Schneider Electric AP9635 manual

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Table of contents for the manual

  • Page 1

    User ’ s Guide AP9635 Network Management Card[...]

  • Page 2

    This manual is available in English on the enclosed CD. Dieses Handbuch ist in Deutsch auf der beiliegenden CD -ROM verfügbar . Este manual está disponible en español en el CD-ROM adjunto. Questo manuale è disponibile in italian o nel CD-ROM allegato. 동봉된 CD 안에 한국어 매뉴얼이 있습니다 . Instrukc ja obs ł ugi w j ę zyku p[...]

  • Page 3

    Content s Network Management Card User’s Guide i Introduction ................. .................... ................... ............. 1 Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Init[...]

  • Page 4

    Network Management Card User’s Guide ii Command Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 ? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 about . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 5

    Network Management Card User’s Guide iii Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Quick status icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 6

    Network Management Card User’s Guide iv Logs .................. ...................... ....................... ................. 43 Use the Event and Data Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Event log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Data log . . . . . .[...]

  • Page 7

    Network Management Card User’s Guide v FTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Administration: Notification .. ...................... ................. 65 Event Actions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Types of notification .[...]

  • Page 8

    Network Management Card User’s Guide vi Use the Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 7 Configure the basic T C P/IP settings remotely . . . . . . . . . . . . . . . . 77 Configure or reconfigure th e TCP/IP settings locally . . . . . . . . . . 78 How to Export Configuration Settings .........[...]

  • Page 9

    Network Management Card User’s Guide vii Appendix A: List of Suppo rted Commands ................ 91 Two-Year Factory Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Terms of warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Non-transferable warranty . . . . . . . . . . . . . . .[...]

  • Page 10

    Network Management Card User’s Guide 1 Introduction Product Description Features The American Power Conversion Ne twork Management Card (AP9635) is a W e b-based product that manages supported devices using mu ltiple, open standards such as Hype rtext T ransfer Protocol (HTTP), T elnet, Hypertext T ransfer Protocol over Secure Sockets Layer (HTTP[...]

  • Page 11

    2 Network Ma nagement Card User ’s Guide Initial setup Y ou must define three TCP/IP set tings for the Network Management Ca rd before it can operate on the network: • IP address of the Management Card • Subnet mask • IP address of the default gateway Caution: Do not use the loopback address (127 .0.0.1) as the default gateway . Doing so di[...]

  • Page 12

    Network Management Card User’s Guide 3 Access priority for logging on Only one user at a time can log on to the Management Card. The priority for access , beginning with the highest priority , is as follows: • Local access to the command line interface from a computer with a direct serial c onnection to the Management Card • T elnet or SSH ac[...]

  • Page 13

    4 Network Ma nagement Card User ’s Guide How to Recover from a Lost Password Y ou can use a loca l computer that connects to the Ma nagement Card through the serial port to access the command line interface. 1. Select a serial port at the local computer , a nd disable any service that uses that port. 2. Connect th e provided serial cable (p art n[...]

  • Page 14

    Network Management Card User’s Guide 5 Front Panel Features Item Description 1 USB ports Reserved for future use. 2 Universal I/O sensor port Connects external sensors to the Network Managem ent Card. ( 3 Modem port Used for T ele Serv ice Connect (TLS) (MGE Gala xy 300 and MGE Galaxy 7000 only). 4 Modbus co nnector Connects the Management Card t[...]

  • Page 15

    6 Network Ma nagement Card User ’s Guide St atus LED This LED indicates the status of the Management Card. Link-RX/TX (10/100) LED This LED indicates the network status. Condition Description Off One of the following situat ions exists: • The Management Card is not receiving input power . • The Management Card is not operating properly . It m[...]

  • Page 16

    Network Management Card User’s Guide 7 W atchdog Features Overview T o detect internal problems and recover from unanticipated inputs, the Management Card uses internal, system-wide watchdog mechanisms. When it restar ts to recover from an internal problem, a System: Wa r m s t a r t event is recorded in the event log. Network interface watchdog [...]

  • Page 17

    8 Network Ma nagement Card User ’s Guide Command Line Interface How T o Log On Overview Y ou can use either a local (seria l) connection, or a remote (T elnet or SSH) connection with a computer on the same network as the Network Management Card to access the command line interface. Use case-sensitive user name and passwo rd entries to log on (by [...]

  • Page 18

    Network Management Card User’s Guide 9 Local access to the command line interface. For local access, use a computer tha t connects to the Management Card through the serial po rt to access the command line interface: 1. Select a serial port at the computer and disable any service that uses the port. 2. Connect the provided serial cable (pa rt num[...]

  • Page 19

    10 Network Ma nagement Card Use r’s Guide Up Time: 0 Days 21 Hours 21 Minutes • T wo fields report when you lo gged in, by date and time. Date : 03/30/2009 Time : 5:58:30 • T h e User field reports whether yo u logged in through the Administrator or Dev ice Manager account. (The Read Only User account cannot access the comma nd line interface[...]

  • Page 20

    Network Management Card User’s Guide 11 Using the Command Line Interface Overview The command line interface provides options to configure the network settings and monitor the Management Card. T o view the status of the UPS, you must ac cess the W eb interface of the Management Card. For more information, see “W eb Interface” on page 28. Ente[...]

  • Page 21

    12 Network Ma nagement Card Use r’s Guide Synt ax exampl es A command that support s multiple options: user [-an <admin name>] [-ap <admin password>] In the preceding example, the user command accepts the option -an , which defines the Administrator user name, a nd the option -ap , which defines the Administrator password. T o change [...]

  • Page 22

    Network Management Card User’s Guide 13 Command Descriptions ? Access: Administrator, De vice User Description: V iew a list of all the CLI commands availa ble to your account type. T o view help text for a specific command, type the comm and followed by a question mark. Example: T o view a list of options that are a ccepted by the alarmcount c o[...]

  • Page 23

    14 Network Ma nagement Card Use r’s Guide boot Access: Administrator only Description: Define how the Management Ca rd will obtain its network settings, i n cluding the IP address, subnet mask, and defau lt gateway . Then configure the BOOTP or DHCP server settings. Example: T o use a DHCP server to obtain network settings: 1. Define the boot mod[...]

  • Page 24

    Network Management Card User’s Guide 15 console Access: Administrator only Description: Define whether users can access the command line interface using T elnet, which is enabled by default, or Secure SHell (SSH), wh ich provides protection by transmitting user names, passwords, and data in encrypted form. Y ou can chan ge the T elnet or S SH po [...]

  • Page 25

    16 Network Ma nagement Card Use r’s Guide Example 2: T o define the date as October 30 , 2010, us ing the format configured in the preceding example, type: date -d “2010-10-30” Example 3: T o define the time as 5:21:03 p.m., type: date -t 17:21:03 delete Access: Administrator only Description: Delete the event or data log, or delete a file in[...]

  • Page 26

    Network Management Card User’s Guide 17 eventlog Access: Administrator, De vice User Description: V iew the date and time you retrieved the event lo g, the status of the UPS, and the status of sensors connected to the Management Card. V iew the most recent device events, and the date and time they occurred. Use the fo llowing keys to navigate the[...]

  • Page 27

    18 Network Ma nagement Card Use r’s Guide ft p Access: Administrator only Description: Enable or disable access to the FTP server . Optionally , change the port setting to the number of any unuse d port from 5001 to 3276 8 for added security . Example: T o change the TCP/IP port to 5001 , type: ftp -p 5001 help Access: Administrator, De vice User[...]

  • Page 28

    Network Management Card User’s Guide 19 n e tsta t Access: Administrator, De vice User Description: V iew the status of the network and all active IPv4 and IPv6 addresses. ntp Access: Administrator Description: V iew and configure the ne twork time protocol parameters. Example 1: T o enable the override of manual setting, type: ntp -OM enable Exa[...]

  • Page 29

    20 Network Ma nagement Card Use r’s Guide portSpeed Access: Administrator Description: Example: T o configure the TCP/IP p ort to communicate using 100 Mbps with half-duplex communication (communication in only one direction at a time), type: portspeed -s 100H prompt Access: Administrator, De vice User Description: Configur e the command line int[...]

  • Page 30

    Network Management Card User’s Guide 21 radius Access: Administrator only Description: V iew the existing RADIUS se ttings, enable or disable R ADIUS authentication, and configure basic authentica tion parameters for up to two RADIUS servers. For a summary of RADIUS server configura tion and a list of supported RADIUS servers, see “Configuring [...]

  • Page 31

    22 Network Ma nagement Card Use r’s Guide resetT oDef Access: Administrator only Description: Example: T o reset all of the configuration changes ex cept the TCP/IP settings for the Management Card, type: resetToDef -p keepip snmp, snmp3 Access: Administrator only Description: Enable or disable SNMP 1 or SNMP 3. Example: T o enable SNMP version 1[...]

  • Page 32

    Network Management Card User’s Guide 23 tcpip Access: Administrator only Description: Manually configure these network settings for the Ma nagement Card: Example 1: T o view the network settings of the Management Card, type tcpip and press E NTER . Example 2: T o manually configure an IP address of 150.250.6.10 for the Management Card, type: tcpi[...]

  • Page 33

    24 Network Ma nagement Card Use r’s Guide tls Access: Administrator only Description: Manually configure the TLS settings for the Ma nagement Card. TLS is an optional remote monitoring service available on the MGE Ga laxy 300 and MGE Galaxy 7000 UPS systems.: Option Argument Description -p Display the configured parameters for the tl s command -a[...]

  • Page 34

    Network Management Card User’s Guide 25 uio Access: Administrator , Device Us er Description: This comm and is available for an AP9631 an d AP96 35 Network Management Card with a connected Dry Contact I/O Accessory (AP9810). Example 1: T o open the outpu t, type: uio -rc 2 open Example 2: T o view the status of the devices connected to a Dry Cont[...]

  • Page 35

    26 Network Ma nagement Card Use r’s Guide user Access: Administrator only Description: Configur e the user name and password for each account type, and config ure the inactivity timeout. For information on the permissi ons granted to each account type (Administrator , Device User , and Read-Only User), see “T yp es of user accounts” on page 3[...]

  • Page 36

    Network Management Card User’s Guide 27 web Access: Administrator Description: Enable access to the W eb inte rface using HTTP or HTTPS. For additional security , you can ch ange the port setting for HTTP and HTTPS to any unused port from 5000 to 32768. Example: T o prevent all access to the W eb interface, type: web -S disable xferINI Access: Ad[...]

  • Page 37

    28 Network Ma nagement Card Use r’s Guide We b I n t e r f a c e Introduction Overview The W eb interface provides options to manage the Ma nagemen t Card and view the status of its UPS. See “W eb” on page 59 for information on how to select, enable, and disable the protocols that control access to the W eb interface and to de fine the W e b-[...]

  • Page 38

    Network Management Card User’s Guide 29 URL address format s T ype the DNS name or IP address of the Management Card in the W e b browser ’ s URL address field and press E NTER . When you spec ify a non-default W eb server po rt in Internet Explo rer , you must include http:// or https:// in the URL. Common browser error messages at log-on. URL[...]

  • Page 39

    30 Network Ma nagement Card Use r’s Guide Home Page Overview On the Home page of the interface, displa yed when you log on , you can view active alarm conditions and the most recent events recorded in the event log. Quick st atus icons One or more icons and accompanying text indi cate the current operating status of the UPS: At the upper right co[...]

  • Page 40

    Network Management Card User’s Guide 31 How to Use the T abs, Menus, and Links Ta b s In addition to the tab for the Home page, the following tabs are displayed. Clic k a tab to display a set of menu options : • UPS : Display UPS status, configure PowerChute Network Shutdown, and view information about the UPS. • Sensor : V iew and configure [...]

  • Page 41

    32 Network Ma nagement Card Use r’s Guide Monitor the UPS and Configure Shut downs Overview Page The Ov erview page is displayed by default when you click the UPS tab or when you click Overview on the left navigation menu of that tab. Operating st ate Below the UPS model name, icons an d accompanying text indicate the operating state of the UPS: [...]

  • Page 42

    Network Management Card User’s Guide 33 • In a list: – Input V oltage : The AC voltage (V AC) being rece ived by each phase of the UPS. – Output V oltage : The AC voltage (V AC) each phase of the UPS is providing to its load. – Ambient T emperature : The highest internal temperature reported by the power modules in the UPS. (Symmetra mode[...]

  • Page 43

    34 Network Ma nagement Card Use r’s Guide The PowerChute Option The PowerChute option, available in the left navigation menu of the UPS tab, enables you to use the PowerChute Network Shutdown utility to shut down a maximum of 50 servers on the network that use a client version of the utility . See these HTML files and flowchar ts on the Manageme [...]

  • Page 44

    Network Management Card User’s Guide 35 PowerChute Network Shut down configuration parameters Note: By default, the PowerChute clients initiate a graceful sh utdown when the UPS has 120 seconds of runtime remaining. If the servers need additional time to shut down safely , configure the Low battery alarm threshold setting at the user interface di[...]

  • Page 45

    36 Network Ma nagement Card Use r’s Guide The About Option This option provides the followi ng information ab out the UPS: • Model : The model name of the UPS. • Serial Number : The unique identification number of the UPS, also provided on the UPS. • Firmware Revision: The revision numbers of the firm ware modules installed on the UPS • M[...]

  • Page 46

    UPS Network Management Card 2 Use r’s Guide 37 Environment al Monitoring Note: If you install a Dry Contact I/O Accessory , AP9810, at your Network Management Card, the Environment tab displays two top menu bar options, Universal I/O and Environment . Except where noted, the settings descri bed in this chapter are available for both options. Over[...]

  • Page 47

    38 UPS Network Management Card 2 User’s Guide T emperature and Humidity Page Brief st atus Click T emp & Humidity on the left navigation menu to display the na me, alarm status, temperature, and humidity (if supported) for each sensor . Det ailed status and configuration Click the name of a sensor for detailed al arm status or to configure it[...]

  • Page 48

    UPS Network Management Card 2 Use r’s Guide 39 Example of falling but wavering temperature: The minimum temperature threshold is 55°F , and the temperature hysteresis is 3°F . The temperature drops below 55°F , violating the threshold. It then wavers up to 56°F and then down to 53°F repeatedly , but no clearing eve nt and no new violation oc[...]

  • Page 49

    40 UPS Network Management Card 2 User’s Guide Input Cont act s Page Brief st atus Click Input Contacts on the left navigation menu to display the name, alarm status , and state (open or closed) of each input contact. Det ailed status and configuration Click the name of an input contact for deta iled status or to configure its values: Parameter De[...]

  • Page 50

    UPS Network Management Card 2 Use r’s Guide 41 Output Relay Page This option is only available for devices with in stalled Dry Contact I/O Accessories. Select the Environment tab, then U niversal I/O from the top menu bar . Click Output Relay to display the status of the output relay and configure its values. About Page Click About on the left na[...]

  • Page 51

    42 UPS Network Management Card 2 User’s Guide Configuring the Control Policy For an AP9631 Network Manageme nt Card with up to two connected Dry Contact I/O Accessories (AP9810), you can configure its outputs to respond to events, a nd you can configure the UPS and outputs to respond to inpu t alarms. Configuring an output to respond to an event [...]

  • Page 52

    Network Management Card User’s Guide 43 Logs Use the Event and Dat a Logs Event log Path: Logs > Event s > options Y ou can view , filter , or delete the event log. By defa ult, the log displays all ev ents recorded during the last two days, in reverse chronological or der . For lists of all configurable events and their current configurati[...]

  • Page 53

    44 Network Ma nagement Card Use r’s Guide Note: Events are processed through the filter using OR logic. • Events that you do not select from the Filter By Severity l ist never display in the filtered event log, even if the event occurs in a category you selec ted from the Filter by Category list. • Events that you do not select from the Filte[...]

  • Page 54

    Network Management Card User’s Guide 45 T o display the dat a log (Logs > Data > log): • By default, view the data log as a page of the W e b interface . The most recent data item is recorded on page 1. From the navigation menu below the log: – Click a page number to open a specifi c page of the log. – Click Previou s or Next to view [...]

  • Page 55

    46 Network Ma nagement Card Use r’s Guide Graphing large amounts of data m ay cause perform ance proble ms on the computer and W eb browser you are using. Reducing the number of data points o r data lines being grap hed may improve performance. T o display the graph containing the selec ted data on the current web page, click Apply . T o display [...]

  • Page 56

    Network Management Card User’s Guide 47 T o resize the dat a log (Logs > Data > size): By default, the data log stores 400 events. Y ou ca n change the number of data points the log stores. When you resize the data log, all ex isting log entries are de leted. T o avoid losing log data, use FTP or SCP to retrieve the log before you enter a n[...]

  • Page 57

    48 Network Ma nagement Card Use r’s Guide T o use SCP to retrieve t he files. T o use SCP to retrieve the event.csv file, use the following command: scp username@hostname_or_ip_address :event.csv ./event.csv T o use SCP to retrieve the data.csv file, use the following command: scp username@hostname_or_ip_address :data.csv ./data.csv T o use FTP t[...]

  • Page 58

    Network Management Card User’s Guide 49 Syslog servers Administrators can configure u p to four Syslog servers to recieve notifications of events. Managing the Syslog servers (Logs > Syslog > servers): T o add a new Syslog server, cli ck Add Server . T o modify an existing Syslog server , click the server ’ s name. Configuring the Syslog [...]

  • Page 59

    50 Network Ma nagement Card Use r’s Guide Administration: Security Local Users Setting user access Path: Administration > Security > Local Users > options The Administrator user account always has access to the Management Card. The Device User and Read-Only User accounts are en abled by default. T o disable the Device User or Read-Only U[...]

  • Page 60

    Network Management Card User’s Guide 51 Select one of the following: • Local Authentication Only : RADIUS is disabled. Local authentication is enabled. • RADIUS, then Local Authentication : RADIUS and local authentication are enabled. Authentication is requested from the RADIUS server first. If the RADIUS server fails to respond, local authen[...]

  • Page 61

    52 Network Ma nagement Card Use r’s Guide Configuring the RADIUS Server Summary of the configuration procedure Y ou must configure your RADIUS server to work with the Management Card. For examples of the RADIUS users file with V endor Specific Attributes (VSAs) and an example of an entry in the dictionary file on the RADIUS server , see the Secur[...]

  • Page 62

    Network Management Card User’s Guide 53 Inactivity T imeout Path: Administration > S ecurity > Auto Log Off Use this option to configure the time (3 minutes by de fault) that the system wa its before logging of f an inactive user . If you change this value, you mu st log of f for the chan ge to take e f fect. Note: This timer continues to r[...]

  • Page 63

    54 Network Ma nagement Card Use r’s Guide Administration: Network Features TCP/IP and Communication Settings TCP/IP settings Path: Administration > Networ k > TCP/IP > IPv4 settings The TCP/IP option on the left navigation menu, selected by default wh en you choose Network on the top menu bar , displays the current current IPv4 address, [...]

  • Page 64

    Network Management Card User’s Guide 55 DHCP response options Each valid DHCP response contains options that pr ovide the TCP/IP settings th at the Management Card needs to operate on a network, and other informatio n that af fects the Management Card’ s operation. V endor Specific Information (option 43). The Management Card uses this option i[...]

  • Page 65

    56 Network Ma nagement Card Use r’s Guide download the .ini file. After the download, the Management Card uses the .ini file as a boot file to reconfigure its settings. Path: Administration > Networ k > TCP/IP > IPv6 settings Ping Response Path: Administration > Network > Ping Response Select the Enable check box for IPv4 Ping Resp[...]

  • Page 66

    Network Management Card User’s Guide 57 Port S peed Path: Administration > Network > Port Speed The Port Speed setting defines the communicatio n speed of the TCP/IP port. • F o r Auto-negotiation (the default), Ethernet devices negotia te to transmit at th e highest possible speed, but if the su pported speeds of two devi c es are unmatc[...]

  • Page 67

    58 Network Ma nagement Card Use r’s Guide • Select test to send a DNS query that tests the setup of your DNS servers: –A s Query T ype , select the method to use for the DNS query: • by Host : the URL name of the server • by FQDN : the fully qualified domain name • by IP : the IP address of the server • by MX : the Mail Exchange used [...]

  • Page 68

    Network Management Card User’s Guide 59 We b Path: Administration > Network > We b > options Option Description access T o activate changes to any of these sel ections, log off from the Management Card: • Disable : Disables access to the W eb interface. (T o re-enable access, log in to the command line interface, then t ype the command[...]

  • Page 69

    60 Network Ma nagement Card Use r’s Guide C onsole Path: Adm inistration > Network > Co nsole > options Note: T o use SSH, you must h ave an SSH client in stalled. Most Linux and other UNIX ® platforms i nclude an SSH c lient, but Microsof t W indows operating systems do not. Clients are available from various vendors. Option Descriptio[...]

  • Page 70

    Network Management Card User’s Guide 61 SNMP All user names, passwords, and community names fo r SNMP are transferred over the network as plain text. If your network requires the high security of encryption, disable SNMP access or set the access for each community to Read. (A commun ity with Read access can rece ive status information and use SNM[...]

  • Page 71

    62 Network Ma nagement Card Use r’s Guide SNMPv3 Path: Administration > Network > SNMPv3 > options For SNMP GET s, SET s, and trap receivers, SNMPv3 uses a sys tem of user profiles to identify users. An SNMPv3 user must have a user p rofile assigned in the MIB software p rogram to perform GET s and SET s, browse the MIB, and receive trap[...]

  • Page 72

    Network Management Card User’s Guide 63 Modbus Path: Administration > Networ k > Modbus > serial (or TCP) Enable or disable access to the Modbus serial or TCP interface by selecting or clearing the Enable check box. Set the connection parameters for th e Modbus connection - a port number for the TCP connection, or the parameters for the [...]

  • Page 73

    64 Network Ma nagement Card Use r’s Guide FTP Server Path: Administration > Network > FTP Server The FTP Server settings enable (by defa ult) or disable access to the FTP server and specify the TCP/IP port (21 by default) that the FTP server uses to communicate with the Management Card. The FTP server uses both the specified port and the po[...]

  • Page 74

    Network Management Card User’s Guide 65 Administration: Notification Event Actions Path: Administration > Notifi cation > Event Actions > options T ypes of notification Y ou can configure event a ctions to oc cur in response to an event or gr oup of events. These actions notify users of the event in any of several ways: • Active, autom[...]

  • Page 75

    66 Network Ma nagement Card Use r’s Guide Configuring by event. T o define event actions for an individual event: 1. Select the Administration tab, Notification on the top menu bar, an d by event under Event Actions on the left navigation menu. 2. In the list of events, review the marked columns to see whethe r the action you want is already conf[...]

  • Page 76

    Network Management Card User’s Guide 67 Active, Automatic, Direct Notification E-mail notification Overview of setup. Use the Simple Mail T ransfer Protocol (SMTP) to send e-mail to up to four recipients when an event occurs. T o use the e-mail feature, you must define the following settings: • The IP addresses of the primary and, optiona lly ,[...]

  • Page 77

    68 Network Ma nagement Card Use r’s Guide E-mail recipient s . Path: Administration>Notification>E-mail>recipients Identify up to four e-mail recipients. E-mail test . Path: Administration>Notification>E-mail>test Send a test message to a configured recipient. Setting Description T o Address The user and dom ain name s of the re[...]

  • Page 78

    Network Management Card User’s Guide 69 SNMP trap s T rap Receivers . Path: Administration > Notification > SNMP T raps > t rap receivers V iew trap receivers by NMS IP/Host Na me. Y o u can configure up to six trap receivers. • T o open the page for configuring a new trap receiver , click Add T rap Receiver . • T o modify or delete [...]

  • Page 79

    70 Network Ma nagement Card Use r’s Guide To . Select the IP address or host name to which a test SNMP trap will be sent. If no trap receiver is configured, a link to the T rap Receiver configuration page is di splayed. Remote Monitoring Service Path: Administration > Notification > Remote Monitoring The Remote Monitoring Service (RMS) is a[...]

  • Page 80

    Network Management Card User’s Guide 71 Syslog Settings. Path: Logs > Syslog > settings Syslog test and format example. Path: Logs > Syslog > test Send a test message to the Sysl og servers config ured through the servers option. 1. Select a severity to assign to the test message. 2. Define the test message, accord ing to the required[...]

  • Page 81

    72 Network Ma nagement Card Use r’s Guide Administration: General Options Identification Path: Administration > General > Identification Define the Name (the device name), Location (the physical location), and Contact (the person responsible for the device) used by InfraStruxure Ce ntral and the SNMP agent of the Management Card. These sett[...]

  • Page 82

    Network Management Card User’s Guide 73 Daylight saving Path: Administration>General> Date & Time>daylight saving Enable traditional United Stat es Da ylight Saving T ime (DST), or en able and configur e a customized daylight saving time to match how Da ylight Saving T ime is implemen ted in your local area. DST is disabled by defaul[...]

  • Page 83

    74 Network Ma nagement Card Use r’s Guide Event Log, T emperature Unit s, and Log-In Page Path: Administration > General > Preferences Color-code event log text This option is disabled by default. Select the Event Log Color Coding check box to enab le color-coding of alarm text recorded in the even t log. System-event entries and c onfigura[...]

  • Page 84

    Network Management Card User’s Guide 75 Reset the Management Card Path: Administration > General > Reset/Reboot Configure Links Path: Administration > General > Quick Links Select the Administration tab, General on the top menu bar , and Quick Links on the left navigation menu to view and change the URL links displayed at the bottom l[...]

  • Page 85

    76 Network Ma nagement Card Use r’s Guide Device IP Configuration Wizard Cap abilities, Requirement s, and Inst allation How to use the Wizard to configure TCP/IP settings The Device IP Confi guration W izard configures the IP address, subnet mask, and default gateway of one or more Network Managem ent Cards or American Po wer Conversion network-[...]

  • Page 86

    Network Management Card User’s Guide 77 Use the Wizard Note: Most software firewalls must be tempor arily disabled for the W izard to discover unconfigured Network Manag ement Cards. Configure the basic TCP/IP settings remotely Prep are to configure the settings. Before you run the W izard: 1. Contact your network administrato r to obtain valid T[...]

  • Page 87

    78 Network Ma nagement Card Use r’s Guide Configure or reconfigure th e TCP/IP settings locally 1. Contact your network administrator to obtain valid TCP/IP settings. 2. Connect the provided serial configuration cable (part number 940-0299) from an available communications port on you r computer to the serial port of th e card or device. Make sur[...]

  • Page 88

    Network Management Card User’s Guide 79 How to Export Configuration Settings Retrieving and Exporting the .ini File Summary of the procedure An Administrator can retrieve the .ini file of a Netwo rk Management Card and expo rt it to another Management Card or to multiple Management Cards. 1. Configure a Management Card to ha ve the settings you w[...]

  • Page 89

    80 Network Ma nagement Card Use r’s Guide Customizing. Y ou must customize the file before you export it. 1. Use a text editor to customize the file. – Section headings, keywords, and pre-defined valu es are not case-sensitive, but string values that you define are case-sensitive. – Use adjacent quotation marks to indicate no value. For examp[...]

  • Page 90

    Network Management Card User’s Guide 81 The Upload Event and Error Messages The event and its error messages The following event occurs when the receiving Network Management Card completes using the .ini file to update its settings. Configuration file upload complete, with number valid values If a keyword, section name, or value is invalid, the u[...]

  • Page 91

    82 Network Ma nagement Card Use r’s Guide Related T opics On W indows operating syst ems, instea d of transferring .ini files, you can use the Device IP Configuration W izard to update th e basic TCP/IP settings of the Mana gement Card and configure other settings through its user interface. See “Device IP Configura tion W izard” on page 76.[...]

  • Page 92

    Network Management Card User’s Guide 83 File T ransfers How to Upgrade Firmware Benefit s of upgrading firmware When you upgrade the firmware on the Network Management Card: • Y ou obtain the latest bug fix es and performance improvements. • New feature s become a vailable for im mediate use. Keeping the firmware versions consistent across yo[...]

  • Page 93

    84 Network Ma nagement Card Use r’s Guide Note: In manual upgrades, lo ad the boot monitor module firs t, then the American Power Conversion operating system module, and finally , the application module. T o extract the firmware files: 1. Run the NMC2 Firmware Upgrade Utility . 2. At the prompts, click Next> , and then specify the directory lo[...]

  • Page 94

    Network Management Card User’s Guide 85 T o transfer the files: 1. Open a command prompt window of a computer on the network. Go to the directory that co ntains the firmware files, and list the files: C:> cdapc C:apc> dir For the list ed files, xxx represents the firm ware version number: • apc_hw05_aos_ xxx .bin • apc_hw05_ applicat[...]

  • Page 95

    86 Network Ma nagement Card Use r’s Guide Use FTP or SCP to upgrade mu ltiple Management Cards. T o upgrade multiple Network Management Cards using an FTP client or using SC P , write a script which automatically performs the procedure. Using the NMC2 Firmware Upgrad e Utility for multiple upgrades After downloading from the American Power Conver[...]

  • Page 96

    Network Management Card User’s Guide 87 Use a USB drive to transfer t he files Note: Before starting the transfer , make sure the USB drive is formatted in F A T32. 1. Download the update files and unzip them. 2. Create a folder na med apcfirm on the USB drive. 3. Place the extracted files in the apcfirm dire ctory . 4. Insert the USB drive into [...]

  • Page 97

    88 Network Ma nagement Card Use r’s Guide Adding and Changing Language Packs Note : Language packs are not available for th e MGE Galaxy 300 or MGE Galaxy 7000. The Symmetra PX 250 and Symmetra PX 500 do not support Italian or Jap a nese as options for the language packs. The Network Management Card 2 language pack fil es contain the information [...]

  • Page 98

    Network Management Card User’s Guide 89 T roubleshooting Management Card Access Problems For problems that are not described here, se e the troubleshooting flowcharts on the APC Network Management Card Utility CD. Click the T roubleshooting link i n the CD interface. If the problem still persists, see “APC W o rldwide Customer Support” on pag[...]

  • Page 99

    90 Network Ma nagement Card Use r’s Guide SNMP Issues Prob lem S olution Unable to perform a GET • V erify the read (GET) community name (SNM Pv1) or the u ser profile configuration (SNMPv3). • Use the command line interface or W eb inte rface to ensure that the NMS has access. See “SNMP” on page 61. Unable to perform a SET • V erify th[...]

  • Page 100

    Network Management Card User’s Guide 91 Appendix A: List of Supported Commands ? about alarmcount [-p [all | warning | critical]] boot [-b <dhcp | bootp | manual>] [-c <dhcp cookie> [enable | disable]] [-v <vendor class>] [-i <client id>] [-u <user class>] cd console [-S <disable | telnet | ssh>] [-pt <telne[...]

  • Page 101

    92 Network Ma nagement Card Use r’s Guide tcpip [-S [enable | disable]] [-i <IP address>] [-s <subnet mask>] [-g <gateway>] [-d <domain name>] [-h <host name>] tcpip6 [-S [enable | disable]] [-man [enable | di sable]] [-auto [enable | disabl e]] [-i <IPv6 address>] [-g <IPv6 gateway>] [-d6 [router | state[...]

  • Page 102

    Network Management Card User’s Guide 93 web [-S <disable | http | https>] [-ph <http port #>] [-ps <https port #>] xferINI xferStatus[...]

  • Page 103

    94 Network Ma nagement Card Use r’s Guide T wo-Y ear Factory W arranty This warranty applies only to the products you purchase for your use in accordance with this manual. T erms of warranty APC warrants its products to be free from defects in materials and workmanship for a period of two years from the date of purchase. APC will repair or replac[...]

  • Page 104

    Network Management Card User’s Guide 95 NO SALESMAN, EMPLOYEE OR AGENT OF APC IS AUTHORIZED TO ADD TO OR V ARY THE TERMS OF THIS W ARRANTY . W ARRANTY TERMS MA Y BE MODIFIED, IF A T ALL, ONL Y IN WRITING SIGNED BY AN APC OFFICER AND LEGAL DEP ARTMENT . W arranty claim s Customers with warranty claims issues may access the APC customer support net[...]

  • Page 105

    5/201 1 990-3197B-00 1 APC W orldwide Customer Support Customer support for this or any other APC product is available at no char ge in any of the following ways: • V isit the APC W eb site to acce ss documents in the APC Knowledg e Base and to submit customer support requests. – www .apc.com (Corporate Headquarters) Connect to localized APC W [...]