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Rocstor Airhawk A5 manual

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Table of contents for the manual

  • Page 1

    1 store your future A5 User Manual[...]

  • Page 2

    Page | 2 ROCSTOR | AIRHAWK A 5 user manu al TABLE OF CONTENTS IMPORTANT NOTICES 4 • Safety Notices ________________________________________________________ 4 • General Notices • Capacity Disclaimer ____________________________________________________ 4 • Care and Handling 4 GENERAL 6 • Introduction ___ _____________________ ______________[...]

  • Page 3

    Page | 3 ROCSTOR | AIRHAWK A 5 user manu al TROUBLESHOOTING 31 • Troubleshooting for Macintosh computers _________________________________ 31 • Troubleshooting for PC Windows based computers 33 KNOWLEDGE BASE 35 • Airhawk Unique Features ________________________________________ 35 • Specifications 35 • Introduction to Interfaces (ports) a[...]

  • Page 4

    Page | 4 ROCSTOR | AIRHAWK A 5 user manu al Safety Notices • The warranty is void if an unauthorized person attempts and/or repairs the hard d isk drive. • Read all Manuals and instructions carefully before u sing the device. • Do not spill any liquid or insert any object into the device. • Use the device within the specifications indicated[...]

  • Page 5

    Page | 5 ROCSTOR | AIRHAWK A 5 user manu al • Do not attempt to disassemble and service the Airhawk drive during the warrant y period. • Please read the Safety Notices and Limited Warranty information in this Manual and on the Rocstor website ( www.rocstor.com ) for further details.[...]

  • Page 6

    Page | 6 ROCSTOR | AIRHAWK A 5 user manu al Introduction AIRHAWK – FireWire 400 and USB (1.1/2.0) The AIRHAWK pocket drives deliver exceptional perfor mance and reliability. Designed and engineered to meet the needs of a demanding mobile data storage market, the AIRHAWK 2.5” external hard drives are compatible with both Windo ws® and Macintosh[...]

  • Page 7

    Page | 7 ROCSTOR | AIRHAWK A 5 user manu al Minimum System Re quirements: Mac Users: Window Users: Connectors • FireWire 400 (IEEE 1394a) port x2 • USB 2.0 port x1 Hardware: FireWire 400 or USB (1.1 or 2.0) port(s.) Operating Systems: Microsoft Windows 2000, Me, XP, Vista, Windows 7 Recommended memory: 512 MB RAM Hardware: FireWire 400 or USB ([...]

  • Page 8

    Page | 8 ROCSTOR | AIRHAWK A 5 user manu al QUICK INSTALL ATION How to Connect the Interface Cables - Co nnecting th e Drive 1. Turn ON your computer and wait until it fully boots up to load all programs. 2. Using only o ne interface cabl e at a time, select the in terface port you wish t o use on your computer. When u sing FireWire, connect one en[...]

  • Page 9

    ROCSTOR | AIRHAWK A5 user manual Cable Types: FireWire 400 (IEEE 1394a) 6- Pin FireWire 400 connector • Fire Wire 400 can tran sfer data between devices at 400 USB supports three data transfer rates: • USB 2.0: A Hi-Speed (USB 2.0) rate of 480 • USB 1.1: A Full Speed rate of • USB 1.0: A Low Speed rate of 1.5 user manual Pin FireWire 400 co[...]

  • Page 10

    Page | 10 ROCSTOR | AIRHAWK A 5 user manu al Installing Your D rive All Rocstor hard drives are formatted as blank FAT32 (32-bit file allocation table) volumes {unless otherwise stated on the box} that are compatible with most modern Windows and Macintosh operating systems. To begin using your Rocstor drive, simply connect a data cable. There’s n[...]

  • Page 11

    Page | 11 ROCSTOR | AIRHAWK A 5 user manu al Mac : The easiest way to safely unmount an external hard drive is to drag its Finder icon to the Trash. An alert will notify you if the drive is in use by an application. Close any open documents or applications on the drive and try again. When the drive’s icon no longer appears on the Finder’s Deskt[...]

  • Page 12

    Page | 12 ROCSTOR | AIRHAWK A 5 user manu al How to Daisy-Ch ain through FireWire p orts to your Ai r hawk Drive a t one time Daisy-Chain (Connecting Mu ltiple Devices) mean s that device A is connected to device B and device B is connected to device C and so forth. All connections are made only through FireWire ports. • Do not mix interfaces. Se[...]

  • Page 13

    Page | 13 ROCSTOR | AIRHAWK A 5 user manu al PARTITIONING AND F ORMATTING T HE AIRHAWK DRIVE O N A MAC OS All Rocstor drives are factory formatted with FAT32, unless otherwise stated on the retail box. WARNING: Formatting and Partitioning the Airhawk Drive will destroy all of its dat a. To protect your data, back it up before formatting or partitio[...]

  • Page 14

    ROCSTOR | AIRHAWK A5 user manual INSTRUCTIO NS FOR PARTITIONING AND 1. Connect the Rocstor drive to the computer via a port. 2. The drive will appear as an icon on the De sktop on the middle ri ght side. The icon will represent the method of connection (USB Note: If the Hard Drive is connected via USB port, the desktop would indicate the USB “Mac[...]

  • Page 15

    ROCSTOR | AIRHAWK A5 user manual 3. Once the icon appears on the 4. In the “Macinto sh HD” menu, click on the “App lications” icon. user manual Once the icon appears on the “Desktop” click on the “Macintosh HD” icon. In the “Macinto sh HD” menu, click on the “App lications” icon. Page | 15 click on the “Macintosh HD” ico[...]

  • Page 16

    ROCSTOR | AIRHAWK A5 user manual 5. If you are using Tiger, click on Op tions on the lower cente r of the window. Se lect the Partition Sche me for your Rocstor drive. Su ggest you select “Apple P artition Map” then click OK. user manual Tiger, click on Op tions on the lower cente r of the window. Se lect the Partition Sche me for your Rocstor [...]

  • Page 17

    ROCSTOR | AIRHAWK A5 user manual 6. Volume Inform ation: select a name for you r drive. 7. Format: Click o n either the “Format” area or the Blue up/ down arrows. Select Mac OS extended (jou rnal). user manual Volume Inform ation: select a name for you r drive. Format: Click o n either the “Format” area or the Blue up/ down arrows. Select M[...]

  • Page 18

    ROCSTOR | AIRHAWK A5 user manual 8. After selectin g the type of format, click the “Partition screen. On the next screen, user manual After selectin g the type of format, click the “Partition ” tab in the lower right of the screen. On the next screen, “Partition Disk” , click “Partition” again . Page | 18 ” tab in the lower right of[...]

  • Page 19

    ROCSTOR | AIRHAWK A5 user manual 9. The drive will begin to format and upon com pletion; the sam e icon that first appea red on the Desktop will reappear with your de signed name on the De sktop. 10. Exit. user manual The drive will begin to format and upon com pletion; the sam e icon that first appea red on the Desktop will reappear with your de s[...]

  • Page 20

    Page | 20 ROCSTOR | AIRHAWK A 5 user manu al PARTITIONING AND FORMATTING THE AIRHAWK DRIVE ON WINDOWS 2000, XP AND VISTA All Rocstor drives are factory formatted with FAT32, unless otherwise stated on the retail box. WARNING: Formatting and Partitioning the Airhawk Drive will destroy all of its dat a. To protect your data, back it up before formatt[...]

  • Page 21

    Page | 21 ROCSTOR | AIRHAWK A 5 user manu al DIFFERENT WAYS TO GET TO THE CONTROL PANEL: (You may use any one of the following methods) 1. If the icon “My Computer” shows on your desktop, click or double click on the icon. Under “Other Places” click on “Control Panel.” Under Windows XP under Vista OS 2. If the icon “My Computer” doe[...]

  • Page 22

    Page | 22 ROCSTOR | AIRHAWK A 5 user manu al 3. If the icon “My Computer” does not show on your desktop, click on the Start icon on the lower left of your screen. If the Control Panel link is not displayed, click on the Settings link and then click on the Control Panel link. 4. Click on the Start icon on the lower left of your screen. Click on [...]

  • Page 23

    Page | 23 ROCSTOR | AIRHAWK A 5 user manu al INSTRUCTIONS U PON REACHING CONTR OL PANEL : a. A fter reaching the Control Panel, click on Administrative Tools. b. After reaching Administrative Tools, click on Computer Management. c. After reaching Computer Management, click on Disk Management .[...]

  • Page 24

    Page | 24 ROCSTOR | AIRHAWK A 5 user manu al INSTRUCTIONS FOR PARTITIONING AND FORMATTING FROM FAT32 to NTFS : 1. In the “Disk Management” window, right click the Rocstor drive in the upper portion of the menu to highlight it. In the drop down menu, select “Delete Partition.” WARNING: Formatting and Partitioning the Airhawk Drive will destr[...]

  • Page 25

    Page | 25 ROCSTOR | AIRHAWK A 5 user manu al 4. Th e Rocstor drive will show up in the lower menu as an “Unallocated” disk. 5. Right click anywhere in the “Unallocated” disk area in the lower menu. 6. Click on “New Partition.” 7. Yo u are taken to “Welcome to the New Partition Wizard.” Click “Next”.[...]

  • Page 26

    Page | 26 ROCSTOR | AIRHAWK A 5 user manu al 8. Click on “Primary partition” (it should be selected as the default partition). Click “Next”.[...]

  • Page 27

    Page | 27 ROCSTOR | AIRHAWK A 5 user manu al 9. Un der “Specify Partition Size,” click Next to accept the default setting, which is the maximum size allowed.[...]

  • Page 28

    Page | 28 ROCSTOR | AIRHAWK A 5 user manu al 10. Under “Assign Drive Letter or Path,” accept the default letter and click “Next”. 11. In the “Format Partition,” accept the default setting.[...]

  • Page 29

    Page | 29 ROCSTOR | AIRHAWK A 5 user manu al 12. The “Volume label” can be ch anged to any name up to 11 characters. 13. Suggest that “Quick Format” be selected and then click “N ext”. 14. You now reached the “Completing the New Partition Wizard” screen. It displays the various settings you previously selected. If you a re satisfied[...]

  • Page 30

    Page | 30 ROCSTOR | AIRHAWK A 5 user manu al 15. You will return automatically to the “Disk Management” window and will see the newly formatted Rocstor disk on the screen with the name you selected. If no new name was entered in the “Volume label,” the Rocstor drive will show up as “New Volume.” To rename the Volume at this time, right [...]

  • Page 31

    Page | 31 ROCSTOR | AIRHAWK A 5 user manu al Troubleshooting Rocstor data storage products are subjected to several quality control tests before leaving our factory. However, from time to time, the product may not work after shipment or would experience intermittent problems under certain criteria and/or situations. Should you experience a problem [...]

  • Page 32

    Page | 32 ROCSTOR | AIRHAWK A 5 user manu al • Have you checked to confirm that the computer’s operating system works with the file system? • Review the manual that came with your computer to ensure that the file system is compatible with the operating system. Problem: The Airhawk drive is not working fast enough. Solution: • You may have t[...]

  • Page 33

    Page | 33 ROCSTOR | AIRHAWK A 5 user manu al Troubleshooting for PC WINDOWS based computers Problem: The computer does not appear to recognize the drive Solutions: • A window should appear, notifying you that a device is connected and/or the Airhawk HD icon should appear on the “My Computer” folder. • Your computer Minimum requirements may [...]

  • Page 34

    Page | 34 ROCSTOR | AIRHAWK A 5 user manu al Solution: • USB ports come in different speeds from 12Mbits/ s to 480Mbits/s. USB 2.0 is a High-Speed connection. If the Airhawk HD is connected to a USB 1.1 po rt (low speed) or hub, the drive will work slower than if connected to a USB 2.0 port or hub . Problem: There is no increase in performance wh[...]

  • Page 35

    Page | 35 ROCSTOR | AIRHAWK A 5 user manu al K K N N O O W W L L E E D D G G E E B B A A S S E E Airhawk Unique Features Special Features: • Pocket size external storage drive • Incorporates SATA Hard Drive • Contains USB 2.0, and FireWire 400 (1394a) connection s • FW 1394 bus powered and bootable • The Airhawk pocket drives can be place[...]

  • Page 36

    ROCSTOR | AIRHAWK A5 user manual Int roductions: Interfaces (ports) and FireWire is Apple Inc.’s brand nam e interface (alth ough the 1394 standa rd also defines a backplane inter face). FireWire is also known as (Sony’s nam e) and DV ( Panasonic’s confused with DV camcorder tapes). It is a interface standa rd, for high- speed communications [...]

  • Page 37

    ROCSTOR | AIRHAWK A5 user manual FireWire 800 (IEEE 1394b) 9- pin FireWire 800/3200 (IEEE 1394b) conne ctor was introduced commercially by Apple in 2003. This newer 1394 specification (1394 b ) and correspondin g products allow a tra 786.432 Mbit/s fu ll-duplex via a new en coding scheme termed beta mode. It is backwards com patibility to the slowe[...]

  • Page 38

    ROCSTOR | AIRHAWK A5 user manual U niversal S eri al B us ( USB ) is a serial bus st andard to interface designed to allow peripherals to be connected using a single standardized interface so cket and to improve Plu g be connected and disconnected without r ebooting Other convenient features include pro viding power to low without the n eed for an [...]

  • Page 39

    Page | 39 ROCSTOR | AIRHAWK A 5 user manu al Compassion Chart: Raw Bandwidth Transfer Speed (Mbits/s) (Mbits/s) Max. Cable Length Feet (meters) Power Provided Device per channel SAS 3000 375 26 Ft (8 m) No 4 eSATA 3000 375 6.5 Ft (2 m) No 1 (15 W/ port mult iplier) SATA 300 3000 375 3.3 Ft (1 m) No 1 per lin e SATA 150 1500 187.5 3.3 Ft (1 m) No 1 [...]

  • Page 40

    Page | 40 ROCSTOR | AIRHAWK A 5 user manu al Introductions: Form atting File Allocation Table ( FAT ) FAT is a file system developed by Microsoft for MS-D OS and is the primary file system for consumer versions of Microsoft Windows. The FAT file system is relatively uncomplicated and is supported by virtually all exist ing operating systems for per[...]

  • Page 41

    Page | 41 ROCSTOR | AIRHAWK A 5 user manu al HFS Plus or HFS+ This is a file system developed by Apple Inc. to replace their Hierarchical File System (HFS) as the primary file system used in Macintosh computers (or other systems running Mac OS). It is also one of the formats used by the iPod digital music pla yer. HFS Plus is also referred to as Ma[...]

  • Page 42

    Page | 42 ROCSTOR | AIRHAWK A 5 user manu al LIMITED WARRANTY This Limited Warrant y is provided by R ocstorage, Inc. (hereinafter: Rocstor ) for all lines of products. General Terms EXCEPT AS EXPRESS LY SET FORTH IN THIS LIMI TED WARRA NTY, ROCSTOR MAKE S NO OT HER WARRANTIES OR CONDITIONS, E XPRESS OR IMPL IED, INCLUDING AN Y IMPLIE D WARRANTIES [...]

  • Page 43

    Page | 43 ROCSTOR | AIRHAWK A 5 user manu al YOU SHOULD M AKE PERIODIC BACKUP COPIE S OF THE DATA ST ORED ON YOUR HARD DRIV E OR OTHER STORAGE DEVICES A S A PREC AUTION AGAINST POSSIBLE F AILURES, ALTER ATION, OR LOSS O F THE DATA. BEFORE RETURNIN G ANY UNI T FOR SERVIC E, BE SURE TO B ACK UP DATA AN D REMOVE ANY CONFID ENTIAL, PROPRIETARY, OR PERS[...]

  • Page 44

    Page | 44 ROCSTOR | AIRHAWK A 5 user manu al MALFUNCTION IN CON DITION S OF NORMAL USE . ROCSTOR IS NOT LIABIL E FOR ANY DAMAGE TO ANY OTHER PRODUCT CONN ECTED TO A ROCST OR PRODUCT. Limitation on Consequ ential Damages ROCSTOR IS NOT LIABLE FOR ANY DAMA GES CAUSED B Y THE PRODUCT OR THE FAILURE OF THE PRODUCT TO PERFORM, INCLUDIN G ANY LOST PRO FI[...]

  • Page 45

    Page | 45 ROCSTOR | AIRHAWK A 5 user manu al Where available, t he Rocstor Replaceab le Parts pro gram ship s approved replac ement part s directly to yo u to fulfill your warrant y. This will save c onsiderable repair t ime. After you call t he Rocstor Technical Suppo rt Center at 888.877.8777 a replac eable p art can b e sent directly to yo u. On[...]

  • Page 46

    Page | 46 ROCSTOR | AIRHAWK A 5 user manu al WARNING: The ind ividual user shou ld take care to determine prio r to use whether thi s device is suitab le, adequat e or safe for the use inten ded. Since in dividual app lications ar e subject to great variation, the manufacturer “Rocstor” makes no representa tion or warran ty as to t he suitabili[...]

  • Page 47

    Page | 47 ROCSTOR | AIRHAWK A 5 user manu al Contact Information Corporate Headq uarters 8130 Remmet Avenu e Canoga Park, CA 9 1304-4129 Office: +1 (818) 44 9-2000 Fax: +1 (818) 884- 8777 Email: info@Rocstor .com Technical Support / RMA Tel: (888) 877-7716 (USA and Can ada) Tel: +1 (818) 449-20 00 (Domestic and In ternationals) Fax: +1 (818) 884- 8[...]

  • Page 48

    Page | 48 ROCSTOR | AIRHAWK A 5 user manu al Thank you for purchasing Airhawk. Rocstor Ver .0426I[...]