Sprint Nextel 595U manual

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Table of contents for the manual

  • Page 1

    Sprint Mobile Broadband USB Modem by Sierra Wireless AirCard ® 595U www .s pr in t.c om © 2007 Sprint Ne xtel. All rights rese rved. SPRINT and other trademark s are tr ademarks of Sprint Ne xtel.[...]

  • Page 2

    Table of Contents Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Section 1: Basics of Yo ur USB Modem . . . . . .[...]

  • Page 3

    Section 3: Using the USB Modem on a Windows Computer . . . . . . . . . . . . . . . . . . . . .29 3A. Your USB Modem: The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Sprint Connection Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Starting Sprin[...]

  • Page 4

    3E. Frequently Asked Questi ons (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 What is Sprint Connection Manager? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 If the connection is “always on,” am I always being billed? . . . . . . . . . . . . . . . . . . 83 How fast is the connection[...]

  • Page 5

    3F. Troubleshooting Tips (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Problems, Causes, and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 GO Button Is Unavailable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 6

    5B. Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Patents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 7

    i W elc ome to Sprint W e are committed to bringing y ou the be st wir eless technology av ailable, and we built our network right from the start, so no matter wher e you ar e on the network, all your services will work the same. When it comes to mobile c onnectivity , the Sprin t Mobile Broadband USB modem of fers mor e freedom than e ver bef ore.[...]

  • Page 8

    ii Intr oduc tion This User’ s Guide in troduces y ou to Sprint service and all the fea tures of yo ur new wireless Sprin t Mobile Broadband USB mode m. It’ s divided into sev e n sections: ⽧ Section 1: Basics of Y our USB Modem ⽧ Section 2: Install ing the USB Modem on a Windows C omputer ⽧ Section 3: Using the USB Modem on a Windows Com[...]

  • Page 9

    Section 1 Basics of Y our USB Modem[...]

  • Page 10

    2[...]

  • Page 11

    Section 1A: Introducing the Sprint Mo bile Broadband USB Modem 3 Section 1A Intr oducing the Sprint Mobile Br oadband USB Modem In This Section ⽧ Y our Sprint Mobile Br oadband USB Modem ⽧ CDMA Netwo rks ⽧ One T ouch Ac tiv ation ⽧ P ackag e Con tents ⽧ Care and Maintenance ⽧ About This Guide This section introduces the basic f eatur es[...]

  • Page 12

    4 Section 1A: Introducing the Sp rint Mobile Broad band USB Modem Y our Sprint Mobile Broadband USB Modem The Sierra W ireless AirCard® 595U USB modem is a dual-band wir eless USB modem. It enhances the functionality of your mobile or desktop computing devices by adding wir eless data. This USB modem allows y ou to do the following (subject to fea[...]

  • Page 13

    Section 1A: Introducing the Sprint Mo bile Broadband US B Modem 5 CDMA technology provides a v ariety of conn ectivity fea tures, depending on y our Sprint acc ount (actual speed de pends on the network c onditions): 䢇 1xEV-DO R ev . A (Sprint P ower V ision SM ) suppor ts In ternet connections with data ra tes up to 3.1 Mbps ( d ownlink fr om th[...]

  • Page 14

    6 Section 1A: Introducing the Sp rint Mobile Broad band USB Modem P ackage C ontents Y our Sprint Mobile Broadband USB modem packag e contains the f ollowing componen ts: 䢇 Sprint Mobile Broadband USB modem by Sierr a Wireless (Model AirC ard 595U) 䢇 R echargeable modem battery 䢇 USB extension cable 䢇 Getting Started guide 䢇 Installation [...]

  • Page 15

    Section 1A: Introducing the Sprint Mo bile Broadband US B Modem 7 䢇 Do not handle or opera te the USB mode m while driving or opera ting a vehicle. Doing so may distr ac t y ou from properly oper ating the v ehicle. In some states and pro vinces, oper ating communica tion de vices while in con trol of a v ehicle is a criminal of fense. About This[...]

  • Page 16

    8 Section 1B: Getting St arted With Your USB Modem Section 1B Getting Star ted W ith Y our USB Modem In This Section ⽧ Getting Started ⽧ S ystem Requir ements ⽧ The USB Modem Sof twar e This section describes the basics of getting started with your USB modem, and how to look af ter your USB modem.[...]

  • Page 17

    Section 1B: Getting Started With Your USB Modem 9 Getting Star ted Befor e you begin using y our USB modem, you must: 1. Check that y our computer has the syste m requiremen ts listed below (“Sy stem R equiremen ts”). 2. Install the Sprint C onnec tion Manage r sof tware (f or Windows ) or the W atcher Lite softw are (f or the Mac), loca ted on[...]

  • Page 18

    10 Section 1B: Getting St arted With Your USB Modem T o install and run the USB modem and accompan ying Sprint Connection Manager sof twar e on a Windows c omputer , you w ill need the minimum system r esources shown in the following table. High Encryption Requir ements (Window s) Depending on your c onfiguration, an IO T A (Internet Over The Air) [...]

  • Page 19

    Section 1B: Getting Started With Your USB Modem 11 If y ou are running Windo ws 2000 with Netscape Co mmunicator Ensure y our version of Netscape Communica tor is 4.7 or higher . T o verify tha t your v ersion supports 128-bit encryption: 1. In Naviga tor , selec t Help > About Naviga tor . – or – In Netscape Communica tor , select Help >[...]

  • Page 20

    12 Section 1C: Getting Help Section 1C Getting Help In This Section ⽧ Visiting the Sprint W eb Site ⽧ Contacting Sprint Customer Service ⽧ T roubleshooting This section describes where y ou can find more inf ormation on Sprint services, options, and tr oubleshooting prob lems you ha ve encoun tered.[...]

  • Page 21

    Section 1C: Getting Help 13 Visiting the Sprin t W eb Site Stop by www .sp rint.com and log on to get up-t o-date informa tion on Sprint services, options , and more. Y ou can also: 䢇 R eview cov erage maps. 䢇 Access your acc ount inf ormation. 䢇 Add additional options to your service plan. 䢇 P urchase accessories. 䢇 Check out frequen tly[...]

  • Page 22

    14[...]

  • Page 23

    Installing the USB Modem on a W indow s C omputer Section 2[...]

  • Page 24

    16[...]

  • Page 25

    Section 2A: Installing the Software on a Windows Computer 17 Section 2A Installing the Sof twar e on a Windo w s C omputer In This Section Getting Started This section explains how to install your Sprin t Connection Manager softw are on a Window s computer . The process ma y vary , depending on the v ersion of Window s that y ou are running. (If yo[...]

  • Page 26

    18 Section 2A: Installing the So ftware on a Windows Computer Getting Star ted Befor e you can use y our USB modem, you must first instal l the USB modem’ s sof twar e and configure the USB modem f or your computer . The installation process c onsists of: 䢇 Sof twar e installation - Installing the Sprin t Conn ection Manager sof tware on your c[...]

  • Page 27

    Section 2A: Installing the Softwar e on a Windows Computer 19 䡲 Use the def ault settings for the Dest ina tion Folder unless y ou hav e special requir ements and an adv anced understanding of computer configur ation. (The Destination F older dictates wher e the softw are is installed.) 3. When the “Installation C omplete !” window is display[...]

  • Page 28

    20 Section 2A: Installing the So ftware on a Windows Computer Window s detects the USB modem and inst alls the drivers f or it . This ma y take a fe w minutes. Once comp leted, Sprint Connection Manager should displa y “Disconnected” (if y our USB modem is preact iv ated) or the “One T ouch Activa tion” window , or automatically star t the [...]

  • Page 29

    Section 2B: Inserting and Remo ving the USB Modem 21 Sectio n 2B Inser ting and R emoving the USB Modem In This Section ⽧ Inserting the USB Modem ⽧ Remo ving the USB Modem This section describes how to properly insert the USB modem and remov e it from you r com pu ter .[...]

  • Page 30

    22 Section 2B: Inserting and Removing the USB Modem Inser ting the USB Modem T o insert the USB modem into a notebook or desktop computer: 䊳 Holding the USB modem by its sides, insert it into the USB slot of y our computer . Alternativ ely , you can attach the USB e xtension cable to your c omputer’ s USB slot, and then connect the USB mo dem t[...]

  • Page 31

    Section 2C: Setting Up Service (Windows) 23 Section 2C Setting Up Service (Windows ) In This Section ⽧ Activating and Using Sprint Service ⽧ Preactiv ated USB Modem ⽧ Non-preactiv ated USB Modem: One T ouch Activation ⽧ Non-preactiv ated USB Modem: Activ ation Wiz ard ⽧ Data Pro v isioning (IO T A) This section walks y ou through setting [...]

  • Page 32

    24 Section 2C: Setting Up Service (Windows) Activa ting and Using Sprint Ser vice Befor e using your USB modem, y ou must have a Sprin t wireless network acc ount set up. The pr ocess of setting up an accoun t is called activa tion. When the USB modem is inserted and Sp rint Connection Manager is started, it will detect whether the USB modem ha s b[...]

  • Page 33

    Section 2C: Setting Up Service (Windows) 25 Non-preactiv ated USB Modem: One T ouch Activa tion If the “One T ouch Activ ation ” wind ow has been d ispla yed, click Ye s to indicate that you’ d lik e to hav e the network autopr ogram y our USB modem. Sprint C onnec tion Manager will d isplay “Upda ting User Profile. ” If One T ouch Activa[...]

  • Page 34

    26 Section 2C: Setting Up Service (Windows) When you call Sprin t, Sprint Customer Service will help y ou selec t your service plan and guide you thr ough the activa tion process. They will also pro vide you with this informa tion: 䢇 Y our USB modem’ s ac tiv ation code (gives y ou access to configur e the accoun t) 䢇 Y our USB modem’ s pho[...]

  • Page 35

    Section 2C: Setting Up Service (Windows) 27 6. Click Finish to close the Activ ation Wiz ard. 7. W ait a few moments f or the USB modem to automatically r e set. Depending on your c onfiguration, an IO T A session ma y automatically start . (See “Data Provisioning [IO T A]” on page 27.) Af ter Sprint sets up your acc ount on the network, y our [...]

  • Page 36

    28[...]

  • Page 37

    Using the USB Modem on a W indow s C omputer Section 3[...]

  • Page 38

    30[...]

  • Page 39

    Section 3A: Your USB Mode m: The Basics 31 Section 3A Yo u r U S B M o d e m : T h e B a s i c s In This Section ⽧ Sprint Connection Manager ⽧ Starting Sprint Connection Manager ⽧ Starting Sprint Connectio n Manager Automatically ⽧ Sprint Connection Manager Window ⽧ C onnection States (Mobile Broadband Windo w) ⽧ GPS Status ( GPS Receiv[...]

  • Page 40

    32 Section 3A: Your USB Modem: The Basics Sprint C onnect ion Manag er Sprint C onnec tion Manager is the applicat ion that allows y ou to manage and monitor , on your Window s computer , the high-speed Sprint P ower Vision (1xEV-DO ) and Sprint V ision (1X) connect ion to the Sprint network. Y ou use Sprint C onnec tion Manager to: 䢇 Determine y[...]

  • Page 41

    Section 3A: Your USB Mode m: The Basics 33 Star ting Sprint C onnec tion Manag er Automatically T o set Sprint Connection Mana ger to star t automatically whenev er Windows starts: 䊳 Fr om the Gener al option in the Se ttings window (page 66), select Launch when Window s starts . Sprint C onnect ion Manag er Window If Sprint L ocation Services an[...]

  • Page 42

    34 Section 3A: Your USB Modem: The Basics Mobile Broadband W indow The text and ic ons in the Mobile Broadband window indicate the connection stat e (page 38), and, when d isconnected, whether the USB modem is lock ed or unlocked (page 55). The Mobile Broadband window may displa y , depend ing on the connection state, some of the following ic ons: [...]

  • Page 43

    Section 3A: Your USB Mode m: The Basics 35 GPS R eceiv er Window 1xEV -DO R ev . 0 transmit / receiv e icon: a da ta connection is active. The up arrow is anima ted (for exam ple: ) when data is being transmitted to the network. The down arrow is anima ted (for e xample: ) when data is being receiv ed from the network. 1xEV -DO (R ev . 0 and Rev . [...]

  • Page 44

    36 Section 3A: Your USB Modem: The Basics The text and ic ons in the GPS Receiv er window indicate the following ( d escribed in the table that f ollows): 䢇 GPS sta tus 䢇 GPS /Privacy sta tus 䢇 Satellite sta tus 䢇 Loca tion information (when the GP S Receiv er window is expanded) The GPS Receiv er window may displa y , depending on the GPS/[...]

  • Page 45

    Section 3A: Your USB Mode m: The Basics 37 C ommon items Sprint C onnec tion Manager ma y display , depending on the settings of y our USB modem, the following buttons and te xt: 䢇 Menu or the button — Displays the Sprint C onnec tion Manager menu (page 61). 䢇 (upper right c orner of the windo w) — Minimizes Sprint C onnection Manager (page[...]

  • Page 46

    38 Section 3A: Your USB Modem: The Basics 䢇 GO ( GPS Receiv er window) — Starts the NMEA output (page 91). 䢇 Stop ( GPS R eceiv er window) — Ends the NMEA output. Connection States (Mobile Broadband W indow) The Mobile Broadband window can display v ario us connection and interaction states , including: 䢇 No device 䢇 Initializing 䢇 Up[...]

  • Page 47

    Section 3A: Your USB Mode m: The Basics 39 Initializing Sprint C onnec tion Manager is attempting to establish c ommunication with the USB modem. Searching f or ser vice... Sprint C onnec tion Manager is determining whether 1X or 1xEV -DO ser vice is av ailable. If this message persists, see page 94. Disconnected Sprint C onnection Manager is ready[...]

  • Page 48

    40 Section 3A: Your USB Modem: The Basics T o end the connection, click Stop . Co nn e c te d t o N D IS This message applies only if Enable Network Adapter (NDIS) (page 69) has been selected. For a description, see “ Connected” (abov e). Device lock ed The USB modem is locked, so tha t others cannot use the USB modem and your accoun t . T o us[...]

  • Page 49

    Section 3A: Your USB Mode m: The Basics 41 GPS Sta tus (GPS R eceiv er Window) The GPS Receiv er window displays the GP S status: 䢇 OFF 䢇 V alidating 䢇 Searching 䢇 Acquired OFF GPS is not a vailable or is turned of f . T o use GPS: 1. Ensure the USB modem is not power ed off and the GPS Receiv er window is display e d. 䊳 If the GPS R ecei[...]

  • Page 50

    42 Section 3A: Your USB Modem: The Basics NMEA output is being gener ated. (F or informa t ion on NME A, see “What is NMEA?” on page 90.) S ystem T ra y Connection Sta tes Sprint C onnec tion Manager has an associa ted icon ( ) tha t appears in the system tra y . The icon reflects the c onnection state. Clicking the system tra y icon toggle s b[...]

  • Page 51

    Section 3A: Your USB Mode m: The Basics 43 Determining the T ype of C ov erage The T oolTip o ver the signal str ength ind icator ( ) indica tes the type of co ver a ge you ha ve (for e xample, 1X [s ynonym of 1xR TT] or 1xEV -DO): A ttaching an External Antenna Y ou can improve the signal str e ngth by a ttaching an external an tenna (sold separa [...]

  • Page 52

    44 Section 3A: Your USB Modem: The Basics T o use Sprint Loca tion Services: 1. Ensure tha t, in the settings for Sprin t L oca tion Services (page 71), you ha ve selected Enable Locat ion Services and, if you will be using GP S applications , Display GPS R eceiver , and you hav e accepted the Privacy C onsent Agreemen t(s). 2. In Sprint C onnec ti[...]

  • Page 53

    Section 3A: Your USB Mode m: The Basics 45 3. Fr om the Loca tion & Search window , enter or select the type of item you w ant to find. If you’ve pr eviously enter ed sear ch items , a drop-down list displays the last five items y ou’ v e enter ed. Click Go . If more than a prec onfigured period of time has elapsed since the last time you?[...]

  • Page 54

    46 Section 3A: Your USB Modem: The Basics When the USB modem is powered of f , the menu option switches to Po we r O n Modem , the Mobile Broadband window displa ys the message “De vice power ed of f ,” and the GPS Receiv er window displays “ OFF . ” T o power the USB modem on: 䊳 Select MEN U > Po wer On Modem . C ontr olling the Sprin[...]

  • Page 55

    Section 3A: Your USB Mode m: The Basics 47 Mobile Broadband W indow C ompact view: Expanded view: When expanded, the Mobile Broadband window also displa ys the amount of data transf erred during the curren t connection, and (only when disc onnected) the lock state of the USB modem (lock ed or unlocked ).[...]

  • Page 56

    48 Section 3A: Your USB Modem: The Basics GPS R eceiver Wi ndow C ompact view: E xpanded view: When expanded, the GPS R eceiver window displa ys location inf ormation (described in the table on pag e 36.)[...]

  • Page 57

    Section 3A: Your USB Mode m: The Basics 49 Minimizing Sprint C onnec tion Manager T o sav e space on your screen f or other programs , you can minimize Sprint C o nnection Manager: 䊳 Click (in the upper right c orner of Sprint C onnection Manager). – or – Click the Sprint C onnection Manage r icon in the system tr ay . – or – Right - clic[...]

  • Page 58

    50 Section 3A: Your USB Modem: The Basics Sprint C onnec tion Manager closes , an d the Sprint C onnection Manager icons disappear from the system tr ay . Launching a Sprint P ower V ision or Sprint Vision C onnection To launch a connection: 䊳 Click GO in the Mobile Broadband window. (If GO is unav ailable, see “GO Button Is Unav ailable” on [...]

  • Page 59

    Section 3A: Your USB Mode m: The Basics 51 The connection is “ active” when data tr ansmission is occurring . If da ta transmission stops f or a period of time (determined by the network), the connection bec omes “dormant. ” When y ou r esume data traf fic, the connection becomes active. T o monitor the status of the c onnection, you can us[...]

  • Page 60

    52 Section 3A: Your USB Modem: The Basics 䢇 T urn off the w arning message f or th is data session only (“Do not ask again during this data session. ”). 䢇 Con tinue with the data c onnection (“Roam ”) , in which case you may be subject to roaming r ates. 䢇 End the data c onnection (“Cancel”). T o turn on the Roam Guard f e a ture:[...]

  • Page 61

    Section 3A: Your USB Mode m: The Basics 53 The changes are applied the ne xt time you launch a connection. Viewing the Amoun t of Da ta T ransf erred T o view the number of by tes sent an d receiv ed during the current connection: 䊳 If the Mobile Broadband window is not e xpanded, click the button. The number of bytes sent an d received during th[...]

  • Page 62

    54 Section 3A: Your USB Modem: The Basics Ending a C onnection To end a connection: 䊳 In the Mobile Broadband window, click Stop . This ends your da ta connect ion, and a lso y our GPS connection, if it is open. If Enable Network Adapter (NDIS) (page 69) has not been selected and you e xit Sprint C onnec tion Manager while a c onne ction is in pr[...]

  • Page 63

    Section 3A: Your USB Mode m: The Basics 55 Displa ying Y our Phone Number Y ou can view your phone number in th e Device Inf o & Diagnostics window ( Menu > Device Inf o & Diagnostics ). Security When it is disconnected, y ou can lock y our USB modem so that others cannot use it to access your acc ount . A four -digit lock code is need e[...]

  • Page 64

    56 Section 3A: Your USB Modem: The Basics When the USB Modem Is Lock ed When the USB modem is locked, y ou can: 䢇 Unlock the USB modem (page 57). 䢇 P ower off the USB modem (pag e 45). When the USB modem is locked, y ou cannot: 䢇 Make da ta connections (the GO button is una vailable). 䢇 Use Sprint L ocation Services. 䢇 R un the Activa tio[...]

  • Page 65

    Section 3A: Your USB Mode m: The Basics 57 Locking upon Sprint C onnec tion Manag er Star tup T o set the USB modem to lo ck as soon as Sprint Conne ction Manager starts up: 1. End any active c onnection. (Y ou can lock the USB modem only when disconnected; see page 39.) 2. If the Mobile Broadband window is not e xpanded , click to e xpand it . 3. [...]

  • Page 66

    58 Section 3A: Your USB Modem: The Basics Changing the Lock C ode T o change the lock code: 1. In the Sprint Mobile Br oadband settings window (page 68), click User Lock Change . The Change User Lock C o de window is displa yed: 2. Enter the curr ent lock c ode. 3. Enter a new f our -digit lock code. 4. Enter the new lock c ode for c onfirmation. 5[...]

  • Page 67

    Section 3A: Your USB Mode m: The Basics 59 Uninstalling the Sprint C onnec tion Manager Sof twar e T o remov e the Sprint Connection Manager sof twar e from your computer , use the Add/R emov e Progr ams utility built into your W indows oper ating system. 1. E xit Sprint C onnection Manager (page 49). 2. R emov e the USB modem. (See “R em oving t[...]

  • Page 68

    60 Section 3B: Menu Options Section 3B Menu Options In This Section ⽧ Sprint Connection Manager Menu ⽧ S ystem T ra y Menu This chapter describes each menu option you ma y encounter while using y our Sprint Mobile Br oadband USB mode m and the Sprint C onnec tion Manager sof twar e on your Window s computer .[...]

  • Page 69

    Section 3B: Menu Options 61 Sprint C onnection Manager Menu Clicking Menu or the button, loca ted in the upper left c orner of Sprint C onnection Manager, displays the Sprint C onnection Manager menu. The following table describes the menu options: Note: Depending on your c onfigura tion and settings, not all menu options ma y be shown or enabled a[...]

  • Page 70

    62 Section 3B: Menu Options Alert Log View a r ecor d of all alerts (for example, c onnec tion errors ) that ha ve been r eceived w hile establishing and maintaining connections. See “Viewing Alerts” on page 76. Con ne ct io n History View a r ecor d of connect ions established using your USB modem (unav ailable if the Conne ction History is em[...]

  • Page 71

    Section 3B: Menu Options 63 Sy st e m T ra y M en u When you right - click the system tra y icon ( ), a shor tcut menu is displa yed: The following table describes the menu options: Menu Item Description Open/ Close Sprint Mobile Broadband Minimize Sprin t Connection Manager ( Close ), or restore ( Open ) if Sprin t Connection Ma nager is minimized[...]

  • Page 72

    64 Section 3C: Changing Spri nt Connection Manager Settings Section 3C Changing Sprint C onnec tion Manager Settings In This Section ⽧ Settings Window ⽧ General Settings ⽧ Sprint Mobile Broadband Settings ⽧ Sprint Loca tion Services Settings This chapter describes settings you ca n change to customiz e Sprint Connection Manager.[...]

  • Page 73

    Section 3C: Changing Sprint Conne ction Manager Settings 65 Settings Window Fr om the Settings window , you can sp ecify the settings for Sprin t Connection Manager. 1. In Sprint C onnec tion Manager, click Menu . 2. Select Settings . 3. Fr om the drop-down list, selec t one of the f ollowing categories of settings: 䡲 General (gener al behavior o[...]

  • Page 74

    66 Section 3C: Changing Spri nt Connection Manager Settings Gener al Settings From the Gener al option in the Settings window , you can spe cify settings that af fect the gener al behav ior of Sprin t Connection Manager.[...]

  • Page 75

    Section 3C: Changing Sprint Conne ction Manager Settings 67 The following table describes the options: Menu Item Description Play so und e ffec t s Play a clicking sound when e ver an action is made in Sprint C onnection Manager. Alwa ys on top K eep Sprint Connection Manager visible on y our screen regar dless of which applications ar e open. Star[...]

  • Page 76

    68 Section 3C: Changing Spri nt Connection Manager Settings Sprint Mobile Broadband Settings From the Sprin t Mobile Broadband option in the Settings window , you can change the behavior of y our Sprint Pow er Vision or Sprin t Vision connection.[...]

  • Page 77

    Section 3C: Changing Sprint Conne ction Manager Settings 69 The following table describes the options: Menu Item Description Alwa ys show We l co m e Screens Display a welc ome screen upon a successful connection to the network. GO automatically when ready Automa tically connect to the network af ter Sprint Connection Manager starts, or whenev er S[...]

  • Page 78

    70 Section 3C: Changing Spri nt Connection Manager Settings Network Mode: 1X Only Attempt only a Sprin t Vision (1X) c onnec tion (ev en when you hav e Sprint P ower Vision [1xE V-DO] c over age, which pr ovides fa ster data tr ansmission speeds). Note: When in an area tha t has only Sprin t P ower Vision (1xE V-DO ) co ver age, you won ’t be abl[...]

  • Page 79

    Section 3C: Changing Sprint Conne ction Manager Settings 71 Sprint Loca tion Ser vices Settings From the Sprin t Location Services opt ion in the Settings window , you can change the behavior of Sprin t Location Services. (F or more inf ormation on Sprin t Location Services, see page 43.)[...]

  • Page 80

    72 Section 3C: Changing Spri nt Connection Manager Settings The following table describes the options: Menu Item Description Enable Location Services T urn on support (by your USB modem) for Sprin t Location Services. Note: T o use Sprint L ocation Services, your accoun t must also be configur ed appropriat ely . If you are unable to use Sprin t Lo[...]

  • Page 81

    Section 3C: Changing Sprint Conne ction Manager Settings 73 Te s t G P S V erify that your USB modem is able to obtain da ta for Sprint Loca tion Services: 1. Ensure that Network Mode (fr om the Sprint Mobile Broadband Settings window; page 68) is set to Automa tic or 1X Only . (Sprint L ocation Services may not be a vailable if Network Mode is set[...]

  • Page 82

    74 Section 3D: Tools Section 3D To o l s In This Section ⽧ Viewing the C onnection History ⽧ Viewing Alerts ⽧ Running Diagnostics ⽧ Updating the Sof tware ⽧ About Sprint Mobile Broadband This chapter describes v arious fea tures y ou can use to view information about the Sprint Mobile Br oadband USB mode m and the Sprint C onnec tion Mana[...]

  • Page 83

    Section 3D: Tools 75 Vi ewing the C onnec tion Hist ory C onnection History displays a rec ord of connections established using your USB modem. Y ou can sor t rec ords by connect ion name to easily distinguish between personal and business usage. Fr om this window you can also acce ss the Settings window (pag e 65) ( File > Settings ). T o view [...]

  • Page 84

    76 Section 3D: Tools T o copy one or more e ntries: 1. Select the entries. ( Click a single entry , or hold down CTRL or SHI FT and click to select multiple entries; to select all entries, select Edit > Select All .) 2. Select Ed it > Copy . 3. P aste the entries (f or example, in to a te xt file or email message). T o delete all entries: 䊳[...]

  • Page 85

    Section 3D: Tools 77 T o export the entries to a text file: 1. Select File > Export . 2. Specify a file name and path. 3. Click Sav e . T o copy one or more e ntries: 1. Select the entries. (Click a single en try , or hold down CTRL or SH IFT and click to select multiple entries; to select all entries , select E dit > Select All .) 2. Select [...]

  • Page 86

    78 Section 3D: Tools The tests automatically star t when the window opens. Fr om the Device Inf o & Diagnostics window , you can view system inf ormation (page 79) and sav e the system inf ormat ion to an R TF (Rich T ext F ormat) file. Fr om the Device Inf o & Diagnostics window , you ca n also upda te par ameters in you r USB modem: 䊳 C[...]

  • Page 87

    Section 3D: Tools 79 Displaying S ystem Inf ormation The S ystem Informa tion window displays: 䢇 Sy stem Parameters: Inf ormation about y our comput er hard war e and softw are. 䢇 Installed Files : F iles related to Sprint C onnec tion Manager. 䢇 Device Inf o & Diagnostics : Inf ormation about the US B modem (including its phone number), [...]

  • Page 88

    80 Section 3D: Tools About Sprint Mobile Broadband The About Sprint Mobile Broadband w indow displa ys information about the Sprint C onnec tion Manager sof twar e. T o display this window: 䊳 In Sprint C onnec tion Manager, click Menu and then select About Sprint Mobile Broadband . – or – Right - click the Sprin t Connection Manager ic on ( )[...]

  • Page 89

    Section 3E: Frequently Asked Questions (Windows) 81 Section 3E Fr equently Ask ed Questions (Window s) In This Section ⽧ What is Sprint C onnection Manager? ⽧ If the connection is “ alwa ys on ,” am I alwa ys being billed? ⽧ How f ast is the connection with Sprint Connection Manager? ⽧ How can I optimize my settings to achie ve the f as[...]

  • Page 90

    82 Section 3E: Frequently Asked Questions (Windows) ⽧ What GPS mode options are su ppor ted? ⽧ What is GPS Basic? ⽧ What is GPS Premium? ⽧ What is the diff erence between GPS Basic and GPS Premium? ⽧ What is a GPS applica tion? ⽧ What is NMEA? ⽧ How do I configur e a GPS applicatio n to use my GPS-capable devic e? ⽧ When do I need t[...]

  • Page 91

    Section 3E: Frequently Asked Questions (Windows) 83 What is Sprin t C onnection Manager? Sprint C onnec tion Manager is sof twar e that lets y ou connect to the Sprint P ower V ision or Sprint V ision network. Sprint C onne c tion Manag er takes adv antage of the increased da ta speeds off ered by the Sprin t Mobile Broadband Network. If the co nne[...]

  • Page 92

    84 Section 3E: Frequently Asked Questions (Windows) How can I optimize my settings to achie ve the f astest speeds and co nser v e data when accessing m y corpor ate network? Depending on your c orporate email clien t, y ou can optimiz e your settings by doing the following: 䢇 W ork in “ offline” mode, and c onnect only when you ne ed to send[...]

  • Page 93

    Section 3E: Frequently Asked Questions (Windows) 85 What is GP S? GPS stands f or Global Positioning S ystem , which is a system that uses a series of 24 geosynchronous sa tellites to provide location da ta. GPS sa tellites transmit signals to eq uipment on the ground. GP S receivers passively r eceive sa tellite signals , but do not transmit. V ar[...]

  • Page 94

    86 Section 3E: Frequently Asked Questions (Windows) How do I use the enhanced Local Search f eature? When running Sprint C onnec tion Manager, select Menu > Loca tion & Search Services . Some predefined, most frequen tly use d queries are listed. There is also an option to run your own custom query ; if yo u'v e previously en tered sear[...]

  • Page 95

    Section 3E: Frequently Asked Questions (Windows) 87 How do I enable/ disable GPS? By default, Sprin t Location Services are disabled. T o enable Sprint Loca tion Services: 1. In the Sprint Loca tion Ser vice s settings window , select Enable Location Services . 2. If you will be using the GPS Re ceiver window (pag e 35), select Displa y GPS Rec ei [...]

  • Page 96

    88 Section 3E: Frequently Asked Questions (Windows) Loca tion-Based Services limitations T o acquire a location fix, y ou must be conne cted to the Sprint ne twork, (subjec t to change) not roaming, and, for th e initial fix, in 1X c ov erage. If you'r e outside with a clear view of the sky , the USB modem uses MS-Based position location techn[...]

  • Page 97

    Section 3E: Frequently Asked Questions (Windows) 89 See also “What is NMEA?” on pag e 90 and “What is the dif ference betw een GPS Basic and GPS Pr emium?” on page 89. What is GP S Premium? GPS Pr emium support s GP S outdoors (as do es GP S Basic) and additionally indoors (where no GP S satelli tes are a vailable). T o use GPS Premium, y o[...]

  • Page 98

    90 Section 3E: Frequently Asked Questions (Windows) What is NME A? NMEA stands f or “National Marine Electronics Association. ” NMEA 0183 is a standard protocol used by GP S devices to send and receive da ta. NMEA output is c omposed of v arious strings. Sprint GPS data car ds support the following strings: 䢇 $GPGGA 䢇 $GPRMC 䢇 $GPGSA 䢇 [...]

  • Page 99

    Section 3E: Frequently Asked Questions (Windows) 91 How do I start and stop NMEA? T o star t NMEA output: 1. Click GO in the GPS Receiv er window (page 35). 2. R ead and accept the Priv acy Consen t Agreement. T o stop NMEA output, you ha ve se ver al options: 䢇 In the GPS Re ceiver window, click Stop . 䢇 In the Mobile Broadband window, click S[...]

  • Page 100

    92 Section 3F: Troubleshooting Tips (Windows) Section 3F T roubleshooting T ips (Window s) In This Section ⽧ Problems , Causes, and Solutions ⽧ GO Button Is Unav ailable ⽧ Searching for Service ⽧ Cannot C onnect to the Network ⽧ PWR LED Goes Of f and On , and Then S ta ys R ed ⽧ Sprint Loca tion Services Aren’t W ork ing or Don’t Se[...]

  • Page 101

    Section 3F: Troubleshooting Tips (Windows) 93 Problems , Causes , and Solutions When properly installed, the Sprin t M obile Broadband USB modem is a highly reliable pr oduct . Most problems ar e cause d by one of these issues: 䢇 Network co ver a ge is not a v ailable (bec ause of your “Network Mode” settings [page 68], or because you ar e ou[...]

  • Page 102

    94 Section 3F: Troubleshooting Tips (Windows) GO Button Is Unav ailable Ensure the USB modem is pr operly inse rted, not locked (page 56), and not powered of f (page 40). If the Mobile Broadband window displa ys “Searching f or ser vice” fo r a long period of time (for e xample, sever al minutes ), see “Searching f or Ser vice” below . If R[...]

  • Page 103

    Section 3F: Troubleshooting Tips (Windows) 95 Cannot C onnect to the Network If you’ re having problems c onnecting , or there’ s no Sprint P ower Vision (1x -EVDO) co ver age in your ar ea, set Network Mode to 1X Only and try to establish a connection. If the connection is dropped as soon as it is established: 䊳 Charge the ba ttery for a t l[...]

  • Page 104

    96 Section 3F: Troubleshooting Tips (Windows) Sprint Loca tion Ser vices Ar en’t W orking or Don’t Seem to Be A v ailable If Sprint L ocation Services aren ’t working or don’t seem to be av ailable, check whether you ha ve, in the Se ttings window (page 65), a Sprin t Location Services option in the drop-down list . 䊳 If the drop-down lis[...]

  • Page 105

    Section 3F: Troubleshooting Tips (Windows) 97 C ould Not Pr epare Da ta Services See “Unable to Prepar e Data Services” (page 97). Unable to Prepar e Data Services The USB modem was unable to access the IO T A server to obtain data acc ount par ameters for y ou. This may be because th e signal str ength is poor or because the IO T A server is n[...]

  • Page 106

    98[...]

  • Page 107

    Installing and Using the USB Modem on a Mac Section 4[...]

  • Page 108

    100[...]

  • Page 109

    Section 4A: Installing an d Using the Softwa re on a Mac Co mputer 101 Section 4A Installing and Using the So ft w a r e o n a M a c Co m p u t e r In This Section ⽧ Getting Started ⽧ Installing the Sof tware on a Mac ⽧ Installing the Drivers ⽧ USB Modem Activa tion and Provisioning ⽧ Connecting to the Sprint Netw ork ⽧ Icons and T ext [...]

  • Page 110

    102 Section 4A: Installing and Using the Software on a Mac Computer Getting Star ted Befor e you can use y our USB modem, you must first instal l the USB modem’ s sof twar e and configure the USB modem f or your computer . The installation process c onsists of: 䢇 Sof twar e installation - Installing the W atche r Lite sof twar e on your Mac com[...]

  • Page 111

    Section 4A: Installing and Using the Software on a Mac Computer 103 Installing the Sof twar e on a Mac T o install the W atcher Lite softw are on your Mac computer: 1. If your USB modem has not y et been ac ti v ated, ensure you ar e in the network co ver age area (not roaming). 2. Insert the installation C D in to your CD-RO M drive. 3. On the Mac[...]

  • Page 112

    104 Section 4A: Installing and Using the Software on a Mac Computer 7. In the “Select a Destination” window , choose a destination volume. A gr een vertical arrow indica tes which volume(s ) y ou can install the softw are onto . If more than one v olume has a green vertic al arrow , select the volume tha t has the active opera ting system. 8. C[...]

  • Page 113

    Section 4A: Installing and Using the Software on a Mac Computer 105 12. Click Rest ar t . 13. Af ter your c omputer restarts, r un W atcher Lite: in Finder , choose Go > Applications > Sierr a Wireless W atcher . W atcher Lite should star t: Installing the Driv ers T o install the drivers on y our Mac computer : 1. Slide the fron t panel of f[...]

  • Page 114

    106 Section 4A: Installing and Using the Software on a Mac Computer 4. Slide the lev er on the bottom of the US B modem in the dir ection indicated by the triangle to release th e USB modem’ s USB connector . 5. Adjust the USB connector to the de sired angle. (The USB connector is adjustable to three positions—appr oxim a tely 90, 135, and 160 [...]

  • Page 115

    Section 4A: Installing and Using the Software on a Mac Computer 107 7. If the New P or t Detected window appears , click Co nt in u e . 8. If the Authen ticate window appears , enter y our Mac user name and password, and then click OK . W atcher Lite displays a status message or the “De vice Not Activa ted” window . 9. Allow the battery to char[...]

  • Page 116

    108 Section 4A: Installing and Using the Software on a Mac Computer Activa tion Assistant The Activa tion Assistant will guide y ou th rough the activ ation process if y our USB modem is not preactiva ted. T o set up your acc ount, y ou will be c ontacting Sprint . Bef ore you call Sprint, ha ve these things ready : 䢇 A phone 䢇 Y our USB modem [...]

  • Page 117

    Section 4A: Installing and Using the Software on a Mac Computer 109 When you call Sprin t, Sprint Customer Service will help y ou selec t your service plan and guide you thr ough the ac tiv ation process. They will also pr ovide you with this informa tion: 䢇 Y our USB modem’ s ac tiv ation code (gives y ou access to configur e the accoun t) 䢇[...]

  • Page 118

    110 Section 4A: Installing and Using the Software on a Mac Computer C onnecting to the Sprint Network T o connect to the Sprint network: 䊳 In W atcher Lite, click Connect . Once you'r e connected to the network , W atcher Lite shows the amoun t of time you 've been conn ected, and the amount of data re ceived (Rx) and tr ansmitted (T x)[...]

  • Page 119

    Section 4A: Installing and Using the Software on a Mac Computer 111 Menu Options From the Ext ras item on the Sierra Wir e less W atcher menu, you can: 䢇 Activa te your USB modem (page 108) 䢇 Pro vision your USB modem (page 109) 䢇 Lock/ unlock your USB modem (page 107) 䢇 View inf ormation about the USB modem 䢇 View , configur e, and use t[...]

  • Page 120

    112 Section 4A: Installing and Using the Software on a Mac Computer 3. Hold the antenna cable by the c onnect or (end) par t, and car efully inser t the connector part of the cable into th e corr esponding connector on the USB modem. 4. R einser t the USB modem in to your c omputer . Remo ving Y our USB Modem T o remove the USB modem fr om yo ur Ma[...]

  • Page 121

    Section 4A: Installing and Using the Software on a Mac Computer 113 T roubleshooting T ips (Mac) When properly installed, the Sprin t M obile Broadband USB modem is a highly reliable pr oduct . Most problems ar e cause d by one of these issues: 䢇 Network co ver a ge is not a v ailable (b ecause you ar e outside the network, or because of an accou[...]

  • Page 122

    114 Section 4A: Installing and Using the Software on a Mac Computer Cannot C onnec t to the Network If the connection is dropped as soon as it is established, char ge the battery for a t least 30 minutes if the PWR LED is red. PWR LED Goes Of f and On, and Then Stays R ed This situation ma y occur under extr em e usage conditions when y ou’ re tr[...]

  • Page 123

    Section 4A: Installing and Using the Software on a Mac Computer 115 How f ast is the connection with Sprint Connection Manager? The Sprint Mobile Broadband Netw ork allow s y ou to connect to the Internet a t speeds of up to 3.1 Mbps (1xEV-DO R ev . A), 2.4 Mbps (1xEV-DO R ev . 0), or 144 kbps (1X). Av erage c onnection speeds are: 䢇 F or 1xEV -D[...]

  • Page 124

    116[...]

  • Page 125

    T echnical Specifica tions and R egulatory Inf orma tion Section 5[...]

  • Page 126

    118[...]

  • Page 127

    Section 5A: Technical Specifications 119 Section 5A T echnical Specifications In This Section ⽧ LED Opera tion ⽧ Radio Fr equency and Electrical Specifications ⽧ Softw are Specifications ⽧ Environmen tal Specifications ⽧ Mechanical Specifications This section describes the LED and va rious specifications of y our Sprint Mobile Broadband U[...]

  • Page 128

    120 Section 5A: Technical Specifications LED Oper ation Y our USB modem has two LED lights. The LEDs opera te as follow s: LED State Indica tes Data Of f The USB modem has no power . The USB modem may not be c ompletely inser t ed into the c omputer , the computer ma y be in suspend mode (Windows ) or sleep mode (Mac); t his mode powers down the US[...]

  • Page 129

    Section 5A: Technical Sp ecifications 121 Radio F requency and Electrical Specifications Appro vals C ompliant with: IS-2000 R elease 1.0 (CDMA (1X), IS-707-A Da ta, IS-856 (CDM A 1xEV -DO), IS-866, IS-878, IS-890, CDMA Dev e lopmen t Group FC C (I D: N7N-MC5725U) Industry Canada (ID: 2417C-MC5725U) Vo l t a g e +5.0 V dc from USB slot Current Maxi[...]

  • Page 130

    122 Section 5A: Technical Specifications Sof tware Specifica tions CDMA specification IS-2000 R elease 0 Data service IS-707A SMS (IS-637) Not supported FA X Not suppor ted IO T A Suppor ted O T ASP (IS-683A , IS-683B, IS-683C) Suppor ted OT A P A Suppor ted PRL (pref erred roaming list) Suppor ted Authentica tion Suppor ted Vo i c e Not supported [...]

  • Page 131

    Section 5A: Technical Sp ecifications 123 Environmental Specifica tions Mechanical Specifications Opera ting tempera ture -10 to +60°C Stor age tempera ture -20 to +85°C Humidity 85%, non-condensing Vibrati on R andom vibra tion, 10 to 1000 Hz, nominal 6G RMS in each of 3 mutually perpendicular axes. T est dura tion of 60 minutes for each axis , [...]

  • Page 132

    124 Section 5B: Regulatory Information Section 5B Re gu la tor y In for m ati on In This Section ⽧ Regula tory Notices ⽧ Pat en ts ⽧ T rademarks ⽧ Copyrigh t ⽧ Limitation of Liability ⽧ Additional Informa tion and Updates This section contains important regula tory notices about your Sprint Mobile Broadband USB modem, and also pa tent a[...]

  • Page 133

    Section 5B: Regulatory Information 125 Regula tor y Notices The design of the AirCar d 595U USB mo dem complies with U .S. F ederal C ommunications C ommission (FCC) and Ind ustry Canada (IC) guidelines respecting saf ety lev els of radio fr eque ncy (R F) e x posur e for portable devices , which in turn are c onsistent with the f ollow ing saf ety[...]

  • Page 134

    126 Section 5B: Regulatory Information If this equipment does cause harmful interf er ence to radio or television r eception, which can be determined by turning th e equipment of f and on, the user is encour aged to try to correct the interf er ence by one or mor e of the following measures: 䢇 R eorient or reloca te the receiving an tenna 䢇 Inc[...]

  • Page 135

    Section 5B: Regulatory Information 127 Pat e n t s P ortions of this product are cov ered by some or all of the following US pa tents: 5,515,013 5,629,960 5,845,216 5,847,553 5,878,234 5,890,057 5,929,815 6,169,884 6,191,741 6,199,168 6,339,405 6,359,591 6,400,336 6,516,204 6,561,851 6,643,501 6,653,979 6,697,030 6,785,830 6,845,249 6,847,830 6,876[...]

  • Page 136

    128 Section 5B: Regulatory Information T rademark s SPRI NT and other tr ademarks ar e tr ademarks of Sprint Nextel. AirCar d ® and “Heart of the Wireless Machine” ® are r e gister ed trademarks of Sierr a Wir e less. W atcher ® is a tr ademark of Sierra W irele ss, register ed in the European C ommunity . Sierra W ireless, the Sierr a Wirel[...]

  • Page 137

    Section 5B: Regulatory Information 129 Limitation of Liability The informa tion in this manual is subjec t to change without notice and does not represen t a commitment on the part of Sier r a Wireless. SIER R A WI RELESS AN D IT S AFFILIA TES SPECI FICALL Y DISCLAIM LIABI LITY FOR AN Y AN D ALL DIRECT , I NDI RECT , SPECIAL, GEN ERAL, INC IDENT AL[...]

  • Page 138

    130[...]

  • Page 139

    Saf ety Inf ormation and T erms & C onditions Section 6[...]

  • Page 140

    132[...]

  • Page 141

    Section 6A: Safety an d Notices 133 Section 6A Saf ety and Notices In This Section ⽧ Impor tant Notice ⽧ Safety and Hazards This section describes impor tant guid elines r egarding y our Sprint Mobile Broadband USB modem.[...]

  • Page 142

    134 Section 6A: Safety and Notices Impor tan t Notice Because of the natur e of wireless communica tions, tr ansmission and reception of data can nev er be guaran teed. Data ma y be delaye d, corrupted (i.e., ha ve err ors) or be totally lost . Although sig nifican t delays or losses of da ta are r are when wir eless devices such as the Sprint Mobi[...]

  • Page 143

    Section 6B: Terms and Conditions 135 Sectio n 6B T erms and Conditions In This Section ⽧ Subscriber Agreement/Gener al T erm s and Conditions of Services This section contains the terms and cond itions of service f or your Sprint Mobile Broadband USB modem.[...]

  • Page 144

    136 Section 6B: Term s and Conditions Subscriber Agreemen t Gener al T e rms and C onditions of Ser vices Please note these terms may not be th e most curren t version. A curr ent v ersion of the terms is av ailable at our W eb site or upon request . P ar a solicitar esta litera tura en español, por f av or visitar a www .sp ri nt.c om . Basic Def[...]

  • Page 145

    Section 6B: Terms and Conditions 137 Our P olicies Services are subject to our business policie s, pr actices and procedures (“P olicies”), including , but not limited to , our Privac y P olicy and Acceptable Use Policy and V isitor Agr eement – both av ailable at our W eb site. Y ou agree to all of our P olicies when you use our Services. Ou[...]

  • Page 146

    138 Section 6B: Term s and Conditions Our Right T o Change The Agreement & Y our Related Rights W e may change any part of the Agreement at an y time, including , but not limited to , ra tes, charges , how we calculate charges, or your terms of Service. W e will provide y ou notice of material changes, and may pro vide you notice of non-materia[...]

  • Page 147

    Section 6B: Terms and Conditions 139 won ’t pror ate charges to the date of termina tion and you w on’t r eceive a cr edit or refund f or any unused Services. Ex cept as pro vided abov e, you must also pa y us an Early T ermination Fee f or each line of Serv ice tha t yo u terminate early . Credit Check s & Credit Inf ormation W e agree to [...]

  • Page 148

    140 Section 6B: Term s and Conditions remaining portion of Deposit to your last known addr ess within 90 days af ter your final inv oice – if it is returned to us, we will f or w ard it on to the appropria te state authorities to the extent r equired by law . Restrictions On Using Services Y ou can’t use our Services: (a) to tr ansmit conten t [...]

  • Page 149

    Section 6B: Terms and Conditions 141 Co ver age isn’t av ailable everywhere. Estimat ing wir eless co ver age and signal strength is not an exact science. Ther e are gaps in c ov e r age within our estimated cov erage areas that, along with other f ac tors both within and be y ond our contr ol (network pr oblems, sof tware, signal str ength, your[...]

  • Page 150

    142 Section 6B: Term s and Conditions Specific T erms & Restrictions On Using Data Services In addition to the rules for using all of o ur other Services , unless we identify the Service or Device you ha ve selected as specifically intended f or that purpose (for example, wir eless routers, Da ta Link, etc .), y ou can’t use our data Services[...]

  • Page 151

    Section 6B: Terms and Conditions 143 W eekend plans), y ou’ re charged f or the enti re call based on the r ate tha t applies to the time period in which the call starts. iDEN W a lkie- T alkie Charges: Charges for w alkie-talkie calls are billed to the person who starts the call and calculated by m ultiplying the dura tion of the call by the app[...]

  • Page 152

    144 Section 6B: Term s and Conditions Y our Bill Y our bill provides y ou notice of your char g es. It r eflects monthly recurring char ges (usually billed one bill cycle in adv ance) and usage/tr ansaction specific charges (usually billed in the bill cycle in which th e y’ re incurr ed). Some usage charges , such as those that depend on usage in[...]

  • Page 153

    Section 6B: Terms and Conditions 145 a monthly or quarterly basis. Examples of Sur charges include, but are not limited to: Universal Service Fund, E911, F ederal Pr ograms Cost R ecov ery , Feder al Wireless Number Pooling and P or tability , and gross receipts char ges. W e will make ef forts to provide y ou notice of any changes to Surcharg es i[...]

  • Page 154

    146 Section 6B: Term s and Conditions If you do not agr ee with the terms of our Privacy P olicy , do not purchase or use our Services. Location Base d Services Our network gener ally knows the loca tion of your Device when it is outdoors and turned on. By using v arious te chnologies to locate your De vice, we can pr ovide enhanced emergency 911 s[...]

  • Page 155

    Section 6B: Terms and Conditions 147 cooper ate if we choose to inv estigat e the matter (pr ovide f ac ts , sworn statemen ts, etc.). W e may not waiv e an y Early T ermination F ees if you choose to terminate Services as a result of loss or thef t of your Device. Disclaimer of W arr anties WE MAKE NO REPRESENT A TIONS OR W ARRANTIES, EX PRESS OR [...]

  • Page 156

    148 Section 6B: Term s and Conditions DISPUT E R ESOL UTION W e Agree T o First Contact Each Other With Any Disputes W e each agree to first con tact each other wi th any disputes and provide a written description of the problem, all r elevan t documents/inf ormation and the proposed resolution. Y ou agree to c ontact us with disputes by calling or[...]

  • Page 157

    Section 6B: Terms and Conditions 149 (5) Unless we each agree otherwise, the Arb itr ation will be conducted by a single neutral arbitr ator and will take place in the c ounty of y our last billing address. The fe deral or sta te law that applies to the A greemen t will also apply during the arbitra tion. (6) W e each agree not to pursue arbitr ati[...]

  • Page 158

    150 Section 6B: Term s and Conditions No Class Actions T O THE EXTENT AL L OWED BY LAW , WE E ACH W AIVE ANY RIGHT T O PU RSUE DISPUTES ON A CLASSWIDE BASIS; THA T IS, T O EITH ER JOIN A CL AIM WIT H THE CLAIM OF ANY O THER PERSON OR EN TITY , OR ASSER T A CL AIM IN A REPRESENT A TIVE CAP ACITY ON B EHALF OF A NY ON E EL SE I N ANY LA WSUIT , ARBIT[...]

  • Page 159

    Section 6B: Terms and Conditions 151 the documents it inc orpora tes make up the entir e agreemen t between us and replaces all prior written or spok en agr eements – you can ’t rely on any con tradictory documents or sta tements by sales or service repr esentativ e s. The rights , obliga tions and commitmen ts in th e Agr eement that , by thei[...]

  • Page 160

    152[...]

  • Page 161

    Glossary and Inde x Section 7[...]

  • Page 162

    154 154[...]

  • Page 163

    Glossary 155 Glossary 1X One T imes Radio T ransmission T echnology (the “ one times” ref ers to the frequency spectrum). Also known as Sprint V ision. Su pports Internet connections with data ra tes up to 153 kbps. Actual speed de pends on the network conditions. Compar e to 1xEV-DO . 1xEV-DO A high-speed standard f or cellular pack et da ta c[...]

  • Page 164

    156 Glossary dormant The network switches the data c onnection in to dormant mode if ther e is no traf fic on the connection f or some time. When you r esume data traf fic, the high-speed data c onnection becomes active. The data c onnection may also go dorman t while a GPS fix is being acquired. ESN Electronic Serial Number—The unique seria l nu[...]

  • Page 165

    Glossary 157 LED Light Emitting Diode —A semic onductor diode that em its visible or infr ared ligh t . Mbps Megabits per second MEI D Mobile Equipment Identifier —The unique sec ond-g enera tion serial number assigned to the Sprint Mobile Broadban d USB modem f or cellular network use. Either the MEID or ESN is on the label on the USB modem (u[...]

  • Page 166

    158 Glossary syst em tray Usually located in the bottom righ t of the screen (near the clock). When Sprint Connection Manager is running , it places an ic on in this area, which y ou can use to monitor the connection state (p age 42). If y ou right - click the ic on, a shortcut menu is displayed (page 63): TIA T e lec o mmunica tions Industry Assoc[...]

  • Page 167

    Index 159 Inde x Symbols $GPGGA, 90 $GPGSA, 90 $GPGSV, 90 $GPRMC, 90 Numerics 1-888-715- 4588 (Sprint Customer Service), 13 1-888-788- 4727 (Sprint Customer Service), 13 1X Only (Network Mode) (Windows), 70 1X, 1xEV-DO description, 5 amount of data transferred (Mac), 111 amount of data transferred (Windows), 53 application to automatically launch u[...]

  • Page 168

    160 Index definition, 89 approvals, 121 arbitration of disputes, 148 ASL (Account Spending Limits), 139 assistance online Help (Windows only), 54 Sprint Customer Service, 13 Sprint Web site, 13 authentication, 122 auto-launch Sprint Connection Manager, 33 Auto-launch upon ne twork connection (Windows), 52 Automatic (Network Mode) (Windows), 69 Auto[...]

  • Page 169

    Index 161 ending, 54 history, 75 issues, 76 launching, 50 Network Mode, 70 states (GPS Receiver window), 41 states (Mobile Broadband window), 38 states (system tray), 42 warning when roamin g, 51 Connection History (Windows), 75 Connection Manager Mac. See Watcher Lite. Windows. See Sprint Connection Manager. connection states (Mac), 110 connection[...]

  • Page 170

    162 Index early termination fee, 137 editing (Window s) Sprint Connection Manager settings, 65 Sprint Power Vision/Sprint Vision connection, 68 electrical specifications, 121 electromagnetic emissions warning Canada, 126 USA (FCC), 125 electronic serial number (ESN) (Windows), 26 elevation information (Windows only), 73 EMI warning Canada, 126 USA [...]

  • Page 171

    Index 163 enable/disable, 72, 87 GPS Basic, 88 GPS Premium, 89 GPS Receiver window, 35 icon in system tray, 42 limitations, 88 Privacy, 87 subscription, 87 Test GPS, 73 User Plane, 86 where can I use it?, 86 GPS Basic (Windows only), 88 GPS Control Plane (Windows only), 86 GPS Port (Windows only), 37 GPS Premium (Windows only), 89 GPS Receiver wind[...]

  • Page 172

    164 Index knowledge base, 13 L last fix (Windows only), 37 late fees, 144 latitude (Windows only), 36, 73 Launch when Windows starts, 67 LBS (Location-Based Services) (Windows only). See Sprint Location Services. LEDs (lights), 120 liability, limitation o f, 129 life support equipment — hazards warning, 134 lights (LED s), 120 Limitation of Liabi[...]

  • Page 173

    Index 165 immediately, 49 on startup, 67 minus sign (-) in Sprint Connection Manager, 46 miscellaneous charges, 142 Mobile Broadband window description of icons, 34 diagram with callouts, 34 expanded view, 47 Mobile Equipment IDentifier (MEID) (Windows), 26 Mobile IP, 122 Mobile System ID (MSID) Mac, 109 Windows, 26 MS-Based position location techn[...]

  • Page 174

    166 Index GPS not available, 87 icon (GPS Receiver window), 36 privacy, terms, 145 PRL, 122 problems, 92, 113 products, Sprint (Windows), 58 profile - data (Windows), 27 properties of conn ection, changing (Windows), 68 pro-rating charges, 142 provisioning Mac, 107 Windows, 24, 27 "Provisioning failed" message (Mac), 108 PWR LED, 120 Q qu[...]

  • Page 175

    Index 167 services, Sprint (Windows), 58 Settings window (Windows) overview, 65 General, 66 Sprint Location Services, 71 Sprint Mobile Broadband, 68 short text messaging (SMS), 122 shortcut menu (Windows), 63 show Welcome screens (Windows), 69 signal strength diagnostic tests (Windows), 77 indicator (Mac), 110 indicator (Windows), 34 sleep mode (Ma[...]

  • Page 176

    168 Index See also GPS, and also the FAQ chapter (Windows). definition of LBS (Location-Based Services), 84 disclaimer, 146 display Location & Search Services on the menu, 72 enable/disable, 72, 87 frequently asked questions, 85 GPS Receiver window, 35 icon in system tray, 42 icons, 36 limitations, 88 Location & Search Services menu, 44 Pri[...]

  • Page 177

    Index 169 starting Sprint Connection Manager automatically, 33 manually, 32 status information (Windows), 77 status of connection (Mac), 110 status of connection (Windows) GPS Receiver window, 41 Mobile Broadband wind ow, 38 system tray, 42 stolen device, 146 Stop button (Windows) GPS Receiver window, 38 Mobile Broadband wind ow, 54 stopping NMEA ([...]

  • Page 178

    170 Index URL to automatically launch upon network connection (Windows), 52 URLs - favorites (Windows), 58 USB modem, powering off (Window s only), 45 USB port (Windows), 77 user lock (Mac) unlocking the USB modem, 107 user lock (Windows) overview, 55 warning, 56 changing the lock code, 58 lock USB modem immediately, 56 lock USB modem upon startup,[...]