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Samsung and DS-5007S manual

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Table of contents for the manual

  • Page 1

    SAMSUNG OfficeServ Enterprise IP Solutions DS-5007S User Guide for Digital Phones DS-5038S DS-5014S[...]

  • Page 2

    Publication Information Samsung Telecoms reserves the right without prior notice to re- vise information in this publication for any re a son. Samsung Telecoms also reser ves the right without prior n o tice to make changes in design or components of equi p ment as eng i- neering and manufacturing may wa r rant. Disclaimer Samsung Telecoms is not r[...]

  • Page 3

    E U D ec l a r a t i on o f C on f o r m i t y ( R TT E ) S a m s u n g E l e c t r o n i cs C o . , L t d . 259 Gongdan-Dong, Gumi-City Kyungbuk, Korea, 730-030 ( f a c t o r y na m e , add r e ss ) d e c l a r e u n d e r o u r s o l e r e s po n s i b il i t y t h a t t h e p r o d u c t D i g i t a l K e y p h on e S y s t e m " i D C S500[...]

  • Page 4

    © Samsung Te lecoms (UK) Ltd. 1 ABOUT THIS GUIDE This User Guide provides inst ructions for installing and op erating Samsung’ s late st DS- 5038S, 5014S and 5007 S 2-line LCD phones with the Samsung Enterpri se IP Solutions Off iceServ system. Please take the time to read this guide to fa m iliarise yourself with the features of your phone. SAF[...]

  • Page 5

    2 © Samsung T eleco ms (UK) Ltd. CONTENTS INTRODUCTION About this Guide ............................................................................................................... ............... 1 Safety Pr ecauti ons ............................................................................................................. ............. 1 [...]

  • Page 6

    © Samsung T eleco ms (UK) Ltd. 3 PREP ARA TION Main Features Speed Dial Pickup Automatic Re dial/Retry Hold For frequently used phone nu mbers, y o u can press a speed dial button to make a call. Y ou can answer a call at another extens ion. When your call is important but your party is busy on another call, you can use the automatic redial/retr y[...]

  • Page 7

    4 © Samsung T eleco ms (UK) Ltd. Conference Calls Call F orwarding Do Not Disturb Pa g i n g Caller ID If you have any q uestions or concerns regard ing fe atures no t covered in this u ser guide, refer to the the other document ation supplied with your system or contact your dealer. If you cannot answer an incoming call, the call can be for warde[...]

  • Page 8

    © Samsung T eleco ms (UK) Ltd. 5 Front V iew of the Phone DS-5038S Soft Buttons T ransfer Button LCD screen Programmable Buttons Programmable Buttons Scroll Button St atus I ndicato r Conference Button Redial Button V olume Button Speaker Button Dial Buttons Microphone Speaker Hold Button 38 Programmable Buttons[...]

  • Page 9

    6 © Samsung T eleco ms (UK) Ltd. DS-5014S / DS-5007S DS-5014S (14 Programmable Buttons) DS-5007S (7 Programmable Buttons) Soft buttons and Scroll button Soft Buttons T ransfer Button LCD screen Programmable Buttons Scroll Button St atus I ndicato r Conference Button Redial Button V olume Button Dial Buttons Speaker Speaker Button Microphone Hold B[...]

  • Page 10

    © Samsung T eleco ms (UK) Ltd. 7 Connecting Lines to the Phone 1 Connect the handset to the handset connection jack. 2 Connect the line cord to the phone line connection jack.[...]

  • Page 11

    8 © Samsung T eleco ms (UK) Ltd. . THINGS YOU SHOULD KNOW V olume Adjustment The [ ] button is used for adjusting the volu me of the handset, speaker , and ringer . Adjusting Handset/S peaker V olume 1 During a call using the h andset. Or , during a call using the [Speaker] button. 2 Press the [V olum e S ] button to increase the volume. 3 Press t[...]

  • Page 12

    © Samsung T elecoms (UK) Ltd. . 9 Entering Characters Using the dial buttons, you can easily enter and ed it characters, numbers and special characters. “A” Button The “A” button is used to toggle between uppe rcase and lowercase characters. The “A” button of the DS-5 038S, DS-5014S, and DS-5007S digital phone is the first button of th[...]

  • Page 13

    10 © Samsung T elecoms (UK) Ltd. . DS-5007S Button A[...]

  • Page 14

    © Samsung T elecoms (UK) Ltd. . 11 Procedure Press the [ ] button to move the cursor and insert or modify the desir ed character . Press the [ ] button to move the cursor one space to th e right to enter the same character you previously selected. Procedures for entering characters are described below . Enter the characters according to the t able[...]

  • Page 15

    12 © Samsung T elecoms (UK) Ltd. . Button LEDs The [T ransfer] button, [Hold] button, and [Speaker] button have L EDs that turn on or off according to the phone status. For incoming external calls or in tercom calls ringing at your phone the trunk bu tton LED or Call button LED will flash green. The trunk button LED w ill flash red on other digita[...]

  • Page 16

    © Samsung T elecoms (UK) Ltd. 13 USING THE FEA TURES Making a Call This function is used when you wan t to make a call to other stations or to make an external call. Calling an Extension Number This function is used when you want to mak e a call to other stations. 1 Pick up the handset and check for d ial tone. 2 Dial the extension nu mber or st a[...]

  • Page 17

    14 © Samsung T elecoms (UK) Ltd. Calling an Out side number This function is used when you want to mak e an external call. 1 Pick up the handset. 2 Press the trunk or trunk group button or dial the trunk group access code (e.g., 9) . 3 Dial the telephone number you want to call. 4 Finish your call by replacing the handset. If the hot keypad featur[...]

  • Page 18

    © Samsung T elecoms (UK) Ltd. 15 Using a S peakerphone This function is used when you make a call with t he speakerphone. 1 Press the [S peaker] button without lif ting the handset. 2 Dial the telephone numb er you want to call. Or , press the trunk line / extension button. 3 Finish the call, by pressing the [S peaker] button. New Call 1 Press the[...]

  • Page 19

    16 © Samsung T elecoms (UK) Ltd. Redial To redial the last out side telephone number you dialled. Press the [Redial] button. Or , dial [1][9 ]. Save Number with Redial To save the number you just dialled for later use. 1 Press the [SNR] button before hanging up. If the [SNR] button does not appear on your phone, press the Soft button corresponding[...]

  • Page 20

    © Samsung T elecoms (UK) Ltd. 17 Answering a Call This function is used when you wan t to answer an intercom or outside call. Using a Handset This function is used when you answer a call with the handset. 1 When the phone rings, pick up the handset. 2 T o finish th e call replace the handset. Using the S peakerphone This function is used when you [...]

  • Page 21

    18 © Samsung T elecoms (UK) Ltd. If a call is flashing at you r phone but not ri nging, you must press the flashing button to answer. Call Pickup This function is use d when yo u pick up a c all ringing at another station. 1 When, a call is ring ing at another st a tion, pick up the handset and lis ten for the dial tone. 2 Dial [6][5] . 3 Dial the[...]

  • Page 22

    © Samsung T elecoms (UK) Ltd. 19 Features Used During a Call These features are used while you are on a call. Hold an Intercom Call You can put the ot her party on hold if an other intercom call arri ves or you wish to us e both hands for another task and res ume th e call later . 1 Press the [Hold] button during a call. 2 Replace the handset to p[...]

  • Page 23

    20 © Samsung T elecoms (UK) Ltd. Hold an Out side Call You can put th e other party on hol d if another exter nal call arrives or you wish to use bo th hands for another task an d r esume the call later. 1 While you are engaged in a conversation, press the [Hold] button. 2 The call on hold will flash green on your phone and this line will flash re[...]

  • Page 24

    © Samsung T elecoms (UK) Ltd. 21 Mute During a call y ou can mute the han dset transmitter or microphone whil e still listening to th e other party. 1 Press the [MUTE] button. A red LED light s on the button. If the [MUTE] button does not appear on your phone, press the Soft button corresponding to [MUTE] on the LCD screen. 2 T o clear the Mute fu[...]

  • Page 25

    22 © Samsung T elecoms (UK) Ltd. Conference Calls Up to 5 members , including you, can participate in a conference simultaneousl y. 1 Press the [Conference] button while on a cal l. Y ou will hear conference tone. 2 Dial the number of the internal or external party you wish to add to the conference, wait for them to answer and press the [Conferenc[...]

  • Page 26

    © Samsung T elecoms (UK) Ltd. 23 ANNEX T r oubleshooting Possible problems and thei r normal solutions are described below . Check this list before contactin g your Samsung dealer for advice. Dial tone is not heard w hen y ou lift the handset or press the [Speaker] button. Check that the handset and phone line are co nnected to the handset connect[...]

  • Page 27

    24 © Samsung T elecoms (UK) Ltd. Excessive echo occurs during a page announcement or with Auto Answer set. If digital phon es are too close to ea ch other, sound from one speaker might echo during a page or on auto ans wer call. Maintain a reasonable distance betw een digital phones. Caller IDs are not displayed on the LCD screen. - Confirm with y[...]

  • Page 28

    © Samsung T elecoms (UK) Ltd. 25 Product S pecifications The specifications of the DS-5038S, DS-5014S, and DS-5007S digital phones are as follows. Item Specification Model Name DS-5038S DS -5014S DS-5 007S Weight (kg) 0.962 0.830 Size (mm) (w id t h × leng th × height) 266 × 206 × 1 19 235 × 206 × 100 Operating T emperature (°C) 0 to 45 Ope[...]

  • Page 29

    Samsu ng Telecom s (U. K.) Limited Brookside Business Park , Greengate, Middleton, Mancheste r M24 1GS[...]