Sharp ER-A347A manual

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Table of contents for the manual

  • Page 1

    ER-A347/A347A SHARP ELECTRONICS CORPORATION Sharp Plaza, Mahwah, New Jersey 07495-1163 1-800-BE-SHARP For additional information and product registration, please visit www.sharpusa.com SHARP ELECTR ONICS OF CANAD A L TD SHARP ÉLECTR ONIQUE DU CANAD A L T ÉE 335 Britannia Road East, Mississauga, Ontario L4Z 1W 9 http://www.sh arp.ca ELECTRONIC CAS[...]

  • Page 2

    FC C R egul at ion s st at e tha t an y un au tho rize d ch an ges or mo di fi cat ions t o th is equi pm ent not e xpr essl y app rove d by th e ma nu fa ctu rer co ul d v oid th e u ser’s au tho rity t o o pera te t his equ ip me nt . No te : Th is eq uipm en t has bee n te ste d an d fo un d to comp ly w ith the li mit s fo r a C lass A d igi [...]

  • Page 3

    1 INTRODUCTION Thank you very much for your purchase of the SHARP Electronic Cash Register , Model ER-A347/ER-A347A. Please read this manual carefully before operating your register in order to gain full understanding of functions and features. Please keep this manual for future reference. It will help you if you encounter any operational problems.[...]

  • Page 4

    2 CONTENTS INTRODUCTION .............................................................................................................................................. 1 IMPORT ANT .................................................................................................................................................... 1 PRECAUTION ........[...]

  • Page 5

    3 Percent calculations (premium or discount) .................................................................................. 27 Discount entries ....................................................................................................... ...................... 28 Refund entries .........................................................[...]

  • Page 6

    4 Percent ( 0 , %2) .......................................................................................................................... 56 Manual tax ...................................................................................................................................... 56 RA ....................................................[...]

  • Page 7

    5 EFT T est Function .................................................................................................................................... 96 SD CARD Mode....................................................................................................................................... 97 Inserting and removing an SD memory card .[...]

  • Page 8

    6 1  PartsandTheirFunctions ExternalV iew  ■ Frontview Printer cover Operator display Keyboard Drawer Check slot Drawer lock SD card slot (Refer to the “SD CARD Mode” section.)  ■ Rearview Customer display RS232 connector (COM2) RS232 connector (COM1) CAUTION: Beforeconnectingtheperipher aldevices?[...]

  • Page 9

    7 Printer The printer is a thermal printer , and therefore it does not require any type of ink ribbon or cartridge. The average life of the printer is approximately 6 million lines. When removing the printer cover , lift up from the rear . When installing the printer cover , hook it on the pawls at the front of the cabinet and shut it. CAUTION:?[...]

  • Page 10

    8 Keyboard  ■ Keyboardlayout  ■ Functionkeylist { Receipt paper feed key PLU/sub-department/UPC key } Journal paper feed key Department code entry key Function menu key Department shift key a Auto key CLK# Clerk code entry key w T ax1 shift key Department 1-40 key 0 Percent 1 key FI Cursor (up/down arrow) key - Discount key m Mod[...]

  • Page 11

    9 Displays  ■ Operatordisplay •Screenexample1(REGmode) Salesinformationarea: When a transaction information occupies more than 2 lines, you can scroll to the direction by using the F I key s. Sales informat ion you have just entered such as items and prices will appear between 1st line and 2nd line. T otal is[...]

  • Page 12

    10 The display can be tilted back and forth to the best operational viewing angle. NOTE Do not try to force the display beyond its full position.  ■ Customerdisplay  ■ Screensavemode When you want to save the electric power or save the display’s life, use the screen save function. This function can turn off the display and t[...]

  • Page 13

    1 1 2  SelectinganOperatingMode When you turn the register on and press the m key , the mode selection window will appear on the display , listing available operating modes as shown below . Modeselectionwindow OperatingModes Y ou can select any mode other than REG from the list in the mode selection window . Y our register supp[...]

  • Page 14

    12 ModeSelection Procedure Press the m key . The following mode screen is displayed. Use one of the following ways: • Move the cursor to the desired option by using the F or I key , and press the A key . • Enter the desired option number by using a numeric key and press the A key . NOTE When you want to enter the REG mode, simply press the a[...]

  • Page 15

    13 3  PriortoMakingEntries PreparationsforEntries  ■ Receiptandjournalpaperrolls If the paper roll (receipt or journal) is not set in the register or it is getting low , install a new one according to section “Replacing the Paper Roll” under “Operator Maintenance.”  ■ ReceiptON/OFFfunction Y ou [...]

  • Page 16

    14 Errorescapefunction T o quit a transaction due to an error or an unforeseen event, use the error escape function as shown below: Transaction To clear the error state l a a The transaction is voided (treated as a subtotal void) and the receipt is issued by this function. If you have already entered a tendered amount, the operation is nal[...]

  • Page 17

    15 HELP Function The HELP function allows you to print guidance messages for basic operation procedure of the register .  ■ TheHELPmenuandguidancemessages Press the H key to display the operation menu. This menu provides a list of the procedures for which you can perform it or print the guidance messages. Procedure Example Ke[...]

  • Page 18

    16 4  Entries ItemEntries  ■ Singleitementries Departmententries For a merchandise classication, the register provides a maximum of 99 departments. T o the departments, group attributes such as taxable status are applied to items when they are entered. NOTE When those departments for which the unit price has been programmed a[...]

  • Page 19

    17 Example Keyoperation Print 1200 6 5 3 d 520 A 4 A PLU/sub-department(openprice)entries For another merchandise classication, the register provides a maximum of 7000* PLUs/sub-departments. PLUs are used to call up preset prices by a code entry . Sub-departments are used to classify merchandise into smaller groups under the departme[...]

  • Page 20

    18 UPCentries Y ou can enter the barcodes using scanner or keyboard. The barcodes which can be entered are UPC-A, UPC-E, EAN-8, EAN-13 and ITF-14. For details of UPC code, please refer to “1 1 Universal Product Code (UPC) or European Article Number (EAN)”. Procedure UPC code (max. 19 digits) Scan UPC code * After an UPC entry , you may be re[...]

  • Page 21

    19  ■ Multiplicationentries Use this feature when you need to enter two or more the same items. This feature helps you when you sell a large quantity of items or need to enter quantities that contain decimals. Procedure @ Unit price PLU code Unit price PLU code Q ’ t y Department key When you use a programmed unit price Dept. entry (direc[...]

  • Page 22

    20  ■ Split-pricingentries Y ou will use this function when your customer wants to purchase more or less than the base quantity of a loose item. Procedure Unit price per base q’ty Base q’ty Selling q’ty Department key When you use a programmed unit price @ @ Unit price Unit price Dept.code d p p p PLU code PLU code UPC code * A A Scan[...]

  • Page 23

    21  ■ Singleitemcashsale(SICS) • This function is useful when a sale is for only one item and is for cash; such as a pack of cigarettes. This function is applicable only to those departments that have been set for SICS or to their associated PLUs, subdepartments or UPCs. • The transaction is nalized and the drawer opens as s[...]

  • Page 24

    22  ■ UPClearningfunction(creationandregistrationofunknownUPCs) When you enter or scan an undened UPC code, you are required to enter its unit price and the associated department. The code, associated department and unit price entered are stored in the UPC le and used for future UPC sales entries. NOTE • When th[...]

  • Page 25

    23 DisplayofSubtotals The register provides the following types of subtotals.  ■ T axablesubtotal T axable 1 subtotal: Press the w and Q keys in this order at any point during a transaction. The sale subtotal of taxable 1 items will appear in the display with the function text “T AX1 ST”.  ■ Including-taxsubtotal(comple[...]

  • Page 26

    24  ■ Cashorchecksalethatdoesnotneedanytenderentry Enter items and press the A key if it is a cash sale or press the x key if it is a check sale. Y our register will display the total sales amount. Example Keyoperation Print 6 p 10 p A In the case of check sale  ■ Charge(credit)sale Enter items and p[...]

  • Page 27

    25 T axCalculation  ■ Automatictax When the register is programmed with a tax rate (or tax table) and the tax status of an individual department is set for taxable, it computes the automatic tax on any item that is entered directly into the department or indirectly via a related PLU. Example: Selling ve $6.70 items (dept. 1, taxable 1[...]

  • Page 28

    26  ■ T axdelete The automatic tax (tax 1, tax 2, or all tax (tax1 – tax 4)) can be deleted. Procedure F A a To cancel 1 T AX1 DELETE 2 T AX2 DELETE 3 ALL T AX DELETE 4 PST DELETE 7 TAX DELETE NOTE The “4 PST DELETE” function becomes effective only when the Canadian tax is selected. Example:Selling a $7.25 item (dept. 1, taxable 1) an[...]

  • Page 29

    27 AuxiliaryEntries  ■ Percentcalculations(premiumordiscount) • Y our register provides percent calculations for a subtotal or each item entry depending on the programming. • Percentage: 0.01 to 100.00% Percentcalculationforasubtotal Example Keyoperation Print 3 p 2 @ 5 p Q 0 A Percentcalculationfor?[...]

  • Page 30

    28  ■ Discountentries Y our register allows you to deduct a certain amount less than a programmed upper limit after the entry of an item or the computation of a subtotal depending on the programming. Discountforasubtotal Example Keyoperation Print 6 p 60 p Q 100 J A Discountforitementries Example Keyoperation Prin[...]

  • Page 31

    29  ■ Printingofnon-addcodenumbers Enter a non-add code number such as a guest code number within a maximum of 16 digits and press the Q key at any point during the entry of a sale. The non-add code is printed on the receipt. Example Keyoperation Print 1230 Q 700 1 X PaymentT reatment  ■ Currencyconversion Y our regis[...]

  • Page 32

    30 Example Presetconversionrate(0.8063):CONV1 Keyoperation Print 10000 A Currency conversion Amount tendered in foreign currency F 4 16 17 p p Example Openconversionrate(1.275):CONV2 Keyoperation Print 10000 A Currency conversion Conversion rate Amount tendered in foreign currency F 5 16 17 p p 1 P 275 A  ■ [...]

  • Page 33

    31  ■ Paid-outentries When you pay an amount to a vendor , use this function. From the FUNCTION MENU, select PO option to proceed the operation. Procedure Amount (max. 9 digits) A 2 *** P O F Example Keyoperation Print 6789 Q (Selection “2 ***PO”) F 2 3000 A  ■ No-sale(exchange) Simply press the A key without any entry . The [...]

  • Page 34

    32 TRAININGMode The training mode is used when the operator or the manager practices register operations. When a clerk set in training is selected, the register automatically enters the training mode, while a clerk not set in training is selected, the register automatically enters the ordinary REG mode. A training text and a training clerk can b[...]

  • Page 35

    33 5  Correction CorrectionoftheLastEntry(DirectV oid) If you make an incorrect entry relating to a department, PLU/subdepartment, UPC, percentage ( ¡ ,%2), discount ( - ), or item refund, you can void this entry by pressing the t key immediately after the incorrect entry . Example Keyoperation Display 1250 1 t 2 p t t 5012[...]

  • Page 36

    34 CorrectionoftheNext-to-LastorEarlierEntries(IndirectV oid) If you nd an incorrect entry before nalizing the transaction (e.g. before pressing the A key), you can void the entry by the cursor operation or the key sequence operation. Indirectvoidbycursoroperation Y ou can void department, PLU/subdepartment[...]

  • Page 37

    35 SubtotalV oid Y ou can void an entire transaction. Once subtotal void is executed, the transaction is aborted and the register issues a receipt. Example Keyoperation Display 1 p 2 p 10 p Q t Q CorrectionafterFinalizingaT ransaction When you need to void incorrect entries that are found after nalizing a transaction or cannot [...]

  • Page 38

    36 6  SpecialPrintingFunction CopyReceiptPrinting If your customer wants a receipt after you have nalized a transaction with the receipt ON-OFF function in the OFF status (no receipting), press the key for receipting. Y our register can also print a copy receipt when the receipt ON-OFF function is in the “ON” status. Procedure[...]

  • Page 39

    37 7  ManagerMode The manager mode is used when managerial decisions must be made concerning register entries, for example, for overriding limitations and for other various non-programming managerial tasks. NOTE Normal register operations may also be performed in this mode. EnteringtheManagerMode T o enter the manager mode, use the f[...]

  • Page 40

    38 8  Reading(X)andResetting(Z) ofSalesT otals • Use the reading function (X) when you need to take the reading of sales information entered after the last resetting. Y ou can take this reading any number of times. It does not affect the register ’s memory . • Use the resetting function (Z) when you need to clear the r[...]

  • Page 41

    39 Reporttype Description Operatingmodes Datatobeentered OPX/Z X1/Z1 X2/Z2 GENERAL General report X1, Z1 X2, Z2 <DEPT . MENU> BY RANGE Department by group report X1 X2 Department code (The range can be specied by entering start and end codes.) BY GROUP Individual department group report X1 X2 Dep art men t g roup no. ( 1 [...]

  • Page 42

    40 DailySalesT otals  ■ Generalreport •Samplereport Taxable 1 total Gross tax 1 total Refund tax 1 total Net tax 1 total Mode title*1 Reset counter Net grand total (GT2-GT3) Dept. code Sales q'ty Sales amount “+” dept. counter and total “+” bottle return dept. counter and total “-” bottle return dept. counter [...]

  • Page 43

    41  ■ Departmentreport •Samplereport  ■ Individualgrouptotalreporton department •Samplereport  ■ Fullgrouptotalreportondepartment •Samplereport  ■ T ransactionreport •Samplereport This report shows the same transaction data as when a full sales report is run. ?[...]

  • Page 44

    42  ■ PLU/UPCreportbydesignatedrange •Samplereport * When you take Z1 report, “Z1” is printed. The UPC codes are printed out in the order of EAN- 13,EAN-8, UPC-A, UPC-E and ITF-14.  ■ PLU/UPCreportbyassociated department •Samplereport Mode title* Report title Sales q'ty and total Range PLU [...]

  • Page 45

    43 PeriodicReportSample  ■ Generalinformation The periodic reading or resetting reports are the same in format as those in the X1/Z1 report for daily sales. The mode indicator will read “X2” or “Z2”. •SampleXreport •SampleZreport (Individual group total report on department) (Full sales report) Grand t[...]

  • Page 46

    44 9  PriortoProgramming When you are in the PROGRAM mode, the keyboard layout will be set to one of the programming layouts as shown below . ProgrammingKeyboardLayout HW D : Used for programming characters. For more information about programming characters, see the section “How to Program Alphanumeric Characters.” Also the D key[...]

  • Page 47

    45 HowtoProgram AlphanumericCharacters This section discusses how to program alphanumeric characters for various texts.  ■ Mobilephonemethod Enteringalphanumericcharacters T o enter a character , simply press a corresponding character key on the programming keyboard. T o enter “A”, press the “8” key . T o enter [...]

  • Page 48

    46  ■ Enteringcharactercodes Numerals, letters and symbols are programmable by entering the : key and character codes. Use the following procedure with the cursor placed at the position where you want to enter characters: T o enter a digit, simply press a corresponding numeric key . XXX XXX : character code (3 digits) : 032 033 034 035 0[...]

  • Page 49

    47 a  Programming This chapter explains how to program various items. Before you start programming, press the m key and select the “6 PROGRAM MODE” or “7 SD CARD MODE” by using the I key and press the A key . BasicInstructions This section illustrates the basic programming by using an example of programming for departments.  ■ Pr[...]

  • Page 50

    48  ■ Programmingexample The following example shows how to program 2.00 for the unit price, “ABCDE” for the description, and “non-taxable 1” for department 1. Procedure 1. In the PROGRAM MODE screen, select “2 SETTING” by using the I key and press the A key . • The SETTING screen will appear . NOTE • Y ou can also select ?[...]

  • Page 51

    49 5. On the rst page of the “01” window , program the unit price and description as follows: NOTE There are three entry patterns for the programming: the numeric entry , character entry , and selective entry . • Move the cursor to “PRICE,” en ter “200” by using numeric keys. l Numeric entry • Move the cursor to “DEPT .01,” e[...]

  • Page 52

    50 DEPT/PLUProgramming Use the following procedure to select any option included in the department/PLU/UPC programming group: Procedure 1. In the SETTING window , select “1 DEPT/PLU” • The DEPT/PLU window will appear . 2. Select any option from the following options list. 1 DEPARTMENT: Departments 2 PLU/UPC: PLUs/UPCs 3 PLU RANGE: A range [...]

  • Page 53

    51  ■ Department The register can be equipped with maximum of 99 departments. Use the following procedure to program for department. NOTE T o delete a department item in the "DEP ARTMENT" window , select the item and press the D key . A conrmation window appears to ask you whether to delete the item, select the option you prefer. [...]

  • Page 54

    52  ■ PLU/UPC NOTE • In this manual, the word “UPC” represents UPC (Universal Product Code) and EAN (European Article Number). • With regard to the UPC codes applicable to this register , please refer to the chapter 1 1. • T o delete a PLU/UPC item in the “ PLU/UPC ” window , select the item and press the D key . A conrmation [...]

  • Page 55

    53  ■ PLUrange Y ou can program PLUs in the designated range. Procedure Enter a value or select an option for each item as follows: •ST ART(Usethenumericentry) Starting PLU code (max. 5 digits) •END(Usethenumericentry) Ending PLU code (max. 5 digits) •OPERA TION(Usetheselectiveentry) DELETE[...]

  • Page 56

    54 FunctionalProgramming Use the following procedure to select any option included in the functional programming group: Procedure 1. In the SETTING window , select “2 FUNCTIONS.” • The FUNCTIONS window will appear . 2. Select any option from the following options list. 1 $ DISC [(-)] Discount 2 %1 DISC [%1] Percent 1 3 %2 DISC [%2] Percent[...]

  • Page 57

    55  ■ Discount( - ) Procedure Program each item as follows: The screen continues. •AMOUNT(Usethenumericentry) Discount amount (max. 8 digits) •TEXT(Usethecharacterentry) Description for the discount key . Up to 12 characters can be entered. •SIGN(Usetheselectiveentry) Programming of the + o[...]

  • Page 58

    56  ■ Percent( 0 ,%2) Procedure Program each item as follows: The screen continues. •RA TE(Usethenumericentry) Percent rate (0.00 to 100.00) •TEXT(Usethecharacterentry) Description for the percent key . Up to 12 characters can be entered. •SIGN(Usetheselectiveentry) Programming of the[...]

  • Page 59

    57  ■ RA Y ou can program an upper limit amount and description for received-on-account key . Procedure Program each item as follows: •HALO(High AmountLockout)(Usethenumericentry) This function is intended for prevention of accidentally entered unreasonably amounts. Limit amount: 0.00 to 9999999.99 •TEXT(Use?[...]

  • Page 60

    58 MediaKeyProgramming Use the following procedure to select any option included in the media group: Procedure 1. In the SETTING window , select “3 MEDIA.” • The MEDIA window will appear . 2. Select any option from the following options list. 1 CASH Cash 2 CHECK Check 3 CHARGE Charge 4 CHARGE2 Charge 2 5 CONVERSION Currency conversion T[...]

  • Page 61

    59  ■ Checkkey(Check) Procedure Program each item as follows: •TEXT(Usethecharacterentry) Description for the check key . Up to 12 characters can be entered. •HALO(High AmountLockout)(Usethenumericentry) This function is intended for prevention of accidentally entered unreasonably amounts. Limit[...]

  • Page 62

    60  ■ Currencyconversion(CONV1,CONV2) Procedure Program each item as follows: The screen continues. •PRESETRA TE(Usetheselectiveentry) ENABLE: Enables preset rate DISABLE: Disable preset rate •RA TE(Usethenumericentry) Currency exchange rate (0.000000 to 999.999999) •TEXT(Usethecharac[...]

  • Page 63

    61 FunctionT extProgramming Y ou can program a maximum of 12 characters for each function by using the following table: Procedure 1. In the SETTING window , select “4 FUNCTION TEXT”. • The FUNCTION TEXT window will appear . 2. Program each item as follows: •T ext(Usethecharacterentry) Description for each function. Up t[...]

  • Page 64

    62 No. Function Defaulttext 51 Commission amount 2 COM. AMT2 52 Commission amount total COM. TTL 53 Non commission sale NON COM. 54 Items ITEMS 55 Merchandise subtotal MDSE ST 56 Subtotal SUBTOT AL 57 T otal *** TOT AL 58 Change CHANGE 59 Non add symbol (max. 8 characters) # No. Function Defaulttext 60 Copy receipt title COPY 61 Due (only dis[...]

  • Page 65

    63 PersonnelProgramming Use the following procedure to select any option included in the personnel group: Procedure 1. In the SETTING window , select “5 PERSONNEL.” • The PERSONNEL window will appear . 2. Select any option from the following options list. 1 CLERK Clerk 2 MANAGER Manager 3 MODE PASS CODE Mode Pass Code 4 TRAINING CLK T rain[...]

  • Page 66

    64  ■ Manager Y ou can program a secret code for manager . Procedure Program each item as follows: •P ASSCODE(Usethenumericentry) Pass code (max. 4 digits: 0000 to 9999)  ■ ModePassCode Y ou can program a secret code for each mode. Procedure Program each item as follows: The screen continues. •VOIDMODE[...]

  • Page 67

    65 T erminalProgramming Use the following procedure to select any option included in the terminal group: Procedure 1. In the SETTING windows, select “6 TERMINAL.” • The TERMINAL windows will appear . 2. Select any option from the following options list: •MACHINE#(Usethenumericentry) Machine number (max. 6 digits: 0 to 9999[...]

  • Page 68

    66 OptionalFeatureSelection Use the following procedure to select any option included in the optional group: Procedure 1. In the SETTING window , select “8 OPTIONAL.” • The OPTIONAL window will appear . 2. Select any option from the following options list. 1 BASIC SYSTEM Basic system 2 FUNC.PROHIBIT Function prohibited 3 FUNC.AUTHORITY [...]

  • Page 69

    67  ■ BasicSystem Y our register allows you to select various item of basic system. Procedure Program each item as follows: The screen continues. •DA TEFORMA T(Usetheselectiveentry) MDY : Display and print the month, day , and year in this order DMY : Display and print the day , month and year in this order YMD: Display [...]

  • Page 70

    68  ■ FunctionProhibit Y our register allows you to select whether to enable or disable various functions. Procedure Program each item as follows: The screen continues. •NON-ADD(Usetheselectiveentry) ENABLE: Enable to enter Non-add code DISABLE: Disable to enter Non-add code •NON-ADD+NS(Usetheselective?[...]

  • Page 71

    69  ■ Function Authority Y our register allows you to select whether to public or to limit function authority . Procedure Program each item as follows: The screen continues. •RA (Usetheselectiveentry) LIMITED: Allowed only in the Manager mode. PUBLIC: Allowed in the REG mode and the Manager mode. •PO(Usethesel[...]

  • Page 72

    70  ■ FunctionSelection Y our register enables you to select various functional selections. Procedure Program each item as follows: The screen continues. •SPLITENTR Y(Usetheselectiveentry) ENABLE: Enable the split pricing entry DISABLE: Disable the split pricing entry •SPLITCOUNT(Usetheselectiveentry)[...]

  • Page 73

    71  ■ PrintSelection Y ou can program various printing functions. Procedure Program each item as follows: The screen continues. •CONSECUTIVENO.(Usetheselectiveentry) YES: Print the consecutive No. NO: Not to print the consecutive No. •DA TE(Usetheselectiveentry) YES: Print the date NO: Not to print the d[...]

  • Page 74

    72 •FOOTER(Usetheselectiveentry) ALL: Print the footer in any media BY MEDIA: Print the footer by media •0 AMTPLU(Usetheselectiveentry) When the PLU unit price is 0, printing the amount is: TEXT ONL Y : Print the text only NORMAL: Print the price and the text •ITEMJOURNAL(Usetheselectiveen[...]

  • Page 75

    73 ReportProgramming Use the following procedure to select any option included in the report group: Procedure 1. In the SETTING window , select “9 REPORT .” • The REPORT window will appear . 2. Select any option from the following options list: 1 0 SKIP Zero skip 2 PRINT SELECT Print select 3 Z COUNTER Z counter 4 Z1 GENERAL REPORT Z1 Gene[...]

  • Page 76

    74  ■ Zeroskip Y ou can program whether or not to skip “0” in each report. Procedure Program each item as follows: •DEP ARTMENT(Usetheselectiveentry) SKIP: Skips those data that are “0” in the department report. NOT SKIP: Does not skip those data that are “0” in the department report. •TRANSACTION(Use[...]

  • Page 77

    75  ■ Printselect Y ou can program whether or not to print the item on the report. Procedure Program each item as follows: The screen continues. •ZCOUNTER(Usetheselectiveentry) YES: Print the Z counter on the Z report. NO: Not to print the Z counter on the Z report. •GT1ONZ(Usetheselectiveentry) YE[...]

  • Page 78

    76  ■ ZCounter Procedure GENERALZ1: Max.4 digits (0000 to 9999) GENERALZ2: Max.4 digits (0000 to 9999)  ■ Z1Generalreport Procedure •SD:SA VESALES(Usetheselectiveentry) YES: Save the sales data in the SD card. NO: Not to save the sales data in the SD card. •SD:SA VE ALLRAM(Usethe?[...]

  • Page 79

    77 MessageProgramming Use the following procedure to select any option included in the message group: Procedure 1. In the SETTING window , select “10 MESSAGE.” • The MESSAGE window will appear . 2. Select any option from the following options list: 1 RECEIPT LOGO Receipt logo The following illustration shows those options included in this [...]

  • Page 80

    78 DeviceCongurationProgramming Use the following procedure to select a device conguration programming: Procedure 1. In the SETTING window , select “1 1 DEVICE CONFIG.” • The DEVICE CONFIG window will appear . 2. Select any option from the following options list: 1 KEYBOARD Keyboard 2 DISPLAY Display 3 PRINTER Printer 4 EFT EFT 5 [...]

  • Page 81

    79  ■ Display Procedure Program each item as follows: •POWERSA VE(Usethenumericentry) T ime of the power save (2 digits: 0,1 to 99 minutes 0:100 minutes) •P .SA VE A TTM(Usetheselectiveentry) Power saving during time display: YES: Enables power saving during time display NO: Disables power saving d[...]

  • Page 82

    80  ■ RSport(COM1,COM2) Procedure Program each item as follows: •PORT1(Usetheselectiveentry) EFT : EFT ONLINE: On-line SCANNER: Scanner •PORT2(Usetheselectiveentry) EFT : EFT ONLINE: On-line NOTE For the Quebec scal type is as follows. Procedure Program each item as follows: •PORT1[...]

  • Page 83

    81  ■ Scanner Procedure Program each item as follows: •BAUDRA TE(Usetheselectiveentry) T ransmission data rate 19200 bps 9600 bps 4800 bps •DA T ABIT(Usetheselectiveentry) Selection of the data bit 7 bits 8 bits •P ARITY(Usetheselectiveentry) Selection of the parity bit NON ODD EVEN •?[...]

  • Page 84

    82 T axProgramming Use the following procedure to select any option included in the tax group: NOTE The register is adapted to US and Canadian tax systems. If the Canadian tax system is required, the tax system must be changed (see page 83 for tax system selections), then program the tax rate or tax table and quantity for doughnut exempt which a[...]

  • Page 85

    83  ■ T axsystem Procedure •T axsystem(Usetheselectiveentry) Selection of the tax system AUTO T AX CANADA T AX 01 CANADA T AX 02 CANADA T AX 03 CANADA T AX 04 CANADA T AX 05 CANADA T AX 06 CANADA T AX 07 CANADA T AX 08 CANADA T AX 09 CANADA T AX 10 CANADA T AX 1 1 NOTE T ax system: • For US tax system, select “AUTO T[...]

  • Page 86

    84  ■ T ax1through4 Procedure Selection of tax method (T o the following table tax or % tax) T ABLE T AX: Programmed tax table is used. % T AX: Programmed % tax rate is used. •T abletax Procedure Selection of the interval The screen continues. •INTERV AL(Usetheselectiveentry) LOW 0.99: Less than 0.99 (max. 72 [...]

  • Page 87

    85 <Sampletaxtable> T ax table: 6% T o program a tax table, rst make a table like the right table shown below. Taxes Range of sales amount Minimum breakpoint .00 .01 .02 .03 .04 .05 .06 .07 .08 .09 .10 .11 .12 .13 .01 .11 .23 .39 .57 .73 .89 1.11 1.23 1.39 1.57 1.73 1.89 2.11 Maximum breakpoint .10 .22 .38 .56 .72 .88 1.10 1.22 1.38 [...]

  • Page 88

    86 Exampledataofabovetaxtable(8%)  T AXRA TE: 8.0000 (enter 8)  CYCLE: 1.00 (enter 100)  INITIALT AX: 0.01 (enter 1)  LOWERT AX: 0.1 1 (enter 1 1)  BREAKPOINT1: 0.26 (enter 26)  BREAKPOINT2: 0.47 (enter 47)  BREAKPOINT3: 0.68 (enter 68)  BREAKPOINT4: 0.89 (enter 89)  BREAKPOINT5: [...]

  • Page 89

    87 AutomaticSequencingKeyProgramming If you program frequently performed key operations for the a key , you can enter those key operations simply by pressing the corresponding a key in key operations.  ■ KeySequence Procedure 1. In the SETTING window , select “13 AUTO KEY .” • The AUTO KEY window will appear . 2. Enter the ke[...]

  • Page 90

    88 ReadingofStoredPrograms Y ou can read programs stored in the PROGRAM mode.  ■ Programreadingsequence T o read those programs stored in the PROGRAM mode, use the following procedure: 1. Select the PROGRAM mode from the mode selection window . 2. Select “1 READING” from the PROGRAM mode to display the items list, and press [...]

  • Page 91

    89  ■ Sampleprintouts •Departments Tax status Operating mode Report type Dept. code Description Group no. HALO limit Amount entry type SICS Function programming Unit price 01 0:Inhibit 1:Open 2:Preset 3:Open&Preset 0:No 1:Yes Bottle return item Commission group no. •PLU/UPC Description UPC code Description Report type PL[...]

  • Page 92

    90 •Functions Report type Sign (plus/minus) HALO limit Commission rate Function text Type I=Item S=Subtotal Rate •Media Report type HALO Function text Rate Foreign currency symbol (Printed if programmed) Tab Programming data (00) Programming data (00) Entry of amount tendered (0:Non-Compulsory, 1:Compulsory) Footer print on receipt [...]

  • Page 93

    91 •Functiontext Report type Function Text NOTE The text of “GST EXMPT”, “PST TTL” and “GST TTL” appears only when Canadian tax is selected. •Clerk Report type Clerk name Clerk code Auto key operation/ Pass code 0: Enable 1: Disable •Manager Report type Pass code[...]

  • Page 94

    92 •Modepasscode Report type Mode Pass code •T rainingclerk Training mode title text Report type Training clerk code •Optionalfeature Item Setting Report type[...]

  • Page 95

    93 •Reportsetting Report type Setting Item •Message Report type Receipt logo text[...]

  • Page 96

    94 •Deviceconguration Report type Setting Item (The Quebec scal type is as follows.) Report type Setting Item[...]

  • Page 97

    95 •T ax Report type Tax no. Tax system Lower taxable amount Tax rate Tax table •AUTOkey Report type Key operation •ROMversion Report type[...]

  • Page 98

    96 EFTT estFunction The EFT T est function appears only when the RS port is programmed to “EFT” in “Device Conguration Programming”. Use the following procedure to perform the EFT test function. Procedure 1. Press the j key and select the “6 PROGRAM MODE” and press the A key . In the “PROGRAM MODE” window , select “3 EFT [...]

  • Page 99

    97 SDCARDMode Y ou can exchange data through an SD memory card between your register and a PC when managing the data in your register by using the SHARP’s PC software “PC-Link”. For “PC-Link”, consult your dealer . Y ou can also save all necessary data in the register to an SD memory card for backup. T o use the SD memory card funct[...]

  • Page 100

    98  ■ Foldernameselecting Procedure (1) Select “3 FOLDER CONTROL” in the SD CARD mode and press the A key , the FOLDER CONTROL window is displayed. (2) Select “2 SELECT FOLDER” and press the A key , the folder name list window is displayed. (3) Select the required folder name from the list, and press the A key . T o cancel the op[...]

  • Page 101

    99  ■ Dataloading The programming data can be loaded from the SD card. Procedure (1) Select “2 LOADING” in the SD CARD mode and press the A key . The following selection window is displayed. Item Data list IND. PROGRAM Select the individual programming data: DEP AR TMENT PLU/UPC CLERK GRAPHIC LOGO LOGO TEXT T AX ALL PROGRAM All programm[...]

  • Page 102

    100 b  U n i v e r s a l  P r o d u c t  C o d e  ( U P C )  o r  E u r o p e a n  A r t i c l e  N u m b e r  ( E A N )  ■ UPCorEANcode Y our register can transact the following codes: • UPC-A (Number system character: 0, 2, 3, 4) UPC-E • EAN-8 EAN-13 Internal code EAN-8/EAN-13 ITF-14 UPC-A • Number s[...]

  • Page 103

    101  ■ Add-oncode UPC-A and EAN-13 may be followed by a two digits number or a ve digits number as add-on code, excepting UPC-A without a check digit plus two or ve digits add-on code. Therefore, the total number of digits enterable for sales entries are as shown below: NOTE Y our register does not read automatically the encoded price[...]

  • Page 104

    102 c  OperatorMaintenance InCaseofPowerFailure When power is lost, the register retains its memory contents and all information on sales entries. • When power failure is encountered in register idle state or during an entry , the register returns to the normal state of operation after power recovery . • When power failure is [...]

  • Page 105

    103 ReplacingthePaperRoll  ■ Recordingpaperspecications Be sure to use paper rolls specied by SHARP . The use of any other paper rolls than specied could cause paper jamming, resulting in register malfunction. Paperspecication Paper width: 57.5 ± 0.5 mm Max. outside diameter: 80 mm Quality: High quality (0.06 to [...]

  • Page 106

    104 4. Feed the end of the paper along with the paper positioning guides as per the diagram. 5. While holding down the paper , slowly close the print roller arm of the receipt side, and push down the arm until you hear a click locking the arm. NOTE If the print roller arm is not securely locked, printing is not done right. If this problem occurs, o[...]

  • Page 107

    105 9. While holding down the paper , slowly close the print roller arm of the journal side, and push down the arm until you hear a click locking the arm. 10. Remove the paper holding plate from the spool. Insert the end of the paper into the slit in the spool. (Press the journal paper feed key to feed more paper if required.) Wind the paper two or[...]

  • Page 108

    106  ■ Replacingthepaperroll When colored dye appears on the edges of the paper roll, it is time to replace the paper roll. Use paper of 57.5 ± 0.5 mm in width. T o prevent jamming be sure to use paper specied by SHARP . Replacingthereceiptpaperroll: 1. Conrm that the REG mode has been selected. 2. Remove the printe[...]

  • Page 109

    107 CleaningthePrinter(PrinterHead/Sensor/Roller) When the printed text is getting dark or faint, paper dust may be stuck to the printer head, sensor and/or roller . Clean them as follows: CAUTION: Nevertouchtheprinterheadwithatooloranythinghardasitmaydamagethehead.  Thepapercu[...]

  • Page 110

    108 DrawerandDrawerLockKey  ■ RemovingtheTill The till in the register is detachable. After closing your business for the day , remove the till from the drawer and keep the drawer open. The coin case is also detachable from the till. • For ER-A347 • For ER-A347A Till Coin case Drawer Till Coin case Drawer  ■ Opening?[...]

  • Page 111

    109 BeforeCallingforService If you encounter any of the following problems, please read below before calling for service. Fault Checking • The display does not illuminate. • Is power supplied to the electric outlet? • Is the power cord plug out or loosely connected to the electric outlet? • Is the register in screen-save mode? • [...]

  • Page 112

    1 10 d  Specications Model: ER-A347 ER-A347A Dimensions: 16.7 (W) x 15.6 (D) x 12.6 (H) in. (425 (W) x 395 (D) x 320 (H) mm) Weight: Approx. 24.3 Ib (1 1 kg) Power Source: 120V AC, 60Hz Power Consumption: Stand-by: 7.4 W Operating: 15.0 W (max.) Working T emperature: 32 to 104 °F (0 to 40 °C) Humidity: 20 % to 85 % Built-in battery: Recharg[...]

  • Page 113

    InU.S.A.: W ARRANTY DISCLAIMER PLEASE BE SURE T O ASK ABOUT THE W ARRANTY THA T AN AUTHORIZED DEALER EXTENDS TO YOU. In order to assure you, the end-user , of warranty protection, Sharp extends a limited warranty to each of its authorized deal ers, and in turn require s each of its authorized dealers to extend its own warranty to you on terms[...]

  • Page 114

    InCanada: W ARRANTY DISCLAIMER PLEASE BE SURE T O ASK ABOUT THE W ARRANTY THA T AN AUTHORIZED DEALER EXTENDS TO YOU. In order to assure you, the end-user , of warranty protection, Sharp extends a limited warranty to each of its authorized deal ers, and in turn require s each of its authorized dealers to extend its own warranty to you on terms[...]

  • Page 115

    ER-A347/A347A SHARP ELECTRONICS CORPORATION Sharp Plaza, Mahwah, New Jersey 07495-1163 1-800-BE-SHARP For additional information and product registration, please visit www.sharpusa.com SHARP ELECTR ONICS OF CANAD A L TD SHARP ÉLECTR ONIQUE DU CANAD A L T ÉE 335 Britannia Road East, Mississauga, Ontario L4Z 1W 9 http://www.sh arp.ca ELECTRONIC CAS[...]