Star Micronics TSP1000 manual

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Table of contents for the manual

  • Page 1

    THERMAL PRINTER TSP1000 SERIES USER’S MANU AL[...]

  • Page 2

    [...]

  • Page 3

    Federal Communications Commission Radio Frequency Interference Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environ[...]

  • Page 4

    T ABLE OF CONTENTS 1. Unpacking and Installation ............................................................................ 1 1-1. Unpacking .............................................................................................. 1 2. Parts Identification and Nomenclature ......................................................... 2 3. Consum[...]

  • Page 5

    – 1 – 1-1. Unpacking After unpacking the unit, check that all the necessary accessories are included in the package. Fig. 1-1 Unpacking If anything is missing, contact the dealer where you bought the printer and ask them to supply the missing part. Note that it is a good idea to keep the original box and all the packing materials just in case y[...]

  • Page 6

    – 2 – 2. Parts Identification and Nomenclature Cover open lever Push this lever in the direction of the arrow to open the printer cover. Control panel Features LED indica- tors to indicate printer status and switches to operate the printer. Printer cover Open this cover to load or replace paper. Power connector For connection of the AC adapter.[...]

  • Page 7

    – 3 – Choosing a place for the printer Before actually unpacking the printer, you should take a few minutes to think about where you plan to use it. Remember the following points when doing this. ✓ Choose a firm, level surface where the printer will not be exposed to vibration. ✓ The power outlet you plan to connect to for power should be n[...]

  • Page 8

    – 4 – 3. Consumable Parts and AC Adapter When consumable parts have run out, use those specified in the table below. Make sure that the AC adapter specified in the table is used. Use of consumable parts or AC adapter which are not specified in the table may result in damage to the printer, fire or electric shock. (1) Roll paper specification Th[...]

  • Page 9

    – 5 – Important! Access the following URL for the information of the recommended paper. http://www.star-m.jp/eng/dl/dl02.htm[...]

  • Page 10

    – 6 – 4. Connecting Cables and AC Adapter Serial interface cable 4-1. Interface Cable Note that the interface cable is not provided. Please use a cable that meets specifications. Important! Before connecting/disconnecting the interface cable, make sure that power to the printer and all the devices connected to the printer is turned off. Also ma[...]

  • Page 11

    – 7 – 4-1-2. Parallel Interface Cable (1) Make sure the printer is turn off. (2) For only the parallel interface model, affix the ferrite core onto the cable as shown in the illustration below. (3) Pass the fastener through the ferrite core. (4) Loop the fastener around the cable and lock it. Use scissors to cut off any excess. Ferrite core Int[...]

  • Page 12

    – 8 – (5) Connect the interface cable to the connector on the rear panel of the printer. (6) Fasten the connector clasps. Parallel interface cable 4-1-3. Connecting USB Cable (1) Make sure the printer is turn off. (2) Affix the ferrite core onto the USB cable as shown in the illustration below and make sure to pass the cable through the cable s[...]

  • Page 13

    – 9 – 4-1-4. Connecting Ethernet Cable (1) Make sure the printer is turned off. ( 2) Affix the ferrite core onto the ethernet cable as shown in the illus- tration below. (3) Pass the fastener through the ferrite core. (4) Loop the fastener around the cable and lock it. Use scissors to cut off any excess. (5) Connect the ethernet cable to the co[...]

  • Page 14

    – 10 – 4-2. Connecting to a Buzzer Drive You can connect a buzzer drive to the printer using a modular plug. The following describes how to make the actual connection. See “Modular plug” on page 43 for details about the type of modular plug that is required. Note that this printer does not come with a modular plug or wire, so it is up to yo[...]

  • Page 15

    – 11 – 4-3. Connecting the Optional AC Adapter Note: Before connecting/disconnecting the AC adapter, make sure that power to the printer and all the devices connected to the printer is turned off. Also make sure the power cable plug is disconnected from the AC outlet. (1) Connect the AC adapter to the power cable. Note: Use only the standard AC[...]

  • Page 16

    – 12 – Power switch 4-4. T urning Power On Make sure that the AC adapter has been connected as described in 4-3. (1) Set the power switch located on the front of the printer to on. The POWER lamp on the control panel will light up. Important! We recommend that you unplug the printer from the power outlet whenever you do not plan to use it for l[...]

  • Page 17

    – 13 – 4-5. Installing the Cable Install the cable as shown in the diagram below.[...]

  • Page 18

    – 14 – 4-6. Switch Blind Installation It is not necessary to install the switch blind. Only install it if it is necessary for you. By installing the switch blind, the following become possible. • Preventing the power switch from being operated by mistake. • Ensuring that other people can not easily operate the power switch. Install the swit[...]

  • Page 19

    – 15 – 5. Control Panel and Other Functions 5-1. Control Panel 1 POWER lamp (Green LED) Lights when the power is ON 2 FEED button Press the FEED button to feed roll paper. 3 ERROR lamp (Red LED) Indicates various errors in combi- nation with POWER lamp 5-2. Err ors (1) Automatically recoverable error (2) Recoverable error Note: 1) If the cutter[...]

  • Page 20

    – 16 – POWER lamp On On Recovery Conditions Automatically recovered by loading a new paper roll, then closing the printer cover. Indicators show that the paper end is approaching, but the printer continues to print. Error Description Paper out error Paper near end ERROR lamp Flashes at 0.5 second intervals Flashes at 2 second intervals (3) Non [...]

  • Page 21

    – 17 – 5-3. Self Printing (1) Test Printing Turn the power on while holding the FEED button depressed. Test printing will be performed according to the Ver. No., DIP switch settings and memory switch settings. (2) Hexadecimal Dump Mode Open the printer cover, then turn the power on while holding the FEED button. When the cover is closed, “ **[...]

  • Page 22

    – 18 – 6. Loading the Roll Paper Be sure to use roll paper that matches the printer ’ s specification. Cover open lever Roll paper (1) Push the Cover open lever, and open the printer cover. (2) While observing the direction of the roll, set the paper roll into the hol- low, and pull on the leading edge of the paper toward you.[...]

  • Page 23

    – 19 – (3) Pull on the edge of the paper to remove any slack and then push down both sides of the printer cover to close. Note: Make sure that the printer cover is securely closed. (4) If the printer cover is closed after turning on the power, the cutter op- erates automatically and the front end of the paper is cut. Note: If the cutter does no[...]

  • Page 24

    – 20 – Important! 1. Do not touch the cutter blade. · There is a cutter inside the paper outlet slot. Not only should you not put your hand in the paper outlet slot while printing is in progress, never put your hand into the outlet even when printing is not in progress. · The printer cover can be opened when replacing the paper. How- ever, si[...]

  • Page 25

    – 21 – 7. Adjusting the Near-end Sensor Use the following procedure to adjust the near-end sensor so it is compatible with the size of roll paper you are using. 1 Open the printer cover. 2 Determine the diameter of the roll paper you are using and find the required setting in the table below. 3 Insert the tip of a ballpoint pen or similar objec[...]

  • Page 26

    – 22 – When using the paper roll with a core whose inside diameter (A): ø 25.4, outside diameter (B): ø 32 Level 1 Level 2 Level 3 Level 1 Level 2 Level 3 ø 44 ø 48 ø 52 10 14 19 69 1 2 Paper thick- ness ( µ m) 85 105 Remained paper length (Approx. m) Detected diameter (C) (Approx. mm) C C B A Roll paper core Adjustment value according to[...]

  • Page 27

    – 23 – 8. Preventing and Clearing Paper Jams 8-1. Pr eventing Paper Jams The paper should not be touched during ejection and before it is cut. Pressing or pulling the paper during ejection may cause a paper jam, paper cutting failure or line feed failure. 8-2. Removing Paper Jam If a paper jam occurs, clear it as described below. (1) Set the po[...]

  • Page 28

    – 24 – 8-3. Releasing a Locked Cutter If the auto cutter locks up or fails to cut the paper, follow the steps below. Caution Since working on the cutter may be dangerous, be sure to turn off the printer first. (1) Set the power switch to OFF to turn off the printer. (2) Slide off the front cover to reveal the auto cutter. (3) Remove any jammed [...]

  • Page 29

    – 25 – (4) If the cutter ’ s moving blade is protruding, rotate the knob in the direction of an arrow to return the moving blade to its home position. When the check window is completely white, the moving blade is at its home position. Note: 1) Do not apply extreme pressure to the moving blade. 2) If the moving blade is protruding too much, t[...]

  • Page 30

    – 26 – 9. Periodical Cleaning Printed characters may become partially unclear due to accumulated paper dust and dirt. To prevent such a problem, paper dust collected in the paper holder and paper transport section and on the surface of the thermal head must be removed periodically. Such cleaning is recommended to be carried out once six month o[...]

  • Page 31

    – 27 – A-1. General Specifications (1) Printing method Direct line thermal printing (2) Print speed Max. 1440 dots/sec. (180 mm/sec.) (3) Dot density 203 dpi: 8 dots/mm (0.125 mm/dot) (4) Printing width Max. 80 mm (5) Number of print columns 53 (12 × 24 dots) (6) Roll paper Refer to chapter 3 for details on the recommended roll paper. Paper wi[...]

  • Page 32

    – 28 – A-2. Auto Cutter Specifications (1) Cutting frequency Max. 20 cuts per minute (2) Thickness of paper 0.080 ~ 0.105 mm A-3. Interface RS232C serial interface/Two-way parallel interface (IEEE1284)/USB interface/ Ethernet interface A-4. Electrical Characteristics (1) Input Voltage DC 24V±10% (2) Current Consumption Operating: Approx. 2.0 A[...]

  • Page 33

    – 29 – A-6. Environmental Requir ements (1) Operating Temperature 5 ° C to 45 ° C Humidity 10% to 90% RH (without condensation) (2) Transport/storage (except for paper) Temperature -20 ° C to 60 ° C Humidity 10% to 90% RH (without condensation) A-7. Reliability (1) LIFE 20 million lines (based on an average printing rate of 12.5% with paper[...]

  • Page 34

    – 30 – A-8. Black Mark Specifications <Remarks> 1) The cut position shown above is when the print starting position correct value for Appendix G: memory switch 2 is the default setting. 2) The black mark ’ s PCS value must be 0.90 or more. 3) Note that accuracy of starting printing with the black mark sensor must be within ±2 mm of the[...]

  • Page 35

    – 31 – Appendix B: Dip Switch Setting Two DIP switches are provided at the bottom of the printer, and can be set as given in the table below. Be sure to set the power switch to off before changing the settings. It is recommended to use a pointed item like a pen or flat-blade driver screw to change the settings. The settings will become effectiv[...]

  • Page 36

    – 32 – No. 1 DIP-SW1 2 3 4 5 6 7 8 No. 1 DIP-SW2 2 3 4 B-1. Parallel Interface Model ON ON OFF OFF DIP-SW 1 Switch Function ON OFF 1-1 Command emulation See table below 1-2 Command emulation 1-3 Should not be changed (Should be set to on) 1-4 Sensor adjustment Valid Invalid 1-5 Pin #31 (INIT) reset signal Valid Invalid 1-6 Handshaking condition[...]

  • Page 37

    – 33 – No. 1 DIP-SW1 2 3 4 5 6 7 8 No. 1 DIP-SW2 2 3 4 B-2. Sperial Interface (RS-232C) Model ON ON OFF OFF DIP-SW 1 Switch Function ON OFF 1-1 Command emulation See table below 1-2 Command emulation 1-3 Should not be changed (Should be set to on) 1-4 Sensor adjustment Valid Invalid 1-5 Should not be changed (Should be set to on) 1-6 Handshakin[...]

  • Page 38

    – 34 – The factory settings of DIP switch are all on, except for switches 7 and 8. DIP-SW 3 Switch Function ON OFF 3-1 Baud Rate See table below 3-2 3-3 Data Length 8 bits 7 bits 3-4 Parity Check Disabled Enabled 3-5 Parity Odd Even 3-6 Handshake DTR/DSR XON/XOFF 3-7 Should not be changed (Should be set to off) —— 3-8 Baud Rate Switch 3-1 S[...]

  • Page 39

    – 35 – No. 1 DIP-SW1 2 3 4 5 6 7 8 No. 1 DIP-SW2 2 3 4 B-3. USB Interface Model ON ON OFF OFF Switch Function ON OFF 1-1 Command emulation See table below 1-2 Command emulation 1-3 Should not be changed (Should be set to on) 1-4 Sensor adjustment Valid Invalid 1-5 USB mode See table below 1-6 Handshaking conditions Offine or receive Receive buf[...]

  • Page 40

    – 36 – No. 1 DIP-SW1 2 3 4 5 6 7 8 No. 1 DIP-SW2 2 3 4 B-4. Ethernet Interface Model ON ON OFF OFF Switch Function ON OFF 1-1 Command emulation See table below 1-2 Command emulation 1-3 Should not be changed (Should be set to on) 1-4 Sensor adjustment Valid Invalid 1-5 Should not be changed (Should be set to on) 1-6 Handshaking coditions Offlin[...]

  • Page 41

    – 37 – Switch Function ON OFF 3-1 Always OFF Should be set to off 3-2 Initialization of settings Valid Invalid 3-3 Always OFF Should be set to off 3-4 #9100 Multi-session Valid Invalid (Maximum 8 sessions) The factory settings of DIP switch are all OFF. The firmware must be ver.2.02 or later. DIP-SW 3 ■ LED Display Green : Lights when other p[...]

  • Page 42

    – 38 – Parallel interface connector (printer side) This connector mates with an Amphenol 57-30360 connector Appendix C: Parallel Interface The two-way parallel interface is compatible with the IEEE1284 compatibility mode and nibble mode. Refer to the separate Specification Manual for details. T able of Connection Signals for Each Mode Pin No. D[...]

  • Page 43

    – 39 – Appendix D: Serial Interface (RS-232C) D-1. RS-232C Connector Pin No. Signal name Direction Function 25 Pin 9 Pin 1 F-GND — Frame ground 2 3 TXD OUT Transmission data 3 2 RXD IN Receive data 4 7 RTS OUT Same as DTR signal. 5 N/C Not used 8 CTS IN Status of this signal is not checked. 6 6 DSR IN STAR Mode Status of this signal is not ch[...]

  • Page 44

    – 40 – Pin No. Signal name Direction Function 25 Pin 9 Pin 2) X-On/X-Off Communication Mode Always space, except during following conditions: • Period between reset and communication enabled • During self printing 21~24 N/C Not used 25 INIT IN Status of this signal is not checked. Printer status DIP SW 1-6 OFF ON 1. During the period from w[...]

  • Page 45

    – 41 – 1 2 3 4 5 6 1 2 3 4 5 6 7 8 20 FG FG TXD RXD RTS CTS DSR 20 25 7 SG DTR INIT Printer side (D-sub 25 pin) Host side 3 2 7 8 6 5 1 4 TXD RXD RTS CTS DSR SG DCD DTR 9 pin 25 pin 1 1 2 3 4 5 6 2 3 7 5 8 6 1 4 NC RXD TXD DTR DSR RTS 8 9 7 SG CTS NC Printer side (D-sub 9 pin) Host side 3 2 4 7 5 6 8 20 RXD FG TXD RTS SG CTS DSR DCD DTR 25 pin [...]

  • Page 46

    – 42 – Appendix E: USB Interface and Ethernet Interface E-1. USB Interface Specifications 1. General Specification: Conforms to USB 2.0 Specifications 2. Communication Speed: USB Full Speed Mode (12 Mbps) 3. Communication Method: USB Bulk Transmission Mode 4. Power Specifications: USB Self-power Function 5. Connector: USB Up-Stream Port Connect[...]

  • Page 47

    – 43 – Appendix F: Buzzer Driver Circuit This printer is equipped with a circuit for driving the buzzer. A 6-pin modular connector for connection of the buzzer is located on the back of the printer. To connect to the drive circuit, connect the buzzer to the modular connector using a cable supplied by you like that one shown in the figure below.[...]

  • Page 48

    – 44 – Drive circuit The recommended drive unit is shown below. Note: 1) Pin 1 must be shield drain wire connected to buzzer device frame ground. 2) For continuous driving, Maximum drive output is 0.1A. 3) Absolute maximum ratings for diodes D1 (Ta = 25 ° C) is: Average Rectified Current Io = 1A 4) Absolute maximum rating for transistors 2SD18[...]

  • Page 49

    – 45 – Appendix G: Memory Switch Settings Each memory switch is stored in EEPROM. For details on the functions and settings of memory switches, see the separate Specification Manual. The table below shows the factory settings for the memory switches. Memory Switch Hexadecimal Code 0 0000 1 0000 2 0000 3 0000 4 0000 8 0000 9 0000 Warning! Changi[...]

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    ELECTRONIC PRODUCTS DIVISION STAR MICRONICS CO., LTD. 536 Shimizunanatsushinya, Shizuoka, 42 4-0066 J apan T el: 0543-47-0112, F ax: 0543-48-5013 Please access the follo wing URL http://www .star-m.jp/ eng/dl/dl02.htm for the lastest re vision of the manual. OVERSEAS SUBSIDIARY COMPANIES STAR MICRONICS AMERICA, INC. 1150 King Georges Post Road, Edi[...]