,7 - 1 2 Du[...]

  • Page 241

    95741 Sixth Edition Index-1 1 Index NT Ready A display, 7-6 NT Ready F display, 7-6 NT Ready U display, 7-7 nut plates (stand-alon e rack), 3-31, 3-32 NVS, 7-9 O offline configuration fibre channel, 6-13 SCSI, 6-26 display, 7-7 Offline message, 4 -3 online display, 7-7 menu, 6-5 pla cing th e dri ve, 4- 3 Online message, 4-3 operation configuration[...]

  • Page 242

    Index- 12 Sixth Ed ition 9574 1 Inde x on-the-job, 2-1 shoulder, elbow, and hand, 2-2 with rack-mount drives, 3-26 prevent ESD, 2-3 previously stored checksum, 7-9 priority mode, 5-20 procedures cartridge explanation, 5-14 loading a CSL, 5-14 unloading a CSL, 5 - 15 install 9840 in 9738, 3- 8 load CSL cartridge, 5-14 unload CSL cartridge, 5-15 proc[...]

  • Page 243

    95741 Sixth Edition Index-1 3 Index laser product label, 2-6 laser transmission, 2-5 LED transmission, 2-5 on the job, 2-1 on-the-job, 2-1 precautions back injury, 2-2 list of, 2-1 shoulder, elbow, and hand, 2-2 rack-mount drives, 3-26 Save CFG? fibre channel, 6-22 SCSI, 6-33 save configuration erro r, 7-9 save dump display, 7-8 EEPROM, 7- 8 Save F[...]

  • Page 244

    Index- 14 Sixth Ed ition 9574 1 Inde x setti ng CSL aut o mo de, 6- 20, 6- 31 manual mode, 6-20, 6-31 system mode, 6-20, 6-31 fibre channel compressi on, 6-14 DSE, 6-14 emul atio n mode , 6-18 frame si ze, 6-16 library address, 6-20 physical a d dress (h ard/soft), 6- 14 port attr ibutes, 6 -13 SCSI bus speed, 6-28 bus width, 6- 28 compressi on, 6-[...]

  • Page 245

    95741 Sixth Edition Index-1 5 Index T Taiwan warning statement, xx tape jammed cartridge in CSL, 5-30 jammed cartridge in drive, 8-1 loading CSL , 5-14 drive, 4-7 removing stuck cartridge, 5-30, 8-1 special format, 4-10 unable to write, 7-4 unloading CSL , 5-15 drive, 4-7 tape bar explanation, 1-14 menu fibre channel, 6-17 SCSI, 6-28 tape usage dis[...]

  • Page 246

    Index- 16 Sixth Ed ition 9574 1 Inde x W warning explanation, xvi eye hazard from laser, 2-6, 2-7 weight cartridge, A-5 desktop CSL, 5-5 rack, 5-7 wet cleaning caution, 8-3 drive, 4-5 write protect cartridge stand ard, 4 -6 VolSafe, 4-6 Write Prot display standard t ape, 7-8 VolSafe tape, 7-8 Writing display, 7-8 wron g conf igurat ion, 7 -10 X xxx[...]

  • Page 247

    Reader ’ s Comme nt Form Contact Us Submit your questions, c omments, and suggestions to StorageT ek ’ s Technical Infor mation Services Department. W e appreciate your corres pondence and are committed to r esponding to you. Publica tion Infor mati on Publication Name: Publication Part Number: Questions and Comments: Note: Staples can cause pr[...]

  • Page 248

    NO POST AGE NECES SARY IF M A I L E D IN T H E UNI TED S T A T ES FOLD HERE AND T APE DO NO T ST APLE FOLD HERE AND T APE B USI NESS R EPL Y CA RD FIRST CLASS PERMIT NO . 2 LOUISVILLE, CO U .S.A. POST AG E WILL BE P AID BY ADD RESSEE TECHNICAL INFORMA TION S ER VICES MS 2121 ST ORAGE TECHNOLOGY CORPORA TION ONE ST ORAGETEK DRIVE LOUISVILLE CO 80027[...]

  • Page 249

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  • Page 250

    Worl d Headqu arters Storage Techno logy Corporat ion One Storag eTe k Drive Louisville, Colorado 80028 USA Phone: 1.800.786.7835 Fax: 7 19.536. 4053[...]