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Rocstor Rocpro 900e manual

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Table of contents for the manual

  • Page 1

    1 store your f uture User Manual[...]

  • Page 2

    ROCSTOR | ROCP RO 9 00e user manual Page | 2 TABLE OF CONT ENT S IMPORTANT NOTICES 4 Safety Notices _ ___________ _________________ ___________________________ 4 General N otices Capacity Disclai mer ________________________ ______________ _____ ________ 4 Care and Handling 4 GENERA L 6 Introduc tion ___ _____________ _____ _____ _ _______ ________[...]

  • Page 3

    ROCSTOR | ROCP RO 9 00e user manual Page | 3 TROUBLESHOOTING 34 Tro ubleshooting for Macintosh computers _____________________________ ____ 34 Tro ubleshooting for PC Windows based computer s 36 KNOWLEDGE BA SE 38 Rocpro 900e Unique Features ______________ ___ ______________________ 38 Specifications 39 Introduc tion to Interfaces (ports) and Cable[...]

  • Page 4

    ROCSTOR | ROCP RO 9 00e user manual Page | 4 IMPORTANT NOTICE S Safety Notice s The warr anty is voi d if an unauthorized person attempts and/or repairs the h ard disk drive. Read all Manu als and instructions carefull y befo re usin g the device. Do no t spill any liquid or insert any object into the device. Use the device withi n the specificatio[...]

  • Page 5

    ROCSTOR | ROCP RO 9 00e user manual Page | 5 Do no t spill any liquid or insert any object into the device. Do not attempt to disass emble and service the Ro cpro drive during the warranty period. Please read the Safety Notices and Limited Warr anty in formation in this Manu al and on th e Rocstor website ( www.rocstor.com ) for fu rther details.[...]

  • Page 6

    ROCSTOR | ROCP RO 9 00e user manual Page | 6 GENERAL Introduction ROCPRO 900e USB 3 .0 (2.0), 2xFireWire 800 (400) and eSATA The new generation o f Ro cpro ex ternal SA TA Hard Dri ves deli vers extraordinary per for mance an d reliabilit y for both Mac and PC user s. Specifical ly designed for d emanding audio/vid eo pr ofessional s, the R ocpro 9[...]

  • Page 7

    ROCSTOR | ROCP RO 9 00e user manual Page | 7 Box Contents External hard disk drive Stand for vertic al mounting USB 3.0 c able 9-pin to 9-pin FireWire 800 (1394b) cable eSATA cabl e AC power c ord Installation user Guide Carrying c ase[...]

  • Page 8

    ROCSTOR | ROCP RO 9 00e user manual Page | 8 Minimum Syste m Require ments Mac Users: Window Users: * Many compu ters do not come with factory install ed FireWire 800. Therefore, you may need to purchase a PCI, PCI-X or PCI-Express card to use these ports. Rocstor offers a variety of accessories to wo rk with PC Windows or Mac bas ed Computers. Ple[...]

  • Page 9

    ROCSTOR | ROCP RO 9 00e user manual Page | 9 QUICK INSTALLATI ON How to Connect the Interfac e Cabl es - Con necting th e Drive 1. Tu rn ON your computer and wa it un til it fully b oots up to load all programs. 2. Conn ect one end of the power cord directly to the Rocpro 9 00e and the other end to an AC outlet, surge protector or battery Backup (U[...]

  • Page 10

    ROCSTOR | ROCP RO 9 00e user manual Page | 10 Cable Types FireWire 400 (IEEE 1394a) 6-Pin FireWire 400 connector FireWir e 400 can transfer data between devices at 400 Mbits /s ec FireWire 800 (IEEE 1394b) 9-Pin FireWire 800 con nector FireWir e 400 can transfer data between devices at 8 00 Mb its /s ec USB supports three data transfer rates: USB 2[...]

  • Page 11

    ROCSTOR | ROCP RO 9 00e user manual Page | 11 INSTALLING YOUR D RIVE All Rocstor hard drives are formatted as blank FAT32 (32-bit file allocation table) volu mes {unless otherwi se stated on the box} t hat are compatib le with most modern Windows and Macintosh o perating system s. To begin using your Rocstor drive, simp ly connect a data cable and [...]

  • Page 12

    ROCSTOR | ROCP RO 9 00e user manual Page | 12 drive and t ry again. Windows w ill display an alert when you can safely disconnec t or turn o ff the drive. Mac The easiest way to safely u n-mount an external ha rd drive is to drag its Finder icon to the Trash. An aler t will notify you if the drive is in u se by an application. Cl ose any open docum[...]

  • Page 13

    ROCSTOR | ROCP RO 9 00e user manual Page | 13 How to Daisy-Cha in thr ough FireWire port s to your Rocpro Drive at one time Daisy-Chain (Connecting Multi ple D evices) means that device A is connected to device B and device B is connected to device C and so forth. All conn ect ion s are made only through FireWire por ts. Do no t mix interfaces. Sel[...]

  • Page 14

    ROCSTOR | ROCP RO 9 00e user manual Page | 14 PARTITIONING AND FORMATT ING THE RO CPRO D RIVE ON A M AC O S All Rocstor drives are factory formatted with FAT32, unless otherwi se stated on the retail box. WARNI NG: F ormatting and Partitioning the Rocpro Drive will destroy all of i ts data. To protect your data, back it up before formatting or par [...]

  • Page 15

    ROCSTOR | ROCP RO 9 00e user manual Page | 15 INSTRUCTIONS FOR PARTITIONING AND FORMATTING FROM FAT3 2 t o HFS+: 1. Connect the Ro cstor drive to the computer via a port. 2. The d rive will appear as an icon on the Desktop on the mi ddle right side ( figure 1.0 below) the ico n will represent the method of connection (USB or FireWire). Figure 1.0 U[...]

  • Page 16

    ROCSTOR | ROCP RO 9 00e user manual Page | 16 Note: If the Hard Drive is connected vi a USB port, the desktop woul d indicate the USB (figur e 1.1) i f it is connected via FireWire por t, it would then i ndicate Fire Wire as (figure 1.2) on the “ Mac intosh HD ” icon. T he same procedur es would also apply to the following steps. 3. Once the i [...]

  • Page 17

    ROCSTOR | ROCP RO 9 00e user manual Page | 17 4. In the “ Macintosh HD ” menu, click o n the “ Applica tions ” ico n. 5. In the “ Applicati ons ” menu, click on the “ Utilities ” ico n (figure 3.0.) Figure 3.0[...]

  • Page 18

    ROCSTOR | ROCP RO 9 00e user manual Page | 18 6. In the “Utiliti es” menu, click on the “ Disk Utility ” icon (figure 4.0 .) Figure 4.0[...]

  • Page 19

    ROCSTOR | ROCP RO 9 00e user manual Page | 19 7. On the l eft side of the “ Disk Utility ” menu is a list of avail able drives (f igure 5.0.) On e will show as Rocstor drive. Click on the icon showing the disk capacity (figure 5.1.) Figure 5.0 Figure 5.1[...]

  • Page 20

    ROCSTOR | ROCP RO 9 00e user manual Page | 20 8. You are now in the Rocstor menu. Click on the “ P artition ” tab and then clic k the “Current” tab under “Volume Scheme.” A drop down “ P artition ” menu will appear. 9. In the “ Partition ” menu, you may select any number of partitions available under “Vol ume Scheme.” 10. If[...]

  • Page 21

    ROCSTOR | ROCP RO 9 00e user manual Page | 21 12. Vo lume Information: select a name for yo ur drive (figure 7.0.) Figure 7.0 13. For mat: Click on ei ther the “ Form at ” area or the Blue up/down arrows. Select Ma c OS extended (journal) .[...]

  • Page 22

    ROCSTOR | ROCP RO 9 00e user manual Page | 22 14. After selecti ng the type of format, click the “ Apply ” tab i n the lower right of the screen , (figur e 7.1.) On the next screen, Partition Disk, click “ P artition ” (fi gure 8.0) Figure 7.1 Figure 8.0[...]

  • Page 23

    ROCSTOR | ROCP RO 9 00e user manual Page | 23 15. The drive will b egin to format (figure 8.1) and upon completion; the same icon that first appeared on the Desktop will reappear with your des igned n ame on the Desktop (fi gure 9.0) Figure 8.1 Figure 9 .0 16. Yo u can now Exit or close to return to the desktop.[...]

  • Page 24

    ROCSTOR | ROCP RO 9 00e user manual Page | 24 PARTITIONING AND FORMATTING THE ROCPRO DRIVE ON WI NDOWS 2000, XP AND VISTA and Windows 7 All Rocstor drives are factory formatted with FAT32, unless otherwise stated on the retail bo x. WARNI NG: F ormatting and Partitioning the Rocpro Drive will destroy all of i ts data. To protect your data, back it [...]

  • Page 25

    ROCSTOR | ROCP RO 9 00e user manual Page | 25 DIFFERENT W AYS TO GET TO THE CONTROL PANEL: (You may us e any one of the following methods) 1. If the i con “ My Computer ” shows on your desktop, click or double click on the icon. Under “Other Pl aces” click on “Control Panel.” Under Windows XP under Vista/Windows 7 O S 2. If the i con ?[...]

  • Page 26

    ROCSTOR | ROCP RO 9 00e user manual Page | 26 3. If the i con “ My Computer ” does not show on your desktop, cli ck on the Start icon on the lower left of your screen. If the Control Panel link is not displayed, click on the Settings li nk and then click on the Control Panel link. 4. Cli ck on the Start icon on the lower left of your scree n. C[...]

  • Page 27

    ROCSTOR | ROCP RO 9 00e user manual Page | 27 INSTRUCTION S UPON R EACHI NG CONTR OL PANEL a. After r eaching the Control Panel, click on Administrative Tools. b. After r eaching Administrative Tool s, click on Com puter Management. c. After reachin g Computer Management, click on Disk Management.[...]

  • Page 28

    ROCSTOR | ROCP RO 9 00e user manual Page | 28 INSTRUCTIONS FOR PARTITIONING A ND FO RMATTING FROM FAT32 t o NTFS 1. In the “Disk Management” wind ow, right c lick the Rocstor dri ve in the upper portion of the menu to highlight i t. In the drop down menu, select “Delete Partiti on.” WARNI NG: F ormatting and Partitioning the Ro cpro Drive w[...]

  • Page 29

    ROCSTOR | ROCP RO 9 00e user manual Page | 29 4. Th e Rocstor drive will sh ow up in the lo wer menu as an “Unallocated” disk. 5. Ri ght click anywhere in the “ U nallocated” disk area in the lower menu. 6. Cli ck on “New Parti tion.” 7. Yo u are taken to “Welco me to the New Partition Wizard.” Click “ Next ” .[...]

  • Page 30

    ROCSTOR | ROCP RO 9 00e user manual Page | 30 8. Cli ck on “Pri mary p artit ion” (it should be selected as the defau lt partition). Click “ Next ” . 9. Und er “Specific Par tition Size,” click Next to accept the defaul t setting, which is the maximum size al lowed.[...]

  • Page 31

    ROCSTOR | ROCP RO 9 00e user manual Page | 31 10. Under “Assign Drive Letter or Path, ” accept the default l etter and click “ Next ” . 11. In the “For mat Partition,” accept the default setting.[...]

  • Page 32

    ROCSTOR | ROCP RO 9 00e user manual Page | 32 12. The “V olume label ” can be changed to any name up to 11 characters. 13. Suggest that “Quick Fo rmat” be selected and t hen click “ Next ” . 14. You now reached the “Completing the New Partition Wizard” screen. It displays the variou s settings you previously selected. If you ar e sa[...]

  • Page 33

    ROCSTOR | ROCP RO 9 00e user manual Page | 33 15. You will return automatically to the “Di sk Management” window and will see the n ew ly for matted Rocstor disk on the screen with the na me you selected. If n o new name was entered i n the “Volume label ,” the Rocstor drive will sh ow up as “New Volume.” To rename the v ol ume at this [...]

  • Page 34

    ROCSTOR | ROCP RO 9 00e user manual Page | 34 Troubleshooting Rocstor data storage products are subjected to several quality co ntrol tes ts before l eaving our factory. However, f rom time to time, the product may not wo rk a fter shipment or would experience intermittent problems under certain criteria and/or situations. Should you experience a p[...]

  • Page 35

    ROCSTOR | ROCP RO 9 00e user manual Page | 35 Have you checked to confirm that the computer’s operati ng syst em works with the file system? Review the manual that came with your computer to ensur e that the file syst em is compatible wi th the operating syst em. Problem: The Rocpro dri ve is not working fast enough. Solution: You may have too ma[...]

  • Page 36

    ROCSTOR | ROCP RO 9 00e user manual Page | 36 Troubleshooting for PC WI NDO WS base d computers Problem: The computer does not appear to recognize the drive. Solutions: A wind ow should appear, notifying you that a device is connected and/or the Ro cpro HD icon shou ld appear on the “My Computer” folder. Your co mput er’s Minimum requirements[...]

  • Page 37

    ROCSTOR | ROCP RO 9 00e user manual Page | 37 Problem: The performanc e and/or transfer speeds are slow when the Rocpro drive is connected to my USB port. Solution: USB ports come in different speeds from 12Mbits/s (USB 1 .0), 480Mbits/s (USB.2) to up to 5,0 00Mbits/s (USB 3.0). If the Rocpro HD is connected to a USB 2.0 or 1.1 port (low speed) or [...]

  • Page 38

    ROCSTOR | ROCP RO 9 00e user manual Page | 38 K K N N O O W W L L E E D D G G E E B B A A S S E E Rocpro 900e Unique Features Built-i n power supply (No bulky AC adapte r nec ess ary.) Direct Connecti on to Electricity. U.S.A. and Internation al Auto-Switch Power Sup ply Uses any standard (certified) compu ter cabl e Free car rying case. The Advanc[...]

  • Page 39

    ROCSTOR | ROCP RO 9 00e user manual Page | 39 Specifications Dimensions: 5.8 x 8.7 x 1.6 inches 14.7 x 22.0 x 4.1 cm Weight: 2.9 pou nds (1.3 kilograms) Transfer rates: USB 3.0 up t o 5,000 Mbits/s; eSATA up t o 3,000 Mbits/s; FireWire up to 800 MB/s; FireWire 400 up to 400 Mbits /s ; USB 2.0 up to 480 Mbi ts /s ; or USB 1.1 up to 12 Mbits /s .[...]

  • Page 40

    ROCSTOR | ROCP RO 9 00e user manual Page | 40 Introductions: I nter faces (ports) and Cab les FireWire is Apple Inc.’s brand name for the IEE E 1394 interf ace (although the 1394 standard also defines a backplan e interface). Fi reWire is also known as i.LINK ( Sony’s name) and DV ( Panasonic’s name, not to be confu sed with DV camcorder tape[...]

  • Page 41

    ROCSTOR | ROCP RO 9 00e user manual Page | 41 FireWire 800 (IEEE 1394b) 9-pin FireWire 800/3200 (IEEE 1394b) connector was introd uced commercially by Apple in 2003. This newer 1394 specifi cation (1394 b ) and corresponding products allow a transfer rate of 786 .432 Mbits /s ec full-duplex via a new enco ding s cheme termed b eta mode. It is backw[...]

  • Page 42

    ROCSTOR | ROCP RO 9 00e user manual Page | 42 S erial A dvanced T echnology A ttachment ( SATA) is a co mputer bus primarily designed for transfer o f data between a computer and storage devices (li ke har d disk drives or optical dri ves). The mai n benefits are faster transfers, ability to remove or add devices while operati ng (hot - swapping), [...]

  • Page 43

    ROCSTOR | ROCP RO 9 00e user manual Page | 43 SATA off ers performance as high as 3.0 G B/sec per device with the current specification. It also offer s new features such as hot swapping. Compassion Chart: Raw Bandwid th Transfer Spee d (Mbits /s) ( Mb its /s) Max. Cable Length Fee t (meters) Powe r Prov ided Device per channel SAS 3000 375 26 Ft ([...]

  • Page 44

    ROCSTOR | ROCP RO 9 00e user manual Page | 44 Introductions: Formatt ing File Allocati on Table ( FAT ) FAT i s a file sy stem develop ed by Microsoft f or MS -DOS and is the primary file syst em for consumer versions of Microsoft Windows. The FAT file sys tem is rel atively unco mplicated and is supported by virtually all existin g operati ng syst[...]

  • Page 45

    ROCSTOR | ROCP RO 9 00e user manual Page | 45 HFS Plus or HFS+ Thi s is a file sys tem developed by Apple Inc . to rep lace their Hi erarchical File System (HFS) as the pri mary file system used i n Macintosh computers (or other systems runni ng Mac OS). It is also o ne of the formats used by the iPod d igital music player. HFS Plus is also r eferr[...]

  • Page 46

    ROCSTOR | ROCP RO 9 00e user manual Page | 46 LIMITED WARRA NTY This Limited Warran ty is pro vided by Roc storage, Inc. (hereinafter: Roc stor) for all l ines of pro duct s. General Terms EXCEPT AS EXPRESS LY SET FORTH IN THIS LIMITED WA RRAN T Y, ROCSTOR MAKES NO OTHER WARRANT I ES OR CONDITIONS , EXPRESS OR IM PLIED, INCLUD ING ANY IMPL IED WAR [...]

  • Page 47

    ROCSTOR | ROCP RO 9 00e user manual Page | 47 YOU S HOULD MAKE PE RIODI C BACKUP COP IES OF T HE DAT A STORED O N YOUR HARD DRIVE OR OTHER STORAGE DE VICES AS A PRECA UTIO N AGA INST POSSI BLE F AILURES, ALTERA TION , OR LOSS OF THE DATA . BEFORE RETU RNI NG AN Y UNI T FO R SERVICE , BE SURE TO BA CK UP DATA AND REMO VE ANY CONFIDE NTIA L, PROPRIE [...]

  • Page 48

    ROCSTOR | ROCP RO 9 00e user manual Page | 48 MALFUNCTIO N IN CO NDIT IONS OF NOR MAL US E. ROCSTOR IS NO T L IABILE FOR ANY DAMAGE TO ANY OTHE R PRODUCT CONNECTE D T O A ROCSTO R PROD U CT. Lim itation on Consequenti al Damages ROCSTOR IS NOT LIABL E FOR ANY DAMA G ES CAUS ED BY TH E PR ODUCT OR THE FAILUR E OF THE PRO DUCT TO PERFORM, INC LUDIN G[...]

  • Page 49

    ROCSTOR | ROCP RO 9 00e user manual Page | 49 Rocstor Replaceable Parts P rogram Where avai lable, the Ro cstor Replacea ble Pa rts p rogram ships approved replace ment pa rts d irectly to you t o fulf ill your war ranty. This wi ll save cons iderab le repa ir ti me. A fter you call the Ro cstor Te chnical Suppo rt C enter at 888. 877. 8777 a repl [...]

  • Page 50

    ROCSTOR | ROCP RO 9 00e user manual Page | 50 “Rocstor” makes no represe ntation or wa rranty as t o the sui tabil ity or fitn ess of these devi ces for any specifi c application . Technical Sup port All Rocstor hard d rives a re backed by free telephone techni c al suppo rt for two (2) years f rom the dat e of purchase . Please r egister your [...]

  • Page 51

    ROCSTOR | ROCP RO 9 00e user manual Page | 51 Contact I nformation Corporate Headquarters 8130 Remmet Ave nue Canoga Park, CA 91 304- 4129 Office: +1 (8 18) 449- 2000 Fax: +1 (818 ) 884- 8777 Email: info@Rocst or.com Technical Sup port / RMA Tel: (88 8) 877-7 716 (USA and Canada) Tel: +1 (818 ) 449-2000 (Domestic and Int ernationals) Fax: +1 (818 )[...]

  • Page 52

    ROCSTOR | ROCP RO 9 00e user manual Page | 52 Availabl e in Silver, Red , and Black Thank you for purchasing Rocpro 900e . Rocstor Ver.0 72 6K[...]