English dropdown-ico

SATO LM408/412E manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98

Go to page of

Similar user manuals

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of SATO LM408/412E, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of SATO LM408/412E one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of SATO LM408/412E. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of SATO LM408/412E should contain:
- informations concerning technical data of SATO LM408/412E
- name of the manufacturer and a year of construction of the SATO LM408/412E item
- rules of operation, control and maintenance of the SATO LM408/412E item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of SATO LM408/412E alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of SATO LM408/412E, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the SATO service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of SATO LM408/412E.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the SATO LM408/412E item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    PN: 9001155A LM408/412e PRINTER OPERATOR MANUAL[...]

  • Page 2

    PN: 9001155A SA T O America, Inc. 10350A Nations Ford Road Charlotte, NC 28273 Main Phone: (7 04) 644.1650 T echnical Support Hotl ine: (704) 644.1660 T echnical Support Fax: (704) 644.1661 E-Mail: sato sales@satoamerica.co m techsupport@sato america.com www .satoamerica.com W ARNING THE EQUIPMENT REFERENCED IN THIS DOCUMENT COMPLIES WITH THE REQUI[...]

  • Page 3

    LM408-412e Operator Manual PN: 9001155A T ABLE OF CONTENTS INTRODUCTION About This Manual 1-2 General Description 1-3 Control Features 1-4 TECHNICAL DATA Physical Cha racteristics 2-2 Power 2-2 Enviromental 2-2 Processing 2-2 Interface Modules 2-2 Interface Modules 2-2 Print 2-2 Sensing 2-3 Media 2-3 Ribbon 2-3 Command 2-3 Character Font Capabiliti[...]

  • Page 4

    LM408-412e Operator Manual PN: 9001155A PRINTER CONFIGURATION Printer Configuration 4-2 Dipswitch Settings 4-3 Configuration Modes 4-4 Normal Mode 4-4 Advanced M ode 4-5 User Download Mode 4-6 Service Mode 4-7 Card Mode 4-8 Move Mode 4-9 History Control Mode 4-10 Protocol Initializa tion Mode 4-11 Counters Mode 4-12 Test Print Mode 4-13 Boot Downlo[...]

  • Page 5

    LM408-412e Operator Manual PN: 9001155A MAINTENANCE Cleaning Procedures 6-2 Replacement Procedu res 6-3 Print Head 6-3 Interface Board 6-5 Fuse 6-6 Adjustment Procedures 6-7 Print Head Balance 6-7 Print Head Alignment 6-8 Ribbon Guide 6-9 Label Sensor Positioning 6-10 Ribbon Spindle Tensioning 6-11 Operational Adjustmen ts 6-12 Pitch 6-12 Offset 6-[...]

  • Page 6

    LM408-412e Operator Manual 1-1 PN: 9001155A INTRODUCTION • About This Manual • General Description • Control Features[...]

  • Page 7

    Unit 1: Introduction LM408-412e Operator Manual 1-2 PN: 9001155A ABOUT THIS MANUAL This manual is laid out consistent with the product discussed and provides all of t he informat ion requir ed for prin ter maintenance and repair by SATO ap proved personnel. Fo r the repair technician, th is manual is intended to compliment, and to be used as an ext[...]

  • Page 8

    Unit 1: Introduction LM408-412e Operator Manual 1-3 PN: 9001155A GENERAL DESCRIPT The SATO LM400e series pr inters have been designed as mid- ra nge, industr ial printers that are meant to me et the needs of those users that require rugge dness, but only re quire an entry-level industi al printe r. This mid-range printer is intended for ap plicatio[...]

  • Page 9

    Unit 1: Introduction LM408-412e Operator Manual 1-4 PN: 9001155A CONTROL FEATURES This chapter identifies the interactiv e control features of the p rinter. These functions are defined generally here. More specific expla nations will be found thr oughout this manual on how to use them. OPERATOR PANEL FEATURES LED DEFINITION ST A TUS • Illuminates[...]

  • Page 10

    Unit 1: Introduction LM408-412e Operator Manual 1-5 PN: 9001155A Figure 1-2, Operator Panel LED Display Dipswitch Complex Potentiomet ers Function Keys LCD Display[...]

  • Page 11

    LM408-412e Operator Manual 2-1 PN: 9001155A TECHNICAL DATA • Physical Characteristics •P o w e r • Enviroment al • Processing • Interface Modules •P r i n t • Sensing •M e d i a •R i b b o n • Command • Regulatory Approvals • Character Font Cap a bilities • Barcode Cap abilities[...]

  • Page 12

    Unit 2: Technical Data LM408-412e Operator Manual 2-2 PN: 9001155A PHYSICAL CHARACTERISTICS Width 10.67 Inches (271 mm) Height 12.64 Inches (321 mm) Depth 16.92 Inches (430 mm) Weight 28.66 Pounds (13 Kg) POWER Input V o ltage 100-120/200-240 V olts AC +/- 10%, 50/60 Hertz +/-5% ENVIRONMENT AL Operating T emperature 4 to 104°F (5° to 40°C) S tor[...]

  • Page 13

    Unit 2: Technical Data LM408-412e Operator Manual 2-3 PN: 9001155A SENSING Gap Adjus tabl e Reflective Eye-Mark Adjustable Ribbon Near End Enable/Disable Media Out Constant Ribbon Out Constant Cover Open Constant MEDIA Width Media Width: 0.866 to 5.04 Inches (22-128 mm) Media Width with Backing Paper: 0.984 to 5.16 Inches (25-131 mm) Length (Contin[...]

  • Page 14

    Unit 2: Technical Data LM408-412e Operator Manual 2-4 PN: 9001155A CHARACTER FONT CAPABILITIES MATRIX FO NTS XU 5 dot s W x 9 dots H (Helvetica) XS 17 dots W x 17 dots H (Univers Condensed Bold) XM 24 dots W x 24 dots H (Univers Condensed Bold) OA Font (OCR-A) LM408e: 15 dots W x 22 dots H LM412e: 22 dots W x 33 dots H OB Font (OCR-B) LM408e: 20 do[...]

  • Page 15

    Unit 2: Technical Data LM408-412e Operator Manual 2-5 PN: 9001155A BARCODE CAPABILTIES Linear Bar Codes UPC A/E JAN 8/13 EAN 8/13 Code 39 Code 93 Code 128 Interleaved 2 of 5 Industrial 2 of 5 Matrix 2 of 5 Bookland NW-7 MSI POSTNET UCC/EAN 128 NW-7 (Codabar) T wo Dimemsi onal QR Code Data Matrix Maxi Code PDF417 Synthetic Symbol Ratios 1:2, 1:3, 2:[...]

  • Page 16

    LM408-412e Operator Manual 3-1 PN: 9001155A INSTALLATION • Unp acking & Part s Identification • Printer Inst allation • Operational Mode Selection • Interface Selection • Accessories Inst allation[...]

  • Page 17

    Unit 3: Installation LM408-412e Operator Manual 3-2 PN: 9001155A UNP ACKING & PART S IDENTIFICATION Unpack the printer as directed in the following procedure. 1 Place the shipping cont ainer (box) u pright on a soid, flat surfa ce. 2 Open the box, remove any loose items and the first layer of pa cking material. 3 Carefully lift the printer an d[...]

  • Page 18

    Unit 3: Installation LM408-412e Operator Manual 3-3 PN: 9001155A PRINTER INST ALLATION This chapter provides guidance on how to station, connect , and load the printer once unpacked. Following printer setup, procede to the next ch apter for information on interface sele ction. SITE LOCATION • S tationed on a solid flat surface. • S tationed awa[...]

  • Page 19

    Unit 3: Installation LM408-412e Operator Manual 3-4 PN: 9001155A MEDIA SELECTION The size and type of the labels or tags to be prin ted should have been taken into consideration before printer purchase. Ideally, the media width will be equal to, or just narrower than, the print head. Using media that does not cover the print head will allow t he pl[...]

  • Page 20

    Unit 3: Installation LM408-412e Operator Manual 3-5 PN: 9001155A Figure 3-3b, Fan-fold Media Loading Figure 3-3c, Ribbon Loading[...]

  • Page 21

    Unit 3: Installation LM408-412e Operator Manual 3-6 PN: 9001155A OPERATIONAL MODE SELECTION There are two modes o f printer operatio n; Dispense and Continuous. The difference between t he two is the wa y that the label and paper backing is ejected. Before printe r configurat ion, one must de termine which mode will be used. This chapter identifies[...]

  • Page 22

    Unit 3: Installation LM408-412e Operator Manual 3-7 PN: 9001155A INTERFACE SELECTION This unit present s the printer interface type s and thei r specifications. These specifications include detailed information to assist in th e selection o f the most appropriat e method for the pr inter to inte rface with the host . The five acceptable inte rface [...]

  • Page 23

    Unit 3: Installation LM408-412e Operator Manual 3-8 PN: 9001155A DIP SWITCH SETTINGS SWITCH COMPONENT SETTINGS 1 Data Bit ON 7 Bits OFF 8 Bits 2 & 3 Parity 2 3 ON ON Reserved ON OFF ODD OFF ON EVEN OFF OFF NONE 4 St o p B i t ON 2 Bits OFF 1 Bit 5 & 6 Baud Rate 5 6 ON ON 57600 bps ON OFF 38400 bps OFF ON 19200 bps OFF OFF 9600 bps 7 & 8[...]

  • Page 24

    Unit 3: Installation LM408-412e Operator Manual 3-9 PN: 9001155A Figure 3-5, Serial Co nnector Pin Assignment s READY/BUSY CABLE REQUIREMEN T S DB9 DB25 HOST DIRECTION DB25 PRINTER 1 1 FG (Frame Ground) Bi-Directional 1 FG (Frame Ground) 2 3 RD (Receive Data) T o Host 2 TD (T ransmit Data) 3 2 TD (T ransmit Dat a) T o Printer 3 RD (Receive Data) 8 [...]

  • Page 25

    Unit 3: Installation LM408-412e Operator Manual 3-10 PN: 9001155A IEEE1284 PARALLEL INTERFACE The pa rallel interface is a plu g-in module that can be inst alled by the user and conforms to IEEE1284 specifications. It automatically detects the IEEE1284 signals an d operates in the hi gh speed mode. If the IEEE1284 signals are not detected, it will [...]

  • Page 26

    Unit 3: Installation LM408-412e Operator Manual 3-11 PN: 9001155A UNIVERSAL SERIAL BUS (USB) The Universal Serial Bus (USB) interface is a Plu g-In Interf ace Module that can be inst alled by the user . It requires a driver (shipped with ea ch printer that has the inte rface installed) that must b e loaded onto the PC and configu red to support USB[...]

  • Page 27

    Unit 3: Installation LM408-412e Operator Manual 3-12 PN: 9001155A 802.11G WIRELESS INTERFACE The wireless print server provides easy printer inter f ace with 802.1 1G Wi-Fi compliant networks free of wired connections. Each printer is shipped with an integrated driver and inter face installed . The driver must be loaded onto the h ost comp uter and[...]

  • Page 28

    Unit 3: Installation LM408-412e Operator Manual 3-13 PN: 9001155A DIP SWITCH SETTINGS The dipswitches serve to initialize the co nfiguratio n saved on the Wireless-LAN board, print the configuration, and make a self - diagnosis. T o communi cate with the host,set the communica tion mode by through switches 5 a nd 6, then set the rema ining switches[...]

  • Page 29

    Unit 3: Installation LM408-412e Operator Manual 3-14 PN: 9001155A ALL INTERFACES This chapter contains infor ma tion that is applicable to all interface types of fered. Recieve Buffer The data stre am is received from the host to the pr inte r one job at a time. Th is allows the soft ware program to maintain co ntrol of the job print queue so that [...]

  • Page 30

    Unit 3: Installation LM408-412e Operator Manual 3-15 PN: 9001155A RECEIVE BUFFER CONTROL Causes For Receive Buffer Near Full Receive buffer near full occurs when the remaing free space of the buffer drops to 0.95MB of 2.95MB capacity or when the rema ining free space is availab le for storing 50 of 500 items in the history buffer . Release Of Recei[...]

  • Page 31

    Unit 3: Installation LM408-412e Operator Manual 3-16 PN: 9001155A ACCESSORIES INST ALLATION This chapter covers printer accessory installation procedu res that are operator allowed . INTERFACE INSTALLATION The diagram below displays the physical in stallation of interface hardware. Refe r to the Configurat ion unit of this manual for instructions o[...]

  • Page 32

    LM408-412e Operator Manual 4-1 PN: 9001155A PRINTER CONFIGURATION • Printer Configuration • Dip switch Setting • Configuration Modes • Menu Definition T ables[...]

  • Page 33

    Unit 4: Printer Configuration LM408-412e Operator Manual 4-2 PN: 9001155A PRINTER CONFIGURATION This unit provides in-depth instruction on printer configura tion fo r operation and for some troubleshootin g. The printer may be configured via the butto ns and/or potentiom eters loacated on the pr inter’s operator pane l. All of the printer’s but[...]

  • Page 34

    Unit 4: Printer Configuration LM408-412e Operator Manual 4-3 PN: 9001155A DIP SWITCH SETTINGS This chapter identifies the fu nctions of the printer’s integrated dipswitch es. The dipswitch co mplex is located on the printer’s op erator panel a nd is an inte gral part of it s configuration by enabling/disabling various oper ational features. Ref[...]

  • Page 35

    Unit 4: Printer Configuration LM408-412e Operator Manual 4-4 PN: 9001155A CONFIGURATION MODES This chapter p rovides an overvi ew of the various configura tion modes of th e operation menu. All of th e configuration activities are performed via the us e of the operat or panel loc ated on the prin ter’s face. Ho wever, many settings may also be co[...]

  • Page 36

    Unit 4: Printer Configuration LM408-412e Operator Manual 4-5 PN: 9001155A ADVANCED MODE The Advanced Mode is provide d to make basic printe r op eration al adjustments. Typica lly, once these adjustm ents or settings ha ve been made, they will not r equire addi tional address unle ss a new job is downloaded. Use the keys of the printer’s operator[...]

  • Page 37

    Unit 4: Printer Configuration LM408-412e Operator Manual 4-6 PN: 9001155A USER DOWNLOAD MODE Allows the operator to download user specific data from a host system. Use the keys of the printer ’s operator panel to select and enter the required options. Refer to the Menu Definiti on Tables in the following chap ter to provide an ex planation of eac[...]

  • Page 38

    Unit 4: Printer Configuration LM408-412e Operator Manual 4-7 PN: 9001155A SERVICE MODE Allows programming of various dimensiona l settings, sensor thresholds, and language opti ons. Use the keys of the operator panel to se lect and enter the requ ired options. Refer to the Menu Definiti on Tables in the following chap ter to provide an ex planation[...]

  • Page 39

    Unit 4: Printer Configuration LM408-412e Operator Manual 4-8 PN: 9001155A CARD MODE This mode per mits the config uration of an expande d memory op tion. With the 4 MB Flash Mem ory Module installed, stor age capacity for text an d graphics. U se the keys of the printer’s operator panel to select and en ter the required o ptions. Refer to the Men[...]

  • Page 40

    Unit 4: Printer Configuration LM408-412e Operator Manual 4-9 PN: 9001155A MOVE MODE Allows the print feed method to be determined - Continuous or T ear-Off. If Continuous is selected, printing of labels occur without pause for application. If T ear is selected, printing wi ll pause for each subsequent label until th e previously printed lab el has [...]

  • Page 41

    Unit 4: Printer Configuration LM408-412e Operator Manual 4-10 PN: 9001155A HISTORY CONTROL MODE When enabled, the History Control Mode uses the printe r’s recent operationa l history as a way to control the heating temperature of head elements when printing th e next label. This is performed by using previous print activity as way to automaticall[...]

  • Page 42

    Unit 4: Printer Configuration LM408-412e Operator Manual 4-11 PN: 9001155A PROTOCOL INITIALIZATION MODE Allows non-standard protocol code to be re turned to the d e fault value. The default value is: STX (7BH), ETX (7DH), ESC (5EH), ENQ (40H), NULL (7EH), CAN (21H), Offline (5DH) , EuroCode (D5H). Use the keys of the printer’s oper ator panel to [...]

  • Page 43

    Unit 4: Printer Configuration LM408-412e Operator Manual 4-12 PN: 9001155A COUNTERS MODE The printer has integrated coun ters to measure the accu mila tive activity of some feat ures. Th e unit of m easure is based on linear meters and includes a pr int head counter and a life coun ter. The head cou nter records the length of the media that has bee[...]

  • Page 44

    Unit 4: Printer Configuration LM408-412e Operator Manual 4-13 PN: 9001155A TEST PRINT MODE Provides the specifi c sequence of events required by the op erator , the printer, and the printer’s softwar e for a test label to be printed. Test labels are designed to identi fy failures in configuratio n, adjustments problems, and mechanical defe cts. U[...]

  • Page 45

    Unit 4: Printer Configuration LM408-412e Operator Manual 4-14 PN: 9001155A BOOT DOWNLOAD MODE This download mode is used when the Firm ware becomes corr upted and the normal down load mode is not successful. Allows the program to be downloaded fr om the host computer. Figure 5-11 provides the specif ic sequence of events required by the operator, t[...]

  • Page 46

    Unit 4: Printer Configuration LM408-412e Operator Manual 4-15 PN: 9001155A FLASH MEMORY DOWNLOAD MODE A Flash ROM internally stor es/deletes font and custom designed character data. The data is sent from a host system to the printer. Use the printer’s operat or panel to select and enter the required options. Refer to the Menu Definiti on Tables i[...]

  • Page 47

    Unit 4: Printer Configuration LM408-412e Operator Manual 4-16 PN: 9001155A DEFAULT SETTING MODE The Default Settings M ode allows the operator to return th e printer to the configuration state as received from the factory. Use the print er’s keys to select and enter the required o ptions. Refer to the Menu Definiti on Tables in the following chap[...]

  • Page 48

    Unit 4: Printer Configuration LM408-412e Operator Manual 4-17 PN: 9001155A HEX DUMP MODE The contents of the print buffer and the co ntents received before it may be examined through the use of the Hex Dump Mode. Each line of the printed data is enumerated in the first co lumn, the second colu mn contains the data in hexadecimal format, and the rig[...]

  • Page 49

    Unit 4: Printer Configuration LM408-412e Operator Manual 4-18 PN: 9001155A MAINTENANCE MODE The Maintenance Mode per mits counter reset of various p rinter components. Use the printer’s operator pa nel to select and enter the re quired options. The printer has integrated coun ters to measure the accu mila tive activity of some feat ures. Th e uni[...]

  • Page 50

    Unit 4: Printer Configuration LM408-412e Operator Manual 4-19 PN: 9001155A MENU DEFINITION T ABLES NORMAL MODE (T ABLE 4-1) MENU DESCRIPTION Displays the printer ’s operational status. The ONLI NE status is displayed on the top line and the label quantity status is on th e bottom. The message wi ll be changed to OFFLINE whenever the printer is sw[...]

  • Page 51

    Unit 4: Printer Configuration LM408-412e Operator Manual 4-20 PN: 9001155A ADVANCED MODE (TABLE 4-2) MENU DESCRIPTION Is the first menu screen of the Advan ced Mode. The Adva nced Mode is provided to make basic printer operatio nal adjustments. T ypically , once these adjustments or settings have been made, they will not require additional addre ss[...]

  • Page 52

    Unit 4: Printer Configuration LM408-412e Operator Manual 4-21 PN: 9001155A USER DOWNLOAD MODE (TABLE 4-3) MENU DESCRIPTION Is the first menu screen of the User Download M ode and provide s a prompt to proceed. Pressing the LINE key will place the printer in a condition waiting for the data to be received. Confirms the printer is on standby for rece[...]

  • Page 53

    Unit 4: Printer Configuration LM408-412e Operator Manual 4-22 PN: 9001155A Allows the selection of whe ther to accept the default setti ng or to set the backfeed distance (1- 255mm) other than the default setting. Allows the backfeed distance to be set. If using the rmal transfer for pri nting, set the feed distance less than 30mm to avoid dete cti[...]

  • Page 54

    Unit 4: Printer Configuration LM408-412e Operator Manual 4-23 PN: 9001155A CARD MODE (T ABLE 4-5) MENU DESCRIPTION Is the first menu screen of the Advan ced Mode. The Adva nced Mode is provided to make basic printer operatio nal adjustments. T ypically , once these adjustments or settings have been made, they will not require additional addre ss un[...]

  • Page 55

    Unit 4: Printer Configuration LM408-412e Operator Manual 4-24 PN: 9001155A Is the first menu screen of the Motion (Move) Mode . This mode allows the print feed metho d to be determined - Continuous or T ear-Off. This screen allows the mode to be selected. If Co n tinuous is selected, pr inting of labels occur without pause for application. If T ear[...]

  • Page 56

    Unit 4: Printer Configuration LM408-412e Operator Manual 4-25 PN: 9001155A COUNTERS MODE (TABLE 4-9) MENU DESCRIPTION Is the first menu screen of the Advan ced Mode. The Adva nced Mode is provided to make basic printer operatio nal adjustments. T ypically , once these adjustments or settings have been made, they will not require additional addre ss[...]

  • Page 57

    Unit 4: Printer Configuration LM408-412e Operator Manual 4-26 PN: 9001155A T EST PRINT MODE (TABLE 4-1 0) MENU DESCRIPTION Is the initial screen of the T est Print Mode. • CONFIGURA TION: The printer ’s configuration settings. • BARCODE: The printer ’s installed barco des. • HEAD CHECK: A pattern to check print h ead elements. • FONT : [...]

  • Page 58

    Unit 4: Printer Configuration LM408-412e Operator Manual 4-27 PN: 9001155A FLASH DOWNLOAD MODE (TABLE 4-12) MENU DESCRIPTION Is an informational screen only and confirms t hat the printer is rea dy to receive th e data. Provides download status that the data is being received and its progression. This menu screen appears w hen all of the data ha s [...]

  • Page 59

    Unit 4: Printer Configuration LM408-412e Operator Manual 4-28 PN: 9001155A The Factory Mode is divided into two sub-menus: the All Clear Mode and the individual Co unter Clear . The All Clear Mode permits the operator to entirel y clear all of the printe r ’s internal counters or to clear its EEPROM of all data. Counter Clear permits the operator[...]

  • Page 60

    LM408-412e Operator Manual 5-1 PN: 9001155A TROUBLESHOOTING • Error Signal T roubleshooting • T roubleshooting T able • Interface T roubleshooting • T est Print Modes[...]

  • Page 61

    Unit 5: Troubleshootin g LM408-412e Operator Manual 5-2 PN: 9001155A ERROR SIGNAL TROUBLESHOOTING ERROR DISPLAYS ERROR LED LCD DISPLAY DESCRIPTION 01 Machine Red 1. Ensure all wiring harnesses are prope rly connected. 2. Replace main circuit board. 02 Flash ROM Red 1. Ensure correct commun ication prot ocols. 2. Check cables, cycl e printer power a[...]

  • Page 62

    Unit 5: Troubleshootin g LM408-412e Operator Manual 5-3 PN: 9001155A TROUBLESHOOTING T A BLE TROUBLESHOOTING T ABLE IMAGE VOIDS Dirty print head. Clean print hea d. Damaged print head. Replace print head. Damaged electronics. Replace circuit board. Damaged or worn roller . Replace rollers. Poor label quality . Use higher quality media. Ribbon stock[...]

  • Page 63

    Unit 5: Troubleshootin g LM408-412e Operator Manual 5-4 PN: 9001155A NO PRINTED IMAGE Print head is disco nnected. Ensure print head wiring harne ss is connected on each end. No voltage output. Replace fuse. T est power supply and replace as req uired. Defective print head. Replace print head and rese t counter . Damaged electronics. Replace circui[...]

  • Page 64

    Unit 5: Troubleshootin g LM408-412e Operator Manual 5-5 PN: 9001155A INTERFACE TROUBLESHOOTING This chapter prov ides a checklist for th e various interface types. Locate the ch ecklist relative to the inter face used and perform each of th e troublesh ooting tasks until the pr oblem has been isola ted. P ARALLEL INTERFACE CHK TROUBLESHOOTING STEP [...]

  • Page 65

    Unit 5: Troubleshootin g LM408-412e Operator Manual 5-6 PN: 9001155A LAN ETHERNET INTERFACE CHK TROUBLESHOOTING STEP Ensure the interface has been correctly co nfigured. Wait two minutes and run self-t est to verify . If a test label does not print, there may be a hardware problem. Ensure the cable and its ports are not defective. Ensure that a fau[...]

  • Page 66

    Unit 5: Troubleshootin g LM408-412e Operator Manual 5-7 PN: 9001155A TEST PRINT TROUBLESHOOTING Chapter pr ovides instru ction on s p ecial printing to identify and resolve specific print problems. HEX DUMP Allows the operator to determine if there were problems in the downloadin g of data. TEST LABEL Allows the operator to identify sp ecific probl[...]

  • Page 67

    Unit 5: Troubleshootin g LM408-412e Operator Manual 5-8 PN: 9001155A TEST LABEL PRINTING The test label is desig ned to assist in the identification of pr int problems. Follow the flow chart provided below to perform this activity. Figure 6-4, T est Print Mode NOTE: The only print pro blem that the following sa mple test la bel does not display is [...]

  • Page 68

    Unit 5: Troubleshootin g LM408-412e Operator Manual 5-9 PN: 9001155A Figure 6-5, Sample T est Label D S W 3 D S W 2 D S W 1 N O N E SAMPLE TEST LABEL Label Contents Will Vary Depending on Test Label Ty pe. Compar e this s cale on each side to ensure the print is evenly spaced horizontally. Compare this scale on each side to ensure the print is even[...]

  • Page 69

    LM408-412e Operator Manual 6-1 PN: 9001155A MAINTENANCE • Cleaning Procedures • Replacement Procedures • Adjustment Procedures[...]

  • Page 70

    Unit 6: Maintenance LM408-412e Operator Manual 6-2 PN: 9001155A CLEANING PROCEDURES Cleaning of the printer is a necessary ma intenance activity to ensure prin t quality and longer printer life. The re are tow basic typ es of cleanin g involved; t he remova l of loose de bris and th e removal o f residue. Use a sof t cloth and/or a pneumatic blower[...]

  • Page 71

    Unit 6: Maintenance LM408-412e Operator Manual 6-3 PN: 9001155A REPLACEMENT PROCEDURES This chapter provides in-depth instruction on all primary component and assembly replaceme nt, in addition to most secondary components. Use the text in conjunction with their accompanied gr aphics to ensure complete comprehension throughout the pro cess. Especia[...]

  • Page 72

    Unit 6: Maintenance LM408-412e Operator Manual 6-4 PN: 9001155A Figure 6-1a , Print Head Replacement Figure 6-1b, Print Head Re placement[...]

  • Page 73

    Unit 6: Maintenance LM408-412e Operator Manual 6-5 PN: 9001155A INTERFACE BOARD REPLACE MENT Circuit boards generally ha ve long lives due to the lack of moving parts. Gene rally, if a circ uit board becomes defective, it is contributa ble to a negative external condition. If it is determined that the circuit board ha s become defect ive, search th[...]

  • Page 74

    Unit 6: Maintenance LM408-412e Operator Manual 6-6 PN: 9001155A FUSE REPLACEMENT The fuse is wired to th e power recept acle and protect s the pr inter from power su rges from the el ectrical source. If a surge of electricity reaches th e fuse, its filiment will melt crea ting a disruption of the flow . In order to bridge the gap so the printer may[...]

  • Page 75

    Unit 6: Maintenance LM408-412e Operator Manual 6-7 PN: 9001155A ADJUSTMENT PROCEDURES This chapter covers all of the printer and pr inter ac cessory adjustme nts. These adjustments include mechanica l adjustments required following th e replacement of components an d assemblies, in addition to, th e operational adjustments r equired following a job[...]

  • Page 76

    Unit 6: Maintenance LM408-412e Operator Manual 6-8 PN: 9001155A PRINT HEAD ALIGNMENT Print head position ha s a direct impact on prin t quality. The print head must be para llel with the platen roller for the printed image to be consis tent across the label. 1 Open the right housing cover to access print assembly (1, Figure 6-5a) . 2 Ensure print h[...]

  • Page 77

    Unit 6: Maintenance LM408-412e Operator Manual 6-9 PN: 9001155A RIBBON GUIDE ALIGNMENT If the print ribbon is not spread smoo thly over the print head when it makes contact with the media, print voids will occur at the p oint of the rib bon fold. Typically, this is the result of t he axis of one o f the followin g not being perfectly parallel with [...]

  • Page 78

    Unit 6: Maintenance LM408-412e Operator Manual 6-10 PN: 9001155A LABEL SENSOR POSITIONING The label sensor assembly pr ovides a mounting apparatus for the eye-mark, g ap, and paper-en d sensors. Position adjustment of the label sensor is not required when using sta ndard label media. When non-standard media is used, pla c e a section of the media o[...]

  • Page 79

    Unit 6: Maintenance LM408-412e Operator Manual 6-11 PN: 9001155A RIBBON SPINDLE TENSIONING The printer ha s two ribbon spindles; on e to supply ribbon me dium from the rear of the prin ter past the print head to the spind le closest t o the front for the pu rposes of rewinding th e used me dium. The r ewind spin dle is coupled to the drive train an[...]

  • Page 80

    Unit 6: Maintenance LM408-412e Operator Manual 6-12 PN: 9001155A OPERATIONAL ADJUS TMENTS These operational adjustments are for fine tu ning the pr inter as nec essary follo wing the co nfiguration process a nd are largely confined to the fo ur potentiometers located on the oper ator panel. Refer to the table below for their function. POTENTIOMETER[...]

  • Page 81

    Unit 6: Maintenance LM408-412e Operator Manual 6-13 PN: 9001155A Figure 6-9, Print Base Reference Pos ition LABEL PRINT DIRECTION REFLECTI VE SENSOR TRANSMISSION SENSOR Base P rint Pos ition CONTINUOUS MODE REFLECTI VE SENSOR TRANSM ISSION SEN SOR Base Print & Dispense Posit ion TEAR-OFF MODE Base Dispense Po sition Base Print Posit ion[...]

  • Page 82

    LM408-412e Operator Manual 7-1 PN: 9001155A APPENDIX • Print Setup Dimensions • Label Reference Position Diagram • Label Adjustment Diagram • Printer Connection Diagram • Glossary[...]

  • Page 83

    Unit 7: Appendix LM408-412e Operator Manual 7-2 PN: 9001155A PRINT SETUP DIMENSIONS Figure 7-1, Print Se tup Dimensions Print Head Tear-Off a lid A rea fo r Pr int Gap 0.67 – 2.67" Eye-Ma rk 0. 24 – 2.09 " 1.00" 1.94" Print Widt h: 4.09"/4.20 " Mark, Gap, Pap er-End Sensors[...]

  • Page 84

    Unit 7: Appendix LM408-412e Operator Manual 7-3 PN: 9001155A LABEL REFERENCE POSITION Figure 7-2, Label Reference Pos ition Diagram LABEL PRINT DIREC TION REFLECTIVE SENSOR TRANSMISSION SENSOR Base Print Posit ion CONTINUOUS MODE REFLECTIVE SENSOR TRANSMISSION SENSOR Base Print & Dispense Posit ion TEAR-OFF MO DE Base Dispense Positio n Base Pr[...]

  • Page 85

    Unit 7: Appendix LM408-412e Operator Manual 7-4 PN: 9001155A LABEL ADJUSTMENT DIAGRAM Figure 7-3a, S t andard Position Figure 7-3b , T ear-Off Posit ion[...]

  • Page 86

    Unit 7: Appendix LM408-412e Operator Manual 7-5 PN: 9001155A PRINTER CONNECTION DIAGRAM Figure 7-4, Printer Connec tion Diagram Host Computer Inter face Cabl e Inter face Bo ard Printer Power Cord Power Receptacle[...]

  • Page 87

    Unit 7: Appendix LM408-412e Operator Manual 7-6 PN: 9001155A PRINTER LOADING DIAGRAM Figure 7-5a, Printer Loading Diagram Figure 7-5b, Printer Load ing Diagram[...]

  • Page 88

    Unit 7: Appendix LM408-412e Operator Manual 7-7 PN: 9001155A Figure 7-5c, Printer Loading Diagram[...]

  • Page 89

    Unit 7: Appendix LM408-412e Operator Manual 7-8 PN: 9001155A GLOSSARY GLOSSARY AC (Alternating Curren t) Electrical current that re verses its direction regularly a nd continually . Accessory An optional assembly that may be used to provide an additional function. Active T a gs RFID tags which use batteries as partial or complete source of po wer w[...]

  • Page 90

    Unit 7: Appendix LM408-412e Operator Manual 7-9 PN: 9001155A Bytes A collection of 8 bits used in the binary system. Capacity As it relates to RFID, the number of bits or by tes that can be programmed into a tag. This may represent the bits accessible to the user or th e to tal number - including those reserved to the manufacturer (e. g., parity or[...]

  • Page 91

    Unit 7: Appendix LM408-412e Operator Manual 7-10 PN: 9001155A Diode Allows current to flow in one direction but not the other to protect sensitive electron ics. A diode functions by compositing two conductive mate rials with one possessing low resistance to electrical current on one side and high resistance on the other . Dipswitch Complex A group [...]

  • Page 92

    Unit 7: Appendix LM408-412e Operator Manual 7-11 PN: 9001155A Factory Programming Relative to RFID, the programming of informa tion into a tag occurring as part of the manufacturing process resulting in a rea d-only tag. Field Programming In RFID, programming that usually occurs bef ore the tag is installed on the object to be identified enabling t[...]

  • Page 93

    Unit 7: Appendix LM408-412e Operator Manual 7-12 PN: 9001155A Key The button on a panel th at may be pressed to send an electrical signal to influence a predetermined activity . Keyed A physical object sh aped in a manner so as to prevent u nwanted movement or to ensure desired movement. Kg (Kilogram) A unit of weight me asure within the metric sys[...]

  • Page 94

    Unit 7: Appendix LM408-412e Operator Manual 7-13 PN: 9001155A Modulation In RFID, the methods of altering carriers in order to transmit the encoded information. Nest A set of similarly shaped objects with one smaller and resting within the o ther . Nominal The point between a positive and negative deviation which is considered to be optimum. Nut A [...]

  • Page 95

    Unit 7: Appendix LM408-412e Operator Manual 7-14 PN: 9001155A Print Head The device on a direct thermal o r thermal transfer printer containing the heating elemen ts that causes an image to be transferred to print media. Processor A programmable device that performs all the inst ruction, logic, and mathematical processing in a computer - is the bra[...]

  • Page 96

    Unit 7: Appendix LM408-412e Operator Manual 7-15 PN: 9001155A RFID T ags A system of finding the positi on or locati on of assets. A microchip attached to an antenna that i s packaged in a way that it can be applied to an object. The tag picks up signals from, and sends sig nals to, a reader . The tag cont ains a unique serial number , but may have[...]

  • Page 97

    Unit 7: Appendix LM408-412e Operator Manual 7-16 PN: 9001155A Simultaneous T o take place at the same time. Sleeve A thin ho llow material that is inserted onto anothe r to provide pr oportionate spacing. Snap Ring A circu lar clip that may be ap plied to a shaft, etc. to prevent another object from moving - us ed to retain objects in position. Sol[...]

  • Page 98

    Unit 7: Appendix LM408-412e Operator Manual 7-17 PN: 9001155A T roubleshoot The act of locating the s ource of a problem or problems. T wo -Dimensional T wo of the projectories of an object: X axis is the distan ce left and right and the Y axi s is the distance up and down. In a two-dimensional pe rspective, the Z a xis is not recog nized. Uniform [...]