Siemens 300 H manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Siemens 300 H, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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What should a perfect user manual contain?

First and foremost, an user manual of Siemens 300 H should contain:
- informations concerning technical data of Siemens 300 H
- name of the manufacturer and a year of construction of the Siemens 300 H item
- rules of operation, control and maintenance of the Siemens 300 H item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Siemens 300 H alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Siemens 300 H, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Siemens service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Siemens 300 H.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Siemens 300 H item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    s HiP ath 40 0 0 Hic om 30 0 E/30 0 H Operating Instructions optiset E st andard optiset E advance optiset E advance plus optiset E advance conf er ence[...]

  • Page 2

    2 2 2 2 About these Operating Instructions These Oper ating Instr uctions describe the use of the optiset E standard, optiset E ad- vance, optiset E ad v ance plus und optiset E adv ance conf er ence telephones in conjunction with the HiP ath 400 0 Communication Serv er , V ersion 1 .0 and Hicom 300 E/30 0 H, all V er- sions. How to use these Opera[...]

  • Page 3

    3 3 3 3 T he optiset E st andar d, optiset E advance, optiset E advance plus, optiset E advance conf er ence telephones with add-on unit Display Ke y s f or telephone set tings Hand- set Handsfree conv er sing microphone optiset E ke y module with additional pro- grammable k ey s "Shif t" key for second ke y le v el Loud- speaker f or ope[...]

  • Page 4

    4 4 4 4 Important Not es CE label Environmental label Nev er operate the telephone in an en vir onment where there is a risk of explosion. Only use Siemens accessories ( Æ page 89). The use of other manuf ac- t urers ’ accessories may be dangerous and will r ender the w arranty and appro val null and v oid. Nev er open the telephone set or an ad[...]

  • Page 5

    How to activate functions 5 5 5 5 Step by Step Ho w to a c tiv ate f u nc ti on s ... directly Cert ain functions can be select ed directly in the idle state , f or example: Make y our selection with and confirm it with . Other functions can be selected dir ectly in certain call situations . Y ou dial a number but the other part y is bus y: Confirm[...]

  • Page 6

    How to activate functions 6 6 6 6 Whic h functions can be used? Basic and enhanced-c onvenience functions Y ou can use all the basic and enhanced-conv enience Hicom 300 H func- tions which ar e of fer ed to you on the displa y , in the Service Menu and on the function ke y s. Additional mult i-line and team functions Æ page 66f . These ar e config[...]

  • Page 7

    Contents 7 7 7 7 How to activate functions . . . . . . . . . . . . . . . . . . . . . 5 ... directly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 ... via the Service Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 ... using a function key . . . . . . . . . . . [...]

  • Page 8

    Contents 8 8 8 8 Calling several persons simultaneously . . . . . . . . 24 Making a second call (consultation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Alternating between two calls (toggling) . . . . . . . . . . . . . . . . . . . . . . . . 24 System-supported conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 9

    Contents 9 9 9 9 Preventing misuse of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Selecting the language for the user prompts (displays) . . . . . . . . . . . . 44 Storing numbers, system functions and timed reminders . . . . . . . . . . . . . . . . . . . . . . . . . 45 Storing a repertory dialling number on a key . . . .[...]

  • Page 10

    Contents 10 10 10 10 Relocating with the telephone . . . . . . . . . . . . . . . . 65 Disconnecting the telephone from its present station line . . . . . . . . . . 65 Reconnecting the telephone at the new station line . . . . . . . . . . . . . . . 65 Ø Multi-line and team functions Making multi-line and team calls . . . . . . . . . . . . . . 66 Us[...]

  • Page 11

    Contents 11 11 11 11 Calling a direct station selection (DSS) user . . . . . . . . . . . . . . . . . . 82 Taking a call for a direct station selection (DSS) user . . . . . . . . . . . 82 Ø Executive/secretary functions Making calls in an "executive/secretary" team . 83 Calling executive or secretary’s office . . . . . . . . . . . . . .[...]

  • Page 12

    Contents 12 12 12 12 Advice for users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Care of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 How to deal with malfunctions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Dealing with error messages on the display . . . . . . [...]

  • Page 13

    Taking calls and setting up calls 13 13 13 13 Step by Step T aking calls and setting up calls T aking a call with the handset The telephone rings. T he caller is displa y ed. Q Lif t the handset. T erminating a call: W Replace the handset. Answ ering a call via the speak er key (speakerphone) The telephone rings. T he caller is displa y ed. Pr ess [...]

  • Page 14

    Step by Step Taking calls and setting up calls 14 14 14 14 Open listening within the room during a call Y ou can allow other per sons in the room to listen in on the call. Alwa y s inf orm the other party that you are switc hing on the loudspeak er . Precondition: Y ou are making a call with the handset. To a c t i v a t e : Pr ess the ke y . T he [...]

  • Page 15

    Taking calls and setting up calls 15 15 15 15 Step by Step Using the "second call" f acility When you ar e e xpecting an import ant call, y ou should activate the second call (call w aiting) f acility . T he arriv al of this second call is signalled to you if y ou happen to be engaged in a call. Y ou can then either accept or dis- regard [...]

  • Page 16

    Step by Step Taking calls and setting up calls 16 16 16 16 Using the mailbo x Callers who dialled y our number during y our absence can leav e a callbac k req uest in your mailbo x. Y ou will also find mail server v oice/f ax messages in your mailbox (if this f acility is a vailable). Retrieval fr om mailbo x The lamp lights up if the mailbo x cont[...]

  • Page 17

    Taking calls and setting up calls 17 17 17 17 Step by Step Deleting mailbo x entries The r equir ed entry is display ed. Select and confirm. T erminat ing mailbo x retriev al: Pr ess the ke y . The lamp goes out. Entries remain in the mailbo x until you delete them. Using the mailbo x function (opt ional) Users with a mailbo x (HiP ath Xpressions) [...]

  • Page 18

    Step by Step Taking calls and setting up calls 18 18 18 18 Y ou are addressed dir ectly by a colleague o v er the loud- speaker . Handsfree conv ersing and open listening ar e activated automatically . Y ou can answ er immediately in the handsfree con ver s- ing mode. (Note: optiset E adv ance has open listening only .) or Q Lif t the handset and r[...]

  • Page 19

    Taking calls and setting up calls 19 19 19 19 Step by Step Activating/deact iv ating st op voice calling Y ou can pre vent other per sons from making dir ect calls to you. An y at tempt to addr ess you dir ectly via the loud- speaker will be c hanged to a normal call. Pr ess the ke y . The lamp lights up. IJ Enter the service code. or Select and co[...]

  • Page 20

    Step by Step Taking calls and setting up calls 20 20 20 20 II Enter the service code. or Select and confirm. Select and confirm. The displa y indicates whether the do not dist urb facility has been activ ated or deactiv ated. and or Confirm. Malicious call holding Y ou can trace a malicious e xternal caller . The caller’ s number can be registere[...]

  • Page 21

    Setting up calls 21 21 21 21 Step by Step S etting up calls Dialling with the handset of f-hook Q Lif t the handset. S Internal: Enter the number . External: Enter the external code and the number . The called par ty is busy or does not answ er: W Replace the handset. Dialling with the handset on-hook S Internal: Enter the number . External: Enter [...]

  • Page 22

    Step by Step Setting up calls 22 22 22 22 Suppressing the number display at the called party Suppression of the number indication only applies to the next call and is not stor ed together with the redial function. Pr ess the ke y . T he lamp lights up. OI Enter the service code. Dial tone can be heard. or Select and confirm. Confirm. Dial tone can [...]

  • Page 23

    Setting up calls 23 23 23 23 Step by Step Entering commands with tone dialling (DTMF suf fix dialling) Af ter dialling a number , y ou can set tone dialling in or- der to activate eq uipment - suc h as an answ ering ma- c hine or an automatic inf ormation or switc hing s y stem - by means of command inputs in DTMF mode ( DTMF = d ual- t one m ulti [...]

  • Page 24

    Step by Step Calling several persons simultaneously 24 24 24 24 Calling sever al persons simultaneously Making a second call (c onsultat ion) During a call in progress y ou can set up a second call, e.g. in order to obtain information. T he fir st party waits. Confirm. S Make y our call to the second party . Release the second call – ret urn to t[...]

  • Page 25

    Calling several persons simultaneously 25 25 25 25 Step by Step Setting up an add-on conf erence: Confirm. An alerting tone indicates that all three users ha v e been interconnected to f orm a confer ence circuit. S ystem-support ed conf er ence In a sy stem-supported conf erence y ou can include up to 8 internal and external user s. User s with sy[...]

  • Page 26

    Step by Step Calling several persons simultaneously 26 26 26 26 S etting up a conference Y ou can set up a conf erence fr om any of the f ollowing types of connection: • single call • consultation call • waiting call Starting a conf erence fr om a single call Y ou want to set up a conf erence. Y ou receiv e a call. or S Y ou call another user[...]

  • Page 27

    Calling several persons simultaneously 27 27 27 27 Step by Step Expanding the conf erence Any member of the s y stem conf erence can e xpand the conf erence b y • calling another user and adding this person to the conf erence • adding a user to the conf erence fr om a consultation call • accepting a waiting call and adding the caller to the c[...]

  • Page 28

    Step by Step Calling several persons simultaneously 28 28 28 28 Accepting a w aiting call and adding it to the conf er- ence If you r eceive a w aiting call during the conf erence (call waiting function is activ ated), y ou can add this user to the conf erence. An alerting tone is audible. The lamp flashes. Pr ess the ke y . Y ou are connected to t[...]

  • Page 29

    Calling several persons simultaneously 29 29 29 29 Step by Step During the conf erence Y ou are taking part in a conf erence with 3 to 8 members and you wish to kno w about the other members or to disconnect a member . Viewing member inf ormation Select and confirm. The displa y sho ws the name and call number of the oth- er member with low est mem[...]

  • Page 30

    Step by Step Calling several persons simultaneously 30 30 30 30 Extending a call If the person y ou are con v ersing with wishes to be f or- war ded to one of yo ur colleagues, you can pass on the connection to this third per son. Extending the call with prior announcement: Confirm. S Call the other part y and inf orm him that the waiting user wish[...]

  • Page 31

    Calling several persons simultaneously 31 31 31 31 Step by Step Pr ess the ke y to switc h over to the other user . The first user waits. Consultation Y ou call a second user . The second user does not an- swer Pr ess the ke y to r eturn to the w aiting user or the w aiting conf erence. Group call Y ou are connected to a single user . A group call [...]

  • Page 32

    Step by Step Using stored numbers to make calls 32 32 32 32 Using stored numbers to make calls Using a call list (missed calls) If you ar e unable to take an e xternal and/or an internal call, this call request is stor ed in a call journal. Y our tele- phone can also be configured so that answ ered calls ar e entered in this call list. Y our teleph[...]

  • Page 33

    Using stored numbers to make calls 33 33 33 33 Step by Step The first call in the call list is displa y ed: Displaying fur ther calls from the list: Select and confirm. T erminating interrog ation: Pr ess the ke y . The lamp goes out. Dialling a number in the call list Precondition: Y ou interrogate the call list; the wanted call is display ed. Sel[...]

  • Page 34

    Step by Step Using stored numbers to make calls 34 34 34 34 Last number redial If your telephone is configur ed f or this type of redialling, each number dialled is stor ed f or possible r edialling. Pr ess the ke y . or S Enter your individual code f or "Last number redial" (if necessary , enquire with S ystem Support). The other par ty [...]

  • Page 35

    Using stored numbers to make calls 35 35 35 35 Step by Step Dialling with individual speed dialling numbers Precondition: Y ou hav e stored individual speed dialling numbers ( Æ page 46). Pr ess the ke y . The lamp lights up. J Enter the service code. or Select and confirm. and GïP Enter the speed dialling number . The other par ty answers: Q Lif[...]

  • Page 36

    Step by Step Making project calls 36 36 36 36 Making project calls External calls can be assigned to specific projects. Precondition: P roject number s (from 1 to 5) ha ve been configured f or specific projects and you ha ve a code f or the project in question. S etting up a project call Pr ess the ke y . T he lamp lights up. S Enter a service code[...]

  • Page 37

    Making project calls 37 37 37 37 Step by Step Call duration display The call dur ation displa y is configured b y S ystem Sup- port. The displa y shows either the dur ation of the call or the cost of the call. The displa y can be sw itched of f . The call dur ation is sho wn in the first line on the right with f ormat HH:MM:SS and 24-hour s ystem. [...]

  • Page 38

    Step by Step If you don’t get through... 38 38 38 38 If y ou don’t get thr ough... Using the callbac k facility If the telephone which y ou ha v e called is busy or ther e is no answ er , y ou can place a request f or callback. T his also applies to external calls via ISDN s witc hing centres. This sa v es you ha ving to dial the number r epeat[...]

  • Page 39

    If you don’t get through... 39 39 39 39 Step by Step Chec king/ cancelling stored callbac k requests Precondition: Y ou hav e stored callbac k requests. Select and confirm. The "oldest" entry is displa y ed first. Select and confirm, in order to vie w further entries. Cancelling an entry whic h is display ed: Select and confirm. T ermin[...]

  • Page 40

    Step by Step If you don’t get through... 40 40 40 40 Ov erriding a colleague’ s call (intrude) Precondition: T he station user whom you ha v e called is busy . Y ou need to cont act this colleague urgently . Select and confirm. Both the colleague and the other party hear an alerting tone. Y ou can speak immediately . Override? In order to o ver[...]

  • Page 41

    Telephone settings 41 41 41 41 Step by Step T elephone sett ings Adjusting the ringing t one volume X or Y Pr ess one of the ke y s when the telephone is idle. Confirm. X or Y T o increase/decrease the volume: k eep pressing the ke y s until the req uired v olume lev el has been reac hed. Store. Adjusting the ringing t one pitc h X or Y Pr ess one [...]

  • Page 42

    Step by Step Telephone settings 42 42 42 42 Adapting the handsfree function t o the acoustics of your r oom In order to impro v e the clarity of voice tr ansmission dur- ing handsfree con ver sing, you can adapt the micro- phone sensitivity of your telephone to suit the acoustics of your r oom ("normal room"/"re v erberating room&quo[...]

  • Page 43

    Telephone settings 43 43 43 43 Step by Step P rev enting misuse of the t elephone Y ou can pre vent unauthorised per sons from using y our telephone (and the telephone directory) during y our ab- sence. Precondition: Y ou have been assigned a per sonal iden- tification number (PIN) by S y stem Support. Prev enting unauthorised dialling: Pr ess the [...]

  • Page 44

    Step by Step Telephone settings 44 44 44 44 Enabling the telephone ag ain: Pr ess the ke y . T he lamp lights up. MN Enter the service code. or Select and confirm. Select and confirm. and S Enter the PIN (code number). Input is f ollo wed b y the displa y: "Executed". S electing the language for the user prompts (displays) Y our HiP ath 4[...]

  • Page 45

    Storing numbers, system functions and timed reminders 45 45 45 45 Step by Step Storing numbers, system func- tions and t imed r eminders Y ou can store a freq uently requir ed number or a fre- quently used function on an y ke y whic h has not been preprogr ammed by Sy stem Support. The k e ys on the optiset E ke y module add-on unit can be assigned[...]

  • Page 46

    Step by Step Storing numbers, system functions and timed reminders 46 46 46 46 Storing a number for redialling Precondition: Y our telephone is programmed f or "Sav ed number redial" not "L ast number redial". Storing a caller’ s number or a number whic h has been dialled Y ou hav e set up a call and are still engaged in this [...]

  • Page 47

    Storing numbers, system functions and timed reminders 47 47 47 47 Step by Step S Enter a specific speed dialling number (0 to 9). If this digit has already been assigned a telephone num- ber , this number is show n on the display . Confirm. S Enter the number . In the case of external number s, enter the e xternal code and then the telephone number[...]

  • Page 48

    Step by Step Storing numbers, system functions and timed reminders 48 48 48 48 Storing t imed r eminders Y ou can program a "timed r eminder" on your telephone to remind y ourself of an important meeting or appoint- ment, f or e xample ( Æ page 1 7). Y ou must store the ex- act time at whic h you wish to r eceive the r eminder . R e- min[...]

  • Page 49

    Checking the telephone 49 49 49 49 Step by Step Chec king the telephone Chec king its funct ionality Y ou can test the functionality of your telephone. T his in- cludes the f ollo wing c hec ks: • Are all the k ey lamps oper ating properly? • Is the display oper ating properly? • Do all the ke y s function? • Are there an y problems with th[...]

  • Page 50

    Step by Step Checking the telephone 50 50 50 50 Chec king the assignment of functions to k ey s Y ou can carry out a c hec k to determine which functions hav e been pre-assigned to whic h key s on y our tele- phone. Y ou can also chec k what you hav e stored on in- dividual ke y s y ourself . The f ollowing types of ke y as- signment are possible: [...]

  • Page 51

    Forwarding calls 51 51 51 51 Step by Step Forwar ding calls Using call forwar ding Y ou can program tw o types of call f orwar ding: • fixed f orwarding, and • variable f orwarding With fixed f orw arding y ou can progr am a f orw arding destination that will remain v alid until you c hange or de- lete it. This f orwarding function can be s wit[...]

  • Page 52

    Step by Step Forwarding calls 52 52 52 52 f orw arding k e y configured b y Sy stem Support. The pr o- grammed f orwarding destination remains v alid until y ou change or delete it. Programming/c hanging a f orw arding destination Pr ess the ke y . T he lamp lights up. Confirm. Confirm. Display sho ws "V ariable f orw arding". Confirm. Di[...]

  • Page 53

    Forwarding calls 53 53 53 53 Step by Step Deactiv ating fixed f or war ding in the idle menu Y ou can also deactivate fix ed f orwarding in the idle menu. Select and confirm. F ixed f orwarding is deactiv ated. The destination number is r etained Activ ating and deactivating with call f orw arding key Activ ating Pr ess the ke y . The lamp lights u[...]

  • Page 54

    Step by Step Forwarding calls 54 54 54 54 V ariable forwarding With variable f orw arding y ou can c hoose between 6 dif- f erent types of call f orwarding: • V ariable f orwar ding (unconditional f orw arding) • F orw arding f or internal • F orw arding f or external • F orw arding f or busy • F orw arding af ter timeout • F orw arding[...]

  • Page 55

    Forwarding calls 55 55 55 55 Step by Step Output on second line. T o select the next variable f orwar ding type. Output on first line. Output on second line. or T o edit the current variable f orwarding type. Output on first line. Output on second line. Programming/c hanging the f orw arding destination Pr ess the ke y . The lamp lights up. Confirm[...]

  • Page 56

    Step by Step Forwarding calls 56 56 56 56 Unconditional variable pr ogramming can also be activ at- ed in the idle menu. Select and confirm while the phone is idle. S Enter the number of the destination. Confirm. This also activ ates the f orwarding f acility . Deactiv ating v ariable for w arding Y ou can deactivate all v ariable f orwarding types[...]

  • Page 57

    Forwarding calls 57 57 57 57 Step by Step Deactiv ating v ariable f orw arding in the idle menu Y ou can also deactivate the f ollowing v ariable f orw ard- ing types in the idle menu: • V ariable forw arding • F orw arding f or internal and f or external Select and confirm while the phone is idle. F orw arding is deactivated and the f orwardin[...]

  • Page 58

    Step by Step Forwarding calls 58 58 58 58 Forwar ding calls for a dif fer ent terminal (pull divert) Y ou can store, activ ate, chec k and deactivate call f or- war ding f or another telephone, f ax mac hine or PC from your o wn telephone. T o do so, you need to kno w the PIN f or this terminal or y ou must ha ve the "Call f orward- ing f or r[...]

  • Page 59

    Forwarding calls 59 59 59 59 Step by Step Storing a dest ination for fax, PC or "busy"/ activating call forwarding (pull div ert) Pr ess the ke y . The lamp lights up. Confirm. Select and confirm. Select and confirm. S Enter the code f or the type of call f orw arding r equired. The codes ar e defined b y Sy stem Support. Y ou can en- ter[...]

  • Page 60

    Step by Step Forwarding calls 60 60 60 60 Interrogating/deactivating call forwarding for another telephone Pr ess the ke y . T he lamp lights up. Select and confirm. Select and confirm. Confirm. S Enter the number of the other telephone. Confirm. S Enter the PIN (only if your o wn station does not hav e the "Call f orward- ing f or remote term[...]

  • Page 61

    Forwarding calls 61 61 61 61 Step by Step S Enter the number of the other terminal. Confirm. S Enter the PIN (only if your o wn station does not hav e the "Call f orward- ing f or remote terminal" class of service). Confirm. To d e a c t i v a t e : Confirm. or To c h e c k : Select and confirm. (Example of display Æ page 60). Changing c[...]

  • Page 62

    Step by Step Using a different telephone in the same way as your own 62 62 62 62 Using a dif fer ent telephone i nt h es a m ew a y a sy o u ro w n Y ou can log on to another telephone belonging to the HiP ath 400 0 or Hicom 300 E/H sy stem b y means of a personal identification number (PIN) (as of sof tware sta- t us Hicom 300, V ersion 3.5/Hicom [...]

  • Page 63

    Using a different telephone in the same way as your own 63 63 63 63 Step by Step Select and confirm. If you ha v e sev eral PINs and wish to use another one, select the other PIN. With the display "Enter station no." or "Enter ID", you are requested to enter the PIN. Entering the PIN f or y our own HiP ath 40 00 or Hicom 300 E/H[...]

  • Page 64

    Step by Step Using a different telephone in the same way as your own 64 64 64 64 Identificat ion with the c hip car d (optiset E advance only) Precondition: Y ou hav e been assigned a chip car d b y Sy stem Support f or logon at other telephones. T he tele- phone at which y ou wish to log on must be eq uipped with a chip car d reader (optiset E sig[...]

  • Page 65

    Relocating with the telephone 65 65 65 65 Step by Step Relocating with the t elephone Enquire with S ystem Support whether this is possible with your telephone s y stem. Af ter consulting with S ystem Support , y ou can de- register y our telephone from its present station line and then re-register it at the ne w station line. Note that the set tin[...]

  • Page 66

    Step by Step Making multi-line and team calls 66 66 66 66 Making multi-line and t eam calls Using line k eys Line ke y s are configur ed by S y stem Support. The sta- tion number of each team member is assigned to a line and is the primary line of that team member . T he same line is configured on the line k ey s of the other team members as a seco[...]

  • Page 67

    Making multi-line and team calls 67 67 67 67 Step by Step T he diff erent states of line key lamps The lamp is not lit – the line is fr ee and can be used. or The lamp is lit – the line is in use. or The lamp is flashing r apidly – a call is on the line: an- sw er the call. or The lamp is flashing slo wly – the call has been placed on hold.[...]

  • Page 68

    Step by Step Making multi-line and team calls 68 68 68 68 Precondition: S y stem Support has specified the se- quence in whic h incoming calls are to be r outed to line keys. T aking calls in the order off ered Y our telephone rings (ringing signal). The caller is dis- play ed, e.g. "3235 Brown". T he lamp at the rele v ant line ke y flas[...]

  • Page 69

    Making multi-line and team calls 69 69 69 69 Step by Step Activating/deact ivating ringer When you ar e making a call on a line, y ou may be dis- t urbed by the ringing signals f or other incoming calls. If "ringer cutof f" has been configur ed, your telephone does not ring. Incoming calls are then signalled by the flashing of the line ke[...]

  • Page 70

    Step by Step Making multi-line and team calls 70 70 70 70 Dialling with line key s Y our telephone can be configured with either automat- ic or selectable line seizure. S y stem Support specifies whether a line (and which line) is seiz ed automatically when the handset is lif ted or when handsfree conv ers- ing and open listening are activ ated. Di[...]

  • Page 71

    Making multi-line and team calls 71 71 71 71 Step by Step Identifying the line used If sev eral lines ar e seiz ed at the same time, you can find out which line y ou are con v ersing on. With the "display line" k e y configured: Pr ess the k ey . Via the Ser vice Menu: Pr ess the ke y . The lamp lights up. OM Enter the service code. or Se[...]

  • Page 72

    Step by Step Making multi-line and team calls 72 72 72 72 T erminat ing a connection on a line k ey W Replace the handset. or Pr ess the ke y whic h is lit. Entering a call on a line (add-on confer ence) Precondition: T here is a call on one of the lines. T he line ke y lamp is lit. Pr ess the line ke y . Conf erence tone can be heard by y ou and b[...]

  • Page 73

    Making multi-line and team calls 73 73 73 73 Step by Step Select and confirm. Select and confirm. Call entering is now permit ted. P rev enting override Even if station o ver ride security has not been pro- grammed, y ou can still pre v ent call entering . The station o ver ride security applies to the call in progress or to the ne xt call. Y ou ar[...]

  • Page 74

    Step by Step Making multi-line and team calls 74 74 74 74 Holding a call on a line k ey and pic king it up again Precondition: Y ou hav e taken a call on a line k ey ( Æ page 67). Placing on hold: Pr ess the ke y . or Select and confirm. The line k e y on which the call is park ed flashes slo wly . The call can be r esumed at any team telephone on[...]

  • Page 75

    Making multi-line and team calls 75 75 75 75 Step by Step Pic king up a held call A colleague in an open-plan of fice has park ed a call on a line ke y and req uests y ou (verbally) to tak e ov er the call. Y ou hav e no access to this line. Q Lif t the handset. Select and confirm. S Enter the station number of the telephone at which the call was p[...]

  • Page 76

    Step by Step Making multi-line and team calls 76 76 76 76 Storing and act iv ating a fixed call forwarding destination for a line Pr ess the line ke y f or the required line. T he lamp lights up. Pr ess the ke y . T he lamp lights up. The set tings for fix ed f orwarding f or ev ery line are iden- tical with the call f orw arding function described[...]

  • Page 77

    Making multi-line and team calls 77 77 77 77 Step by Step Cancelling the fix ed call forwar ding destinat ion Precondition: T he telephone is in the idle state. A fixed f orw arding destination has been stored ( Æ page 7 6). Only if it is not y our primary line: Pr ess the line k ey f or the required line. Pr ess the ke y . The lamp lights up. The[...]

  • Page 78

    Step by Step Making multi-line and team calls 78 78 78 78 T aking calls for colleagues in a team If a member of a team does not answ er a call within 1 5 seconds (depending on the sy stem), the other mem- bers of the team hear an alerting tone. T elephone in the idle state: The telephone rings. T he displa y shows: "Call f or ...". Q and [...]

  • Page 79

    Making multi-line and team calls 79 79 79 79 Step by Step Having the number of the called stat ion displayed If the number of the station f or which y ou (as a member of a call pic kup group) wish to pic k up a call does not ap- pear on the display , you can enter the code f or "Displa y on request" af ter lif ting the handset. If you are[...]

  • Page 80

    Step by Step Making multi-line and team calls 80 80 80 80 or Confirm. Au tom ati c p ar ki ng an d r esu mp tio n o f a call Y ou can park a call on a telephone within a call pick up group and then resume it at a dif f erent telephone. P arking the call: Pr ess the ke y . T he "call park" ke y lamp flashes at all tele- phones in the call [...]

  • Page 81

    Making multi-line and team calls 81 81 81 81 Step by Step Pic king up a call on hold Pr ess the flashing ke y . H ... P If necessary , enter corr esponding parking position num- ber . Continue the call. Calling a team member directly Precondition: DSS k ey s ha v e been configured at y our telephone ( Æ page 50). T he lamp stat uses of dir ect sta[...]

  • Page 82

    Step by Step Making multi-line and team calls 82 82 82 82 Calling a direct station select ion (DSS) user Note the lamp status of the DSS k e y! The lamp is not lit – the user is not making a call: Pr ess the DSS ke y , e.g. "Jones". Q Lif t the handset. or With the handset on-hook: you are in the handsfree conv er sing/open listening mo[...]

  • Page 83

    Making calls in an "executive/secretary" team 83 83 83 83 Step by Step Making calls in an "ex ecutive/ secretary" t eam Eac h "ex ecutiv e/secretary" team is configured b y S ys- tem Support. An "ex ecutiv e/secretary" team can consist of a maxi- mum of 4 ex ecutiv e telephones and 2 secretarial tele- phones.[...]

  • Page 84

    Step by Step Making calls in an "executive/secretary" team 84 84 84 84 Lamp is lit – the secretary is making a call: Pr ess the ke y . Y ou are camped on to the secretary’ s call. The secretary hears an alerting tone; the "call pickup" k e y flashes. Q If the secretary’ s of fice accepts the call: Lif t the handset. or Han[...]

  • Page 85

    Making calls in an "executive/secretary" team 85 85 85 85 Step by Step Extending the call with prior announcement: Inf orm the e x ecutive that a call is w aiting. W Replace the handset. Extending the call without prior announcement: W Replace the handset immediately . S witching calls dir ectly to the ex ecutive When the secretary’ s o[...]

  • Page 86

    Step by Step Making calls in an "executive/secretary" team 86 86 86 86 T aking calls for other "executive/ secretary" t eams If sev eral "e x ecutiv e/secretary" teams hav e been config- ured, y ou can pic k up calls f or other teams. Q Lif t the handset. Pr ess the flashing DSS ke y , f or example "Ex ecutive 3&q[...]

  • Page 87

    Making calls in an "executive/secretary" team 87 87 87 87 Step by Step and or Confirm. Using the call signal function If a call signal ke y has been configured on y our e xecu- tive telephone y ou can generate a call signal on a partic- ular destination telephone (f or e xample, in the secre- tary's of fice) b y pressing this k e y .[...]

  • Page 88

    Labelling, documentation and accessories 88 88 88 88 Labelling, documentat ion and accessories Key labels F or eac h telephone/add-on unit y ou are supplied with sheets of pre- punched k e y labels, whic h you can use to label y our progr ammable ke y s and the fixed function k e y s. T o inser t the label f or y our fix ed function ke y s, simply [...]

  • Page 89

    Labelling, documentation and accessories 89 89 89 89 Re-ordering the Oper ating Instruct ions These Oper ating Instr uctions can be re-order ed in a documentation pack- age from the Siemens Sales Organisation. T he order number is A31 0 03- G300 0-B31 2-8-761 9. Downloading the Oper ating Instructions from the Internet in PDF format Y ou can downlo[...]

  • Page 90

    Labelling, documentation and accessories 90 90 90 90 optiset E priv acy module: Add-on unit f or the voice encryption of calls. optiset E headset/headset plus adapter: F or the connection of a headset/tape recorder . optiset E contact adapter: F or additional call signalling, e.g . in the f orm of a second ringer in a noisy envir onment or an illum[...]

  • Page 91

    Advice for users 91 91 91 91 Advice for users Care of the telephone • Use either a damp cloth or an antistatic cloth to clean the telephone set. Nev er use a dry cloth! • If the telephone set needs to be cleaned thoroughly , use a neutral, di- luted, surf ace-active cleaning agent. T ake car e that all traces of the cleaning agent are remo v ed[...]

  • Page 92

    Step by step Advice for users 92 92 92 92 Dealing with err or messag es on the display P ossible cause: Maximum input time ex ceeded. Handset not replaced. P ossible response: Enter more quic kly; avoid length y pauses between k e y act uations. P ossible cause: Sy stem is o v erloaded, no lines free, queue is full. P ossible response: W ait and th[...]

  • Page 93

    Advice for users 93 93 93 93 Step by step or P ossible cause: a) At tempt to use a barr ed function. b) PIN entered incorr ectly . P ossible r esponse: a) Apply to S ystem Support f or authorisation to activ ate this function. b) Enter the PIN correctly . P ossible cause: Number not entered completely , star or squar e ke y not pressed. P ossible r[...]

  • Page 94

    94 94 94 94 Index Index A Add-on conference .................................... 72 Angle of display .......................................... 42 Automatic call forwarding ......................... 57 C Call list .......................................................... 32 interrogating ............................................ 32 Call pickup [...]

  • Page 95

    95 95 95 95 Index Primary line (line keys) .............................. 66 R Relocating .................................................... 65 Repertory dialling ....................................... 45 Ringing tone pitch ...................................... 41 Ringing tone volume ................................. 41 S Saved number redial ..[...]

  • Page 96

    Ref er ence No.: A3 1 0 03- H840 0-C104-1 -7 619 • Printed in the F ederal Republic of Germany BA 30.03.2002 HiP ath 400 0, Hicom 300 E/300 H © Siemens AG 2002 • Inf ormation and Communication Networks • Hofmannstr . 51 • D-81 359 Munich • Subject to a vailability . Right of modification reserved. -4 3$ 643360 + ;7330 & 437040:94<[...]

  • Page 97

    s HiP ath 40 0 0 Hic om 30 0 E/30 0 H Quic k-Ref er ence Operating Instructions optiset E st andard optiset E advance optiset E advance plus optiset E advance conf er ence[...]

  • Page 98

    Quick-r efer ence operating instructions (appendix)[...]

  • Page 99

    Important funct ions at a glance Making a call: Either: Q + S Or: S + when the other part y answ er s Q or handsfree con ver sing and open listening. Sav ed number redial: Store: Either: The connection has been set up. . Or: Any number: + + + S + . Redial: Q + . Last number redial: Q + . S witc hing between the handset and handsfree c onversing/ope[...]

  • Page 100

    Setting up a conf erence call: Fi rst ca l l + + S + + + S . Storing/activating variable call forwarding: + S (destination) + . Interrogating call list: + + + or . T erminating interrog ation: . Dialling display ed call: . Storing individual speed dialling numbers: + + + S (0..9) + + S (destination) + . Dialling with individual speed dialling numbe[...]

  • Page 101

    Maximum S ervice Menu functions available Pr ess the "Service Menu" ke y . Use and in order to select functions. Or use the service codes, e.g. 2 1 for "second call on/of f". 1 Storing variable call f orwarding 1 Destinations 1 2 Storing fixed call f orw arding 1 3 Storing speed dialling number 1 4 Storing redial 1 5 Storing rep[...]