Seagate 440 manual

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Table of contents for the manual

  • Page 1

    BlackArmor® NAS 440/420 User Guide for Macintosh[...]

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    BlackArmor NAS 440 User Guide © 2009 Seagate Techn ology LLC. All rights reserved. Se agate, S eagate Techn ology, the Wave logo, and FreeAgent are tra demar ks or registered trademarks of Seagate Techno logy LLC, or one of its affiliates. All oth er trademarks or register ed trademarks are the propert y of their resp ective owners. When referring[...]

  • Page 3

    BlackArmor® NAS User Guide 3 Contents Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

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    BlackArmor® NAS User Guide 4 Contents Getting the Most from Your BlackArmor® Server . . . . . . . . . . . . . . . 27 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Your Role as a BlackArmor Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Your BlackArmor Server[...]

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    BlackArmor® NAS User Guide 5 Contents Tips for BlackArmor® Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Understanding Your BlackArmor User Accoun t . . . . . . . . . . . . . . . . . . . . . 47 Access Limita[...]

  • Page 6

    BlackArmor® NAS User Guide 7 About This Guide 1. Preface • About This Guide • Kit Contents • System Requirements • Finding More Information About This Guide This User Guide provides all the informa tion you need to successfully set up and use your Seagate BlackArmor® NAS 440/420 (BlackArmor server). This guide contains comple te setup ins[...]

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    BlackArmor® NAS User Guide 8 System Requ irements System Requirements Any computer that will be used to access your BlackArmor server must meet the se requirements: • A Microsoft Windows ® or Apple Macintosh ® computer running one of these operating systems: • Windows XP or Windows Vista ® , with the latest Service Pack installed • Mac OS[...]

  • Page 8

    BlackArmor® NAS User Guide 9 Introduction 2. All About the Seagate BlackArmor® NAS 440/420 • Introduction • About the BlackArmor Server • What You Can Do With the BlackArmor Server • The Difference Between a BlackArmor Administrator and User • How to Get Started Introduction This chapter introd uces the components and feat ures o f your[...]

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    BlackArmor® NAS User Guide 10 About the BlackArmor Server • BlackArmor Manager —A tool embedded in the serve r that helps you set up, modify, and monitor your BlackArmor server from your co mputer (or even remotely) • BlackArmor Backup —Software th at helps you back up files, applications, and even operating systems to your BlackArmo r ser[...]

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    BlackArmor® NAS User Guide 11 About the BlackArmor Server • A Reset button that lets you reset you r Bl ackArmor server user name and password to their original settings. Figure 1: Front of BlackArmor Server Figure 2: Back of BlackArmor Server LCD Screen Power Button LCD Screen Navigation Buttons System Status LED LAN 1 LED LAN 2 LED USB Port 1 [...]

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    BlackArmor® NAS User Guide 12 What You Can Do With the BlackArmor Server What Y ou Can Do W ith the BlackArmor Server In general, you can use your BlackArmo r server to: • Create a central storage place for the f iles you want to share with other peo ple on your local network or over the Internet. • Create and maintain automatic backup copies [...]

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    BlackArmor® NAS User Guide 13 How to Get Started About BlackArmor Users All BlackArmor users, including administrators, can: • Save and share files on the BlackArmor server • Back up files to the BlackArmor server • Access the BlackArm or server over the Web, u sing Seagate Global Access • Download large Web files directly to the BlackArmo[...]

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    BlackArmor® NAS User Guide 14 How to Get Started BlackArmor Users Start Here To get started with your BlackArmor server: 1. Ensure that you have these items from the Bla ckArmor administrator: • The BlackArmor Discovery software • The BlackArmor Backup software • Your BlackArmor log in name and password • The names of the folder share(s) t[...]

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    BlackArmor® NAS User Guide 15 Introduction 3. Getting Started with Y our BlackArmor® Server • Introduction • Setup Steps for Administrators • Setup Steps for BlackArmor Users Introduction This chapter provides step-by-step instructions for installing and setting up your BlackArmor® server and software. If you are not a BlackArmor administr[...]

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    BlackArmor® NAS User Guide 16 Setup Steps for Administrators Setup Steps for Administrators If you are not a BlackArmor administrator, skip to page 24. Installing the BlackArmo r Server and Software Before you begin: • Ensure that your computer meet s the requirements listed on page 8 . • Ensure that you have a solid, flat, stab le surface for[...]

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    BlackArmor® NAS User Guide 17 Setup Steps fo r Administrators Connecting to the Server To connect to your BlackArmo r server: 1. Double-click the BlackArmor Discovery icon on your desktop (Windows) or in yo ur Applications folder (Mac). When BlackArmor Discovery opens, it automatica lly searches for all BlackArmor servers on your network and displ[...]

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    BlackArmor® NAS User Guide 18 Setup Steps for Administrators Completing the Initial Setup The first time you log in to your BlackArmo r server, the setup wizard opens. To co mplete the setup: 1. Click Next . 2. Read the Seagate BlackArmor license a greement, then click I Agree . 3. Customize your server’s basic settings: • Enter a name for you[...]

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    BlackArmor® NAS User Guide 19 Setup Steps fo r Administrators Creating Custom Shares Your BlackArmor server comes with two prec on figured shares: Down load and Public. If these two shares meet your current needs, ski p to “Creating User Account s” on page 20. You can also create your own cu stom shares us ing the BlackArmor Manager Web interf[...]

  • Page 19

    BlackArmor® NAS User Guide 20 Setup Steps for Administrators Creating User Accounts Your BlackArmor server comes with one administrat or account only. Your next step is to use BlackArmor Manager to create individual user accounts. Part of creating user accounts is assign ing each user access to the default shares or the new shares you create. To c[...]

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    BlackArmor® NAS User Guide 21 Setup Steps fo r Administrators Distributing BlackArmor User Information Once you have created user accoun ts, provide thes e items to each BlackArmor user so they can get started using your BlackArmor server: • The BlackArmor Discovery software • The BlackArmor Backup software (optional) • The user’s BlackArm[...]

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    BlackArmor® NAS User Guide 22 Setup Steps for Administrators Enabling Global Access as a User Once Global Access is enabled on the server by the administrator, each user must also enable access for their user account. 1. Log in to the server with your user account. 2. In the Menu bar, select Glob al Access . 3. Click the Enable check box. 4. Click[...]

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    BlackArmor® NAS User Guide 23 Setup Steps fo r Administrators Setting Y our BlackArmor as a Media Server You can use your BlackArmor server to share digital photos, videos and music with people on your local network. To set up your BlackArmor server as a media server: 1. In the menu bar, select Medi a , then click DMS Properties . 2. Beside Servic[...]

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    BlackArmor® NAS User Guide 24 Setup Steps for BlackArmor Users • Store all your photos, videos, and music files to the server and use it as a media server so that everyone on your netwo rk can access your files (see page 38). • Monitor the server locally or remotely (see page 39). The remainder of this guide introdu ces the server’s features[...]

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    BlackArmor® NAS User Guide 25 Setup Steps for BlackArmor Users 10. If you have access to more than one share, continue to find and map additional shares as needed. Note: You can map as many public and private sh ares as you need to. However, to map mor e than one private share, each privat e share mu st have t he same log on creden tials. 11. Save[...]

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    BlackArmor® NAS User Guide 27 Introduction 4. Getting the Most from Y our BlackArmor® Server • Introduction • Your Role as a BlackArmor Administrator • Your BlackArmor Server’s Default Settings • Managing BlackArmor Volumes, Shares, and Storage • Managing BlackArmor Users • Protecting Your BlackArmor Files with Archive Backups • I[...]

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    BlackArmor® NAS User Guide 28 Your Role as a Bla ckArmor Administrator Y our Role as a BlackArmor Administrator BlackArmor administrators have full access to all f eatures and settings on the BlackArmor server, and to all files stored on it. Your role as a BlackArmor administrator is to: • Manage the storage space available on your BlackArmor se[...]

  • Page 27

    BlackArmor® NAS User Guide 29 Your BlackArmor Server’s Default Settings Y our BlackArmor Server’ s Default Settings Your BlackArmor server is preconfigured with settings that are appropriate for typical use, so that you can get started storing, sharing, and protecting your files right away: • User accounts —The BlackArmor server includes o[...]

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    BlackArmor® NAS User Guide 30 Managing BlackArmor Volumes, Shares, an d Storage You may need to use the default user name and password again in the future, if the server is ever reset to its initial configuration. • Global Access setting —The BlackArmor server is not precon figured to be accessed over the Web. Enable Seagate Global Access if y[...]

  • Page 29

    BlackArmor® NAS User Guide 31 Managing BlackArmor Vol umes, Shares, and Storage • Volume C: Media Files You could then create one or mo re folders (shares) in each volume to suit your ne eds: • Volume A: Busin ess Files • Share 1: Client Files • Share 2: Financial Files • Share 3: Human Resources Files • Volume B: Backup File Storage ?[...]

  • Page 30

    BlackArmor® NAS User Guide 32 Managing BlackArmor Volumes, Shares, an d Storage This table explains the differe nt levels of RAID supported by your BlackArmor server. Seagate recommends that only users familiar and comfortable with RAID technology make changes to the server’s RAID protection. Creating New V olumes As a BlackArmor administrator, [...]

  • Page 31

    BlackArmor® NAS User Guide 33 Managing BlackArmor Vol umes, Shares, and Storage W orking with Shares Shares on the BlackArmor server can be either pu blic (open to everyone, with some restrictions) or private (restricted to one user account only). As a BlackArmor administrator, y ou can create, modify, or dele te s hares at any time, as required .[...]

  • Page 32

    BlackArmor® NAS User Guide 34 Managing BlackArmor Volumes, Shares, an d Storage Special Features of Shares These features are available on any share. You can enable or disable them, as required for the purpose of the shar e: • File Protocol Support —Files are shared between computers on a network using standard file protocols. You can set a sh[...]

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    BlackArmor® NAS User Guide 35 Managing BlackArmor Vol umes, Shares, and Storage Setting Grace T ime for Exceeded Quotas As a BlackArmor administrator, you can set a grace time limit, which allows a quota to exceed its storage limitations for a p eriod of time. If t he quota is reached, you can temporarily allow an addi- tional 100 megabytes (MB) o[...]

  • Page 34

    BlackArmor® NAS User Guide 36 Managing BlackArmor Users Managing BlackArmor Users This section describes the featu res of a user account and provides an overvie w of how to set up new accounts using BlackArmor Manager. For step- by-ste p instructions for using BlackArmor Manager, refer to the online Help. W orking with User Accounts Everyone who w[...]

  • Page 35

    BlackArmor® NAS User Guide 37 Protecting Your BlackArmor Files with Archive Backups Protecting Y our BlackArmor Files with Archive Backups Your BlackArmor server has two LAN ports, one of which must b e used to connect the server to your local network (port 1 by default). You can use b oth LAN ports simultaneously to increase the speed of the serv[...]

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    BlackArmor® NAS User Guide 38 Improving Performance wi th Link Aggreg ation 5. Schedule an archive backup to occu r on a recurring basis by using the Backup Manager Schedule in the Storage menu. Improving Performance with Link Aggregation The two LAN ports on your BlackArmor server can be configured fo r link aggregation , which means you can conn[...]

  • Page 37

    BlackArmor® NAS User Guide 39 Monitoring Your Bl ackArmor Server Monitoring Y our BlackArmor Server BlackArmor Manager and the BlackArmor server itse lf provide many ways to monitor the server’s activity and status: • Monitoring Status with the Se rver’s LCD Screen • Monitoring Status with the Se rver’s LEDs • Using Email Alerts to Mon[...]

  • Page 38

    BlackArmor® NAS User Guide 40 Monitoring Your BlackArmor Server Using the LEDs to Monitor the Server 1. The System Status LED will indicate when there’s a problem. W hen it’s blue, the server and its components are working properly. If the System Status LED turns amber, a pro blem has occurred. 2. Check the LAN port LEDs and the disk drive LED[...]

  • Page 39

    BlackArmor® NAS User Guide 41 Changing the BlackArmor Server’s Advanced Settings Checking Disk Drive Status Using SMAR T Note: Only BlackArmor administrato rs can comp lete a SMART diagnosis. You can use BlackArmor Manager to perform SM ART diagnose s on the server’s disk drives. SMART stands for Self-Monitoring Analysis and Reporting Technolo[...]

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    BlackArmor® NAS User Guide 42 Changing the BlackArmor Server’s Advanced Settings Dynamic Domain Name System (DNS) Settings Note: Only people familia r with Dynamic DNS should tr y changing these settings. Dynamic DNS is a way of maintaining the link between an unchanging domain name (like www.seagate.com) and the constantly changing IP address o[...]

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    BlackArmor® NAS User Guide 43 Changing the BlackArmor Server’s Advanced Settings You add SSL support to your BlackArmor server by entering an SSL certificate and key p air. Uninterruptible Power Supply (UPS) Settings An uninterruptible power supply is a power supply that has a battery in it that maintains power to a computer or server in the eve[...]

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    BlackArmor® NAS User Guide 44 Maintaining Your BlackArmo r Server Maintaining Y our BlackArmor Server This section explains the basic things you may need to do to properly maintain your BlackArmor. This section discusses: • “Basic Hardware Safety and Maintenance” o n page 44 • “Keeping the Server’s Firmware Current” on pag e 44 • ?[...]

  • Page 43

    BlackArmor® NAS User Guide 45 Resetting Your BlackArmor Server • Automatic firmware updates —BlackArmor Manager downlo ads new firmware versions, completes the update process, and re starts the server. You can start the update immediately or schedule the updat e for a more convenient time. You can also set BlackArmor Manage r to check r egular[...]

  • Page 44

    BlackArmor® NAS User Guide 47 Introduction 5. T ips for BlackArmor® Users • Introduction • Understanding Your BlackArmor User Accoun t • Accessing Shares and Files on the BlackArmor Server • Backing Up Your Files • Accessing Your BlackArmor Files Over the Web • Downloading Large Web Files to Your BlackArmor Server • Retrieving Delet[...]

  • Page 45

    BlackArmor® NAS User Guide 48 Understanding Your Bl ackArmor User Account Private Shares Private shares are password protected and restricted to use by people designated by your Black- Armor administrator. Once the BlackArmor administrator creates a us er account, you can limit acce ss to a private share by: • Limiting access to this share to sp[...]

  • Page 46

    BlackArmor® NAS User Guide 49 Accessing Shares and Files on the BlackArmor Server See your BlackArmor administrator to find out if the shares you can access have automatic download sorting (referred to in BlackArmor Manager as “Drag & Sort”) enabled. Grace T ime Limits for Quotas If there is a storage quota for your account, your BlackArmo[...]

  • Page 47

    BlackArmor® NAS User Guide 50 Backing Up Your Files Backing Up Files wi th BlackArmor Backup BlackArmor Backup is a full backup software application with a wide range of features that let you customize a backup system to suit you r needs. You can use BlackArmor Backup to start a bac kup whenever you want . Y ou can also use Black- Armor Backup to [...]

  • Page 48

    BlackArmor® NAS User Guide 51 Accessing Your BlackArmor Files Over the Web Accessing Y our BlackArmor Files Over the W eb If your BlackArmor administrator has enabled Global Acce ss on the server, sign up for a free Global Access account so you can acce ss y our BlackArmor server files over the Web . Seagate Global Access is a service that yo u ca[...]

  • Page 49

    BlackArmor® NAS User Guide 52 Retrieving Deleted Files from the Recycle Bin To set up a Web d ownload job, open BlackArmor Man ager (see page 17). The Downloade r Man- agement function is in the Storage menu. For step-by-step instructions for down loading Web files, refer to the BlackArmor Manager online Help. Retrieving Deleted Files from the Rec[...]

  • Page 50

    BlackArmor® NAS User Guide 53 General Troubleshooting Tips 6. Solving Problems This chapter provides solutions to the most common problems you may encounter while setting up and using your BlackArmo r® server: • General Troubleshooting Tips • Common Problems and Solutions • Resetting Your BlackArmor Server General T roubleshooting T ips If [...]

  • Page 51

    BlackArmor® NAS User Guide 54 Common Problems and Solutions I can’t log in to Bl ackArmor Manager . Ensure that you are using a valid user name and password. Reme mber that user names and passwords are case-se nsitive. I can’t access a share. Ensure that you have access to that share. Ensure that you are using a valid user name and password. R[...]

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    BlackArmor® NAS User Guide 55 7. T echnical Specifications Network Connection • 2 10/100/1000 Ethernet RJ-45 netwo rk connec tors, with support for link aggregation USB Ports • 4 USB 2.0 ports (1 at front, 3 at rear) Power Supply • 90W external power supply (full rang e AC input; 19V DC output) Disk Drives • 4 SATA II disk drives with tool[...]

  • Page 53

    BlackArmor® NAS User Guide 57 8. Glossary access level Also known as permission level, the amount of access any person has to the BlackArmor® server. BlackArmor Manager has two pe rmission levels: administrat or and user . administrator A BlackArmor administrator is responsible for the BlackArmor server and all its settings. An administrator can [...]

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    BlackArmor® NAS User Guide 58 group account In BlackArmor Manager, a collection of use r ac counts grouped together to make it faster and easier to manage access to shares. All users in a group have the same level of access to any particular share. See also “user accou nt”. hot-swap To remove and replace a disk drive without first powering off[...]

  • Page 55

    BlackArmor® NAS User Guide 59 NTP (Network T ime Protocol) server Synchronizes the date and time of compute rs an d servers on a network, based on Coord inated Universal Time (UTC). parity Data created in volumes with RAID 5 protection t hat ’s used to reconstruct files if one of the disk drives in the server fails. See also “RAI D 5”. priva[...]

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    BlackArmor® NAS User Guide 60 server is located in another building or part of th e city (or country). Also known as an archive backup. RSA key An encryption decoder that’s part of SSL , a type of encryption used to protect data being sent over a network or the Internet. “RSA” stands fo r Rivest, Shamir, and Adelman, who invented the technol[...]

  • Page 57

    BlackArmor® NAS User Guide 61 However, compared to an equal-sized group of independent disks, a strip ed volume provides faster performance. UPS Uninterruptible Power Supply. A power sup ply that has a battery in it that maintains po wer to a computer or server in the event of a power fa ilure. A UPS is intended to provide enough p ower for you to[...]

  • Page 58

    BlackArmor® NAS User Guide 63 Index Index A administrator password 17 administrators 7 allocating spac e to user s 34 limiting storage space 34 setting time limits 49 time limits for storage 49 tips for getting started 13 alerts 40 automatic firmware updates 44 B BlackArmor components 9 default settings 29 description 9 email alerts 40 features 10[...]

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    BlackArmor® NAS User Guide 64 Index LCD screen 10 , 11 , 39 LCD screen navigation buttons 11 LEDs 10 , 39 link aggregation 10 , 28 , 37 , 38 M maintaining the server 44 manual firmware updates 44 monitoring email alerts 40 LCD screen 39 LEDs 39 N network default settings 29 NFS 34 NTP 42 O operating system support 8 P power 42 Power button 11 Powe[...]

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    BlackArmor® NAS User Guide 65 Index system requir ements 8 System Status LED 11 T technical specifications 55 time limits 49 troubleshooting 53 U updating the firmware 44 UPS 43 USB ports 10 , 11 user accounts default settings 29 V volumes RAID 31 W Web access default settings 30 Web access protocol 43 workgroup s 43[...]