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Scientific Atlanta DPX130 manual

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Table of contents for the manual

  • Page 1

    Webstar Cable Modem Model DPX130 Cable Modem[...]

  • Page 2

    2 Read and Retain These Instructions • Read all of the instructions before you operate this equipment. Give particular attention to all safety precautions. Retain the instructions for future reference. • Comply with all warning and caution statements in the instructions. Observe all warning and caution symbols that are affixed to this equipment[...]

  • Page 3

    3 Cleaning the Equipment Before cleaning this equipment, unplug it from the electrical outlet. Use a damp cloth to clean this equipment. Do not use a liquid cleaner or an aerosol cleaner. Do not use a magnetic/static cleaning device (dust remover) to clean this equipment. Placement Place this equipment in a location that is close enough to an elect[...]

  • Page 4

    4 Liquid or Moisture Do not expose this equipment to liquid or moisture. Do not place this equipment on a wet surface. Do not spill liquids on or near this equipment. Lightning and Power Surges Plug your equipment into a surge protector in order to reduce the risk of damage from lightning strikes and power surges. If you are unsure of the type of s[...]

  • Page 5

    5 Equipment Checklist Before you install your cable modem, verify that the carton contains: • One WebSTAR™ Model DPX 130 Cable Modem • One twisted pair Ethernet cable (CAT5/RJ-45) • One USB cable • One Power Adapter • One Power cord (may be packed separately) • One Vertical Modem Stand (attached to the modem) • One diskette containi[...]

  • Page 6

    6 Overview Contents Overview ................................................................... 6 Getting Started ........................................................ 7 System Requirements ............................................. 8 WebSTAR Cable Modem Front Panel ................. 9 WebSTAR Cable Modem Back Panel ................ 10 Conne[...]

  • Page 7

    7 Getting Started Contacting Y our Local Cable Service Provider You need to set up an Internet access account with your local cable service provider in order to use your cable modem. When you contact your cable service provider, verify the following conditions: • The cable service to your home supports two-way, Euro-DOCSIS-compatible cable modem [...]

  • Page 8

    8 System Requirements Introduction This section provides hardware and software requirements. Minimum System Requirements for PCs • PC with a Pentium MMX 133 processor or greater • 32 MB of RAM • Netscape or Internet Explorer • 3.5-in. disk drive or CD-ROM drive Minimum System Requirements for Macintosh • MAC OS 7.5 or higher • 32 MB of [...]

  • Page 9

    9 W ebST AR Cable Modem Front Panel 1 Power Illuminates solid green to indicate that power is being applied to the cable modem 2 PC Illuminates solid green to indicate that an Ethernet/USB carrier is present Blinks to indicate that Ethernet/USB data is being transferred 3 Cable Blinks during software upgrade and to indicate cable activity 4 Status [...]

  • Page 10

    10 W ebST AR Cable Modem Back Panel Back Panel Components 1 Cable In F-Connector connects to an active RF coaxial cable signal from your cable service provider 2 USB 12 Mbps USB port connects to the USB port on your PC 3 Ethernet RJ-45 Ethernet port connects to the 10/100BaseT Ethernet port on your PC 4 Reset Reset-to-Default button CAUTION: This b[...]

  • Page 11

    11 Connection Diagram Installation Follow these steps for proper installation. 1. Power down your PC and unplug it from the power source. 2. Connect the active RF coaxial cable to the CABLE IN connector. Use an optional cable signal splitter to add a TV, a DHCT or set-top converter, or a VCR. 3. Connect your PC to either the Ethernet port or the US[...]

  • Page 12

    12 TCP/IP Configuration Introduction This section contains instructions for configuring the TCP/IP protocol for both Windows and Macintosh operating systems. Configuring the TCP/IP Protocol for W indows 95/98/ME Note: You need to have either an Ethernet Network Interface Card (NIC) with the TCP/IP communications protocol installed on your system, o[...]

  • Page 13

    13 TCP/IP Configuration, continued 13. When the system finishes copying the files, click OK. 14. Close all networking windows. 15. When the System Settings Change dialog box appears, click YES to restart your computer. Configuring the TCP/IP Protocol for Windows 2000 Follow these steps to install and configure the TCP/IP protocol for Windows 2000. [...]

  • Page 14

    14 TCP/IP Configuration, continued 2. Click Edit on the Finder (gray bar) at the top of the screen. Scroll down to the bottom of the menu, and then click User Mode . 3. Click Advanced in the User Mode window, and then click OK . 4. Click the Up/Down selector arrows located to the right of the Connect Via section of the TCP/IP window, and then click[...]

  • Page 15

    15 USB Driver Installation Installing the USB Drivers for Windows 98/ME If your PC has a USB interface, follow these steps to install the provided USB drivers. If your PC does not have a USB interface, you may skip this procedure. 1. Insert the USB Cable Modem Driver Installation disk into the floppy disk A drive of your PC. 2. Wait until the Power[...]

  • Page 16

    16 UseUS U s s USB Driver Installation , continued Installing the USB Driver for Windows 2000 Follow these steps to install the USB driver on a Windows 2000 system. 1. Wait until the Power and Status indicators on the cable modem illuminate solid green, then plug the USB cable into the USB port on your PC. The Found New Hardware Wizard window appea[...]

  • Page 17

    17 Uninstalling the USB Drivers for Windows 2000 Follow this procedure to uninstall the USB drivers on a Windows 2000 system. 1. Click Start , select Settings , and choose Control Panel . The Control Panel window appears. 2. In the Control Panel window, double-click the Add/Remove Hardware icon. The Add/Remove Hardware Wizard window appears. 3. In [...]

  • Page 18

    18 Uninstalling the USB Drivers for Windows 2000, continued 6. In the Add/Remove Hardware Wizard window, click USB Cable Modem Adapter , and then click Next . 7. In the Add/Remove Hardware Wizard window, click Yes, I want to uninstall this device , and then click Next . 8. In the Add/Remove Hardware Wizard window, click Finish to complete the unins[...]

  • Page 19

    19 Renewing the IP Address for Windows 2000 Follow these steps to renew the IP address on your PC if you are using Windows 2000. 1. Click Start , and then click Run to open the Run window. 2. Type cmd in the Open field, and click OK to execute the cmd command. A DOS window appears. 3. At the DOS prompt, type ipconfig and press Enter . A list of IP [...]

  • Page 20

    20 T roubleshooting Frequently Asked Questions Q. What if I don’t subscribe to cable TV? A. If cable TV is available in your area, data service may be made available with or without subscribing to cable TV service. Contact your local cable service provider for complete information on cable services, including high-speed Internet access. Q. How do[...]

  • Page 21

    21 T roubleshooting , continued Common T roubleshooting Issues The modem does not register an Ethernet connection. Even new PCs do not always have Ethernet capabilities. Be sure to verify that your computer has a 10/100BaseT Ethernet card and that the Ethernet driver software is properly installed. If you purchase and install an Ethernet card, foll[...]

  • Page 22

    22 Tips for Improved Performance Check and Correct If your cable modem does not perform as expected, the following tips may help. If you need further assistance, contact your cable service provider. • Verify that the plug to your cable modem AC adapter is properly inserted into an electrical outlet. • Verify that your cable modem AC adapter is [...]

  • Page 23

    23 T rademarks Scientific-Atlanta and the Scientific-Atlanta ARCs logo, are registered trademarks of Scientific-Atlanta, Inc. W ebST AR and “Bringing the Interactive Experience Home” are trademarks of Scientific-Atlanta, Inc. Other trademarks listed her ein are the pr operty of their r espective owners. Disclaimer Scientific-Atlanta, Inc. assum[...]

  • Page 24

    24 USB Driver Uninstallation , continued United States: Scientific-Atlanta, Inc., 5030 Sugarloaf Parkway , Box 465447, Lawrenceville, GA 30042; T el: 770-903-5000; TWX: 810-799-4912; T elex: 0542898 Europe: Scientific-Atlanta Europe GmbH, Westerbachstrasse 28-32, 61476 Kronberg, Germany; T el: 49-6173-928-000 Asia-Pacific: Scientific-Atlanta (Singa[...]