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Samsung VC240 manual

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Table of contents for the manual

  • Page 1

    SyncMaster VC240 V ideo Conference System User Guide Information in this user guide is subject to change without prior notice for performance improvement. ◀ i ▶[...]

  • Page 2

    Copyright The color and design may differ depending on the model, and specifications are subject to change without prior notice for performance impr ovement. © 2010–201 1 Samsung Electr onics Co., Ltd. All rights reserved by Samsung Electr onics Co., Ltd. Y ou are pr ohibited from unauthorized use or repr oduction of any of the information in t[...]

  • Page 3

    CONTENTS Contents 1 Introduction 1 1.1 Features ............................... 1 1.2 Package Contents .......................... 1 Accessories .............................. 1 Basic V iew .............................. 2 1.3 Remote Control ........................... 3 2 Setup 4 2.1 Precautions .............................. 4 Power Supply .......[...]

  • Page 4

    CONTENTS 4.6 Zooming a Remote Caller ’s camera ................ 3 9 4.7 Remote Presentation ........................ 4 0 5 V ideo Conferencing with RADVISION SCOPIA Systems 41 6 Custom Settings 44 6.1 Menu Language ........................... 4 4 6.2 Picture ................................ 4 5 PC or DVI Mode ........................... 4 5 VC Mo[...]

  • Page 5

    1 Introduction 1.1 Features The video conference system VC240 can be used for various purposes: • Use VC240 as an ordinary monitor . • Make video calls over the Internet or a local network to VC240 or other types of video conference systems. • Conduct a multiparty video conference over an MCU (Multipoint Con- ferencing Unit). Refer to T able [...]

  • Page 6

    1.2 P ackage Contents Basic V iew . . . 1 Camera . . . 2 Microphone . . . 3 Remote control sensor . . . 4 Speaker This camera cannot be connected directly to a computer and thus cannot be used for purposes other than video calls. / / • is used to open or close a menu, return to the last menu, or delete the last character you typed. • VG is used[...]

  • Page 7

    1.3 Remote Control 1.3 Remote Control Y ou can control the monitor by using the buttons on the r emote control or on the bottom of the monitor . Be sure the remote contr ol is not lost. . . . 1 powers on or off the monitor . See § 2.8 . . . . 2 changes the video mode. See § 2.5 . . . . 3 splits the screen to display the pictur es from the camera [...]

  • Page 8

    2 Setup 2.1 Precautions Be sure to install the monitor in a place that satisfies the conditions indicated in T able 2 . T able 2: Environmental conditions Operating temperature 10–40 °C (50–104 °F ) Operating humidity 20–80% Storage temperature − 20–45 °C ( − 4–113 °F ) Storage humidity 5–95% Power Supply • Do not use a damag[...]

  • Page 9

    2.1 Precautions • Do not install the product in a vehicle or a place exposed to dust, mois- ture, oil, or smoke. Otherwise, an electric shock or fir e may result. • Do not install the product in a place that can be r eached by children. Children may knock the pr oduct down and injure themselves. The front part of the product is heavy . Be sure[...]

  • Page 10

    2.1 Precautions • Do not lift or swing the product only by the power cor d or signal cable. Otherwise, the power cord may be damaged and cause pr oduct failure, a fire or an electric shock. • Before you move the pr oduct, be sure to turn of f the power switch and remove all the connected cables, including the power cor d. Otherwise, the power [...]

  • Page 11

    2.2 Assembling the Product • Do not set the volume really high when you use headphones. A really high volume may cause your hearing to weaken. • Be sure the batteries ar e oriented in the right direction. Otherwise, a fire, personal injury , or contamination may result fr om an explosion or internal fluid leakage of the batteries. • Used-up[...]

  • Page 12

    2.2 Assembling the Product . . . 4 T ightly fasten the screw on the bot- tom of the base to the stand. . . . 5 Be sure you do not r emove the fix- ing pin from the stand befor e you connect the stand to the base. Oth- erwise, injury may result. After connecting the stand to the base, remove the fixing pin, and adjust the height of the stand. T o [...]

  • Page 13

    2.2 Assembling the Product Mounting the Monitor to a W all T o mount the monitor to a wall, buy and attach to the monitor a 100 ☓ 100 or 200 ☓ 100 mm wall-mount bracket that complies with the VESA standards: . . . 1 Unfasten the screw , and lift and re- move the stand. . . . 2 Attach the wall-mount bracket, and fasten the screws. Samsung is not[...]

  • Page 14

    2.3 Connections 2.3 Connections Connecting to a PC The monitor has two video inputs for connecting to a PC. One is for DVI, and the other is for VGA. Using a dig- ital signal, DVI offer clearer pictur es than VGA which uses an analog signal. Thus, it is best to connect the monitor to a PC via DVI rather than VGA. Connect the DVI cable from the D VI[...]

  • Page 15

    2.4 Finding the Best V iewing Angle Connections for V ideo Calls T o make a video call, the monitor should be connected to a network. Connect the LAN cable from the LAN port on the router to the LAN port on the monitor . If the r outer has no more ports available for the monitor , connect one port on the monitor to the router and then the other por[...]

  • Page 16

    2.5 P owering On the Monitor 2.5 Powering On the Monitor Before you power on the monitor , insert the bat- teries into the remote contr ol, observing the po- larity , which is marked on the base of the battery compartment. If the monitor does not respond to the r emote control, the batteries have been discharged. Be sure to r eplace the batteries u[...]

  • Page 17

    2.6 Navigating between Menus T able 3: V ideo signal mode Resolution Horizontal V ertical Clock Horizontal/V ertical frequency frequency fr equency polarities (kHz) (Hz) (MHz) (H/V) IBM, 640 ☓ 350 31.469 70.086 25.175 +/- IBM, 720 ☓ 400 31.469 70.087 28.322 -/+ MAC, 640 ☓ 480 35.000 66.667 30.240 -/- MAC, 832 ☓ 624 49.726 74.551 57.284 -/- [...]

  • Page 18

    2.7 Keyboard Modes 2.7 Keyboard Modes Y ou can type in uppercase letters, lowercase letters, numbers, and several symbols using three types of keyboar d modes. The current keyboar d mode is shown in the right side of the field: ABC indicates uppercase mode, abc lowercase mode, and 123 number mode. T o change the keyboard mode, press repeatedly unt[...]

  • Page 19

    2.8 P ower -saving Modes 2.8 Power-saving Modes As shown in T able 4 , there are thr ee types of power supply modes. The moni- tor enters active mode after you have pressed and the monitor has turned on. T able 4: Power specification Input power 100–240 V Active mode Less than 85 W Standby mode Less than 35 W Max. power-saving mode Less than 3 W[...]

  • Page 20

    2.8 P ower -saving Modes . . . 2 Press to open the Setup screen. . . . 3 Select an interval for activating Standby mode. Each interval is a mul- tiple of 10 minutes from 10 to 60 minutes. If Standby is set to 10 minutes, the monitor will automatically turn off and switch to standby mode after the remote contr ol has been left idle for 10 minutes. .[...]

  • Page 21

    3 Network and Call Settings 3.1 Network Settings Consult your network administrator , and configure the network settings for the monitor . The IP address can be assigned in one of the following two ways. Static IP address : The same IP addr ess will always be assigned to the moni- tor whenever it is powered on. Dynamic IP address : A dif ferent IP[...]

  • Page 22

    3.1 Network Settings whereas the invalid items will be indicated by a . . . . 6 Assign the monitor a name so that it can be identified by other devices connected to the network. Select Display Name , and enter a name. The data transmission rate and mode are determined while the monitor tries to connect to a router . Usually , the monitor is automa[...]

  • Page 23

    3.2 Data T ransmission Mode 3.2 Data T ransmission Mode Y ou can make or receive calls using one of the following data transmission protocols: • H.323 • Session Initiation Protocol H.323 Data T ransmission T o make calls using the H.323 telephone number mode (E.164), configure the settings as follows: . . . 1 Press to open the Setup screen, an[...]

  • Page 24

    3.2 Data T ransmission Mode . . . 1 Press to open the Setup screen, and go to Network . . . . 2 Select User Name and enter a name. In SIP you can use both name and number in URI for dialing. . . . 3 Set Network Preference to SIP . . . . 4 Select SIP Settings . a) Set SIP Proxy Server to On . b) Fill the Display Name , Server Address , and P assword[...]

  • Page 25

    3.3 Call Settings . . . 3 Set NA T T raversal to Y es . . . . 4 Use NA T Auto Discovery on for system to discover it’s external public IP automatically . . . . 5 Following OK , discovered external public IP will be displayed. . . . 6 Use NA T Auto Discovery off for manual enter public IP address. When NA T T raversal is set to Y es then Gatekeepe[...]

  • Page 26

    3.3 Call Settings resolution, max frame rate will be used. . . . 4 A higher sharpness will compromise simultaneity . For instance, a pic- ture of you waving a hand will appear delayed for a r emote caller . For simultaneity , set Video Mode to Motion . . . . 5 A bad network connection sometimes corrupts the picture, which ap- pears as a mosaic, dur[...]

  • Page 27

    3.3 Call Settings T ime Set the clock precisely so your video calls will be logged accurately . . . . 1 Press to open the Setup screen, and select Clock . . . . 2 The time server will allow the clock to always have the precise time. T o use the time server , set Clock Mode to On . . . . 3 Select the Time Zone corr esponding to your region. . . . 4 [...]

  • Page 28

    3.3 Call Settings or time using the number keys on the remote. . . . 6 In Date F ormat , DD indicates the day , MM the month, and YYYY the year . If Date F ormat is set to DD/MM/YYYY and a call was made on July 18, 2010, the date will be displayed as 18/07/2010 . . . . 7 If Time F ormat is set to 12 Hours and a call was made at 6:24 p.m., the time [...]

  • Page 29

    3.3 Call Settings Camera Y our picture may appear too dark or bright, or differ ent in color for your remote caller , depending on your ambient light intensity . Change several settings so the remote caller can see you clearly: . . . 1 Press to open the Setup screen, and go to Camera . . . . 2 Select the correct fr equency from P ower F requency . [...]

  • Page 30

    3.3 Call Settings . . . 5 Rotating your monitor to a vertical orientation will rotate the camera, and thus your image will appear rotated on the r emote caller ’s screen. T o resolve this, the remote caller should also rotate his monitor to a vertical orientation, and you and the remote caller should set Flip to Horiz. + V er ti. White Balance is[...]

  • Page 31

    4 V ideo Call 4.1 Making a Call Y ou can make a call, following the steps below: . . . 1 Press . The screen will display the r ecent-call log on the left, the phone number field in the middle, and your image on the right. . . . 2 If you want to hide your image or make a call to someone without a camera, set Call T ype to V oice . . . . 3 Move the [...]

  • Page 32

    4.2 Answering a Call . . . 8 T o end the call, press . Select Y es . The call will be disconnected. . . . 9 T o view the recent-call log, select Call History . Refer to § 4.5 for details about the recent-call log. . . . 10 T o open the phone book, select Phone Book . Refer to § 4.4 for details. 4.2 Answering a Call An incoming call will be indica[...]

  • Page 33

    4.3 Screen Layout When On + Mic Mute is selected, an incoming call will automatically be connected, but your voice will not be heard by the r emote caller . . . . 3 If you want to refuse all incoming calls, set Do not Disturb to On . . . . 4 An incoming call will be indicated by a ringtone. If you want to mute the ringtone, select Audio , and set S[...]

  • Page 34

    4.3 Screen Layout . . . 2 Select a size from PIP Siz e . T wo sizes are available. . . . 3 Select a location from PIP P osition . Five locations are available: bottom right, top right, top center , top left, and bottom left. . . . 4 The area on the scr een concealed by the smaller picture will not be shown. T o expose a concealed area, adjust the o[...]

  • Page 35

    4.4 Making a Phone Book 4.4 Making a Phone Book Y ou can make calls easily by using the phone book. T o open the phone book, press . Adding a Group It is best to create a gr oup before adding a phone number so you can sear ch and manage numbers easily . . . . 1 Go to Group and select Add Group . The number in parentheses next to each group name ind[...]

  • Page 36

    4.4 Making a Phone Book Deleting a Group . . . 1 Select a group and pr ess . . . . 2 Select Delete . The selected group will be deleted, and its contacts will be moved to the Unassigned group. Adding a Contact . . . 1 Go to All and select Add Contact . . . . 2 Enter a contact name in the Name field, and fill at least one of the IP , URI , and Pho[...]

  • Page 37

    4.4 Making a Phone Book Editing a Contact . . . 1 Select a contact and press . . . . 2 T o view details of the contact before editing, select V iew . . . . 3 Select Edit and change the information. Select OK to save the changes and exit. Deleting a Contact . . . 1 Select a contact and press . ◀ 33 ▶[...]

  • Page 38

    4.4 Making a Phone Book . . . 2 Select Delete . Select OK . The contact will be deleted. . . . 3 T o delete all contacts, select Delete All . Select OK . All the contacts will be deleted. . . . 4 T o delete more than one contact at the same time, select the contacts and press . The selected contacts will be indicated by a . . . . 5 After selecting [...]

  • Page 39

    4.4 Making a Phone Book Making a Call Select a contact and press . Alternatively , press and select Call . Searching a Contact Y ou can search a contact using the contact name or IP addr ess. . . . 1 Press to open the phone book. . . . 2 Move the cursor to the input field. . . . 3 Enter capital or lowercase letters to sear ch for contacts with nam[...]

  • Page 40

    4.5 Recent-Call Log 4.5 Recent-Call Log T o view the recent-call log, pr ess and select Call Histor y . Alternatively , press and select Call Histor y . • T o view the incoming-call log, select Received . • T o view the outgoing-call log, select Sent . • T o view the missed-call log, select Missed . V iewing Call Details from the Call Log . .[...]

  • Page 41

    4.5 Recent-Call Log Deleting a Call from the Call Log . . . 1 Select a call from the call log, and pr ess . . . . 2 Select Delete . Select OK . The call will be deleted. . . . 3 T o delete all the calls from the call log, select Delete All . Select OK . All the calls in the call log will be deleted. . . . 4 T o delete more than one call fr om the c[...]

  • Page 42

    4.5 Recent-Call Log selected call highlighted, and select Delete . Select OK . The selected calls will be deleted from the call log. Making a Call Select a call from the call log, and pr ess . Alternatively , press and select Call . ◀ 38 ▶[...]

  • Page 43

    4.6 Zooming a Remote Caller’ s camera Adding a Contact to the Phone Book Y ou can add a contact from the call log to the phone book. . . . 1 Select a call from the call log and pr ess . . . . 2 Select Save . Select OK to save the new contact and exit. 4.6 Zooming a Remote Caller ’ s camera Y ou can zoom in or out the remote caller ’s camera i[...]

  • Page 44

    4.7 Remote Presentation 4.7 Remote Presentation Y ou can send the picture fr om your computer to the remote caller and give a remote pr esentation during a call: . . . 1 Press to open the Setup screen, and go to Call Control . Set Pre- sentation Source to DVI if the monitor is connected to the PC via DVI. Otherwise, select PC. . . . 2 Press . The p[...]

  • Page 45

    5 V ideo Conferencing with RADVISION SCOPIA Systems Y ou can use VC240 by itself for a high-definition video call between two people (point-to-point video call). Enjoy additional features such as central- ized management, multi-party conferencing, recording and str eaming, and firewall traversal by adding a video confer encing system with RADVISI[...]

  • Page 46

    lows users to take conferencing wher ever they go. SCOPIA Desktop is de- signed to meet the demands of high-performance video conferencing with a standard PC and Internet connection. The latest in video technology ar e included, providing HD H.264 format for viewing both participants and for data collaboration. The audio system provides echo cancel[...]

  • Page 47

    USA/AMERICAS EMEA AP AC T . +1 201 689 6300 T . +44 20 3178 8685 T . +852 3472 4388 F . +1 201 689 6301 F . +44 20 3178 5717 F . +852 2801 4071 infoUSA@radvision.com infoUK@radvision.com inf oUK@radvision.com ◀ 43 ▶[...]

  • Page 48

    6 Custom Settings Some menu options are disabled depending on the video mode, as shown below . V C mode PC mode DVI mode General Max. Power Saving ☓ ◯ ◯ Standby ◯ ☓ ☓ Picture Video Mode ◯ ☓ ☓ Color ◯ ☓ ☓ Tint (G/R) ◯ ☓ ☓ MagicBright ☓ ◯ ◯ Auto Adjustment ☓ ◯ ☓ Screen ☓ ◯ ☓ Picture Options R-Gain ☓ ?[...]

  • Page 49

    6.2 Picture 6.2 Picture PC or DVI Mode Adjusting the Brightness Y ou can adjust the brightness, following the steps below . . . . 1 Press to open the Setup screen, and go to Picture . . . . 2 Select an option from MagicBright . . . . 3 If the option you want is not available, select Custom , and then adjust Contrast , Brightness and Sharpness . Pre[...]

  • Page 50

    6.2 Picture Then select Reset Picture Mode . Adjusting the Color T one Y ou can change the color tone: . . . 1 Press to open the Setup screen, and go to Picture . . . . 2 Select Picture Options . ◀ 46 ▶[...]

  • Page 51

    6.2 Picture . . . 3 Select an option from Color T one . . . . 4 If the option you want is not available, select Custom , and then adjust R-Gain , G-Gain , and B-Gain , which indicate r ed, blue, and green r e- spectively . T o change the color tone of the picture to yellow , change R-Gain and G-Gain to 100 and B-Gain to 0. Preset Color T one option[...]

  • Page 52

    6.2 Picture . . . 4 Decrease or incr ease Coarse to narrow or widen the pictur e respec- tively . T o finely adjust the picture width, select Fine . . . . 5 If the picture is not center ed on the screen, select PC P osition and then adjust the picture location using the , , , or button. . . . 6 T o reset the pictur e size and location, select Imag[...]

  • Page 53

    6.2 Picture for movies. VC Mode Adjusting the Brightness and Color Intensity Y ou can change the brightness and color intensity: . . . 1 Press to open the Setup screen, and go to Picture . . . . 2 Select an option from Mode . . . . 3 Adjust Contrast , Brightness , Sharpness , Color , and Tint (G/R) for the ◀ 49 ▶[...]

  • Page 54

    6.2 Picture selected option. . . . 4 T o reset the custom settings for the curr ent Mode , select Picture Reset . Then select Reset Picture Mode . ◀ 50 ▶[...]

  • Page 55

    6.2 Picture Adjusting the Color T one Y ou can change the color tone: . . . 1 Press to open the Setup screen, and go to Picture . . . . 2 Select Picture Options . . . . 3 Set Color T one to Cool1 , Cool2 , Normal , W arm1 , or W arm2 . . . . 4 Noise can occur in the picture of a very dynamic video. T o avoid noise, set Digital NR to Off , Low , Med[...]

  • Page 56

    6.3 Security 6.3 Security Y ou can set the monitor to be accessed only via a password. . . . 1 Press to open the Setup screen. . . . 2 Select Security . Selecting Security will always display the following password pr ompt. Enter the current passwor d. The initial password is 0000. This is working only from 1004.17. . . . 3 Set F unctions Lock to O[...]

  • Page 57

    6.4 Reset Settings 6.4 Reset Settings Y ou can return the monitor to its default settings: . . . 1 Press to open the Setup screen. . . . 2 Select Reset Settings . The monitor will restart itself after r esetting. Note that all user con- figurations and the call logs will also be deleted. 6.5 Software Update Y ou can update the monitor software ove[...]

  • Page 58

    6.5 Software Update . . . 3 Select SW Upgrade to start an update. . . . 4 Enter the IP address of the softwar e-update server in the input field, and press . Contact our service center or Radvision for getting the up- dated released SW version. Upgrade server should be installed locally . A software will appear on the server after setup. Refer to [...]

  • Page 59

    7 T roubleshooting Guide Check the following when there is a pr oblem with the product. . . . 1 If the status indicator is dark even when the monitor is powered on, ensure the power cor d is tightly connected to the monitor and socket. . . . 2 If the message Check signal cable is displayed, tightly connect the video cable to the monitor and PC. . .[...]

  • Page 60

    INDEX Index 4:3 , 48 12 Hours , 24 16:9 , 48 18/07/2010 , 24 18:24 , 24 24 Hours , 24 123 , 14 A ABC , 14 abc , 14 Accept , 28 Add Contact , 32 Add Group , 31 Address , 19 All , 32 Audio , 29 A UDIO IN , 10 Auto , 25 , 51 Auto Adjustment , 44 , 47 Auto Answer , 28 B B-Gain , 44 , 47 Brightness , 25 , 45 , 49 C Call , 35 , 38 Call Control , 21 , 28 [...]

  • Page 61

    INDEX R Received , 36 Reject , 28 Rename , 31 Reset Picture Mode , 46 , 50 Reset Settings , 52 , 53 R-Gain , 44 , 47 RGB IN , 10 S Save , 39 Screen , 44 , 47 Security , 52 Sent , 36 Server Address , 20 Setup , 13 Sharpness , 45 , 49 SIP , 20 SIP Proxy Server , 20 SIP Settings , 20 Size , 44 , 48 Sounds , 29 Speed & Duplex , 18 Standby , 16 , 44[...]