Ricoh SP 112 manual

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Table of contents for the manual

  • Page 1

    For safe and correct use, be sur e to read "Safety Information" before using the machine. Appendix T roubleshooting Maintaining the Machine Configuring the Machine Using Smart Organizing Monitor Printing Documents Loading Paper Guide to the Machine User Guide[...]

  • Page 2

    [...]

  • Page 3

    TABLE OF CONTENTS How to Read This Manual................................................................................................................................. 3 Introduction..................................................................................................................................................... 3 Legal Prohibi[...]

  • Page 4

    Preventing Paper Mismatch Errors.............................................................................................................. 26 4. Configuring the Machine Using Smart Organizing Monitor Checking the System Information...................................................................................................................[...]

  • Page 5

    How to Read This Manual Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference. Legal Prohibition Do not copy or print any item for which reproduction is prohibi[...]

  • Page 6

    Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. CXP042 The following information is region-specific. Read the informa[...]

  • Page 7

    Important Safety Instructions User Information on Electrical & Electronic Equipment Users in the countries where this symbol shown in this section has been specified in national law on collection and treatment of E-waste Our Products contain high quality components and are designed to facilitate recycling. Our products or product packaging are [...]

  • Page 8

    on 64g/m 2 paper, which contains less raw materials and represents a significant resource reduction. Duplex printing (if applicable) Duplex printing enables both sides of a sheet of paper to be used. This saves paper and reduces the size of printed documents so that fewer sheets are used. We recommend that this feature is enabled whenever you print[...]

  • Page 9

    Important Safety Instructions Notes to Users in the State of California Perchlorate Material - special handling may apply. See: www.dtsc.ca.gov/hazardouswaste/ perchlorate 7[...]

  • Page 10

    8[...]

  • Page 11

    1. Guide to the Machine Guide to Components This section introduces the names of the various parts on the front and rear side of the machine and outlines their functions. Exterior CXP003 3 4 5 6 1 2 11 10 12 7 9 8 13 1. Maintenance Cover Lift up this cover to replace consumables or clear a paper jam. 2. Input Tray This tray can hold up to 50 sheets[...]

  • Page 12

    6. Alert Indicator This indicator lights up red when the machine runs out of paper or consumables, when the paper settings do not match the settings specified by the driver, or when other errors occur. 7. Tray Extension Pull out and extend this tray extension to hold the output paper. 8. Fusing Pressure Release Lever If paper is jammed, lower the l[...]

  • Page 13

    Installing the Driver and Software You can install the necessary driver for this machine using the included CD-ROM. The operating systems compatible with the drivers and software for this machine are: Windows XP/ Vista/7/8 and Windows Server 2003/2003 R2/2008/2008 R2/2012. The procedure in this section is an example based on Windows 7. The actual p[...]

  • Page 14

    On the [Start] menu, select [Printers and Faxes]. • Windows Vista, Windows Server 2008: On the [Start] menu, select [Control Panel], and then click [Printers] in [Hardware and Sound] category. • Windows 8, Windows Server 2012: Click [Search] on the Charm Bar, and then click [Control Panel]. When the [Control Panel] window appears, click [View d[...]

  • Page 15

    5. Click the [Drivers] tab. 6. Click the [Change Driver Settings] button if it is displayed. 7. Click [Remove...]. 8. Select [Remove driver and driver package.], and then click [OK]. 9. Click [Yes]. 10. Click [Delete]. 11. Click [OK]. 12. Click [Close] to close the print server properties window. Installing the Driver and Software 13[...]

  • Page 16

    What is Smart Organizing Monitor? Install this utility on your computer from the included CD-ROM before using it. Smart Organizing Monitor provides the following functions: • Displays the status of the machine Displays paper jam messages and other error messages. • Paper size and type settings Displays the settings for paper sizes or types avai[...]

  • Page 17

    2. Loading Paper Supported Paper Paper Size • A4 • 8 1 / 2 " × 11 " (Letter) • 8 1 / 2 " × 14 " (Legal) • B5 • 5 1 / 2 " × 8 1 / 2 " (Half Letter) • 7 1 / 4 " × 10 1 / 2 " (Executive) • A5 • A6 • B6 • 16K (197 × 273 mm) • 16K (195 × 270 mm) • 16K (184 × 260 mm) • 8 " × 1[...]

  • Page 18

    Non-Recommended Paper Types Do not use the following types of paper: • Ink-jet printer paper • GelJet special paper • Bent, folded, or creased paper • Curled or twisted paper • Wrinkled paper • Damp paper • Dirty or damaged paper • Paper that is dry enough to emit static electricity • Paper that has already been printed onto, exce[...]

  • Page 19

    Print Area The diagram below shows the area of the paper that the machine can print on. From the printer driver CHZ904 2 3 3 1 4 4 1. Print area 2. Feed direction 3. Approx. 4.2 mm (0.2 inches) 4. Approx. 4.2 mm (0.2 inches) • The print area may vary depending on the paper size and printer driver settings. • To adjust the print position, specif[...]

  • Page 20

    Loading Paper Load a stack of paper for printing in the input tray on the back of the machine. • When loading paper, be sure to configure the size and type of paper. When printing a document, specify the paper size and type in the printer driver so that the settings configured when paper is loaded can be used for printing. 1. Open the input tray [...]

  • Page 21

    3. Raise up the paper support wire. CXP045 4. Fan the paper before loading it in the tray. CBK254 5. Slide the paper guide on both sides outward, and then load the paper print side up until it stops. 1 1 2 CXP005 Loading Paper 19[...]

  • Page 22

    6. Adjust the paper guide on both sides to fit the paper width. CXP006 7. Open the front cover and tray extension. CXP046 Specifying Paper Type and Paper Size Using Smart Organizing Monitor The procedure in this section is an example based on Windows 7. The actual procedure may vary depending on the operating system you are using. Specifying the pa[...]

  • Page 23

    8. Click [Close]. Changing the custom paper size 1. On the [Start] menu, click [All Programs]. 2. Click [Smart Organizing Monitor for SP xxx Series]. 3. Click [Smart Organizing Monitor for SP xxx Series Status]. 4. If the machine you are using is not selected, click [Select Device...], and then select the machine's model. 5. Click [OK]. 6. On [...]

  • Page 24

    2. Loading Paper 22[...]

  • Page 25

    3. Printing Documents Basic Operation Use the printer driver to print a document from your computer. • Before printing, check that the paper size specified in [Document Size:] on the [Paper/Print Quality] tab matches the size of the paper in the paper tray. 1. After creating a document, open the [Printing Preferences] dialog box in the document&a[...]

  • Page 26

    • Changing the dithering pattern • Having text stamped on prints For details about each setting items, click [Help]. 3. When setting changes are completed, click [OK]. 4. Print the document using the print function in the document's native application. • If a paper jam occurs, printing stops halfway. Open the maintenance cover to remove [...]

  • Page 27

    Landscape CXP019 6. Press the [Start] key. Canceling a Print Job You can cancel print jobs using either the machine's control panel or your computer, depending on the status of the job. Canceling a print job before printing has started 1. Double-click the printer icon on the task tray of your computer. 2. Select the print job you want to cance[...]

  • Page 28

    If a Paper Mismatch Occurs If the paper size or type does not match the print job's settings, the machine reports an error. There are two ways to resolve this error: • If [Auto Continue:] is set to [0 sec], the machine continues printing and does not display the error message. Continue printing using mismatched paper Use the form-feed functi[...]

  • Page 29

    Printer driver (Printer Preferences dialog box): Click the [Paper/Print Quality] tab. 2. If the error persists even after you have performed Step 1, check that the paper size setting specified in the printer driver matches the size of paper you are using. Smart Organizing Monitor: On the [Status] tab, click [Change...]. • If [Sub Paper Size:] is [...]

  • Page 30

    3. Printing Documents 28[...]

  • Page 31

    4. Configuring the Machine Using Smart Organizing Monitor Checking the System Information The state and status information of the machine can be checked using Smart Organizing Monitor. Checking the Status Information CXP111 1 2 3 4 1. Image area Displays the status of this machine with an icon. 2. Status area • Paper Size Displays the paper size [...]

  • Page 32

    3. Select Device area Displays the name of the selected model. 4. Message area Displays the status of this machine with a message. For details about error messages, see page 46 "Error and Status Messages Appear on the Smart Organizing Monitor". Printing the Configuration Page or Test Page • When printing the test page, set the paper siz[...]

  • Page 33

    Configuring the Machine Settings Smart Organizing Monitor is used to modify the machine’s settings. 1. On the [Start] menu, click [All Programs]. 2. Click [Smart Organizing Monitor for SP xxx Series]. 3. Click [Smart Organizing Monitor for SP xxx Series Status]. 4. If the machine you are using is not selected, click [Select Device...], and then s[...]

  • Page 34

    Updating the Firmware • To the maximum extent permitted by applicable laws, in no event will the manufacturer be liable for any damages whatsoever arising out of failures of this software, losses of documents or data, or the use or non-use of this software and operation manuals provided with it. • The company shall also not be held liable for a[...]

  • Page 35

    5. Maintaining the Machine Replacing the Print Cartridge • Store print cartridges in a cool dark place. • Actual printable numbers vary depending on image volume and density, number of pages printed at a time, paper type and size, and environmental conditions such as temperature and humidity. Toner quality degrades over time. • For good print[...]

  • Page 36

    5. Hold the grips of the print cartridge, and then insert it into the machine until it stops. CXP008 6. Close the maintenance cover. 5. Maintaining the Machine 34[...]

  • Page 37

    Cautions When Cleaning Clean the machine periodically to maintain high print quality. Dry wipe the exterior with a soft cloth. If dry wiping is not sufficient, wipe with a soft, damp cloth that has been wrung out thoroughly. If you still cannot remove the stain or grime, use a neutral detergent, wipe over the area with a thoroughly-wrung damp cloth[...]

  • Page 38

    Cleaning the Inside of the Machine 1. Open the maintenance cover. 2. Hold the grips of the print cartridge, and then pull it out of the machine. CXP007 3. Use a cloth to wipe the inside of the machine toward and away from yourself. CXP032 Wipe carefully so as not to touch any protrusions inside the machine. 4. Hold the grips of the print cartridge,[...]

  • Page 39

    6. Troubleshooting Common Problems This section describes how to troubleshoot common problems that may occur while operating the machine. Problem Possible cause Solution The machine does not turn on. The power cord is not connected properly. • Make sure that the power plug is firmly inserted into the wall outlet. • Make sure that the wall outle[...]

  • Page 40

    Paper Feed Problems If the machine is operating but paper will not feed or paper jams occur frequently, check the condition of the machine and paper. Problem Solution Paper does not feed smoothly. • Use supported types of paper. See page 15 "Supported Paper". • Load paper correctly, making sure that the paper guides are properly adjus[...]

  • Page 41

    Problem Solution Paper gets wrinkles. • Paper is damp. Use paper that has been stored properly. • Paper is too thin. See page 15 "Supported Paper". • If there are gaps between the paper and the paper guides, adjust the paper guides to remove the gaps. The printed paper is curled. • Load the paper upside down in the paper tray. •[...]

  • Page 42

    CXP030 If the jammed paper is not ejected, open the maintenance cover again and remove jammed paper manually. Removing paper manually • Since the temperature around the guide is high, wait for it to cool before checking for jammed paper. • After removing the paper, be sure to return the fusing pressure release lever to its original position. ?[...]

  • Page 43

    3. Hold the grips of the print cartridge, and then pull it out of the machine. CXP007 4. Push the Fusing Pressure Release Lever on the left down with your thumbs. CXP014 5. Pull out the misfed paper by holding both sides of paper. Be careful not to get toner dust on your hands or clothes. CXP01 1 Paper Feed Problems 41[...]

  • Page 44

    CXP012 6. If it is difficult to remove the jammed paper out of the main unit, remove the jammed paper from the output tray side. CXP013 7. Hold the grips of the print cartridge, and then insert it into the machine until it stops. CXP008 8. Push the Fusing Pressure Release Lever on the left up with your thumbs. 9. Close the maintenance cover. 6. Tro[...]

  • Page 45

    Print Quality Problems Checking the Condition of the Machine If there is a problem with the quality of printing, first check the condition of the machine. Possible Cause Solution There is a problem with the machine's location. Make sure that the machine is on a level surface. Place the machine where it will not be subject to vibration or shock[...]

  • Page 46

    Printer Problems Problem Solution An error occurs. If an error occurs when printing, change the computer or printer driver settings. • Check the printer icon name does not exceed 32 alphanumeric characters. If it does, shorten it. • Check whether other applications are operating. Close any other applications, as they may be interfering with pri[...]

  • Page 47

    Print Positions Do Not Match Display Positions If the position of items on the printed page differs from the position displayed on the computer screen, the cause may be one of the following. Possible Cause Solution Page layout settings are not configured properly. Check that the page layout settings are properly configured in the application. The p[...]

  • Page 48

    Error and Status Messages Appear on the Smart Organizing Monitor Message Causes Solutions Printer Power Off (Communication Error) • The power cable of the machine is not plugged in. • The power of the machine is not turned ON. • The USB cable is not connected. • Check the printer power cord. • Check the printer power switch is on. • Che[...]

  • Page 49

    Message Causes Solutions Out of Toner The machine has run out of the toner. Replace the print cartridge. See page 33 "Replacing the Print Cartridge". Memory Overflow The data is too large or complex to print. Select [600 x 600 dpi] in [Resolution:] to reduce the size of data. For details, see the printer driver Help. Print Cartridge Not D[...]

  • Page 50

    6. Troubleshooting 48[...]

  • Page 51

    7. Appendix Notes About the Toner • Proper operation cannot be guaranteed if any third-party toner is used. • Depending on printing conditions, there are cases where the printer cannot print the number of sheets indicated in the specifications. 49[...]

  • Page 52

    Moving and Transporting the Machine This section provides cautions that you must follow when moving the machine both short and long distances. Repack the machine in its original packing materials when moving it over a long distance. • Be sure to disconnect all cables from the machine before transporting it. • The machine is a precision piece of[...]

  • Page 53

    Consumables Print Cartridge Print cartridge Average printable number of pages per cartridge *1 Black 1,200 pages *1 The printable number of pages is based on pages that are compliant with ISO/IEC 19752 with the image density set as the factory default. ISO/IEC 19752 is an international standard for measurement of printable pages, set by the Interna[...]

  • Page 54

    Specifications of the Machine This section lists the machine's specifications. General Function Specifications Configuration Desktop Print process Laser electrostatic transfer Maximum paper size for printing 216 mm × 356 mm (8.5 × 14 inches) Warm-up time Less than 25 seconds (23 °C, 71.6 °F) Paper sizes A4, 8 1 / 2 " × 11 " (Let[...]

  • Page 55

    (mainly North America) 120 V, 6 A, 50/60 Hz Power consumption • Maximum power consumption (mainly Europe and Asia) 730 W (mainly North America) 680 W Machine dimensions (Width × Depth × Height) 402 × 368.5 × 119 mm (15.8 × 14.5 × 4.7 inches) Weight (machine body with consumables) Approximately 6.7 kg (14.8 lb.) or less Printer Function Spec[...]

  • Page 56

    Trademarks Microsoft ® , Windows ® , Windows Server ® , and Windows Vista ® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Other product names used herein are for identification purposes only and might be trademarks of their respective companies. We disclaim any and all right[...]

  • Page 57

    Microsoft ® Windows Server ® 2008 Standard Microsoft ® Windows Server ® 2008 Enterprise • The product names of Windows Server 2008 R2 are as follows: Microsoft ® Windows Server ® 2008 R2 Foundation Microsoft ® Windows Server ® 2008 R2 Standard Microsoft ® Windows Server ® 2008 R2 Enterprise • The product names of Windows Server 2012 a[...]

  • Page 58

    7. Appendix 56[...]

  • Page 59

    INDEX B Basic operation...................................................... 23 C Changing the custom paper size......................... 21 Cleaning.......................................................... 35, 36 Common problems................................................ 37 Condition of the machine...................................... 43 C[...]

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    MEMO 58[...]

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    MEMO 59[...]

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    MEMO 60 EN GB EN US EN AU M178-8608 A[...]

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    © 2013[...]

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    M178-8608A AU EN US EN GB EN[...]