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Smart Technologies 2009 manual

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Table of contents for the manual

  • Page 1

    SMART Sync 2009 Installation Guide[...]

  • Page 2

    Product Registration If you register your SMART product, we’ll notify you of new features and software upgrades. Register online at www .smarttech.com/registration . Keep the following information avail able in case you need to contact SMART T echnical Support. Product Key: _________________________________ Date of Purchase: _____________________[...]

  • Page 3

    99-00755-03-B0 Content s 1 Welcome to SMART Sync ........................................................ 1 SMART Sync Components ............................................... 2 2 Installing SMART Sync ............................................................. 3 Before You Start ... ............................................................ [...]

  • Page 4

    99-00755-03-B0 ii | CONTENTS[...]

  • Page 5

    99-00755-03-B0 Chapter 1 W elcome to SMAR T Sync With SMART Sync, teachers in your school can manage their classrooms and communicate with and assist students without leaving their computers. Using SMART Sync, teachers can monitor and control students’ computers using the Thumbnails view , which displays up-to-the- moment images of students’ sc[...]

  • Page 6

    2 | CHAPTER 1 – WELCOME TO SMART SYNC 99-00755-03-B0 SMAR T Sync Components From an administrator ’s perspective, SMART Sync consists of four components: • SMART Sync T eacher: An application that resides on the teachers’ computers and allows them to connect w ith students and other teachers as teacher aides • SMART Sync Student: An appli[...]

  • Page 7

    99-00755-03-B0 Chapter 2 Inst alling SMAR T Sync Y o u can install SMART Sync T eacher , Student, Class List Server and Administrator T ool using: • the installation wizard on the SMAR T Sync CD or downloaded from the SMART website • the command line interface • SMAR T Install Manager (using Windows® Group Policy for deployment) This guide c[...]

  • Page 8

    4 | CHAPTER 2 – INSTALLING SMART SYNC 99-00755-03-B0 Before Y ou S t art Display Settings SMART Sync works best when the teacher’s and students’ computers are set to the sa me screen resolution and co lor depth. However , th e software makes adjustments for different color settings and resolutions. For example, if a broadca sting computer (ei[...]

  • Page 9

    99-00755-03-B0 5 | CHAPTER 2 – INSTALLING S MART SYNC Network Size and S peed The preferred TCP/IP network configuration for SMART Sync is a switch or a switching hub that restricts network traffic to a particular segment of your local area network. In this configuration, o ther network traffic doesn’t affect y our system and SMAR T Sync doesn?[...]

  • Page 10

    6 | CHAPTER 2 – INSTALLING S MART SYNC 99-00755-03-B0 S tarting the Inst allation Y o u can start the installation by inserting the SMART Sync CD into your computer or downloading the teach er or student installation wizard executable (.exe) fi le from the SMART website. T o start the inst allation from the SMART Sync CD 1. Insert the SMART Sync [...]

  • Page 11

    99-00755-03-B0 7 | CHAPTER 2 – INSTALLING S MART SYNC Installi ng SMART Sync T eacher , Class List Server and Administrator T ool There are three components of SMART Sync for teachers and administrators: • SMART Sync T eacher allows teache r to communicate with and assist students. • SMART Sync Class List Serv er facilitates the connections b[...]

  • Page 12

    8 | CHAPTER 2 – INSTALLING S MART SYNC 99-00755-03-B0 6. Click Install . The installation wizard inst alls the components you selected in step 4. 7. Select or clear the post-insta llation check boxes as appropriate, and then click Finish . T o activate SMART Sync T eacher on a teacher ’s computer 1. If you haven’t done so already , start SMAR[...]

  • Page 13

    99-00755-03-B0 9 | CHAPTER 2 – INSTALLING S MART SYNC T o install SMART Sync T eacher on a teacher aide’s computer Follow the instructions for installing SMART Sync T eacher on a teacher ’s computer (see page 7). Each time the teacher aide starts SMART Sync T eacher , the Evaluation V ersion dialog box appears, and the teacher aide must click[...]

  • Page 14

    10 | CHAPTER 2 – INSTALLING SMART SYNC 99-00755-03-B0 TIP After installing and configur ing SMART Sync S tudent on one student’s computer , you can use the SyncClient.ini file from that computer to configure all other installations of SMART Sync S tud ent. For more information, see the SMART Sync 2009 System Administrator’s Guide ( document 1[...]

  • Page 15

    99-00755-03-B0 11 | CHAPTER 2 – INSTALLING SMART SYNC Reconfiguring SMAR T Sync S tudent Y o u can reconfigure SMART Sync S tudent by starting and running the SMART Sync S tudent Configuration T ool. T o reconfigure SMART Sync Student 1. Select St art > All Programs > SMART T echnolog ies > SMART Sync > SMART Sync Student Configuratio[...]

  • Page 16

    12 | CHAPTER 2 – INSTALLING SMART SYNC 99-00755-03-B0 4. Click Next . 5. Click one of the following options: Option Click this option to: Allows the student to select from a list of available teachers Allow the student to select a teacher from a list. NOTE This option is disabled if you clicked Hidden from student in step 3. Automatically connect[...]

  • Page 17

    99-00755-03-B0 13 | CHAPTER 2 – INSTALLING SMART SYNC 6. If the computer has multiple network adapters, click Network Adapter Selection to specify the order of the network adapters. 7. Click Next . 8. Clear the St art SMART Sync Student automatically… check box if you don’t want SMART Sync S tudent to start when the student first logs on. NOT[...]

  • Page 18

    14 | CHAPTER 2 – INSTALLING SMART SYNC 99-00755-03-B0 12. Click one of the following options: 13. Click Next . 14. Click one of the following options: 15. Click Next . Option Click this option to: Stu d en t Controlled Allow the student to enter an ID when SMART Sync S tudent starts. NOTE: This option is disabled if you clicked Hidden from studen[...]

  • Page 19

    99-00755-03-B0 15 | CHAPTER 2 – INSTALLING SMART SYNC 16. Click one of the following options: 17. Click Next . 18. Click Finish . The SMAR T Sync Student 2009 Installer Information dialog box appears. 19. Save changes in any runni ng a pplications, and then click Ye s . The student’s computer restart s. Option Click this option to: No security [...]

  • Page 20

    99-00755-03-B0 Chapter 3 Using SMAR T Sync After you install SMAR T Sync, teachers and students can start the software on their computers. They can then refer to the H elp system to learn more about using the application. S tarting SMAR T Sync T o start SMART Sync T eacher Double-click the SMART Sync T eacher 20 09 icon on the desktop. OR Browse to[...]

  • Page 21

    99-00755-03-B0 17 | CHAPTER 3 – USING SMART SYNC V iewing the SMART Sync Help For information on using SMART Sync T eacher , see the SMART Sync Help. T o access the Help from the t eacher ’s computer Select Help > Contents . OR Hover the pointer over a dialog box, button or menu option an d press F1. NOTE The SMART Sync CD also includes the [...]

  • Page 22

    99-00755-03-B0 Appendix A Customer Support Online Information and Support Vis i t www.smarttech.com/support to view and download user ’s guides, how-to and troubleshooting articles, software and more. T raining Vis i t www.smarttech.com/trainingcenter for training materials and information about our training services. T e chnical Support If you e[...]

  • Page 23

    99-00755-03-B0 19 | APPENDIX A – CUSTOMER SUPPORT All SMART products include online, telephone, fax and e-mail support: General Inquiries Registration T o help us serve you, register o nline at www .smarttech.com/ registration . Online www .smarttech.com/contactsupport T elephone +1.403.228.5940 or T oll Free 1.866.518 .6791 (U.S./Canada) (Monday[...]

  • Page 24

    20 | APPENDIX A – CUSTOMER SUPPORT 99-00755-03-B0[...]

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    T oll Fr ee 1.866.518. 6791 (U.S./Canada) or +1.403.22 8.5940 www .smarttech.com 99-00755- 03-B0[...]