SonicWALL SSL VPN 2.5 manual

1
2
3
4
5
6
7
8
9

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of SonicWALL SSL VPN 2.5, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of SonicWALL SSL VPN 2.5 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of SonicWALL SSL VPN 2.5. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of SonicWALL SSL VPN 2.5 should contain:
- informations concerning technical data of SonicWALL SSL VPN 2.5
- name of the manufacturer and a year of construction of the SonicWALL SSL VPN 2.5 item
- rules of operation, control and maintenance of the SonicWALL SSL VPN 2.5 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of SonicWALL SSL VPN 2.5 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of SonicWALL SSL VPN 2.5, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the SonicWALL service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of SonicWALL SSL VPN 2.5.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the SonicWALL SSL VPN 2.5 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    Secure Remo t e A cce ss SonicWALL SSL VPN 2.5 for SSL-VPN 200 Contents Platform Compatibility New Features Known Issues Resolved Issues Upgrading SonicWALL SSL VPN Software Procedu r es Related Technical Docume ntation Platform Compatibility The SonicWALL SSL VPN 2.5 release i s supp orted on the following platforms: • SonicWALL SSL VPN 200 New [...]

  • Page 2

    2 • Plugin DLLs : The plugin DLLs feature allows for the u se of certain third party programs such as print drivers, on a remote machine. This feature requires RDP Client Control version 5 or higher. Client DLLs which need to be accessed by remote d e sktop or terminal service need to put in the Plugin DLLs field separated by commas. Make sure th[...]

  • Page 3

    3 Known Issues This section contains a list of known issu es in the Soni cWALL SSL VPN 2.5 release. • 64005 : Symptom : Importing appliance certificates can fail, in stead redirecting the use r to a blank p age titled: NetExtender for Windows. Condition : Occurs when attempting to impor t certificate from the portal on Vista Ultimate when using I[...]

  • Page 4

    4 SonicWALL SSL VPN 2.5 for 200 P/N 232-001390-00 – Rev A • 63859 : Symptom : The NetExtender PPP Server’s IP address is not being set correctly. Condition : Occurs when attempting to set up a PPP server on a Vista system. • 63851 : Symptom : Successful login attempts are being recor ded twice in the logs with the same time stamp. Condition[...]

  • Page 5

    5 Resolved Issues This section contains a list of resolved is sues in the SonicWALL S SL VPN 2.5 relea se. • 41804 : Symptom : Websites that use ISA-2022-JP characte rs (Japanese characters) do not di splay properly. Japanese characters ap pear garbled. Condition : Occurs when accessi ng the site through a VPN bookmark. • 41801 : Symptom : Netw[...]

  • Page 6

    6 Upgrading SonicWALL SSL VPN Software Procedures The following procedures a re for up grading an existing SonicWALL SSL VPN image to a newer version. • OBTAINING THE LATEST SONI CWALL SSL VPN IMAGE VERSION • EXPORTING A COPY OF YOUR CONFIGURATION SETTINGS • UPLOADING A NEW SONICWALL SSL VPN IMAGE • RESETTING THE SONICWALL SSL VPN 200 USIN [...]

  • Page 7

    7 Uploading a New SonicWALL SSL VPN Image Note : SonicWALL SSL VPN appliances do not support downgradi ng an im age and using the configuration settings file from a higher version. If you are do wngradi ng to a previous version o f a SonicWALL SSL VPN image, you must select Uploaded Firmware with Fact ory Def aults – New ! . You can then import a[...]

  • Page 8

    8 Resetting the SonicWALL SSL VPN 200 Using SafeMode If you are unable to connect to the SonicWALL security appliance’s mana gem ent interface, you can re start the SonicWALL security appliance in SafeMode. The Saf eMode f eature allows you to quickly recover from unce rtain configuration states with a simplified ma nagement interf ace that inclu[...]

  • Page 9

    9 Related Technical Documentation This section contains a list of technical d ocumentation available on the SonicWALL Techni cal Documentation Online Library located at: http://www.sonicwall.com/s upport/documentation.html The SonicWALL SSL VPN 200 applian ces include the following referen ce guides: • SonicWALL SSL VPN 200 Getting Started Guide [...]