RCA H5450 manual

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Table of contents for the manual

  • Page 1

    4 Line Accessory Handset User’ s Guide Please read this manual befor e operating this pr oduct for the first time . Model H5450 TM[...]

  • Page 2

    Important Information Equipment Approval Information Y our telephone equipment is approved for connection to the Public Switched T elephone Network and is in compliance with parts 15 and 68, FCC Rules and Regu- lations and the Technical Requir ements for Telephone T erminal Equipment published by ACTA. 1 Notification to the Local Telephone Company[...]

  • Page 3

    Interference Information This device complies with P art 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interfer ence; and (2) This device must accept any interference r eceived, including interference that may cause undesir ed operation. This equipment has been tested and found to c[...]

  • Page 4

    SEE MARKING ON BOTTOM / BACK OF PRODUCT R IS K O F E L E C TR IC SH O C K DO N O T O P E N W ARNING: T O PREVENT FIRE OR ELECTR ICAL S HOCK HAZARD, DO NO T EXPOSE THIS PRODUCT T O RAIN OR MOISTURE. THE LIGHTNING FLA SH AND ARROW HEAD WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF “DANGEROUS VOL TAGE” INSIDE THE PRODUCT . CAUTION: TO REDU[...]

  • Page 5

    Introduction CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORT ANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. Congratulations on your pur chase of the RCA H5450 Cordless Handset which is designed to be used only with the RCA 25450 [...]

  • Page 6

    T able of Contents I mportant I nformatIon .............................................................................2 E quIpmEnt a pproval I nformatIon .............................................................. 2 I ntErfErEncE I nformatIon .......................................................................... 3 H EarIng a Id c ompatIbIl[...]

  • Page 7

    T able of Contents v oice M ail B ox M anaGeMent o PtionS ............................................................. 32 v oice M ail B ox M anaGeMent o PtionS (o ffSite ) .............................................. 34 a cceSS v oice M ail .............................................................................................35 a cceSS v[...]

  • Page 8

    Impotrant Installation Information Important Installation Information Safety Precautions • Never install telephone wiring during a lightning storm. • Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. • Never touch non-insulated telephone wires or terminals, unless the telephone line is[...]

  • Page 9

    Connections and Setup P arts Checklist Make sure your package includes the following items: REDIAL MENU Cordless Handset Belt Clip Base Charging Cradle Charging Cradle Bracke t Battery Pack Battery Compartment Cover Charger/AC Adapter 9[...]

  • Page 10

    Connections and Setup Cordless Handset Installation Installing the Charging Cradle and AC Adaptor Plug the transformer end of the AC Adaptor into a standar d AC electric power out- let, plug the other end into the “P ower 5.5VDC In” jack on the back of the Charging Cradle. Installing the Cordless Handset Battery 1. Locate the back cover and bat[...]

  • Page 11

    Connections and Setup Installing the Charging Cradle Wall Mount Choose a mounting location at least 1 0-1/2” clearance above the top scr ew hole. 1. Cut out the Charging Cr adle Wall Mount Template. See page 7 1. 2. Hold the template against the wall and mark the mounting screw positions. 3. Drill holes in wall using appropriate size drill bit. 4[...]

  • Page 12

    Registering the Cordless Handset Cordless handsets must be r egistered with the Base Unit before use. If the Cor dless Handset was purchased with the Base Unit as a system, the Cor dless Handset has already been r egistered. The ID will be displayed when the Cordless Handset is pow- ered on. If the Cor dless Handset has not been registered or the r[...]

  • Page 13

    Registering the Cordless Handset 1 1. Press the soft button. 12. The Cor dless Handset will link to the Base Unit at this time. 13. When finished, the Cor dless Handset display will show “Registration completed” . The new ID number is shown on the first line of the Cor dless Handset display . 14. Repeat the steps for each Cor dless Handset to[...]

  • Page 14

    Registering the Cordless Handset 9. Press the soft button. 1 0. Press 5 or 6 on the Navigation button to scroll thr ough the options until “Deregister HS” appear s on the display . 1 1. Press the soft button. 12. The Cor dless Handset will link to the Base Unit at this time. The Cordless Handset display will show “Deregistr ation completed,?[...]

  • Page 15

    Features Speaker V oice Mail Microphone Speakerphone Intercom Keypad Exit Soft Button LCD display Cordless Handset Receiver Soft Button V oice Mail Indicator Antenna Flash Navigation Button (V olume + - / Directory/Caller ID) T alk End/Power Cordless Handset Layout 15[...]

  • Page 16

    Features Contacts Cordless Handset Charging Cradle Layout 16[...]

  • Page 17

    Features Features LCD display The LCD display has a LED (Light Emitting Diode) for backlighting. The LED dims after 1 0 seconds of inactivity . The first line of the display can show the Caller ID, time and date, or can show the following status icons from left to right: RSSI (Receive Signal Strength Indicator) - During a call, the number of bar s[...]

  • Page 18

    Features Left and Right Soft Buttons The function of each Soft Button changes according to what is shown in the display above it. Press to perform the function above the Soft Button. MENU System (Adjust Settings and Registration) Use the Menu system by pressing the soft button to adjust sound set- tings, phone settings, and to register Cor dless Ha[...]

  • Page 19

    Features Headset Jack Allows you to plug in a headset. The headset jack supports a standard 2.5 mm head- set plug. Mute Available through the soft button. During a call, allows you to temporar- ily turn off the microphone on the Cor dless Handset, headset, or speakerphone so the person on the line cannot hear you. Flash button Press to send a signa[...]

  • Page 20

    Intercom Button Press to place an inter com call to an extension (Cordless Handset ID or Base Unit ID) or a Group ID. Call Forwarding Allows you to forward futur e incoming calls from your extension to an external phone number . Call Transferring Allows you to move a call from one extension to another . Conference Calling The conference call functi[...]

  • Page 21

    Features Call Waiting Contact your local phone company to subscribe to this feature. This featur e allows you to see on the display who is calling when you hear a call waiting tone. NOTE: The call waiting tone is audible only to the extension that is on the line. No other extension will hear the tone or can answer the call. Extension Groups This fe[...]

  • Page 22

    Using Y our RCA 25450 Phone System Y our RCA 25450 Cordless Handset comes r eady to use unless it was purchased sepa- rately fr om the Base Unit. If purchased separately , it must be register ed before use. See “Registering Handsets” in this manual. This section details the basic operation of the Cordless Handset, including instructions on maki[...]

  • Page 23

    5. Otherwise, it will enter talk mode. The corresponding r eceiver , headset, or speak- erphone will be turned on. 6. If the Cordless Handset loses the connection with the Base Unit due to interfer- ence, it will try to re-establish the connection for 1 0 seconds and the display will show “Re-establishing connection …” 7. If the connection is[...]

  • Page 24

    Using Y our RCA 25450 Phone System 7. If the Cordless Handset loses the connection with the Base Unit due to interfer- ence, it will try to re-establish the connection for 1 0 seconds and show “Re-establishing connection …” 8. If the connection is re-established, it will enter talk mode. Otherwise, the display will show “Connection lost” [...]

  • Page 25

    Using Y our RCA 25450 Phone System 2. Press 5 or 6 on the Navigation button to scr oll through the last 1 0 numbers dialed. 3. Press the T alk , or Speaker button to make an auto or manual line-selection dial. The phone number shown will be sent. 4. Before the auto or manual line-selection dial is made, an incoming call takes priority and will canc[...]

  • Page 26

    2. Lift the Cordless Handset fr om the charging cradle and pr ess the Talk but- ton to answer . Press the Speaker button for speakerphone oper ation. Press the soft button to ignore the call. NOTE: The soft button applies only to the current call. 3. To switch between handset and speakerphone: press the Speaker button to switch to speakerphone; pre[...]

  • Page 27

    A call on hold can only be taken off hold by the extension that originally put it on hold. The system will automatically end the call if the caller hangs up or it has been put on hold for more than 30 minutes. 1. To put a call on hold, pr ess the soft button. 2. Press 5 or 6 on the Navigation button to scr oll to the “Hold” option. 3. Press the[...]

  • Page 28

    Advanced Functions , Systems and Settings Transferring a Call to Another Extension The Call Tr ansfer function allows the user to move a call from one extension to another . There ar e two types of call transfer: Announced and Unannounced. Announced Call Transfer Announced call transfer allows the user to talk to the per son that will receive the t[...]

  • Page 29

    1. To make an unannounced call tr ansfer , press the soft button. 2. Press 5 or 6 on the Navigation button to locate the “Xfer” option. 3. Press the soft button. NOTE: T o cancel call transfer at any time, press the soft button. 4. Enter a valid two-digit extension, or extension group using the keypad (0–9, *, #). The Cordless Handset will pa[...]

  • Page 30

    2. If it is a Base Unit assisted intercom call and system r esources are busy , the dis- play will show “System busy” . Otherwise, the handset receiver or headset will be turned on. NOTE: T o cancel an intercom call at any time, press the End button. Receiving an Intercom Call 1. When an intercom call arrives, the Cor dless Handset will ring an[...]

  • Page 31

    3. Press the soft button. The speakerphone will turn on and you will hear the dial tone. 4. Enter the telephone number and the number dialed will begin to ring.. Making an Outbound Intercom Call During an incoming or intercom call ring, the user can ignor e the call and make an outbound intercom call. 1. Press the soft button. 2. Press 5 or 6 on th[...]

  • Page 32

    Refer to the Base Unit/Cordless Handset User’ s Guide for information on resetting extension passwords. V oice Mail Box Management Options VM box management allows the user to manage their extension password and cus- tomize their mailbox greeting. Change Extension P assword 1. Press the V oice Mail button. 2. Enter your two-digit Cordless Handset[...]

  • Page 33

    Play greeting 1. Press the V oice Mail button. 2. Enter your two-digit Cordless Handset ID followed by your four-digit passwor d when prompted. 3. Press 5 or 6 on the Navigation button to scr oll through the options until “VM box option” appears on the display . 4. Press the soft button. 5. To play r ecorded mailbox greeting, pr ess 5 or 6 on t[...]

  • Page 34

    6. Press the soft button. 7. After a long beep, the system begins recor ding. Start recording your gr eeting. When you are finished, pr ess the soft button. 8. The system plays the message recor ded and returns to the VM box option screen. Delete greeting 1. Press the V oice Mail button. 2. Enter your two-digit Cordless Handset ID followed by your[...]

  • Page 35

    2. A voice prompt will ask “Please enter the extension followed by the passwor d.” 3. Enter the two-digit extension followed by the four-digit extension password. 4. If the extension and password wer e entered correctly , the voice prompt will in- struct, “Press one to listen to new messages, press two to listen to old messages, or press thr [...]

  • Page 36

    2. Voice mail can only be accessed by 2 user s at a time. If voice mail is in use, the display will show “System busy” . 3. Enter the two-digit VM box number followed by the four-digit extension pass- word when pr ompted. 4. If the password is incorr ect, the display will show “Invalid password” and exit the menu. 5. If the password is corr[...]

  • Page 37

    17. The display will show the date, time, name, and number of the caller , if available. 18. Pr ess the soft button to return to the new message option screen. 20. T o transfer the message to another extension, pr ess the soft button. 2 1. Press 5 or 6 on the Navigation button to scroll thr ough the options until “Tr ansfer” appears on the disp[...]

  • Page 38

    6. To listen to old messages, pr ess 5 or 6 on the Navigation button to scroll through the options until “Play old” appear s on the display . 7. Press the soft button. 8. Press 4 on the Navigation button to move to the next old message. If ther e are no more old messages, the display will stay on the last old message until it times out and retu[...]

  • Page 39

    20. Pr ess the soft button. 2 1. Enter the two-digit extension at the display prompt or press the soft button to return to the old message option scr een. 22. If the extension number is valid, the message will be transferr ed and the display will return to the old message option scr een. 23. After moving thr ough all messages, the display will stay[...]

  • Page 40

    6. When the message has finished, the voice prompt will say , “Press one to replay this message.” Pressing “1” will r eplay the message and then return to the mes- sage menu. 7. If there ar e additional messages, the voice prompt will say , “Press two for next message.” Pressing “2” will play the next message and then r eturn to th[...]

  • Page 41

    Directory The directory stor es up to 100 names and number s. Names can have up to 16 character s. Phone number entries can have up to 25 digits. Navigate Directory 1. To enter the dir ectory , press 3 on the Navigation button. 2. The directory will display the fir st entry , or will show “Directory empty” if ther e are no entries. Pr ess 5 or[...]

  • Page 42

    6. Enter the number when prompted by the display using the keypad. 7. To save the number , press the soft button. Delete Entry 1. To enter the dir ectory , press 3 on the Navigation button. 2. The directory will display the fir st entry . Press 5 or 6 on the Navigation but- ton to scroll thr ough the directory , or enter a letter from the keypad t[...]

  • Page 43

    4. Press 5 or 6 on the Navigation button to scr oll through the options until “Edit” appears on the display . 6. Press the soft button. 7. Edit the name when prompted by the display using the keypad. NOTE: T o enter a letter or number using the keypad, press the corresponding keypad number one or more times according to the order of the charact[...]

  • Page 44

    Clear All 1. To enter the dir ectory , press 3 on the Navigation button. 2. To clear the entir e directory , press the soft button while viewing the directory . 3. Press 5 or 6 on the Navigation button to locate the “Clear all” option, and then press . 4. The display will prompt for confirmation. 5. Select the soft button to clear the entire d[...]

  • Page 45

    7. The display will show “Select line to conference” and list all lines which have been placed on hold. 8. Press 5 or 6 on the Navigation button to locate the line to join the conference. 9. Press the to start a three-way confer ence. NOTE: Any one of the two non-initiating parties can drop out of the three-way conferencing, leaving the remaini[...]

  • Page 46

    Call Log Call Log is a list of Caller ID (CID) information for the last 50 incoming calls, starting with the most recent. Each r ecord includes the telephone number , name (if avail- able), and time stamp (date and time). To use this featur e, you must subscribe to a Caller ID with a Call Waiting Service. The display will show the date and time of [...]

  • Page 47

    3. To display the telephone number without the “1” or ar ea code, press the soft button. 4. To r eturn to displaying the telephone number with area code or prefix, pr ess the soft button once again. For example, the number stored in the Call Log is “1-555-47 1-0 704”, pressing the soft button once will change the displayed number to “47 [...]

  • Page 48

    Clear All Caller ID Information from the Call Log 1. To clear all Caller ID information fr om the Call Log, press the soft button. 2. Press 5 or 6 on the Navigation button to move to the “Clear all” option. 3. Press the soft button. 4. Press the soft button to erase all CID r ecords. Press the soft button to return to the call log menu. Clear a[...]

  • Page 49

    Menu System NOTE: Y ou must exit the Menu System before you can make a call. Many of the RCA 25450 Phone System functions (including sound, phone settings, registr ation, system settings and line dedicate) can be customized to meet individual user requir ements. To allow for a quick startup, these functions may have default settings that are factor[...]

  • Page 50

    Sound The phone’s volumes and tones can be adjusted to the user’ s preferences including: Cordless Handset Receiver , Speakerphone, and Headset volumes. Receiver , Speakerphone, or Headset V oice Volume Adjust the voice volume of the person you ar e listening to on the line by pressing 5 or 6 on the Navigation button. There ar e 6 levels of vol[...]

  • Page 51

    5. Press the soft button. 6. Press 5 or 6 on the Navigation button to incr ease/decrease ringer volume and vibration settings. 7. The display will show the ring volume level and vibrate settings (“ Vibr ate & High, Vibrate, High, Medium (Default), Low and Off” ) and the phone will play the ring volume and/or vibrate at each volume level as [...]

  • Page 52

    Key V olume The key volume controls the volume of the keypad, and can be adjusted thr ough the menu system. 1. Press the soft button. 2. “Sound” appears on the display . 3. Press the soft button. 4. Press 5 or 6 on the Navigation button to scr oll through the options until “Key volume” appear s on the display . 5. Press the soft button. 6. [...]

  • Page 53

    7. The display will show the key tone (1–4) and the phone will play the key tone as the options are scr olled through. 8. To accept the key tone setting, pr ess the soft button. Phone Settings Dialing prefix, Ar ea Codes, Call Forward, Group Setting, Line Selection, and 2nd Call Alert can be configured to the user’ s preferences. Dialing Pre?[...]

  • Page 54

    Turn Off Dialing Prefix 1. Press the soft button. 2. Press 5 or 6 on the Navigation button to scr oll through the options until “Phone setting” appears on the display . 3. Press the soft button. 4. Press 5 or 6 on the Navigation button to scr oll through the options until “Dialing prefix” appear s on Navigation display . 5. Press the soft[...]

  • Page 55

    7. Press the soft button. 8. Enter the local area code using the keypad. 9. Press the soft button. Edit Regional Area Code (RAC) Setting Regional Area Codes helps the system determine the number format to display when a Caller ID recor d is received. Caller ID recor ds matching any of the set regional ar ea codes are displayed as 1 0 digits. 1. Pre[...]

  • Page 56

    Call Forwarding The Auto Attendant feature on the Base Unit must be on for Call Forwar ding to function. Call Forwarding allows calls dir ected to a specific extension to be trans- ferred to another phone number . The Cordless Handset must be able to connect with the Base Unit to change the setting. Intercom calls ar e not forwarded. A warning mes[...]

  • Page 57

    Disable Call Forwarding 1. To disable call forwar ding, press the soft button. 2. Press 5 or 6 on the Navigation button to locate the “Phone setting” option. 3. Press the soft button. 4. Press 5 or 6 on the Navigation button to locate the “Call forwar d” option. 5. Press the soft button. 6. Press 5 or 6 on the Navigation button to locate th[...]

  • Page 58

    4. Press 5 or 6 on the Navigation button to locate the “Gr oup setting” option. 5. Press the soft button. 6. The display will show a list of group(s) to which the Cor dless Handset subscribes. The default list is empty . 7. Press the soft button to enter the submenu with “Subscribe” and “Unsubscribe” options. 8. To add a gr oup, press 5[...]

  • Page 59

    Auto or Manual Line Selection Settings The Cordless Handset can be set to Auto Line Selection or Manual Line Selection. Auto Line Selection allows the user to dial a phone number without first choosing a line. An available line is automatically selected. Manual Line Selection allows the user to choose a phone line to make a call. Auto Line-Selecti[...]

  • Page 60

    5. Press the soft button. 6. Press 5 or 6 on the Navigation button to scr oll through the options until “Manual” appears on the display . 7. Press the soft button. A confirmation tone will sound. The Cordless Handset is now set to the Manual Line Selection Function. Second Incoming Call (2nd Call Alert) If a second call is received while a cal[...]

  • Page 61

    Headset and Belt Clip Operation Connecting an Optional Headset to the Cordless Handset 1. Connect the headset (optional) to the HEADSET jack as shown. The handset receiver and micr ophone are disabled when the headset is connected. 2. Adjust the headset to rest comfortably on top of your head and over your ear . Move the microphone to appr oximatel[...]

  • Page 62

    Replacing the Batteries NOTE: A warning tone will sound 1 0 minutes before the battery goes dead. Cordless Handset Battery 1. Make sure the telephone is OFF (not in T alk mode) before you replace the battery . 2. Remove the battery compartment door . 3. Disconnect the cord attached to the battery pack fr om the jack inside the battery compartment a[...]

  • Page 63

    Battery Safety Precautions • Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, toxic materials could be released which can cause injury . • To r educe the risk of fire or personal injury , use only the battery listed in the User’s Guide. • Keep batteries out of the r each of children. • Remove batteries [...]

  • Page 64

    Other Information Display Messages The following indicators show the status of a message or of the unit. BLOCKED CALL The person is calling fr om a number that has been blocked from tr ansmission. BLOCKED NAME The person’ s name is blocked from transmission. Delete Record? Prompt asking if you want to er ase Caller ID recor ds or one of the ten n[...]

  • Page 65

    Other Information Sound Signals Signal Meaning Single short beep Successful key entry Single long beep Successful operation T riple short beep P ower ON (Cordless Handset) Unsuccessful key entry A long warbling tone (Cordless Handset) Signals an incoming call One long beep Confirmation T one One long beep and two short beeps every minute Low bat t[...]

  • Page 66

    T roubleshooting Tips Caller ID No display • Make sure the battery is pr operly charged for 12 hours. • Make sure the battery is pr operly installed and connected. • Replace the battery . Make sure the char ging cradle is connected to a non- switched electrical outlet. • Disconnect the charging cr adle from the electrical outlet and plug it[...]

  • Page 67

    T roubleshooting Tips Handset does not ring • Make sure the ringer volume setting is ON in the MENU system. • Y ou may have too many extension phones on your line. Try unplugging some phones. • See solutions for “No dial tone.” Y ou experience static, noise, or fading in and out • Handset or headset may be out of range. Move closer to t[...]

  • Page 68

    General Product Care To keep your telephone in good working or der , follow these guidelines: • Avoid putting the phone near heating appliances and devices that generate electrical noise (for example, motors or fluor escent lighting). • DO NOT expose to dir ect sunlight or moisture. • Avoid dropping and other r ough treatment. • Clean with[...]

  • Page 69

    T roubleshooting Tips Interference Information This device complies with P art 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference r eceived, including interference that may cause undesired operation. This equipment has been t[...]

  • Page 70

    Service If trouble is experienced with this equipment, for r epair or warranty information, please contact customer service at 1-800-51 1-3180 . If the equipment is caus- ing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is r esolved. This product may be serviced only by the man[...]

  • Page 71

    Limited W arranty What your w arranty cov ers: • Defects in materials or workmanship. For ho w long af ter your purc hase: • T wo years from date of purchase. (The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.) What we will do: • Provide you with a [...]

  • Page 72

    Pr oduct Registration: • Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be necessary . The return of the card is not required for warranty coverage. Limitation of Warranty: • THE W ARRANTY ST A TED ABOVE IS THE ONL Y WARRANTY APPLICABLE TO THIS PRODUCT . ALL OTH[...]

  • Page 73

    Wall Mounting Bracket T emplate for Cordless Handset 1-3/4" TOP Outline of W all Mount Assembly Mounting T emplate W all Mount Template for Cordless Handset 73[...]

  • Page 74

    W all Mount Template for Cordless Handset This page is intentionally blank 74[...]

  • Page 75

    Service Information DESCRIPTION MODEL NO. AC power adaptor (for Cordless Handset) 5-2697 Belt clip (for Cordless Handset) 5-2696 Replacement battery (NiMH for Cordless Handset) 5-2699 T o place order , have your Visa, MasterCard, or Discover Card ready and call toll-free 1-800-338-0376. A shipping and handling fee will be charged upon ordering. It [...]

  • Page 76

    Vis it the RCA web site at www .rca.com Please do not send any products to the Indianapolis addr ess listed in this manual or on the carton. This will only add delays in service for your product. Thomson Inc. 1 0 1 West 1 03rd Street Indianapolis, IN 46290 ©2006 Thomson Inc. Tr ademark(s)® Registered Marca(s) Registr ada(s) Model H5450 06-05 0000[...]