Smart Technologies 2011 manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Smart Technologies 2011, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Smart Technologies 2011 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Smart Technologies 2011. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Smart Technologies 2011 should contain:
- informations concerning technical data of Smart Technologies 2011
- name of the manufacturer and a year of construction of the Smart Technologies 2011 item
- rules of operation, control and maintenance of the Smart Technologies 2011 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Smart Technologies 2011 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Smart Technologies 2011, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Smart Technologies service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Smart Technologies 2011.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Smart Technologies 2011 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    E du c a ti on S o ft war e Ins tall er 2 0 11 Ac tivatio n Fre qu e ntly aske d qu e stio n s[...]

  • Page 2

    Tra dem a rk not ic e SMARTB o a r d , SMARTNo te b o o k, SMARTRe sp o nse , S MARTS ync, S MARTCl a ssr oo mS u ite , SMARTP o d ium, SMARTDocu men t Ca m e r a , SMARTTa b le, sm a r tt e ch , th e S MART log o a n d a ll SMART ta g li n e s are trad e marks or r e giste re d trad e marks of S M ARTTe ch n o log [...]

  • Page 3

    Con ten ts C ha pt e r 1: G e t t i ng st a rt e d 1 C ha pt e r 2: Pro duc t k e y s 3 W he r e d o I ge t a p r o du ct k ey f o r my s oft w ar e ? 3 H o w d o I f ind the a ct iv atio n s t atu s of my SMAR T s oft w ar e ? 4 H o w can I f ind m y pr o d u c t k ey if I lose it ? 6 C a n I r e c ove r my p r o d uct k e y if I de le te it ? 6 W[...]

  • Page 4

    Is a pr od u c t k ey lic en s ed to a c omp uter o r a u ser ? 1 9 H o w ma ny time s can I act iv ate my SMAR T soft w ar e ? 1 9 W hy do e s n ’t S MAR T Noteb oo k Ma t h To o ls s oft w ar e wor k w he n I en ter m y S MAR T N o t e bo ok Ma th To ols soft w ar e p r o d u c t k ey? 1 9 W hy do e s n ’t Mix ed Rea lity To o [...]

  • Page 5

    Cha pte r 1: Get ting sta rte d Th is d o c um e nt p ro vide s a n s w er s t o f re qu e n t ly ask e d q u esti o ns ( FAQ) ab o u t a ct iv ating t he Ed uca t ion Softw a r e Inst alle r . To p ic s c o v er ed includ e pr od u ct k eys , de p lo y ing p r o du c t k eys t o mu lt iple comp u ter s, e ntit le me n t s an d tro u b lesh o otin [...]

  • Page 6

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  • Page 7

    Cha pte r 2: P ro du ct keys W he re d o I ge t a p r od uct k e y for my soft w ar e ? 3 H o w d o I f ind the a ct iv atio n s t atu s of my SMAR T s oft w ar e ? 4 H o w can I f ind m y pr o d u c t k ey if I lose it ? 6 C a n I r e c ove r my p r o d uct k e y if I de le te it ? 6 W he n do I r ea c h my a c t iv atio n limit ? 6 If I re mo ve [...]

  • Page 8

    N  N O T E You d on ’t ne e d a p r o du c t k ey to act iv ate SMAR T R e s po nse s oft w ar e i f y ou h a ve a S MAR T R e s po nse P E, L E o r XE inter a ct iv e re spo n se s y s t em. Simp ly c on n e c t y ou r SMAR T R espo n se soft w ar e r e ceiver to act iv a t e y ou r s oft w ar e w h ile t he so f t w ar e is in PE , LE or XE [...]

  • Page 9

    c:Program Files (x86)Common FilesSMART TechnologiesSMART Product Updateactivationwizard.exe --m 10 --v 1 --puid education_ bundle 2 . Pre s s E nt e r . Th e a ct i v a t ion status a p pe a r s. 3 . Pre s s E nt e r Lice ns e . Th e a ct i v a t e d pr od u c t k eys ap p e ar . g To run t he A c tiv a tion W i z ar d f or SMA R TN ot e bo[...]

  • Page 10

    How can I f in d my pr od uct k ey if I l ose it? Th e r e a re se v er al pla ces t o f in d y ou r p r o d u c t k ey: l In S PU (if you a ct iv ate y ou r p r o d u c t k ey on yo ur co mp u t er ). Fo r mo r e in f o rm a t ion , see Pr od uct keys on p a g e 3 . l At s ma r t t e c h.c o m/f ind p r o du c t k ey . l In t he e - ma il you r e [...]

  • Page 11

    What’s t he diff eren ce between a pro du ct k ey, an inst all ation ID and a n act iv ation key? You r e c eive a p r od u ct c o d e whe n y ou p ur c ha se SMAR T s oft w a re o r ce r t ain SMAR T ha r d war e p r od uct s . It en a b le s y ou to act iv a t e lic en sed SMART s o f t w ar e. You ca n en ter y ou r p r o du c t k ey in t o th[...]

  • Page 12

    you r e mo ve an d the n in s t a ll t h e s o f t w ar e, y o u re s t or e the licen se w it ho u t c on sum ing a n a d d it io na l lic e nse . N  N O T E Each p ro du ct k ey con tain s a qu a n tit y of l ic e nse s i n c lud i n g an a llo wan ce f or r e a son a b le ha rd war e u p gr ad e s an d r e p lace me n t . I f y o u t hin k th[...]

  • Page 13

    Cha pte r 3: Dep loying so ftwar e pr o du ct keys to m or e tha n on e com p ute r H o w do I d e plo y s pe ci fi c p r od u ct k eys t o s pe ci fi c c o mp u t er s ? 9 H o w d o I pu sh multiple p r o d u c t k eys d u rin g i n s t a llation ? 9 Sho uld I act iv ate my s oftw a r e be for e or a ft er ima g in g ? 1 0 H o w d o I de p lo y a [...]

  • Page 14

    l U s e t h e c o mma n d line to d ep l o y t he in st alla ti o n a nd p r o p e r t ie s , an d the n p r o v ide th e c or re ct Pro pe r ty I D for the p r o d u c t k eys y o u ha ve. Fo r mo r e in f o r ma t ion , s ee th e Edu cation So ft w ar e Inst alle r 2 0 1 1 s y s t e m a d min is t r ato r ’s g u ide fo r W ind ows op e r a ting[...]

  • Page 15

    2 . Push o ut t he SMAR T E du c ation So f tw a r e 20 11 .ms i w it h t he g en e r a t ed .mst f ile t o inst a ll a nd a c t iv a t e t he p ro d u c t s . O R U s e t h e c o mma n d line p r o p e r t ie s p u s he d ou t w it h t he SMART Edu catio n Soft w ar e 2 0 1 1 . msi pr o je ct a n d pr ovide the p r o d u c t k ey t o a c t iv a t [...]

  • Page 16

    g To mi x and mat c h prod uc t k ey s a f t e r i nst a ll at i on of t he ESI See th e Edu cation So ft w ar e Inst alle r 2 0 1 1 Sy s t em ad minist ra t or ’s gu id e for Wind o w s op e r a t ing sy s t ems ( sma rttech.c om / k b / 1 60 53 1 ) or th e Edu cation So ft w ar e Inst alle r 2 0 1 1 Sy s t em a d min is t ra t or ’s gu id e f[...]

  • Page 17

    g e ne ra te a un iq u e acti v a t ion ke y . Y o u c an u s e t his act iv a t ion ke y o n ly o n t h e c om p ute r t h at ge n e r ate s the u n iq ue in st alla tion ID . Can I check t he a ct iv ation st atus of my SMART pro du ct s across m y network ? You ’ r e cur r e n t ly un ab le t o t ra c k t he act iv a t ion st atus o f you r SM[...]

  • Page 18

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  • Page 19

    Cha pte r 4: E ntitle me nts W ha t up da tes a m I en t it led to? 1 5 W ha t c an I i n s t a ll on a co mp u t e r t ha t is n’t con n e c t e d t o an in t er a ct i v e w h it eb oa r d ? 1 6 W ha t c an I i n s t a ll on m y ho me com pu t er ? 1 7 H o w d o I f ind my take- h o me p r o d uct k ey f o r SMAR T R e s po nse s oft w ar e ? 1[...]

  • Page 20

    What can I in st all o n a c ompu t er t ha t isn’t c on ne ct ed to an interact ive w hitebo ard ? SMAR T Noteb oo k soft w ar e You ca n inst a ll t h e s oftw a r e on yo ur c omp u ter a n d a ct i v a t e it w i th t he p r od uct k e y y ou r e c e iv ed whe n y ou r e g is t e re d y ou r SMAR T B o ar d in t e ra c t iv e w h it eb [...]

  • Page 21

    What can I in st all o n my ho me com pu ter? SMAR T Noteb oo k s oft w ar e You ca n inst a ll t h e s oftw a r e on yo ur c omp u ter a n d a ct i v a t e it w i th the p r o d uct k ey y o u r ece iv ed whe n y ou r e g is t er ed you r SMAR T Bo a r d inte ra c t iv e w h it e bo ar d . SMAR T Respo nse s oft w ar e You ca n inst a ll [...]

  • Page 22

    How do I f ind my t ake-ho me pro du ct k ey for SMART Res po nse sof t ware? g To find yo ur ta k e - home pr oduc t ke y 1 . C o nn ect y o ur SMART Respo n se s oft w ar e re ceiver . 2 . C lic k o n SMAR T Respo n se s oft w ar e de sk t op me n u > A bout SMAR T Res pon s e > D e sc ri pt ion . 3 . Th e p r o du c t k ey is locate [...]

  • Page 23

    I s a prod uct k ey lic en sed t o a comput er o r a user? SMAR T soft w a re p ro d u c t k eys a r e lic en sed to a c om p ute r . W h en yo u en t er a SMAR T s oft w ar e p r od uct k e y an d a c t iv a t e t h e s oftw a r e, you n o d e - lock t he licen se t o t he com pu t er tha t you in st alle d the soft w ar e on a n d a nyo n e c [...]

  • Page 24

    Why do esn’t Mixed Reality Tools work whe n I en t er my M ixed Reali t y Tools pro du ct k ey? Mixed Rea lity To o ls is an a d d - o n pr od u c t f or SMART Noteb o o k s oft w ar e. Mixed Rea lity To ols r e qu i r e s it s own p r od uct k ey ( p r e fix MR -) f o r a c t iv a t ion . SMART Noteb o o k soft w ar e re qu ir e s it s own[...]

  • Page 25

    Produ c t k e y pre f ix SMA R T so f t wa r e SC SMAR T Class ro om Suite s oft w ar e (a lso act iv ates SMAR T N o t e bo ok s oftw a r e, SMAR T Respo nse s oft w ar e , SMAR T Sync s oft w a re a nd SMAR T N oteb o o k SE soft w ar e ) SR SMAR T Respo nse s oft w ar e (a ct iv ates SMAR T Noteb oo k s oft w ar e an d[...]

  • Page 26

    [...]

  • Page 27

    Cha pte r 5: T ro ub lesh oo ting H o w d o I act iv ate my SMAR T s oft w ar e u sing the Act iv ation Wiz ar d ? 2 3 W hy i s n ’t my s o f t w ar e act iv ating ? 2 4 W hy is m y pr od u c t k e y invalid ? 2 4 W ha t ha pp e n s i f I e x pa nd my p u r c ha se f r om SMAR T Noteb o o k s oft w ar e t o SMAR T Class ro om Suite s oft w [...]

  • Page 28

    2 . E-m ail G en er a te an e - ma il me ss ag e . You will re ceive an e -ma il re p ly c on tain in g you r a ct iv ation st rin g . N  N O T E You wo n’t r e c e iv e an im me dia t e re spo n se as e- mails a re p ro cess ed m an ua lly . 3 . C o nta c t S MAR T Te c h nica l S u pp o r t C o nta c t S MAR T Tech nical Sup p o r t an d g i[...]

  • Page 29

    What h ap pe ns i f I expan d my pu rchase f ro m SMART Not eb oo k sof t ware t o SMART Clas sroom S u ite s oft war e? W he n y ou p u r c h ase SMAR T Class ro o m Suite s oft w ar e, y o u re c eive a ne w pr od u c t k ey t h a t a c t iv a t es e ver y c om po ne n t of the suite. Yo u c an u s e i t on a com p ute r w he re you ?[...]

  • Page 30

    How do I act iv ate a S MART Res po nse VE s ys t em? See Act iv ating SMART Respo n se s oft w ar e in the SMART R e s po nse 20 1 1 in t e ra c t iv e re spo n se sy s t em u ser ’s gu id e ( s ma r t t e c h . c om / k b / 1 70 0 0 0 ) . Why di dn ’t my SMART Res po nse sof tw are act ivat e when I c on ne ct ed the re ceiv er ? Befo r e [...]

  • Page 31

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  • Page 32

    SM A RT Te chno l ogie s sma r t t ech.c om/supp or t sma r t t ech.c om/c on t act suppor t[...]