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Sprint Nextel Compass 597 manual

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Table of contents for the manual

  • Page 1

    Sprint Mobile Br oadband USB Modem by Sierra Wireless Compass 597 ww w.sprint.com © 2008 Sprint Nextel. All rights reserved. SPRINT and other trademarks are trademarks of Sprint Next el. © 2008 Sierra Wireless. All rights reserved. Sierr a Wireless, Compass, the S ierra Wireless logo, and the red wave design are trademarks of Sierra Wireless. All[...]

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    [...]

  • Page 3

    T able of Contents Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Y our Sprint Mobile Broadband USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . ii How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii[...]

  • Page 4

    2C. Using a Memory Card (micro SD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 7 Inserting the Memory Car d (micr oSD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Removing the Memory Car d (microSD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 5

    i Welcome to Sprint Sprint is committed to bringing you th e best wireless technology available. We built our network right fr om the start to give you what we belie v e you r eally want from a wir eless service pr ovider—clear connections, private communications, and time-saving featur es. This guide will familiarize y ou with your new Sprint Mo[...]

  • Page 6

    ii Y our Sprint Mobile Broadband USB Modem Thank you for pur chasing a Sprint Mobile Broadband USB modem. This USB modem offers more fr eedom than ev er before. No wi r e s, no cables—just access to y our data when you need it. The power of the Intern et is truly at your fingertips.[...]

  • Page 7

    iii How to Use This Guide The advantages of Sprint are as clear as ea ch wireless connection you mak e. With Sprint service, we giv e you what y ou r eally want fr om a wir eless service pr ovi der—clear connections, easy-to-un derstand service plans, and self-servicing options for managing your account. All this is designed to mak e y our life e[...]

  • Page 8

    [...]

  • Page 9

    Section 1 Introducing the Sprint Mobile Broadband USB Modem[...]

  • Page 10

    2 Section 1A . Introducing the Sprint Mob ile Broadba nd USB Modem Section 1A Introducing the Sprint Mobile Broadband USB Modem ⽧ Y our Sprint Mobile Broa dband USB Modem (page 2) ⽧ TRU-Install (page 3) ⽧ Package Contents (page 3) ⽧ Care and Maintenance (page 4) This section intr oduces your Sprint Mobile Br oadband USB modem, and describes[...]

  • Page 11

    Introduction Section 1A . Introduci ng the Sprint Mob ile Broad band USB Mode m 3 TRU-Install T o install the drivers and software, y ou do not need an installation CD. Y our USB modem uses the Sierr a Wire less TRU-Install™ featur e—the driver s and softwar e ar e installe d when you insert the USB modem into y our Windows or Mac computer . P [...]

  • Page 12

    4 Care and Maintenance As with any electr onic device, the USB mode m must be handled with car e to ensure r eliable o peration. Follow these gu idelines in using and storing t he USB mod em: 䢇 The USB modem should fit easily into your US B slot. For cing the USB modem into a slot may damage the connector pins. 䢇 Pr otect the USB modem fr om li[...]

  • Page 13

    Section 2 Installing and Using the USB Modem[...]

  • Page 14

    6 Section 2 A. Instal ling the Software Section 2A Installing the Software ⽧ Installing the Software on a Windows Computer (page 6) ⽧ Installing the Software on a Mac Computer (page 9) The installation pr ocess has two stages: 䢇 Installing the Software and Drivers — Insert the U SB m ode m to i nstall the drivers and the software (for Windo[...]

  • Page 15

    Installing the Sof tware Section 2A. Instal ling the Software 7 Installing the Sof tware and Driv ers 1. If your USB modem has not y et been acti vated, ensure y ou ar e in the network cov erage ar ea (n ot roaming). 2. Remov e the pr otective cap from the USB connector of the USB modem by placing your fingers on the side grips of the cap and caref[...]

  • Page 16

    8 Section 2 A. Instal ling the Software Windows detects the USB modem and installs the dri vers for it . This ma y tak e a few minutes. Once completed, the system tra y may displa y “ Y our devices ar e r eady to use” or “Y our ne w hardwar e is installed a nd r eady to use.” The LED indicator is lit (blu e, or blinking amber). 4. If the So[...]

  • Page 17

    Installing the Sof tware Section 2A. Instal ling the Software 9 10 . If a message that you must r estart your computer is displa yed, click Ye s to restart your computer . Wait until yo ur computer restarts. 11 . Pr oceed to “Starting the Windows Software” on page 1 2. Installing the Sof tware on a Mac Computer System Requirements The Sprint Mo[...]

  • Page 18

    1 0 Section 2A. Installi ng the Software Installing the Software and Drivers 1. If your USB modem has not yet been activated, ensur e you are in the network cov e rage ar ea (not roaming). 2. Remov e the protec tive cap fr om the USB connec tor of the USB modem by placing your fingers on the side grips of the cap and car efully pulling the cap off.[...]

  • Page 19

    Installing the Sof tware Section 2A. Instal ling the Software 1 1 10 . After the Applications window is displa yed, click Continue . 11 . In the Insta ll Succee ded win dow, click Restart . 12 . After your comput er r estarts, proc eed to “Starti ng the Mac Soft war e” on pa ge 1 3.[...]

  • Page 20

    1 2 Section 2B. Using Y our USB Mo dem Section 2B Using Y our USB Modem ⽧ Starting the Windows Sof tware (page 1 2) ⽧ Starti ng the Mac Sof tware (page 1 3) ⽧ Activating Y our USB Modem (page 1 3) ⽧ Viewing the User Gu ide (page 1 4) ⽧ Removing the USB Modem (page 1 4) ⽧ Attaching an External Antenna (page 1 5) ⽧ Contacting Sprint Cu [...]

  • Page 21

    Using Y our Modem Section 2B. Using Y our USB Modem 1 3 Star ting the Mac Sof tware If the Sprint SmartView sof tware has not started automatically: 䊳 In Finder , choose Go > Applic ations , and then double -click Sprint SmartView . Activating Y our USB Modem If your USB modem has not been pr eactiv ated or you ha ve not activated it at the ti[...]

  • Page 22

    1 4 Section 2B. Using Y our USB Mo dem Viewing the User Guide The user gui de pr ovides detailed inf ormation on t he Windows and M ac v ersions of the Sprint Sma rtView so ftwa re. 䊳 In Windows, select Start > All Programs > Sprin t > Sprint SmartView User Guide. – or – On your Mac desktop, double-click Sprint SmartView User Guide.P[...]

  • Page 23

    Using Y our Modem Section 2B. Using Y our USB Modem 1 5 Attaching an External Antenna Y ou can improv e th e signal str ength by attaching an external antenna with an SMK connector (sold separately). The recommended antenna is the 5-band blade ant enna with SMK connector , av a ilable from www.sierr awireless .com . 1. If the USB modem is connected[...]

  • Page 24

    1 6 Section 2B. Using Y our USB Mo dem T roubleshooting For a mor e complete listing of erro rs and po ssible solutions, please see the user guide or online Help. Y ou may also visit www .s p ri nt . co m or contact Sprint Customer Service (see page 1 5) . Problem/error Solution The USB modem has no power . (The LED indicator is off.) Ensure the fo[...]

  • Page 25

    Using a Memory Card Section 2 C. Using a Memor y Card ( microSD) 1 7 Section 2C Using a Memory Card (microSD) ⽧ Inserting the Memory Ca rd (microSD) (p age 1 7) ⽧ Removing the Memory Card (microSD) (page 1 8) With your USB modem and a microSD memory card (sold separately), you can store f iles (for example, files you downlo ad from the Inter ne[...]

  • Page 26

    1 8 Section 2C . Using a Memor y C ard (micr oSD) Removing the Memory Card (microSD) 1. Ensur e you'v e completed any file tr ansfers. 2. Safely r emove the har dwar e : 䡲 Click the Sa fely Remove Har d ware icon ( in Windows Vista; in Windows XP) in the system tra y, and click the Safely remove Mass Storage Device entry for the memor y car [...]

  • Page 27

    Using a Memory Card Section 2 C. Using a Memor y Card ( microSD) 1 9 Impor tant Connection Information 䢇 T o av oid loss of data, DO N O T remov e the memory card while files ar e being accessed or transferr ed. 䢇 DO NO T turn off or r estart y our computer , or put it into standby mode, while using a memory car d. Doing so will r esult in loss[...]

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    [...]

  • Page 29

    Section 3 T echnical Specifications, Regulatory and Safety Information[...]

  • Page 30

    2 2 Section 3A. T echnical Specifications Section 3A T echnical Specifications ⽧ LED Operation (page 22) ⽧ Radio Frequency and Electrical Specifications (page 2 4) ⽧ Sof tware Specif ications (page 25) ⽧ Environmental Spec ifications (page 2 6) ⽧ Mechanical Sp ecification s (page 27) This section describes the LED in dicators and v arious[...]

  • Page 31

    Specifications Section 3A. T echnical Specif ications 2 3 Blue, blinking The USB modem’s fir mware is being updated. Do not r emove the USB modem. Amber , blinking The USB modem is searching for service. If this state persists, try the following: 䢇 Reorient your computer . 䢇 If you ar e inside a bui lding or near a structure that may be block[...]

  • Page 32

    2 4 Section 3A. T echnical Spec ifications Radio Frequency and Electrical Specifications Blue, blinki ng Sprint Power Vision ® ( 1xEV -DO) cov er age is detected. Ready to connect to the network; see the user guide. Blue, not blinking The USB modem is connected to the Sprint Power Vision ( 1xEV -DO) network and can send or r eceive data. Appr ov a[...]

  • Page 33

    Specifications Section 3A. T echnical Specif ications 2 5 Sof tware Specifications Receive PCS: 1 930 to 1989.95 MHz Cellular: 869.04 to 893.97 MHz GPS: 1 5 7 5.42 MHz Channel spacing 1. 2 5 M H z F requ ency stability ±1 50 Hz Position Location Mobile Station based Data service I S -707 A Mobile IP Supported SMS (IS -637) Not supported FA X Not s[...]

  • Page 34

    2 6 Section 3A. T echnical Specifications Environmental Specifications NAM Single Vo i c e Not supported E9 1 1 Not su pported TTY/ A cc ess ibi li ty Not supported Operating temper atur e -20 to +55°C Storage temper atur e -4 0 to +85°C Humidity 95%, non-condens ing Vibration Random vibration, 1 0 to 1 0 00 Hz, nominal 6G RMS in each of 3 mutual[...]

  • Page 35

    Specifications Section 3A. T echnical Specif ications 2 7 Mechanical Specifications Dimensions ( W x L x H) 28 mm x 62 mm x 1 1 mm Powe r bu t to n Not supported Headset jack Not supported LED Amber/blue[...]

  • Page 36

    2 8 Section 3B. Regulat ory Information Section 3B Regulatory Information ⽧ Regulatory Notices (p age 2 8) ⽧ Patents (page 3 1) ⽧ T rademarks (pag e 3 1) ⽧ Copyright (page 32) ⽧ Limitation of Liability (page 32) ⽧ Additional Info rmation and Updates (page 32) This section contains important regulatory notice s about y our Sprint Mobile [...]

  • Page 37

    Regulatory Information Section 3B. R egulatory Information 29 䢇 Internatio nal Commission on Non- Ionising Radiation Protecti on (ICNIRP) 1 998, Guidelines for limiting exposure to time-varying el ectric, magnetic, and el ectromagnetic fields (up to 300 GHz) FCC ID : N7NC59 7 CAU TI O N : The Compass 597 USB modem has been te sted f or compliance[...]

  • Page 38

    30 Section 3B. Regulatory Informat ion If this equipment does cause harmful interfer ence to radio or tele vision reception, which can be determined by turning the eq uipment of f and on, the user is encou raged to try to correct the interfer ence by one or more of the following measur es: 䢇 Reorient or r elocate the receiving antenna. 䢇 Increa[...]

  • Page 39

    Regulatory Information Section 3B. R egulatory Information 3 1 Pa t e n t s Portions of this pr oduct are co ver ed by some or all of the following US patents: 5,5 15, 0 13 5,629,960 5,845,21 6 5,84 7 ,553 5,8 78,2 34 5,890,05 7 5,929,81 5 6, 1 69,884 6, 1 91 ,7 4 1 6, 1 99, 1 68 6,339,405 6,359,591 6,400,336 6,5 1 6,204 6,56 1,85 1 6,643,50 1 6,65[...]

  • Page 40

    32 Section 3B. Regulatory Informat ion QUAL COMM ® is a register e d trademark of QU AL COMM Incorporated. All other trademarks ar e pr operty of their r espective owners. Copyright ©2008 Sprint Ne xtel. All rights r eserved. No r e pr oductio n in whole or in pa rt withou t prior writ ten appro val. SPRINT and othe r trademarks ar e t rademarks [...]

  • Page 41

    Important Saf ety Information Section 3C. Important Safety Inf ormation 33 Section 3C Important Safety Information ⽧ Important Notice (page 33) ⽧ Safety and Hazards (page 3 4) Impor tant Notice Because of the nature of wir eless communications, transmission and r eception o f data can nev er be guar anteed. Data ma y be delayed, corrupted (i .e[...]

  • Page 42

    34 Section 3C. Impor tan t Safety Inf ormation Safety and Hazards Do not operate the Sprint Mobile Br oadband USB modem by Sierr a Wir eless (Compass 59 7 USB modem) in areas wher e blasting is in progr ess, where e xplosive atmosphere s may be pr esent, near medical equipment, life support equipment , or any equipment which ma y be suscepti ble to[...]

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    35 Notes[...]

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    36 Notes[...]