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Rose electronics UL-V3 manual

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Table of contents for the manual

  • Page 1

    Ultra Link KVM REMOTE ACCESS 10707 Stancliff Road Phone (281) 933-7673 Houston, Texas 77099 Internet: WWW.ROSE.COM INSTALLA TION AND O PERATIONS MANUAL[...]

  • Page 2

    LIMITED WARRANTY Copyright Rose Electronics 1990 – 2003 . All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transcribed in any form or any means, electronic or mechani cal, including photocopying and recordin g, without the prior written permission of Rose Electronics . Rose Electronics Part # M AN-UL[...]

  • Page 3

    FEDERA L COMMUNICATIONS COMM ISSION AND INDUSTRY CANADA RADIO-FREQUE NCY INTERFERENCE S TATEMENTS This equipmen t generates, uses, and ca n radiate radio frequenc y energy and if not installed and u sed properly, that is, in strict accordan ce with the manufa cturer’s instruction s, may cause interference to rad io communication. It has been test[...]

  • Page 4

    UltraLink Qu ick Start Guide All Models The following 12 pages are Quick Start Guides for all UltraLi nk models Pages A , B, C – Mode l UL-V3 Pages D, E , F – Model UL-LV3 Pages G, H, I – Model UL-DV3 Pages J, K, L – model UL-QV3 Refer to the a ppropriate pages for your model[...]

  • Page 5

    Introduction The installation assumes the following:  You have an active Ethernet T CP/IP net work .  You are con necting the UltraLi nk to a stand alone computer or K VM switc h.  You have a P C on the networ k where you will install the Vi ewer soft ware. Connections Connect the cables to the UltraLink.  Connect your ke yboard, monito[...]

  • Page 6

    UltraLink Quick Start Guide version 1.2 Copyright Rose Electronics 2002 Vie w er ins tallation Install the Viewer on a P C on your network.  Two instal lation disk ettes are pr ovided.  Insert the s etup disk ette and r un setup.  You will be guided thro ugh a stand ard W indows-st yle installation proc ess.  Click through to spec ify t[...]

  • Page 7

    UltraLink UL-V3 Connector Label Type/Usage POW ER IEC320 / 115 -230 VAC, 50-60Hz, Auto-switching A USB Type A / USB keyboard / mouse B Serial (2) DB9 (Rese rved) C VGA-In Video loopba ck D Monitor HD15M / KV M monitor E SW ITCH/CPU DB25F / KVM switch or standalone compute r connection F Keyboard MiniDin6 / KV M keyboard G Mou se MiniDin6 / KV M mou[...]

  • Page 8

    UltraLink Quick Start Guide version 1.2 Copyright Rose Electronics 200 2 Introduction The installation assum es the following:  You have an active Ether net T CP/IP net work .  You are con necting the UltraLink to a stand alone computer or K VM switc h.  You have a P C on the networ k where you will inst all the Viewer s oftware. Connectio[...]

  • Page 9

    UltraLink UL-LV3 Quick Star t Guide version 1.2 Copyright Rose Electronics 2002 Vie w er i nstallation Install the Vie wer on a PC on your network.  Two instal lation disk ettes are pr ovided.  Insert the s etup disk ette and r un setup.  You will be guided thro ugh a stand ard W indows-style installation proc ess.  Click through to spe[...]

  • Page 10

    UltraLink UL-LV3 Rose Electronics 10707 Stancliff Road, Houston, Texas 77099 USA 281-933-76 73 800-333-9343 (USA) +44 (0) 1264 850574 (Europ e) +65 6324 2322(Far East) W W W . R O S E . C O M Connector Label Type/Usage A SERIAL DB9M/ Se rial ports for modem or serial device (Reserved f or future use) B MONITOR HD15F / Loca l monitor connection C SW[...]

  • Page 11

    Introduction The installation assum es the following:  The Dual Ultra Link c onsists of two indepen dent modules. Each one m ust be s et-up and c onfigured.  You have an active Ethernet T CP/IP net work .  You are con necting the UltraLink to two stan dalone computers or a KVM s witch.  You have a P C on the networ k where you will inst[...]

  • Page 12

    Vie w er i nstallation Install the Vie wer on a PC on your network.  Two instal lation disk ettes are pr ovided.  Insert the s etup disk ette and r un setup.  You will be guided thro ugh a stand ard W indows-style installation proc ess.  Click through to spec ify the insta llation d irector y and if you want the assoc iated star t menu [...]

  • Page 13

    UltraLink UL-DV3 Rose Electronics 10707 Stancliff Road, Houston, Texas 77099 USA 281-933-76 73 800-333-9343 (USA) +44 (0) 1264 850574 (Europ e) +65 6324 2322(Far East) W W W . R O S E . C O M Connector Label Type/Usage A SERIAL DB9M/ Se rial ports for modem o r serial device (Reserved f or future use) B MONITOR HD15F / Loca l monitor connection C S[...]

  • Page 14

    Introduction The installation assum es the following:  You have an active Ethernet T CP/IP net work .  You are con necting the UltraLink to f our standalon e computers or a KVM s witch.  You have a P C on the networ k where you will inst all the Viewer s oftware. Connections Connect the cables to the UltraLink .  The Quad Ul traLink con[...]

  • Page 15

    Vie w er i nstallation Install the Vie wer on a CP on your network.  Two instal lation disk ettes are pr ovided.  Insert the s etup disk ette and r un setup.  You will be guided thro ugh a stand ard W indows-style installation proc ess.  Click through to spec ify the insta llation d irector y and if you want the assoc iated star t menu [...]

  • Page 16

    UltraLink UL-QV3 Rose Electronics 10707 Stancliff Road, Houston, Texas 77099 USA 281-933-76 73 800-333-9343 (USA) +44 (0) 1264 850574 (Europ e) +65 6324 2322(Far East) W W W . R O S E . C O M Connector Label Type/Usage A SERIAL DB9M/ Se rial ports for modem or serial device (Reserved f or future use) B MONITOR HD15F / Loca l monitor connection C SW[...]

  • Page 17

    Table of Conte nts I NTRODUC TION ................................................................................................................ 1 Front Panel .................................................................................................................. 5 Back Panel .............................................................[...]

  • Page 18

    V IEW M ODES ................................................................................................................. 43 Scaled / Scrolled ....................................................................................................... 43 Auto Size .....................................................................................[...]

  • Page 19

    Introduction 1 UltraLink Us er Manual Introduction KVM Remote Ac cess Access your servers an ywhere in the world from the Ultra Link Viewer program Features and Be nefits UltraLink is a powerful product that ex tends the range of access to your comput ers to anywhere in the world. Its advanced design makes it com patible with industry standard KVM [...]

  • Page 20

    Introduction UltraLink Us er Manual 2  Front panel shows power and current ly connected in put port either net, serial, or local KVM  Solid-state embedded uni t has no disk drive for ma ximum reliabilit y  Remote client applicatio n is simple to use, installs very easily, and requires no licensing  Password securit y prevents unauthoriz[...]

  • Page 21

    Introduction 3 UltraLink Us er Manual Security The UltraLink is designed wi th the highest thought s about security. For max imum security, the connection is encr ypted with Blowfish or tripl e DES. You can also program a timeout that aut omatically will disconnect the session when no keyboard or mouse activity is detecte d. Quad-Screen Mode You ca[...]

  • Page 22

    Introduction UltraLink Us er Manual 4 Specifications UL-V3 UltraLink remot e access unit Dimensions 16.7” W x 9.70” D x 1.75” H (1U) 42 .4 W x 24.6 D x 4.4 cm Weight 8 lbs. (3.6 k g) Power Auto Switching, 11 5-230 VAC, 50/60 Hz, 75 0 ma, 100 watts Connectors Power: IEC 320 standard receptac le Local KVM: V ideo - HD15F, Keyboard - MD6F, Mouse[...]

  • Page 23

    Introduction 5 UltraLink Us er Manual Front Panel Figure 1 Front panel lamps indicate state of the UltraL ink Lamp I ndication POW ER AC Power is a pplied NET TCP/IP user logged in SERIAL Serial device u ser logged in LOCAL Local user is lo gged in Table 1 Front panel i ndicators Back Panel Figure 2 Exte rnal connections on the ba ck panel Connecto[...]

  • Page 24

    Getting Starte d UltraLink Us er Manual 6 Getting Started In the Box The following items are i ncluded with your UltraLink:  UltraLink unit  Power cord  Cable from UltraLink to Rose switch (DB25 male to DB25 male)  Cable from UltraLink to standalone computer or o ther KVM switch (DB25 male to VGA-PS2-PS2 male  Video loop cable used w[...]

  • Page 25

    Connections 7 UltraLink Us er Manual Connections There are t w o way s t o connect the Ult raLink The local KVM is a KV M station connected directl y to the UltraLink. It can access the Switch/CPU d evice attached to the UltraLink wi th the connect login described later. If you don’t need the l ocal KVM (example in th e Quick Start Guide) then co[...]

  • Page 26

    Start Up UltraLink Us er Manual 8 Start Up Power On Connect the UltraLink to a power source and turn the power switch on. If the green power led on the front panel do es not illuminate, turn th e power off, check your power source, and wait at least 15 seconds before turnin g power on again. After the UltraLink com pletes a self-test and start-up, [...]

  • Page 27

    Start Up 9 UltraLink Us er Manual A bout Logins A default administrator a ccount exists for ini tial configuration when the Ult raLink first starts up. The user ID is admin and there is n o password. IMPORTANT One of the first steps an ad ministrator should perfo rm is to secure the user ID and password for the default administrator account. Change[...]

  • Page 28

    Start Up UltraLink Us er Manual 10 Using Configure Login f or the First Time Only basic communicati on settings are required o n the UltraLink to make it accessible to a Viewer. An administrator performs other settings, such as user management, securit y, and switch configuration from the Ult raLink Viewer program. To configure the UltraLi nk for r[...]

  • Page 29

    Start Up 11 UltraLink Us er Manual IMPORTANT To exit the connect login screen, press Ctrl, Alt, an d the L key simultaneousl y. The Configure Sc reen Move between fields on the confi gure screen by pressing the up and down a rrow keys. As you move from on e field to another, valu es are validated. If you enter an invalid value, the arrow keys do no[...]

  • Page 30

    Start Up UltraLink Us er Manual 12 Saving or Abandoni ng Changes Press the F10 key to apply network sett ings immediatel y and to make the UltraLink available to Viewers on t he network. Press F9 to cancel the changes. After saving or canceling your changes, the conne ct login screen is displ ayed. To change the settings, login again at th e config[...]

  • Page 31

    Installing the UltraLink Viewer 13 UltraLink Us er Manual Installing the UltraLink Viewer Requireme nts The UltraLink Viewer runs on m ost Windo ws PC installations. Minimum Ha rdware • 133 megahertz PC wit h 32 Mb of system memor y and 4 Mb of free disk space • VGA displa y ada pter and monitor, capable of 640 x 480 resolution • Keyboard and[...]

  • Page 32

    Installing the UltraLink Viewer UltraLink Us er Manual 14 You may choose the folder in which you install the Viewer. Start the View er using one of the items optionally creat ed by the Setup Wiz ard: Desktop icon, Quick Launch icon, or Window s Start Menu entr y. Using the Vi ewer for the First Time IMPORTANT Pass-through mode takes control of your[...]

  • Page 33

    The Viewer Screen 15 UltraLink Us er Manual The Viewer Screen The Viewer screen conta ins the following functional areas: • Title bar • Menu commands • Display area • Toolbar • Status bar • Windows butt ons • What’s this help • Message dialogs The Title Bar When the Viewer is not conn ected to an UltraLink , the title bar displays[...]

  • Page 34

    The Viewer Screen UltraLink Us er Manual 16 Toolbar Ic ons The toolbar provides quick ac cess to the followin g functions: Save bitmap Connect Disconnect Full-screen Auto size Quad-screen Ctrl + Alt + Delete Refresh Table 3 Toolbar icons UltraLink Loc ation List When the Viewer is not conn ected, an UltraLink lo cation list box is visible. When you[...]

  • Page 35

    The Viewer Screen 17 UltraLink Us er Manual The Viewer ma y scale images to fit into the di splay area or display images at the same resolution as the re mote computer. View menu comm ands control the appearance of images in t he display area. The Status Ba r The status bar, at the bott om of the Viewer windo w, provides the following items: • Pa[...]

  • Page 36

    The Viewer Screen UltraLink Us er Manual 18 Question Ma rk Help On some dialogs, there wil l be a small question mark in the upper right h and corner. Click on the question m ark, and then click on a field i n the dialog to get help on th at specific item. Figure 14 Question mark help[...]

  • Page 37

    Menu Commands 19 UltraLink Us er Manual Menu Commands File The File menu contains the followi ng commands as shown i n the figure belo w: • Flash Update • Save Bitmap • Exit Figure 15 File menu commands Flash Update The Flash Update command, available t o administ rators, allows the Viewer to upd ate an UltraLink with new firmware. Th e comma[...]

  • Page 38

    Menu Commands UltraLink Us er Manual 20 Connect The Connect menu conta ins the Connect and Disc onnect commands. See also Connecting and Logging In . Connect Figure 16 Connect command The connect command di splays all UltraLink units configured by the Viewer. You may select any UltraLink on the menu to init iate a connection. Disconnec t Selecting [...]

  • Page 39

    Menu Commands 21 UltraLink Us er Manual Figure 17 View commands Scrolle d In scrolled view, the remo te computer’s video image displa ys in its native resolution, providing the sharpest image. If the Viewer display area is not lar ge enough to display the image horizon tally or verticall y, scroll bars appear to allow viewing an y part of the ima[...]

  • Page 40

    Menu Commands UltraLink Us er Manual 22 Single Single screen view, as op posed to quad-screen view, is t he default displa y view. The Viewer enters single screen vi ew on logging into the Ult raLink. In single screen view, the video image fr om only one remote com puter shows in the display area. If the UltraLink is not connected to a switch, th e[...]

  • Page 41

    Menu Commands 23 UltraLink Us er Manual Full Screen In full-screen mode , the dis play area takes over the entire screen ar ea of your computer. The title bar, menus, t oolbars, and status bar of the Vi ewer are not displayed – onl y the video image of the remote computer is vi sible on the screen. A message dialog displays a warnin g on entering[...]

  • Page 42

    Menu Commands UltraLink Us er Manual 24 Issue Remote Alt+Tab Send the Alt and Tab ke ys to the remote computer as if the y were pressed simultaneousl y. Issue Remote Ctrl+Alt+Del Send the Ctrl, Alt and De lete keys to the remote c omputer as if the y were pressed simultaneousl y. System Keys Remote and System Keys Local Send system keys to the remo[...]

  • Page 43

    Menu Commands 25 UltraLink Us er Manual Figure 19 Settings comm ands display a tabbed di alog Connections The Connections tab allo ws you to maintain a list of UltraLink locations to which the Viewer may connect. Keyboard a nd Mouse The Keyboard and Mouse tab defines sp ecial ke y sequences and mouse escape movements to ex it pass-through mode on t[...]

  • Page 44

    Menu Commands UltraLink Us er Manual 26 Help Help is available in various forms . Figure 20 Help menu Help Topics The Help Topics command in vokes full online help. UltraLink Web Support The UltraLink Web Support m enu option opens a browser and links to the support web site. Full Screen Warning Enable or disable the warnin g dialog that appears be[...]

  • Page 45

    Configuration Settings 27 UltraLink Us er Manual Configuration Settings The Settings menu item con tains a tabbed dialog to configure the UltraLink and th e UltraLink Viewer. Configure the View er with the Connections and Ke yboard and Mouse tabs. Settings are stored on your computer. If you are an administrator, you may configure the UltraLi nk us[...]

  • Page 46

    Configuration Settings UltraLink Us er Manual 28 Connections The Connections tab displa ys and maintains a list of UltraLink locations to which a Viewer may connect. A location is a name of your choosing to identi fy the UltraLink. UltraLink Loc ations Three items describe each Ul traLink location in the list: location name, connection type, and ad[...]

  • Page 47

    Configuration Settings 29 UltraLink Us er Manual Figure 22 An UltraLi nk address[...]

  • Page 48

    Configuration Settings UltraLink Us er Manual 30 Ke y board and Mouse The Keyboard and Mouse tab defines hot ke y s and mouse escape movement s. Hot Keys Hotkeys use ke ystrokes to perform the following actions: • Enable or disable pass-th rough mode • Enable or disable full-screen view • Send Ctrl+Alt+Del to a remot e computer • Send Alt+T[...]

  • Page 49

    Configuration Settings 31 UltraLink Us er Manual Ctrl+Alt+D el The Ctrl + Alt + Del hot key sends a Ctrl + Alt + Delete ke y sequence to the remote computer and does not depend on whether t he Viewer is in pass-throu gh mode or not. Toggle Pass- through Mode The Toggle Pass-through M ode hotke y puts the Viewer into pass-through mode if the Viewer [...]

  • Page 50

    Configuration Settings UltraLink Us er Manual 32 Activating the check box also enables a slider con trol to the right of the checkbox. The slider control s mouse sensitivit y f or Slow M ouse movement. Moving the slider to the l eft reduces mouse sensiti vity and requires movin g the mouse a smaller distance . Moving the slider to the right increas[...]

  • Page 51

    Configuration Settings 33 UltraLink Us er Manual KVM Swi tch An administrator ma y use the Switch Settings tab to perform the following functi ons. See the section Using a KVM S witch . • Activate UltraLink KVM features of an y Viewer that logs in to this UltraLink • Name KVM switch ports to allow the names to appear in the rem ote computer sel[...]

  • Page 52

    Configuration Settings UltraLink Us er Manual 34 Switch Settings Table The switch settings table displays the port assignm ents of the attached device and contains three columns – P ort, Name and Ke y Code. Port The Port column displa ys the port numbers for each port on the devic e and is not editable. Name The Name column displa ys the name of [...]

  • Page 53

    Configuration Settings 35 UltraLink Us er Manual Securit y Manage UltraLink securit y settings from the Viewer using an admi nistrator account. If the Viewer is not logged in to an administrator account, the Se curity tab is unavailable. The Securit y tab displays a list of user accounts on the Ultra Link. The administrator account is the first acc[...]

  • Page 54

    Configuration Settings UltraLink Us er Manual 36 the period of time the Ult raLink will monito r a Viewer for keyboard and mouse events in pass-through m ode. Inactivity timeout is speci fied in minutes. A value of z ero minutes prevents the session from being disco nnected. Any other value di sconnects the user if the Viewer detects no keyboard ac[...]

  • Page 55

    Configuration Settings 37 UltraLink Us er Manual Password and Confirm Password As a security measure, these fields do n ot displa y what you type. Enter a password for this account twice, once in the Password field and on ce in the Confirm field. This verifi es that you entered the pass word correctl y. The password is case-sensitive and ma y not b[...]

  • Page 56

    Configuration Settings UltraLink Us er Manual 38 Figure 26 User Details[...]

  • Page 57

    Connecting and Logging In 39 UltraLink Us er Manual Connecting and Logging In Connecting There are two methods of connectin g to an UltraLin k, the connect menu and t he toolbar. The toolbar butt on connects to the UltraLink selected in t he select list on t he toolbar with a single clic k. Figure 27 Choosing an UltraLink to connect The connection [...]

  • Page 58

    Connecting and Logging In UltraLink Us er Manual 40 After a successful login: • The Connect menu chan ges to Disconnect • The Connect button on the too lbar is disabled • The Viewer displa y area, which previousl y display ed the messa ge “Not Connected”, displa ys video from the remote comp uter • The status bar reflect the connection [...]

  • Page 59

    Connecting and Logging In 41 UltraLink Us er Manual Pass-through Wa rning Dialog The Viewer displa ys a warning dialog before switching into pass-th rough mode to remind you of the escape m ethods. You may disable the warning dialo g by checking the suppress checkbox. W ith the warning dialog d isabled, the Viewer enters pass- through mode after lo[...]

  • Page 60

    Connecting and Logging In UltraLink Us er Manual 42 Ctrl + Alt + Del and Ctrl + Tab To send Ctrl + Alt + Del and Al t + Tab to a remot e computer without enter ing pass- through mode use the reboot t oolbar button or key combinations. The default key combinations Ctrl + Alt + T and Ctrl + Alt + A ma y be modified. Disconnect ing Either the Viewer o[...]

  • Page 61

    View Modes 43 UltraLink Us er Manual View Modes The viewer has modes to show each computer at it s clearest possible size, or to lock the viewer’s size and fit each new im age within a selected view size. S elect View modes on the View menu. • If you want to focus on a remote computer, full-sc reen mode uses 100% of the monitor to give a feel l[...]

  • Page 62

    View Modes UltraLink Us er Manual 44 Figure 31 Scroll bars al low native resolutio n in a small window A ut o Size This setting determines what happens wh en there i s a change in a remote com puter’s resolution. This chan ge may occur when switching between po rts on a KVM or it may change several times when a r emote computer reboots. With Auto[...]

  • Page 63

    View Modes 45 UltraLink Us er Manual Figure 32 Auto Size fit s image exactly into the display area Full-scree n In full-screen view, the displ ay area takes over the entire screen of your monitor. The title bar, menus, toolbar an d status bar of the Viewer do not display – onl y the video image of the remote com puter is visible on the scr een. T[...]

  • Page 64

    View Modes UltraLink Us er Manual 46 The Viewer automatically ent ers pass-through mode when goin g to full-screen view, unless the Viewer is in quad-scr een view. In the absence of menus and tool bars in full-screen view, the onl y way to exi t full- screen view is to use hotke ys or mouse escape movements. Ex iting pass-through mode causes the Vi[...]

  • Page 65

    Using a KV M Switch 47 UltraLink Us er Manual Using a KVM Switch KVM Swi tch Features Enable KVM switch features b y selecting a KVM s witch type in the device lis t of the KVM Switch tab of the Setti ngs menu. Then save the switch setti ngs to the UltraLink by selecting OK at t he bottom of the Settings dialog. Using an UltraLink with a KVM switch[...]

  • Page 66

    Using a KV M Switch UltraLink Us er Manual 48 Quad Scree n In quad-screen view, the Vi ewer displays video from up to four remote computers b y controlling the KVM switch to change ports. Ke ystroke events to cause the KVM switch to select a comput er port are defined using the KVM Swit ch tab of the Settings menu. You may toggle between single-scr[...]

  • Page 67

    Using a KV M Switch 49 UltraLink Us er Manual Switc h File Import and Export The Key Code column on t he KVM Switch tab of the S ettings menu defines keyboard events to make a KVM s witch select a port. Ke y Code is automati cally defined in for KVM devi ces defined in the Device list box. A custom KVM switch requi res you to specif y the key codes[...]

  • Page 68

    Using a KV M Switch UltraLink Us er Manual 50 Switch File Conte nt Rules Use the Import and Export but tons to save and retrieve switch settings to te xt fil es, which you ma y edit with any text editor. To create a switch file use the example below. Line Content Notes 1 Blank, reserved for future use 2 custom Switch type 3 Blank, r eserved for f u[...]

  • Page 69

    51 UltraLink Us er Manual Safety This UltraLink Unit has been tested fo r conformance to safet y regulations and requirement s, and has been certified for i nternational use. Like all electronic equipment, t he UltraLink Unit should be used with care. To protect yourself from poss ible injury and to min imize the risk of damage to this Un it, read [...]

  • Page 70

    Appendix A . Rack mount UltraLink Us er Manual 52 Appendix A. Rack mount The rack moun t kit includes the following items:  Two black anodized mounting bracket s.  Four 6 - 32 x 3/8” flat head moun ting screws. To rack mount your UltraLink unit, attach the two rack mo unting brackets to your Unit with the sho rt flange against the Unit us i[...]

  • Page 71

    53 UltraLink Us er Manual Index A Administrator account, 35 configures KVM switch features, 25 configures security, 25, 35 default account, 9 Auto size, 44 B Back panel, 5 C Color modes, 46 Configuration Connections, 28 Encryption, 35 Inactivity timeout, 35 Keyboard and mouse, 30 KVM switch, 33 Security, 35 UltraLink, 11 Users, 35 Configuration Gat[...]

  • Page 72

    Index UltraLink Us er Manual 54 Scrolled view, 43 System keys, 24, 41 T Timeout, 35 Toolbar, 15 selecting remote computer from , 47 U UltraLink login configure, 9 connect, 9 UltraLink Viewer Requirements, 13 Setup Wizard, 13 User accounts, 35 V View commands Auto size now, 22 Full-screen, 23 Pass-refresh, 23 Pass-through, 23 Status bar, 22 Toolbar,[...]

  • Page 73

    [...]

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    10707 Stancliff Road Phone (281) 933-7673 Houston, Texas 77099 Internet: WWW.ROSE.COM[...]