Ricoh MP C2003SP manual

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Table of contents for the manual

  • Page 1

    For safe and corr ect use, be sur e to read the Safety Information in "Read This First" before using the machine. For information not in this manual, refer to the HTML/PDF files on the supplied CD-ROM. T roubleshooting Adding Paper and T oner Web Image Monitor Document Server Scan Print Fax Copy Getting Started What Y ou Can Do with This[...]

  • Page 2

    [...]

  • Page 3

    TABLE OF CONTENTS How to Read the Manuals................................................................................................................................. 6 Symbols Used in the Manuals....................................................................................................................... 6 Model-Specific Information..[...]

  • Page 4

    Guide to the Names and Functions of the Machine's Control Panel (When Using the Smart Operation Panel)................................................................................................................................................................ 44 Changing the Display Language..................................................[...]

  • Page 5

    Copying onto Envelopes from the Bypass Tray......................................................................................... 85 Copying onto Envelopes from the Paper Tray........................................................................................... 86 Sort.........................................................................[...]

  • Page 6

    Saving and Printing Using the Document Server......................................................................................... 115 Storing Documents in Document Server.................................................................................................. 115 Managing Documents Stored in Document Server............................[...]

  • Page 7

    Sending Faxes or Scanned Documents When Toner Has Run Out...................................................... 169 Disposing of Used Toner........................................................................................................................... 169 10. Troubleshooting When a Status Icon Is Displayed................................[...]

  • Page 8

    How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations. Indicates supplementary explanations of the machine's functions, [...]

  • Page 9

    Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. DA T014 The following information is region-specific. Read the inform[...]

  • Page 10

    Names of Major Features In this manual, major features of the machine are referred to as follows: • Auto Document Feeder ADF 8[...]

  • Page 11

    1. What You Can Do with This Machine You can search for a description by what you want to do. Reducing my Costs BRL059S Printing multi-page documents on both sides of sheets (Duplex Copy) See "Duplex Copying", Copy/ Document Server. Printing multi-page documents and received faxes on a single sheet (Combine (Copier/Fax)) See "Combine[...]

  • Page 12

    Converting Documents to Electronic Formats Easily BQX138S Sending scan files See "Basic Procedure for Sending Scan Files by E-mail", Scan. Sending the URL of the folder in which scan files are stored See "Sending the URL by E-mail", Scan. Storing scan files in a shared folder See "Basic Procedure When Using Scan to Folder&q[...]

  • Page 13

    Registering Destinations BRL060S Using the control panel to register destinations in the Address Book See "Registering Entered Destinations to the Address Book", Fax. See "Registering a destination in the address book manually", Scan. Using Web Image Monitor to register destinations from a computer See "Registering Internet[...]

  • Page 14

    Operating the Machine More Effectively BQX139S Registering and using frequently-used settings (Program) See "Registering Functions in a Program", Convenient Functions. Registering frequently-used settings as initial settings (Program as Defaults (Copier/Document Server/Fax/Scanner)) See "Changing the Default Functions of the Initial [...]

  • Page 15

    Customizing the [Home] Screen The icons of each function are displayed on the [Home] screen. CUM001 • You can add shortcuts to often used programs or Web pages to the [Home] screen. The programs or Web pages can be recalled easily by pressing the shortcut icons. • You can display only the icons of functions and shortcuts that you use. • You c[...]

  • Page 16

    Making Copies Using Various Functions CJQ601 • You can make copies in full color. You can switch the color copy mode depending on the type of originals used and the desired finish. See "Copying in Color", Copy/ Document Server. • You can print stamps on copies. Stamps can include background numbers, scanned images, dates, and page num[...]

  • Page 17

    • The finisher allows you to sort, staple, and punch holes in your copies. See "Finishing", Copy/ Document Server. Making Copies Using Various Functions 15[...]

  • Page 18

    Printing Data Using Various Functions CJQ602 • This machine supports network and local connections. • You can send PDF files directly to the machine for printing, without having to open a PDF application. See "Printing a PDF File Directly", Print. • You can print or delete print jobs stored on the machine's hard disk, which hav[...]

  • Page 19

    Utilizing Stored Documents You can store files scanned in copier, facsimile, printer, or scanner mode on the machine's hard disk. Web Image Monitor allows you to use your computer to search for, view, print, delete, and send stored files via the network. You can also change print settings and print multiple documents (Document Server). CJQ603 [...]

  • Page 20

    Sending and Receiving Faxes without Paper Reception You can store and save received fax documents as electronic formats in the machine's hard disk without printing them. CJQ604 You can use Web Image Monitor to check, print, delete, retrieve, or download documents using your computer (Storing received documents). • See "Confirming/Printi[...]

  • Page 21

    CJQ605 • To send a fax, print from the Windows application you are working with, select LAN-Fax as the printer, and then specify the destination. • You can also check the sent image data. • For details about the machine's settings, see "Network Settings Requirements", Connecting the Machine/ System Settings. • For details abo[...]

  • Page 22

    Sending and Receiving Faxes via the Internet xxx@xxx.com xxx.xxx.xxx.xxx xxx@xxx.com xxx.xxx.xxx.xxx xxx@xxx.com xxx.xxx.xxx.xxx xxx@xxx.com xxx.xxx.xxx.xxx CJQ606 E-mail Transmission and Reception This machine converts scanned document images to e-mail format, and transmits and receives the e-mail data over the Internet. • To send a document, sp[...]

  • Page 23

    • For details about the machine's settings, see "Network Settings Requirements", Connecting the Machine/ System Settings. Sending and Receiving Faxes via the Internet 21[...]

  • Page 24

    Sending and Receiving Faxes by Using the Machine without Fax Unit Installed You can send and receive faxes through a different machine's fax functions via a network (Remote Fax). CJQ612 • To use the remote fax function, install the fax connection unit on the main-machine and sub- machine. • The procedure for sending faxes is as same as tha[...]

  • Page 25

    Using the Facsimile and the Scanner in a Network Environment CJQ607 • You can send scan files to a specified destination using e-mail (Sending scan files by e-mail). See "Overview of E-mail Transmission Function", Fax. See "Basic Procedure for Sending Scan Files by E-mail", Scan. • You can send scan files directly to folders[...]

  • Page 26

    Embedding Text Information in Scanned Files You can extract text information from a scanned document and embed it in the file without using a computer. If you scan a document using this function, embedded text can be searched by using the text search function or copied to another document. CUL003 • To use this function, the optional OCR unit is r[...]

  • Page 27

    Preventing Information Leakage (Security Functions) CJQ608 • You can protect documents from unauthorized access and stop them from being copied without permission. • You can control the use of the machine, as well as prevent machine settings from being changed without authorization. • By setting passwords, you can prevent unauthorized access [...]

  • Page 28

    Centrally Controlling Scan Conditions and Distribution You can use the distributed scan management (DSM) system in Windows Server 2008 R2 to manage the destinations and scan settings for each individual user in a group and to use the information when distributing scanned data. You can also use this system to centrally manage information about peopl[...]

  • Page 29

    Monitoring and Setting the Machine Using a Computer Using Web Image Monitor, you can check the machine's status and change the settings. CJQ609 You can check which tray is running out of paper, register information in the Address Book, specify the network settings, configure and change the system settings, manage jobs, print the job history, a[...]

  • Page 30

    Preventing Unauthorized Copying You can print embedded patterns on printouts to prevent unauthorized copying. CUM003 • Using the copier function or the printer driver, you can embed a pattern in the printed document. If the document is copied on a machine with the Copy Data Security unit, protected pages are grayed out in the copy. This can minim[...]

  • Page 31

    2. Getting Started This chapter describes how to start using this machine. Guide to Names and Functions of Components Guide to Components (mainly Europe and Asia) • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components. Front and left view 1 2 4 6 7 8 9 DA T001 5 3 1. Exposure glass cover or ADF (T[...]

  • Page 32

    3. Vents Prevent overheating. 4. Control panel See page 41 "Guide to the Names and Functions of the Machine's Control Panel (When Using the Standard Operation Panel)" or page 44 "Guide to the Names and Functions of the Machine's Control Panel (When Using the Smart Operation Panel)". 5. Main power switch To operate the [...]

  • Page 33

    Front and right view DA T002 1 2 3 4 5 2 6 7 1. ADF's extender Pull this extender to support large paper. 2. Vents Prevent overheating. 3. Bypass tray Use to copy or print on OHP transparencies, adhesive labels, and paper that cannot be loaded in the paper trays. 4. Paper guides When loading paper in the bypass tray, align the paper guides flu[...]

  • Page 34

    6. Lower right cover Open this cover when a paper jam occurs. 7. Right cover Open this cover when a paper jam occurs. Rear and left view 1 1 1 DA T003 1. Vents Prevent overheating. Guide to Components (mainly North America) • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components. 2. Getting Started[...]

  • Page 35

    Front and left view 1 2 4 6 7 8 9 DA T001 5 3 1. ADF Lower the ADF over originals placed on the exposure glass. If you load a stack of originals in the ADF, the ADF will automatically feed the originals one by one. 2. Exposure glass Place originals face down here. 3. Vents Prevent overheating. 4. Control panel See page 41 "Guide to the Names a[...]

  • Page 36

    8. Paper trays (Trays 1–2) Load paper here. 9. Lower paper trays Load paper here. Front and right view DA T002 1 2 3 4 5 2 6 7 1. ADF's extender Pull this extender to support large paper. 2. Vents Prevent overheating. 3. Bypass tray Use to copy or print on OHP transparencies, adhesive labels, and paper that cannot be loaded in the paper tray[...]

  • Page 37

    4. Paper guides When loading paper in the bypass tray, align the paper guides flush against the paper. 5. Extender Pull this extender out when loading sheets larger than A4 , 8 1 / 2 × 11 in the bypass tray. 6. Lower right cover Open this cover when a paper jam occurs. 7. Right cover Open this cover when a paper jam occurs. Rear and left view 1 1 [...]

  • Page 38

    Guide to Functions of the Machine's Options Guide to Functions of the Machine's External Options (mainly Europe) DA T005 7 4 5 2 3 8 6 1 9 1. Exposure glass cover Lower this cover over originals. 2. Lower paper tray Holds up to 550 sheets of paper. 3. Caster table for lower paper tray To use the lower paper tray, attach the caster table. [...]

  • Page 39

    5. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 6. Internal shift tray Sorts and stacks multiple sheets of paper. 7. External tray If you select this as the output tray, copied/printed paper and fax messages are delivered here face down. 8. Internal Finisher SR3130 Sorts, [...]

  • Page 40

    1. Exposure glass cover Lower this cover over originals. 2. ADF Load a stack of originals here. They will feed in automatically. 3. Smart Operation Panel This control panel is provided with advanced operativity. 4. Lower paper tray Holds up to 550 sheets of paper. 5. Caster table for lower paper tray To use the lower paper tray, attach the caster t[...]

  • Page 41

    Guide to Functions of the Machine's External Options (mainly North America) DA T007 8 5 1 6 3 4 9 7 10 2 1. Smart Operation Panel This control panel is provided with advanced operativity. 2. Handset Used as a receiver when a fax unit is installed. Allows you to use the On Hook Dial and Manual Dial functions. It also allows you to use the machi[...]

  • Page 42

    6. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 7. Internal shift tray Sorts and stacks multiple sheets of paper. 8. External tray If you select this as the output tray, copied/printed paper and fax messages are delivered here face down. 9. Internal Finisher SR3130 Sorts, [...]

  • Page 43

    Guide to the Names and Functions of the Machine's Control Panel (When Using the Standard Operation Panel) This illustration shows the control panel of the machine with options fully installed. 1 4 5 6 7 3 2 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 CUV012 1. [Home] key Press to display the [Home] screen. For details, see page 47 "How to [...]

  • Page 44

    5. [Program] key (copier, Document Server, facsimile, and scanner mode) • Press to register frequently used settings, or to recall registered settings. See "Registering Frequently Used Functions", Convenient Functions. • Press to program defaults for the initial display when modes are cleared or reset, or immediately after the main po[...]

  • Page 45

    18. [Check Status] key Press to check the machine's system status, operational status of each function, and current jobs. You can also display the job history and the machine's maintenance information. 19. Data In indicator (facsimile and printer mode) Flashes when the machine is receiving print jobs or LAN-Fax documents from a computer. [...]

  • Page 46

    Guide to the Names and Functions of the Machine's Control Panel (When Using the Smart Operation Panel) CXV208 1 2 3 4 5 6 9 8 7 10 11 1. [Home] key Press to display the [Home] screen. For details, see page 52 "How to Use the [Home] Screen (When Using the Smart Operation Panel)". 2. Display panel This is a touch panel display that fea[...]

  • Page 47

    5. [Check Status] key Press to check the machine's system status, operational status of each function, and current jobs. You can also display the job history and the machine's maintenance information. 6. Data In indicator (facsimile and printer mode) Flashes when the machine is receiving print jobs or LAN-Fax documents from a computer. Se[...]

  • Page 48

    Changing the Display Language You can change the language used on the display. English is set as default. 1. Display the initial settings screen. • When using the standard operation panel Press the [User Tools/Counter] key. CXX005 • When using the Smart Operation Panel Press the [Home] key on the top left of the control panel. Flick the screen [...]

  • Page 49

    How to Use the [Home] Screen (When Using the Standard Operation Panel) The icons of each function are displayed on the [Home] screen. You can add shortcuts to frequently used programs or Web pages to the [Home] screen. The icons of added shortcuts appear on the [Home] screen. The programs or Web pages can be recalled easily by pressing the shortcut[...]

  • Page 50

    6. / Press to switch pages when the icons are not displayed on one page. 7. Shortcut icon You can add shortcuts to programs or Web pages to the [Home] screen. For details about how to register shortcuts, see "Adding Icons to the [Home] Screen (When Using the Standard Operation Panel)", Convenient Functions. The program number appears on t[...]

  • Page 51

    • You can register up to 72 function and shortcut icons. Delete unused icons if the limit is reached. For details see "Deleting an Icon on the [Home] Screen (When Using the Standard Operation Panel)", Convenient Functions. • You can change the position of icons. For details, see "Changing the Order of Icons on the [Home] Screen ([...]

  • Page 52

    3. Press [Edit Home]. 4. Press [Add Icon]. 5. Press the [Program] tab. 2. Getting Started 50[...]

  • Page 53

    6. Make sure that [Copier Program] is selected. 7. Select the program you want to add. 8. Specify the position where [Blank] is displayed. 9. Press [OK]. 10. Press the [User Tools/Counter] key. • Press on the upper-right corner of the screen to check the position on the simple screen. How to Use the [Home] Screen (When Using the Standard Operatio[...]

  • Page 54

    How to Use the [Home] Screen (When Using the Smart Operation Panel) To display the [Home] screen, press the [Home] key on the control panel. One icon is assigned to each function, and these icons are displayed on the [Home] screen. You can add shortcuts to frequently used functions or Web pages to the [Home] screen. Also, you can register widgets s[...]

  • Page 55

    4. Icon display area Displays the function or application icons and widgets. Displayed icons differ between the five home screens. For details about icons on each screen, see "Main Icons on the [Home] Screen (When Using the Smart Operation Panel)", Getting Started. You can also add shortcuts and arrange icons using folders. For details, s[...]

  • Page 56

    5. Press [Application] or [Machine Application]. Press [Machine Application] to select copier mode, fax mode, or some other of the machine's applications. Press [Application] to select widgets, quick applications, or other Smart Operation Panel applications. 6. Select the application you want to add from the list. Adding shortcuts to bookmarks[...]

  • Page 57

    4. Press the [Home] key. CZP155 5. Select the screen to which you want to add a shortcut. 6. Press and hold down an area on the screen where no icons are displayed. 7. Press [Icon] on the [Add to Home] screen. 8. Press [Machine Application]. 9. Select the program you want to add from the list. Adding shortcuts from the application list screen (When[...]

  • Page 58

    Adding widgets to the [Home] screen (When using the Smart Operation Panel) You can add widgets to the [Home] screen to show the remaining amount of toner or change the display language. 1. Press the [Home] key. CZP155 2. Select the screen to which you want to add a widget. 3. Press and hold down an area on the screen where no icons are displayed. 4[...]

  • Page 59

    Registering Functions in a Program Depending on the functions, the number of programs that can be registered is different. • Copier: 25 programs • Document Server: 25 programs • Facsimile: 100 programs • Scanner: 25 programs The following settings can be registered to programs: Copier: Color mode, original type, density, Special Original, p[...]

  • Page 60

    CXX002 • When using the Smart Operation Panel Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then press the [Copier] icon on the Home screen 4. 2. Edit the copy settings so all functions you want to store in a program are selected. 3. Display the program screen. • When using the standard operation p[...]

  • Page 61

    5. Press the program number you want to register. 6. Enter the program name. 7. Press [OK]. 8. Press [Exit]. • The number of characters you can enter for a program name varies depending on the functions as follows: • Copier: 34 characters • Document Server: 34 characters • Facsimile: 20 characters • Scanner: 34 characters • When a speci[...]

  • Page 62

    • Program numbers with next to them already have settings made for them. • Programs can be registered to the [Home] screen, and can be recalled easily. For details, see "Registering a Shortcut to a Program to the [Home] Screen", Convenient Functions and page 48 "Adding Icons to the [Home] Screen (When Using the Standard Operation[...]

  • Page 63

    Scanner mode Program name Program description Effect Easy PDF scan Select [Full Color: Text / Photo] in [Scan Settings]. In [Send File Type / Name], select [PDF] under [File Type] and enter the business details such as "London branch: daily report" under [File Name]. You can scan documents efficiently. High compression PDF scan Select [Fu[...]

  • Page 64

    Program name Program description Effect Scan to XXXX (replace XXXX by a destination name) Select e-mail or folder destinations from the list that is registered in the machine's Address Book, and then specify the scan settings. If you register destinations and scan settings that you use often, you can skip the procedures to specify them when se[...]

  • Page 65

    Turning On/Off the Power The main power switch is on the right side of the machine. When this switch is turned on, the main power turns on and the main power indicator on the right side of the control panel lights up. When this switch is turned off, the main power turns off and the main power indicator on the right side of the control panel goes ou[...]

  • Page 66

    When the Authentication Screen is Displayed If Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication is active, the authentication screen appears on the display. The machine only becomes operable after entering your own Login User Name and Login Password. If User Code Authentication is active, you c[...]

  • Page 67

    1. Press [Login]. 2. Enter a Login User Name, and then press [OK]. 3. Enter a Login Password, and then press [OK]. When the user is authenticated, the screen for the function you are using appears. Logging In Using the Control Panel (When Using the Smart Operation Panel) This section explains the procedure for logging in to the machine when Basic A[...]

  • Page 68

    Logging Out Using the Control Panel (When Using the Standard Operation Panel) This section explains the procedure for logging out the machine when Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication is set. • To prevent use of the machine by unauthorized persons, always log out when you have fin[...]

  • Page 69

    Placing Originals Placing Originals on the Exposure Glass (mainly Europe and Asia) • Keep your hands away from the hinges and exposure glass when lowering the ADF. Not doing so may result in an injury if your hands or fingers are pinched. • Do not lift the ADF forcefully. Otherwise, the cover of the ADF might open or be damaged. 1. Lift the ADF[...]

  • Page 70

    • Do not lift the ADF forcefully. Otherwise, the cover of the ADF might open or be damaged. 1. Lift the ADF. Be sure to lift the ADF by more than 30 degrees. Otherwise, the size of the original might not be detected correctly. 2. Place the original face down on the exposure glass. The original should be aligned to the rear left corner. Start with[...]

  • Page 71

    2. Place the aligned originals squarely face up in the ADF. Do not stack originals beyond the limit mark. The first page should be on the top. CSN004 1 2 2 1. Limit mark 2. Original guide Placing Originals 69[...]

  • Page 72

    2. Getting Started 70[...]

  • Page 73

    3. Copy This chapter describes frequently used copier functions and operations. For the information not included in this chapter, see Copy/ Document Server on the supplied CD-ROM. Basic Procedure To make copies of originals, place them on the exposure glass or in the ADF. When placing the original on the exposure glass, start with the first page to[...]

  • Page 74

    2. Make sure that no previous settings remain. When there are previous settings remaining, press the [Reset] key. 3. Place the originals. 4. Make desired settings. 5. Enter the number of copies with the number keys. The maximum copy quantity that can be entered is 999. 6. Press the [Start] key. When placing the original on the exposure glass, press[...]

  • Page 75

    Auto Reduce / Enlarge The machine automatically detects the original size and then selects an appropriate reproduction ratio based on the paper size you select. CKN008 • If you select a reproduction ratio after pressing [Auto Reduce / Enlarge], [Auto Reduce / Enlarge] is canceled and the image cannot be rotated automatically. This is useful to co[...]

  • Page 76

    1. Press [Auto Reduce / Enlarge]. 2. Select the paper size. 3. Place the originals, and then press the [Start] key. 3. Copy 74[...]

  • Page 77

    Duplex Copying Copies two 1-sided pages or one 2-sided page onto a 2-sided page. During copying, the image is shifted to allow for the binding margin. CKN009 There are two types of Duplex. 1 Sided 2 Sided Copies two 1-sided pages on one 2-sided page. 2 Sided 2 Sided Copies one 2-sided page on one 2-sided page. The resulting copy image will differ a[...]

  • Page 78

    Original Placing originals Original Orientation Orientation Copy Top to Top Top to Bottom 1. Press [Dup./Combine/Series]. 2. Make sure that [Duplex] is selected. If [Duplex] is not selected, press [Duplex]. 3. Select [1 Sided 2 Sided] or [2 Sided 2 Sided] according to how you want the document to be output. To change the original or copy orientatio[...]

  • Page 79

    7. Select the original orientation, and then press [OK]. 8. Press the [Start] key. Specifying the Original and Copy Orientation Select the orientation of the originals and copies if the original is two-sided or if you want to copy onto both sides of the paper. • Top to Top CKN01 1 • Top to Bottom CKN012 1. Press [Orientation]. Duplex Copying 77[...]

  • Page 80

    2. Select [Top to Top] or [Top to Bottom] for [Original:] if the original is two-sided. 3. Select [Top to Top] or [Top to Bottom] for [Copy:]. 4. Press [OK]. 3. Copy 78[...]

  • Page 81

    Combined Copying This mode can be used to select a reproduction ratio automatically and copy the originals onto a single sheet of copy paper. The machine selects a reproduction ratio between 25 and 400%. If the orientation of the original is different from that of the copy paper, the machine will automatically rotate the image by 90 degrees to make[...]

  • Page 82

    CKN010 • Originals read from right to left CKN017 One-Sided Combine Combine several pages onto one side of a sheet. CKN014 There are six types of One-Sided Combine. 1 Sided 2 Originals Combine 1 Side Copies two 1-sided originals to one side of a sheet. 1 Sided 4 Originals Combine 1 Side Copies four 1-sided originals to one side of a sheet. 1 Side[...]

  • Page 83

    2 Sided 4 Pages Combine 1 Side Copies two 2-sided originals to one side of a sheet. 2 Sided 8 Pages Combine 1 Side Copies four 2-sided originals to one side of a sheet. 1. Press [Dup./Combine/Series]. 2. Press [Combine]. 3. Select [1 Sided] or [2 Sided] for [Original:]. If you selected [2 Sided], you can change the orientation. 4. Press [Combine 1 [...]

  • Page 84

    CKN074 There are six types of Two-Sided Combine. 1 Sided 4 Originals Combine 2 Sides Copies four 1-sided originals to one sheet with two pages per side. 1 Sided 8 Originals Combine 2 Sides Copies eight 1-sided originals to one sheet with four pages per side. 1 Sided 16 Originals Combine 2 Sides Copies 16 1-sided originals to one sheet with eight pa[...]

  • Page 85

    3. Select [1 Sided] or [2 Sided] for [Original:]. 4. Press [Combine 2 Sides]. 5. Press [Orientation]. 6. Select [Top to Top] or [Top to Bottom] for [Original:] and/or [Copy:], and then press [OK]. 7. Select the number of originals to combine. 8. Press [OK]. 9. Select the paper size. 10. Place the originals, and then press the [Start] key. Combined [...]

  • Page 86

    Copying onto Custom Size Paper from the Bypass Tray Paper that has a horizontal length of 148.0–457.2 mm (5.83–18.00 inches) and a vertical length of 90.0–320.0 mm (3.55–12.59 inches) can be fed in from the bypass tray. 1. Load the paper face down in the bypass tray. The bypass tray ( ) is automatically selected. 2. Press the [ ] key. 3. Pr[...]

  • Page 87

    Copying onto Envelopes This section describes how to copy onto regular size and custom size envelopes. Place the original on the exposure glass and place the envelope in the bypass tray or paper tray. Specify the thickness of the paper according to the weight of the envelopes you are printing on. For details about the relationship between paper wei[...]

  • Page 88

    1. Load the envelopes face down in the bypass tray. The bypass tray ( ) is automatically selected. 2. Press the [ ] key. 3. Press [Paper Size]. 4. Specify the envelope size, and then press [OK] twice. 5. Place the originals, and then press the [Start] key. Copying onto Envelopes from the Paper Tray Before using this function, specify the paper size[...]

  • Page 89

    Sort The machine assembles copies as sets in sequential order. • You cannot use the bypass tray with Rotate Sort. Sort/Shift Sort Copies are assembled as sets in sequential order. To use Shift Sort, a finisher or the internal shift tray is required. Each time the copies of one set or a job are delivered, the next copy is shifted to separate each [...]

  • Page 90

    1. Press [Finishing]. 2. Select [Sort] or [Rotate Sort], and then press [OK]. 3. Enter the number of copy sets using the number keys. 4. Place the originals. To confirm the type of finishing, press the [Sample Copy] key. 5. Press the [Start] key. Changing the Number of Sets You can change the number of copy sets during copying. • This function ca[...]

  • Page 91

    2. Enter the number of copy sets with the number keys. 3. Press [Continue]. Copying starts again. Sort 89[...]

  • Page 92

    Storing Data in the Document Server The Document Server enables you to store documents being read with the copy feature on the hard disk of this machine. Thus you can print them later applying necessary conditions. You can check the stored documents on the Document Server screen. For details about the Document Server, see page 137 "Storing Dat[...]

  • Page 93

    4. Fax This chapter describes frequently used facsimile functions and operations. For the information not included in this chapter, see Fax on the supplied CD-ROM. Basic Procedure for Transmissions (Memory Transmission) This section describes the basic procedure for transmitting documents using Memory Transmission. You can specify the fax, IP-Fax, [...]

  • Page 94

    3. Make sure [Immed. TX] is not highlighted. 4. Place the original into the ADF. 5. Make the scan settings such as scan size and resolution. 6. Configure the transmission settings such as [TX Mode] as necessary. 7. Specify a destination. You can enter the destination's number or address directly or select from the Address Book by pressing the [...]

  • Page 95

    9. If you send documents to Internet Fax or e-mail destinations or enable the E-mail TX Results function, specify a sender. 10. Press the [Start] key. Sending Originals Using the Exposure Glass (Memory Transmission) 1. Make sure [Immed. TX] is not highlighted. 2. Place the first page of the original face down on the exposure glass. 3. Specify a des[...]

  • Page 96

    Registering a Fax Destination 1. Display the initial settings screen. • When using the standard operation panel Press the [User Tools/Counter] key. • When using the Smart Operation Panel Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then press the [User Tools] icon ( ) on the Home screen 4. 2. Pres[...]

  • Page 97

    11. Enter the fax number using the number keys, and then press [OK]. 12. Specify optional settings such as "SUB Code", "SEP Code", and "International TX Mode". 13. Press [OK]. 14. Press [Exit]. 15. Close the initial settings screen. • When using the standard operation panel Press the [User Tools/Counter] key. • Whe[...]

  • Page 98

    You can search by the registered name, user code, fax number, folder name, e-mail address, or IP- Fax destination. 5. Press [Fax Dest.]. 6. Press [Change] under "Fax Destination". 7. Press [Delete All], and then press [OK] under "Fax Destination". 8. Press [OK]. 9. Press [Exit]. 10. Close the initial settings screen. • When us[...]

  • Page 99

    Transmitting while Checking Connection to Destination (Immediate Transmission) Using Immediate Transmission, you can send documents while checking the connection to the destination. You can specify fax or IP-Fax destinations. If you specify Internet Fax, e-mail, folder destinations, and group or multiple destinations, the transmission mode is autom[...]

  • Page 100

    3. Press [Immed. TX]. 4. Place the original into the ADF. 5. Select the scan settings you require. 6. Specify a destination. If you make a mistake, press the [Clear] key, and then enter again. 7. Press the [Start] key. Sending Originals Using the Exposure Glass (Immediate Transmission) 1. Press [Immed. TX]. 2. Place the first page face down on the [...]

  • Page 101

    7. Press the [ ] key. Transmitting while Checking Connection to Destination (Immediate Transmission) 99[...]

  • Page 102

    Canceling a Transmission This section explains how to cancel a fax transmission. Canceling a Transmission Before the Original Is Scanned Use this procedure to cancel a transmission before pressing the [Start] key. 1. Cancel sending. • When using the standard operation panel Press the [Reset] key. CXZ001 • When using the Smart Operation Panel Pr[...]

  • Page 103

    1. Press the [Stop] key. CXX006 2. Press [Cancel Scanning] or [Cancel TX]. Depending on the transmission mode and function you use, either [Cancel Scanning] or [Cancel TX] is displayed. Canceling a Transmission After the Original Is Scanned Use this procedure to cancel a transmission after the original is scanned. You can cancel transmission of a f[...]

  • Page 104

    5. Press [OK]. To cancel another file, repeat Steps 3 through 5. 6. Press [Exit]. After pressing [Check / Stop Transmission File] under [TX/RX Status / Print] in Step 1, press [Exit] twice. 4. Fax 102[...]

  • Page 105

    Storing a Document You can store and send a document at the same time. You can also just store a document. The following information can be set for the stored documents as necessary: User Name You can set this function if necessary to know who and what departments stored documents in the machine. A user name can be selected from the Address Book or[...]

  • Page 106

    4. Set the user name, file name, and password as necessary. • User Name Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After specifying a user name, press [OK]. • File Name Press [File Name], enter a file name, and then press [OK]. • Password Press [Password[...]

  • Page 107

    1. Press [Select Stored File]. 2. Select the documents to be sent. When multiple documents are selected, they are sent in the order of selection. • Press [User Name] to place the documents in order by programmed user name. • Press [File Name] to place the documents in alphabetical order. • Press [Date] to place the documents in order of progr[...]

  • Page 108

    Printing the Journal Manually To print the Journal manually, select the printing method: [All], [Print per File No.], or [Print per User]. All Prints the results of communications in the order made. Print per File No. Prints only the results of communications specified by file number. Print per User Prints the results of communications by individua[...]

  • Page 109

    5. Print This chapter describes frequently used printer functions and operations. For the information not included in this chapter, see Print on the supplied CD-ROM. Quick Install You can install the printer drivers easily from the CD-ROM provided with this machine. Using Quick Install, the PCL 6 printer driver is installed under network environmen[...]

  • Page 110

    Displaying the Printer Driver Properties This section explains how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission is required to change the printer settings. Log on as an Administrators group member. • You cannot change the machine default settings for individual users. Settings made in the print[...]

  • Page 111

    Standard Printing • The default setting is 2 sided printing. If you want to print on only one side, select [Off] for the 2 sided printing setting. • If you send a print job via USB 2.0 while the machine is in Low Power mode or Sleep mode, an error message might appear when the print job is complete. In this case, check if the document was print[...]

  • Page 112

    Printing on Both Sides of Sheets This section explains how to print on both sides of each page using the printer driver. • The types of paper that can be printed on both sides are as follows: • Plain (60 to 81 g/m2), Recycled, Special 1, Special 2, Special 3, Middle Thick (82 to 105 g/m2), Thick 1(106 to 169 g/m2), Thick 2(170 to 220 g/m2), Thi[...]

  • Page 113

    Combining Multiple Pages into Single Page This section explains how to print multiple pages onto a single sheet. The combine printing function allows you to economize on paper by printing multiple sheets at reduced size onto a single sheet. When Using the PCL 6 Printer Driver 1. Click the WordPad menu button in the upper left corner of the window, [...]

  • Page 114

    4 Pages per Sheet Right, then Down Down, then Right Left, then Down Down, then Left 5. Print 112[...]

  • Page 115

    Printing on Envelopes Configure the paper settings appropriately using both the printer driver and the control panel. Configuring Envelope Settings Using the Control Panel 1. Load envelopes in the paper tray. 2. Display the initial settings screen. • When using the standard operation panel Press the [User Tools/Counter] key. CXX005 • When using[...]

  • Page 116

    Printing on Envelopes Using the Printer Driver When using the PCL 6 printer driver 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print]. 2. In the [Select Printer] list, select the printer you want to use. 3. Click [Preferences]. 4. In the "Document Size:" list, select the envelope size. 5. In th[...]

  • Page 117

    Saving and Printing Using the Document Server The Document Server enables you to store documents on the machine's hard disk, and allows you to edit and print them as necessary. • Applications with their own drivers, such as PageMaker, do not support this function. • Do not cancel the file transfer process while the data is being sent to th[...]

  • Page 118

    8. If the folder is protected by a password, enter the password in the "Folder Password:" box. 9. Click [OK]. 10. Change any other print settings if necessary. 11. Click [OK]. 12. Start printing from the application's [Print] dialog box. • You can print the documents stored in the Document Server using the control panel. For detail[...]

  • Page 119

    6. Scan This chapter describes frequently used scanner functions and operations. For the information not included in this chapter, see Scan on the supplied CD-ROM. Basic Procedure When Using Scan to Folder • Before performing this procedure, see "Preparation for Sending by Scan to Folder", Scan and confirm the details of the destination[...]

  • Page 120

    3. Press the [Folder] tab. 4. Place originals. 5. If necessary, specify the scan settings according to the original to be scanned. Example: Scanning the document in color/duplex mode, and saving as a PDF file. • Press [Scan Settings], and then press [Full Color: Text / Photo] in the [Original Type] tab. • Press [Original Feed Type], and then pr[...]

  • Page 121

    Step 1: Confirming the user name and computer name Confirm the user name and the name of the computer you will send scanned documents to. 1. On the [Start] menu, point to [All Programs], then [Accessories], and then click on [Command Prompt]. 2. Enter the command "ipconfig/all", and then press the [Enter] key. 3. Confirm the name of the c[...]

  • Page 122

    8. In the [Select Users or Groups] window, click [Advanced...]. 9. Specify one or more object types, select a location, and then click [Find Now]. 10. From the list of results, select the groups and users you want to grant access to, and then click [OK]. 11. In the [Select Users or Groups] window, click [OK]. 12. In the [Groups or user names:] list[...]

  • Page 123

    3. Check that [Program / Change] is selected. 4. Press [New Program]. 5. Press [Change] under "Name". The name entry display appears. 6. Enter the name, and then press [OK]. 7. Press [ Next]. 8. Press the key for the classification you want to use under "Select Title". The keys you can select are as follows: • [Frequent]: Adde[...]

  • Page 124

    13. Press [Change] under "Login Password". 14. Enter the password of the destination computer, and then press [OK]. 15. Enter the password again to confirm, and then press [OK]. 16. Press [Folder]. 17. Check that [SMB] is selected. 18. Press [Change] or [Browse Network], and then specify the folder. To specify a folder, you can either ent[...]

  • Page 125

    If the network does not allow automatic obtaining of IP addresses, include the destination computer's IP address in the path. For example: if the IP address of the destination computer is "192.168.0.191", and the folder name is "Share", the path will be 192.168.0.191Share. 3. Press [OK]. If the format of the entered path[...]

  • Page 126

    Deleting an SMB Registered Folder 1. Display the initial settings screen. • When using the standard operation panel Press the [User Tools/Counter] key. • When using the Smart Operation Panel Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then press the [User Tools] icon ( ) on the Home screen 4. 2. [...]

  • Page 127

    Entering the Path to the Destination Manually 1. Press [Manual Entry]. 2. Press [SMB]. 3. Press [Manual Entry] on the right side of the path field. 4. Enter the path for the folder. In the following example path, the shared folder name is "user" and the computer name is "desk01": desk01user 5. Press [OK]. 6. Depending on the [...]

  • Page 128

    Basic Procedure for Sending Scan Files by E- mail 1. Display the initial scanner screen. • When using the standard operation panel Press the [Home] key on the top left of the control panel, and press the [Scanner] icon on the [Home] screen. CXX002 • When using the Smart Operation Panel Press the [Home] key on the top left of the control panel. [...]

  • Page 129

    5. If necessary, specify the scan settings according to the original to be scanned. Example: Scanning the document in color/duplex mode, and saving as a PDF file. • Press [Scan Settings], and then press [Full Color: Text / Photo] in the [Original Type] tab. • Press [Original Feed Type], and then press [2 Sided Original]. • Press [PDF] under [[...]

  • Page 130

    6. Enter the name, and then press [OK]. 7. Press [ Next]. 8. Press the key for the classification you want to use under "Select Title". The keys you can select are as follows: • [Frequent]: Added to the page that is displayed first. • [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the list of i[...]

  • Page 131

    12. Press [OK]. 13. Select [E-mail / Internet Fax Destination] or [Internet Fax Destination Only]. If [E-mail / Internet Fax Destination] is specified, registered e-mail addresses appear in both Internet fax address display and E-mail address display on the fax function screen, and in the address display on the scanner function screen. If [Internet[...]

  • Page 132

    10. Close the initial settings screen. • When using the standard operation panel Press the [User Tools/Counter] key. • When using the Smart Operation Panel Press [User Tools/Counter] ( ) on the top right of the screen. Entering an E-mail Address Manually 1. Press [Manual Entry]. 2. Enter the e-mail address. 3. Press [OK]. 6. Scan 130[...]

  • Page 133

    Basic Procedure for Storing Scan Files • You can specify a password for each stored file. We recommend that you protect stored files from unauthorized access by specifying passwords. • Scan file stored in the machine may be lost if some kind of failure occurs. We advise against using the hard disk to store important files. The supplier shall no[...]

  • Page 134

    4. Press [Store File]. 5. Press [Store to HDD]. 6. If necessary, specify the stored file's information, such as [User Name], [File Name], [Password], and [Select Folder]. • User Name Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After specifying a user nam[...]

  • Page 135

    1. Press [Select Stored File]. 2. Specify the folder in which to save the stored files. 3. From the list of stored files, select the file you want to check. You can select more than one file. 4. Press [Preview]. Basic Procedure for Storing Scan Files 133[...]

  • Page 136

    Specifying the File Type This section explains the procedure for specifying the file type of a file you want to send. File types can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail or Scan to Folder, and saving files on a memory storage device. You can select one of the following file types: • Single Pa[...]

  • Page 137

    Specifying Scan Settings 1. Press [Scan Settings]. 2. Specify resolution, scan size, and other settings, as required. 3. Press [OK]. Specifying Scan Settings 135[...]

  • Page 138

    6. Scan 136[...]

  • Page 139

    7. Document Server This chapter describes frequently used Document Server functions and operations. For the information not included in this chapter, see Copy/ Document Server on the supplied CD-ROM. Storing Data This section describes the procedure for storing documents on the Document Server. • A document accessed with a correct password remain[...]

  • Page 140

    1. Press the [Home] key on the top left of the control panel, and press the [Document Server] icon on the screen. CXX002 2. Press [To Scanning Screen]. 3. Press [Target Fldr. to Store]. 4. Specify a folder in which to store the document, and then press [OK]. 5. Press [User Name]. 6. Specify a user name, and then press [OK]. The user names shown are[...]

  • Page 141

    Printing Stored Documents Prints stored documents on the Document Server. The items you can specify on the printing screen are as follows: • Paper tray • The number of prints • [Finishing] ([Sort], [Rotate Sort], [Stack], [Staple], [Punch]) • [Cover/Slip Sheet] ([Front Cover], [Front/Back Cover], [Designate/Chapter], [Slip Sheet]) • [Edit[...]

  • Page 142

    7. Document Server 140[...]

  • Page 143

    8. Web Image Monitor This chapter describes frequently used Web Image Monitor functions and operations. For the information not included in this chapter, see Connecting the Machine/ System Settings on the supplied CD-ROM or Web Image Monitor Help. Displaying Top Page This section explains the Top Page and how to display Web Image Monitor. • When [...]

  • Page 144

    3. Refresh/Help (Refresh): Click at the upper right in the work area to update the machine information. Click the Web browser's [Refresh] button to refresh the entire browser screen. (Help): Use Help to view or download Help file contents. 4. Basic Information area Displays the basic information of the machine. 5. Work area Displays the conten[...]

  • Page 145

    9. Adding Paper and Toner This chapter describes how to load paper into the paper tray and recommended paper sizes and types. Precautions for Loading Paper • When loading paper, take care not to trap or injure your fingers. • Do not stack paper over the limit mark. • To prevent multiple sheets from being fed at once, fan the paper before load[...]

  • Page 146

    Loading Paper into Paper Trays Every paper tray is loaded in the same way. In the following example procedure, paper is loaded into Tray 2. • (mainly Europe and Asia) Tray 1 can hold A4 paper only. If you want to print on A5 , B5 JIS , or 8 1 / 2 × 11 from Tray 1, contact your service representative. • (mainly North America) Tray 1 can hold 8 [...]

  • Page 147

    3. Carefully push the paper tray fully in. • Various sizes of paper can be loaded in Trays 2–4 by adjusting the positions of side fences and end fence. For details, see "Changing the Paper Size in Trays 2–4", Paper Specifications and Adding Paper. • You can load envelopes in Trays 2–4. When loading envelopes, place them in the c[...]

  • Page 148

    Loading Paper into the Bypass Tray Use the bypass tray to use OHP transparencies, adhesive labels, translucent paper, and paper that cannot be loaded in the paper trays. • The maximum number of sheets you can load at the same time depends on paper type. Do not stack paper over the limit mark. For the maximum number of sheets you can load, see pag[...]

  • Page 149

    • When loading thick paper, thin paper, or OHP transparencies, specify the paper size and the paper type. • Letterhead paper must be loaded in a specific orientation. For details, see page 152 "Loading Orientation-fixed Paper or Two-sided Paper". • You can load envelopes into the bypass tray. Envelopes must be loaded in a specific o[...]

  • Page 150

    CXX005 • When using the Smart Operation Panel Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then press the [User Tools] icon ( ) on the Home screen 4. 2. Press [Tray Paper Settings]. 3. Press [Printer Bypass Paper Size]. 4. Select the paper size. 5. Press [OK]. 6. Close the initial settings screen. ?[...]

  • Page 151

    CXX005 • When using the Smart Operation Panel Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then press the [User Tools] icon ( ) on the Home screen 4. 2. Press [Tray Paper Settings]. 3. Press [Printer Bypass Paper Size]. 4. Press [Custom Size]. If a custom size is already specified, press [Change Siz[...]

  • Page 152

    Specifying thick paper, thin paper, or OHP transparencies for paper type using the control panel • Use A4 or 8 1 / 2 × 11 size OHP transparencies, and specify their size. • Usually only one side of OHP transparencies can be used for printing. Be sure to load them with the print side down. • When printing onto OHP transparencies, remove print[...]

  • Page 153

    8. Press [OK]. 9. Close the initial settings screen. • When using the standard operation panel Press the [User Tools/Counter] key. • When using the Smart Operation Panel Press [User Tools/Counter] ( ) on the top right of the screen. • We recommend that you use specified OHP transparencies. • For details about paper thickness, see "Tray[...]

  • Page 154

    Loading Orientation-fixed Paper or Two-sided Paper Orientation-fixed (top to bottom) or two-sided paper (for example, letterhead paper, punched paper, or copied paper) might not be printed correctly, depending on how the originals and paper are placed. Settings for the User Tools • Copier mode Specify [Yes] for [Letterhead Setting] in [Input / Ou[...]

  • Page 155

    Original orientation Exposure glass ADF Unreadable orientation • Copy • Scanner • Paper orientation • Copier mode Copy side Tray 1 Trays 2–4 Bypass tray One-sided Two-sided • Printer mode Print side Tray 1 Trays 2–4 Bypass tray One-sided Two-sided Loading Orientation-fixed Paper or Two-sided Paper 153[...]

  • Page 156

    • In copier mode: • For details about how to make two-sided copies, see page 75 "Duplex Copying". • In printer mode: • To print on letterhead paper when [Auto Detect] is specified for [Letterhead Setting], you must specify [Letterhead] as the paper type in the printer driver's settings. • If a print job is changed partway t[...]

  • Page 157

    Recommended Paper Sizes and Types This section describes recommended paper sizes and types. • If you use paper that curls, either because it is too dry or too damp, a staple clogging or paper jam may occur. • Do not use paper designed for inkjet printers, as these may stick to the fusing unit and cause a misfeed. • When you load OHP transpare[...]

  • Page 158

    Tray 2 Paper type and weight Paper size Paper capacity 60–300 g/m 2 (16 lb. Bond– 110 lb. Cover) Plain Paper–Thick Paper 4 Paper sizes that can be detected automatically: A3 , A4 , A5 , B4 JIS , B5 JIS , 8 1 / 2 × 11 , SRA3 A4 , A5 , B5 JIS , 11 × 17 , 8 1 / 2 × 14 , 8 1 / 2 × 11 , 7 1 / 4 × 10 1 / 2 , 12 × 18 550 sheets 60–300 g/m 2 [...]

  • Page 159

    Paper type and weight Paper size Paper capacity 60–300 g/m 2 (16 lb. Bond– 110 lb. Cover) Plain Paper–Thick Paper 4 Custom size *1 : Vertical: 90.0–320.0 mm Horizontal: 148.0–457.2 mm Vertical: 3.55–12.59 inches Horizontal: 5.83–18.00 inches 550 sheets Envelopes Select the paper size using the Tray Paper Settings menu: 4 1 / 8 × 9 1 [...]

  • Page 160

    Paper type and weight Paper size Paper capacity 60–300 g/m 2 (16 lb. Bond– 110 lb. Cover) Plain Paper–Thick Paper 4 Select the paper size using the Tray Paper Settings menu: 11 × 17 , 8 1 / 2 × 14 , 8 1 / 2 × 13 , 8 1 / 2 × 11 , 8 1 / 4 × 14 , 8 1 / 4 × 13 , 8 × 13 , 8 × 10 , 7 1 / 4 × 10 1 / 2 , 8K , 16K , 12 × 18 , 11 × 15 , 10 ?[...]

  • Page 161

    Bypass tray Paper type and weight Paper size Paper capacity 52–300 g/m 2 (14 lb. Bond– 110 lb. Cover) Thin Paper–Thick Paper 4 Paper sizes that can be detected automatically: A3 , A4 , A5 , A6 , B4 JIS , B5 JIS , B6 JIS , SRA3 11 × 17 , 8 1 / 2 × 11 , 5 1 / 2 × 8 1 / 2 , 12 × 18 , SRA3 • 100 sheets (up to 10 mm in height) • Thick Pape[...]

  • Page 162

    Paper type and weight Paper size Paper capacity 52–300 g/m 2 (14 lb. Bond– 110 lb. Cover) Thin Paper–Thick Paper 4 Custom size *2 : Vertical: 90.0–320.0 mm Horizontal: 148.0–457.2 mm *3, *4 Vertical: 3.55–12.59 inches Horizontal: 5.83–18.00 inches *3, *4 • 100 sheets (up to 10 mm in height) • Thick Paper 1: 40 sheets • Thick Pap[...]

  • Page 163

    Paper Thickness *1 Paper weight Plain Paper 2 75–81 g/m 2 (20 lb. Bond) Middle Thick 82–105 g/m 2 (20–28 lb. Bond) Thick Paper 1 106–169 g/m 2 (28 lb. Bond–90 lb. Index) Thick Paper 2 170–220 g/m 2 (65–80 lb. Cover) Thick Paper 3 221–256 g/m 2 (80 lb. Cover–140 lb. Index) Thick Paper 4 257–300 g/m 2 (140 lb. Index–110 lb. Cove[...]

  • Page 164

    • We recommend that you use specified label paper. • It is recommended to place one sheet at a time. • Press [Bypass], and then select the appropriate paper thickness for [Paper Type]. • When loading OHP transparencies: • It is recommended to place one sheet at a time. • When copying onto OHP transparencies, see "Copying onto OHP T[...]

  • Page 165

    • Store all your paper in the same environment - a room where the temperature is 20–25°C (68– 77°F) and the humidity is 30–65%. • When loading paper in Trays 1–4, be sure to load at least 20 sheets. Also, be sure to position the side fences flush against the paper stack. • Jams and misfeeds can occur when printing on thick smooth pa[...]

  • Page 166

    • When loading envelopes in the orientation, load them with flaps fully open. Otherwise, they might not feed into the machine. • Before loading envelopes, press down on them to remove any air from inside, flatten out all four edges. If they are bent or curled, flatten their leading edges (the edge going into the machine) by running a pencil or [...]

  • Page 167

    *1 You cannot load side-opening envelopes in the orientation in Trays 3 and 4. When loading envelopes, specify the envelope size and thickness. For details, see page 85 "Copying onto Envelopes". In printer mode The way to load envelopes varies depending on the orientation of the envelopes. When printing onto envelopes, load them according[...]

  • Page 168

    Recommended envelopes For information about recommended envelopes, contact your local dealer. For details about the sizes of envelopes you can load, see page 155 "Recommended Paper Sizes and Types". • Load only one size and type of envelope at a time. • The Duplex function cannot be used with envelopes. • To get better output qualit[...]

  • Page 169

    Adding Toner This section explains precautions when adding toner, how to send faxes or scanned documents when the toner has run out, and how to dispose of used toner. • Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame. • Do not store toner (new or used) or toner conta[...]

  • Page 170

    • If toner or used toner is swallowed, dilute by drinking a large amount of water. Consult a doctor if necessary. • When removing jammed paper or replacing toner, avoid getting toner (new or used) on your clothing. If toner comes into contact with your clothing, wash the stained area with cold water. Hot water will set the toner into the fabric[...]

  • Page 171

    • For details about how to check contact number where you can order supplies, see "Inquiry", Maintenance and Specifications. Sending Faxes or Scanned Documents When Toner Has Run Out When the machine has run out of toner, the indicator on the display lights. Note that even if there is no toner left, you can still send faxes or scanned d[...]

  • Page 172

    Pack used toner containers in the container's box or a bag to prevent the toner from leaking out of the container when you dispose of it. (mainly Europe and Asia) If you want to discard your used toner container, please contact your local sales office. If you discard it by yourself, treat it as general plastic waste material. (mainly North Ame[...]

  • Page 173

    10. Troubleshooting This chapter describes basic troubleshooting procedures. When a Status Icon Is Displayed This section describes the status icons displayed when the machine requires the user to remove misfed paper, to add paper, or to perform other procedures. Status Icons Status : Paper Misfeed icon Appears when a paper misfeed occurs. For deta[...]

  • Page 174

    Status Icons Status : Open Cover icon Appears when one or more covers of the machine are open. 10. Troubleshooting 172[...]

  • Page 175

    When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing If the indicator lamp for the [Check Status] key lights up or flashes, press the [Check Status] key to display the [Check Status] screen. Check the status of each function in the [Check Status] screen. [ Check Status ] screen CUR012 1 43 2 1. [Mach./Applic. Stat] tab Indicates th[...]

  • Page 176

    Problems Causes Solutions Documents and reports do not print out. The paper output tray is full. Remove the prints from the tray. Documents and reports do not print out. There is no paper left. Load paper. For details about loading paper, see "Loading Paper", Paper Specifications and Adding Paper. An error has occurred. A function which h[...]

  • Page 177

    When the Machine Makes a Beeping Sound The following table describes the meaning of the various beep patterns that the machine produces to alert users about left originals and other machine conditions. Beep patterns Meanings Causes Single short beep Panel/screen input accepted. A control panel or screen key was pressed. Short, then long beep Panel/[...]

  • Page 178

    When You Have Problems Operating the Machine Problems Causes Solutions When the machine is turned on, the only icon that appears on the home screen is the [Copier] icon. (When using the standard operation panel) Functions other than the copier function are not yet ready. Wait a little longer. The machine has just been turned on and the User Tools s[...]

  • Page 179

    Problems Causes Solutions The power turns off automatically. The Weekly Timer setting is set to [Main Power Off]. Change the Weekly Timer setting. For details about the Weekly Timer setting, see "Timer Settings", Connecting the Machine/ System Settings. The user code entry screen is displayed. Users are restricted by User Code Authenticat[...]

  • Page 180

    Problems Causes Solutions Misfeeds occur frequently. Using curled paper often causes misfeeds, soiled paper edges, or slipped positions while performing staple or stack printing. • Take the stiffness out of the paper with your hands to straighten out the curl. • Load the paper up side down so that the curled edges face downward. For details abo[...]

  • Page 181

    Problems Causes Solutions Misfeeds occur frequently. Paper of undetectable size has been loaded. • Remove the misfed paper. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting. • If you load a paper size that is not selected automatically, you need to specify the paper size with the control panel. For[...]

  • Page 182

    Problems Causes Solutions An error has occurred when the Address Book is changed from the display panel or Web Image Monitor. The Address Book cannot be changed while deleting the multiple stored documents. Wait a while, and then retry the operation. The Address Book cannot be changed from the display panel. The Address Book cannot be changed while[...]

  • Page 183

    • If you cannot make copies as you want because of paper type, paper size, or paper capacity problems, use the recommended paper. For details about recommended paper, see page 155 "Recommended Paper Sizes and Types". When Multiple Functions Cannot Be Executed Simultaneously If you are not able to carry out your job, it may be that the m[...]

  • Page 184

    Messages Displayed When Using the Copy/ Document Server Function • If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper. For details about recommended paper, see page 155 "Recommended Paper Sizes and Types". Messages Causes Solutions "Cannot delete the folder [...]

  • Page 185

    Messages Causes Solutions "Cannot display preview of this page." The image data may have been corrupted. Press [Exit] to display the preview screen without a thumbnail. If the selected document contains several pages, press [Switch] on the "Display Page" area to change the page, and then a preview of the next page will appear. &[...]

  • Page 186

    Messages Causes Solutions "Magazine or Booklet mode is not available due to mixed image mode." You selected the "Magazine" or "Booklet" function for originals scanned using different functions, such as copy and printer. Make sure originals for the "Magazine" or "Booklet" function are scanned using t[...]

  • Page 187

    Messages Causes Solutions "The selected folder is locked. Please contact the file administrator." An attempt was made to edit or use a locked folder. For details about locked folders, see Security Guide. • If you set [Memory Full Auto Scan Restart] in [Input / Output] of User Tools to [On], even if the memory becomes full, the memory ov[...]

  • Page 188

    Messages Displayed When Using the Facsimile Function Messages Causes Solutions "Cannot find the specified path. Please check the settings." The name of the computer or folder entered as the destination is wrong. Check that the computer name and the folder name for the destination are correct. "Error occurred, and transmission was can[...]

  • Page 189

    Messages Causes Solutions "Some page(s) are near blank." The first page of the document is almost blank. The original's blank side might have been scanned. Be sure to place your originals correctly. For details about determining the cause of blank pages, see "Detecting Blank Pages", Fax. • Settings that can be confirmed i[...]

  • Page 190

    Messages Causes Solutions "Check whether there are any network problems." [13-17] Registering of user name is rejected by SIP server. • Correct that the correct SIP Server IP Address and SIP User Name are listed in [SIP Settings] of [Facsimile Features]. For details about SIP Settings, see "Initial Settings", Fax. • For deta[...]

  • Page 191

    Messages Causes Solutions "Check whether there are any network problems." [13-26] The "Effective Protocol" and "SIP Server IP Address" settings are different, or an incorrect IP address has been registered. • Check that the correct IP address is specified for the machine in [System Settings]. For details about IP add[...]

  • Page 192

    Messages Causes Solutions "Check whether there are any network problems." [14-09] E-mail transmission was refused by SMTP authentication, POP before SMTP authentication, or login authentication of the computer in which the folder for transfer is specified. • Check that User Name and Password for the following settings in [System Setting[...]

  • Page 193

    Messages Causes Solutions "Check whether there are any network problems." [15-01] No POP3/IMAP4 server address is registered. • Check that the correct Server Name or Server Address is listed in [POP3 / IMAP4 Settings] of [System Settings]. For details about POP3 / IMAP4 Settings, see "File Transfer", Connecting the Machine/ Sy[...]

  • Page 194

    Messages Causes Solutions "Check whether there are any network problems." [15-11] Cannot find the DNS server or POP3/IMAP4 server. • Check that the following settings in [System Settings] are listed correctly. • IP address of the DNS Server • the server name or IP address of the POP3/ IMAP4 server • the port number of the POP3/IMA[...]

  • Page 195

    • Settings that can be confirmed in System Settings or Facsimile Features on the control panel can also be confirmed from Web Image Monitor. For details about how to confirm the settings from Web Image Monitor, see Web Image Monitor Help. • If the paper tray runs out of paper, "There is no paper. Load paper." appears on the screen, as[...]

  • Page 196

    Messages Causes Solutions "Check whether there are any network problems." [16-00] • An IP address has not been registered for the main machine. • A network is not connected properly. • Check that the correct IP address is specified for the machine in [System Settings]. For details about the IP address of the main machine, contact yo[...]

  • Page 197

    Messages Causes Solutions "Connection with the remote machine has failed. There is a problem with the remote machine structure. Contact the administrator." The settings or machine configuration for using the remote fax function to connect to the main machine are incorrect. For details about the settings and machine configuration for using[...]

  • Page 198

    Messages Displayed When Using the Printer Function This section describes the principal messages that appear on the display panel, error logs or reports. If other messages appear, follow their instructions. Messages Displayed on the Control Panel When Using the Printer Function • Before turning off the power, see page 63 "Turning On/Off the [...]

  • Page 199

    Messages Causes Solutions "Load following paper in n. To cancel job, press [Job Reset]." (A figure is placed at n.) The printer driver settings are incorrect or the tray does not contain paper of the size selected in the printer driver. Check that the printer driver settings are correct, and then load paper of the size selected in the pri[...]

  • Page 200

    Messages Causes Solutions "Printer font error." An error has occurred in the font settings. Contact your service representative. "Problems with the wireless card. Please call service." (A "wireless LAN board" or "Bluetooth unit" is referred to as a "wireless card".) The machine has detected a Blueto[...]

  • Page 201

    Messages Causes Solutions "Unable to access the specified memory storage device." • An error occurred when the machine accessed the memory storage device or a file stored on the memory storage device. • An error occurred when the user used the Direct printing function to print from a memory storage device. Save the file to a different[...]

  • Page 202

    Messages Causes Solutions "An error occurred while processing an Unauthorized Copy Prevention job. The job was cancelled." The resolution is set to a value less than 600 dpi when [Unauthorized Copy Prevention] is specified. On the printer driver, set the resolution to 600 dpi or higher, or deselect [Unauthorized Copy Prevention]. "Co[...]

  • Page 203

    Messages Causes Solutions "Classification Code is incorrect." The classification code is not supported with the printer driver. Select [Optional] for classification code. For details about how to specify classification code settings, see "Configuring Classification Codes", Print. "Duplex has been cancelled." Duplex pri[...]

  • Page 204

    Messages Causes Solutions "Punch has been cancelled." Punch printing was canceled. Check the paper orientation, print orientation, and then punch position. Certain settings can produce print results that might not be as expected. "Staple has been cancelled." Stapling printing was canceled. Check the paper orientation, paper quan[...]

  • Page 205

    Messages Causes Solutions "Exceeded max. number of files. (Auto)" While using the error job store function to store Normal Print jobs as Hold Print files, the maximum file capacity for file storage or Hold Print file management (automatic) was exceeded. Delete Hold Print files (automatic) or unneeded files stored in the machine. "Exc[...]

  • Page 206

    When there is not enough free hard disk space Messages Causes Solutions "HDD is full." When printing with the PostScript 3 printer driver, the hard disk capacity for fonts and forms has been exceeded. Delete unneeded forms or fonts registered in the machine. "HDD is full." The hard disk became full while printing a Sample Print,[...]

  • Page 207

    When the user lacks privileges to perform an operation Messages Causes Solutions "No response from the server. Authentication has failed." A timeout occurred while connecting to the server for LDAP authentication or Windows Authentication. Check the status of the server. "Printing privileges have not been set for this document."[...]

  • Page 208

    Messages Causes Solutions "Information for user authentication is already registered for another user." The user name for LDAP or Integration Server authentication was already registered in a different server with a different ID, and a duplication of the user name occurred due to a switching of domains (servers), etc.. For details about u[...]

  • Page 209

    Messages Causes Solutions "Compressed Data Error." The printer detected corrupt compressed data. • Check the connection between the computer and the printer. • Check that the program you used to compress the data is functioning correctly. "Data storage error." You tried to print a Sample Print, Locked Print, Hold Print, or S[...]

  • Page 210

    Messages Causes Solutions "I/O buffer overflow." An input buffer overflow occurred. • In [Printer Features], under [Host Interface], select [I/O Buffer], and then set the maximum buffer size to a larger value. • Reduce the number of files being sent to the machine. "Insufficient Memory" A memory allocation error occurred. PC[...]

  • Page 211

    Messages Displayed When Using the Scanner Function Messages Displayed on the Control Panel When Using the Scanner Function This section describes likely causes of and possible solutions for the error messages that appear on the control panel. If a message not described here appears, act according to the message. Messages Causes Solutions "Cann[...]

  • Page 212

    Messages Causes Solutions "Exceeded max. number of alphanumeric characters." The maximum enterable number of alphanumeric characters has been exceeded. Check the maximum number of characters which can be entered, and then enter it again. For details about the maximum enterable number of characters, see "Values of Various Set Items fo[...]

  • Page 213

    Messages Causes Solutions "The program is recalled. Cannot recall the destination(s) for which access privileges are required." The currently logged-in user does not have permission to view the destination that was registered in the program. For details about how to set permissions, see Security Guide. "The program is recalled. Canno[...]

  • Page 214

    Messages Causes Solutions "Exceeded max. data capacity." "Check scanning resolution, then press Start key again." The scanned data exceeded maximum data capacity. Specify the scan size and resolution again. Note that it may not be possible to scan very large originals at a high resolution. For details about the settings for the [...]

  • Page 215

    Messages Causes Solutions "Not all of the image will be scanned." Using "Specify Reproduction Ratio" to scale down a large document may cause part of the image to be lost. Specify a large size in [Specify Size], and then try to scan the original again. If displaying the entire image is not necessary, press the [Start] key to sta[...]

  • Page 216

    Messages Causes Solutions "Memory is full. Scanning has been cancelled. Press [Send] to send the scanned data, or press [Cancel] to delete." Because there is not enough free hard disk space in the machine for delivering or sending by e-mail while storing in the Document Server, only some of the pages could be scanned. Specify whether to u[...]

  • Page 217

    Messages Causes Solutions "Transmission has failed. Insufficient memory in the destination hard disk. To check the current status, press [Scanned Files Status]." Transmission has failed. There was not enough free space on the hard disk of the SMTP server, FTP server, or client computer at the destination. Allocate sufficient space. "[...]

  • Page 218

    When data cannot be sent because there are too many documents or pages Messages Causes Solutions "Exceeded max. number of pages per file. Do you want to store the scanned pages as 1 file?" The file being stored has exceeded the maximum number of pages for one file. Specify whether to store the data or not. Scan the pages that were not sca[...]

  • Page 219

    Messages Causes Solutions "Cannot start scanning because communication was failed." The [Take no action] setting has been selected on the client computer, forcing the client computer to remain inactive when it receives scan data. Open scanner properties, click the [Events] tab, and then select [Start this program] as the computer's r[...]

  • Page 220

    Messages Causes Solutions "Cannot write on the memory storage device because the device is write- protected." The memory storage device is write-protected. Unlock the write-protection on the memory storage device. "Cannot write on the memory storage device. Check the memory storage device and machine settings." The memory storag[...]

  • Page 221

    Messages Causes Solutions "Any of Login User Name, Login Password or Driver Encryption Key is incorrect." The entered login user name, password, or driver encryption key was invalid. Check your login user name, login password, or driver encryption key, and then enter them correctly. For details about login user name, login password, and d[...]

  • Page 222

    Messages Causes Solutions "Error has occurred in the scanner driver." An error has occurred in the driver. • Check whether the network cable is connected correctly to the client computer. • Check whether the Ethernet board of the client computer is recognized correctly by Windows. • Check whether the client computer can use the TCP/[...]

  • Page 223

    Messages Causes Solutions "Insufficient memory. Reduce the scanning area." Scanner memory is insufficient. • Reset the scan size. • Lower the resolution. • Set with no compression. For details about the settings, see TWAIN driver Help. The problem may be due to the following cause: • Scanning cannot be performed if large values ar[...]

  • Page 224

    Messages Causes Solutions "Scanner is in use for other function. Please wait." A function of the machine other than the Scanner function is being used such as the Copier function. • Wait for a while, and then reconnect. • Cancel the job that is being processed. Press the [Stop] key. Follow the instructions in the message that appears [...]

  • Page 225

    Messages Causes Solutions "Cannot find "XXX" scanner used for the previous scan. "YYY" will be used instead." ("XXX" and "YYY" indicate scanner names.) The machine is not connected to the network correctly. • Check that the previously used scanner is connected to the network correctly. • Cancel [...]

  • Page 226

    Messages Causes Solutions "Scanner is not available. Check the scanner connection status." Network communication is not available because the machine's IP address could not be obtained from the host name. If only "IPv6" is set to [Active], the IPv6 address might not be obtained. • Check whether the machine's host nam[...]

  • Page 227

    When Other Messages Appear Messages Causes Solutions "Cannot connect with the wireless card. Turn the main power switch off, then check the card." (A "wireless LAN board" or "Bluetooth interface unit" is referred to as a "wireless card".) • The wireless LAN board was not inserted when the machine was turned[...]

  • Page 228

    Messages Causes Solutions "Self checking..." The machine is performing image adjustment operations. The machine may perform periodic maintenance during operations. The frequency and duration of maintenance depends on the humidity, temperature, and printing factors such as number of prints, paper size, and paper type. Wait for the machine [...]

  • Page 229

    Messages Causes Solutions "Captured file exceeded max. number of pages per file. Cannot send the scanned data." The maximum number of pages per file has been exceeded. Reduce the number of pages in the transmitted file, and then resend the file. For details about the maximum number of pages per file, see "Storage Function", Scan[...]

  • Page 230

    When the Address Book Is Updated Messages Causes Solutions "Updating the destination list has failed. Try again?" A network error has occurred. • Check whether the server is connected. • Antivirus programs and firewalls can prevent client computers from establishing connection with this machine. • If you are using anti-virus softwar[...]

  • Page 231

    When Data Cannot Be Sent Due to a Problem with the Destination Messages Causes Solutions "Some invalid destination(s) contained. Do you want to select only valid destination(s)?" The specified group contains fax destinations, e-mail destinations, and/or folder destinations, either of which are incompatible with the specified transmission [...]

  • Page 232

    Messages Causes Solutions "XXX cannot be YYY because the device certificate used for the S/ MIME signature is not currently valid." (XXX and YYY indicate the user action.) The device certificate (S/ MIME) has expired. A new device certificate (S/MIME) must be installed. For details about how to install a device certificate (S/ MIME), see [...]

  • Page 233

    When Problems Occur While Logging In Messages Causes Solutions "Authentication has failed." The entered login user name or login password is not correct. For details about the correct login user name and login password, see Security Guide. "Authentication has failed." The machine cannot perform authentication. For details about [...]

  • Page 234

    Messages Causes Solutions "Exceeded time limit for LDAP server search. Check the server status." A network error has occurred and connection has failed. • Try the operation again. If the message is still shown, the network may be busy. • Check that the correct settings for LDAP server are listed in [Administrator Tools] of [System Set[...]

  • Page 235

    INDEX 2 Sided Print........................................................ 110 A Address Book................................... 11, 94, 95, 228 Address Book Management................................. 48 ADF................................................. 8, 29, 33, 38, 68 ADF's extender................................................ 31, 3[...]

  • Page 236

    Internal Finisher SR3130......................... 37, 38, 40 Internal Finisher SR3180......................... 37, 38, 40 Internal shift tray....................................... 37, 38, 40 Internal tray 1.................................................. 30, 33 Internal tray 2........................................... 37, 38, 40 Interrupt key..[...]

  • Page 237

    Scan settings........................................................ 135 Scan to Folder............................................... 23, 117 Scanner.... 47, 117, 209, 211, 213, 214, 215, 216, 217, 222 Sending scan files........................................... 10, 23 Shared folder....................................................... 118 Shor[...]

  • Page 238

    MEMO 236 EN GB EN US EN AU D176-7503[...]

  • Page 239

    © 2013[...]

  • Page 240

    D176-7503 AU EN US EN GB EN[...]