SOYO G668 manual

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Table of contents for the manual

  • Page 1

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  • Page 2

    Table of Content SAFETY INFORMATION ...................................................................... 1 INTRODUCTION................................................................................... 1 Configuration with a Single Computer ........................................................... 1 Configuration within a Home or Office Networ[...]

  • Page 3

    SOYO G668 Ethernet IP Phone User Guide 1 Safety Information The SOYO IP Phone has been tested and approved b y the highest standards of safety regulations. However safe ty is your responsibility too.  Use only the power adapter provided  Do not disassemble this produ ct without guidance, no serviceable parts fo r user.  Never spill liquid [...]

  • Page 4

    SOYO G668 Ethernet IP Phone User Guide 2  Note : Some Internet Service Provider s provide only one public IP address. Therefore the computer and the IP phone can not be online at the same time. Please refer to the following configuration. Configuration within a Home or Office Network You can connect G668 IP phone to any router on a n e twork wit[...]

  • Page 5

    SOYO G668 Ethernet IP Phone User Guide 3 User Manual Power Adapter Ethernet RJ-45 Cable SOYO G668 IP phone Package Contents Make sure the following co ntents are included in the G668 IP phone package:  One SOYO G668 IP phone  One DC 7.5V 0.45A Power Adapter  User Manual  One Ethernet RJ-45 Cable[...]

  • Page 6

    SOYO G668 Ethernet IP Phone User Guide 4 Front Panel of SOYO G668 IP phone[...]

  • Page 7

    SOYO G668 Ethernet IP Phone User Guide 5 Keys Functions Local IP Without lifting the handset, press to get the IP add ress of this IP phone Subnet Mask Without lifting the handset, press to get the Subnet Mask Phone Number Without lifting the handset, press to get the phone number Dialed Calls Without lifting the handset, press to get the list of t[...]

  • Page 8

    SOYO G668 Ethernet IP Phone User Guide 6 Rear Side of SOYO G668 IP phone[...]

  • Page 9

    SOYO G668 Ethernet IP Phone User Guide 7 Inst allation Depending on your network environmen t, you will need to perform one of the following installations: Installation with a Single Computer Installation with a Home or Office Network Installation with a Single Computer  Note : Some Internet Service Provider s provide only one public IP address.[...]

  • Page 10

    SOYO G668 Ethernet IP Phone User Guide 8 Booting … È DHCP Connectin g … È Ready For Calls SOYO_Group 5. If “Ready for Calls” appears on the L CD screen as shown above, your IP phone is ready to use. Now you can pick up the hand set and start making phone calls. Important: It may take about 20 secon d s for the phone to initialize during s[...]

  • Page 11

    SOYO G668 Ethernet IP Phone User Guide 9 Installation within a Home or Office Network 1. Connect one end of the Ethernet RJ -45 cabl e to an open Ethernet LAN port on your router, and connect the other end of the cabl e to the WAN port at the rear of the G668 IP phone. 2. Using another RJ-45 ca ble, you can connect on e end of the Ethernet RJ-45 ca[...]

  • Page 12

    SOYO G668 Ethernet IP Phone User Guide 10 5. If “Ready for Calls” appears on the L CD as above, your IP phone is ready to use. Now you can pick up the hand se t and start making phone calls. 6. If you still have problems logging on, please refer to “Troubleshooting” on page 20. If problem persist then c ontact your VoIP provider.[...]

  • Page 13

    SOYO G668 Ethernet IP Phone User Guide 11 Configuration via IP Phone Keyp ad Configuration for DHCP (default) The SOYO-G668’s default setting is set on DHCP enabled. If you have a route r with DHCP support, or if you connect the IP phone directly to the cable modem with dynamic IP address from the ISP, you don’t need to perform any of the follo[...]

  • Page 14

    SOYO G668 Ethernet IP Phone User Guide 12 Configuration for PPPoE This setting is for users using DSL mo de m without a router. You will need the username and password from you ISP to setup your IP phone. Please make sure you have entered the “netwo rking settings” before proceeding. LCD SCREEN INSTRUCTION network settings Press Speaker ip type[...]

  • Page 15

    SOYO G668 Ethernet IP Phone User Guide 13 LCD SCREEN INSTRUCTION network settings Press Speaker ip type 1 [DHCP] Press Local IP , then 0 , then Speaker ip type 2 [PPPoE] Press Volume+ , until you see “ip” ip Press Local IP , input your static IP and press Speaker , then press Volume+ until you see “subnetmask” subnetmask Press Local IP , in[...]

  • Page 16

    SOYO G668 Ethernet IP Phone User Guide 14 Configuration via W eb Browser First find out the IP address of the phone by pressing the Local IP button on the keypad of the phone. Then on a PC connected to the I P phone or at the same n e t w o r k segment of the IP phone, o pen the IE browser . Input the IP address of the phone, a nd then input passwo[...]

  • Page 17

    SOYO G668 Ethernet IP Phone User Guide 15 dhcp : Select this item to enable D HCP mode. W ith this system, your LAN or router automatically assigns all the required network paramete rs to any device connected to it when the device l og on. So, if your LA N or ro uter is configured to use DHCP addre ssi ng, the IP phone’s LAN parameters will autom[...]

  • Page 18

    SOYO G668 Ethernet IP Phone User Guide 16 nat addr: The NAT IP address requi red by ce rtain type of traversal method. phone number: Virtual IP phone number, the caller ID that will show up on the recipient’s IP phone. account: H.323 ID of the IP phone. rtp port: RTP port is the port transferri ng and receiving voice flow using UDP. Please fill a[...]

  • Page 19

    SOYO G668 Ethernet IP Phone User Guide 17  Note: Some VoIP providers do not provide call forwarding fun ction. Other Settings passwor d: Set the password of the phone set ti ng. (Default password is 12 34). upgrade addr: Enter IP address or dom ain name of th e FTP se rv er supplying the update program s. Check with your VoIP service provider fo[...]

  • Page 20

    SOYO G668 Ethernet IP Phone User Guide 18 In this page, you can set and save the speed dial num ber by typing the nam e into the Name field and then entering the correspon ding number following the name. For example, input “ Tom” in Nam e field following 001, and then input the number, 14081234567 into Phone num ber field. So Tom’s number 140[...]

  • Page 21

    SOYO G668 Ethernet IP Phone User Guide 19 Sof tware Upgrading Users can upgrade SOYO G668 IP pho ne to the latest software version by the following procedure: make sure the upgrade add ress has been entered into the setting page correctly, then from keypad dial “Hand -free Speaker”, input “12348” and then press “Local IP”, the so ftware[...]

  • Page 22

    SOYO G668 Ethernet IP Phone User Guide 20 T roubleshooting ISSUE SOLUTION LCD reads: “wait logon…” or “logon failed” Press Local IP button to find the IP address of y our IP phone. If it shows 0.0.0.0, it means the Internet connection is down, please check the LAN cable and modem. If you are connecting the pho ne to a router, the I P addr[...]

  • Page 23

    SOYO G668 Ethernet IP Phone User Guide 21 When I dial a phone number, I can not hear any sound and the LCD always shows “Please Dial…” Power off and power on the IP phone, and tr y again. The voice quality is very poor during my conversation There are very heavy internet activities in your network, such as uploading or downloading a huge amou[...]

  • Page 24

    SOYO G668 Ethernet IP Phone User Guide 22 Appendix: Port Forwarding Note: Try port forwarding only when you have router or firewall in your network and your IP phone do not function correctly. Applications running on TCP/IP open co nnection s to other computers or Internet devices using something call ed ports. Sometimes you r rout er or firewall w[...]