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Table of contents for the manual
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Page 1
1 W ebST AR™ Model DPC 2100™ and EPC2100™ Cable Modem User ’ s Guide Intr oduction W elcome to the excit ing world of high-spee d Internet a ccess . Your new W ebSTAR™ Cable Modem offers high- end perf ormance and unsur passed rel iabilit y. W ith your new W ebSTAR Cable Modem , your Internet enjo y ment and busin ess produc tivit y will [...]
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WebSTAR Model D PC2100 a nd EPC2100 Cab le Modem U ser’s Guide 2 In This Guide Important Rul es for Safe O peration ............................................................................................. ................................ 3 W hat’s In the Carton? ..............................................................................[...]
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Important Rule s for Safe O peration 3 Import ant Rules for Saf e Oper ation Note to I nstaller CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN AVIS Note to CATV System Installer This reminder is provided to call the CATV system installer’s attention to Article 820-40 of the NEC (Section 54, Part I of the Canadian Electrical Code), that provides guide[...]
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WebSTAR Model D PC2100 a nd EPC2100 Cab le Modem U ser’s Guide 4 Accessories Do not use access ories with th is equipm ent unles s rec omm ended by your c able service pr ovider. Ventilat ion This equipm ent has openin gs for ventilati on that pr otect it f rom overhe ating. To ensure the relia bilit y of this equipm ent, do not obstruct the open[...]
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Important Rule s for Safe O peration 5 Power Cord Protection Arrange all po wer cords so that peo ple cann ot walk on the cords , place objects on the cor ds, or plac e obje cts agains t the cords , which can d am age the cords. Pay part icular attent ion to c ords that are at p lugs, at el ectrical o utlets, a nd at the places where the cor ds exi[...]
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WebSTAR Model D PC2100 a nd EPC2100 Cab le Modem U ser’s Guide 6 What’ s In the Carton? W hen you receive your cab le modem , you should c hec k the equipm ent and ac cessor ies to verif y that each item is in the car ton and t hat each item is undamaged. T he ca rton contains the fol lowing i tems , except as noted: One Mode l DPC2100 or EPC21[...]
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Front Panel D escription 7 Front Panel Descripti on The f ront panel of your cab le m odem provides status li ghts that i ndicate ho w well and at what stat e your cable modem is operati ng. After the cab le modem is suc cessf ully registere d on the net work , the POWER and CA BLE status in dicator s illum inate c ontinuous ly to show that the c a[...]
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WebSTAR Model D PC2100 a nd EPC2100 Cab le Modem U ser’s Guide 8 Back Panel Descripti on The f ollowing il lustrat ion desc ribes the bac k panel c ompone nts of the DPC2100 a nd EPC210 0 cable m odems . 1 12 VD C —Connects the cable m odem to the DC output of the AC power a dapter th at is prov ided with your cabl e modem . Only use t he AC po[...]
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Where is t he Best Locatio n for M y Cable M odem? 9 Where Is the Best Location for My Cable Modem? The idea l locat ion for your cable m odem is where it has acc ess to outlets and oth er devic es. Think about th e layout of your hom e or of fice, and cons ult with your ca ble ser vice pro vider to se lect the b est locati on for your cable m odem[...]
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WebSTAR Model D PC2100 a nd EPC2100 Cab le Modem U ser’s Guide 10 How Do I Set Up My High-Speed Internet Access Account? Before you can use your ca ble modem , you need to have a high-spe ed Intern et acc ess account. If you do not have a hi gh-speed In ternet access account, you will need to set up an account with your l ocal cabl e servic e pro[...]
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How Do I Connect M y Devices to Use the Inter net? 11 How Do I Connect My Devices to Use the Internet? You can us e your c able m odem to acc ess the Inter net, and you can shar e that Int ernet con nection wit h other Internet de vices in your ho me or off ice. Sharing o ne connec tion am ong m any devices is call ed networ king. Connecting and In[...]
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WebSTAR Model D PC2100 a nd EPC2100 Cab le Modem U ser’s Guide 12 To install the cable modem 1. Power down your PC and u nplug it from the power source. 2. Connec t your PC to either t he ETHERN ET port or the USB p ort using t he appropriat e data ca ble. Do not c onnect your PC to both the Etherne t and USB ports at the sam e tim e. You can con[...]
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How Do I Conf igure TCP/IP Protoc ol 13 How Do I Configure TCP/ I P Prot ocol? To conf igure T CP/IP protoc ol, you ne ed to hav e an Eth ernet Net work Interf ace Car d (NIC) with T CP/IP comm unications protocol i nstalled o n your system . TCP/IP is a com munications protoc ol used t o access the Internet. T his sec tion cont ains instr uctions [...]
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WebSTAR Model D PC2100 a nd EPC2100 Cab le Modem U ser’s Guide 14 To configure Windows 2000 systems 1. Clic k St art , select Se ttings , and c hoose Netw ork and Dial- up Connections . 2. Double- click the Local Area Connection icon in t he Net work and D ial-up Con necti ons w ind ow. 3. Clic k Properties in t he Local Area Conn ection Status w[...]
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Page 15
How Do I Conf igure TCP/IP Protoc ol 15 To configure Macintosh syst ems 1. Clic k the Apple icon in the upper lef t corner of the Finder. Scr oll down to Control Panels , and then click TCP/IP . 2. Clic k Ed it on the F inder (gr ay bar) at t he top of the screen. Scroll d own to the bottom of the m enu, and the n click User M ode . 3. Clic k Advan[...]
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WebSTAR Model D PC2100 a nd EPC2100 Cab le Modem U ser’s Guide 16 How Do I Install USB Drivers? To ins tall USB dr ivers, your PC m ust be equi pped with a USB net work interf ace and a M icrosof t Windo ws 98SE, ME, 2000, or XP op erating s ystem . This section c ontains instructi ons for ins talling the cable m odem gatewa y USB drivers . If yo[...]
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How Do I Install USB Drivers? 17 To install Windows 2000 dri vers 1. Insert the USB Cable M odem Driver Installation Disk into t he CD-ROM drive of your PC . 2. W ait until th e Power a nd Cable indicator s on the cable m odem illum inate solid gr een. 3. Clic k Next in the Found New Hard ware W izard window. 4. Selec t Search for a suit able driv [...]
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WebSTAR Model D PC2100 a nd EPC2100 Cab le Modem U ser’s Guide 18 Having Difficulty? Frequ ent l y Asked Questio n s Q. What if I don’t subscribe to cable TV? A. If cabl e TV is a vailab le in your ar ea, data s ervice m ay be m ade ava ilable with or without s ubscr ibing to c able TV s ervice. C ontact your loc al cable s ervice provider f or[...]
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Having Difficu lty? 19 Common Trou blesh ooting Is sues I don’t understand the front panel status indicators. See Front Panel Status Indicator Functions , lat er in this guid e for m ore detailed inform ation on the front pane l status indicat or operat ion an d functio n. The modem does not regist er an Ethernet connection. • Verif y that your[...]
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WebSTAR Model D PC2100 a nd EPC2100 Cab le Modem U ser’s Guide 20 Ti ps for Improved Per formance Check and Co rrect If your cab le modem does not p erform as expec ted, the f ollowing t ips m ay help. If you need f urther ass istance, c ontact your cable ser vice pr ovider. • Verif y that the plug t o your cable m odem AC ada pter is properl y[...]
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Page 21
How Do I Renew the IP Addre ss on M y PC? 21 How Do I Renew the IP Address on My PC? If y our PC cannot acc ess the Int ernet af ter the ca ble modem is onl ine, it is possibl e that your PC did not r enew its IP addres s. Renewing the IP Address on Your PC Follo w the appropr iate ins tructions in this s ection f or your op erating s ystem to rene[...]
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WebSTAR Model D PC2100 a nd EPC2100 Cab le Modem U ser’s Guide 22 Front Panel St atus Indicator Funct ions Initial Power Up , Calibr ation, an d Registr ation The f ollowing ch art illustr ates the s equence of steps a nd the corr espondi ng appearanc e of the f ront pa nel status i ndicators on the cable m odem during power up, calibr ation, and[...]
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Front Panel S tatus Indi cator Funct ions 23 Special Cond itions The f ollowing ch art descr ibes the appearance of the f ront panel s tatus in dicator s on the cab le modem during specia l condit ions to sh ow that either c able m odem access protectio n is enab led, or that you have been d enied ne twork access . T10975 Front Panel LED Status Ind[...]
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WebSTAR Model D PC2100 a nd EPC2100 Cab le Modem U ser’s Guide 24 Notices Trademarks Scientif ic-Atl anta and the Sc ientific -Atlanta ARCs log o are register ed tradem arks of Scient ific- Atlanta, Inc. DPC2100, EPC2100, W ebS TAR, Sc iCare, and “Bringin g the Int eractive Experie nce Hom e” are trad emarks of Scientif ic-At lanta, Inc. DOCS[...]
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FCC Complia nce 25 FCC Compliance United States FCC Compl iance This equipment has been tes ted and foun d to com ply with the applic able lim its of Part 15 of FCC Rules . Thes e limits are design ed to pr ovide re asonable protection a gainst h armf ul interf erence in a r eside ntial insta llatio n. This equipm ent generates , uses, and can rad [...]
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For Inf ormat ion If You Have Q u estions If y ou hav e technica l questi ons, cont act your l ocal cabl e service provider. Bringing the Int eractive Experience Home Scientifi c-Atlanta, Inc. 503 0 Sugarloaf Parkw ay, Box 565447 Law rencevill e, GA 30 042 770.236.50 00 w ww.scient ifica tlanta.c om Product and servic e availa bility subject to cha[...]