Sony PCG-GR200 manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Sony PCG-GR200, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Sony PCG-GR200 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Sony PCG-GR200. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Sony PCG-GR200 should contain:
- informations concerning technical data of Sony PCG-GR200
- name of the manufacturer and a year of construction of the Sony PCG-GR200 item
- rules of operation, control and maintenance of the Sony PCG-GR200 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Sony PCG-GR200 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Sony PCG-GR200, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Sony service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Sony PCG-GR200.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Sony PCG-GR200 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    VA I O ® Not ebook Quic k Star t PCG-GR200 Series[...]

  • Page 2

    [...]

  • Page 3

    3 Contents Welcome ................................................... ....5 Unpacking Your Notebo ok ................... .............. ........ 7 Registering Your Notebo ok ......................... ............. ..9 Setting u p your dial-up connection ........................... 10 Setting Up You r VAIO® Notebook ...........15 Connecting a Po w[...]

  • Page 4

    V AIO ® Noteboo k Quic k Sta r t 4 Troubleshootin g ........................................ 57 Troubleshoot ing Your Not ebook ............................ .. 58 Troubleshoot ing the LCD Screen ............. ................ 62 Troubleshoot ing the Mo use and Touchpad ..... ......... 6 3 Troubleshoot ing Drives, PC C ards and Peripheral Devices .[...]

  • Page 5

    5 We l c o m e Congratul ations on you r pur chase of the Sony V AIO® noteboo k. Sony has combined l eading-e dge technol ogy in audi o, video, c omputing, and communicat ions to pr ovide you with stat e-of-t he-art per sonal comput ing. Features ❑ Exceptional performance — Y our not ebook i ncludes a Mobile Int el® Pentium® III process or t[...]

  • Page 6

    V AIO® Notebook Quic k Start 6 ❑ Micr osoft® W indows ® operating system — Y our system includes Microsof t® W ind ows® XP P rofessi onal, Microso ft® W indows® XP Ho me Edition, or Microsoft® Wi ndows® 2000 Prof essional. ❑ Communica tions — Access popular onlin e services, send e- mail, browse the Internet, and use fax features .[...]

  • Page 7

    Unpac king Y our Noteboo k 7 Unpac king Y our Notebook Remove the following hard ware items from the box: Documents ❑ V AIO® Noteboo k Quick S tart — Contains informati on on unp acking and settin g up your notebook, s upplement ary updates, and so ftware info rmation. ❑ Microsoft ® W indows ® XP Profession al ma nual , Microsof t® W indo[...]

  • Page 8

    V AIO® Notebook Quic k Start 8 Software CDs ❑ Micr osoft® W ord — Enables you to reinstall Microsoft W or d to the V AIO® notebook you purchased. Recove ry CDs ❑ Application Recovery CD(s) — Enables you to rein stall individual applications if they become corrupted or are erased. ❑ Driver Recovery CD(s) — Enables you to reinstall in [...]

  • Page 9

    Regis tering Y our Note book 9 Registering Y our Notebook T ake advantage o f Sony’ s commitment to quality cus tomer support and receive these be nefits by registering your no tebook: ❑ Sony Customer Su pport — T alk to a Supp ort Representative to troubles hoot pr oblems yo u may be havi ng wit h your not ebook. ❑ Limited W arranty — Pr[...]

  • Page 10

    V AIO® Notebook Quic k Start 10 Setting up your dial-up connection This section describes the basic steps for setting up your dial- up connection for the first time. The C onnection W izard guides you through the process of connecting to the Internet and then choosing an Internet Service Provider (ISP) or setting up an existing account. Setting up[...]

  • Page 11

    Setting up y our dial-u p connec tion 11 Phone and Modem Op tions windo w 4 Select the location from wh ere you are dialing and then click OK. The New Connection W izard appears.[...]

  • Page 12

    V AIO® Notebook Quic k Start 12 New Conne ction Wizar d 5 Follow the on-screen instr uctions to finish setti ng up your dial-up connection.[...]

  • Page 13

    Setting up y our dial-u p connec tion 13 (Windows® 200 0 Professiona l) 1 Double-click the Connect to the Internet icon on the W indows desktop. The Internet Conn ection W izard appears. Internet Conne ction Wizar d 2 Follow th e on-scr een instructi ons to finish set ting up y our dial-u p connection and to choose your ISP .[...]

  • Page 14

    V AIO® Notebook Quic k Start 14[...]

  • Page 15

    15 Setting Up Y our V AIO® Notebook This sect ion desc ribes all the contr ols and ports on you r noteboo k, how to connect yo ur noteb ook to a power sour ce, and how to start and shut down your noteboo k.[...]

  • Page 16

    V AIO® Notebook Quic k Start 16 Locating Controls and P or ts Fr ont 1 Memory Stick® indicator 8 LCD (Liquid Crystal Display) screen 2 Num Lock indicator 9 Keyboard 3 Caps Lock indicator 10 Speakers 4 Scroll Lock indicator 11 Left and righ t butto ns 5 Power indicator 12 T ouchpad 6 Battery 1 and 2 ind icators 13 Battery bay 7 Hard disk drive ind[...]

  • Page 17

    Setting Up Y our V AIO® Noteboo k 17 Left 1 Back button for center Jog Dial™ control 4 Memory Stick® slot 2 Center Jog Dial™ control 5 PC Car d sl ots 3 CD-R W/DVD Combo Drive or DVD-ROM drive in multi purpose bay * * This multipurp ose bay can house eithe r an optical disc driv e or an optional sec ond battery . 6 i.LINK® (IEEE1394 ) S400 p[...]

  • Page 18

    V AIO® Notebook Quic k Start 18 Right 1 Air vent 2 Drive bay with remo vable hard disk driv e 3 Batte ry bay[...]

  • Page 19

    Setting Up Y our V AIO® Noteboo k 19 Bac k 1 Air vent 6 Ethernet port 2 DC In port 7 USB ports 3 Printe r port 8 Modem jack 4 VGA port 9 Microphone jack * * There is a protrud ing dot above the Microph one jack to furth er distingu ish it from other ja cks and ports . Do not conn ect a micro phone to th e Headphon e jack. 5 A V Out jack 10 Headpho[...]

  • Page 20

    V AIO® Notebook Quic k Start 20 Bottom 1 T ilt stands 2 Multipurpose bay RELEASE lever 3 Port replicator conn ector[...]

  • Page 21

    Connecti ng a P ow er Source 21 Connecting a P o wer Sour ce Y ou can use either AC power or a rech argeable b attery pack as a po wer source. Using the A C adapter 1 Plug the cable attached to the AC adapter into the DC In port on the notebo ok. 2 Plug one end o f the power cord into the AC adapter . 3 Plug the other end of the power co rd into an[...]

  • Page 22

    V AIO® Notebook Quic k Start 22 ❑ The LED indicator on the AC adapter may b e turned on un til the AC adapter is unp lugged fr om your no tebook. ❑ When the AC adapter is not used, unplug it from the AC outlet. ❑ Use only the AC adapter supplied. Do n ot use any other AC adapter . Using batte ry power Y ou can use on e or two battery packs a[...]

  • Page 23

    Connecti ng a P ow er Source 23 2 Insert the battery pack into th e battery bay on the righ t side of the not ebook. 3 Lift the battery bay cover up until it clicks. T o charge th e batt ery pack 1 Connect the AC adapter to the notebo ok. 2 Insert the ba ttery pack. The notebook auto matically charges the b attery . The battery indicator flashes in[...]

  • Page 24

    V AIO® Notebook Quic k Start 24 There are two battery indicators on the notebook Battery indicator s Batter y Indicator Description 1 Indicates the status of the battery pack in the battery ba y on the right s ide of the notebook . 2 Indicates the status of the battery pack in the multipurpose bay on t he left side of th e notebook . Batter y Indi[...]

  • Page 25

    Connecti ng a P ow er Source 25 T o remov e th e batt er y pac k 1 Push th e battery bay cover down to open it. 2 Pull out the battery pack. 3 Push in and lift up the batter y bay cover until it clicks. Notes on the batter y ❑ T o determine the remaining battery char ge, see “Displaying Batter y Information” in the online User Gu ide for more[...]

  • Page 26

    V AIO® Notebook Quic k Start 26 ❑ If the ba ttery level f alls below 10 percent, you should either attach the AC adapter to r echar ge the batte ry , or shut down your n otebook an d insert a fu lly charg ed battery . ❑ Y ou can ex tend bat tery li fe by chan ging t he power m anagement modes in the PowerPanel™ utili ty . See “Power Saving[...]

  • Page 27

    Star ting Y our Notebook 27 Starti ng Y o ur Notebook 1 Slide the LCD lock lever in the direction of the arrow , and lift th e cover . 2 Press the power button on top of the notebo ok until the green power indicator turns on. 3 If necessary , adjust the brightness controls for the LCD display as follo ws: ❑ T o increase br ightness, press Fn+F5 t[...]

  • Page 28

    V AIO® Notebook Quic k Start 28 Shutting Down Y our Notebook (For Wind ows® 2000) 1 Click the Start button on th e W indows® taskbar . 2 Click Shut Down at the bottom of the Start menu to display the Shut Down W indows dialog b ox. 3 Select Shut Down. 4 Click OK. 5 W ait for your notebook to turn off automatically . The notebook is of f when the[...]

  • Page 29

    Shutting Do wn Y our Notebook 29 5 T urn o ff any peripherals connected to your notebo ok. If you ar e unab le to shut do wn your notebo ok. 1 Close or end all o perations as follows: ❑ Close all applications. ❑ Remove the PC Ca rds. ❑ Disconnect USB devices. 2 Restart t he noteb ook. Y ou can res tart your n otebook by pressi ng the Ctrl+Alt[...]

  • Page 30

    V AIO® Notebook Quic k Start 30[...]

  • Page 31

    31 Adding Memor y In the f utur e you may want to i nstall memory modul es to exp and the functi onality o f your not ebook. The amou nt of me mory on your n otebook will var y dependin g on the model you pur chased. Se e the S pecific ations flyer that came wi th your not ebook for t he amount of memory pr e- instal led. Expansi on memory modules [...]

  • Page 32

    V AIO® Notebook Quic k Start 32 Precautions and Pr ocedures The procedur es described b elow assume that you are familiar with the general terminol ogy asso ciated with per sonal note books and with common s afety practices required for us ing and modifying electr onic equipment. Personal injury or equipment damage m ay result from failure to take[...]

  • Page 33

    T ypical e xpansion m emory configu ration 33 T ypical expansion memor y configuration Models with 256 MB memor y * * The 384 MB a nd 512 MB mem ory config uration s may requir e the remova l and replac ement of or iginal f actory-i nstalle d memory modules. T otal S ystem Memory (MB) Slot 1 (MB) Slot 2 (MB) 256 256 384 256 128 512 256 256[...]

  • Page 34

    V AIO® Notebook Quic k Start 34 Remo ving a mem ory m odule 1 Shut dow n your notebook and discon nect all peri pheral devices, such as your print er . 2 Unplug your notebook and remove t he battery pack(s). 3 After you r noteboo k has cool ed, loosen an d remove th e screw that s ecures the cover of t he memory b ay on the bottom of you r noteboo[...]

  • Page 35

    Remo ving a memo r y mo dule 35 5 Remove t he memory modul e. 6 T ight en the screw on the memo ry bay cover . Remo ving memory module ✍ Y our n otebook co mes with a memo r y module ins talled in the memo ry sl ot. T o upgrad e your memo ry , removal of thes e modules ma y be necessar y befo re instal ling your upgrad e memor y module. 2 Pull th[...]

  • Page 36

    V AIO® Notebook Quic k Start 36 Installin g a memor y modul e 1 Follow steps 1 to 4 of “Removing a m emory module” fo r removing the preinsta lled memor y . 2 Remove th e new memory mo dule from its packaging . 3 Install the memory module by sli ding it into the memory module slot. Press the module into place until it clicks. 4 T ighten the sc[...]

  • Page 37

    Vie wing th e amount o f memory 37 View ing the amount of memor y 1 Restart t he noteb ook. 2 (W indows XP) Click the Start button on the W indows® taskb ar , select He lp and Sup port, and then click “Sony Notebook S etup.” The Sony No tebook Setup screen appears . (W indows 2000) Cl ick Start on the W indows taskb ar , select V AIO, and then[...]

  • Page 38

    V AIO® Notebook Quic k Start 38[...]

  • Page 39

    39 About the Softw are on Y our Notebook Y our V AIO® noteboo k is r eady to help y ou work, play , learn, and communicat e as soon as you turn i t on. This sect ion pr ovides the follo wing in form ation: ❑ An over view of the var ious soft ware that come w ith you r notebook an d the activities you can perform with your softwar e ❑ Detail s [...]

  • Page 40

    V AIO® Notebook Quic k Start 40 Software Ov erview Y our computer may not be sup plied with all of the software listed below , dependin g on the confi guration you purcha sed. Ad obe ® Acr obat ® Rea der™ Adobe Systems In c. Acrobat Read er software enables you t o view , navigat e, and pri nt electronic documents in Adob e Portable Document F[...]

  • Page 41

    Software Overview 41 DVgate™ Sony Electr onics Inc. Connect a compatible dig ital video camera recorder to the i.LINK® * connecto r and capture y our own v ideo clip s and sti ll images. Y ou can edit clips from your video, add others, and co mbine clips in to new movie segmen ts. Y ou can als o save your i mages in a variet y of popu lar file f[...]

  • Page 42

    V AIO® Notebook Quic k Start 42 Micr osoft® W ord Microsoft Corp. Microsoft W ord makes it easy to create s hared W eb, e-mail, and prin t documents for use ar ound the world. It embraces HTML as a firs t-class file format and extends W ord’ s ease-of-u se to the W eb and e-mail. W ord also ex tends that ease- of-use to international users, mak[...]

  • Page 43

    Software Overview 43 Quicke n® Intuit Inc. Quicken is a fast, easy wa y to or ganize yo ur finances. Q uicken wo rks just lik e your check book, so it is easy to l earn and us e. Quicken m anages all yo ur finances, ban k accounts, credit cards , investments, and loans. Y ou can even pay your bills online. RealJ ukebox® Real N etw orks Inc. RealJ[...]

  • Page 44

    V AIO® Notebook Quic k Start 44 Smart Capt ur e Sony Electr onics Inc. Smart Capt ure is a fun new way to send m ultimedia mes sages via e-m ail. Sm art Capture manages the i.LINK® * connectio n between your co mputer and a Sony Digital Handycam® Camcorder that supports the i.LINK in terface. It allows you to capture compress ed video or still i[...]

  • Page 45

    Software Overview 45 V AIO Supp ort Agent Sony Electr onics Inc. V AIO Support Agent pr ovides imm ediate, int eractive onl ine su pport. V isualF low™ Sony Electr onics Inc. V isualFlow software is a state-of-the -art Sony multimedia browser des igned specifically for Memory Stick® media. It displays any still pictu re, movie, or sound file sto[...]

  • Page 46

    V AIO® Notebook Quic k Start 46 Application, Driver , and System Recov ery CD s Y our notebo ok comes with the f ollowing application and syst em recovery C Ds. T o use you r recovery CDs , see “Using Y our Recovery CDs” for more information. Application Recov ery CD(s) Sony Electr onics Inc. This CD enables yo u to reinstall individual appl i[...]

  • Page 47

    Usin g Y our R ecover y CDs ( Windows® 2000 ) 47 Using Y our Reco very CDs (Windows ® 2000) The follo wing sections des cribe how t o use the Ap plication R ecovery , Driver Recovery , and System Reco very utilities. T o use the Application Reco very CD(s) The Application Recov ery CD(s) allows you to reinstall individual ap plications if they be[...]

  • Page 48

    V AIO® Notebook Quic k Start 48 T o use t he Driver Reco ver y CD(s) The Driver Recovery CD u tility enables you to reinstall individual drivers if they become corrup ted or are accidentally erased. Y ou can reinstall an indiv idual driver to corr ect a problem that you are experiencing with y our notebook, hardware, or software application. V AIO[...]

  • Page 49

    Usin g Y our R ecover y CDs ( Windows® 2000 ) 49 The System Recovery CD contains a backup copy of all the software originally install ed on yo ur hard disk drive. It can be us ed only to recov er the hard disk of the noteb ook you pu rchased. The System Recovery utility will perform a Full Restore with Format. It formats the hard disk drive, then [...]

  • Page 50

    V AIO® Notebook Quic k Start 50 6 Press the arrow keys to select “Exit” (Save Changes) and then press the Enter key . The message “Save configuration chang es and exit now?” appears. 7 Check that “Y es” is selected, then press the En ter key . The notebook r estarts from the Recovery CD . After recover ing you r system usi ng the Sys t[...]

  • Page 51

    Using Y our Recov er y CDs (Windows® XP) 51 Using Y our Re covery CD s (W indows® XP) The follo wing sections des cribe how t o use the Ap plication R ecovery , Driver Recovery , and System Reco very utilities. T o use the Application Reco very CD(s) The Application Recov ery CD(s) allows you to reinstall individual ap plications if they become c[...]

  • Page 52

    V AIO® Notebook Quic k Start 52 T o use t he Driver Reco ver y CD(s) The Driver Recovery CD u tility enables you to reinstall individual drivers if they become corrup ted or are erased. Y ou can reinstall an individual driver to correct a problem that you are experiencing with you r noteboo k, hardwar e, or so ftware application. V AIO Su pport Ag[...]

  • Page 53

    Using Y our Recov er y CDs (Windows® XP) 53 Device Manage r scre en 7 From the Action menu, click Uninstall. This will rem ove the device driver from your s ystem. Click OK to confirm this action . Repeat as necessary . 8 Restart your computer . T o restart, click Start in the W indows taskbar, T urn Off C omputer , and then click Restart. 9 When [...]

  • Page 54

    V AIO® Notebook Quic k Start 54 T o use t he System Reco very CD(s) Y ou can use the Syst em Recovery CD(s) to rein stall the operating system and software titles that shipped wit h your notebook if they become corrupted or erased. Y o u may not n eed to reinstall the entire co ntents of your ha rd drive. If you experience a problem with your note[...]

  • Page 55

    Using Y our Recov er y CDs (Windows® XP) 55 If yo ur note book does no t star t fro m the Re cover y CD 1 Press the power button and hold it for more than four seconds to turn of f the notebo ok. 2 T urn o n the noteb ook. Wh en the Sony logo i s display ed, press t he F2 key . The BIOS setup menu screen ap pears. 3 Press the arrow keys to select [...]

  • Page 56

    V AIO® Notebook Quic k Start 56[...]

  • Page 57

    57 T roub leshooting This secti on describe s how to solve common pr oblems you may encounter when using your no tebook. Many pr oblems have simpl e soluti ons, so try these s uggestion s befor e you cont act Sony Compu ting Suppor t (http: //www .sony .com/pcsupport ). ❑ T roub leshoot ing Y our Notebook ❑ T roubleshooting the LCD Screen ❑ T[...]

  • Page 58

    V AIO® Notebook Quic k Start 58 T roub leshooting Y our Noteb ook My noteb ook does n ot start. ❑ Check that the noteboo k is plugged into a power source an d that it is turned on. Check th at the power i ndicator on the f ront panel of the noteb ook indicates that the power is on. ❑ Check that the battery pack s are inserted prop erly and tha[...]

  • Page 59

    T roub leshooti ng Y our Notebook 59 7 Select Y es, and then pres s Enter . The notebook res tarts. My not ebook st arts, but the messag e “Operat ing sy stem not found” appears and W indows does not start. ❑ If you h ave connected an ex ternal, optional floppy disk d rive, make sure there is no flopp y disk in t he floppy di sk drive ( non-b[...]

  • Page 60

    V AIO® Notebook Quic k Start 60 If your n otebook continue s to dis play the mes sage “Operatin g system no t found, ” and W indo ws does n ot start , use your suppli ed Sy stem Reco v ery CD to r estor e the software titles shipped with your notebook. See “T o use the System Recov ery CD(s )” for mo re in for mati on . My noteb ook stop s[...]

  • Page 61

    T roub leshooti ng Y our Notebook 61 The pow er manag ement setting is not r espondi ng. Y our notebook’ s operatin g system may become un stable if it is int errupted or if you attempt to make changes before the notebook completely enters a lower po wer state, such as Hibernate. ❑ T o restore the notebook to its normal operating stability: 1 C[...]

  • Page 62

    V AIO® Notebook Quic k Start 62 T roub leshooting the LCD Screen My LCD scr een is blank. ❑ Check th at the noteboo k is plug ged into a p ower source an d that it is turned on. ❑ Check that the po wer indicator on the n otebook is on. ❑ Check that the battery pack is inserted proper ly and that it is char ged. ❑ The noteb ook may be i n L[...]

  • Page 63

    T roubl eshootin g the Mous e and T ouchpad 63 T r oubleshooting the Mouse and T ouchpad My mous e does n ot wo rk. ❑ If you are using an ex ternal mouse, ch eck that the mou se is plugged into the mouse connector . See “Connecting a PS/2® External Mouse or Keyboard” for more i nformation. ❑ If you are using an op tional Sony USB mouse PCG[...]

  • Page 64

    V AIO® Notebook Quic k Start 64 The pointer does not move wh ile using the T ouchpa d or Mouse. ❑ The computer s hould be restarted. Follo w these steps: 1 Press th e W indows key 2 Press the “U” key to select T urn Off Computer / Shut Down, and then wait at least four seconds. 3 Press the “R” key to res tart your computer . ❑ If you c[...]

  • Page 65

    T rouble shooting Driv es , PC Cards and P eripheral De vice s 65 T r oubleshooting Drives, PC Car ds and P eripheral De vices I cannot establis h a connect ion between two V AIO® computers when using an i.LINK * cable 1 Disconnect the i.LINK cab le from both computer s and then reconnect it. 2 W ait for the computers to respo nd. If neither co mp[...]

  • Page 66

    V AIO® Notebook Quic k Start 66 ❑ Check the volume setting in the audio mixer . ❑ If you are u sing external speakers, check the volume s ettings, and then check the connectio ns between your extern al speakers and the noteboo k. 1 (W indows XP) Click Start, Control Panel, System, an d then De vice Manager . Check that the correct dr ivers are[...]

  • Page 67

    T rouble shooting Driv es , PC Cards and P eripheral De vice s 67 all connected devices. Dis connect the devices that are n ot in use. Check the connections for each device, an d then restart yo ur notebook. My PC Car d is not working. ❑ Check that the PC Card is installed properly . ❑ Check that the PC Card is comp atible with Microsoft® W in[...]

  • Page 68

    V AIO® Notebook Quic k Start 68 T roub leshooting Softwar e My soft ware pr ogram st ops respondi ng or crash es. Contact t he softwar e publi sher or des ignated pro vid er for techni cal suppo rt. Refer to “ Application, Dri v er , and System Reco ver y CDs” for m ore information. When I cli ck an appli cation icon, the mess age “Y ou mus [...]

  • Page 69

    T roub leshooti ng Softw are 69 3 Right-click the Local Area Connection with devi ce name “W AN Network Driver ,” and s elect Disable. V erify that your AOL connection still fu nctions satisfactorily with the W AN Network Driver disabled. If you need to reverse this setting, repeat the steps above and s elect Enable.[...]

  • Page 70

    V AIO® Notebook Quic k Start 70 T roub leshooting the Mo dem My modem d oes not wo rk. ❑ Check that the phone line is plugged in to the line jack. See “Conn ecting a Phone Line” in the o nline user guide for more info rmation. ❑ Check th at the phone line is worki ng. Y ou can check the line by pluggi ng in an ordin ary phone an d listenin[...]

  • Page 71

    T roubl eshooting A udio 71 T r oubleshooting A udi o My speakers make n o sound. ❑ If the built-in speakers are turned off, press the key combination Fn +F3 to turn on the speakers . Y ou can also turn on the speakers usin g the center Jog Dial™ control. ❑ If the speaker vo lume is turned to the min imum, press the key combination Fn+F4, and[...]

  • Page 72

    V AIO® Notebook Quic k Start 72 T roub leshooting the Printer I cannot print. ❑ The default setting for the printer port mode is correct fo r most printers. If you cannot print, tr y changing the printe r port mode. In Sony N otebook Setup, select the Printer tab. If the printer port mode is set to ECP , change it to bi-directional. I f the prin[...]

  • Page 73

    73 Getting Help Sony pr ovides you with se veral supp ort r esour ces to answer qu estions about you r V AIO® notebook o r the pr einstall ed softwar e. Refer to t hese r esour ces i n the or der they ar e listed. Suppor t Option s If you h ave questi ons abou t your not ebook or t he preinst alled soft ware, refer to the following sources for ans[...]

  • Page 74

    V AIO® Notebook Quic k Start 74 4 V AIO® Support Ag ent (W indows® 2000)Y ou can find V AIO Su pport Agent from the W indows deskto p. (W indows XP) Y ou can find V AIO Sup port Agent b y clickin g the Start button and then Help and Support.Using advanced diagnostic technolog y , Sony’ s V AIO Support Agent ru ns schedul ed protect ions of you[...]

  • Page 75

    Softw are Support Inf ormation 75 Software Suppor t Inf ormation Adobe® Acrobat® Reader™, Photo shop® Elements, Premiere® (Adobe Syst ems In c.) America Online® (America Online, Inc.) CompuServe® 2000 (CompuServe Interactive Serv ices, Inc.) Easy CD Crea tor® (Roxio, Inc.) Netscape Communicator® (Netscape Communications Corporation) W eb [...]

  • Page 76

    V AIO® Notebook Quic k Start 76 Norton AntiV irus® (Symantec Corporation) PC-Cillin® 2000(T rend Micro, Inc.) QuickTime™ (Apple Computer Inc.) Real Entertainment Suite (RealNetworks Inc.) Sony Appl ications (Sony Electronics Inc.) Windows® Operating System, W ord, Office (Micro soft Corporation) W eb site http://www .symantec.com/techsupp/ ph[...]

  • Page 77

    Softw are Support Inf ormation 77 WinDVD® (InterV ideo, Inc.) Sony Service Center For the Sony Service Center nearest you, call 1-888-4-SONY-PC (1-888-4 76-6972) or find S ony Customer Service on the W eb at http:// www .sony .com/ pcsuppor t. W eb site http://w ww .intervideo.com/jsp /Support.jsp phone 510-6 51-0888 e-mail su pport@int ervideo.c [...]

  • Page 78

    V AIO® Notebook Quic k Start 78[...]

  • Page 79

    79 Inde x A AC adapter 16, 21 AC power 21 adding memory 31 Applicatio n Recovery CD 47, 51 audio troubles hooting 71 B battery pac ks 16, 22 charg ing 23 indicator lights 24 inserting 22 inserting into battery bay 22 rechar geable 21 removin g 25 brig htnes s adjusting 27 butt ons Start (W indows) 28 C cables phone 16 powe r cord 21 charg e status [...]

  • Page 80

    V AIO® Notebook Quic k Start 80 battery 24 charg e status 24 inserting battery pack 22 installing memory modul e 36 L LCD lock lever 27 troubles hooting 62 lever LCD 27 locating cont rols and port s 16 M memory adding 31 memory modul e expansion 33 installing 36 removing 34 micropho ne troubles hooting 71 modem troubles hooting 70 mouse troubles h[...]

  • Page 81

    Inde x 81 starting computer 27 startu p prob lems 28, 29 suppor t software 75 suppor t, technical 73 T technical suppo rt 73 touchpad troubles hooting 63 troubles hooti ng 57, 58 audio 71 drives, PC C ards, and pe ripheral dev ices 65 LCD 62 modem 70 mouse and touchpad 63 printer 72 software 68 startup 28, 29 turning on computer 27 U unpacking th e[...]

  • Page 82

    [...]

  • Page 83

    [...]

  • Page 84

    © 2001 Sony El ectroni cs Inc. Reprod uction in w hole or in part wi thout writte n permission is prohibited . All rights reserved. Sony , V AIO, the V AIO logo, V AIO Smart, DVgat e, Handyca m, Media Bar, MovieShak er , PictureG ear, and i.LIN K are trad emarks of Sony . All other tradem arks are tr ademar ks or regis tered tradem arks o f thei r[...]