Ricoh G1168610A manual

G1168611A_1.1 0 EN USA G116-8610A Copyright © 2004, 2005 1 Maintenance Guide Read This First Trademarks........................................................... .................................................. 3 How to Read This Manual .............................................. ....................................... 4 Paper and Other Medi[...]

2 Replacing the Fusing Unit ............... .............. ................ .............. .............. .............. . 53 Cleaning the Printer Cautions to Take When Cleaning .................................................................. ..... 60 Cleaning the Friction Pad......................................................... .............[...]

Read This First G1168611A_1.10 Copyright © 2004, 2 005 3 Trademarks Microsoft, Windows and Windows NT are registered trademarks of Microsoft Corporation in the United St ates and/or ot her countrie s. IPS-PRINT Printer Language Emulat ion Copyright© 1999-2 000 Oak Technolo- gy, Inc., All ri ghts reserved. Bluetooth ® is a registere d trademark o[...]

Read This First 4 How to Read This Manual The following set of sym bols is used in this manual. This symbol indicates a potent ially hazardous situation th at might resu lt in death or serious injury when you misuse the machin e without following th e instructions under this symbo l. Be sure to read th e instructions, al l of which are described in[...]

G1168611A_1.10 Copyright © 2004, 2 005 5 Paper and O ther Media Paper and Other Media Supported by This Printer This section de scribes the pa per size, feed dire ction, and the maximum amoun t of paper tha t can be loaded into e ach paper tray in this printer. ❒ The following symb ols and terminolog y are used to rep resent the feed direc- tion[...]

Paper and O ther Media 6 • The size is su pported an d indicated on the tray di al. Be sure to set the pa- per size dial to match the actual paper size loaded in the tra y. • The size is supporte d but not indicated on the tray dial. You should se t the tray dial to “ p ”, and select the paper si ze with the control pan el. • The size is [...]

Paper and O ther Media 7 The size is supported, bu t it should be set as a custom size using the con- trol panel. The supported size may differ depe nding on the printer lang uage you use. Set as a custom size set ting using the control panel. The following sizes are suppor ted: • Bypass Tray: approxi mately 90 - 305 mm in widt h, and 148 - 432 m[...]

Paper and O ther Media 8 • The size is su pported an d indicated on the tray di al. Be sure to set the pa- per size dial to match the actual paper size loaded in the tra y. • The size is supporte d but not indicated on the tray dial. You should se t the tray dial to “ p ”, and select the paper si ze with the control pan el. • The size is [...]

Paper and O ther Media 9 • Paper Feed Unit (Tra y 2/3): approximatel y 7.17 - 11.69 inches in wi dth, and 6.3 - 17.01 i nches in length. • The size is not suppor ted. ❖ Paper weight and number of sheets to be set ❒ Check that the top of the stac k is not higher than the li mit mark inside the tray. ❒ The envelope feeder unit require s the[...]

Paper and O ther Media 10 Paper Recommendations Loading Paper ❒ Do not use ink-jet pri nter paper because i t may stick to the fusi ng unit and cause a pape r misfeed. ❒ When printing on OHP transparencie s that have a print side, load them with the print side over on the bypa ss tray. Not taking this p recaution may ca use them to stick to th [...]

Paper and O ther Media 11 Thick Paper OHP transparencies Enabled paper feeding tray Any input tray can be used. Number of sheets that can be set • Tray 1: 500 • Tray 2, Tray 3 (Paper Feed Unit Type 610): 500 • Bypass Tray: 100 ❒ Make sure paper is not stacked higher than the upper limit mark ( T ) inside the tray. Make sure paper is not sta[...]

Paper and O ther Media 12 Envelopes Paper not supported by this printer Avoid using the follow ing paper as th ey are not supported b y this printer. • Paper meant for an ink-jet printer • Bent, folded, or creased paper • Curled or twisted paper • Torn paper • Wrinkled paper • Damp paper • Paper that is d ry enough to em it static ele[...]

Paper and O ther Media 13 • Paper that ha s already been printed onto, except a preprinte d letterhead Malfunctions a re especially l ikely when using pa per printed o n by other than a laser printer (e.g. mono chrome and color copiers, ink-jet printers, etc.) • Special pape r, such as thermal pa per, aluminum foil, ca rbon paper and con- ducti[...]

Paper and O ther Media 14 ❖ Paper A Print area B Feed direction C Approx. 4.2 mm (0.18 inches) D Approx. 4.2 mm (0.18 inches) ❒ The print ar ea may vary depen ding on the paper size, printer language and printer drive r settings. ❖ Envelope A Print area B Feed direction C Approx. 4.2 mm (0.18 inches) D Approx. 4.2 mm (0.18 inches)[...]

Paper and O ther Media 15 ❒ The print ar ea may vary depen ding on the paper size, printer language and printer drive r settings.[...]

Paper and O ther Media 16 Loading Paper This describes how to load paper in to the paper tra y and bypass tray. Loading Paper in Tray 1 and the optional paper feed unit The following example expla ins loading procedure for the standard paper tray (Tray 1). The sa me procedure ca n be used for the optional paper feed unit. ❒ Make sure paper is not[...]

Paper and O ther Media 17 C Load paper into the tray with the print side down. ❒ Confirm that the top of the stack is no t higher th an the li mit mark inside t he tray. ❒ Confirm that paper fits under the rear gu ide. D Lift the front of the tray, and then slid e it carefully into the printer until it stops. ❒ Do not slide the paper tray in [...]

Paper and O ther Media 18 Changing the paper size ❒ Confirm that the setting of th e paper size dial matches the paper size and fe ed direction of the paper in th e tray, otherwise the print er might be damaged, o r printing problems might occur. The following ex planation uses the example of “Tray 1” for the paper tray. A Lift the paper tray[...]

Paper and O ther Media 19 D Slide the catches inwards to unlock the tray. E Slide the tray until it stops. F Return the catches to th eir original positions. ❒ Confirm that the catches re turn to their origin al po sitions securely. If they are not locked securely, pa per misfeeds might occu r.[...]

Paper and O ther Media 20 G Adjust the rear and side guides to the paper size you want to load. ❒ To avoid damage , pinch the paper guides when moving them. H Load paper into the tray with the print side down. ❒ Confirm that the top of the stack is no t higher th an the li mit mark inside t he tray. ❒ Confirm that paper fits under the rear gu[...]

Paper and O ther Media 21 ❒ Do not slide the paper tray in with force. If you do, the fron t and side guides might move. J Attach the paper tray cover provided when you have pulled out the tray extension. ❒ The paper tray cover contai ns four mounting holes. • Use the two outer holes when attachi ng the paper tray cover as a cov er for the st[...]

Paper and O ther Media 22 B Press the {U} or {T} key to display [ Paper Input ], and then press the { # Enter } key. The paper selectio n menu appears. C Press the {U} or {T} ke y to display [ Tray Paper Size ], and then press the { # Enter } key. The paper tray sel ection menu appea rs. D Press the {U} or {T} key to display the target paper tray, [...]

Paper and O ther Media 23 ❒ The printer cannot print from applications that do no t support custom size pa- per. A Press the { Menu } key. The [ Menu ] screen appears on the display. B Press the {U} or {T} key to display [ Paper Input ], and then press the { # Enter } key. The paper selectio n menu appears. C Press the {U} or {T} ke y to display [...]

Paper and O ther Media 24 The screen for enterin g the length appear s. G Press the {U} or {T} key to set the vertical value , and then press the { # Enter } key. After about two seco nds, the display returns to the menu. H Press the { Online } key. The initial screen appears. Specifying a paper type for paper tr ay and the optional paper feed unit[...]

Paper and O ther Media 25 When the optional paper feed units are installed in the printer, [ Tray 2 ] and [ Tray 3 ] will appear de pending on the number o f the installed units. The paper type sele ction menu appear s. E Press the {U} or {T} key to display the target paper tray, and then press the { # Enter } key . After about two seco nds, the di[...]

Paper and O ther Media 26 A Close by pressing the mark in th e center of the bypass tray. Specifying standard size paper for the Bypass Tray ❒ Shuffle the paper be fore load ing the stack o nto the tra y, so multip le sheets are not fed in together. ❒ Set the size and direction o f the loaded p aper on the contr ol panel or with the printer dri[...]

Paper and O ther Media 27 ❒ If you load A4 K or larger, or 8 1 / 2 × 11 K or larger, slide out the bypass tr ay extension ( ) and then flip it open ( ). B Adjust the side guides to the paper width. ❒ Confirm that paper fits under th e side guides. ❒ Sheets of A4 K or 8 1 / 2 x 11 K length or lon ger must be loaded on e at a time. Support the[...]

Paper and O ther Media 28 C To set the paper size and fe ed direction, Press the { Menu } key. The [ Menu ] screen appears on the display. D Press the {U} or {T} key to display [ Paper Input ], and then press the { # Enter } key. The paper selectio n menu appears. E Check [ Bypass Size ] appears, and then press the { # Enter } key. The paper size s[...]

Paper and O ther Media 29 For control pa nel settings when u sing thick paper, OHP transparencies, or post cards, see p.30 “ Specifying a paper type for the Bypa ss Tray ” . Specifying custom size pa per for the Bypass Tray ❒ The settings of cust om sized paper that take effect are not the settin gs made on the control panel b ut the settings[...]

Paper and O ther Media 30 E Press the {U} or {T} key to set the horizontal value, and then press the { # Enter } key. By pressing the key, the value increase s or decreases by 0.01 inch. By press- ing and holding the key, the value varies by 0.1 inch or 1 inch. F Press the {U} or {T} key to set the vertical value , and then press the { # Enter } ke[...]

Paper and O ther Media 31 A Press the { Menu } key. The [ Menu ] screen appears on the display. B Press the {U} or {T} key to display [ Paper Input ], and then press the { # Enter } key . The paper selectio n menu appears. C Press the {U} or {T} key to display [ Paper Type ], and then press the { # En- ter } key. The paper tray sel ection menu appe[...]

Paper and O ther Media 32 Loading Envelopes As there are many kin ds of envelope s, be sure to check if tho se to be used are supported by th is printer. For more inform ation abo ut envelope s, see p.12 “ Envelopes ” . ❒ Even if the optional enve lope feeder is not installe d, you can select envelope sizes for Tray 2 and Tray 3 using the con[...]

Paper and O ther Media 33 ❒ Confirm that the edge s of envelope s fit under the side guides. C Set the envelope size and feed direct ion. Press the { Menu } key. The [ Menu ] screen appears on the display. D Press the {U} or {T} key to display [ Paper Input ], and then press the { # Enter } key. The paper selectio n menu appears. E Check [ Bypass[...]

Paper and O ther Media 34 Loading envelopes into th e Envelope Feeder Unit ❒ With the optiona l envelope fee der unit, you can load up to 60 envelopes at the same time. For more information abou t envelopes, see p.12 “ Envelopes ” . The following explanation uses the example of installin g the envelope feeder un it in “Tray 2”. A Slide th[...]

Paper and O ther Media 35 D Push the bottom plate down until it locks into place. E Load envelopes into the envelope feeder unit, with the print side down and the flap on the left as shown in the illustration. ❒ Confirm that the envel ope flaps are securel y folded down, and th at there is no air inside the en velopes. ❒ Confirm that the top of[...]

Paper and O ther Media 36 F Pinch the side guides, and then slid e them along the edge of the enve- lope stack. G Pinch the rear guide, and then slide it along the edge of the envelope stack. H Lift the front of the tray, and then slid e it carefully into the printer until it stops. ❒ Do not slide the paper tray in with force. If you do, the fron[...]

Paper and O ther Media 37 I Press the { Menu } key. The [ Menu ] screen appears on the display. J Press the {U} or {T} key to display [ Paper Input ], and then press the { # Enter } key. The paper selectio n menu appears. K Press the {U} or {T} ke y to display [ Tray Paper Size ], and then press the { # Enter } key. The paper tray sel ection menu a[...]

Paper and O ther Media 38 The initial screen appears. Switching between Paper Trays When paper of th e same size is loade d in both the stan dard tray and t he paper feed unit (optio n), paper will be fed from the stan dard tray when you st art print- ing. To print o n paper lo aded in the paper feed u nit, switch the tray to be used to the paper f[...]

G1168611A_1.10 Copyright © 2004, 2 005 39 Replacing Consumables and Mainte nance Kit Replacing the Toner Cartridge Replace the tone r cartridge if the fol lowing message appe ars on the display: ❒ Do not expo se the toner ca rtridge to ligh t for a long time. Do not leave the front cover open for a lon g time. If the toner ca rtridge is expose d[...]

Replacing Consumables and Mainte nance Kit 40 ❒ When handling toner cartridg es, never stand them up on either end or position them upside d own. ❒ Store toner ca rtridges in a cool dark place. ❒ Actual pr intable number s vary depend ing on image volume and den sity, num- ber of pages printed at a time , paper type and size, and environm ent[...]

Replacing Consumables and Mainte nance Kit 41 C Wipe around the metallic registration ro ller by turning with a soft damp cloth. ❒ Do not use c hemical clean er or organi c solvent such a s thinner or ben- zene. D Take the new toner cartridge from the box. E Place the toner cartridge on a flat surf ace. Pull out the tape inside the unit horizonta[...]

Replacing Consumables and Mainte nance Kit 42 F Hold the grips of the cartridge, and then insert it i nto the printer until it stops. G Push down the toner cartridge to se ttle it in appropriate position. H Close the front cover by pressing the left and right si de indentations. ❒ Do not close the front cover w ith force. If you cannot clos e the[...]

Replacing Consumables and Mainte nance Kit 43 ❒ Please cooperate with the toner cartridge recycl ing program, whereby are collected used toner cartridges. Fo r de tails, consult with the store where the printer was purchased or with a sales or service representative.[...]

Replacing Consumables and Mainte nance Kit 44 Replacing the Maintenance Kit The maintenance kit contai ns parts for mainta ining the printer. Replace the mainte nance kit if the following messag e appears on the displ ay: Before Replacing Replace all the parts included in Maintenance Kit at the same time. Replace them according to the foll owing pr[...]

Replacing Consumables and Mainte nance Kit 45 Replacing the Friction Pad Replace all fric tion pad of the tray. There are two kinds of friction pads. One is for the paper tray (Tray 1) , and the other are for the pap er feed unit(s) (Tray 2, 3). The following p rocedure show s how to replacing friction pad o f the paper t ray (Tray1). A Lift the pa[...]

Replacing Consumables and Mainte nance Kit 46 D Use a sharp-pointed item like a ball- point pen, to release the two catches that lock the friction pad. ❒ The friction pad may fall off when the catches are released. Place your hand over the fr iction pad while re leasing the catches . ❒ The friction pad spring may come off. Be careful not to los[...]

Replacing Consumables and Mainte nance Kit 47 Attach the center pro jection of the n ew friction pad to the spri ng, and then align the projection of b oth sides of th e friction pad to the h oles of the paper tray. Then push the fricti on pad as shown in the il lustration until it clicks. After pushin g in the friction pad, try pushing it several [...]

Replacing Consumables and Mainte nance Kit 48 B Pull the toner cartridge out of the pr inter, while lifting the front side. ❒ Be sure to place th e used cartridge on t he level place. C To avoid making your hands dirty with toner from the transfer roller, wear the gloves included in the maintenance kit. D Hold the lock levers (“ ” parts), and[...]

Replacing Consumables and Mainte nance Kit 49 F Insert the new transfer roller on the socket with the gear of the roller po- sitioned on the left. ❒ Do not insert the roller on the back of the socket, or the printer might be damaged. ❒ Insert the metallic part of the roller on the socket. If yo u insert the sponge part of the roller, the roller[...]

Replacing Consumables and Mainte nance Kit 50 I Hold the grips of the toner cartridge, and then insert it into the printer until it stops. J Lower the toner cartridge wh en it touches the back. K Close the front cover by pressing the left and right si de indentations. Replacing the Paper Feed Rollers Replace all fe ed rollers incl uding the printer[...]

Replacing Consumables and Mainte nance Kit 51 ❒ The following ar e examples of repla cing the paper feed rol ler on the paper tray. ❒ You can replace the pape r feed roller on the optional pa per feed unit by fol- lowing the pro cedures below. Th e paper fe ed roller on the optional pa per feed unit differs from the one on the paper tray. Confi[...]

Replacing Consumables and Mainte nance Kit 52 ❒ If the printer is equipped w ith the optional p aper feed un it, do not move the printer and the un it together, because they are not securely attache d. C Slide the green lock lever to the left ( ), and then remove the paper fe ed roller ( ). D While sliding the green lock lever to the left ( ), se[...]

Replacing Consumables and Mainte nance Kit 53 F Place paper in the paper trays and additional removed paper trays. Lift the front of the tray, and then slide it carefully into the printer until it stops. G Reinstall the optional duplex unit if it was removed. See p.108 “ Moving and Transp orting the Pr inter ” , Appendix. Replacing the Fusing U[...]

Replacing Consumables and Mainte nance Kit 54 B Remove the rear cover in a horizontal direction. C Lift the lock levers of the fusing unit as shown in the illustration. D Pull the fusing unit out.[...]

Replacing Consumables and Mainte nance Kit 55 E Pull out the pins on both sides of the new fusing unit. F Replace the new fusing unit into the printer. G Push the lock levers of the fusing unit down until it clicks.[...]

Replacing Consumables and Mainte nance Kit 56 H Insert the rear cover to the ins ide grooves on both sides of the printer in a horizontal direction. I Close the rear cover. J Print a configuration page to conf irm that the printer works properly. For more information about printing the configuratio n page, see “Test Print- ing”, Setup Guide.[...]

Replacing Consumables and Mainte nance Kit 57 Replacing the fusing unit with the duplex unit attached A Push down the lever on the right side of the duplex unit ( ), and then pull it out until it stops ( ). B Lift the lock levers of the fusing unit as shown in the illustration. C Pull the fusing unit out.[...]

Replacing Consumables and Mainte nance Kit 58 D Pull out the pins on both sides of the new fusing unit. E Replace the new fusing unit into the printer. F Push the lock levers of the fusing unit down until it clicks.[...]

Replacing Consumables and Mainte nance Kit 59 G Align the power cable with the groove of the left slide of the duplex unit, and then insert the duplex unit into ba ck of the printer aligning the rails inside of the printer until it is connected. H Print a configuration page to conf irm that the printer works properly. For more information about pri[...]

G1168611A_1.10 Copyright © 2004, 2 005 60 Cleaning the Printer Cautions to Take When Cleaning Clean the printer periodically to maintain fine printing. Dry wipe the exterior with a soft cloth. If dry wiping is not eno ugh, wipe with a soft, wet cloth t hat is wrung o ut well. If you still ca nnot remove t he stain or grim e, use a neutral detergen[...]

Cleaning the Printer 61 Cleaning the Friction Pad If the friction pad is dirty, a multi-feed or a misfeed might occur. In this case, clean the pad as follows: A Lift the paper tray slightly, and then pull it out until it stops. Lift the front side of the tray, and then pull it out of the printer. B Place the tray on a flat sur face. When there is p[...]

Cleaning the Printer 62 D Load paper into the paper tray with th e print side up. Carefully slide the paper tray into the printer until it stops. ❒ Do not slide the paper tray in with force. If you do, the fron t and side guides might move. ❒ If misfeeds or multi-fe eds of paper occur after cleaning the friction pad, contact your sal es or serv[...]

Cleaning the Printer 63 Cleaning the Paper Feed Roller If the paper feed roller is di rty, a misfeed might occur. In this case, clean the roller as follows: ❒ The following a re examples of clea ning the paper fee d roller on the paper tray. ❒ You can clean the p aper feed roller on th e optional pape r feed unit by follow- ing the procedure s [...]

Cleaning the Printer 64 C Lift the paper tray slightly, and then pull it out until it stops. Lift the front side of the tray, and then pull it out of the printer. D Move the printer to the edge of a stable table or desk. ❒ Do not put th e printer on an unstable or tilted surface. ❒ If the printer is equipped w ith the optional p aper feed un it[...]

Cleaning the Printer 65 E Slide the green lock lever to the left ( ), so that the paper feed roller can be released ( ). F Wipe the rubber part of the roller with a soft damp cloth. Then, wipe it with a dry cloth to remove the water. ❒ Do not use c hemical clean er or organi c solvent such a s thinner or ben- zene. G While sliding the green lock [...]

Cleaning the Printer 66 H Move the printer to the place where it was placed. Carefull y slide the pa- per tray into the printer until it stops. ❒ Do not slide the paper tray in with force. If you do, the fron t and side guides might move. ❒ Follow the same procedure to cl ean the pa per feed roller of the optional p a- per feed Unit.[...]

Cleaning the Printer 67 Cleaning the Registration Roller If the registration roller is dirty, a misfeed might occur. In this case, clean the roll- er as follows: Clean the registrati on roller if dots (caused by specks of pape r stuck to the roller) appear on printe d OHP transparencies. A Turn off the power, and then unplug the power cable. B Open[...]

Cleaning the Printer 68 ❒ Do not put th e toner cartridge on an unstable or t ilted surface. D Wipe around the metallic registration ro ller by turning with a soft damp cloth. ❒ Do not use c hemical clean er or organi c solvent such a s thinner or ben- zene. E Hold the grips of the toner cartridge, and then insert it into the printer until it s[...]

Cleaning the Printer 69 G Close the front cover by pressing the left and right si de indentations. ❒ Carefully close the front cover. If you cannot close the cove r easily, pull the toner cartridge out of the printer and insert it again. After that, clo se the front cover again.[...]

G1168611A_1.10 Copyright © 2004, 2 005 70 Adjusting the Printer Adjusting the Image Density You can adju st the image densit y when the print side of the page is a shaded or print image is too light. ❒ Extreme settings may crea te printouts tha t appear dirty. ❒ Image density settings should b e made from the application or the printer driv- e[...]

Adjusting the Printer 71 Return to the ma intenance me nu. F Press the { Online } key. The initial screen appears.[...]

Adjusting the Printer 72 Adjusting Tray Registration You can adjust the registration of ea ch tray. The vertical adju stment is used fo r all trays. Normally, you need no t update the registrat ion. But when the option al paper feed unit or the du plex unit is installe d, updating is useful in some cases. The following pro cedure describes how to a[...]

Adjusting the Printer 73 F Confirm the position of the image on the test sheet, and then adjust the registration value. G Press the {U} or {T} ke y to display [ Adjustment ], and then press the { # Enter } key. H Press the {U} or {T} key to set the registration value (mm). I Press the {U} or {T} key to set the digit of the registration value (mm). [...]

Adjusting the Printer 74 The display returns to the print area [ Adjustment ] menu. L Print the test sheet to conf irm the adjustment result. M Press the { Online } key. The initial screen appears. Registration: Adjustment[...]

G1168611A_1.10 Copyright © 2004, 2 005 75 Troubleshootin g Error & Status Messages on the Control Panel This section explains wh at the messa ges that appea r on the control p anel mean and what to do when a particu lar message ap pears. ❖ Messages (in alphabetical order) Messages/Second messages Description Solution Call Service: EC Power O[...]

Troubleshootin g 76 Error: Enter 10 or 26 characters An ID with an invalid number of digits was entered for the WEP key. Enter the correct number of digits for the WEP key. Hardware Problem Ethernet An error has occurred in the op- tional Network Interface Board. Turn the power off, and then on. If the message appears again, call your sales or serv[...]

Troubleshootin g 77 Hardware Problem IEEE1394 The printer identified an IEEE 1394 interface board error. Turn the power off, and then on. Remove and re-install the IEEE 1394 interface board correctly. A Check the IEEE 1394 interface board is correctly attached to the computer. B Check the IEEE 1394 interface ca- ble is securely connected. C Unplug [...]

Troubleshootin g 78 Hardware Problem Parallel I/F There is a problem with the par- allel interface. If you use the parallel I/F, replace the interface cable that caused the error. If the message appears again, contact your sales or service representative. Hardware Problem USB There is a problem related to the Universal Serial Bus Con- nection and H[...]

Troubleshootin g 79 Invalid Password Try again The password entered using the control panel is not correct. Enter the correct password using the control panel. Load Correct Size Paper / Press # to continue The paper size setting on the tray differs from that of actual paper size in the tray. Load { paper size } paper of the select- ed feed directio[...]

Troubleshootin g 80 Ready The default ready message. The printer is ready to use. No action required. Remove Misfeed Duplex Unit / Open Duplex Unit Cover There is misfeed in the Duplex Unit. Remove the misfed paper. See p.104 “ When “Remove Misfeed Duplex Unit” Appears ” . Remove Misfeed Internal Path / Open Front Cover There is a misfeed i[...]

Troubleshootin g 81 Reset Toner Cartridge The toner cartridge is not set correctly. Set the toner cartridge correctly. See p.39 “ Replacing the Toner Car- tridge ” . The toner cartridge is not set in- stalled. If the cartridge is installed, close the front cover and turn the off power switch and then on. If the message appears again, contact yo[...]

Troubleshootin g 82 Warming up... The printer is warming up or toner is being supplied. Wait until the panel display change the [ Ready ] . Messages/Second messages Description Solution[...]

Troubleshootin g 83 Printer Does Not Print Possible Cause Solutions Is the power on ? Confirm that the cable is securely plugged into the power outlet and the printer. Turn on the power. Does the Online indicator stay on ? If not, Press the { Online } key to light it. Does the Alert indicator stay red ? If so, check the error message on the display[...]

Troubleshootin g 84 If printing still does not start, co ntact your sales o r service representat ive. Con- sult with the store whe re the printer was purchased fo r information about the lo - cation of sales or service repr esentatives. Checking the port connection When the printer is directly connecte d vi a the PC cable and the data-in indicato [...]

Troubleshootin g 85 Windows 95/98/Me A Click [ Start ], point to [ Settings ] and then click [ Printers ]. B Click to select the icon of the pr inter. Next, on the [ File ] menu, click [ Prop- erties ]. C Click the [ Details ] tab. D Check the [ Print to the following port ] box to confirm that the correct port is selected. Windows 2000 A Click [ S[...]

Troubleshootin g 86 E Click the [ Port ] tab. F Check the [ Print to the following port(s). ] box to confirm that the correct port is selected. Windows NT 4.0 A Click [ Start ], point to [ Settings ] and then click [ Printers ]. B Click to select the icon of the printer. After that, on the [ File ] menu, click [ Properties ]. C Click the [ Port ] t[...]

Troubleshootin g 87 Other Printing Problems Status Possible Causes, Descriptions, and Solutions The print side of the page is a hazy gray. Adjust the image density. See p.70 “ Adjusting the Image Density ” . If paper is curled, correct it. If you continuously print data that contains extremely small amo unt of words or images in the printable a[...]

Troubleshootin g 88 Nothing is printed on the paper. Check if the tape of the toner cartrid ge is completely removed. Be sure to remove the tape completely when replacing the toner car- tridge. See p.39 “ Replacing the Toner Cartridge ” . ❒ If the power switch is turned on with the tape still attached to the toner cartridge, the printer might[...]

Troubleshootin g 89 Output are not delivered to the selected tray you require. Check the paper size settings. The size selected with the paper size dial might be different from the actual paper size. Make the cor- rect dial setting. See p.16 “ Loading Paper in Tray 1 and the optional paper feed unit ” . When using the Bypass Tray, set the paper[...]

Troubleshootin g 90 If the problem cannot be solved, contact your sales or service repr esentative. The paper size appears on the control panel and printing is not performed with PDF Direct Print. When using PDF Direct Print, printout requires paper set within the PDF file. When a message indicating a paper size appears, e ither place the indicated[...]

Troubleshootin g 91 Additional Troubleshooting Problems Solutions Strange noise is heard. If a supply was recently replaced or an option attached in the area the strange noise is coming from, check the supply or option is properly attached. If the strange noise persists, con- tact your sales or service representative. No e-mail is received when an [...]

Troubleshootin g 92 If the machine is still n ot operating satisf actorily, contact your sales or service representative . Consult with the store wher e the printer was pu rchased for infor- mation about the location of sa les or service representatives. Alert Resolving is set for send- ing e-mail, but no Alert-resolved e-mail is sent. If the power[...]

G1168611A_1.10 Copyright © 2004, 2 005 93 Removing Misfed Paper Removing Misfed Paper An error message ap pears if a paper misfee d occurs. The error message gives the location of the misfeed. ❒ Misfed paper may be covered in toner. Be careful not to get toner on your hands or clothes. ❒ Toner on pri nts made after remo ving misfed p aper may [...]

Removing Misfed Paper 94 When “Remove Misfeed Paper Tray” Appears ❒ Forcefully removing misfed p aper may cause paper to tear and le ave scraps of paper in th e printer. This might cause a m isfeed and damag e the printer. A Lift the paper tray slightly. Pull it out until it stops, and then remove the misfed paper. B Carefully sli de the pape[...]

Removing Misfed Paper 95 C Open the front cover by pushing the front cover release button, and then close it to reset the misfeed condition. ❒ You can appl y this proced ure for both the pape r tray and the o ptional paper feed unit. ❒ To reset the misfee d condit ion, open an d close the front cover, then the in- dicator will be off.[...]

Removing Misfed Paper 96 When “Remove Misfeed Internal Path” Appears ❒ Forcefully removing misfed p aper may cause paper to tear and le ave scraps of paper in th e printer. This might cause a m isfeed and damag e the printer. A Open the front cover by pushing the front cover release button. B Lift the front side of the toner cartridge , and t[...]

Removing Misfed Paper 97 C Pull out the misfed paper by holding both sides of paper. Be careful not to get toner dust on your hands or clothes. D Hold the grips of the toner cartridge, and then insert it into the printer until it stops. E Push down the toner cartridge to se ttle it in appropriate position.[...]

Removing Misfed Paper 98 F Close the front cover by pressing the left and right si de indentations. ❒ If paper is fed from the bypass tray, be sure to remove all the paper from the bypass tra y and close it before open ing the fro nt cover.[...]

Removing Misfed Paper 99 When “Remove Misfeed Paper Exit Cover” Appears ❒ Forcefully removing misfed p aper may cause paper to tear and le ave scraps of paper in th e printer. This might cause a m isfeed and damag e the printer. Removing misfed paper from the exit cover A Open the paper exit cover. B Remove the misfed paper. • When removing[...]

Removing Misfed Paper 100 C Close the paper exit cover until it clicks. Removing misfed paper from the fusing unit A Open the rear cover by pushing the two knobs. B Remove the rear cover in a horizontal direction.[...]

Removing Misfed Paper 101 C Lift the lock levers of the fusing unit as shown in the illustration. D Pull the fusing unit out. E Hold the tab, and then remove the misfed paper. ❒ Do not touch the metal part of t he fu sing unit. It beco mes very hot. Touch- ing it could resu lt in a burn.[...]

Removing Misfed Paper 102 F Insert the fusing unit until it stops. G Push the lock levers of the fusing unit down until it clicks. H Insert the rear cover to the ins ide grooves on both sides of the printer in a horizontal direction.[...]

Removing Misfed Paper 103 I Close the rear cover.[...]

Removing Misfed Paper 104 When “Remove Misfeed Duplex Unit” Appears ❒ Forcefully removing misfed p aper may cause paper to tear and le ave scraps of paper in the duplex unit. This might cause a misfeed and damage the pri nt- er. Removing the misfed paper inside the cover A Open the rear cover of the duplex unit. B Remove the misfed paper. •[...]

Removing Misfed Paper 105 C Close the rear cover of the duplex unit. D Lift the lever ( ), and then open the cover of the duplex unit ( ). E Remove the misfed paper.[...]

Removing Misfed Paper 106 F Close the cover of the duplex unit. Removing misfed paper inside the duplex unit A Push down the lever on the right side of the duplex unit ( ), and then pull it out until it stops ( ). B Lift the guide board inside the duplex unit, and then remove the misfed paper.[...]

Removing Misfed Paper 107 ❒ When A5 L paper misfeeds, you mig ht not be able to remove it b y pulling the duplex unit ou t. In this case, pul l the paper tray out, and then remove the paper. C Align the power cable with the groove of the left slide of the duplex unit, and then insert the duplex unit into ba ck of the printer aligning the rails in[...]

G1168611A_1.10 Copyright © 2004, 2 005 108 Appendix Moving and Transporting the Printer Repack the printer in its original pa cking materials for tran sporting. ❒ Be sure to disconnect all ca bles from the printer before transport ing it. ❒ The printer i s a precision pi ece of machinery . Take care to av oid damage dur- ing shipme nt. ❒ If [...]

Appendix 109 D Lift the printer and move it to the place where you want to install it. ❒ When lifting the machine, use the inset grips on both sides. Otherwise the printer coul d break or cau se injury if dropped. ❒ Be sure to move the prin ter horizontally. Moving the printer facing up on down may cause the toner to scatter. ❒ If the optiona[...]

Appendix 110 Consumables Toner Cartridge *1 A4, 3% test chart ❒ The actual number of print ed pages you get from a particular toner cartrid ge depends on the type and size of paper you are using, the contents of your print images, an d printing en vironment conditio ns. All this means t hat a toner cartridge might require re placement sooner th a[...]

Appendix 111 *1 A4, 3% test chart ❒ The actual number of printabl e pages varies dependi ng on the image volume and density, number of pa ges to be printed at a time, pa per type and pape r size used, and envi ronmental condition s such as temperatur e and humidity. ❒ Maintenance kit (consu mables) are not covered b y warranty. However, if ther[...]

Appendix 112 Specifications Mainframe ❖ Configuration: Desktop ❖ Print Process: Laser beam scannin g & Electrop hotographi c printing Dual component to ner development ❖ First Print Speed : 7.5 sec or less (A4 K , 8 1 / 2 × 11 K ) ❒ If the printer has not been used fo r a while, there may be a short delay be - fore the first page start[...]

Appendix 113 PostScript, PDF 136 fonts (Type 2:2 4, Type 14:112) ❖ Paper size: See p.5 “ Paper and Other Media Su pported by This Printer ” . ❖ Paper Weight: See p.5 “ Paper and Other Media Su pported by This Printer ” . ❖ Media Type: See p.10 “ Types of Paper an d Other Media ” . ❖ Power Source: 120 V, 60 Hz, 8 .4 A or more ❖[...]

Appendix 114 *1 Measurement conditions: With paper tray, Bypass Tray and output tray extension closed. ❖ Weight: Approximatel y 20 kg (44.1 lb.) (toner car tridge and power cabl e included) ❖ Warm-up Time: Less than 19 seconds (23 ° C, 73 F) ❖ Paper Capacity: *1 Paper weight: 60 - 105 g/m 2 (16 - 28 lb.) *2 You can load up to 10 envelopes (5[...]

Appendix 115 • Bluetooth I nterface Unit Type C Options Paper Feed Unit Type 610 ❖ Dimensions (W × D × H): 468 × 410 × 130 mm (18.4 × 14.8 × 5.1 inches) (without pins on th e unit) ❖ Paper Weight: 60 - 105 g/m 2 (16 - 28 lb.) ❖ Paper Size: See p.5 “ Paper and Other Media Su pported by This Printer ” . Envelope Feeder Type 610 ❖ [...]

Appendix 116 You can install PostScript fonts with this optional Hard Disk Drive. With a Mac- intosh, types of fonts suppor ted are PostScrip t Type 1 and PostScript Type 2. To download them, use PS Utility for Mac. Memory Unit Type C 256MB ❖ Module Type: SO-DIMM (Small Outline Dual-in-line Memory Module) ❖ Memory Type: SDRAM (Synchronous Dynam[...]

Appendix 117 ❖ Protocol: TCP/IP, NetBEUI, IPX/SPX, AppleTalk ❒ SmartDeviceMonito r and Web I mage Monito r are supporte d. ❖ Data Transfer Speed: Auto select from below speed 1 Mbps, 2 Mb ps, 5.5 Mbps , 11 Mbps ❖ Frequency Range: • Inch version: 2412-2464 MHz (1-11 channels) • Metric version : 2412-2472 MHz (1-13 channels) ❖ Transmitt[...]