SMC Networks TigerCard 1000 manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of SMC Networks TigerCard 1000, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of SMC Networks TigerCard 1000 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of SMC Networks TigerCard 1000. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of SMC Networks TigerCard 1000 should contain:
- informations concerning technical data of SMC Networks TigerCard 1000
- name of the manufacturer and a year of construction of the SMC Networks TigerCard 1000 item
- rules of operation, control and maintenance of the SMC Networks TigerCard 1000 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of SMC Networks TigerCard 1000 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of SMC Networks TigerCard 1000, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the SMC Networks service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of SMC Networks TigerCard 1000.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the SMC Networks TigerCard 1000 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    User Guide SMC9462SX TigerCard 1000 1000 Mbps Gigabit Ethernet PCI Network Card High performance for instant access to network resources Conforms to IEEE 802.3z 1000BASE-SX Supports PCI 32- and 64-bit bus-master architectures Full-duplex operation for up to 2 Gbps of bandwidth Support for VLAN tagging with eight levels of priority IP, TCP and UDP c[...]

  • Page 2

    TigerCard 1000 User Guide From SMC’s Tiger line of feature-rich workgroup LAN solutions August 1999 Pub. # 150017-102 R02 6 Hughes Irvine, CA 92618 Phone: (949) 707-2400[...]

  • Page 3

    Information furnished by SMC Networks, Inc. (SMC) is believed to be accurate and reliable. However, no responsibility is assumed by SMC for its use, nor for any infringements of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent or patent rights of SMC. SMC rese[...]

  • Page 4

    Limited Warranty HARDWARE: SMC Networks, Inc. (“SMC”) warrants its TigerCard 1000 Network Cards to be free from defects in workmanship and materials, under normal use and service, for the following lengths of time from the date of purchase from SMC or its Authorized Reseller: TigerCard 1000 Network Cards ........................................[...]

  • Page 5

    by a copy of the dated proof of purchase, to SMC’s Service Center or to an Authorized SMC Service Center during the applicable warranty period. Standard warranty service for software products may be obtained by telephoning SMC’s Service Center or an Authorized SMC Service Center. Products returned to SMC’s Service Center must be pre-authorize[...]

  • Page 6

    i T ABLE OF C ONTENTS 1 Installing the Network Card ............................. 1- 1 Introduction ................................................................................. 1-1 Ha rd wa re De sc ri pt io n .............................................................. 1-2 LE D In d ic a to r s ..............................................[...]

  • Page 7

    ii T ABLE OF C ONTENTS 3 Configuring and Testing the Network Card ......................................... 3 -1 Introduction ................................................................................. 3-1 How to Run the Windows NT Utility ....................................... 3 -2 Ne tw or k C a rd In fo r ma ti on ........................[...]

  • Page 8

    iii FCC - Class B This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if [...]

  • Page 9

    iv C OMPLIANCES Japan VCCI Class B Class I Laser Safety Compliance Warning: Fiber Optic Port Safety Never look at the transmit laser while it is powered on. Also, never look directly at the fiber TX port and fiber cable ends when they are powered on. Avertissment: Ports pour fibres optiques - sécurité sur le plan optique Ne regardez jamais le las[...]

  • Page 10

    1-1 C HAPTER 1 I NSTALLING THE N ETWORK C ARD Introduction SMC’s TigerC ard 1000 network interface card is a Gigabit Ethernet card for PCI local bus compliant computers. Operating under the 1000BASE-SX short-wavelength laser specification, this adapter provides up to ten times the bandwidth of Fast Ethernet over multimode fiber links. A true plug[...]

  • Page 11

    1-2 I NSTALLING THE N ETWORK C ARD Hardware Description The TigerCard 1000 is a Gigabit Ethernet network card designed for 32 -bit an d 64-bit PCI-bu s comput ers. The SC fiber connector enables the network card to support 1000 Mbps transmissions at half and full duplex over 62.5/125 and 50/125 micron multimode fiber cable. Figure 1-1. The TigerCar[...]

  • Page 12

    1-3 I NSTALLING THE N ETWORK C ARD LED Indicators The TigerCard 1000 network card includes three status LED indicators. The “LNK,” “FDX” and “ACT” LEDs are grouped together below the SC fiber port on the card’s bracket. All the LED indicators are as described in the following figure and table. Figure 1-2. Status LEDs D E Ln o i t i d [...]

  • Page 13

    1-4 I NSTALLING THE N ETWORK C ARD Package Contents After unpacking the TigerCard 1000, check the contents of the box to be sure you ’ ve received the following components: TigerCard 1000 network card SMC9462SX SuperDisk ™ network drivers diskette This User Guide SMC Warranty Registration Card Immediately inform your dealer in the event of any [...]

  • Page 14

    1-5 I NSTALLING THE N ETWORK C ARD System Requirements Befor e you install the TigerCard 1000 card, check your system for the following requirements: A PC and BIOS that support the PCI Local Bus Specification v2.0 or later An available bus-mastering 32-bit or 64-bit PCI slot 62.5/125 or 50/125 micron multimode fiber cable (refer to the tables in Ap[...]

  • Page 15

    1-6 I NSTALLING THE N ETWORK C ARD Inserting the Network Card WARNINGS: • Network cards are sensitive to static electricity. To protect the card, avoid touching its electrical components and always touch the metal chassis of your computer before handling the card. • Backup your SuperDisk driver diskette and use the copy as the working diskette [...]

  • Page 16

    1-7 I NSTALLING THE N ETWORK C ARD Figure 1-3. Inserting the Network Card 4. Replace the chassis cover on your PC and power it on. 5. The TigerCard 1000 card should be automatically configured by the host computer ’ s BIOS. However, if you have an older computer, you may have to manually configure the computer ’ s BIOS settings. 6. The SMC Supe[...]

  • Page 17

    1-8 I NSTALLING THE N ETWORK C ARD PCI Configuration In most cases, your network card is automatically configured when you power-up your computer. In certain computers, however, you must modify PCI settings by running your computer’s BIOS Setup program. For more information, refer to “PCI Compatibility” on page A-2. Connection Guidelines To c[...]

  • Page 18

    1-9 I NSTALLING THE N ETWORK C ARD Connecting a Fiber Cable Use the following procedure to make an SC connection to the network. Note that because SC connectors are keyed, they can only be attached in one orientation. Caution: This network card uses lasers to transmit signals over fiber optic cable. The lasers are compliant with the requirements of[...]

  • Page 19

    1-10 I NSTALLING THE N ETWORK C ARD[...]

  • Page 20

    2-1 This chapter describes how to install and configure network drivers for the TigerCard 1000 network card. The drivers for this TigerCard 1000 network card are not compatible with those on previous SuperDisks. Therefore, use only the drivers on the SuperDisk supplied with this network card. Windows NT 4.0 Installation Caution: Prior to installing[...]

  • Page 21

    2-2 I NSTALLING N ETWORK D RIVERS 3. Double-click on the “My Computer, ” “Control Panel,” and “Network” icons. The “Network Configuration” window appears, prompting you to install Windows NT Networking. Select “Yes.” Windows NT invokes the “Network Setup Wizard.” Click on “Next.” 4. When prompted to “Search for a Netwo[...]

  • Page 22

    2-3 I NSTALLING N ETWORK D RIVERS 1 2. Enter the “Workgroup” or “Domain” names (optional) when prompted and click on “Next.” 1 3. Select “Finish” when prompted, and click on “Yes” when prompted to reboot. Remove the SuperDisk. Secondary Installation Follow this procedure if you have already installed another network card or load[...]

  • Page 23

    2-4 I NSTALLING N ETWORK D RIVERS 9. You are presented with the “Network” window where the SMC network card is now listed as an installed adapter. At this point you can select “Close” to exit the Network applet and follow the prompts to restart Windows NT. 10 . W hen prompted, select “Yes” to reboot and initiate the changes. Furt her Co[...]

  • Page 24

    2-5 I NSTALLING N ETWORK D RIVERS Novell NetWare Installation NetWare Server 5.0 Installing the LAN driver is part of the NetWare installation process. Use the following instructions with those in the NetWare installation manual to install the driver. You will need the SMC SuperDisk during this procedure. 1. Shutdown your computer and install the T[...]

  • Page 25

    2-6 I NSTALLING N ETWORK D RIVERS 9. A screen with three dialog boxes is displayed. To change the drive r conf igur ation , tab t o the “SMC9462_1 Pa ramet ers ” dialog box and modify the driver parameters. Depending on the network that the card is attached to, the Link, Speed, Duplex Mode, and Phy Type parameters might need to be changed from [...]

  • Page 26

    2-7 I NSTALLING N ETWORK D RIVERS 2. Turn your computer on and boot it to the NetWare 4.11 console prompt. 3. At the NetWare console prompt Enter the command “load install” to start the install utility. The Installation Options dialog box is displayed. 4. Select the “Driver Options” menu item and press enter. The “Driver Options” dialog[...]

  • Page 27

    2-8 I NSTALLING N ETWORK D RIVERS 11 . Tab to the “Board SMC9462_1 Actions” dialog box. Select the “Save Parameters and Load Driver” option and press Enter. 1 2. Perform protocol specific configuration as required. 1 3. Select “No” when asked if you want to load additional drivers. 14 . On the “Additional Driver Actions” dialog box,[...]

  • Page 28

    2-9 I NSTALLING N ETWORK D RIVERS To install the driver: 1. Insert SMC’s SuperDisk driver diskette in your PC’s floppy drive (A:). 2. Change to the NetWare Server directory (for example: CDNWSERVER). 3. Copy the following files from Driver Diskette to the NetWare Server directory. NETWAREODISERVERSMC9462.LAN 4. Sample AUTOEXEC.NCF for NetW[...]

  • Page 29

    2-10 I NSTALLING N ETWORK D RIVERS Linux 2.0.35 or Later Installation This section describes the procedure for manual and automatic loading and configuration of the TigerCard 1000 Unix stream driver for Linux 2.0.35 or later. The Linux driver can be found in the “linux” directory on the SMC SuperDisk driver diskette. Manual Loading and Configu[...]

  • Page 30

    2-11 I NSTALLING N ETWORK D RIVERS speed: connection speed, 0 auto-negotiate (default) duplex: duplex mode, 0 auto-negotiate (default), “half” half duplex, “full” full duplex 3. Assuming the card has been assigned the device name “eth1,” the following command brings the card into an operational state: # ifconfig eth1 up 4. Next the driv[...]

  • Page 31

    2-12 I NSTALLING N ETWORK D RIVERS 1. Log into the Unix system as supervisor (root) and enter Maintenance mode. Make sure that the current directory is “/” using Unix command “pwd.” 2. Use the following steps to uncompress the package file: # cd /tmp (and insert the floppy in the proper drive, i.e. a:) # mcopy a:/linux/smc9462.o ./smc9462 #[...]

  • Page 32

    2-13 I NSTALLING N ETWORK D RIVERS Windows 98 Installation The TigerCard 1000 driver for Windows 98 conforms to the Network Driver Interface Specification (NDIS) 5.0 and can be found in the “Win98” directory on the SMC SuperDisk driver diskette. Note: For users of Windows 95 and Windows 95 OSR2 there is an NDIS 3.1 driver provided on the SMC S[...]

  • Page 33

    2-14 I NSTALLING N ETWORK D RIVERS 9. Windows 98 will prompt with “SMC9462SX TigerCard 1000 Adapter” in the “Add New Hardware Wizard” dialog box. 1 0 . Click the “Next ” button in the “Add New Hardware Wizard” dialog box, then Windows 98 will copy the driver (smc9462.sys) from “A:Win98” to the “C:WINDOWSSYSTEM” directory [...]

  • Page 34

    2-15 I NSTALLING N ETWORK D RIVERS Other Installations Refer to the installation documents on SMC’s SuperDisk for instructions on installing drivers for use with other operating systems. Please note that new releases of SMC drivers and operating systems may result in procedures slightly different than those described in this chapter. Latest Drive[...]

  • Page 35

    2-16 I NSTALLING N ETWORK D RIVERS[...]

  • Page 36

    3-1 C HAPTER 3 C ONFIGURING AND T ESTING THE N ETWORK C ARD Introduction This chapter describes the configuration and diagnostic utility available when using the TigerCard 1000 network card in a Windows NT 4.0 environment. When you install the TigerCard 1000 Windows NT 4.0 driver, the advanced configuration utility is also installed. This utility r[...]

  • Page 37

    3-2 C ONFIGURING AND T ESTING THE N ETWORK C ARD How to Run the Windows NT Utility Follow these steps from the Windows NT 4.0 desktop. 1. Double-click on the “My Computer, ” “Control Panel,” and “Network” icons. The “Network” dial og box appears. 2. Click on the “Adapters” tab and select the TigerCard 1000 card in the list box. [...]

  • Page 38

    3-3 C ONFIGURING AND T ESTING THE N ETWORK C ARD Network Card Information Select the “Properties” tab in the utility window to view the network card status information and to set a locally administered network address. Locally Administered Network Address This field lets you set a local network MAC address to override the “Permanent Network A[...]

  • Page 39

    3-4 C ONFIGURING AND T ESTING THE N ETWORK C ARD Advanced Properties Select the “Advanced Properties” tab in the utility window to view the network card’s configuration options. This window is shown below and the various items are described in the following table. Link Parameters The network card’s link speed, PHY type (physical connection [...]

  • Page 40

    3-5 C ONFIGURING AND T ESTING THE N ETWORK C ARD Packet Propulsion The Packet Propulsion configuration option sets the packet-size threshold at which Propulsion technology is used to burst packets across the PCI bus. Propulsion increases the throughput of small packets by coalescing transfers across the PCI bus. This minimizes host CPU interrupts a[...]

  • Page 41

    3-6 C ONFIGURING AND T ESTING THE N ETWORK C ARD or logical using VLAN tags, can be implemented to allow computers to simultaneously support standard and Jumbo frame sizes. VLAN Properties Select the “VLAN Properties” tab in the utility window to configure the card’s VLAN options and to edit the 16-entry VLAN ID table. Using VLANs The TigerCa[...]

  • Page 42

    3-7 C ONFIGURING AND T ESTING THE N ETWORK C ARD An IEEE 802.1Q VLAN is a group of ports that can be located anywhere in the network, but communicate as though they belong to the same physical segment. VLANs help to simplify network management by allowing you to move devices to a new VLAN without having to change any connections. VLANs can be easil[...]

  • Page 43

    3-8 C ONFIGURING AND T ESTING THE N ETWORK C ARD Note that the IEEE 802.1p standard must be supported by the other devices in the network. Refer to the documentation of your network devices for configuration options on handling frames with priority tags. VLAN Table Maintenance The TigerCard 1000’s VLAN configuration features a 16-entry VLAN ID ta[...]

  • Page 44

    3-9 C ONFIGURING AND T ESTING THE N ETWORK C ARD Network Card Diagnostics Select the “Diagnostics” tab in the utility window to test the basic functions of the network card and its ability to communicate over the network with another card. Local Tests These tests can be used to test the basic functions of the network card. Select the “Run Loo[...]

  • Page 45

    3-10 C ONFIGURING AND T ESTING THE N ETWORK C ARD Send and Receive Test This test verifies that the network cable is connected correctly, so that the network card can transmit and receive data. The test requires two computers with the TigerCard 1000 network card installed. One computer generates and sends test messages, the other computer receives [...]

  • Page 46

    A-1 PCI Compatibility Early PCI BIOS versions do not properly support the PCI specification and may “hang” when a network card driver tries to load. If this occurs, make sure your BIOS correctly supports the PCI Local Bus Specification (v2.0 or later) and upgrade your computer BIOS to the latest version. Some PCI computers are not self-configur[...]

  • Page 47

    A-2 T ROUBLESHOOTING Make sure the PCI slot is configured to support INTA. Be sure that INTA for the slot is assigned to a free interrupt (IRQ) number. Check the BIOS Setup program’s PCI parameters for the slot where the TigerCard 1000 network card is installed. Be sure the slot is configured for level-triggered interrupts instead of edge-trigger[...]

  • Page 48

    A-3 T ROUBLESHOOTING Solutions for Common Problems Problems are often caused by cabling errors, conflicts with other devices installed in the same computer, or software that has been configured incorrectly. If you encounter a problem with the TigerCard 1000 network card, use the following checklists to identify and correct the problem. Network Card[...]

  • Page 49

    A-4 T ROUBLESHOOTING Network Connection Problems There may be a network connection problem if the Link LED on the card’s bracket does not light, or if you can’t access any network resources from the computer. Check the following items before contacting SMC Technical Support. Make sure the cable is within the IEEE 802.3z 1000BASE-SX stand ard f [...]

  • Page 50

    B-1 Cable Specifications e l b a C ) X S - E S A B 0 0 0 1 ( r e b i F e d o m i t l u M e p y T e l b a Cr o t c e n n o C e r o c n o r c i m 5 2 1 / 0 5 r o 5 2 1 / 5 . 2 6C S * If using the SC-ST Converter, use only 62.5/125 micron fiber cable s h t g n e L e l b a C r e b i F X S - E S A B 0 0 0 1 r e t e m a i D e r o Ch t d i w d n a B l a d[...]

  • Page 51

    B-2 C ABLES[...]

  • Page 52

    C-1 General Specifications Network Interface 1000BASE-SX; multimode fiber cable SC connector (62.5/125 or 50/125 micron core) Optical W avelength: Transmitter; 840 nm to 860 nm Receiver; 770 nm to 860 nm Data Rate 1 Gbps, half and full duplex Bus Interface 32-bit and 64-bit bus master , PCI Interrupt INT A Cabling 62.5/125 microns: maximum 220 m (7[...]

  • Page 53

    C-2 S PECIFICATIONS Size (without bracket) 3.11 x 6.50 in (7.9 x 16.5 cm) W eight 2.8 oz (80g) Operating V oltage +5 VDC @ 900 mA maximum Temperature Operating 32 to 140°F (0 to 60°C) Storage -40 to 185°F (-40 to 85°C) Humidity 5% to 95% (non-condensing) Standards IEEE 802.3z Gigabit Ethernet IEEE 802.3x Full-Duplex flow control IEEE 802.1Q VLA[...]

  • Page 54

    E-1 A Auto-Negotiation 2-2, 3-4 B BIOS settings 1-8, A-1 C cable fiber 1-5, 1-9 Gigabit Ethernet 1-5 guidelines 1-8 maximum length 1-8 requirements 1-8 compliances iii configuration Linux 2-10 NetW are Server 3.12 and 3.2 2-8 NetW are Server 4.11 2-6 NetW are Server 5.0 2-5 PCI 1-8, 3-3 Windows 98 2-13 Windows NT 2-1 Windows NT utility 3-1 configur[...]

  • Page 55

    Index-2 I NDEX other 2-15 Windows 98 2-13 Windows NT 2-1 installation instructions 1-6 installation problems A-3 internal tests 3-9 J Jumbo Frames 3-5 L laser safety 1-9 latest drivers 2-15 LEDs activity 1-3 full duplex 1-3 link 1-3 status 1-3 levels of priority 3-8 link parameters 3-4 Linux driver installation 2-10 loopback tests 3-9 M multimode f[...]

  • Page 56

    Index-3 I NDEX T tags, VLAN 3-8 testing the network card 3-9 troubleshooting basic A-3 hardware problems A-3 network connections A-4 PCI compatibility A-1 two-node test 3-10 U utility, diagnostic 3-1 V VLAN configuration 3-6 W Windows 95 drivers 2-13 Windows 98 installation 2-13 Windows NT installation 2-1, 3-1[...]

  • Page 57

    I NDEX Index-4[...]

  • Page 58

    Publication Number: 150017-102 E0899-R02 6 Hughes Irvine, CA 92618 Phone: (949) 707-2400 FOR TECHNICAL SUPPORT , CALL: From U.S.A. and Canada (8:30 AM - 8:00 PM P acific T ime) (800) SMC-4-YOU; (949) 707-2400; (949) 707-2460 (Fax) From Europe (8:00 AM - 5:30 PM UK Greenwich Mean T ime) 44 (0) 1344 420068; 44 (0) 1344 418835 (Fax) INTERNET E-mail ad[...]