Rose electronic CrystalView manual

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The rules should oblige the seller to give the purchaser an operating instrucion of Rose electronic CrystalView, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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First and foremost, an user manual of Rose electronic CrystalView should contain:
- informations concerning technical data of Rose electronic CrystalView
- name of the manufacturer and a year of construction of the Rose electronic CrystalView item
- rules of operation, control and maintenance of the Rose electronic CrystalView item
- safety signs and mark certificates which confirm compatibility with appropriate standards

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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Rose electronic CrystalView alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Rose electronic CrystalView, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Rose electronic service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Rose electronic CrystalView.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Rose electronic CrystalView item, and its use of respective accessory, as well as information concerning all the functions and facilities.

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Table of contents for the manual

  • Page 1

    CrystalView 10707 Stancliff Road Houston, Texas 77099 Phone: (281) 933 - 7673 Internet: WWW.ROSE.COM TM TWISTED PAIR KVM EXTENDER INSTALLATION AND OPERATIONS MANUAL[...]

  • Page 2

    TABLE OF CONTENTS Contents Disclaimer ................................................................................... 1 System introduction ..................................................................... 1 Features ................................................................................. 2 Compatibility ...........................[...]

  • Page 3

    LIMITED WARRANTY Copyright Rose Electronics 1990 - 2002. All rights re served. No part of this manual may be reproduced, stored in a retrieval system, or transcribed in any form or any means, electronic or mechanical, including photocopying and recording, without the prior written permission of Rose Electronics. Rose Electro nics Part # MAN - CRV 2[...]

  • Page 4

    FCC/IC STATEMENTS, EU DECLARATION OF CONFORMITY CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 31 FEDERAL COMMUNICATIONS COM MISSION AND INDUSTRY CANADA RADIO - FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses and can radiate radio frequency energy and if not installed and used properly, that is in strict accordance with the manufac[...]

  • Page 5

    10707 Stancliff Road Houston, Texas 77099 Phone: (281) 933 - 7673 Internet: WWW.ROSE.COM[...]

  • Page 6

    Figures Fi gure 1. PC model ..................................................................... 4 Figure 2. Sun model .................................................................... 5 Figure 3. Serial/Audio model ........................................................ 6 Figu re 4. MINI model .................................................[...]

  • Page 7

    INTRODUCTION CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 1 Disclaimer While every precaution has been taken in the preparation of this manual, the manufacturer assumes no responsibility for errors or omissions. Neither does the manufacturer assume any liability for damages resulting from the use of the information contained herein. The manufactu[...]

  • Page 8

    CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 2 Features n Extend a KVM station from a CPU using a single CAT - 5 twisted pair, solid core cable . (Up to 1,000 feet for the PC, SUN, PC - Serial/Audio models, 150 feet for the MINI mod el.) n Supports PC and SUN Systems. n Supports PS/2 keyboard/mouse and all PC video formats. n Video resolutions (P[...]

  • Page 9

    CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 3 Compatibility Com puters PCs with standard keyboards and PS/2 mice, 286, 386, 486, Pentium, etc. Monitors VGA, Super VGA, XGA, RGB (Sync - on - green) Keyboards CrystalView is compatible with most types of keyboard. Some XT/AT auto - sensing keyboards may not be compatible. Mouse PS/2, (2 or 3 - butt[...]

  • Page 10

    MODELS CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 4 CrystalView PC - model Remote Unit Local Single Unit Remote Unit Local Dual Unit Figure 1 . PC model Connectors: Remote Unit § RJ45 – CAT - 5 cable connection. § HD15F – KVM stations video monito r connection. § (2) MiniDin - 6 – KVM stations keyboard and mouse connection. § 9V power[...]

  • Page 11

    CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 5 CrystalView SUN model Remote Unit Lo cal Single Unit Remote Unit Local Dual Unit Figure 2 . Sun model Connectors: Remote Unit § RJ45 – CAT - 5 cable connection. § HD15F – KVM stations video monitor connection. § MiniDin - 8 – KVM stations keyboard connection. § 9V power i nput jack. Local S[...]

  • Page 12

    CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 6 CrystalView PC - Serial/Audio model Remote Unit Local Single Unit Remote Unit Local Dual Unit Figure 3 . Serial/Audio model Conne ctors: Remote Unit § RJ45 – CAT - 5 cable connection. § HD15F – KVM stations video monitor connection. § (2) MiniDin - 6 – KVM stations keyboard and mouse connect[...]

  • Page 13

    CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 7 CrystalView MINI model Remote Unit Loca l Single Unit Remote Unit Local Dual Unit Figure 4 . MINI model Connectors: Remote Unit § RJ45 – CAT - 5 cable connection. (Rear) § HD15F – KVM stations video monitor connection. § (2) MiniDin - 6 – KVM stations keyboard and mouse connec tion. § 9V po[...]

  • Page 14

    CABLES CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 8 CrystalView cables CrystalView Local Unit to CPU cable CPU cables connect from the Local Unit to a CPUs keyboard, video monitor and mouse ports. The PC and PC - Serial/Audio mode ls use a male - to - male cable configured on both ends with an HD15M VGA connector and a two MiniDin - 6 connector[...]

  • Page 15

    CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 9 The CrystalView has been tested with all major makes of CAT - 5 cables, including BICC - VERO  , Mohawk  and AT&T  . CrystalView has also been tested on CAT - 3 cable and on pairs within a 25 - pair UTP trunk cable. The video performance will vary with different cable types. For the best[...]

  • Page 16

    INSTALLATION CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 10 Installation Please refer to the safety section first before proceeding with any installation or configuration of the CrystalView. Installation of the CrystalView consists of four easy steps. 1. Setting the cable length jumpers/switch (if needed). 2. Connecting the cables to the equipme[...]

  • Page 17

    CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 11 Step 1 – Setting the cable length jumpers/switch (PC, SUN, PC - Serial/Audio models. See Figure 5 .) There are three jumpers labeled JP3, JP4, and JP5, located on the Remote Units PCB. These t hree jumpers set the correct level of video equalization for different cable lengths. Jumpers JP3, JP4, a[...]

  • Page 18

    CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 12 PC / SUN / Serial/Audio MINI DAUGHTER BOARD O N SERIAL/AUDIO MODELS ONLY DIP SWITCH 1 Cable length Jumper Setting Cable length Switch 1 Setting 0 - 300 feet 0 - 75 feet OFF 301 - 600 feet 76 - 150 feet ON 601 - 1,000 feet N/A N/A Figure 5 . Cable length settings Step 2 – Connecting cables (See the[...]

  • Page 19

    CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 13 Connect t he appropriate CPU cable to the keyboard, video monitor and mouse ports on the CPU and to the corresponding ports on the Local Unit. Connect the KVM stations keyboard, video monitor, and mouse cables to the corresponding connectors on the Remote Unit. Figure 6 . PC cabling Connect the appr[...]

  • Page 20

    CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 14 Connect the appropriate CPU cable to the keyboard, video monitor and mous e ports on the CPU and to the corresponding ports on the Local Unit. Connect the audio cables from the CPUs sound card’s “LINE OUT” to the Local Units “LINE IN” connector and the CPUs sound card’s “MIC” input t[...]

  • Page 21

    CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 15 Local unit to Remote unit cablin g (PC, SUN, PC - Serial/Audio Models) Connect up to 1,000 feet of CAT - 5 “solid core” cable from the Local Units “Twisted Pair Link” RJ45 connector to the Remote Units “Twisted Pair Link” RJ45 connector. (See Figures 6, 7, or 8) (MINI Model) Connect up t[...]

  • Page 22

    CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 16 Step 4 – Adjusting the video compensation (PC, SUN, PC - Serial/Audio models only) (No video compensation is required for the MINI model) Video compensation adjustments should only be needed if your CAT - 5 cable length exceeds 3 00 feet. Make sure the Bright and Sharp controls on the Remote Unit [...]

  • Page 23

    CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 17 User selectable settings (PC and SUN models) Dipswitch SW1 on the Remote Units PCB has four switches that allow you to change settings from their factory set values. SW1 settings only apply to the CrystalView Dual model. If your model is a Single version, switches 1 - 4 should all be set to the fact[...]

  • Page 24

    CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 18 Dual, PC - Serial/Audio model specific notes n Right control key = key to send commands to the CrystalView, changeable by SW1, position 2. n Console lockout period is fixed at 2 seconds. n Console switching is by pressing any key on the keyboard or by any mouse movement. The first keyboard entry or [...]

  • Page 25

    OPERATING INSTRUCTIONS CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 19 Operating instructions - All units Once the Remote and Local Units are connected and configured, the Remote KVM station’s keyboard, video monitor and mouse will function as if it were directly connected to the CPU. All applications, upgrades and PC configurations can be perf[...]

  • Page 26

    CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 20 Reset This feature allows you to reset the mouse if it ever lock s up or is unplugged without having to boot the system. To reset the mouse, perform the commands for your model as shown in Table 4. If the mouse is still erratic after issuing the reset command, issue a Null Mouse command. MODEL UNIT [...]

  • Page 27

    TROUBLESHOOTING CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 21 Troubleshooting The troubleshooting section is used as a guid e to understanding the capabilities of the CrystalView and for general troubleshooting. If you have any problems or questions concerning the installation, operation or usage of the CrystalView that is not covered in this m[...]

  • Page 28

    CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 22 System does not detect PS/2 mouse or application cannot find mouse. n Keyboard and mouse cables reversed on the Local Unit . n Cable is loose, re - seat mouse cable on the CPU and the Local Unit. n Ensure that the keyboard cable to the Local Unit is connected to provide adeq uate power to the Local [...]

  • Page 29

    CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 23 Picture on monitor is black and white, not color. n The video cable was not attached to the PC when it was booted. Reboot the PC. A const ant vertical wobble appears down the screen. n The CAT - 5 cable connecting the Local and Remote Units could be located too close to a strong power source. Rerout[...]

  • Page 30

    SERVICE CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 24 Service Information Maintenance and Repair This Unit does not contain any internal u ser - serviceable parts. In the event a Unit needs repair or maintenance, you must first obtain a Return Authorization (RA) number from Rose Electronics or an authorized repair center. This Return Authorizat[...]

  • Page 31

    SAFETY CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 25 Safety The CrystalView KVM extender has been tested for conformance to safety regula tions and requirements, and has been certified for international use. Like all electronic equipment, the CrystalView should be used with care. To protect yourself from possible injury and to minimize the risk[...]

  • Page 32

    CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 26 Safety and EMC Regulatory Statements Safety information Documentation reference symbol. If the product is marked with this symbol, refer to the product documentat ion to get more information about the product. WARNING A WARNING in the manual denotes a hazard that can cause injury or death. CAUTION A[...]

  • Page 33

    APPENDICES CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 27 Appendix A. General specifications Video bandwidth (- 3db) Local Unit: 150 KHz Remote Unit: 300 KHz Over 300 feet UTP: 95Mhz w/equalization Maximum resolution PC models: 1280 x 1024 (Less than 300 feet) 1024 x 768 (300 - 1,000 feet) MINI model: 1024 x 768 @ 150 feet SUN model: 1152 x 900 [...]

  • Page 34

    CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 28 Appendix A1. Serial option specifications Baud Rate Up to 19,200 Baud Data Format Format Independent Flow Control RTS, CTS, DTR, DSR (Sent across link) Local Unit Connector DB9 Female (DCE) Remote Unit Connector DB9 Male (DTE) Appendix A2. Audio option specifications Description Bi - directional ste[...]

  • Page 35

    CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 29 A ppendix C. Parts and cables Part Number Description CRK - 1P Single KVM station (PC) CRK - 2P Dual KVM station (PC) CRK - 1P/SUN Single KVM station (SUN) CRK - 2P/SUN Dual KVM station (SUN) CRK - 1P/AUD Single KVM station (Serial/Audio) CRK - 2P/AUD Dual KVM station (Serial/Audio) CRK - M1P Single[...]

  • Page 36

    CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 30 Appendix E. Rack mount instructions CrystalView MINI model is not rack mountable. The optional rack mount kit includes the following items: n Two black anodized mounting brackets. n Four 6 - 32 x 3/8” flat head mounting screws. To rack mount your CrystalView, attach the two rack mounting brackets [...]