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Sprint Nextel 699030 manual

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Table of contents for the manual

  • Page 1

    P RO TEGÉ ® Digital Hybrid Key System Keyset User Guide —without Display Item Number 699030 Q UICK G UIDE TO F EA TURE C ODES Feature Code A CCOUNT C ODE E NTRY F71 A GENT L OG O FF /O N F91 ( OFF ) F*91 ( ON ) A UTHORITY C ODE F55 A UTO A NSWER F6* A UTO T RANSFER M ODE F54 A UTOMA TIC B USY R EDIAL F78 A UTOMA TIC L INE S ELECTION F95 ( ON ) [...]

  • Page 2

    Copyright © 2000 North Supply Company. All Rights Reserved. Sprint and the diamond logo are registered trademarks of Sprint Communications Company L.P ., used under license. Q UICK G UIDE TO N UMBERING D EFAUL T P ROTEGÉ Y OUR C OMP ANY ’ S R ESOURCE D IRECTOR Y N UMBERS D IRECTOR Y N UMBERS Extension Numbers 200 - 399 _______________ T runk Nu[...]

  • Page 3

    Content s i Proteg é ® Keyset User Guide - without displa y 1 . How To Use This Guid e . . . . . . . . 1 2 . Your Keyset’s Part s . . . . . . . . . . . . 2 3 . Understanding the Light s . . . . . . . 6 4 . Understanding the Tone s . . . . . . . 7 5 . Care Of Your Keyse t . . . . . . . . . . . 7 6 . Your Protegé Phone Syste m . . . . . 8 1 . An[...]

  • Page 4

    Content s i i Proteg é ® Keyset User Guide - without displa y 1 . Mut e . . . . . . . . . . . . . . . . . . . . . . 4 3 2 . Reminder Servic e . . . . . . . . . . . . 4 4 3 . Speed Dial Number s . . . . . . . . . . 4 5 4 . Group Liste n . . . . . . . . . . . . . . . . 4 7 5 . Hunt Group Feature s . . . . . . . . . . 4 8 1 . Three Features For Easi[...]

  • Page 5

    1 Proteg é ® Keyset User Guide - without displa y 1. How to Use this Guid e Y our Protegé keyset is the perfect tool for today’s workplace. This guide show s you how to set and use the many advanced and labor-saving features availabl e to you. Some features are only available with specific software versions. If yo u are not sure whether a feat[...]

  • Page 6

    1 2 3 4 5 6 7 8 9 0 OPER ABC DEF GHI JKL MNO PRS TUV WXY HOLD VOL VOL SPEAKER XFR/CONF REDIAL CLEAR FUNCTION [ [ # Sprint R 1 / Introductio n 2. Your Keyset’s Part s Xfr/Conf ke y Redial ke y Clear ke y Function ke y Headset Jack (not all models ) Dual Functio n Feature keys Speakerphon e Dial pa d Pull out tra y Hold ke y Volume key s Speaker ke[...]

  • Page 7

    1 / Introductio n 3 Proteg é ® Keyset User Guide - without displa y Clear Ke y Press the Clear key to cancel any task you are in the middle of performing, an d to terminate a call. Do not press the Clear key to cancel a programming task i f you are active on a call, as this will also disconnect you from your call . Dial Pa d Use the dial pad to d[...]

  • Page 8

    1 / Introductio n 4 Proteg é ® Keyset User Guide - without displa y Function Ke y Most feature codes are set and cancelled by pressing this key followed b y dialing one to four digits. Also use this key to access the speed dial number s stored in the “upper” level of the dual function feature keys . Headset Jack (not all models ) Enables you [...]

  • Page 9

    1 / Introductio n 5 Proteg é ® Keyset User Guide - without displa y Speakerphon e The speakerphone enables you to make hands-free calls. If your company doe s not have external paging equipment, pages may be broadcast over keyse t speakerphones. Volume Key s Use the volume keys to regulate the volume of the ringer, the speaker, th e handset, the [...]

  • Page 10

    1 / Introductio n 6 Proteg é ® Keyset User Guide - without displa y 3. Understanding the Lights The lights on your keyset indicate the status of lines, features, and other exte n - sions . The table below describes what each light indicates. The lights are situate d beside each Feature key. Line keys are feature keys programmed to access ou t - s[...]

  • Page 11

    1 / Introductio n 7 Proteg é ® Keyset User Guide - without displa y 4. Understanding the Tone s This table will help you distinguish between the different ring tones you hea r on your keyset. When setting and canceling features, listen carefully: a singl e ring (confirmation tone) confirms that you have completed a task; a double rin g (error ton[...]

  • Page 12

    1 / Introductio n 8 Proteg é ® Keyset User Guide - without displa y 6. Your Protegé Phone Syste m Access To Feature s Y ou may not be able to operate all the features in this guide exactly as written . If your company’s telephone system uses an early version of software, som e features may offer fewer or different options, others may not be av[...]

  • Page 13

    9 Proteg é ® Keyset User Guide - without displa y 1. Answering Call s Answering Internal and Outside Call s Answering internal and outside calls is as easy as picking up the handset o r pressing the Speaker key, if you have the Auto Answer feature set to “on” (se e page 54). Otherwise, to answer a call you will need to press a feature ke y ap[...]

  • Page 14

    2 / Answering Call s 1 0 Proteg é ® Keyset User Guide - without displa y Loud Bell Call Picku p 1 . Keyset is in idle state . 2 . Dial the ringing loud bell (810 or 811) . 3 . Call is connected. Pick up the handset or us e the keyset speaker to talk to the caller. Directed Call Picku p 1 . Press the Function key and then dial 53 . 2. Dial extensi[...]

  • Page 15

    2 / Answering Call s 1 1 Proteg é ® Keyset User Guide - without displa y 3. Call Forwar d Call Forward gives you the ability to redirect calls from your extension to othe r extensions. Protegé gives you the flexibility to forward some or all of you r calls to one or more extensions depending upon the situation. An exampl e would be that you coul[...]

  • Page 16

    2 / Answering Call s 1 2 Proteg é ® Keyset User Guide - without displa y Cancel All Call Forward s 1. Keyset is idle or in use on a call . 2 . Press the Function key and then dial 20 . 3 . Receive confirmation tone . Direct Call Forwar d To activate 1. Keyset is idle or in use on a call . 2 . Press the Function key and then dial 22 . - or - Press[...]

  • Page 17

    2 / Answering Call s 1 3 Proteg é ® Keyset User Guide - without displa y Busy Call Forwar d To activate 1. Keyset is idle or in use on a call . 2 . Press the Function key and then dial 21 . 3. Enter the extension number to which you wan t to forward calls . 4. Dial 1 to forward outside calls onl y - or - Dial 2 to forward all call s - or - Dial 3[...]

  • Page 18

    2 / Answering Call s 1 4 Proteg é ® Keyset User Guide - without displa y To cance l 1. Keyset is idle or in use on a call . 2 . Press the Function key and then dial [ 24 . 3 . Receive confirmation tone . External Call Forward (ECF ) To activate 1. Keyset is idle or in use on a call . 2 . Press the Function key and then dial 26 . 3. Dial 1 followe[...]

  • Page 19

    2 / Answering Call s 1 5 Proteg é ® Keyset User Guide - without displa y FUNCTIO N x x x 2 3 1/2/ 3 FUNCTIO N x x x [ 2 3 Follow Me Call Forward - Prese t To activate 1. Keyset is idle or in use on a call . 2 . Press the Function key and then dial 25 . 3. Enter the extension number to which you wan t to forward calls . 4. Dial 1 to forward outsid[...]

  • Page 20

    2 / Answering Call s 1 6 Proteg é ® Keyset User Guide - without displa y Do Not Distur b To activate DND at your extensio n 1. Keyset is idle or in use on a call . 2 . Press the Function key and then dial 4. - or - Press the designated feature key (DND) . 3 . Receive confirmation tone . To cance l 1. Keyset is idle or in use on a call . 2 . Press[...]

  • Page 21

    2 / Answering Call s 1 7 Proteg é ® Keyset User Guide - without displa y Forced Diversio n 1. An incoming call rings at your extension . 2. Press the Function key and then dial 4 . - or - Press the designated feature key (DND) . 3. Call diverts to the attendant . Agent Log Off/Log O n To log of f 1. Keyset is idle or in use on a call . 2 . Press [...]

  • Page 22

    2 / Answering Call s 1 8 Proteg é ® Keyset User Guide - without displa y[...]

  • Page 23

    1 9 Proteg é ® Keyset User Guide - without displa y Calling an Extensio n 1. Dial the extension number . Calling a Virtual Numbe r 1. Dial the virtual number . Calling the Attendant 1. Dial 0 . Calling a Hunt Grou p 1 . Dial the hunt group number . 1. Placing Intercom Call s Y ou can reach any individual extension or group of extensions by dialin[...]

  • Page 24

    3 / Making Call s 2 0 Proteg é ® Keyset User Guide - without displa y Voice to Ring Interchange (VRI ) 1. Dial the extension number . 2 . Receive confirmation “click” - no ring tone . 3. Dial 2. Your call overrides the V oice Cal l Allow setting and rings through to the exte n - sion . Intrusio n 1. Dial an extension. Receive busy tone. 2. Di[...]

  • Page 25

    3 / Making Call s 2 1 Proteg é ® Keyset User Guide - without displa y Placing an OH V A cal l 1. Dial the extension number . 2. Receive busy tone . 3. Dial 0 . 4. Y ou are connected through the speaker of th e called party . 2 . Off-Hook Voice Announc e (OH VA ) Use the OH VA feature when you want to interrupt a busy extension. To be abl e to per[...]

  • Page 26

    3 / Making Call s 2 2 Proteg é ® Keyset User Guide - without displa y FUNCTIO N 7 [ 1 Placing Outside Call s 1. Press an available trunk or trunk group key . - or - Dial 9 . 2. Dial the number . Using Least Cost Routin g 1. Lift the handset . 2. Press the Function key and then dial 67 . 3. Listen for special dial tone . 4. Dial outside number . 5[...]

  • Page 27

    3 / Making Call s 2 3 Proteg é ® Keyset User Guide - without displa y 4. Redialin g Four redialing options are available to you; Last Number Redial, Automati c Busy Redial, Saved Number Redial and User Saved Number Redial . Last Number Redial (LNR) simply redials the last outside number dialed ou t from your keyset. By default, the Redial key is [...]

  • Page 28

    3 / Making Call s 2 4 Proteg é ® Keyset User Guide - without displa y Automatic Busy Redial (ABR) To activat e 1. Keyset is idle . 2 . Press the Function key and then dial 78 . To cance l 1 . Press the Clear key . 2 . Receive confirmation tone . Saved Number Redial (SNR) To save a numbe r 1. Keyset is in use on a call . 2 . Press the Function key[...]

  • Page 29

    3 / Making Call s 2 5 Proteg é ® Keyset User Guide - without displa y To Dial on Any Available Outside Lin e 1. Dial the speed dial number . - or - Press the Function key followed by the desi g - nated feature key . To Dial on a Specific Trunk or Trunk Route , Or With LC R 1. Dial the trunk number or trunk route number . - or - Press the specific[...]

  • Page 30

    3 / Making Call s 2 6 Proteg é ® Keyset User Guide - without displa y Pulse to Tone Conversio n 1. Access an outside line key . 2. Dial telephone number (in pulse) . 3. Dial [ . 4. Dial additional required digits (in tone) . Inserting Special Dia l Character s To dial a paus e 1. Press the Function key and then dial 70 . 2. Dial the remaining dig[...]

  • Page 31

    3 / Making Call s 2 7 Proteg é ® Keyset User Guide - without displa y Placing a Callback to a Bus y Or Unattended Extensio n To activate 1 . Dial the extension number . 2 . Receive busy tone . - or - Receive no answer . 3 . Dial 5 . 4. Receive confirmation tone . To delete individual callbac k 1. Press the Function key and then dial [ # 5 . 2. Di[...]

  • Page 32

    3 / Making Call s 2 8 Proteg é ® Keyset User Guide - without displa y Responding to a Callbac k To activat e 1. Y our extension rings . 2 . Lift the handset . - or - Press the Speaker key . 3. The call rings through to the extension . To cance l 1. Press the Clear key . Placing a Callback to a Bus y Trunk or Trunk Rout e To activate 1. Dial the o[...]

  • Page 33

    3 / Making Call s 2 9 Proteg é ® Keyset User Guide - without displa y To activat e 1 . Keyset is in idle state . 2 . Dial extension number. Receive busy tone. 3 . Dial 4 . 4. Receive confirmation tone . 5. Music on Hold plays until the called extensio n hangs up . 6. The call rings through . To cancel while waiting for extension t o become availa[...]

  • Page 34

    3 / Making Call s 3 0 Proteg é ® Keyset User Guide - without displa y To activat e 1. Press the Function key and then dial 55 . 2. Enter your extension number. 3. Enter your password . 4. Receive confirmation tone . 5. Receive intercom dial tone . 6. Press an available outside line key . - or - Dial 9 . 7. Dial outside number . 9. Authority Cod e[...]

  • Page 35

    3 1 Proteg é ® Keyset User Guide - without displa y System Hol d Placing a trunk call on system hol d 1. Keyset is in use on an active call . 2 . Press the Hold key . Retriev e 1. Press held outside line key (flashing green) . - or - Press the Function key and then dial 7 [ . 1. Hol d Y ou can place a trunk call on one of two types of hold; Syste[...]

  • Page 36

    4 / Call Handlin g 3 2 Proteg é ® Keyset User Guide - without displa y Exclusive Hol d Placing a trunk call on exclusive hol d 1. Keyset is in use on an active call . 2 . Press the Function key followed by the Hol d key . To retriev e 1. Press held outside line key (flashing green ) - or - Press Function key and then dial 7 [ . Holding an Interco[...]

  • Page 37

    4 / Call Handlin g 3 3 Proteg é ® Keyset User Guide - without displa y Auto Transfer Mod e To enabl e 1. Keyset is idle or in use on a call . 2. Press the Function key and then dial 54 . To disabl e 1. Keyset is idle or in use on a call . 2. Press the Function key and then dial 54 . Transferring A Call - Method 1 1. Keyset is active on a call . 2[...]

  • Page 38

    4 / Call Handlin g 3 4 Proteg é ® Keyset User Guide - without displa y Transferring a Call - Method 2 1. Press the Hold key . 2. Dial the extension number to which you wis h to transfer the call . - or - Press a DSS key (a designated feature key) . 3. Press the Xfr/Conf key for a blind transfer . - or - Announce the call, then press the Xfr/Con f[...]

  • Page 39

    4 / Call Handlin g 3 5 Proteg é ® Keyset User Guide - without displa y No Ring Transfe r No Ring Transfers do not work with intercom calls . To place a no ring transfe r Method 1 1. Press the Function key and then dial 73 . 2. Dial the extension number on which the cal l will be parked . 3. Press the Clear key to complete the transfer . Method 2 [...]

  • Page 40

    4 / Call Handlin g 3 6 Proteg é ® Keyset User Guide - without displa y Forming a Conferenc e 1. While active on a call . 2 . Press the Hold key . 3. Dial the extension number to be added to co n - ference . - or - Access an outside line, dial the telephon e number . 4. Press the Function key followed by th e Xfr/Conf key . 5 . Receive confirmatio[...]

  • Page 41

    4 / Call Handlin g 3 7 Proteg é ® Keyset User Guide - without displa y 7 7 FUNCTIO N x x x x x x FUNCTIO N FUNCTIO N XFR/CON F 5 7 FUNCTIO N 7 4 Putting the Conference on Hol d 1. Press the Hold key . To return to the conferenc e 1. Press the Function key and then dial 7 [ . - or - Press the held trunk key . - or - Press the ICM key if the confer[...]

  • Page 42

    4 / Call Handlin g 3 8 Proteg é ® Keyset User Guide - without displa y[...]

  • Page 43

    3 9 Proteg é ® Keyset User Guide - without displa y Pagin g and Messagin g Group Pag e 1. Lift the handset . - or - Press the Speaker key . 2. Dial the group paging number . - or - Press the designated feature key . 3 . Receive confirmation tone . External Pag e 1 . Lift the handset . 2. Dial the external page number . 3 . Receive confirmation to[...]

  • Page 44

    5 / Paging and Messagin g 4 0 Proteg é ® Keyset User Guide - without displa y Tenant Group Pag e 1. Lift the handset . 2. Dial 400 . 3 . Receive confirmation tone . Page Answe r 1. Press the Function key and then dial 59 . 2 . Y ou are immediately connected to the exte n - sion initiating the page . Paging Receive Selectio n To accept pagin g 1. [...]

  • Page 45

    5 / Paging and Messagin g 4 1 Proteg é ® Keyset User Guide - without displa y Leaving a Message at Anothe r Keyse t Method 1 1. Dial the target extension number . 2. Dial 9 . 3. Receive confirmation tone . Method 2 1. Press the Function key and then dial 96 . 2. Dial the target extension number . 3. Receive confirmation tone . 2. Messagin g Y ou [...]

  • Page 46

    5 / Paging and Messagin g 4 2 Proteg é ® Keyset User Guide - without displa y Answering a Messag e 1. Message Waiting key light is flashing quickly . 2 . Press the Message Waiting key . 3 . Call is placed to the extension that sent th e message . 4 . If the Message Waiting key continues to flash , you have at least one more message. Repea t the p[...]

  • Page 47

    4 3 Proteg é ® Keyset User Guide - without displa y Convenience Feature s To activat e 1. Press the Function key and then dial 76 . To cance l 1. Press the Function key and then dial 76 . 1. Mut e The Mute feature disables the handset transmitter and the speaker microphone . Use the mute feature to permit a private conversation while on a call . [...]

  • Page 48

    6 / Convenience Feature s 4 4 Proteg é ® Keyset User Guide - without displa y To activat e 1. Keyset is idle or in use on a call . 2 . Press the Function key and then dial 92 . 3. Enter time for reminder in 24 hour format. 4. Receive confirmation tone . To cance l 1. Keyset is idle or in use on a call . 2. Press the Function key and then dial [ 9[...]

  • Page 49

    6 / Convenience Feature s 4 5 Proteg é ® Keyset User Guide - without displa y Storing a Speed Dial Numbe r 1. Keyset is in idle state . 2. Press the Function key and then dial 1 . 3. Dial the speed dial directory number . 4. Dial 1 . 5. Enter the telephone number you wish to save . 6. Press the Hold key to save the number . 7 . Receive confirmati[...]

  • Page 50

    6 / Convenience Feature s 4 6 Proteg é ® Keyset User Guide - without displa y Assigning a Trunk or Trunk Rout e 1. Keyset is in idle state . 2. Press the Function key and then dial 1 . 3. Dial the speed dial number . 4. Dial 3 . 5. Enter the number of the trunk or trunk rout e you wish to use with the speed dial number . 6 . Press the Hold key to[...]

  • Page 51

    6 / Convenience Feature s 4 7 Proteg é ® Keyset User Guide - without displa y Activating Group Liste n 1 . While on an active call, press the Speaker key . 3 . Distant party is audible over microphon e speaker . Changing to Full Speakerphone operatio n 1 . Mute your keyset by pressing the Mute key . 2 . Replace handset on cradle . 3 . Press the M[...]

  • Page 52

    6 / Convenience Feature s 4 8 Proteg é ® Keyset User Guide - without displa y UCD Agent Hel p 1 . While on an active UC D hunt group call . 2 . Press the Function key and then dial 61 . 3 . A message is sent to your supervisor reques t - ing assistance. Y ou remain connected to you r hunt group call . 4 . The supervisor answers the request, and i[...]

  • Page 53

    6 / Convenience Feature s 4 9 Proteg é ® Keyset User Guide - without displa y Monitoring a UCD Call i n Progress (Supervisor only ) 1 . Press the Function key and then dial 58 . 2 . Enter the extension number you wish to mon i - tor . 3 . Y ou are connected in a muted capacity: yo u can hear but cannot participate . 4 . To interrupt, press the Mu[...]

  • Page 54

    6 / Convenience Feature s 5 0 Proteg é ® Keyset User Guide - without displa y[...]

  • Page 55

    Customizing Your Keyse t 5 1 Proteg é ® Keyset User Guide - without displa y 1 . Three Features For Easie r Dialin g Hot Key Pad, Automatic Line Selection, and Hotline are three features you ca n use to make dialing easier and faster . Hot Key Pa d When you have the Hot Key Pad feature enabled, you can dial an extension o r outside line without l[...]

  • Page 56

    7 / Customizing Your Keyse t 5 2 Proteg é ® Keyset User Guide - without displa y Hot Key Pa d To activat e 1. Keyset is idle or in use on a call . 2. Press the Function key and then dial 93 . 3. Receive confirmation tone . To cance l 1. Keyset is idle or in use on a call . 2. Press the Function key and then dial [ 93 . 3. Receive confirmation ton[...]

  • Page 57

    7 / Customizing Your Keyse t 5 3 Proteg é ® Keyset User Guide - without displa y Hotlin e To activat e 1. Keyset is idle or active on a cal l 2. Press the Function key and then dial 9 [ . 3. Enter the directory number of the resource yo u wish to hotline (normally three digits) . 4. Select the service mode. Dial 1 for day . - or - Dial 2 for nigh[...]

  • Page 58

    7 / Customizing Your Keyse t 5 4 Proteg é ® Keyset User Guide - without displa y 2 . Three Features For Easie r Answerin g V oice Call, Auto Answer, and Distinctive Ringing are three features that yo u can use to make answering calls easier and faster . Voice Call When you set your keyset to allow voice calls, intercom callers are connecte d imme[...]

  • Page 59

    7 / Customizing Your Keyse t 5 5 Proteg é ® Keyset User Guide - without displa y Voice Call s To receive 1. Keyset is idle or in use on a call . 2 . Press the Function key and then dial 98 . To prevent 1. Keyset is idle or in use on a call . 2 . Press the Function key and then dial [ 98 . Auto Answer To activat e 1. Keyset is in idle state . 2. P[...]

  • Page 60

    7 / Customizing Your Keyse t 5 6 Proteg é ® Keyset User Guide - without displa y Password Chang e Changing your passwor d 1. Keyset is idle or in use . 2. Press the Function key and then dial 97 . 3. Enter the old password . 4. Enter the new password . 5. Receive confirmation tone . 3. Securit y For security reasons, you must enter a password in [...]

  • Page 61

    7 / Customizing Your Keyse t 5 7 Proteg é ® Keyset User Guide - without displa y Lock/Unlock Locking your phon e 1. Keyset is idle or in use on a call . 2. Press the Function key and then dial 97 . 3. Enter password . 4. Dial # to lock your keyset . 5. Receive confirmation tone . Unlocking your phon e 1. Keyset is idle or in use on a call . 2. Pr[...]

  • Page 62

    7 / Customizing Your Keyse t 5 8 Proteg é ® Keyset User Guide - without displa y Cancel Operation s To cance l 1 . Keyset is idle or in use on a call . 2. Press the Function key and then dial 69 [ . 4. Cancel Operation s The Cancel Operations feature can be useful for troubleshooting. If your keyse t seems to behave oddly, it is possible that a p[...]

  • Page 63

    7 / Customizing Your Keyse t 5 9 Proteg é ® Keyset User Guide - without displa y FUNCTIO N # 3 2 FUNCTIO N HOL D Programming a Feature Unde r a Feature Key 1. Keyset is idle or in use on a call . 2. Press the Function key and then dial # 3 . 3. Press designated feature key to program fe a - ture to . 4. Dial 2. 5. Press the Function key and then [...]

  • Page 64

    7 / Customizing Your Keyse t 6 0 Proteg é ® Keyset User Guide - without displa y Programming a Speed Dia l Number Under a Feature Ke y 1. Keyset is idle or in use on a call . 2. Press the Function key and then dial # 3 . 3. Press the feature key you want to program . 4. Dial 1 . 5. Enter the speed dial number . 6. Press the Hold key to save your [...]

  • Page 65

    7 / Customizing Your Keyse t 6 1 Proteg é ® Keyset User Guide - without displa y Headset Functio n To enable 1. Press the Function key and then dial 9 # . - or - Press the designated feature key . To cance l 1. Press the Function key and then dial [ 9 # . - or - Press the designated feature key . 6. Headset Operatio n Models with headset jack s I[...]

  • Page 66

    7 / Customizing Your Keyse t 6 2 Proteg é ® Keyset User Guide - without displa y To activat e 1. Dial 800 or 801. (Check with your syste m administrator to determine the correc t directory number. ) 2. Music plays through your speakerphone . To cance l 1. Press the Clear key . 7. Background Musi c With the Background Music feature you can play ba[...]

  • Page 67

    6 3 Proteg é ® Keyset User Guide - without displa y 1. Voice Mai l If you use your voice mail system on a regular basis, we recommend you de s - ignate a feature key as a voice mail “Message Waiting” key. This key light s when you receive a voice mail message. Press the key to gain access to you r personal mail box so you can check your messa[...]

  • Page 68

    8 / Voice Mail Feature s 6 4 Proteg é ® Keyset User Guide - without displa y Forwarding to Voice Mai l 1 . Begin by using whichever call forward typ e you prefer (see pages 11 - 15) . 2 . Enter the V oice Mail System general number . 3 . Enter the extension number of the mailbo x where calls will be forwarded . 4 . Conclude the forward by followi[...]

  • Page 69

    6 5 Proteg é ® Keyset User Guide - without displa y Glossar y Keyse t Another name for telephone . Specifically, a phone with a numbe r of push buttons or “keys. ” LE D Light Emitting Diode. The light s next to the feature and dual functio n feature keys. Depending on th e model, your keyset has a number o f single- or dual-colored LEDs. Eac [...]

  • Page 70

    Glossar y 6 6 Proteg é ® Keyset User Guide - without displa y Trun k A telephone line owned by the loca l telephone company that connect s your office telephone system to th e outside world. Also known as a n “outside” line, or “c.o.line. ” UC D Uniform Call Distribution. A Proteg é feature that accepts incoming call s and routes them to[...]

  • Page 71

    Inde x 6 7 Proteg é ® Keyset User Guide - without displa y Class of Service 30, 6 5 Cleaning 7 Clear Key 2, 3 Conference 3 6 Dialing Speed Dial Numbers 2 5 Dialing Voice Mail 6 3 Dial Pad 2, 3 Direct Call Forward 11, 1 2 Directed Call Pickup 1 0 Distinctive Ringing 5 4 Diversion - see Call Forwar d DND - see Do Not Distur b DND Override 2 0 Do No[...]

  • Page 72

    Inde x 6 8 Proteg é ® Keyset User Guide - without displa y Lights, Understanding 6 LNR - see Last Number Redia l Lock/Unlock 30, 5 7 Loud Bell 1 0 Messages 19, 41, 6 3 - call me messages 3 9 - deleting a message 4 2 - leaving a message 4 1 Message Waiting indication 41, 6 3 Music on Hold 2 9 Mute 43, 47, 48, 6 1 No Answer Call Forward 11, 13, 1 9[...]

  • Page 73

    Inde x 6 9 Proteg é ® Keyset User Guide - without displa y Transferring to Voice Mail 6 3 Travelling Class of Service - se e Authority Cod e Trunk 6 6 Trunk (Route) and Speed Dia l Numbers 25, 4 6 UCD Agent Hel p 4 8 UCD Route Override 4 9 Unlocking Your Phone 5 7 Unsupervised Conference 3 7 UCD 6 6 Urgent Calls 2 9 User Password - see Passwor d [...]

  • Page 74

    7 0 Proteg é ® Keyset User Guide - without displa y Inde x[...]

  • Page 75

    Copyright © 2000 North Supply Company. All Rights Reserved. Sprint and the diamond logo are registered trademarks of Sprint Communications Company L.P ., used under license. Q UICK G UIDE TO N UMBERING D EFAUL T P ROTEGÉ Y OUR C OMP ANY ’ S R ESOURCE D IRECTOR Y N UMBERS D IRECTOR Y N UMBERS Extension Numbers 200 - 399 _______________ T runk Nu[...]

  • Page 76

    P RO TEGÉ ® Digital Hybrid Key System Keyset User Guide —without Display Item Number 699030 Q UICK G UIDE TO F EA TURE C ODES Feature Code A CCOUNT C ODE E NTRY F71 A GENT L OG O FF /O N F91 ( OFF ) F*91 ( ON ) A UTHORITY C ODE F55 A UTO A NSWER F6* A UTO T RANSFER M ODE F54 A UTOMA TIC B USY R EDIAL F78 A UTOMA TIC L INE S ELECTION F95 ( ON ) [...]