Sennheiser SD Office HS manual

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The rules should oblige the seller to give the purchaser an operating instrucion of Sennheiser SD Office HS, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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First and foremost, an user manual of Sennheiser SD Office HS should contain:
- informations concerning technical data of Sennheiser SD Office HS
- name of the manufacturer and a year of construction of the Sennheiser SD Office HS item
- rules of operation, control and maintenance of the Sennheiser SD Office HS item
- safety signs and mark certificates which confirm compatibility with appropriate standards

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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Sennheiser SD Office HS alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Sennheiser SD Office HS, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Sennheiser service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Sennheiser SD Office HS.

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Table of contents for the manual

  • Page 1

    UserGuide Comfort call DECT SD Series Instruction Manual[...]

  • Page 2

    SD Series - User Guide | 1 Contents “User Guide” Contents “User Guide” Important safety information ................. ................................ ...................... 2 Scope of delivery and overview of the SD series ....................... ................. 4 Base stations with components .... ...... ........ .............. ........[...]

  • Page 3

    Important safety information 2 | SD Series - User Gu ide Important safety information 왘 Please read t his instruction m anual carefully an d completely before using the product. 왘 Always inclu de this instru ction manual when passing the product on to thi rd parties. 왘 Do not use an obviou sly defective product. Preventing damage to he alth a[...]

  • Page 4

    Important safety information SD Series - User Guide | 3 Safety instructions for Lithium- P olymer rechargeable bat teries In extreme cases, abuse or misuse of r echargeable batteries can lea d to: WA R N I N G •e x p l o s i o n , • fire development, • heat generation or •s m o k e / g a s d e v e l o p m e n t . Switch rechargeable battery[...]

  • Page 5

    Scope of delivery and overview of the SD series 4 | SD Series - User Gu ide Scope of delivery and overview of the SD series The SD series allows you to comb ine base stat ions ( BS ) and headsets ( HS ) to meet your needs. The listed head sets and base stations are compa tible with each other. The SD series base stations marked with ML in the ir na[...]

  • Page 6

    Scope of delivery and overview of the SD series SD Series - User Guide | 5 Headsets with components SD Office – HS monaural, with different wearing styles SD Pro1 – HS monaural, with headband SD Pro2 – HS binaural, with headband SD Pro1 – HS SD Pro2 – HS SD Office – HS Quick Guide[...]

  • Page 7

    Product overview of the headsets 6 | SD Series - User Gu ide Product overview of the headsets Overview of the SD Office – HS headset 5 C A B 6 8 9 7 3 4 2 0 1 1 Headband 2 Charging cont acts 3 Headset holder 4 Ear pad 5 Microphone 6 Name p late 7 Headset LED 8 Link button 9 Audio button 0 Ear hook A Charging contacts B Battery compartment C Ear p[...]

  • Page 8

    Product overview of the headsets SD Series - User Guide | 7 Overview of the SD Pr o1/Pro2 – HS headsets SD Pro1 – HS 4 5 9 8 7 6 0 SD Pro2 – HS 2 4 3 3 5 1 2 1 1 Windshield 2 Microphone 3 Battery compartment 4 Ear pad 5 Headband 6 Name plate 7 Headset LED 8 Link button 9 Audio button 0 Charging contacts[...]

  • Page 9

    Product overview of the headsets 8 | SD Series - User Gu ide Overview of the buttons Overview of the buttons of the base station Overview of the butto ns of the headset Action Functions Page 왘 Press the Phone button Selects the Phone mode 23 Establishes/disconnects the link between headset and base station 17 Accepts/ends a call 23 왘 Press the [...]

  • Page 10

    Product overview of the headsets SD Series - User Guide | 9 Overview of the LEDs Overview of the LEDs of the base sta tion The LED icons of the PC button and the Phone button are dependent on the base station variant. LED of the PC button Meaning lights u p PC mode flashes Incoming PC call LED of the P hone button Meaning lights u p Phone mode flas[...]

  • Page 11

    Product overview of the headsets 10 | SD Series - User Guide O verview of the LEDs of the headset Headset LED Meaning lights up blue Headset is bein g charged in the ba se statio n flashes blue slowly Active link to base s tation flashes 3 times red repeatedly Rechargeable battery is al most flat is off St andby mode or hea dset is switched off Hea[...]

  • Page 12

    Individually adjusting the headset SD Series - User Guide | 11 Individually adjusting the headset Putting the headset on and adjusting it Using the SD Offi ce – HS with the ear hook 1 Insert the ear hook into the ear hook slot. 2 Pre-shape the ear hook by bending it slightly. 3 Place the ear hook around your ear. 4 Bend the flexib le ear hook so [...]

  • Page 13

    Individually adjusting the headset 12 | SD Series - User Guide U sing the SD Office – HS with the headband 1 Remove the ear h ook by care fully pulling it upwards. 2 Replace the name plate with ch eek sp ac er with the basic name plate. This is necessary in order to be ab l e to rotate the headset’s mi crophon e boom (see diagram 4 ). 3 Attach [...]

  • Page 14

    Individually adjusting the headset SD Series - User Guide | 13 Using the SD Pr o1/Pro2 – HS 1 Rotate the microphone boom. 2 Bend the mic rophone bo om so that t he microp hone is abou t 0.8” (2 cm) from the corner of your mouth. 3S D P r o 1 – H S : Adjust the headset so th at the ear pad rests comfort ably on your rig ht or le f t ear. 4S D [...]

  • Page 15

    Individually adjusting the headset 14 | SD Series - User Guide Labeling the headset with a name plate 왘 Change the lettering of the name plate. DW Pro1 – HS DW Pro2 – HS DW Office – HS 2. TYPE 3. PRINT 4. CUT 1. OPEN ”Name Plate Maker“ WWW www.sennheiser.com/ name-plate-maker Instruction Manual[...]

  • Page 16

    Testing the headset system and the sound qual ity SD Series - User Guide | 15 T esting the headset system and the sound quality Adjusting the headset system usin g the DIP switches 1 Press the Link button on the headset to disconnect an existing wireles s link between base station and headset. The LEDs on the headset and on th e base station go off[...]

  • Page 17

    Testing the headset system and the sound qual ity 16 | SD Series - User Guide A djusting the radio range – DIP swit ch 3 If many DECT systems are operated in a confined space, interference can occur. In this case, you sh ould change the radio range. Automatically establishing the wireless link b etween headset and base station (Auto Link) – DIP[...]

  • Page 18

    Testing the headset system and the sound qual ity SD Series - User Guide | 17 Pa iring the headset and the base station Upon delivery, the headset and the ba se station are already paired. Y ou only have to pair t he headset with the base station if you have purchased the headset and base station separately o r i f y o u w a n t t o h o l d a c o n[...]

  • Page 19

    Testing the headset system and the sound qual ity 18 | SD Series - User Guide Adjusting the audio signal by means of the dial tone 1 Put on the headset and press the Ph one butto n on the base station. 2 Press the Link butt on on the headset. The Li nk LED on the base s tation lights up blue. 3 Lift the handset. You hear a dial tone. 4 Set the ABC [...]

  • Page 20

    Testing the headset system and the sound qual ity SD Series - User Guide | 19 Adjusting the volume Adjusting the microphone volu me of the call transmission By default, the microphone volume control is set to pos ition 4 . This setting is suitable for most telephones. 왘 Make a call to someone who will help you find the correct sensitivit y sett i[...]

  • Page 21

    Making calls using the headset 20 | SD Series - User Guide Making calls using the headset Adjusting the volume You can adjust the ring tone vo lume, the volume of the acoustic signal s and of the audio signal using the Audio button. With base stations con- nected to a computer, you can also ad just the volume of the audio signal by using the volume[...]

  • Page 22

    Making calls using the headset SD Series - User Guide | 21 Changing the direction of the volume up/down function 왘 On the Audio button, check which dir ection is assigned “volume down”. 왘 Simultaneously press and hold th e Li nk button and the Audio button for 5 seconds. The Headset LED alternat ely flashes blue/red . 왘 Push the Aud io bu[...]

  • Page 23

    Making calls using the headset 22 | SD Series - User Guide If you leave the DECT range In normal office buildings, the rang e between headset and base station is up to 55 m. If, during a call, the audio quali ty deteriorates or the link breaks down completely, you hear a descendi ng sequence of beeps in the headset. The Link LED on the base station[...]

  • Page 24

    Making calls using the headset SD Series - User Guide | 23 Calling via the fixed line phone using the headset If you want to use the headset to accept, make or end calls, you have to establish a wireless li nk between headset and base station. Y ou can choose between m anual and automatic link establishment (see “Auto Link” on page 16): Managin[...]

  • Page 25

    Making calls using the headset 24 | SD Series - User Guide Managing calls using a call cont rol functionality (EHS, HSL 10) Accepti ng a cal l : You hear a ring tone in the headset. 왘 Press the Link button on the headset to accept the call. The handse t lifter/electronic h ook switch lif ts the hands et. Making a call : 왘 Dial the desired numbe[...]

  • Page 26

    Making calls using the headset SD Series - User Guide | 25 Calling via the computer using the headset If you want to use the headset to accept, make or end calls, you have to establish a wireless li nk between headset and base station. Y ou can choose between m anual and automatic link establishment (see “Auto Link” on page 16): Managing calls [...]

  • Page 27

    Making calls using the headset 26 | SD Series - User Guide Managing calls using the “HeadSetup” call contro l functionality Accepti ng a call : The sof tphone signals that you a re receiving a call. Y ou hear a ring tone in th e headset. 왘 Press the Link button on the headset to accept the call. M aking a call : 왘 Start the call using your [...]

  • Page 28

    Making calls using the headset SD Series - User Guide | 27 Holding a conference call The headset system allows you to make a confer ence call with up to 4 SD series headsets. The first headset pair ed (master) is used control the call establishment and end o f conversation. Pair ing the MASTER headse t with the base sta tion The Link LED on the bas[...]

  • Page 29

    Making calls using the headset 28 | SD Series - User Guide A dding a GUEST headse t to a conference call 왘 Press and hold the Audio button wh ile placing the guest headset into the base station of the master headset. The Headset LED alternately flashes bl ue/red until a link to the base station is established. The Headset LED flashes blue 3 times[...]

  • Page 30

    Charging the headset and storing the headset system SD Series - User Guide | 29 Charging the headset and storing the headset system Charging the headset Always store the headset in the base station to ensure that it is fully charged when needed. The intelligen t battery charging technology pre- vents over-charging. 왘 Place the headset into the ma[...]

  • Page 31

    Charging the headset and storing the headset system 30 | SD Series - User Guide C harging the head set using the option al CH 10 headset cha rger The CH 10 headset charger is an op ti onal accessory available from your S e n n h e i s e r p a r t n e r . T h e C H 1 0 a l l o w s y o u t o c h a r g e a d d i t i o n a l S D s e r i e s headsets, e[...]

  • Page 32

    Charging the headset and storing the headset system SD Series - User Guide | 31 Switching the headset sys tem off during extended non-use You ca n switch off the headset system ( 1 ) or the headset ( 2 ) when not using the products for extended peri ods of time (e.g. when you are on holiday). Switching the headset system off 1 Disconnect the base s[...]

  • Page 33

    Sharing a workplace 32 | SD Series - User Guide Sharing a workplace The he ad se ts an d b ase st at io ns of th e SD s eri es ar e c om pa ti bl e wi th ea ch other. If, for example, you share a workplace, yo u can use one base station with different headsets. The last headset paired with the base station can be used without more ado. 왘 Place th[...]

  • Page 34

    Sharing a workplace SD Series - User Guide | 33 Using the headset with a third party base station (DECT-GAP telephone) 왘 Place the head set at a maxi mum distance of 1 m from the third par ty base station. 왘 Simultaneously press and hold t he headset’s Link button and Audio button for 5 seconds. The headset switches to a specia l pairing mode[...]

  • Page 35

    Cleaning and maintaining the head set system 34 | SD Series - User Guide Cleaning and maintaining the headset system 왘 Before cleaning, disco nnect the ba se station from the mains power supply. 왘 Only use a dry and sof t cloth to clean the product. 왘 Clean the charging contacts of the ba se station and the charging con- tacts of the headset [...]

  • Page 36

    Cleaning and maintaining the head set system SD Series - User Guide | 35 Replacing the ear pads For reasons of hygiene, you should replace the ear pads from time to time. Spare ear pads are available fr om your Sennheiser partner. SD Office – HS 1 Carefully remove the old ear pad from the ear cup. Make sure that the f astening ring of the old ear[...]

  • Page 37

    Cleaning and maintaining the head set system 36 | SD Series - User Guide Replacing the headset’s rechargeable batte ry Spare rechargeable batteries are avai lable from your Sennheiser partner. Only use spare rechargeable batteries recommended by Sennheiser. SD Office – HS 1 Remove the earhook or the headband (see page 11) and open the battery c[...]

  • Page 38

    Cleaning and maintaining the head set system SD Series - User Guide | 37 SD Pro1 – HS 1 Open the batte ry compartment cover. 2 Remove the rechargeable battery an d carefully loosen the connecto r plug of th e recharge able batte ry. 3 Insert the connector plug of the new rechargeable battery in to the con- nection socket. Observe correct orientat[...]

  • Page 39

    Cleaning and maintaining the head set system 38 | SD Series - User Guide SD Pro2 – HS 1 Carefully remove the ear pad from the ear cup where the battery com- partment is located. 2 Open the battery compartment. 3 Remove the rechargeable battery an d c arefully loosen the connector plug of the rechargeable battery. 4 Insert the connector plug of th[...]

  • Page 40

    If a problem occurs SD Series - User Guide | 39 If a problem occurs For causes and solutions that are mainly related to the ba se sta tion, refer to the chapter “If a problem occurs ...” in the “Setup Guide”. For more information and an F A Q list, please visit our webs ite at www.sennheiser.com/cco. If a problem occurs that is not listed i[...]

  • Page 41

    Specifications 40 | SD Series - User Guide Specifications Base station SD BS/SD BS ML SD BS USB/SD BS USB ML/SD BS Phone Headset SD Office – HS SD Pro1/Pro 2 – HS (SD 10) Dimensions 83 x 127 x 121 mm (W x H x D) Weight approx. 337 g Operating t emperature rang e +5°C to +45°C (+41°F t o +113°F) Storage temperature range –20°C to +70 °C [...]

  • Page 42

    Specifications SD Series - User Guide | 41 Power supply unit DECT Nominal input voltage 100 – 240 V~ Nominal input current max. 0.2 A Mains frequency 50 – 60 Hz Nominal output voltage 5.9 V Nominal ou tput current max. 850 mA Operating temperature range +5°C to +45°C (+41°F to +113°F) Storage temperature range –20°C to +70°C (–4°F to[...]

  • Page 43

    Manufacturer Declarations 42 | SD Series - User Guide Manufacturer Declarations W arranty Sennheiser Comm unications A/S gi ves a warranty of 24 m onths on this p roduct. For the current warranty conditions, pl ease visit our web site at www.sennheiser.com or contac t your Sennheiser partner. In compliance with the following requirem ents • WEEE [...]

  • Page 44

    Sennheiser Communications A/S Industriparken 27, DK-2750 Ballerup, Denmark www.sennheiser.com Printed in China, Publ. 10 /13, A0 2[...]