Sharp MX-C300PL manual

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Table of contents for the manual

  • Page 1

    MODEL: MX-C300P MX-C300PE MX-C300PL DIGITAL FULL COLOUR PRINTER OPERA TION GUIDE[...]

  • Page 2

    2 INTR ODUCTION This manual describes MX- C300P/MX-C300PE/ MX-C300PL Digi tal full colour printer. • Where "MX-XXXX" appears in this manual, please s ubsti tute the name of your model f or "XXXX". For the name of your model, see p .6. • The screen images and procedures that ap pear in this manual are mainly fo r Windows 7. W[...]

  • Page 3

    3 CONTENTS INTRODUCTION ................................... ............. 2 USING THE MANUAL ....................................... 5 ● ABOUT THE MANUALS ............... .................... 5 ● CONVENTIONS USED IN THIS MANUAL .......5 DIFFERENCES BETWEEN MODELS ............... 6 1 BEFORE USING THE MACHINE PART NAMES AND FUNCTIONS ............[...]

  • Page 4

    4 3 TROUBLESHOOTING TROUBLESHOOTING ..................................... 63 ● NETWORK PROBLEMS ............... ................. .63 ● PRINTING PROBLE MS ............. ................ .....63 INDICATORS AND DISPLAY MESSAGES .... 67 MISFEED REMOVAL ............. ........... ............... ..... 68 ● MISFEED IN THE BYPASS TRAY ..............[...]

  • Page 5

    5 USING THE MANU AL This machine has been designed t o provide convenient printi ng features in a minimum amoun t of office space and with maximum operat ional ease. To enjoy the fu ll benefit of the machine 's features, re ad and understand this manual before us ing the machine. In ad dition, read the manu al for your comput er. For quick ref[...]

  • Page 6

    6 DIFFERENCES BETWEEN MODELS This manual covers the following models. AB series (metric) and inch series refe rences Both specifications are quoted where applicable . For exam ple: Page 4: A4 and B5 (8-1/ 2" x 11" and 5-1 /2" x 8-1/2") Although AB series size indicat ions are shown on the opera t ion panel of this manu al, inch [...]

  • Page 7

    7 1 BEFORE USING THE MA CHINE This chapter contain s basic information th at should be read bef ore using the machine. P AR T NAMES AND FUNCTIONS (1) P ower s witch Press to turn the machine powe r on and off . (2) Output tra y extension When you eject the paper of A4 size or larger , yo u can open to the outside . (3) Handles Use to move the machi[...]

  • Page 8

    8 BEFORE USING TH E MA C HINE (17) T oner cartridg e (Y/M/C/Bk ) Contains toner . When the to ner in a car tridge runs out, the car tridge of the colour that r an out must be r eplaced. (18) T oner collection containe r This collects excess toner that remains after printin g. (19) Fusing unit paper g uide Open to remove misf ed paper . (20) Fusing [...]

  • Page 9

    9 BEFORE USING TH E MA C HINE OPERA TION P ANEL (1) Displa y Shows v ar ious messages . (p.1 0) (2) [SPECIAL FUNCTION] key ( ) Press to set the paper size and configure system settings. (3) Arr ow ke ys Press to mov e the highlighting (wh ich indicates that an item is sele cted) in the displa y . (4) [OK] ke y Press to enter the selecte d setting. [...]

  • Page 10

    10 BEFORE USING TH E MA C HINE DISPLA Y This section expla ins how to use the displa y. HOME SCREEN The machine is set at the factory t o return the display to th e home screen one minute aft er a print job is finished or when the [HOME] key ( ) is presse d (auto cl ear functio n). In the default stat e the display shown below appears. The default [...]

  • Page 11

    11 BEFORE USING TH E MA C HINE HO W T O USE THE DISPLA Y Selecting an item with the arrow ke ys (up/down) Use the up/down arrow keys (indicat ed in this manual by [ ] [ ]) to move to and select (highlight) a setting item in the selection screen. Pre ss the [OK] ke y to display the screen of the selected setting item. Press [OK] in t he setting scre[...]

  • Page 12

    12 BEFORE USING TH E MA C HINE PO WER ON AND OFF The power switch is located on the left side of th e machine. PO WER ON Turn the power sw itch to the "ON" position. While the machine is warming up, the message "Warm ing Up" will appear in the message display. PO WER OFF Make sure that the machine is not in operation and then tu[...]

  • Page 13

    13 BEFORE USING TH E MA C HINE LO ADING P APER The message "TRAY< >:Add paper." will be displayed when the re is no paper in the selected pap er tray. (< > is the tray number.) Lo ad paper in the indi cated paper tray. USEABLE P APER The following types of paper can be loa ded in each tray. *1 The number of sheets of th e pape[...]

  • Page 14

    14 BEFORE USING TH E MA C HINE PRINT SIDE F A CE UP OR F A CE DO WN Paper is loaded with the print side face up or face down dependin g on the paper type and tray. The loading orientation of punche d paper , letterhe ad paper, and pre-printed pape r differs from that of other paper. For details, see "Example: Placement orientations of punc hed[...]

  • Page 15

    15 BEFORE USING TH E MA C HINE Paper that cannot be used • Special media f o r inkjet printers (fine paper , glossy paper , glossy film, etc.) • Carbon paper or thermal paper • P asted paper • P aper with clip s • P aper with fold marks • T orn paper • Oil-f eed tra nsparency film • Thin paper less than 55 g/m 2 (13 lbs .) • P ape[...]

  • Page 16

    16 BEFORE USING TH E MA C HINE LO ADING P APER Make sure that the machine is not prin ting, and then follow these steps to load paper. Loading the paper tray 1 Gently lift and pull out t he paper tray until it stops. 2 Push the pressure plate down, and adjust the plates in the tray to the length and width of the paper. (1) Push the centre of the pr[...]

  • Page 17

    17 BEFORE USING TH E MA C HINE Loading the bypass tray To feed an envelope, f irst press down the f using unit release levers (2 places) to release the pressure, and then follow the steps below. 1 Open the bypass tray. Open out the by pass tray extens ion. 2 Push the centre of the pressure plate down unt il it locks into place. 3 Set the paper guid[...]

  • Page 18

    18 BEFORE USING TH E MA C HINE Important points when inserti ng paper in the bypass tray • Up to 50 sheets of stan dard paper can be set in the b ypass tra y . • Be sure to place A6, B6 or 5 -1/2" x 8-1/2" size paper or en v elopes horizontally as sho wn in the follo wing diagr am. • T o f eed an env elope, first pr ess down the fus[...]

  • Page 19

    19 BEFORE USING TH E MA C HINE Inserting transparency film • Use SHARP-recommended t ransparency film . • Do not touch the print side of tr ansparency film. • When loading mu ltiple sheets of tr ansparency film in the b ypass tra y , be sure to f an the sheets se veral t imes bef ore loading. • When printing on transpare ncy film, be sure t[...]

  • Page 20

    20 BEFORE USING TH E MA C HINE CHANGING THE PAPE R TYPE OF A TRAY To change th e paper type setting for a tray, follow t he steps below . Press the [SPECIAL FUNCTION] key ( ), se lect "Paper Type", select the tray with the [ ] or [ ] key, and press the [OK] key. Select the desire d paper type and press the [OK] key. See "USEABLE P AP[...]

  • Page 21

    21 BEFORE USING TH E MA C HINE ENTERING CHARA CTERS This sectio n explains how to enter characters. CHARA CTERS THA T CAN BE ENTERED Upper case alph abet, lower case al phabet, numbers, special characters, symbols. Characters are e ntered by pressing the n umeric keys on the operati on panel. The l etters entered with ea ch numeric key are shown be[...]

  • Page 22

    22 2 PRINTER PRINTER FUNCTION OF THE MA CHINE The machine is equipped with a full co lour printing fun ction as standard. To ena ble printing from your comput er, a printer driver mu st be installed. See the table belo w to determine which print er driver to use in your environment. Installing the printer driver in a Windows environment To install [...]

  • Page 23

    23 PRINTER PRINTING FR OM WINDO WS PRINTER DRIVER PR OPERTIES WINDO W (1) Select th e printer driver of th e machine. • If the printer drivers appear as icons, click th e icon of the printer driver to be used. • If the printer drivers appear as a list, select the nam e of the printer driver to be used fro m the list. (2) Click the [Pre ferences[...]

  • Page 24

    24 PRINTER B ASIC PRINTING PR OCEDURE The following example explai ns how to print a document from "Wor dPad", which is a standar d accessory program in Windows. 1 Select [Print] from the [File] menu of WordPad. 2 Open the printer dr iver properties window. 3 Select print settings. (1) Click the [Pa per] tab. (2) Selec t the paper si ze. [...]

  • Page 25

    25 PRINTER PRINTING ON ENVELOPES The bypass tray can be used to pr int on special media such as envelopes. The procedur e for printing on an envelope from the printer driver properties scree n is described below. For the types of paper that can be used in the bypass tray, see "USEABLE PA PER" (P.13). For the procedure for loading paper in[...]

  • Page 26

    26 PRINTER PRINTING WHEN THE USER A UTHENTICA TION FUNCTION IS ENABLED When the user au thentication funct ion is enabled in the ma chin e's system setti ngs (administrator), your user number must be entered in the pr inter driver propert ies window before you ca n print. 1 Open the printer dr iver properties window from the pr int window of t[...]

  • Page 27

    27 PRINTER VIEWING PRINTER DRIVER HELP When selec ting settings in the print er driver, you can display H elp to view exp lanations of the settings . 1 Open the printer driv er properties window from t he print window of the software application. 2 Click the [Help] button. The Help window will open to let you view explanat ions of the settings on t[...]

  • Page 28

    28 PRINTER SA VING FREQUENTL Y USED PRINT SETTINGS Settings conf igured on each of the tabs at the time of prin ting can be save d as user setting s. Saving freque ntly used settings or complex colour settings under an assigned name ma kes it easy t o select those settings the next time you need to use them. SAVING SETTINGS AT THE TIME OF PRINTING [...]

  • Page 29

    29 PRINTER USING SAVED SETTINGS 1 Open the printer driv er properties window from t he print window of the software application. 2 Select the print settings. (1) Select the user settings that you wish to use . (2) C lick the [OK] button. 3 Start printing. Deleting saved settings Select the user setti ngs that you want to dele te in (1) of step 2 ab[...]

  • Page 30

    30 PRINTER CHANGING THE PRINTER DRIVER DEF A UL T SETTINGS The default set tings of the pr inter driver can be changed usin g the procedur e below. The se ttings selected using t his procedure are saved and become the default setti ngs when printing fro m a software application. (Se ttings selected in the printer drive r properties window when prin[...]

  • Page 31

    31 PRINTER PRINTING FR OM A MA CINT OSH B ASIC PRINTING PR OCEDURE The follo wing example ex plains how to print a d ocument fr om the standard accessory program "TextE dit" in Mac OS X. SELECTING PAPER SETTINGS Select paper setti ngs in the printer driver be fore selecting the pr int command. 1 Select [Page Setup] from the [File] menu of[...]

  • Page 32

    32 PRINTER 3 Select print settings. Click in the menu to select a setting. The corresponding setting screen will appear. If the settings do not appe ar in Mac OS X v10.5, 10.6 and 10.7 , click " " next to the pr inter name. 4 Click the [Print] button. Printing begins. SELECTING THE PAPER This section explains the [Paper Feed] setti ngs in[...]

  • Page 33

    33 PRINTER PRINTING ON ENVELOPES The bypass tray can be used to pr int on special media such as envelopes. The procedur e for printing on an envelope from the printer driver properties scree n is described below. For the types of paper that can be used in the bypass tray, see "USEABLE PA PER" (P.13). For the procedure for loading paper in[...]

  • Page 34

    34 PRINTER PRINTING WHEN THE USER A UTHENTICA TION FUNCTION IS ENABLED When the user authe ntication fun ction is ena bled in the machine's syst em settings (administrat or), you m ust enter your user numbe r in order to print. 1 Select [Print] from the application's [File] menu. 2 Display the j ob handling screen. (1) Make sure th at the[...]

  • Page 35

    35 PRINTER FREQ UENTL Y USED FUNCTION This section explains fre quently used function s. • "SELECT ING THE COLOUR MOD E" (P.35) • "TWO-SIDED PRINTING" (P.38) • "FITTING THE PRINT IMAGE TO THE PAPER" (P.39) • "PRINTING MULTIPLE PAGES ON ONE PAGE" (P.40) The explanations assume that the paper size and o[...]

  • Page 36

    36 PRINTER BLACK AND WHITE PRINTING [Black and White] can be selected on th e [Main] tab as w ell as on the [Color] tab. Click the [Black and White Print] checkbox on the [Main] tab so that a checkmark appears. The [Black and White Print] checkbox on th e [Main] tab and the "Co lor Mode" setting on the [ Color] tab are linked. When the [B[...]

  • Page 37

    37 PRINTER SELECTING A PRINT MODE SETTING This section explains the pro cedure for selecting a prin t mode setting. The "Prin t Mode Settings" consist of th e following two items: Normal: This mode is suitable for print ing data such as regular text or a table. High Quality: The print quality of colou r photos and text is hig h. (1) Click[...]

  • Page 38

    38 PRINTER TW O-SIDED PRINTING The machine ca n print on both sides of the paper. This funct ion is useful for many purposes, and is partic ularly convenient when you want to create a simple pamphlet. Two -sided printing al so helps conserve paper. (1) Configure th e settings on th e [Main] tab. (2) Select [2 -Sided(Book)] or [2- Sided(Table t)]. ([...]

  • Page 39

    39 PRINTER FITTING THE PRINT IMA GE T O THE P APER This funct ion is used to automatically enlarge or reduce the printed ima ge to match the size of the paper loaded in the machine. This is convenient for such purposes as enlarging an A5 o r invoice size document to A4 or letter siz e to make it easier to view, and to prin t when the same size of p[...]

  • Page 40

    40 PRINTER PRINTING MUL TIPLE P A GES ON ONE P A GE This function can be used to reduce the print image and print multiple pages on a single sheet of paper. This is convenient when you want to print multipl e images such as photos on a sin gle sheet of paper, an d when you want to conserve pape r. This function can also be used in co mbination wit [...]

  • Page 41

    41 PRINTER (1) Configure the settings on the [ Main] tab. (2) Select the number of pages per sheet. (3) If you wish to print borderline s, click the [Border] check box so that a checkmark appears. (4) Select th e order of the pag es. (1) Selec t [Layout] . (2) Select the number of pages per sheet. (3) Select th e order of the pag es. (4) If you wis[...]

  • Page 42

    42 PRINTER CONVENIENT PRINTING FUNCTIONS This sectio n explains co nvenient fu ncti ons for specific printing objectives. • "CONVENIENT FUNCTIONS FOR CREATING PAMPHLETS AND POSTERS" (P.42) • "FUNCTIONS TO ADJUST THE SIZE AND ORIENTATION OF THE IMAGE" (P.45) • "COLOUR MOD E ADJUSTMENT FUNCTION" (P.47) • "FU[...]

  • Page 43

    43 PRINTER (1) Select [Prin ter Features]. (2) Select the "Binding Edge ". (3) Select [T iled Pamphlet] or [2 -Up Pamphlet]. INCREASING THE MARGIN (Margin Shift) This function is used to shif t the print image to increase t he margin at the left, rig ht, or top o f the paper. This is convenient wh en you wish to staple or punch the output[...]

  • Page 44

    44 PRINTER CREATING A LARGE POST ER (Poster Printing) (This function is only available in Windows.) One page of print da ta can be enlarged and printed using multiple sheets of pap er (4 sheets (2 x 2), 9 sheets (3 x 3) or 16 sheets ( 4 x 4)). The sheets ca n then be at tached tog ether to cr eate a large poster. To enable precise al ignment of th [...]

  • Page 45

    45 PRINTER FUNCTIONS T O ADJUST THE SIZE AND ORIENT A TION OF THE IMA GE ROTATING THE PRINT IMAGE 180 DEGREES (Rotate 180 degrees) This feature rota tes the image 180 degrees so that it can be printed co rrectly on paper t hat can only be loaded in one orien tation (such as envelop es or paper with punch holes). (In Ma c OS X, a portrait image cann[...]

  • Page 46

    46 PRINTER ENLARGING/REDUCING THE PR INT IMAGE (Zoom/XY- Zoom) This function is used to enlarge or red uce the image to a selected percentage. This allows you to enla rge a small image or add margins to the paper by slightly reducing an image . When using the PS printe r driver (Windows), you can set the widt h and length perc entages sepa rately t[...]

  • Page 47

    47 PRINTER (This func tion can not b e used in M ac OS X 10 .4/10.5.) (1) Selec t [Layout] . (2) Select a mirror imag e setting. If you wish to reverse the image horizontally, select [Flip horizontally] checkbox so that a checkmark appears. If you wish to re verse the image verticall y, select [Reverse page orientation ] checkbox so that a checkmar[...]

  • Page 48

    48 PRINTER PRINTING FAINT TEXT AND LINES IN BLACK (Text To Black/Vector To Black) (This function is only available in Windows.) When printin g a colour image in greysca le, colour text and lines that are faint can be printed in black. (Raster data such as bitmap imag es cannot be adjuste d.) This allows you to bring out colour text and line s that [...]

  • Page 49

    49 PRINTER SELECTING COLOUR SETTINGS TO MA TCH THE IMAGE TYPE (Advanced Colour) Preset colour settings are available in the machine's prin ter driver for variou s uses. These enable print ing using the most suitable colo ur settings for the colour ima ge type. Advanced colour sett ings can also be configure d to ma tch the ob jective of the co[...]

  • Page 50

    50 PRINTER (1) Select [Color] . (2) Select col our print sett ings. To use the Mac OS Color M anagement function, select the [ColorSync] checkbox . When this is done, "Image Type" cannot be selected. (3) Select th e Image Type. An image type to match the data to be printed can be selected from the pull-down menu. • Standard (for data th[...]

  • Page 51

    51 PRINTER FUNCTIONS THA T COMBINE TEXT AND IMA GES ADDING A WATERMARK TO PRINTED PAGES (Watermar k) Faint shadow-like text can be added t o the background of the printed imag e as a watermark. The size, co lour, density, and angle of the watermark text can be adjusted. The text can be se lected from a pre-stored list, or entere d to create an or i[...]

  • Page 52

    52 PRINTER PRINTING AN IMAGE OVER THE PRINT DATA (Image Stamp) (This function is only available in Windows.) A bitmap or JPEG image stored on your computer can be printed over the pr int data. T he size, posit ion, and angle of the image ca n be adjusted. Th is feature can be used to "stamp" the prin t data with a frequent ly used image o[...]

  • Page 53

    53 PRINTER CREATING OVERLAYS FOR PRINT DATA (Overlays) (This function is only available in Windows.) The print data can be print ed in a previously created overlay. By creating table rulings or a decorative fr ame in an application differe nt from that of th e text file and registering the da ta as an overlay file, an attractive print result can be[...]

  • Page 54

    54 PRINTER PRINT FUNCTIONS FOR SPECIAL PURPOSES PRINTING SPECIFIED PAGES ON DI FFEREN T PAPER (Different Paper) The fron t cover can be printed on paper th at is different from t he other pages. Use this function when you wish to print the f ront cover on heavy paper, or different paper such as coloured paper. (1) Click th e [Special Mod es] tab. ([...]

  • Page 55

    55 PRINTER CONVENIENT PRINTER FUNCTIONS SAVING AND USING PRINT FILES (Retention) This function is used to store a p rint job as a file on the machine, allowing the job to be prin ted from the operation panel. When prin ting from a computer, a password (5 to 8 di gits) can be set to mainta in the sec recy of information in a stored file. When a pass[...]

  • Page 56

    56 PRINTER Printing a job stored by retention When retention is pe rformed, the display ap pears as follows: 1 Press the [ ] key to display the list of print hold jobs. 2 Select the print j ob with the [ ][ ] keys. 3 Press the [OK] key. 4 Print or delete the print job with the [ ][ ] keys. Select "Print" to print the job. Select "Del[...]

  • Page 57

    57 PRINTER PRINTING WITHOUT THE PRINTER DRIVER When you do not have the p rinter driver installed on your com puter, or when t he software applicat ion used to ope n a file that you wish to print is not ava ilable, you can print directly to t he machine without using the pr inter driver. The file ty pes (and co rrespondin g extension s) that can be[...]

  • Page 58

    58 PRINTER DIRECTL Y PRINTING A FILE IN USB FLASH MEMOR Y A file in a USB flash memory connected to t he machine can be printed from the operation panel of the machine without using the printer driver. Wh en the printer dr iver of the machine is not installed on your co mputer, you can copy a file into a commercially availab le USB flash memory and[...]

  • Page 59

    59 PRINTER DIRECTL Y PRINTING FR OM A COMPUTER Settings can be configured in t he Web pages of t he machine to enable direct print ing from a co mputer without using the printer driver. For t he procedure for accessing the Web pages, see "ABOUT THE WEB PAGES" (P.95). FTP PRINT You can print a file fro m your computer by simply dragging an[...]

  • Page 60

    60 PRINTER APPENDIX PRINTER DRIVER SPECIFICA TION LIST Available functions an d output r esults may vary depe nding on the type of printer drive r being used. Function PCL6 PS Windows PPD *1 Macintosh PPD *1 F requently used functions Copies 1- 999 1-999 1-999 1-999 Orientation Ye s Ye s Ye s Ye s N-Up Number of pages 2,4,6,8,9,16 2,4, 6,8,9,16 2,4[...]

  • Page 61

    61 PRINTER *1 The specifications of each function in Windows PP D and Macintosh PPD vary depending on th e operating system version an d the software ap plication. *2 The horizontal and vertical proport ion cannot be set sepa rately. *3 Only Mac OS X v10.4 ca n be used. *4 Only landscape documen ts are supported. *5 Horizontal mode only. *6 Cannot [...]

  • Page 62

    62 3 TR OUBLESHOO TING This chapter describes trou bleshooting and misfeed removal. If you encounter a problem when usin g the machine, check the following tr oubleshooting guide before calling for service. If you cannot resolve the problem using the t roubl eshoot ing guide, turn off the main switch, di sconnect the power cord from t he power outl[...]

  • Page 63

    63 TROUBLESHOO TING TR OUBLESHOO TING NETW ORK PROBLEMS PRINTING PR OBLEMS In addition to this section, troubleshooting info rmation can also be foun d in the README files for each of the software program s. To view a README file, see "SOFTWARE SETUP GUI DE". Problem Cause an d solution Pag e The machine does not conn ect to the netw ork.[...]

  • Page 64

    64 TROUBLESHOO TING P aper misfeed. The paper is outsi de of the specifie d size and weight range .  Use paper within the specified range. 13 P aper curled or damp.  Do not use cur led or crimped paper. Replace with dr y paper . During pe riods when the machine is n ot used for a long time, remov e the paper from the tray and store it in a da[...]

  • Page 65

    65 TROUBLESHOO TING The machine does not print. (ONLINE indicator ( ) does not blink.) The machine is set to off- line mode .  If the ONLINE indi cator ( ) is not on, press the [SPECIAL FUNCTION] ke y ( ) and then use the [ ] ke y to se lect "Online/Offline". 59 The machine is not corr ectly conne cted with y our computer .  Check b[...]

  • Page 66

    66 TROUBLESHOO TING The printed image is dirty . Y ou are using paper that is outside the specified s ize and weight range.  Use paper within the specified range. 13 P aper curled or damp.  Do not use cur led or crimped paper. Replace with dr y paper . During pe riods when the machine is n ot used for a long time, remov e the paper from the t[...]

  • Page 67

    67 TROUBLESHOO TING INDICA T ORS AND DISPLA Y MESSA GES If one of the following messag es appears in the displa y, take prompt acti on as instructed by the message. < >: Tray number < >: Size of paper that should be loaded Message Action Maintenance re quired. Call for ser vice. Maintenance req uired soon. Contact y our authorised servi[...]

  • Page 68

    68 TROUBLESHOO TING MISFEED REMO V AL When a misfeed occu rs during printing, the message " Clear paper path." and th e location of the mis feed will appear. Check the locatio n and remove the misfeed. MISFEED IN THE BYP ASS TRA Y 1 Remove any paper remaining in the bypass tray. 2 Gently remove the misfed paper from the bypass tray. The p[...]

  • Page 69

    69 TROUBLESHOO TING 3 Close the auxiliary tray and then the bypass tray, grasp the side cover open/close handl e, and gently open and close the side cover. The message " Clear paper path." will be cleared and printing will be possible. 3 Grasp the side cover open/close handle and gently open the side cover. 4 Turn the paper feed knob and [...]

  • Page 70

    70 TROUBLESHOO TING Misfeed in the p aper feed area A 1 Carefully remove the misfed paper . Turn the roller rotating knob in the direction of the arrow to assist in removing it. Be careful not to tear th e misfed paper during removal. 2 Close the side cover. The message " Clear paper path." will be cleared and printing will be possible. M[...]

  • Page 71

    71 TROUBLESHOO TING 3 Remove the misfed paper. Be careful not to tear th e misfed paper during rem oval. 4 If the misfed paper ca nnot be removed, remove the paper by pulling it into the paper output area. Be careful not to tear th e misfed paper during rem oval. 5 Lift the part with th e green label that pr otrudes from the fusing unit paper guide[...]

  • Page 72

    72 TROUBLESHOO TING Misfeed in the transport area C 1 Lift up the duplex conveyor l ever and open the reversing unit. 2 Remove the misfed paper. 3 Return the duplex conveyor lever to its original posi tion and close t he side cover. The message " Clear paper path." will be cleared and printing will be possible. • When closing the side c[...]

  • Page 73

    73 TROUBLESHOO TING MISFEED IN THE P APER TRA Y 1 1 Open the side cover and remove the misfed paper. (p.69) 2 Lift and pull out the upper paper tray and remove the misfed paper. Be careful not to tear the misfed pape r during removal. 3 Push the upper paper tray in completely. Push the tray in completely. 4 Open and close the side cover. The messag[...]

  • Page 74

    74 TROUBLESHOO TING REPLA CING THE T ONER CAR TRIDGE When the "Prepare a new tone r." appears, little toner remains. You should kee p one set of repla cement toner cartridges o n hand so that you can replace a toner cartridge immediately when toner runs out. Be sure to replace the toner cartridge when the message "Change the toner ca[...]

  • Page 75

    75 TROUBLESHOO TING 3 Take out the new toner cartridge. Shake it vertically five or six times. 4 Insert the toner cartridge along the guides until it locks in place. If there is any dirt or dus t on the toner cartridge, remove it before installing the cartridge. 5 Press the centre of the t oner cartridge un til the cartridg e locks into place. 6 Cl[...]

  • Page 76

    76 TROUBLESHOO TING REPLA CING THE T ONER COLLECTION CONT AINER This section exp lains the proced ure for replacin g the toner collection container. The toner collection cont ainer collects any excess tone r that occurs during print ing. When the toner co llection container becomes full, the message "Replace waste box" will appear. 1 Pull[...]

  • Page 77

    77 TROUBLESHOO TING 5 Install a new toner collection container. Push the toner collect ion container in completely. 6 Close the front cover. 7 Replace tray 1. Y ou cannot close the front cover when the toner collection containe r is not attached. Note[...]

  • Page 78

    78 4 R OUTINE MAINTENANCE This chapter explains how to keep the machine operating smoothly, includin g viewing print count, and cleaning the machine. CHECKING THE T O T AL OUTPUT COUNT AND T ONER REMAINING You can check by pressing the [SPECIAL FUNCTION] key ( ) and selecting "Total Count" in the fu nction menu screen. The total ou tput c[...]

  • Page 79

    79 ROUTINE MAINTENANCE R OUTINE MAINTENANCE CLEANING THE BYP ASS TRA Y P APER FEED ROLLER If misfeeds occur frequently when feed ing envelopes, heavy paper, etc. through the bypass tr ay. Before starting , remove the paper from the bypass tray. Turn the power swit ch off, remove the r oller cover from th e bypass tray and wipe the paper feed ro lle[...]

  • Page 80

    80 ROUTINE MAINTENANCE 5 Procedure of "REPLACING THE TONER CO LLECTION CONTAINER" (p.76), push the toner collection contai ner into the machine. CLEANING THE LASER UNIT When the laser unit in side the machine become s dirty, line patte rns (coloured lines) may f orm in the printed image . Identifying lines (coloured lines) caused by a dir[...]

  • Page 81

    81 ROUTINE MAINTENANCE (4) Push down and close th e laser unit cover. 5 Repeat step 4 to clean all holes in the laser unit (4 holes). There are a total of 4 places to be cleaned in the la ser unit, including th e hole cleaned in step 4. Clean all holes. 6 Replace the cleaning tool. (1) Rotate the cleaning tool af ter putting it on the boss and hook[...]

  • Page 82

    82 ROUTINE MAINTENANCE ADJUSTING THE DISPLA Y CONTRAST The contrast of the display ca n be adjusted as explained below . 1 Press the [SPECIAL FUNCTION] key ( ). 2 Select "Display Contrast " with the [ ] or [ ] key. 3 Press the [OK] key. 4 Adjust the contrast wit h the [ ] or [ ] key. To reset the contrast to the default setting, press the[...]

  • Page 83

    83 5 SYSTEM SETTINGS PURPOSE OF THE SYSTEM SETTINGS The system setting s are used by th e administrat or of the mach ine to enable o r disable functi ons to suit the needs of your workplace. PR OGRAMMING AN ADMINISTRA T OR P ASSW ORD The administrator password is a 5-digit number th at must be entered in ord er to access the system settings. Th e a[...]

  • Page 84

    84 SYSTEM SETTINGS SYSTEM SETTINGS LIST This is a list of the machine's sys tem settings . Pr ogram name Pag e Change Admin PW Change Admin PW 88 Initial Setting Date & Time Set 88 Da ylight Saving Time 88 Printer Notice P age 88 Network Confirmation of Network 88 Connection T ype 88 Wired Settings 88 Wireless (Infrastruct ure) 89 Wireless[...]

  • Page 85

    85 SYSTEM SETTINGS ADMINISTRATOR SETTINGS MENU The system settings are accessed via the f ollowing menu structure. Refer to this menu when en abling or disabling the set tings that are explain ed beginning on p.88 . Some settings cont ain an additional level of sett ings (a settings screen). Level 1 Level 2 Level 3 Change Admin PW Initial Setting D[...]

  • Page 86

    86 SYSTEM SETTINGS Energ y Sav e A uto P ow er Shut-Off Timer Preheat Mode Enter Au to P ower Shut-Off af ter the Remote Job T oner Save Mode List Print User Inf o . Pr int Colour Adjust. Easy Calibration T one Adju stments Return to Default Security Settings IPsec Settings Initialize Private Data and Data i n Machine Level 1 Level 2 Level 3[...]

  • Page 87

    87 SYSTEM SETTINGS USING THE SYSTEM SETTINGS 1 Press the [SPECIAL FUNCTION] key ( ). 2 Select "System Settings" with the [ ] or [ ] key and press the [OK] key. 3 Enter the administ rator password with the numeric keys. • " " appea rs for each digit that you en ter. • The mode select ion screen app ears. 4 Select the desir ed[...]

  • Page 88

    88 SYSTEM SETTINGS Change Admin PW Use this fun ction to c hang e administrator password. To change the administ rator password, see "PROGRAMMING AN ADMINISTRATOR PASSWORD" (p.83). Initial Setting The default settings fo r operation of the ma chine can be configured. Select the [Initial Setting] t o configure the settings . Date & Tim[...]

  • Page 89

    89 SYSTEM SETTINGS Wireless (Infrastructure) (Only on models with wireless LAN ) This sets connection using wireless infra structure mode. Manual Input of SSID Enter up t o 32 half-width characters f or the SSID. Security Type Select the secur ity type. (none/WEP/WPA Personal/WPA2 Personal) Setting of Encrypt Select the encrypt ion method based on [...]

  • Page 90

    90 SYSTEM SETTINGS User Contr ol User Control is used to config ure settings for user authentication. Select the [User Control] to conf igure the settings . User Authentication These settings en able or disable u ser authentication and specify the authent ication method. When user authe ntication is enabled, e ach user of the machine is register ed[...]

  • Page 91

    91 SYSTEM SETTINGS De vice Contr ol These setting s are used to configure set tings for hardware function s of the machine. To access one of these settings, select "De vice Control" in the mode selection screen, select t he desired setting in th e device control screen, and press the [OK] key. Fusing Control The temper ature of ton er fus[...]

  • Page 92

    92 SYSTEM SETTINGS Disable Auto Key Repeat This setting is used to stop a set ting from changing continuously when the [ ] or [ ] key is held down, such as selecting a menu item (auto key repeat will not operate). Wh en this setting is enab led, a key must be pressed repeate dly instead of holding it down. Auto key repe at is initially set to opera[...]

  • Page 93

    93 SYSTEM SETTINGS Easy Calibration This function is performed by select ing the desired colour of grey (pr ocessed grey), which is a combination of cyan, magenta, and yellow on t he printed test page. Before using the Easy Calibra tion, load A4 o r 8-1/2" x 11" white plain pa per in the tray. (1) Select [Colour Adjust.] on the operat ion[...]

  • Page 94

    94 SYSTEM SETTINGS Factory default number for each co lour is set to "4" respectively. Increasing the number will make the print darker and decreasing the nu mber will make it lighter. Return to Default The colour ad justment settin g values can be initialized to the fact ory default on es by selecting [Return to Default] in [Colo ur Adju[...]

  • Page 95

    95 6 WEB FUNCTIONS IN THE MA CHINE ABOUT THE WEB P A GES The machin e includes a built-in Web server. The Web server is accessed using a Web browser on your comput er. The Web pages inclu de both pages for users and p ages for the administrator. I n the user Web pages, users can monitor the mach ine, and select printer configuration setting s. In t[...]

  • Page 96

    96 WEB FUNCTIONS IN TH E MA CHINE ABOUT THE WEB P A GES (FOR USERS) When you access the user Web pages in the machine, the following page will appear in your browser. A menu frame appe ars on the left side of the pa ge. When you click an item in t he menu, a screen appears in t he right fram e that allows you to config ure settings for that ite m. [...]

  • Page 97

    97 WEB FUNCTIONS IN TH E MA CHINE CONFIGURING THE PRINTER CONDITION SETTINGS The printer condition settin gs allow basic printer settings to be configured. The following items can be set: ● "Default Settings" (p .98): Basic settings that are mainly used when the print er driver is not used. ● "PCL Settings" (p.99): PCL symbo[...]

  • Page 98

    98 WEB FUNCTIONS IN TH E MA CHINE PRINTER CONDITION SETTING MENU PRINTER CONDITION SETTINGS Factory default settings are in dicated in bold. Default Settings Condition Settings Default Settings Fact ory default settings Orientation Po r t r a i t Def ault P aper Size A4 Def ault P aper T ype Plain Def ault Resolution 600dpi (High Quality) Disable B[...]

  • Page 99

    99 WEB FUNCTIONS IN TH E MA CHINE PCL Settings PostScript settings Item Selections Description Symbol Set Select one of 35 sets. This specifies which country's ch aracters (PCL symbol se t) are assigned to cer tain of the symbols in the char acter code list. The f actor y default setting is [PC-8]. F ont Select one internal fo n t . This speci[...]

  • Page 100

    100 WEB FUNCTIONS IN TH E MA CHINE ABOUT THE WEB P A GES (FOR THE ADMINISTRA T OR) In addition t o the menus that appear for u sers, other men us that can only b e used by the adm inistrator appe ar in the administrator We b pages. A menu frame appe ars on the left side of the pa ge. When you click an item in t he menu, a screen appears in t he rig[...]

  • Page 101

    101 WEB FUNCTIONS IN TH E MA CHINE CONFIGURING SMTP AND DNS SER VER SETTINGS The proc edures for using [Quick Setup] are explained he re. [Quick Setup] is used to quickly configure only the required settings for "SMTP", and "DNS" servers. These settings are norma lly configured first. SMTP server: SMTP is used to transmit e -mai[...]

  • Page 102

    102 WEB FUNCTIONS IN TH E MA CHINE PR O TECTING INFORMA TION PR OGRAMMED IN THE WEB P A GE ([P ass w or ds]) Passwords can be set (click [P asswords] in the menu fra me) to restrict Web page ac cess and protect sett ings. The administrator must change the password from the f actory default setting. The administrator must a lso take care to remember[...]

  • Page 103

    103 WEB FUNCTIONS IN TH E MA CHINE ADMINISTRA T OR SETTINGS The administrator settings are used to prohibit changes to the [Con dition Settings] an d to configure interf ace setting s. ● "Default settings" : Select the setting for which you wish to prohibi t changes. ● "Fusing Control" : The temperat ure of toner fusing is c[...]

  • Page 104

    104 WEB FUNCTIONS IN TH E MA CHINE Interface settings E-MAIL ST A T US AND E-MAIL ALER T SETTINGS These functions send infor mation on machine use (pr int count, etc. ) and error conditions (p aper misfeed, out of paper, out of t oner, etc.) via e-ma il to the administrat or of the machine or the de aler. INFORMA TION SETUP Machine identification i[...]

  • Page 105

    105 WEB FUNCTIONS IN TH E MA CHINE ST A TUS MESSA GE SETUP Use the sta tus messag e function t o send the current co unter informa tion, including print count and total o utput count, based on the specified schedule. The destinations can be set for administra tors and dealer s respectively. To set up the status message, follow these steps. 1 Click [...]

  • Page 106

    106 WEB FUNCTIONS IN TH E MA CHINE Software composition The softwar e included in this produc t is comprised of va rious software components whose individual copyrights are held by SHARP or by third parties. Software develope d by SHARP and open source softwa re The copyrights for the software components and va rious relevant documents include d wi[...]

  • Page 107

    107 TRADEMARK A CKNO WLEDGMENTS The following tradem arks and registered tr ademarks are used in co njunction with the machine and its peripheral devices and accessories. •M i c r o s o f t ® , Windows ® , Windows ® XP, Windows Server ® 2003, Windows Vista ® , Wind ows Server ® 2008, Windows ® 7, Windows ® 8 , Windows ® 8.1, Windows Serv[...]

  • Page 108

    OPERA TION GUIDE MXC300P-GB1[...]