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Sharp AR-C360P manual

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Table of contents for the manual

  • Page 1

    [...]

  • Page 2

    Sharp AR-C360P User’s Guide Copyright Information > 2 Copyright Information Copyright © 2005 Sharp Electronics Corporation and its suppliers. Document Information Sharp AR-C360P User’s Guide P/N 59379701, Revision 1.0 September, 2005 Disclaimer Every effort has been made to ensure that th e information in this document is complete, accurate[...]

  • Page 3

    Sharp AR-C360P User’s Guide Contents > 3 Contents Copyright Information . . . . . . . . . . . . . . . . . . . . . . 2 Document Information . . . . . . . . . . . . . . . . . . . . . 2 Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Trademark Information . . . . . . . . . . . . . . . . . . . . . 2 Regulatory Information [...]

  • Page 4

    Sharp AR-C360P User’s Guide Contents > 4 Checking current settings . . . . . . . . . . . . . . . . . . 40 Interfaces and connection . . . . . . . . . . . . . . . . . . 40 Connecting the USB inte rface . . . . . . . . . . . . . 41 Connecting the network inte rface . . . . . . . . . . . 41 Using the Drivers CD . . . . . . . . . . . . . . . . . .[...]

  • Page 5

    Sharp AR-C360P User’s Guide Contents > 5 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Appendix A – Display Panel Messages . . . . . . . . 100 Appendix B – Menu system . . . . . . . . . . . . . . . . . 1 02 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Print Page Count . . . . . . . . . .[...]

  • Page 6

    Sharp AR-C360P User’s Guide Notes, cautions and warnings! > 6 Notes, cautions and warnings! NOTE A note provides additional info rmation to supplement th e main text. CAUTION! A caution pr ovides additi on al information which, if ignored, may result in equi pment malfun ction or damage. WARNING! A warning provides additional information which[...]

  • Page 7

    Sharp AR-C360P User’s Guide Introduction > 7 Introduction Congratulations on buying an Sharp color printer. Your new printer is designed with advanced features to give y ou clear, vibrant color prints and crisp black and white pages at high speed on a range of print media for the office. In addition, the EFI Fiery print control and job managem[...]

  • Page 8

    Sharp AR-C360P User’s Guide Introduction > 8 > USB 2.0 and parallel (IEEE-1284) interfaces > PCL, PS emulations > EFI Fiery controller and software > Graphics Arts capability with full suite of EFI utilities[...]

  • Page 9

    Sharp AR-C360P User’s Guide Introduction > 9 Additionally, the following optional features are available: > High Capacity Feeder (HCF) (1590 sheets) for loading a further sheets at a time to minimi ze operator intervention, or different paper stocks for letterhead stationery, alternative paper sizes or other print media: > Memory Expansi[...]

  • Page 10

    Sharp AR-C360P User’s Guide Introduction > 10 About this guid e NOTE Images used in this manual may include optional features that your printer does not have installe d. Also, they may omit features not essential to th e descriptio n of a particular function. This manual is your user’s guide (check the web site, www.sharpusa.com, for the mos[...]

  • Page 11

    Sharp AR-C360P User’s Guide Introduction > 11 These are paper documents that are packaged with the consumables and optional accessories. > Online Help : online information accessible from the printer driver and utility software Online usage This guide is intended to be read on screen using an Adobe Acrobat Reader. Use the navigation and vie[...]

  • Page 12

    Sharp AR-C360P User’s Guide Introduction > 12 2. Choose which pages you wish to print: (a) [All pages], (1), for the entire manual. (b) [Current page], (2), for the page at which you are looking. (c) [Pages from] and [to], (3), for the range of pages you specify by entering their page numbe rs. 3. Click on [OK]. 1 2 3[...]

  • Page 13

    Sharp AR-C360P User’s Guide Printer and paper overvie w > 13 Printer and paper overview Opening and closing the top cover To open the top cover, squeeze the top cove r handle (1) to release the catch and raise the cover. To close the top cover, push gently (1) until the cover stops midway and then push harder (2) to close the cover completely.[...]

  • Page 14

    Sharp AR-C360P User’s Guide Printer and paper overvie w > 14 Ident ify ing maj or compone nts The major components of your printer are identified in the g raphics below. 1. Paper holding arm 2. T op cover (face-down stacker) 3. MP T ra y (multi-purpose tr ay) 4. T ray 1 side co ver 5. Paper size label 6. Pap e r g a u ge 7. T ray 1 (paper tray[...]

  • Page 15

    Sharp AR-C360P User’s Guide Printer and paper overvie w > 15 10. F ace-down stacker 11. Power (on/off ) switch 12. F ace-up stacker 13. Duplex unit 10 12 11 13[...]

  • Page 16

    Sharp AR-C360P User’s Guide Printer and paper overvie w > 16 14. Interface unit 15. Network interface connector 16. Par alle l interface connector 17. USB interface connector 18. Power connector 19. V entilat ion openings 14 18 19 15 16 17[...]

  • Page 17

    Sharp AR-C360P User’s Guide Printer and paper overvie w > 17 20. Image drum cartridge and toner cartridge (Cy an) 21. Image drum cartridge and toner cartridge (Magenta) 22. Image drum cartridge and toner cartridge (Y ellow) 23. Image drum cartridge and toner cartridge (Black) 24. T oner cartridge 25. Image drum cartridge 26. Fuser unit 27. LED[...]

  • Page 18

    Sharp AR-C360P User’s Guide Printer and paper overvie w > 18 28. Belt unit 29. Drum basket handle 30. Drum basket 28 29 30[...]

  • Page 19

    Sharp AR-C360P User’s Guide Printer and paper overvie w > 19 31. High capacity Feeder (HCF) 3 tr ays Software supplied CDs: > Printer Drivers Contains PCL and PS drivers, utilities and productivity software for the PCL driver. > Documentation Contains documentation in electronic form to describe how to use the printer for day-to-day task[...]

  • Page 20

    Sharp AR-C360P User’s Guide Printer and paper overvie w > 20 Paper recommendations Your printer will handle a variety of print media, including a range of paper weights and sizes, transparencies and envelopes. This section provides general advice on choice of media, and explains how to use each type. The best performance will be obtain ed when[...]

  • Page 21

    Sharp AR-C360P User’s Guide Printer and paper overvie w > 21 Pap er in put and o utpu t info rmation The following table relates paper parameters to input trays (Tray 1 to Tray 4 (numbering from the top) and MP Tray) and to output areas (Face-down stacker and Face-up stacker). TYPE SIZE WEIGHT INPUT/ OUTPUT Plain paper A3, A3 Nobi, A3 Wide, A4[...]

  • Page 22

    Sharp AR-C360P User’s Guide Printer and paper overvie w > 22 T r ansparencies Glossy paper A4, Letter 0.004 in T ray 1 or MP T ray Fa c e - u p S t a c k e r TYPE SIZE WEIGHT INPUT/ OUTPUT[...]

  • Page 23

    Sharp AR-C360P User’s Guide Printer and paper overvie w > 23 Trays and stackers Trays 1 to 4 Tray 1 is the standard blank paper input tray and can h old up to 530 sheets of 20 lb (75 g/m²) paper. Additional trays (via the High Capacity Feeder), to give a total of 4, can be a dde d as an o pti on t o give a total tray capacity of 2120 sheets o[...]

  • Page 24

    Sharp AR-C360P User’s Guide Printer and paper overvie w > 24 stocks from 17 – 57 lb (64 – 216 g/m²). Pages printed in reading order (page 1 first) will be sorted in reading order (last page on top, facing down ). Face-up stacker The face-up stacker should be opened and the tray extension pulled out when required for use. (With the face-up[...]

  • Page 25

    Sharp AR-C360P User’s Guide Printer and paper overvie w > 25 Tray and stacker examples Loading Trays 1 to 4 Tray 1 is used in the following example. 1. Pull out the tra y . 2. Press the paper rear stopper tab (1) and adjust the tab to the required paper siz e. 3. F an the paper to be loaded then tap the edges of the stack on a flat surface to [...]

  • Page 26

    Sharp AR-C360P User’s Guide Printer and paper overvie w > 26 To avoid paper jams: > Do not leave space between the paper and the guides and rear stopper . > Do not overfill the paper tr ay . Capacity depends on the paper type. > Do not load damaged paper . > Do not load paper of different sizes or ty pes at the same time. 5. Gently[...]

  • Page 27

    Sharp AR-C360P User’s Guide Printer and paper overvie w > 27 Using the MP Tray 1. Squeeze the handle (1) and open the multi-purpose tray . 2. Fold out the paper support section and swivel ou t the extension supports (2). 3. Adjust the paper guides (3) to the size of the paper being used. 1 2 3[...]

  • Page 28

    Sharp AR-C360P User’s Guide Printer and paper overvie w > 28 4. F an the paper to be loaded then tap the edges of the stack on a flat surface to make it flush. 5. Load the paper . > For single-sided printing on letterhead, load the paper into the multi-purpose tray with pre-printed side up and top edge into the printer . > For two-sided [...]

  • Page 29

    Sharp AR-C360P User’s Guide Printer and paper overvie w > 29 Using the stackers Face-down stacker When the face-up stacker (1) on the le ft side of the printer is closed (its normal position), paper is ejected to the face-down stacker on the top of the printer. Face-up stacker The face-up exit path is used for heavy paper (cardstock etc.), env[...]

  • Page 30

    Sharp AR-C360P User’s Guide Printer and paper overvie w > 30 2. Flip out the paper support (2). 3. Swivel out the paper support extension (3). 2 3[...]

  • Page 31

    Sharp AR-C360P User’s Guide Control panel > 31 Control panel The control panel can be swivelle d to 90° (maximum) upwards from its base position (1) as required for ease of use. 1[...]

  • Page 32

    Sharp AR-C360P User’s Guide Control panel > 32 Buttons a nd lights The parts of the control panel are identified and briefly explaine d below : 1. Shutdown/Restart button Hold down for more than 2 seconds for a soft shutdown. You can then press this button again for a restart or use the Power switch to turn off the printer completely. 2. Ready[...]

  • Page 33

    Sharp AR-C360P User’s Guide Control panel > 33 5. Up-arrow button Enters menu mode and enables upward movement through the displayed list of menu items 6. Down-arrow button Enters menu mode and enables downward movement through the displayed list of menu items 7. Back button Returns to the previous higher level menu item 8. Enter button Enters[...]

  • Page 34

    Sharp AR-C360P User’s Guide Control panel > 34 Display Panel m essages There are four types of display panel message: > Help information > Status information > Menu (functions) information > Configuration inf ormation The display panel messages, supp lemented by the Help messages where appropriate, are intended to be self-explanato[...]

  • Page 35

    Sharp AR-C360P User’s Guide Control panel > 35 menus are available to the general user to make v arious settings that are used in the running of the printer. Administrator menu: accessed by pressing the Enter button for more than 2 seconds while turning on the printer power supply (including Restart). Available to administrator level users. Re[...]

  • Page 36

    Sharp AR-C360P User’s Guide Control panel > 36 Usi ng the menus NOTE Menu details are given in “Appe ndix B – Menu system ” on page 102 for reference. The Enter , Up-arrow , Down-arrow and Back buttons are used to move through the printer menus. Yo u can adjust settings (e.g. set the paper size for Tray 1) or view information (e.g. how m[...]

  • Page 37

    Sharp AR-C360P User’s Guide Getting started > 37 Getting started This section provides information to help you get started with using your printer. Prin ter loca tion Check that you have sufficient space for access: > around your printer: 60cm 60cm 20cm 8in 100cm 40in 24in 24in[...]

  • Page 38

    Sharp AR-C360P User’s Guide Getting started > 38 > above your printer: Turning Off/On Turning Off 1. Hold down the Shutdown/Restart button (1) on the control panel for more than 2 seconds to start the shutdown process. 70cm 28in 1[...]

  • Page 39

    Sharp AR-C360P User’s Guide Getting started > 39 2. When the display panel shows that you can either turn off or restart the printer , use the On/Off switch to turn off the printer . Please wait as this may tak e a short time. Turning On NOTE If the display panel shows th at yo u can either turn off or restart the printer, pres s Shutdown/Rest[...]

  • Page 40

    Sharp AR-C360P User’s Guide Getting started > 40 Checking cu rrent settings Carry out the following steps to generate a C onfiguration report (Menu Map) to confirm that your printer is correctly configured. 1. Ensure that there is Letter paper in T r ay 1 (to be used in this operation). 2. Ensure that the display panel indicates that the print[...]

  • Page 41

    Sharp AR-C360P User’s Guide Getting started > 41 > Ethernet – For network cable connection. NOTE Interface cables are not supplied with your printer. Connecting the parallel interf ace 1. T urn off the printer and the computer . 2. Connect a par allel cable betwee n the printer an d computer . 3. T urn on the printer and then the computer[...]

  • Page 42

    Sharp AR-C360P User’s Guide Getting started > 42 2. Remo ve the protective cov er from the network connector on the printer . 3. Connect an Ethernet cable between the printer and an Ethernet hub.[...]

  • Page 43

    Sharp AR-C360P User’s Guide Getting started > 43 4. T urn on the printer and then the computer . If your printer is to be installed as a network printer, please refer to the relevant section in the Software Installation Guide and Configuration Guide for furth er details on how to configure the network connection before installing the printer d[...]

  • Page 44

    Sharp AR-C360P User’s Guide Operation > 44 Operation Using the printer For full details of how to use the pr inter and any optional accessories to print jobs efficiently and effectiv ely, please refer to the Printing Guide.[...]

  • Page 45

    Sharp AR-C360P User’s Guide Consumables and maintenan ce > 45 Consumables and maintenance This section explains how to replace consum able and maintenance items when due. As a guide, the life expectancy of these items is: > T oner — 15,000 Letter pages at 5% coverage. The printer is shipped with sufficient to ner for 7,500 Letter pages in[...]

  • Page 46

    Sharp AR-C360P User’s Guide Consumables and maintenan ce > 46 Consumab le item order information Maintenance item order d etails ITEM LIFE ORDER NUMBE R T oner , Black 15,000 Letter pages @ 5% AR -C3 6TBU T oner , Cyan 15,000 Letter pages @ 5% AR -C3 6TCU T oner , Magenta 15,000 Letter pages @ 5% AR -C3 6TMU T oner , Y ellow 15,000 Letter page[...]

  • Page 47

    Sharp AR-C360P User’s Guide Consumables and maintenan ce > 47 Rep lacin g con sumable s/mainte nance item s Each consumable or maintenance item comes complete with its own installation details which give full instructions on replacement. You are advised to follow these instructions carefully. Cleaning the LED heads You are advised to clean the[...]

  • Page 48

    Sharp AR-C360P User’s Guide Consumables and maintenan ce > 48 2. With an LED lens cleaner or soft cloth, gently wipe each of the four heads (1). Move the cleaner as shown , using a clean section of the cleaner with each pass. Be careful not to damage the guards (2). 3. Close the top cover . 1 2[...]

  • Page 49

    Sharp AR-C360P User’s Guide Consumables and maintenan ce > 49 Cleaning the paper feed rol lers Clean the paper feed rollers if paper jams frequently occur. 1. Remov e items like a wrist watch or bracelet then use the Shutdown/Restart button followed by the On/Off switch to turn the printer off . 2. Open T ray 1 side cover and pull out the pape[...]

  • Page 50

    Sharp AR-C360P User’s Guide Consumables and maintenan ce > 50 3. Remo ve T r ay 1 completely from the printer . 4. Gaining access through the gap left by T ray 1, wipe the 3 paper feed rollers (2) with a soft cloth lightly moistened with wate r . 5. Re place T r ay 1. 2[...]

  • Page 51

    Sharp AR-C360P User’s Guide Consumables and maintenan ce > 51 6. Return the paper guide plate to its original position and close T ray 1 side co ver . 7. T urn on the printer .[...]

  • Page 52

    Sharp AR-C360P User’s Guide Consumables and maintenan ce > 52 Cleaning the pri nter casing 1. T urn the printer off by using the Shutdown/Restart button followed by the On/Off switch. 2. Wipe the printer surface with a soft cloth moistened sparingly with water or neutral detergent. 3. Use a soft dry cloth to dry the printer surface.[...]

  • Page 53

    Sharp AR-C360P User’s Guide Consumables and maintenan ce > 53 4. T urn on the printer .[...]

  • Page 54

    Sharp AR-C360P User’s Guide Consumables and maintenan ce > 54 Emptying the punch chi p box (Punch unit optional accessory) When the display panel indicates that the punch chip box is full, empty the box as follows: 1. Operate the Finisher lever and mov e the Finisher away from the printer . 2. Pull out the punch chip box, bein g careful to kee[...]

  • Page 55

    Sharp AR-C360P User’s Guide Consumables and maintenan ce > 55 3. Discard the chips in an appropriate place. 4. Replace the punch chip bo x carefully into the Finisher .[...]

  • Page 56

    Sharp AR-C360P User’s Guide Consumables and maintenan ce > 56 5. Check that the punch chip box has been re placed correctly then move the Finisher back into position, being careful not to trap yo ur fingers.[...]

  • Page 57

    Sharp AR-C360P User’s Guide Optional accessories > 57 Optional accessories This section describes optional accessory equipment for your printer. The following accessories are available: > Finisher (for stapling or saddle stitching printer output) > Punch unit (to extend Finisher functionality) Accessory order information ITEM ORDER NUMBE[...]

  • Page 58

    Sharp AR-C360P User’s Guide Optional accessories > 58 Insta lling a ccessories Each accessory (apart from the Finisher and MFP Upgrade Kit) comes complete with its own documentation which gives full instructions on installation. You are advised to follow these instructions carefully. After installation, print out a Menu Map (Configuration docu[...]

  • Page 59

    Sharp AR-C360P User’s Guide Troubleshooting > 59 Troubleshooting This section provides information to help you deal with problems that may arise when using the printer. The following paragraphs describe actions to take in the event of a paper jam and how to deal with unsatisfactory print results. Display panel messages about paper jams and rel[...]

  • Page 60

    Sharp AR-C360P User’s Guide Troubleshooting > 60 2. Holding it by the tab (2), turn the paper guide outward. 3. Carefully remove the jam med paper . 4. Put the paper guide back into po sition and close T ray 1 side cover . 2[...]

  • Page 61

    Sharp AR-C360P User’s Guide Troubleshooting > 61 Open cover, paper jam, side cover 1. If the MP T r ay is open, close it so that the side co ver (1) is visible. 2. Pull the release lever (2) and pull open the side cover . 1 2[...]

  • Page 62

    Sharp AR-C360P User’s Guide Troubleshooting > 62 3. Carefully remove the jam med paper . 4. Close the side cover .[...]

  • Page 63

    Sharp AR-C360P User’s Guide Troubleshooting > 63 Open cover, paper jam, to p cover 1. Squeeze the top cover handle (1) and open the top cover . 2. Squeeze the basket handle (2) and raise the drum basket. WARNING! Be careful not to touch the fuser unit which is hot after printing. 1 2[...]

  • Page 64

    Sharp AR-C360P User’s Guide Troubleshooting > 64 3. Carefully remove an y paper on the belt. 4. If paper is jammed in the fuser unit, push the lock lever (3) in the direction shown to release the unit. Holding the fuser unit (4) by the handle, lift it out of the printer and place it on a flat surface. WARNING! Be careful not to touch the fuser[...]

  • Page 65

    Sharp AR-C360P User’s Guide Troubleshooting > 65 5. Pull up the jam release levers (5) and remov e the jammed paper . 6. Carefully replace the fuser unit into the printer and turn the lock lever (6) in the direction shown to lock the fuser unit. 5 6[...]

  • Page 66

    Sharp AR-C360P User’s Guide Troubleshooting > 66 7. If paper is jammed near the paper exit, open the face-up stacker (7). 8. Open the side cover (paper exit) (8) and remo ve the jammed paper . 7 8[...]

  • Page 67

    Sharp AR-C360P User’s Guide Troubleshooting > 67 9. Close the side cover (paper exit) and then the face-up stacker . 10. Return the image drum basket (9) into position and check it is locked. 9[...]

  • Page 68

    Sharp AR-C360P User’s Guide Troubleshooting > 68 11. Close the top cover and ensure it is latched. Paper jams – d uplex unit Check duplex unit, paper jam 1. If a Finisher unit is attached to y our printer , operate the lever (1) of the Inverter unit to separate the In verter from the printer . 1[...]

  • Page 69

    Sharp AR-C360P User’s Guide Troubleshooting > 69 2. Operate the duplex cover release button (2) and open the cover . 3. Carefully remove an y jammed paper . 2[...]

  • Page 70

    Sharp AR-C360P User’s Guide Troubleshooting > 70 4. Operate the levers (3) and pull out the duplex unit. 5. Holding the front top cover by the grip (4), push it gently inwards and raise it. 3 3 4[...]

  • Page 71

    Sharp AR-C360P User’s Guide Troubleshooting > 71 6. Remo ve any jammed paper . 7. In similar manner , check for and clear any paper jammed under the rear top cover .[...]

  • Page 72

    Sharp AR-C360P User’s Guide Troubleshooting > 72 8. Replace the two top covers. 9. Raise the front cover of the duplex unit.[...]

  • Page 73

    Sharp AR-C360P User’s Guide Troubleshooting > 73 10. Push the duplex unit back into position. 11. If you detached a Finisher unit to gain access to the duplex unit, replace the Finisher unit.[...]

  • Page 74

    Sharp AR-C360P User’s Guide Troubleshooting > 74 Paper jams – F inisher (optional accessory) Check Finisher, paper jam/paper remains Use the Help button on the printer control panel to check the number displayed. You will need this to be able to clear the paper jam. The following paragraphs explain what to do for each of the indicated numeri[...]

  • Page 75

    Sharp AR-C360P User’s Guide Troubleshooting > 75 2. Operate the Finisher lever (1) and mov e the Finisher away from the Inverter . 3. Open the Finisher top cover . 1[...]

  • Page 76

    Sharp AR-C360P User’s Guide Troubleshooting > 76 4. Carefully remove an y jammed paper . 5. Close the Finisher top cover .[...]

  • Page 77

    Sharp AR-C360P User’s Guide Troubleshooting > 77 6. Move the Finisher back into position and connect it to the Inverter . 594, 597, 598/ 644, 646 (paper jam in Finish er) 1. Operate the Finisher lever (1) and mov e the Finisher away from the Inverter . 1[...]

  • Page 78

    Sharp AR-C360P User’s Guide Troubleshooting > 78 2. Open the Finisher front cover (2). 3. Continue to turn the lower knob (3) clockwise until any jammed paper is completely ejected. 2 3[...]

  • Page 79

    Sharp AR-C360P User’s Guide Troubleshooting > 79 4. Remov e the ejected paper . 5. Close the Finisher front cover .[...]

  • Page 80

    Sharp AR-C360P User’s Guide Troubleshooting > 80 6. Open the Finisher right side cover . 7. Carefully remove an y jammed paper .[...]

  • Page 81

    Sharp AR-C360P User’s Guide Troubleshooting > 81 8. Close the Finisher right side cov er . 9. Move the Finisher back into position and connect it to the Inverter .[...]

  • Page 82

    Sharp AR-C360P User’s Guide Troubleshooting > 82 590 (paper jam in Finisher/Punch unit) 1. Operate the Finisher lever (1) and mov e the Finisher away from the Inverter . 2. Move the tab (2) on the right side of the Finisher to align it with the mark (3). 1 2 3[...]

  • Page 83

    Sharp AR-C360P User’s Guide Troubleshooting > 83 3. Open the Finisher top cover . 4. Carefully remove an y jammed paper . 5. Close the Finisher top cover .[...]

  • Page 84

    Sharp AR-C360P User’s Guide Troubleshooting > 84 6. Move the Finisher back into position and connect it to the Inverter . Check Inverter, paper jam 1. Operate the Finisher lever (1) and mov e the Finisher away from the Inverter . 1[...]

  • Page 85

    Sharp AR-C360P User’s Guide Troubleshooting > 85 2. Squeeze the recessed handle (2) and open the left side cover of the Inv erter . 3. Carefully remove an y jammed paper . 2[...]

  • Page 86

    Sharp AR-C360P User’s Guide Troubleshooting > 86 4. Close the Inverter left side cov er . 5. Move the Finisher back into position and connect it to the Inverter .[...]

  • Page 87

    Sharp AR-C360P User’s Guide Troubleshooting > 87 6. Operate the Inv erter lever (3) and separate the Inverter from the printer . 7. Open the right side door (4) of the Inverter . 3 4[...]

  • Page 88

    Sharp AR-C360P User’s Guide Troubleshooting > 88 8. Remo ve any jammed paper . 9. Close the right side door .[...]

  • Page 89

    Sharp AR-C360P User’s Guide Troubleshooting > 89 10. Move the Finisher and Inverter back into position and connect to the printer . Avoiding paper jams The following table summarizes possi ble causes of paper jams and suggests ways of avoiding them. POSSIBLE CAUSE SUGGESTED REMEDY The printer is not level. Place the printer on a steady , level[...]

  • Page 90

    Sharp AR-C360P User’s Guide Troubleshooting > 90 Y our printer feed roller is dirty . Wipe the roller with a cloth moistened with water . Y our printer feed rollers are wearing out. Replace the feed rollers. The media weight or t ype have been wro ngly set. Select the correct printer men u settings for [Media W eight] and [Media T ype]. POSSIB[...]

  • Page 91

    Sharp AR-C360P User’s Guide Troubleshooting > 91 Dealing with unsatisfactory printing SYMPTOMS POSSIBLE CAUSES STEPS TO TAKE V ertical white lines can be seen on th e printed pa ge. The LED head is dirty . Wipe the LED head with a LED lens clea ner or with a soft cloth. The toner is l ow. Repl ace the to ner cartridge. Forei g n materials may [...]

  • Page 92

    Sharp AR-C360P User’s Guide Troubleshooting > 92 V ertical lines appear . The image drum cartridge is da maged. Repl ace the image drum cartridge. The toner is l ow. Repl ace the to ner cartridge. Horizontal Lines and spots appear periodically . When the in terval is about 94mm (4in), the image drum (the gree n tube) is dam aged or dirty . Wip[...]

  • Page 93

    Sharp AR-C360P User’s Guide Troubleshooting > 93 Stap le jam s – Finish er (op tiona l acce ssory ) Check Finisher, Staple Jam When the display indicates a staple jam has occurred, clear the jam as follows: 1. Open the Finisher front cover . 2. T urn the knob in the direction indicated until the colored indicator appears.[...]

  • Page 94

    Sharp AR-C360P User’s Guide Troubleshooting > 94 3. Remo ve an y paper that awaits staplin g in the paper ejection area. 4. Pull out the staple unit.[...]

  • Page 95

    Sharp AR-C360P User’s Guide Troubleshooting > 95 5. T urn the knob in the direction indicated to move the stapler to the front. 6. Grip both sides of the staple cartridge, pull it up and remove it. 7. Raise the staple cartridge gate.[...]

  • Page 96

    Sharp AR-C360P User’s Guide Troubleshooting > 96 8. Remo ve all staples that are emerging from the staple case. 9. Return the staple cartridge gate to its original position. 10. Replace the staple cartridge.[...]

  • Page 97

    Sharp AR-C360P User’s Guide Troubleshooting > 97 11. Ensure that the staple cartridge is securely installed back into the staple unit then push the staple unit fully home. 12. Close the Finisher front cover , being careful not to tr ap your fingers.[...]

  • Page 98

    Sharp AR-C360P User’s Guide Specifications > 98 Specifications ITEM SPEC IFICAT ION Dimensions 25.8x24.4x18.2 in (WxDxH) 655x620x462 mm (WxDxH) W eight Without option s, 152 lb (68 kg) Print speeds 36 ppm color; 40 ppm monochrome 20 – 28 lb paper Resolu tion 1200 x 1200 dpi Emulations PCL 5c, PCL XL 2.1, PS Memory 1 GB (max.) Pape r input at[...]

  • Page 99

    Sharp AR-C360P User’s Guide Specifications > 99 Noise level Operati ng: 5 3dBA maxi mum Standby: 40dBA maximum Power sav e: 40dBA maximum after 30 mins background lev el ITEM SPEC IFICAT ION[...]

  • Page 100

    Sharp AR-C360P User’s Guide Appendix A – Display Panel Messages > 100 Appendix A – Display Panel Messages The display panel messages are inte nded to be self-explanatory. Representative messages are given as examples below. MESSAGE COMMENT Ready to Print Y our printer is online and ready to print. Printing tttttt Y our printer is prin ting[...]

  • Page 101

    Sharp AR-C360P User’s Guide Appendix A – Display Panel Messages > 101 Open Cov er Pap e r Re m a in s tttttt Please se e HELP for details Additional pa per has been detected after a paper jam has been cleared. Open tttttt side cover to check for additi onal paper . Y ou can access help details by p ressing the HELP button. Check Image Drum c[...]

  • Page 102

    Sharp AR-C360P User’s Guide Appendix B – Menu system > 102 Appendix B – Menu system The top-level Functions menus are: > Configuration > Print Pages > Suspend Printing > Res u me P ri n t in g > Print Secure Job > Menus > Shutdown > Admin Setup > Calibration > Print Statistics The other special top-level menu [...]

  • Page 103

    Sharp AR-C360P User’s Guide Appendix B – Menu system > 103 Configuration Print Page Count Finishe r Count ITEM VALUE DESCRIPTION Color P age nnnnnn Displays number of color printed pages converted to Letter equivalent. Monochrome Pag e nnnnnn Displays number of monochrome printe d pages converted to Letter equiv alent. T raym nnnnnn Displays[...]

  • Page 104

    Sharp AR-C360P User’s Guide Appendix B – Menu system > 104 Supplies Life Network The items and settings displayed are specific to your system. Full details are given in the Configuration Guide. ITEM VALUE DESCRIPTION xxxx Drum Remaining n nn% Displays the remaining life span of the xxxx drum as a percentage where xxxx can be Cyan, Magenta, Y[...]

  • Page 105

    Sharp AR-C360P User’s Guide Appendix B – Menu system > 105 Paper Size in Tr ay System ITEM VALUE DESCRIPTION Tr a y m w h e r e m is in range 1 to 4 (similar arrang ement for all trays) Executive Letter Short Edge Letter Long Edge Legal 14 Legal 13.5 Ta b l o i d Ta b l o i d E x t r a Legal 13 A6 A5 A4 Short Edg e A4 Long Edge A3 A3 Nobi A3[...]

  • Page 106

    Sharp AR-C360P User’s Guide Appendix B – Menu system > 106 Configuration example – monochrome pages printed To display the total monochrome pages printed so far (remembering that a duplex page counts as two pages): 1. Ensure that the display panel indicates that the printer is ready to print. 2. Enter menu mode by pressing either the Up-ar[...]

  • Page 107

    Sharp AR-C360P User’s Guide Appendix B – Menu system > 107 Print Pages ITEM VALUE DESCRIPTION PS T est Page Execute Prints the PostScrip t sample page. Configuration Execute Prints printer configuration details. Job Log Exe cute Prints EFI job log details. Color Charts (disk only) Execute Prints colour charts. PS Font L ist Execute Prints P [...]

  • Page 108

    Sharp AR-C360P User’s Guide Appendix B – Menu system > 108 Print Information example – demonstration page To print a printer demo page to demonstrate how you r printer prints: 1. Ensure that the display panel indicates that the printer is ready to print. 2. Enter menu mode by pressing either the Up-arrow or Down-arrow button a nd press the[...]

  • Page 109

    Sharp AR-C360P User’s Guide Appendix B – Menu system > 109 Prin t Secu re Jo b Menus Tray Configuration ITEM VALUE DESCRIPTI ON Enter P assword nnnn Enter a password to use secure printing. Not Found Use a se cure printing job (Secur e Job) or a job Stored to HDD when printing. When you print a Secu re document, it i s deleted from the HDD. [...]

  • Page 110

    Sharp AR-C360P User’s Guide Appendix B – Menu system > 110 T raym Config, where m is in ran g e 1 to 4 (similar arrang ement for all trays) Pape r S iz e Tray Size Custom Sets paper in T raym. X Dimension 3.9 – 8.3 (A) – 8.5 (L) – 12.9 inch 100 – 210 (A) – 216 (L) – 328 mm Sets Custom paper width for T raym. Sets for the directio[...]

  • Page 111

    Sharp AR-C360P User’s Guide Appendix B – Menu system > 111 T raym Config, where m is in ran g e 1 to 4 (similar arrang ement for all trays) Media W e ight Auto Light Medium Light Medium Medium Heavy Heavy Ultra Heavy 1 Ultra Heavy 2 Ultra Heavy 3 Sets media weight for Tr a y m . A3 Nobi Pape r A3 Nobi A3 Wide Tabloid Extra The printer detec [...]

  • Page 112

    Sharp AR-C360P User’s Guide Appendix B – Menu system > 112 MP T ray Config Paper Size A3 No bi A3 Wide A3 A4 Sht Edge A4 Long Edge (A) A5 A6 B4 B5 Short Edge B5 Long Edge Legal 14 Legal 13.5 T abloid Extra T abloid Letter Sht Edge Letter Long Edge (L) Executive Custom Com-9 Envelope Com-10 Envelope Monarch Envelope DL Envelope Landscape Pos [...]

  • Page 113

    Sharp AR-C360P User’s Guide Appendix B – Menu system > 113 MP T ray Config Media T ype Plain Letterhead T ransparency Labels Bond Recy cled Card stock Rou g h Glossy Envelope User T ype1 User T ype2 User T ype3 User T ype4 User T ype5 Sets th e media type fo r MP T ray . Media W e ight Auto Light Medium Light Medium Medium Heavy Heavy Ultra [...]

  • Page 114

    Sharp AR-C360P User’s Guide Appendix B – Menu system > 114 System Adjust ITEM VALUE DESCRIPTION Pow e r S a ve Time 5 min 15 min 30 min 60 min 240 min Sets the period after which power save mode starts. Clearable Wa r n i n g Online Job When Online is selected, you must manually clear the warning b y pressing the Online button. Change to Job[...]

  • Page 115

    Sharp AR-C360P User’s Guide Appendix B – Menu system > 115 Low T oner Continue Stop Sets the printing operation whe n insufficient toner is detected. Continue : the printer can continue printing while remaining online. Stop : the printer stops printing and goes offline. Jam Recov ery ON OFF ON : continues printing the job, including any jamm[...]

  • Page 116

    Sharp AR-C360P User’s Guide Appendix B – Menu system > 116 Print Positio n Adjust Duplex X Adju st 0.00 +0.25 – +2.00 -2.00 – -0.25 mm 0.00 +0.01 – +0.08 -0.08 – -0.01in During the flip-side printing of duplex printing, adjusts the location of the whole printing image (0.25 mm, 0.01in interval) perpendicular to t he direction of pap [...]

  • Page 117

    Sharp AR-C360P User’s Guide Appendix B – Menu system > 117 Pap e r B l a ck Setting 0 +1 – +2 -2 – -1 Used for micro adjustment when very visible fade d print results or light specks (or streaks) result when printing in Plain Paper/Black setting. Decrease the v alue if light specks (or streaks) or snow flak e like printing results in hig[...]

  • Page 118

    Sharp AR-C360P User’s Guide Appendix B – Menu system > 118 Menus example 1 – Tray 1 transparencies To print on transparencies (accommodated in Tray1): 1. Ensure that the display panel indicates that the printer is ready to print. 2. Enter menu mode by pressing either the Up-arrow or Down-arrow button a nd press them repeatedly until the Me[...]

  • Page 119

    Sharp AR-C360P User’s Guide Appendix B – Menu system > 119 Menus example 2 – MP Tray paper size To set paper size in the MP Tray: 1. Ensure that the display panel indicates that the printer is ready to print. 2. Enter menu mode by pressing either the Up-arrow or Down-arrow button a nd press them repeatedly until the Menus menu is highlight[...]

  • Page 120

    Sharp AR-C360P User’s Guide Index > 120 INDEX A access ories 57 installing58 order details57 arrow buttons33 B back button33 C cancel button33 cleaning feed rollers49 LED heads47 printer casing5 2 clearing paper jams59 staple jams93 consumables order details46 replacing45 control panel adjusting31 controls32 current settings checking40 D displ[...]

  • Page 121

    Sharp AR-C360P User’s Guide Index > 121 software19 specifications98 T troubleshooting59 turning off38 on39 U unsatisfactory printing91 user’s guide printing11[...]