Sharp AM-900 manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Sharp AM-900, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Sharp AM-900 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Sharp AM-900. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Sharp AM-900 should contain:
- informations concerning technical data of Sharp AM-900
- name of the manufacturer and a year of construction of the Sharp AM-900 item
- rules of operation, control and maintenance of the Sharp AM-900 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Sharp AM-900 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Sharp AM-900, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Sharp service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Sharp AM-900.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Sharp AM-900 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    DIGIT AL MUL TIFUNCTIONAL SYSTEM ONLINE GUIDE MODEL AM-900 1. Installation 2. Cop ying 3. Sending F ax es 4. Receiving F ax es 5. Special F ax Functions 6. Printing 7. Scanning 8. Printing Lists 9. Maintenance 10. T roublesho oting[...]

  • Page 2

    W ARNING - FCC Regulations state that an y unauthorized changes or modi fications to this equipment not ex pressly approv ed by the man ufacturer could void the user’ s authority to operate this equipment. Note: This equipment has been tested and f ound to comply with th e limits for a Class B digital device , pursuant to P art 15 of the FCC Rule[...]

  • Page 3

    1 Intr oduction W elcome, and thank you f or choosing a Sharp MFP! The MFP is a combination monochrome pr inter , copier , f ax, and color scanner . The f eatures and specifications of the MFP are shown below . Print specifications *The yields may vary dependi ng on cov erage and operating conditions. Copy specifications Printer type Laser T oner c[...]

  • Page 4

    2 Fax specifications *Based on Shar p Standard Char t at standard resolution, excluding time for protocol signals (i.e., ITU-T phase C time only). Scanning specifications A utomatic dialing 100 Speed Dial numbers M o d e m s p e e d 33,600 bps with automatic f allback to lo wer speeds (lowest speed 2400 bps) T ransmission time* Appro x. 3 seconds C[...]

  • Page 5

    3 General specifications As a par t of our policy of continuous improv ement, SHARP reser ves the right to make design and specification changes for product impro vement without prior notice. The performance specification figures indicated are nominal values of production units. There may be some de viations from these v alues in individual units. [...]

  • Page 6

    4 Important safety information • Do not disassemble this machine or attempt any procedures not descr ibed in this manual. Ref er all ser vicing to qualified ser vice personnel . • Do not install or use the machine near water , or when you are w et. Fo r example , do not use the machine near a bath tub, w ash bowl, kitchen sink or laundr y tub, [...]

  • Page 7

    5 T rademark inf ormation • Shar pdesk is a trademar k of Shar p Cor poration. • Microsoft, Windows and Inter net Explorer are trademarks of Microsoft Cor poration in the U .S.A. and other countries. • Acrobat and Adobe are trademar ks of Adobe Systems Incor po rated. • Eastman Software is a trademar k of Eastman K odak Company . • All ot[...]

  • Page 8

    6 T ab le of Contents A Look at the Operation Panel 8 1. Installation 10 Unpacking Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Installing the Toner Cartridge and Drum Cartridge. . . . . . . . . . . . . .[...]

  • Page 9

    7 5. Special Fax Functions 98 Distinctive Ring (Requires Subscription to Service) . . . . . . . . . . . . . 98 Polling (Requesting a Fax Transmission) . . . . . . . . . . . . . . . . . . . . 100 6. Printing 103 Printing a Document From an Application . . . . . . . . . . . . . . . . . . . 103 Selecting Print Settings . . . . . . . . . . . . . . . . [...]

  • Page 10

    8 A Look at the Operation P a nel Displa y This displays messages and prompts to help you oper ate the machine. ZOOM key Press this ke y to select an enlargement or reduction setting whe n making a cop y (page 54). E-SORT ke y Press this ke y when making multiple copies to ha ve the copies collated (sor ted into se ts with the page s ordered 1, 2, [...]

  • Page 11

    9 Stop key Press this ke y to cancel an operation before it is completed. COPY key Press this ke y to select cop y mode (page 51). SCAN key Press this ke y to select scan mode (page 124). HELP (F AX key and SCAN key) Press the FA X key and SCAN ke y simultaneously to print the HELP list, a brief guide to the operation of the machine. FA X k e y Pre[...]

  • Page 12

    10 1. Installation Unpac king Chec klist Bef ore setting up , make sure you ha v e all of the follo wing items. If any are missing, contact your dealer or retailer . P oints to keep in mind when setting up Do not place the machine in direct sunlight. Do not place the machine near heaters or air conditioners. K eep dust aw a y from the machine. K ee[...]

  • Page 13

    Installation 11 1. Installation Installation Attaching the tra ys Attach the document f eeder tray . Slide the output tra y into the machine as shown. When it stops , lift the end slightly and push in so that the tra y locks in place. Impor tant: The output tra y must be attached correctly or the machine will not operate. If you will be using legal[...]

  • Page 14

    Installation 12 Releasing the scanner Bef ore plugging in the power cord, pull the scanner release toward y ou to release the scanner lock. i Caution: Plugging in the power cord without releasing the scanner lock ma y damage the machine. If you need to mo ve the machine: i In the e vent that y ou need to move the machine to a ne w location, disconn[...]

  • Page 15

    Installation 13 1. Installation Connecting the power cor d Plug the power cord into a 120 V , 60 Hz, grounded AC (3-prong) outle t. i Caution: Make sure the scanner has been released as e xplained on the previous page bef ore plugging in the power cord. i Do not plug the power cord into any other kind of outlet. This will damage the machine and is [...]

  • Page 16

    Installation 14 Connecting the telephone line cord Inser t one end of the line cord into the socket on the bac k of the machine marked TEL. LINE . Inser t the other end into a wall telephone socket. Setting the dial mode: The machine is set for tone dialing. If y ou are on a pulse dial line, you must set the machine for pulse dialing. Press the k e[...]

  • Page 17

    Installation 15 1. Installation Important: i The f acsimile fu nction of this machine is not designed for use on a line which has call waiting, call forw arding, or cer ta in other special ser vices offered b y your telephone company . If you attempt to use the f acsimile function in conjunction with any of these ser vices, you ma y e xperie nce er[...]

  • Page 18

    Installing the Toner Cartridge and Drum Cartridge 16 Installing the T oner Cartridg e and Drum Car tridge The laser pr inter in the mach ine uses a toner car trid ge and a dr um car tr idge. i The star ter ton er car tr idge included w ith the machine can print approximately 1,500 letter-size pages at 5% page co verage . i When replacing the ton er[...]

  • Page 19

    Installing the Toner Cartridge and Drum Cartridge 17 1. Installation 2 Remove the ne w drum cartridg e from its pac kaging. 3 Insert the dr um cart ridge into the print compartment, sliding it along the guides. x Do not touch or al low other objects to contact the drum (the green cylinder). This may damage the drum. If finger prints, dust, o r othe[...]

  • Page 20

    Installing the Toner Cartridge and Drum Cartridge 18 5 Grasp the cartridg e handle and insert the toner cartridge into the print compartment, sliding it along the guides. x After inser ting the car tr idge, press on the arrow mark to make sur e it “clicks” into place. x Do not touch the roller in the toner car tridge. 6 Close the front co ver ?[...]

  • Page 21

    Installing the Toner Cartridge and Drum Cartridge 19 1. Installation Resetting the drum counter Each time you install a new drum car tr idge, follo w the steps below to reset the drum counter to zero . 1 Press and then or repeatedly until the display at right appears. 2 Press . 3 Press . 4 Press re peatedly to exit. MENU Z A Display: LIFE 7 If y ou[...]

  • Page 22

    Installing the Toner Cartridge and Drum Cartridge 20 Manuall y resetting the toner counter When a new toner car tri dge is installed, the toner counter is reset in Step 7 on the pre vious page. The procedure below is normally not necessar y; howev er , it can be used in the ev ent that you need to reset the toner counter manually . 1 Press and then[...]

  • Page 23

    Loading Printing Paper 21 1. Installation Loading Printing P aper Y ou can load up to 250 sheets of letter or legal paper (max. 20 lbs.) in the paper tray . Caution! Do not use the blank side of paper that has already been printed on. 1 Remove the output tra y . 2 Insert a stack of paper into the tray , print side up. x Important! The stack of pape[...]

  • Page 24

    Loading Printing Paper 22 4 Replace the output tray . x If you loaded legal size paper (or y ou changed the paper size), change the paper size setting as explained below . Setting the paper size The machine has been set at the factor y to use letter size paper . If you loaded legal size paper , you must change the paper size setting to LEGAL. 1 Pre[...]

  • Page 25

    Installing the Software 23 1. Installation Installing the Software T o use the machine as a pri nter and scanner for your computer , you must install the software and connect a USB cable . The CD-ROM that comes with the mach ine contains the f ollowing software: i MFP Drivers: These consist of the printer dr iver that allows the machine to be used [...]

  • Page 26

    Installing the Software 24 i T o scan a le gal size document (the maximum size) at 1200 dpi in ful l color , at least 1 GB of memor y is required. In addition, at least 600 MB or more of free hard disk space is required on th e drive where your oper ating system is installed. In Windows  Me, it is not possible to scan a letter size document at 1[...]

  • Page 27

    Installing the Software 25 1. Installation 4. Double-click the setup icon ( ) in the CD-ROM windo w . 5. If the Language Selecti on window appears, select the language that you wish to use and click Next (the language selectio ns will vary depending on your countr y or region). 6. F ollow the instructions in the windows that appear . i When the Set[...]

  • Page 28

    Installing the Software 26 7. When the Fin ish window appears to indicate that the selected packages hav e been installed, click Close . 8. If the installation was a Standard installation, the f o llowing window will appear . Click OK . i If you installed the MFP drivers using a Custom installation and did not install Shar pdesk, the follo wing win[...]

  • Page 29

    Installing the Software 27 1. Installation 10. The Searc h Setup Wizard will appear . Follo w the on-screen instruction s to create an index database f or Shar pdesk. 11. Make sure that the pow er cord of the machine is not plugged in (the machin e is powered off), and then connect the USB cable . i Inser t one end of the USB cable into the USB por[...]

  • Page 30

    Installing the Software 28 Comments: i Do not connect the AM-900 to a hub to which another AM-900 is connected. If this is done, the AM-900 will not operate correctly . i If you find that your computer does not recognize the machine or operation is unstable , tr y connecting the USB cable to a diff erent USB por t on your computer , or try a differ[...]

  • Page 31

    Installing the Software 29 1. Installation Sharpdesk online guide F or information on using Shar pdesk, view the Sharpd esk online guide on the CD-ROM. T o view the online guide, open the Manual folder and then the EnglishA f old er on the CD-ROM, and double-click SDUG_Enu.pdf . Removing the software In the e vent that y ou need to remov e the soft[...]

  • Page 32

    Using the Machine as a Shared Printer on a Network 30 Using the Machine as a Shared Printer on a Netw ork If the computer to which th e machine is connected is on a network, the machine can be used as a shared printer by other computers on the network. T o use the machine as a shared pr inter on a network, you must: 1 . Configure settings on the co[...]

  • Page 33

    Using the Machine as a Share d Printer on a Network 31 1. Installation 3. The follo wing window will appear . Click Network Setup Wizard to run the wizard. 4. After running the wizard, the f ollowing window will appear . Sel ect Share this printer . i If you would lik e to change the name, enter a new name (this must be 8 characters or less to allo[...]

  • Page 34

    Using the Machine as a Shared Printer on a Network 32 5. Click OK . Window s  2000 1. Click the Start button, point to Settings , and select Printers . 2. Right-click the SHARP AM-900 icon and select Sharing . 3. The follo wing window will appear . Click Shared as . i If you would lik e to change the name, enter a new name (this must be 8 charac[...]

  • Page 35

    Using the Machine as a Share d Printer on a Network 33 1. Installation Window s  Me 1. Click the Start button, point to Settings , and select Control P anel . 2. Double-clic k the Network icon. The Network dialog bo x will appear . On the Configuration tab , see if File and Printer Sharing for Micr osoft Networks appears in the list of installed[...]

  • Page 36

    Using the Machine as a Shared Printer on a Network 34 7. Y ou will be prompted to restar t your computer . Click OK to restar t. 8. Click the Start button, point to Settings , and select Printers . 9. Right-click the SHARP AM-900 icon and select Sharing . 10. Select Shared As on the Sharing tab. i If you would lik e to change the name, enter a new [...]

  • Page 37

    Using the Machine as a Share d Printer on a Network 35 1. Installation Installing the printer driver on the c lients The printer driver must be installed on each client using Add Pr inter . Follo w the appropria te procedure below f or the operating system that each client is running . i Each client can only print to one AM-900 printer . It is not [...]

  • Page 38

    Using the Machine as a Shared Printer on a Network 36 4. Select Bro wse for a printer and click Next . 5. Select the AM-900 from the list of shared prin ters and click Nex t . 6. Select Ye s if you would lik e to use the AM-900 as the default printer and click Next . 7. Click Finish . Window s  2000 1. Click the Start button, point to Settings ,[...]

  • Page 39

    Using the Machine as a Share d Printer on a Network 37 1. Installation 3. The follo wing window will appear . Select Network printer and click Next . 4. Select T ype the printer name, or c lick Next to br owse for a printer and click Ne xt . 5. Select the AM-900 from the list of shared prin ters and click Nex t . 6. Select Ye s if you w ould like t[...]

  • Page 40

    Using the Machine as a Shared Printer on a Network 38 Window s  Me 1. Click the Start button, point to Settings , and select Printers . 2. Double-clic k the Add Printer icon. Click Next in the Add Printer Wizar d . 3. The follo wing window will appear . Select Network printer and click Next. 4. The follo wing window will appear . Click Bro wse .[...]

  • Page 41

    Using the Machine as a Share d Printer on a Network 39 1. Installation 6. If the s er v er is running Wi ndows  XP or 20 00, the dialog box belo w will appear . Click Have Disk and click Ne xt . If the s er v er is running Wi ndows  Me, go to Step 10. 7. Click Br owse . 8. Navigate to y our CD-ROM drive and open the Driver folder , the Printe[...]

  • Page 42

    Using the Machine as a Shared Printer on a Network 40 9. The follo wing window will appear . Click Next . 10. Select Ye s if you would lik e to use the AM-900 as the default printer and click Next . 11. Select Ye s if you would like the printer to pr int a test page. Click Finish .[...]

  • Page 43

    Entering Your Nam e and Fax Number 41 1. Installation Entering Y our Name and Fax Number Bef ore you can begin sending fax es, you must enter your name and f ax (telephone) number . Y ou also need to set th e date and time. Once you enter this inf or mation, it will automati cally appear at the top of each f ax page you send. Important! FCC regulat[...]

  • Page 44

    Entering Your Na me and Fax Number 42 5 Press . 6 Enter your name b y pr essing number keys f or each letter as shown in the chart below . Up to 24 characters can be entered. Example: SHARP = 7777 44 2 777 7 i T o enter two letters in succession that require the same key , p ress after enter ing the first letter. T o clear a mistake, press . i T o [...]

  • Page 45

    Setting the Date an d Time 43 1. Installation Setting the Date and Time The date and time appear in the fax mode display and are printed at the top of ev er y pa ge you f ax. Set the da te and ti me as explained below . i If you will not be using f ax mode, the date and time do not need to be set. i Note that the date and time will need to be reset[...]

  • Page 46

    Setting the Da te and Time 44 5 Enter a two-digit number for the day (“01” to “31”). Example: the 5 th 6 Enter the year (f our digits). Example: 2005 7 Enter a two-digit number for the hour (“01” to “12”) and a two-digit number for the minute (“00” to “59”). Example: 9:25 8 Press to select A.M. or to select P .M. 9 Press to [...]

  • Page 47

    Setting the Date an d Time 45 1. Installation 1 Make sure that the date and time display of fax mode appear s (if needed press ) and then press . 2 Press twice. 3 Press to select YES (adjust the time automatically), or to select NO . 4 Press repeatedly to e xit. FA X MENU Daylight Sa ving Time If desired, you can set the clock to mov e f orward and[...]

  • Page 48

    General Machine Settings 46 General Machine Settings Ringer Like a telephone, the machine will r ing to aler t you when a call comes in. T o adjust the volume of the ri nger or turn it off , f ollow the steps below . 1 Make sure that the date and time display of fax mode appear s (if needed press ) and then press . 2 Press . 3 Press . 4 Press a num[...]

  • Page 49

    General Machin e Settings 47 1. Installation Alarm v olume The machine sounds a three-beep alar m to aler t you when an error occurs during fax transmission or reception. T o adjust the volume of the alarm or tur n it off, f ollow the steps below . 1 Make sure that the date and time display of fax mode appear s (if needed press ) and then press . 2[...]

  • Page 50

    General Machine Settings 48 A uto clear After a cop y job or fax job is completed, the machine will automatically return all temporar y copy settings or all temporary fax settings to the def aul t settings if 60 seconds elapses without any ke ys bei ng pressed on the operation panel. If desired, you can change the a mount of time that must elapse t[...]

  • Page 51

    General Machin e Settings 49 1. Installation Ke y tone off The machine nor mally sounds a be ep (ke y tone) each time you press a ke y o n the operation panel. If you wish to turn off the key tone , follow the steps below . 1 Press (or ) and then . 2 Press . 3 Press to turn on the key tone or to turn off the key tone. 4 Press re peatedly to exit. C[...]

  • Page 52

    General Machine Settings 50 Selecting the displa y language If desired, you can change the language used in the displ a y , repor ts and lists. 1 Press (or ) and then . 2 Press . 3 Press or until the de sired language appears and then press . x The selections that are availab le v ar y by country . 4 Press repeatedly to exit . COPY SCAN MENU MENU Z[...]

  • Page 53

    51 2. Cop ying 2. Copying Making a Copy T o make a cop y , you can place the original on the document glass or inser t it into the auto document feeder . i The auto document feeder allo ws you to load up to 20 letter-size originals at once . 1 Press to select copy mode. COPY 100% L T R 01 Displa y:  COPY  Enlarge/ reduce ratio P aper[...]

  • Page 54

    Making a Copy 52 2 Place the original on the document glass or in the auto document feeder . Using the document glass: Open the document glass cover and place the original face down on the glass with the top edge against the docu ment guide. x Make sure the center of the origi nal is aligned with the center mark on th e document guide, and then clo[...]

  • Page 55

    Making a Cop y 53 2. Cop ying x Contrast: Medium (bar a t mid-point) (Note: The default contrast setting can be changed as explained on page 59.) x E-Sor t (collating sets of copies): OFF x Duplex Scan: OFF Note: After temporary copy settings are selected, the settings will rev er t to the abov e def ault settings if the auto clear time elapses wit[...]

  • Page 56

    Selecting Temporary Copy Settings 54 If MEMOR Y IS FULL appears... If the memor y becomes full while multiple origi nals are being scanned using the auto document feeder , MEMORY IS FULL will appear in the display . i Press if you w ant to make copies of only the originals that hav e already been scanned. The remainin g original s will be ejected f[...]

  • Page 57

    Selecting T emporar y Copy Settings 55 2. Cop ying Number of Copies If you wish to mak e more than one copy of the original (or of each or iginal if you ha ve loaded multiple ori ginals in the auto document feeder), press the number ke ys to enter th e number of copies. i The maximum number is 99. i T o clear a mistake, press . Example: P ress for [...]

  • Page 58

    Selecting Temporary Copy Settings 56 E-Sor t (collating sets of copies) T o sor t the copies as shown below under “Sor ted”, first set the number of copies per orig inal (at least “2” copies must be set), and the n press once or twice so that “E-SOR T ON” appears. E-SORT E-SORT ON 100% SORT 02 A B C A B C A B C C C B B A A Originals Sor[...]

  • Page 59

    P er manent Cop y Settings 57 2. Cop ying P ermanent Copy Settings The f ollowing cop y settings remain in effect until the y are changed. These settings do not re vert to th e default settings when the auto clear time elapses or when is pressed. Default copy quality setting The def ault quality setting (page 55) is “TEXT” (this is the setting [...]

  • Page 60

    Permanent Copy Setting s 58 Copy resolution The copy resolution is initially set to 300 dpi. If you need a shar per image, f ollow the steps below to change the setting to 600 dpi. 1 Press and the n or until the display at right appear s. 2 Press . 3 Select the resolution setting: 300 DPI: 600 DPI: 4 Press repeate dly to e xit. MENU Z A The displa [...]

  • Page 61

    P er manent Cop y Settings 59 2. Cop ying Default copy contrast setting The def ault contrast setting (page 55) is medium (this is the settin g that is used if you do not mak e a sele ction). If desired, you can change the def a ult contrast to a higher or lower le vel. 1 Press and the n or until the display at right appear s. 2 Press . 3 Press to [...]

  • Page 62

    Using the Auto Document Feeder 60 Using the A uto Document Feeder Size and weight of originals that can be fed through the auto document feeder 14 lbs. (52 g/m²) Minimum document size: Minimum size Minimum w eight Up to 20 sheets at once: Size : Letter (8.5” x 11”, 216 x 279 mm) Max. weight: 20 lbs. (80 g/m 2 ) 1 sheet at a time (manual f e ed[...]

  • Page 63

    Using the A uto Document Feeder 61 2. Cop ying Other restrictions i The scanner cannot recognize yellow , greenish yellow , or light blue ink. i Ink, glue, and correcting fluid on documents must be d r y befo re they pass through the document feeder . i All clips, staples, and pins must be remo ved from documents bef ore load ing in the feeder . If[...]

  • Page 64

    Copying onto Envelopes and Cards 62 2 Insert the document face up into the document feeder . The top edg e of the document should enter the f eeder first. x DOCUMENT READ Y will ap pear br iefly in the displa y . x Y ou can now continue with a cop y , f ax, or scan oper ation. Copying onto En velopes and Car ds T o copy onto env elopes, cards, and [...]

  • Page 65

    Cop ying onto Env elopes and Cards 63 2. Cop ying 2 Place the original on the document glass or in the auto document feed er . Using the document glass: Open the document glass cover and place the orig inal f ace down on the glass with the top edge again st the document guide. x Make sure the center of the original is aligned with the center mar k [...]

  • Page 66

    Copying onto Envelopes and Cards 64 4 Insert the sheet or envelope into the bypass tra y as shown with the print side face down. x When inser ti ng an env elo pe, the flap should be posi tioned on the left side as shown. 5 Press . 6 Press or until the correc t size appears in the displa y . 7 Press . x Changing the size setting: If you need to chan[...]

  • Page 67

    65 3. Sending Fa x e s 3. Sending F axes Sending a F ax F ollow the steps below to send a f ax. T o dial the fax number of the receiving machine, y ou can either directly enter the number with the number ke ys (Direct K eypad Dialing), or press and enter a two-digit Speed Dial number (Speed Dialing). i T o use a Speed Dial number , you must first s[...]

  • Page 68

    Sending a Fax 66 2 Place the original on the document glass or in the auto document feed er . Using the document glass: Open the document glass cover and place the orig inal f ace down on the glass with the top edge again st the document guide. x Make sure the center of the original is aligned with the center mar k on the document guide, and then c[...]

  • Page 69

    Sending a F ax 67 3. Sending Fa x e s 3 The default temporary fax se ttings are as follo ws. T o change a setting, see Selecting T emporar y Fax Settings on page 7 5. x Resolution: ST AND ARD (Note: The default resolution setting can be changed as explained on page 82.) x Contast: NORMAL x Duplex Scan: OFF x Line monitor : OFF (Note: The default Li[...]

  • Page 70

    Sending a Fax 68 5 Check the displa y . If the name or number shown is correct, press . x If you made a mistak e wh en entering a number , press to bac kspace and clear one digit at a time, and then re-enter the correct digit(s). 6 Scanning of the original(s) will begin. x If yo u are using the auto document feeder: After the or iginals are scan ne[...]

  • Page 71

    Sending a F ax 69 3. Sending Fa x e s Using the REDIAL key When sending a fax, y o u can also automa tically redial the last number dialed by the machine. F ollow the fax sending procedure on th e pre vious pages. In Step 4, press , make sure the number that appears in the display is the number you wish to dial, and then press . Scanning of the ori[...]

  • Page 72

    Storing a Number for Speed Dialing 70 1 Make sure that the date and time display of fax mode appears (if needed press ) and then press . 2 Press . 3 Press . 4 Press . 5 Enter the fax number by pressing the nu mber keys (max. of 60 digits). (Note: A space cannot be entered.) x T o clear a mistake, press . x If a pause is require d between any of the[...]

  • Page 73

    Storing a Number f or Speed Dialing 71 3. Sending Fa x e s 7 Enter a name by pressing number keys f or each letter as shown in the chart below . Up to 20 characters can be entered. (If y ou do not wish to enter a name, go directly to Step 8.) Example: SHARP = 7777 44 2 777 7 i T o enter two letters in succession that require the sa me ke y , press [...]

  • Page 74

    Storing a Number for Speed Dialing 72 9 Press if you want the machine to use Super G3 mode (the fastest transmission mode) wh en using this number . Press if you do not want the machine to use Super G3 mode. x Press f o r OFF if line errors frequently result when Super G3 mode is used. x Note that ev en wh en ON is selected, Super G3 mode is used o[...]

  • Page 75

    Storing a Number f or Speed Dialing 73 3. Sending Fa x e s Editing and deleting auto-dial number s If you need to make changes to a previously stored auto-dial number , or clear a number , follo w these steps: 1 Make sure that the date and time display of fax mode appear s (if needed press ) and then press . 2 Press . 3 Press . 4 Press . 5 Press to[...]

  • Page 76

    Storing a Number for Speed Dialing 74 8 Press . 9 Make the desired changes to the name . x T o move the cursor to the r ight, press . When the cursor is over a letter that you wish to change, press the appropr iate number ke y repeatedly until the desired letter appears (see Step 7 on page 71). The new letter will replace the old letter. T o bac ks[...]

  • Page 77

    Selecting T emporary F ax Settings 75 3. Sending Fa x e s Selecting T emporary F ax Settings Y ou can adjust one or more of the follo wing temporar y fax settings before pressing to begin transmission. Resolution The follo w ing resolution settings are av ailable f or faxing: T o select a resolution setti ng, press until the desired setting appears[...]

  • Page 78

    Selecting Temporary Fax Settings 76 Duplex Scan Duplex Scan pro vid es a conv enien t method f or fa xing multiple two-sided originals us ing the auto document feeder . When this setting is selected, after the stack of originals is fed through the auto document f eeder the first time, you simply turn the stack o ver (do not change the order of the [...]

  • Page 79

    Other F ax T ransmission Settings 77 3. Sending Fa x e s Other F ax T ransmission Settings Checking and canceling stored fax jobs F ollow the steps below to chec k the fax jobs that are w aiting in memor y for transmission. Y ou can also use this procedure to cancel a stored fax job . 1 Make sure that the date and time display of fax mode appear s [...]

  • Page 80

    Other Fax Transmission Settings 78 A u tomatic redialing when the line is busy If you use Direct K eypad Dialing, Speed Dialing, or Search Dialing to send a f ax and the line is busy , the machine will automatically redi al the number . The machine will make two redial attempts at inter vals of fiv e minutes. i T o cancel a job that is waiting f or[...]

  • Page 81

    Other F ax T ransmission Settings 79 3. Sending Fa x e s Recall times f or automatic redialing when the line is busy If desired, you can change the maximum number of automatic redialing attempts made when the line is busy . i The initial setting is “02” times. 1 Make sure that the date and time display of fax mode appear s (if needed press ) an[...]

  • Page 82

    Other Fax Transmission Settings 80 A utomatic redialing after a line error If you use Direct K eypad Dialing, Speed Dialing or Search Dialing to send a f ax and a line error occurs durin g the transmission, the machine will automatically redial the number an d attemp t to complete the transmission. Retransmission will begin from the page which was [...]

  • Page 83

    Other F ax T ransmission Settings 81 3. Sending Fa x e s Recall times f or automatic redialing after a line error occurs Y ou can select “0” or “1” f or the number of automatic redialing attempts after a line error occurs. i The initial setting is “1”. 1 Make sure that the date and time display of fax mode appear s (if needed press ) an[...]

  • Page 84

    Other Fax Transmission Settings 82 1 Make sure that the date and time display of fax mode appear s (if needed press ) and then press . 2 Press . 3 Press . 4 Select the resolution setting: : ST AND ARD : FINE : SUPER FI NE 5 Press re peatedly to exit. FA X MENU Default resolution for faxing The def ault resolution for f axing is initially set to ST [...]

  • Page 85

    Using an Extension Phone to Send a F ax 83 3. Sending Fa x e s Default Line Monitor setting The default setting for Line Monitor (listening to the line and fax tones through the speaker during a fax transmission) is initially MONIT OR OFF . If desired, you can change the def ault setting to MONITOR ON. 1 Make sure that the date and time display of [...]

  • Page 86

    Using an Extension Phone to Send a Fax 84 2 Place the original on the document glass or in the auto document feed er . x If the document g lass is used, only one page can be transmitted. x If needed, select the resoluti on and/or contrast. 3 Pick up the e xtension phone , listen f or the dial tone, and dial the fax number of the receivin g machine [...]

  • Page 87

    Broadcasting (Sending a F a x to Multiple Destinations) 85 3. Sending Fa x e s Br oadcasting (Sending a F ax to Multiple Destinations) This function allows you to send the same f ax to as many as 100 diff erent destinations in just one operation. i When sending to multiple destinations, only destinations that hav e been stored as Speed Dial numbers[...]

  • Page 88

    Broadcasting (Send ing a Fax to Multiple Destinations) 86 6 Repeat Steps 4 and 5 f or each of the other destinations to whic h you wish to send the fax (maximum of 100). x T o check your selected destinations, press to scroll through them. T o delete a destination, scro ll to the destination and then press . 7 When you are ready to begin transmissi[...]

  • Page 89

    Broadcasting (Sending a F a x to Multiple Destinations) 87 3. Sending Fa x e s Storing numbers in a Gr oup Groups allow you to send a fax to a group of f ax machines by simply specifying the appropriate Gro up . T o store a group of numbers in a Group, f ollow the steps below . i T wo groups are available , Group 1 and Group 2. i Up to 100 numbers [...]

  • Page 90

    Broadcasting (Send ing a Fax to Multiple Destinations) 88 7 Repeat Steps 5 and 6 for each of the other destinations that yo u want to include in the Gr oup (max imum of 100). x T o check your selected destinations, press to scroll through them. T o delete a destination, scroll to the destin ation and then press . 8 When you ha ve finished storing t[...]

  • Page 91

    Timer T ransmission 89 3. Sending Fa x e s 7 Press repeate dly to e xit. Timer T ransmission The Timer function allows you to store a f ax job to be transmitted automatically at a specified time. Up to four timer f ax jobs can be store d at once, and the time of each can be specified up to a week in adv ance. i Y ou can use this function to take ad[...]

  • Page 92

    Timer Transmiss ion 90 6 Press to select SET . x Note which Timer number (Timer 1, 2, 3, or 4) appears in the display . This is the numbe r of the Timer job you ar e storing. 7 Enter the time at which you want the fax to be sent. Example: 9:25 8 Press to select A.M. or to select P .M. 9 Enter a number as follo ws to select the day of the operation [...]

  • Page 93

    Timer T ransmission 91 3. Sending Fa x e s 11 Select a destination using one of the methods below: x Press , enter the 2-digit Speed Dial number of the destination, and press . x Press or until the name o f the destination ap pears in the display (if no name was stored, the number will appear), and press . x Enter the full fax n umber of the destin[...]

  • Page 94

    Timer Transmiss ion 92 Canceling a timer job If you need to cancel a ti mer job before it is perf or med, follow the steps below . i Y ou will need to know the timer number assigned to the job in order to cancel it. If you don’t remember the number (it appears in the display when you store the job), print out the Timer List. (See page 126.) 1 Mak[...]

  • Page 95

    93 4. Receiving Fa x e s 4. Receiving F axes Selecting the Reception Mode The machine has two modes f or receiving fax es: FA X O N L Y mo de: Select this mode when you only w ant to receive f axes on your line . Th e machine will automatica lly answ er all calls on on e ring and re ceive incoming f axes . (“F AX” will appear in the fax mode di[...]

  • Page 96

    Using FAX ONLY Mode 94 Using F AX ONL Y Mode When the reception mode is set to F AX ONL Y , the machine will automa tically answ er all calls on one rin g and receive incoming f axes. i The number of rings on which the machine answers can be changed as explained below . i When the reception mode is set to F AX ONL Y mode, the machine will receive f[...]

  • Page 97

    Using EXT . TEL Mode 95 4. Receiving Fa x e s Using EXT . TEL Mode When the reception mode is set to EXT . TEL, you must ans wer all calls (ev en f axes) b y picking up the extension phone that is connected to the machine. 1 When the machine and extension phone ring, make sure that the date and time display of fax mode ap pears (if needed press on [...]

  • Page 98

    Using EXT. TEL Mode 96 Reception Ratio The machine has been set at the factor y to automa tically reduce the size of received documents to fit the size of the printing paper. This ensures that data on the edges of the document are not cut off. If desired, you can turn this function off and hav e received documents pri nted at full size . i If a doc[...]

  • Page 99

    Substitute Reception to Memor y 97 4. Receiving Fa x e s Substitute Reception to Memory In situations where pr inting is not possible , such as when the machine runs out of paper, the toner car tridge needs replacement, or the paper j ams, incoming fax es will be receiv ed to memor y . Incoming fax es will also be received to memory if a sheet of p[...]

  • Page 100

    98 1 Make sure that the date and time display of fax mode appear s (if needed press ) and then press . 2 Press . 3 Press . FA X MENU 5. Special F ax Functions Distinctive Ring (Requires Subscription to Service) Important: i T o use distinctive ring, you must subscribe to a distinctive ring service from y our local phone company . i Note that the ma[...]

  • Page 101

    Distinctiv e Ring (Requires Su bscription to Ser vice) 99 5. Special Functions 4 Press a number from 1 to 3 (1 to 5 in Canada) to select the ring pattern below that matches y our second number’ s ring pattern. T o have the machine automatically answer y our norma l telephone number , press 6. T o turn off the distinctive ri ng function, press 7. [...]

  • Page 102

    Polling (Requesting a Fax Transmission) 100 P olling (Requesting a Fax T ransmission) P olling all ows y ou to call another fax machine and ha ve it send a document (previously loaded in the ma chine’ s f eeder or stored in memor y) to your machine without assistance from the operator of the other machine. Hint: P olling is useful when you w ant [...]

  • Page 103

    P olling (Requesting a F ax T ransmission) 101 5. Special Functions Being polled (Memory polling) T o let another fax machine poll your machine, you must first store the document in memor y using the following procedure. T ransmission will take place when the other fax machine calls your machine and activ ates pol ling. Y ou can choose whether to a[...]

  • Page 104

    Polling (Requesting a Fax Transmission) 102 Clearing a memory polling document T o clear a me mor y polling document from memor y , follow these steps: 1 Make sure that the date and time display of fax mode appear s (if needed press ) and then press . 2 Press . 3 Press . 4 Press to select CLEAR. 5 Press . x The document is cleared from memor y . FA[...]

  • Page 105

    103 6. Printing 6. Printing Printing a Document Fr om an Application i T o use the machine as a pr inter , the machine must be connected to your computer with a USB cable, and the printer dr iver must be installed on your computer (see page 23). 1. When you are ready to print a document from an application on your computer , select Print from the F[...]

  • Page 106

    Selecting Print Settings 104 Selecting Print Settings The print settings are selected in the SHARP AM-900 Printing Preferenc es (“SHARP AM-900 Proper ties” in some versions of Windows). i T o make temporar y changes to the print settings, open the SHARP AM-900 Printing Preferences from an application as explained in Step 2 on page 103. The sett[...]

  • Page 107

    Selecting Print Settings 105 6. Printing P age Setup tab x Select the Pa p e r S i z e and Pa p e r S o ur c e . When the Pa per Source is set to Tr a y , the Pap e r S i z e can be set to Letter or Legal . When the P aper Source is set to BypassT ray , the Pa p e r S i z e can be set to Letter , Legal , A4 , A5 , En ve lope #10 (4 1/8” x 9 1/2?[...]

  • Page 108

    Selecting Print Settings 106 Adv anced tab The Advanced tab is used to specify how the printed image is scaled to the paper . Nor mally Match Pa ge Size is selected so that the image size matches the paper size selected on the Pa g e S e t u p tab (the ima ge is not reduce d).[...]

  • Page 109

    Selecting Print Settings 107 6. Printing x If you wish to scale the image to a smaller size , select Auto Scaling . The paper size setting on the Pag e S e t u p tab will appear in Current Page Size . Select the size to which you wish to scale the image in Output Size . The amount of the reduction will be shown in the page image. The f ollowing exa[...]

  • Page 110

    Printing on Envelopes and Card s 108 Printing on En velopes and Cards T o pr int on env elopes, cards, and other special sizes of paper , use the bypass tra y on the side of the machine. The bypass tra y can be used to pr int on the follo wing sizes: Letter Legal A4 A5 Env elop e #10 (4 1/8” x 9 1/2”) Env elop e Monarch (3 7/8” x 7 1/2”) En[...]

  • Page 111

    Printing on Env elopes and Cards 109 6. Printing 2 Insert the sheet or envelope into the bypass tra y as shown with the print side face down. x When inser ting an env elope, the flap should be positioned on the left side as shown. i After the sheet is inser ted, the display will sho w the alter nating messa ges “BYP ASS P APER! / IF COPY , PRESS [...]

  • Page 112

    110 7. Scanning The machine can be used to scan documents to your computer . Both color and blac k and white scanning are possible. Y ou can either begin scanning from a TW AIN- or WIA-compliant software program, or from the operation panel of the machine. i T o use the machine as a scanner, the machine must be connected to your computer with a USB[...]

  • Page 113

    Scanning F rom a TW AIN Application 111 7. Scanning Using the auto document feeder: Adjust the document guide to the wid th of your original(s), and then inser t the originals face up into the f eeder . x Up to 20 letter-size sheets can be inser ted at on ce. Note that some applications may only allow you to scan one page at a time. x F or detailed[...]

  • Page 114

    Scanning From a TWAIN Application 112 4 In the dialog bo x that appears, select “SHARP MFP TW AIN I” and click the Select button. Note: The selection WIA-SHARP AM-900 is for WIA applications and is ex plained in the following section. 5 Click the File menu and select “Acquire Image ”. 6 The TW AIN scanner driver window will appear . Select [...]

  • Page 115

    Scanning F rom a TW AIN Application 113 7. Scanning x If you are using the auto document f eeder , select Use A utomatic Document Feeder . x If you wish to use the sta ndard preset scanning se ttings, click Photo or Document as appropri ate for the original in the Standard Preset field. x The Adv anced Controls can be adjusted as needed. Note that [...]

  • Page 116

    Scanning From a WIA Applicati on (Windows XP/Me only) 114 1 Place the original on the document glass. Open the document glass cover and place the orig inal f ace down on the glass with the top edge again st the document guide. x Make sure the center of the original is aligned with the center mar k on the document guide, and then close the cov er. x[...]

  • Page 117

    Scanning F rom a WIA Applica tion (Windows XP/Me only) 115 7. Scanning 3 Click the File menu and select “From Scanner or Camera”. x The File menu of P ain t  is shown below . 4 If y ou have WIA drivers f or other devices installed on y our sys tem, the “Select Device” windo w will appear . Select “WIA-SHARP AM-900” and click the OK b[...]

  • Page 118

    Scanning From a WIA Applicati on (Windows XP/Me only) 116 5 The follo wing window will appear . Select the desired scan settings and then clic k the Scan button to begin scanning. x T o view a previe w of the scanned image using the selected settings, click the Previe w but to n. x After the Preview b utton is pre ssed and the previe w i mage appea[...]

  • Page 119

    Scanning F rom the Scanner Wizard (Windows XP/Me only) 117 7. Scanning Scanning Fr om the Scanner Wizard (Windows XP/Me onl y) If you are using Windows  XP/Me , you can also scan from the Scanner and Camera Wizard. Place the original on th e document glass (the auto document feeder cannot be used). Click the start button, click Contr ol Panel , [...]

  • Page 120

    Scanning From the Op eration Panel 118 Scanning Fr om the Operation Panel Y ou can scan directly from the machine by selecting scan mode and then one of six scan menus on the operation panel. i Bef ore you can use a scan menu, y ou must link a program on y our computer to the scan me nu. When you scan using that scan menu, the linked program automa[...]

  • Page 121

    Scanning F rom the Operation P anel 119 7. Scanning 3 . The SHARP AM-900 Properties appear . Click on the Ev ents tab. 4 . Select SC1 (scan menu SC1) from the Sele ct an event list.[...]

  • Page 122

    Scanning From the Op eration Panel 120 5 . In the Actions field, select Start this program and then select the program that you wish to link to scan menu SC1 from the list of programs . i Microsoft Scanner and Camera Wizar d is selected as an e xample in the window below . 6 . Click the Appl y button. 7 . Repeat Steps 4 through 6 as needed f or any[...]

  • Page 123

    Scanning F rom the Operation P anel 121 7. Scanning Window s  2000 1 . Click the Start button, point to Settings , and select Control P anel . 2 . In the Control Panel , doub le-click Scanne rs and Cameras. 3 . Select SHARP AM-900 and click the Properties b utton. 4 . Click the Events tab in the SHARP AM-900 Proper ties. 5 . Select SC1 from the [...]

  • Page 124

    Scanning From the Op eration Panel 122 Windows  Me 1 . Click the Start button, point to Settings , select Contr ol Panel , and then double-clic k Scanners and Cameras . i If Scanners and Cameras does not appear in the Control P a nel, click vie w all Control P anel optio ns . 2 . Right-click the SHARP AM-900 icon and select Properties. 3 . The S[...]

  • Page 125

    Scanning F rom the Operation P anel 123 7. Scanning 8 . When you begin scanning after selecting one of the scan menus on the operation panel, the follo wing window will appear on your computer . Select the program that y ou wish to link to scan menu from the list of programs . In addition, to stop the window from appearing each time you use that sc[...]

  • Page 126

    Scanning From the Op eration Panel 124 1 Press to select sca n mode. 2 Place the original on the document glass or in the auto document feeder . Using the document glass: Open the document glass cover and place the original face down on the glass with the top edge against the docu ment guide. x Make sure the center of the origi nal is aligned with [...]

  • Page 127

    Scanning F rom the Operation P anel 125 7. Scanning 3 Press or until the desired scan menu appear s in the display . Example: Press once f or SC2: 4 Press . x The program linked to the selected scan menu star ts on your computer . Respond appropr iately a s prompted by the program to complete the scan. Z A A SCAN : SC2[...]

  • Page 128

    126 8. Printing Lists Y ou can print lists showing settings and information ente red in the machine, and recent fax tr a nsactions. The lists are described below . T o pr int a list, f ollow these steps. 1 Press and then or until the di spla y at right appe ars. 2 Press . 3 Press or until the desired list appears in the displa y . 4 Press once. MEN[...]

  • Page 129

    Printing Lists 127 8. Printing Lists T elephone Number List This list shows the fax n umbers that ha ve been stored f or automatic dialing. Group List This list shows the f ax numbers that hav e been stored in each Group K ey . Setup List This list shows your current selections f or the MENU ke y settings. The list also shows y our name and fax num[...]

  • Page 130

    Printing Lists 128 T ransaction Repor t This repor t is pr inted out automatica lly after an operation is completed to allow y ou to check the result. The machine is set at the f actor y to pr int out the repor t only when an error occurs. i The T ransaction repor t cannot be pr inted on demand. Headings in the T ransaction Repor t SENDER/ RECEIVER[...]

  • Page 131

    Printing Lists 129 8. Printing Lists T ransaction Repor t print condition Y ou can change the condition under which a T ransaction Repor t is printed out. F ollow the steps below . 1 Make sure that the date and time display of fax mode appear s (if needed press ) and then press 2 Press . 3 Press . 4 Press a number fr om to to select the condition f[...]

  • Page 132

    Printing Lists 130 A uto print-out of Activity List Y ou can set th e Activity List to pr int automatica lly whenev e r information on 3 0 f ax transactions has accumulated. (The Activity List can still be printed on demand at any time .) Follo w these steps: 1 Make sure that the date and time display of fax mode appears (if needed press ) and then[...]

  • Page 133

    131 9. Maintenance 1 Squeeze the cover release ➊ and open the auto document feeder cover . Open the document glass cover . 2 Wipe the parts indicated in white below (scanning glass, r ollers, and white bac kplate) with a clean c loth. x Make sure that all dirt and stains (such as correcting fluid) are remov ed. Dir t and stains wil l cause vertic[...]

  • Page 134

    Maintenance 132 3 Close the auto document feeder cover , pr essing down on both sides to make sure it clicks into place . Cleaning the document glass Open the document glass cover and clean the document glass b y wiping it with a soft, dry cloth (be sure not to use a cloth that will scratch the glass). If needed, moisten the cloth with isopropyl al[...]

  • Page 135

    Maintenance 133 9. Maintenance Cleaning the print roller s Clean the print rolle rs frequently to pre vent smudges or other dirt from appearing on your output. T o clean the rollers, press the side cov er release to open the side cover , and then clean the roll ers indicated below with a clean cloth. Cleaning the housing Wipe the external par ts an[...]

  • Page 136

    Maintenance 134 Cleaning the paper feed r oller In order to avoid multi-f eed s (multiple sheets of paper feeding at once) and paper jams, clean the paper f ee d roller regularl y as shown belo w . 1 Press the side cover release ➊ and open the side cover ➋ . 2 Press the center roller with your finger to make it rotat e a half turn back into the[...]

  • Page 137

    Maintenance 135 9. Maintenance 1 Press the side cover release ➊ , open the side cover ➋ , and then open the front cover ➌ . x Caution! The fusing unit inside the print co mpar tment becomes very hot dur ing operation. Do not touch the inside of the pr int compar tmen t. 2 Squeeze the toner cartridge handle ➊ and pull the toner car tridg e o[...]

  • Page 138

    Maintenance 136 3 Continue fr om Step 4 on page 17 to install the new toner cartridg e. Replacing the Drum Car tridge Viewing the total n umber of pages printed T o maintain excellent printing quality , we recommend that you replace the drum car tr idge after 20,000 pages have been printed. Follow these steps to view the total number of pages print[...]

  • Page 139

    Maintenance 137 9. Maintenance 1 Press the side cover release ➊ , open the side cover ➋ , and then open the front cover ➌ . x Caution! The fusing unit inside the print compartment becomes very hot during operation. Do not touch the inside of the pr int compar tment except as instr ucted in the following steps . 2 Squeeze the toner cartridge h[...]

  • Page 140

    Maintenance 138 3 Grasp the drum car tridge handle and gently pull th e old cartridge out of the machine. 4 Remove the ne w drum cartridg e from its pac kaging. 5 Insert the dr um cart ridge into the print compartment, sliding it along the guides. x Do not touch or al low other objects to contact the drum (the green cylinder). This may damage the d[...]

  • Page 141

    139 10.. T rouble- shooting 10. T r oubleshooting Pr oblems and Solutions If you ha ve any problems with the machine, first ref er to the f o llowing troubleshooting guide. If y ou cannot solve the problem, call Sharp's Customer Assistance Center at 1-877-794-8675 (U.S .A. only). Line err or Prob lem Solution LINE ERROR appears in the display [...]

  • Page 142

    Problems and Solutions 140 Dialing and fax transmission prob lems Prob lem Solution No dial tone when you pick up an extension phone connected to the machine or use the line monitor function. • Make sure that the telephone line is proper ly connected to both the TEL. LINE jack and the w all jack (see page 14). • Make sure that the telephone lin[...]

  • Page 143

    Problems and Solutions 141 10. T rouble- shooting A distor ted image is received at the other end. • Noise on the tel ephone line may cause distor tion. T r y sending the document again. • Make a cop y of the documen t on your machine. If the cop y is also distor ted, your machine may need ser vice. F ax reception prob lems Prob lem Solution Th[...]

  • Page 144

    Problems and Solutions 142 Copying pr oblems When a f ax is receiv ed, the size of the pr inted document image does not match the size of the paper . • Make sure that the paper size setting is correct (see page 22). • Make sure that an appropriate reception ratio setting has been selected (see page 96). No reception occurs when polling is attem[...]

  • Page 145

    Problems and Solutions 143 10. T rouble- shooting General prob lems Problem S olution Nothing appears in the display . • Make sure the po wer cord is properly plugged into a power outlet. • Connect another electr ical appliance to th e outlet to see if it has pow er . The machine does not respond when you press any of its k eys. • If a beep s[...]

  • Page 146

    Messages and Signals 144 Messages and Signals Display messa g es ADD P APER Check the printing paper . If the tra y is empty , add paper . If there is paper in the tray , make sure it is inser ted correctl y (take out the stac k, align the edges e venly , and then reinser t it in the tra y). Printing will resume automatically when the output tray i[...]

  • Page 147

    Messages and Signals 145 10. T rouble- shooting DR UM LIFE OVER This appears when the drum car tridge needs replac ement. F AX RX IN MEMOR Y A f ax has been received in memor y because the toner car tr idge needs replacement, you hav e r un out of printing paper , the paper is jamme d, or paper is inser ted in the bypass tra y . The f ax will print[...]

  • Page 148

    Messages and Signals 146 A udible signals REMO VE / BYP ASS P APER (alter nating messages) A f ax has been rece ived to memory because pap er is inser ted in the bypass tray (f axes cannot be printed while paper is i n the bypass tra y). R emov e the paper from the bypass tra y to allow the fax to be printed. SYSTEM ERROR [XX] (a number appears in [...]

  • Page 149

    Clearing Paper Jams 147 10. T rouble- shooting Clearing P aper Jams Clearing a jammed document If the or iginal document d oesn’t feed properly du ring transmissi on or copying, or DOCUMENT JAMMED appears in the displa y , first tr y pressing . If the document doesn't feed out, open the au to document feeder cov er and remov e it. Important:[...]

  • Page 150

    Clearing Paper Jams 148 3 Close the auto document feeder cover , pressing down on both sides to make sure it clicks into place . Press down on the marks[...]

  • Page 151

    Clearing Paper Jams 149 10. T rouble- shooting 1 Press the side cover release ➊ and then open the side cover ➋ . 2 Push the two heater roller release lever s down to release the heater roller . x Caution! The fusing unit (indicate d in white at right) becomes ver y hot during operation. Do not touch the fusing uni t. 3 If the jammed pa ge is pr[...]

  • Page 152

    Clearing Paper Jams 150 4 If the jammed page cannot be pulled out directl y , open the fr ont cover ➊ and rotate the white knob ➋ in the direction shown to feed the jammed page out into the output tra y . 5 After the jammed page has been removed, push the tw o heater roller release levers back up. 6 Close the front co ver ➊ (if you opened it)[...]

  • Page 153

    Ordering Parts (U.S.A. only) 151 Or dering P ar ts (U .S.A. only) T o order par ts, contact the par ts distr ibution center located nearest you. When ordering a par t, use the par t order number shown below . Setup Guide TCADH3738XHZZ Output tra y LPCTP3344XHSA T elephon e line cord QCNWG370BXHZZ CD-ROM UDSKA2050XHZB Document feeder tra y PHOP-2121[...]

  • Page 154

    FCC Regulatory Information 152 FCC Regulatory Information This equipment complies with P ar t 68 of the FC C rules and the requirements adopted by the A C T A. On the re ar of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the teleph[...]

  • Page 155

    153 S H A R P Date Revised : Date Issued :Sep. 16, 2004 MA TERIAL SAFETY DA T A SHEET (1/4) MSDS No. B-1021 S e c t i o n 1 . P r o d u c t a n d C o m p a n y I d e n t i f i c a t i o n Product Name : T oner Cartridge of AM-900, AM-700, AM-90ND, DUNT -29LDXH01 Supplier Identification : Sharp Corporation 22-22 Nagaike-cho, Abeno-ku, Osaka, Japan L[...]

  • Page 156

    154 S H A R P Date Revised : Date Issued :Sep. 16, 2004 MA TERIAL SAFETY DA T A SHEET (2/4) MSDS No. B-1021 Section 5. Fire-Fightin g Measures Suitable E xtinguishing Media: CO 2 , water spray , foam and dry chemical Extinguishing Media to Avoid : Full water jet Fire and Explosion Hazards: If dispersed in air , like most finely divided organic powd[...]

  • Page 157

    155 S H A R P Date Revised : Date Issued :Sep. 16, 2004 MA TERIAL SAFETY DA T A SHEET (3/4) MSDS No. B-1021 Section 10. St ability and Reactivity S tability: S table except above 200°C (392°F). Hazardous Reactions: Dust explosion, like most fi nely divided organic powders. Conditions to avoid: Electric discharge, throwing into fire. Materials to [...]

  • Page 158

    156 S H A R P Date Revised : Date Issu ed :S ep. 16, 2004 MA TERIAL SAFETY DA T A SHEET (4/4) MSDS No. B-1021 S e c t i o n 1 2 . E c o l o g i c a l I n f o r m a t i o n No data are available on t he adverse ef fects of this material on the environme nt. Ecotoxicity : No data available Mobility : No data available Persistence and degradability : [...]

  • Page 159

    157 A Activity List, 126 Activity List, Auto Print Out, 130 Alarm volume, 47 Audible signals, 146 Auto clear, 48 Auto document feeder Document restrictions, 61 Document sizes, 60 Loading document, 61 Automati c redialing Line busy, 78 Line error, 80 B Broadcasting, 85 C Canceling a fax job, 77 Canceling a print job, 103 Cards Copying on, 62 Printin[...]

  • Page 160

    Index 158 K Key tone off, 49 L Language used in display, 50 Letters, entering, 42, 71 Line error, 139 Line Monitor, 76 Loading printing pa per, 21 M Memory, substitute reception to, 97 N Number of rings in FAX ONLY reception mode, 94 O Ordering parts, 151 P Paper feed roller, cleaning, 134 Paper jams, clearing, 147 Paper size setting, 22 Paper, loa[...]

  • Page 161

    Ve r 1 . 1 SHARP ELECTR ONICS CORPORA TION Sharp Plaza, Mahwah, New Jer sey 07430-1163 SHARP ELECTRONICS OF CANAD A L TD SHARP ÉLECTR ONIQUE DU CANAD A L TÉE 335 Britannia Road Eas t, Missi ssauga, Ontario L4Z 1W9 http://www .sharp.ca SHARP CORPORA TION[...]