SATO MB410i manual

Quick Guide For printer model: MB400i / MB410i www.satoworldwide.com PN: 9001 191(D) www.satoamerica.com[...]

SA T O America, Inc. 10350A Nations Ford Road Charlotte, NC 28273 Main Phone: (704) 644.1650 T echnical Support: (704) 644.1660 T echnical Support Fax: (704) 644.1661 E-Mail: satosales@satoamerica.com techsupport@satoamerica.com www .satoamerica .com Copyright 2009 SA T O America, Inc. All rights reserved[...]

i Table of Contents Preface ........................................................................................... .......... 1 For the Bluetooth or wireless LAN options ............................................... 1 1. Safety Precautions .......... ... ................ ................. ....... 3 Markings and Symbols ......................[...]

ii 10. Operation with Bluetooth or Wireless LAN .......... 38 11. Removing printed labels ............... ............. ............ 39 When the next label is not printed ............................. ............................. 40 12. Troubleshooting .. ................ .......................... ......... 41 When printing fails (automatic print[...]

1 Preface Thank you for purchasing the Barc ode Printer , MB400i/410i.This manual is created so that a first-time user of MB400i/MB410i can learn its basic operations in a short time. Please read this manual carefully to make full use of the functions of MB400i/MB410i. Use this section to ensure you pr operly care for and u se the MB400i/ MB410i pr[...]

2 “Bluetooth” is a registered trademark o f Bluetooth SIG , Inc. USA. Our company is using this trademar k based on a licensing contract with this association. Before using the wireless LAN interface, be sure to set all security-related settings for the wireless LAN equi pment accor ding to this manual.[...]

3 1. Safety Precautions In this section, safety precautions about printer operation are expla ined to ensure proper care and usage. Make sure to read these carefully before using your printer . Markings and Symbols The following symbols or markings are used in this manual and on the printer so that you can proper ly use the printer , and to prevent[...]

4 Specific W arnings Liquid Foreign Matter A circle with a diagonal line indicates something you should not do. The symbol on the left indicates that you should not try to take the unit apart. A black circle with a picture inside indicates something you need to do. The symbol on the le ft indicates that you should unplug th e unit from the wall out[...]

5 Dropping and Damage Abnormal C onditions Disassembly Should the printer ever be dropped or other- wise become damaged, immediately turn off the power and contact your nearest dealer or service center . Continued use cre ates a dan- ger of fire or electric shock. Continued use of the printer while it is emit- ting smoke or strange odors cr eates t[...]

6 Battery Pack W arning AC Adaptor / Battery Charger (Option) • Never try to take apart the battery pack or modify it in any way such as with a solder iron. • Never expose the battery to dir ect flame, throw it into fire, or take any actions that may lead to shorting. • When charging the battery pack, make sure to use the printer or the speci[...]

7 W arning Specific Cautions Location Never use the battery charger with any other battery pack except for the specified one. Doing so can rupture the battery , cause leak- age, fire or electric shock. • Never cut, damage or modify the power cord. Also, never place he avy objects on the power cord or heat or pull the pow er cord. Doing so may dam[...]

8 Power Thermal Head and Stepping Motor • Do not use wet hands to operate the power switch, replace the battery pack or unplug the AC adapter or battery charger . Doing so cre- ates the danger of electric shock. • The AC adapter set provided for this pr inter is specific to this prin ter . Do not use it for other electric equipment. • The the[...]

9 T ear-off Bar Replacing the Batt ery Pack This part contains a blade. T ake care to avoid being injured by the blade and other sharp parts in the printer . • Use only the specified battery pack. • When replacing the battery pack, make sure to install the pack in the correct orientation. Incorrectly replacing the battery creates the danger of [...]

10 Leaving the printer unu sed for a long time Maintenance and Cleaning Precautions in Use Do not place the printe r in a hot or cold place. The operation temperature range is 5° F to 122° F (-15°C to 50°C) (for wireless LAN: 32° F to 122° F (0 to 50°C) where humidity does not cause condensation. Do not place the printer in an area with high[...]

11 Do not disassemble or m odify the printer . The printer has high-precision co mponents inside requiring fine adjust- ment. Do not disassemble the printer. Connect the correct cables to t he external input termina ls. Cables of the correct specifications are requ ired for connection to the external equipment through the external input terminals. [...]

12 2. Unp acking Make sure you have all the printer components shown here. If any compo- nent is missing, contact the dealer where you purchased the product from. The appearance of any cushioning mate rial supplied (suc h as protector pads on the printer holder) may be changed across different production batches. W arranty Quick Guide Printer unit [...]

13 3. Names of Part s *2 On a wireless LAN interface operating p anel (manufacturer option), a CHARGE LED is provided. *1 Only provided on wireless LAN int erface operating panel (manufactu rer option). For other options, see Opti ons in chapter 14, Reference. Note: The MB200i an d MB400i series of port able thermal printers is available in two dis[...]

14 234 4 D 1 ON Label guide Label width scale Platen Label guide stopper DIP switch USB connector RS-232C connector Label guide 110 100 90 80 70 60[...]

15 Names and Functions of Operating Part s RS-232C cover: This covers the RS-232C connector . RS-232C connector: Connects with a PC etc. USB/DIP switch cover: Covers the USB connector and DIP switch. USB connector: Connects with a PC etc. Main cover: Open this cover to set the label s. Cover release lever: Use this to release the main cover . T ear[...]

16 POWER button: T urns the power on and off. Battery cover: A specialized battery p ack is placed inside. Battery life indicator (LED): Displays the availabl e battery power . Label guide: Set this to match the size of the label widt h used. Label guide stopper: Press this toward the back t o unlock the label guide and adjust the label guide. Labe[...]

17 4. Prep aring for First-time Operation Charging the Battery Pack Charging by installing the battery pack in the battery charger (optional) Install the battery pack in the battery charger (optional) and charge it. 1. Connect the power cord to the charg er unit, then plug it into the outlet. When charging is complete, the CH ARGE lamp lights green[...]

18 2. Insert the battery pack into the slot, with the terminal pointing down- ward. When charging begins, the CHARGE lamp (red) lights. When charging is complete, the CHARGE lamp lights green (fully charged). 3. Remove the battery pack when charging is complete. Charging time It takes about 1.5 hours for the CHARGE lamp to turn off when charging a [...]

19 Charging by installing the specialized AC adapter (optio nal) on the printer This charges the battery pack while it is installed in the printer . 1. Remove the DC input terminal cover , and insert the DC o utput terminal. 2. Plug the AC adapter into the outlet. When charging begins, the ba ttery life indicator lights red. When charging is comple[...]

20 Inst alling an d Removing the Battery Pack 1. Open the battery cover . 2. While pressing the gray hook, insert the battery pack, then close the battery cover . Insert the battery pack with the terminal Handle side toward the printer . 3. T o remove the battery , press the gray hook to unlock it, then hold the handle and pull out the battery . T [...]

21 Notes: • Be sure to turn the power off before removing or replacing the battery pack. When the power is off, the ST A TUS LED tur ns off (see Power OFF in the section, Turning the Power On). Do not remove the bat- tery pack until this light turns off. • Make sure to check that the ST A T US LED has turned off before removing the battery pack[...]

22 Install the specialized AC adapter (optional) on the printer for use. The label installation method differs by printing mode. 1. Remove the DC input terminal cover , and insert the DC o utput terminal into the input terminal. 2. Connect the AC adapter to the outlet. • Be sure to turn the printer power off before detaching the DC output termina[...]

23 Loading Labels The label installation method differs by printing mode. Continuous Printing Mod e See the printers in the figure under the header , Operation Modes, in chap - ter 14, Reference. The figure below shows how labels come out of the printer in continuous mode. Label paper Journal paper / Linerless label 1234567 ABCDEFG abcdefg 1234567 [...]

24 1. Slide the cover release lever in the arrow direction to open the cover . First, slide the dispenser uni t to the continuous printing mode posi- tion. (See Switching from Dispense mode printing to Continuou s printing mode, in this section, Preparing for First-time Operation.) 2. While pressing the label guide sto pper , slide the label guide [...]

25 3. Load the paper in the printer . Make sure the roll is oriented correctly . 4. Confirm that the label roll can be rotated easily by hand. If rotation is labored, this can cause a feed error . Remove the label roll and adjust the label guide. Note that the label guides do not require adjustment when you are using labels with the same width. 5. [...]

26 Dispense mode printing See the printers in the figure under the header Operation Modes, in chap- ter 14, Reference. The figure below shows how labels come out of the printer in dispense mode. Linerless label with perforation Label paper L in e r less label with perforatio n L abel pa per 1234567 ABCDEFG abcdefg[...]

27 1. Slide the cover release lever in the arrow direction to open the cover . First, slide the dispenser unit to t he continuous printing mode position. (See Switching from Dispense mode prin ting to Continuous printing mode, in this section, Preparing for first-time operation.) Never slide the dispenser unit while the main cover is open. 2. While[...]

28 3. Peel the label at the tip of the label paper . This step is unneccessary when y ou are using linerless labels. 4. Load the paper in the printer . Make sure the roll is oriented correctly .[...]

29 5. Confirm that the label roll can be rotated easily by hand. If rotation is labored, this can cause a feed error . Remove the label r oll and adjust the label guide. Note that the label guides do not requir e adjustment when using labels with the same width. 6. Check that the label tip is protruding (10 mm or more). Then close the main cover by[...]

30 7. For linerless labels with perforati on, pull the label upwa rd to tear along the perforated line. Ensure that the tear-off edge is just at the beginning of the red platen roller. Otherwise, re-load the label. 8. Slide the dispenser unit until it stops. If the linerless label clogs at the dispenser , clear the l abel and re-load the label. Thi[...]

31 5. T urning the Power On When the preparation steps are complete, turn the power on or off. Power ON 1. Hold down the POWER button until the ST A TUS LED lights green. Then release the POWER button. Power OFF 2. Hold down the POWER button again, until the ST A TUS LED turns off. Then release the POWER button. POW E R PRIN T FE E D POW ER PRIN T [...]

32 6. T est Printing 1. When pressing the FEED button and holding down the POWER b utton simultaneously , the printer enters the test mode. Press the F EED button again to start test printing. 2. V erify the following using the output of the test print. • There are no chipped char acters. • Printing condition is good. In test printing, the esti[...]

33 7. Operation with an RS-232C Cable T o print with an optional RS-232C cable connected to a PC or a handheld terminal, perform the following operations. 1. Remove the USB/DIP switch cover , and set the DIP switch ( DSW) to DSW-1, 2, 3, 4 = (OFF , OFF , OFF , OFF). 2. Remove the RS-232C connector cover . 3. Insert the RS-232C cable into the connec[...]

34 8. Operation with a U SB Cable T o print with an optional USB cable (mini B type) connected to a PC or a handheld terminal, perform the following operation s. 1. Remove the USB/DIP switch cover , and set the DIP switch ( DSW) to DSW-1, 2, 3, 4 = (ON, ON, OFF , OFF). 234 1 ON[...]

35 2. Insert the USB cable in the connector . Match the arrow on the USB cable connector with the arrow beside the printer connector , and insert it firmly . 3. Connect the other end of the USB cable to the connector on the PC or the handheld terminal. For the connector on the PC or th e handheld terminal, see the manua ls provided with that equipm[...]

36 9. Operation via Infrared Communica- tion T o print using a Bluetooth interface or a wireless LAN interface, per form the following operations. 1. Remove the USB/DIP switch cover , and set the DIP switch ( DSW) to DSW-1, 2, 3, 4 = (ON, OFF , OFF , OFF). 2. Place the printer within 8 inches (20 cm) of the PC or handheld terminal for infrared comm[...]

37 3. Adjust the printer position so that the PC or handheld terminal is within a 30° area vertically and horizontally (cone shape) from the center of the infra red communi cation sens or . The maximum usage distance for infrared communica tion is 6 to 8 inches (15 to 20 cm). However , this differs with the usag e environment and th e communicatin[...]

38 10. Operation with Blueto oth or Wire- less LAN T o print using a Bluetooth interface or a wireless LAN interface, per form the following operations. 1. Remove the USB/DIP switch cover , and set the DIP switch ( DSW) to DSW-1, 2, 3, 4 = (OFF , ON, OFF , OFF). Note that the effective distance varies with the usage env i- ronment, computer , or ha[...]

39 1 1. Removing printed labels 1. Data is sent from a PC. 2. When printing is complete, hold the right or left corner of the label, pull it in the direction of the arrow, and tear the label. The number of la bels that can be printed w ith one battery p a ck differs between continuous printing mode and d is- pense mode printing. When the linerless [...]

40 When the next labe l is not printed 1. With the printer online, press the PRINT button to take the printer offline (ST A TUS LED t urns off). 2. Press the FEED button to feed the labels. 3. When the paper stops, pull it in the direction of the arrow to cut the label. 4. Press the PRINT button to put the printer online (ST A TUS LED lights green)[...]

41 12. T roubleshooting The status of this printer is indicated by the ST A TUS LED display and a buzzer sound. When the ST A T US LED di splay or buzzer indicates the sta- tus as described in the table that follows, the printer is in an abnormal condition. Clear the error using the clearin g method. The printer will automatically turn off in about[...]

42 ST A TUS LED/buzzer Mode Content --> LED: ON (red ) All modes Low batte ry A LED: Blinking (red) eve ry 2 seconds Buzzer: One long be ep Online Module error (Blue- tooth or wireless L AN) B LED: ON (red) After turning power o n 1 Progr am abnormal- ity error 2 FLASH RO M error C LED: T wo colors blinking alter- nately (green --> red) every[...]

43 ## Contact your nearest service center or deal er. --> Cause Clearing Method A 1 The battery is not fully charged. 1 Charge the battery . B 1 Inter face module is i n abnormal condition, (Bluetooth or wire less LAN ) 1 Replace the board. ## C 1 A FL ASH ROM reading/writing error has occured. 1 Replace the FL ASH ROM.# # 2 Re-download the prog[...]

44 When printing fails (automatic printing) In direct sunlight or under illuminati on, the internal s ensors may mis-op er- ate (assuming a label is present in the dispenser unit), and prevent print- ing. In such malfunction, either shield the dispenser unit from harsh light, or operate using one of the following methods. 1. Operation using manual [...]

45 ## Contact your nearest service center or de aler. V ertical stripes 1 The head is dirty 2 The head is defectiv e 1 Clean the head (See Caring for the thermal head section in chapter 13 Daily Care) 2 Replace the head ## Characters printing diag o- nally 1 The label guide p osition is incorrect 2 The rollers are dirty 1 Reset the label (See the L[...]

46 13. Daily Care Be sure to turn the power off and remove the b attery pack before perform- ing the following operations. Caring for the thermal head 1. Slide the cover release lever to open the cover. When in dispense mode prin ting, first slide the dispenser unit to the con- tinuous printing mode position. (See section, Switching fr om Dispense [...]

47 Caring for the platen/dis penser roller/p aper sensor 1. Slide the cover release lever to open the main cover. When in dispense mode prin ting, first slide the dispenser unit to the con- tinuous printing mode position. (See section, Switching fr om Dispense mode printing to Continuous prin ting mode, in chapter 4, Preparing for First-T ime Opera[...]

48 14. Reference Included Items Shoulder belt This belt allows you to carry the printer on your shoulder. 1. Thread the shoulder belt through the belt holes on the printer , from the outside to the inside. 2. Thread the end of the shoulder belt through the buckle, and adjust the length. If the belt is not routed correctly , the belt may de tach and[...]

49 Battery charger (single) This charges a single battery pack. AC adapter for printer Use this to supply power from a household power outlet (AC100V or 240V). Connect the DC output terminal of the AC adapter to the pr inter . • Be sure to use the specified adapter . • Hold the printer when connecting or disconnecting. • Be careful not to dam[...]

50 Case with rain-resistant cover Y ou can buy a W aist case or a case that hangs from the shoulder . The shoulder case is a version of the Wa ist case that has a rain-resistant cover . Y ou can use these case s only with the model witho ut the rubb er boot. Fastening method 1. Open the cover and place the printer in it with the operating parts fac[...]

51 4. Affix the rain-resistant cover to the W aist case with the buttons and set in place. 5. Attach the shoulder strap to the case. W aist ca se - Does not fit over rubb er boot This protective case is for carrying the printer by attaching it to your b elt. Fastening method 1. Open the cover and place the printer in it with the operating parts fac[...]

52 2. Place the lower side in the case so that the prin ter is completely in the case. 3. Close the Waist case cover . 4. Run a belt through the Waist case loops. RS-232C cable This connects with a PC or handheld terminal. USB cable This connects with a PC or handheld terminal. Manufacturer options Wireless LAN interface operating panel (with LCD) [...]

53 Operation Modes There are two printer operation modes: continuous printing mode, and dis- pense mode printing. T est printing and online printing are available in both modes. Use the printer setting tool to set di spense mode pr inting (linerless labels with perforation). 1234567 ABCDEFG abcdefg 1234567 ABCDEFG abcdefg 1234567 ABCDEFG abcdefg 12[...]

54 Normal operation mode The LED display for the normal operation mode is as follows. When the buzzer sound mode is enabled, the buzzer sounds upon startup. The battery life indicator remains on even when the printer is OFFLINE. Power saving mode 1. Sleep mode: With the printer is online, th e ST A TUS (LED) blinks (green) every two sec- onds. When[...]

55 T es t printing mode (FEED button + POWER ON) When the buzzer sound mode is enabled, the buzzer sounds upon startup. Release the FEED button to stop the buzze r .[...]

56 Dispense mode printing Dispense mode printing sett ing Changing the dispen se mode printing setti ng The dispenser operation mode setti ng is changed by the DIP switch (DSW) settings when the power is tu rned on, and by button settings. The settings are enabled upon turning the power off. Notes: When the buzzer sound mode is enabled, the buzzer [...]

57 Head check setting mod e In the head check setting mode, a check can be performed in two check- ing areas: the printing area and the barcode printing ar ea. The presence of the head check function and the head check range set- tings are set by the DIP switch (DSW) setting s when the power is turned on, by button pressing status, and by the cover[...]

58 Online command set ting mode Online command set ting details Change online comma nd setting The online command setting is changed by the DIP switch (DSW) settings when the power is turned on, and by button settings. The settings are enabled upon turning the power off. Note: When the buzzer sound mode is enabled, the buzzer sounds upon startup. R[...]

59 Buzzer sound mode setting A buzzer can be sounded upon starting up the printer and upo n errors. The buzzer is enabled by default. This can be enabled or disabled by the initial operation and by online command. Change buzzer sou nd setting Note: When the buzzer sound mode is enabled, the buzzer sounds upon startup. Release the PRINT/FEED button [...]

60 St andard/non -standard code setting mode S tandard/non-sta ndard code settings for control codes can be changed using the control code setting command. St andard/non -standard specifications Change standard/non-standard code setting The standard code/non-st andard code setting is changed by the DIP switch (DSW) settings when the power is turned[...]

61 DIP Switch Setting DIP switch 1. T urn the po wer OFF . 2. Open the DIP switch cover . 3. Use a pointed object, such as the ti p of a ballpoint pen, to change the switch position. 234 1 ON[...]

62 DIP Swith setting items DIP Switch Cover Key S tartup Mode 1234 P r i n t F e e d I n t e r f a c e C o n t e n t OFF OFF OFF OFF close OFF OFF RS-2C Normal printing mode close OFF ON - User test printing mode OFF OFF ON ON close OFF OFF RS-2C HEX dump mode open ON OFF - Buzzer sound disabled open OFF ON - Buzzer sound enabled OFF OFF OFF ON ope[...]

63 Basic Specifications of MB400i/MB410i Item MB400i MB410i Printing method Thermal printing Head density 8 dots/mm (203 d pi) 12 dots/mm (305 d pi) Maximum effective printing area 4.09” (104 mm) [width ] × 1 1.69” (297 mm) [pitch] Printing speed Maximum 4”/ sec (103 mm/sec) [printing speed is 3”/sec (75 mm/sec) during dispenser printin g][...]

64 Paper Paper thi ckness Paper shape Label size [backing liner an d I-mark pitch] Always use genuine SA TO labe ls. 2.5 Mil to 7.5 Mil (0.064 mm to 0.190 mm) Roll media: Face-out winding Maximum outer diameter: 2.63” (67 mm) S tandard Width: 2” to 4.3” (50 to 1 1 1 mm) [2.1” to 4.4” (53 to 1 14 mm)] Pitch: 1” to 11 . 6” (25 to 297 mm[...]

65 Low power consumption function Enters sleep mode after five seconds of non-activity (button press, data recept ion or cover op eration) . Auto- matically powers off af ter five minutes of continued non- activity . Note: The default setting for the Bluetooth or the wireless LAN models is to disable automatic power-of f. The automatic power-of f t[...]

66 Barcode EAN8/13, UPC-E/UPC-A, NW -7, CODE39, CODE93, CODE128, INTERLEA VED 2 of 5, POSTNET , RSS-14 Note: However , barcodes are to be used at: Parallel barcode: thin bar width 2 dot s or more Serial barcode: thin bar width 3 dots or more 2-D code PDF417, QR code (inclu des mi cro QR), Data matrix code (ECC200), MAXI code, composite symbols Swit[...]

67 15. SA T O Contact s[...]

68 SATO GROUP OF COMPANIES • Extensi ve contact information of worldwide SA TO operations can be found on the Internet at www .satoworldwide.com Asia Pacific & Oceania Region SATO ASIA PACIFIC PTE. LTD. 438A Alexandra Road #05 -01/04, Alexandra Technopar k, Singapore 119967 Tel: +65-6271-5300 Fax: +65-6273-6 011 Email: technical@sa toasiapaci[...]