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Server Technology Sentry Global Security Modem manual

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Table of contents for the manual

  • Page 1

    Server Technology Solutions for the Data Center Equipment Cabinet Sentry Global Security Modem - GSM Installation and Operations Manual © 2003-2005 Server Techn ology, Inc. All rights reserved.[...]

  • Page 2

    Instructions This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature acco mpanying the appliance. Dangerous Voltage This symbol is intended to alert the user to the presence of un-insulated dangerous voltage within the product’s enclosure that may be of sufficient[...]

  • Page 3

    Table of Contents C HAPTER 1: I NTRODUCT ION 2 Quick Start Guide ............................................................................................................................. 2 Technical Support ............................................................................................................................2 Equipment Ove[...]

  • Page 4

    Chapter 1: Introduction Quick Start Guide The following instructions will help you quickly install and configure your Global Security Modem for use in your Sentry product. For detailed informat ion on each step, go to the page number listed to the right. 1. Install the Global Security Modem...........................................................[...]

  • Page 5

    Chapter 2: Installation Before installing your Global Security Modem (GSM), refer to the following lists to ens ure that you have all the items shipped with the unit as well as all other items required for proper installation. Standard Accessories • Global Security Modem module • RJ11 to RJ11 crossover cable Safety Precautions • Use this prod[...]

  • Page 6

    Chapter 3: Operations The Sentry Global Security Modem is a v.92 (56K) data modem and provides out-of-band access to the Sentry Remote Power Manager. The Sentry integrated Mode m additionally supports Callback Security and Remote Configuration. NOTE: Sentry RPMs with integrated modem s manufactured prior to June 30, 2003 may contain older OEM modem[...]

  • Page 7

    Commands AT commands are used to control and configure the operation of the Global Security Modem. AT commands may be issued only from a serial Pass-Thru session from the Sentry or a remote configuration command mode session, if enabl ed. See Remote Configuration on page 11 for m ore information on remote configuration sessions. AT commands may be [...]

  • Page 8

    Configuring the Country Code The Sentry integrated Modem is compliant for use pe r Telecom Certification for the countries listed in the following table. The AT%T19,0, command is used to set the country code. The default value is 34. NOTE: For countries not listed, please cont act Server Technology Technical Support. Country Codes (Approved as of F[...]

  • Page 9

    Enabling or disabling Callback Security Callback Security provides a higher level of security against unauthorized access by requiring the connecting user to be at a predefined location when establishi ng a modem session to the Sentry. When enabled, Callback Security requires submissi on of a valid callback password at initial connection. This pass[...]

  • Page 10

    Setting Callback dial strings The Sentry integrated Modem supports definition of up to 30 callback dial strings. The AT&Z command is used to set a dial string. Dial strings may be up to 34 characters and may include other AT commands. To set a Callback dial string: After successfully logging into the modem with the Setup password, type at&z[...]

  • Page 11

    Setting the maximum Callback attempts The AT#CBA command is use d to set the maximum number of callback atte mpts the modem will make. The valid range for Callback attempts is 1to 255. The default value is 4. To set the maximum Call back attempts: After successfully logging into the modem with the Setup password, type at#cba , followed by the maxim[...]

  • Page 12

    Callback Security Calling Procedures Standard - Predefined Location Only Use the following steps when calling from a fixed location predefined in the Callback Security tables. 1. Using a communication s program such as Hyper Terminal, dial the number of the integrated modem in the Sentry unit. 2. At the Password> prompt, enter the password for t[...]

  • Page 13

    Remote Configuration Remote configuration is a useful management tool that allows a system administrator to configure the modem from one or more remote locations eli minating the need to access the modem locally when changes to the modem configuration is needed. Remote configuration is accessed through th e use of an escape character sequenc e and [...]

  • Page 14

    Chapter 4: Appendices Appendix A: Techni cal Specifications Data Connections Telco Connection Port Pin Signal Name 3 Tip 5 64 3 2 1 4 Ring LED indicators The Global Security Modem is equipped with stat us LED indicators for five serial I/O lines. Label Serial I/O Line DTR Data Terminal Ready DCD Data Carrier Detect RI Ring Indicator TXD Transmit Da[...]

  • Page 15

    Industry Canada This Class B digital apparatus meets all requir ements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Reglement Canadi en sur le materiel brouilleur. FCC Part 68 Telecom 1. This equipment complies with part 68 of the Federal Communications Commissio[...]

  • Page 16

    Canadian Limitations Notice Notice: The ringer equivalence number (REN) assigned to eac h terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subj ect only to the requirement that the sum of the ringer eq[...]

  • Page 17

    EMC, Safety, and R&TTE Directiv e Compliance The CE mark is affixed to this product to confirm compliance with the following European Community Directives: • Council Directive 89/336/EEC of 3 May 1989 on the approximation of the laws of Member States relating to electromagnetic co mpatibility; and • Council Directive 73/23/EEC of 19 Februar[...]

  • Page 18

    Recycling Server Technology Inc. encourages the recycl ing of its products. Disposal facilities, environmental conditions and regulations vary across local, state and country jurisdictions, so Server Technology encourages consultation with qualified professional and ap plicable regulations and authorities within your region to ensure proper disposa[...]

  • Page 19

    Appendix B: Warranty, Product Registration and Support Warranty and Limitation of Liability Server Technology, Inc. agrees to repair or replace Products that fail due to a defect within twelve (12) months after the shipment date of each Product unit to Buyer (“Warranty Period”). For purposes of this Agreement the term “defect” shall mean th[...]

  • Page 20

    Technical Support Server Technology understands that there are often questions when installing and/or using a new product. Free Technical Support is provided from 8:30 AM to 5:00 PM, Monday-Friday, Pacific Time. Server Technology, Inc. 1040 Sandhill Drive Tel: 775.284.2000 Web: www.servertech.com Reno, Nevada 89521 USA Fax: 775.284.2065 Email: supp[...]

  • Page 21

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  • Page 22

    Solutions for the Data Ce nter Equipme nt Cabinet Server Technology, Inc. +1.800.835.1515 TF 1040 Sandhill Driv e +1.775.284.2000 Tel Reno, NV 89521 +1.775.284.2065 Fax www.servertech .com sales@servertech. com Sentry, Power Tow er and Global Secu rity Modem are trademarks of Serv er Technology, In c. Other trademarks and trade names ma y be used i[...]