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Q-See H264 manual

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Table of contents for the manual

  • Page 1

    1 U s e r M a n u a l H . 26 4 NE T W O R K D V R QT SERIES[...]

  • Page 2

    2 3 © 2010, 2012 Q-See. Reproduction in whole or in part without written permission is prohibited. All rights r eserved. This manual and software and har dware described her ein, in whole or in part, may not be repr oduced, translated, or reduced to any machine-r eadable form without prior written approval. Trademarks: All brand names and products[...]

  • Page 3

    4 5 1. INTRODUCTION 7 For Your Safety 7 Features 8 2. CONNECTIONS AND CONTROLS 10 2.1 DVR Functions and Connections 10 2.2 Mouse 36 2.3 Remote Control 37 3. BASIC FUNCTIONS 38 3.1 Power On/Off 38 Power On and Login 38 Power Off 38 3.2 The Control Bar 39 3.3 Live Viewing and Recording 42 Switching Video Output 42 Live Viewing 42 Recording 42 3.4 Qui[...]

  • Page 4

    6 7 FOR YOUR SAFETY T o prevent damage to your Q-See pr oduct or injury to yourself or to others, read and understand the following safety precautions in their entir ety before installing or using this equipment. Keep these safety instructions where all those who use the pr oduct will read them. n Check the unit and any accessories included in t[...]

  • Page 5

    8 9 FEA TURES This DVR uses high-performance video processing chips and an embedded Linux operating system for quality image recor ding and ease of use. It utilizes numerous advanced technologies including the industry-standard H.264 compr ession to deliver high-quality , smooth videos and dual stream capability for r emote viewing. A SA T A hard-d[...]

  • Page 6

    10 11 Y ou may view this DVR using a standard 19” (or larger) VGA monitor or a television. The former is connected using the VGA port on the back panel while the television utilizes the BNC “Video Out” port on the back. Y our DVR is configured to use the VGA port as the main display . T o use a TV , you will need to press and hold the STOP/E[...]

  • Page 7

    12 13 1 10 11 3 5 2 4 2 6 8 9 7 1 3 4 5 6 7 8 9 10 11 2 12 13 ITEM NAME FUNCTION 1 POWER Power On/Off 2 NUMBER BUTTONS Select individual channels and enter data where r equired 3 DIRECTION Navigates through selections in menus Selects viewing mode - Full Screen or 4-Channel Multi-Scr een View 4 ENTER Confirm Selection 5 MENU Opens the Main Menu In[...]

  • Page 8

    14 15 ITEM NAME FUNCTION 1 INDICA TOR LIGHTS Shows the recor ding, network and power status of the DVR. 2 INFRARED WINDOW Receives signals from the r emote control 3 VIDEO MODE BUTTON Press and hold 10 seconds (or until you hear a beep) to switch video output from the VGA port (default) to the BNC video out port. 4 USB PORT Used for external USB ba[...]

  • Page 9

    16 17 1 2 12 3 4 5 6 7 8 9 11 10 FRONT P ANEL VGA SPOT DC 12V VIDEO OUT VIDEO IN 1 3 5 7 9 11 13 15 2 4 6 8 10 12 14 16 USB NET ALARM OUT P/Z Y Z A 1 3 5 7 9 11 13 15 2 4 6 8 10 12 14 16 B RS485 ALARM OUT ALARM IN 1234 K/B GND COM NO SV 2 3 4 1 8 9 10 11 12 5 6 7 13 14 REAR P ANEL QT426 ITEM NAME FUNCTION 1 LED INDICA TORS Show status of power , HD[...]

  • Page 10

    18 19 1 2 3 4 5 6 7 8 9 10 12 11 FRONT P ANEL Y Z RS485 1 2 3 4 5 6 7 8 AUDIO IN AUDIO OUT VIDEO OUT SPOT USB LAN VGA VIDEO IN GND GND COM NO P/Z A B K/B 1 2 3 4 5 6 7 8 ALARM IN 1234 2 3 5 4 1 6 7 8 9 10 11 12 13 REAR P ANEL QT428 ITEM NAME FUNCTION 1 RECORD Manually begins recor ding 2 PLA Y Launches PLA YBACK window 3 REW Rewind 4 FF Fast Forwar[...]

  • Page 11

    20 21 QT446 FRONT P ANEL ITEM NAME FUNCTION 1 POWER ( Behind flip-down panel) Puts the DVR into standby mode or wakes it up from standby mode. 2 USB PORT ( Behind flip-down panel) Used for external USB backup devices. 3 NUMBER P AD Enter channel numbers. 4 MENU Opens the Main Menu 5 BACKUP Opens Backup Menu 6 DIRECTION Navigates through selection[...]

  • Page 12

    22 23 QT4332 QT4532 FRONT P ANEL ITEM NAME FUNCTION 1 POWER ( Behind flip- down panel) Puts the DVR into standby mode or wakes it up from standby mode. 2 USB PORT ( Behind flip-down panel) Used for external USB backup devices. 3 NUMBER P AD Enter channel numbers. 4 MENU Opens the Main Menu 5 BACKUP Opens Backup Menu 6 DIRECTION Navigates through [...]

  • Page 13

    24 25 QT504 FRONT P ANEL BACK P ANEL ITEM NAME FUNCTION 1 RECORD Begins manual recor ding Controls Focus in PTZ mode 2 PLA Y Begins playback 3 REWIND Rewinds video Controls camera speed in PTZ mode 4 F AST FORWARD Advances playback speed 5 MENU/+ Opens the Main Menu Increases the value in Setup mode 6 BACKUP/- Opens Backup Menu Decreases the value [...]

  • Page 14

    26 27 QT526 FRONT P ANEL BACK P ANEL ITEM NAME FUNCTION 1 IR RECEIVER Receives signals from r emote control 2 NUMBER BUTTONS Select individual channels for full screen view 3 DIRECTION Selects multi-screen viewing mode Navigates through selections in menus 4 ENTER Confirm Selection 5 INDICA TOR LIGHTS Shows status of the DVR Functions and the Hard[...]

  • Page 15

    28 29 1 3 5 4 8 9 10 11 12 13 6 7 2 1 3 5 4 11 12 14 16 13 15 6 7 8 10 9 2 QT528 FRONT P ANEL BACK P ANEL ITEM NAME FUNCTION 1 IR RECEIVER Receives signals from r emote control 2 NUMBER BUTTONS Select individual channels for full screen view 3 DIRECTION Selects multi-screen viewing mode Navigates through selections in menus 4 ENTER Confirm Selecti[...]

  • Page 16

    30 31 QT518 FRONT P ANEL BACK P ANEL ITEM NAME FUNCTION 1 POWER ( Behind flip-down panel) Puts the DVR into standby mode or wakes it up from standby mode. 2 USB PORT ( Behind flip-down panel) Used for external USB backup devices. 3 NUMBER P AD Enter channel numbers. 4 MENU Opens the Main Menu 5 BACKUP Opens Backup Menu 6 DIRECTION Navigates throu[...]

  • Page 17

    32 33 QT5116 FRONT P ANEL ITEM NAME FUNCTION 1 POWER ( Behind flip-down panel) Puts the DVR into standby mode or wakes it up from standby mode. 2 USB PORT ( Behind flip-down panel) Used for external USB backup devices. 3 NUMBER P AD Enter channel numbers. 4 MENU Opens the Main Menu 5 BACKUP Opens Backup Menu 6 DIRECTION Navigates through selectio[...]

  • Page 18

    34 35 QT536 FRONT P ANEL ITEM NAME FUNCTION 1 POWER ( Behind flip-down panel) Puts the DVR into standby mode or wakes it up from standby mode. 2 USB PORT ( Behind flip-down panel) Used for external USB backup devices. 3 NUMBER P AD Enter channel numbers. 4 MENU Opens the Main Menu 5 BACKUP Opens Backup Menu 6 DIRECTION Navigates through selection[...]

  • Page 19

    36 37 1 2 3 4 5 10 11 6 7 8 9 12 13 14 15 Item Button Function 1 POWER Soft power down switch. Use this before unplugging the DVR 2 INFO Get information about the DVR such as HDD space and firmware version 3 REC Begin recor ding 4 Numbers Input numbers in fields or select camera 5 Multi-Screen Choose multi-screen display mode 6 MENU Opens MENU wi[...]

  • Page 20

    38 39 Screen Display Mode Dwell Volume Snapshot Playback PTZ Record Color Zoom Move Control Bar Menu 3.1 POWER ON/OFF Before turning on the DVR, ensure that all connections ar e good. POWER ON AND LOGIN Connect the power supply and the DVR will power up. The LED labelled POWER on the front will illuminate and the DVR will display the live image fro[...]

  • Page 21

    40 41 DISPLA Y MODE By clicking on the display mode buttons on in the Control Bar you can quickly configure how your cameras’ video feeds are displayed. The settings her e will temporarily override the default configuration made in the Main Monitor tab in the Live menu (see Section 4.2 Live Configuration ). Y ou can select whether to view a sin[...]

  • Page 22

    42 43 3.3 LIVE VIEWING AND RECORDING SWITCHING VIDEO OUTPUT The DVR is normally configured to output video signal to a 19” or larger monitor thr ough the VGA port on the back. However , if you have attached a television to the Video Out port instead, then you will need to press and hold the ESCAPE , EXIT or STOP button (depending on model) on th[...]

  • Page 23

    44 45 PICTURE 3-11 PICTURE 3-12 PICTURE 3-13 PICTURE 3-14 Play/ Pause Rewind Screen Display Mode Volume Hide T ool Bar Exit Frame Advance Zoom Color T rim Backup Previous Record Play/ Pause Stop Fast Forward Rewind Screen Display Mode Volume Hide T ool Bar Exit Frame Advance Next Record Playback Progress Bar Zoom Color T rim Backup Playback Speed &[...]

  • Page 24

    46 47 4.1 BASIC CONFIGURA TION This chapter is intended to help you get your DVR up and running before you activate any advanced features which ar e covered in later chapters. Y ou can use the mouse, remote control and the buttons on the fr ont of the DVR to operate your system, but for convenience, we will be discussing operations using the mouse.[...]

  • Page 25

    48 49 Date & Time T ab Set date, time, time format and related configurations in this menu. PICTURE 4-5 PICTURE 4-6 Sy ste m Sy ste m DST DS T Da te & Tim e Dat e & Ti me BA SIC BA S IC De fau lt D e fa ult A ppl y App ly Ex it Ex it Up dat e Now Up dat e Now Sa ve No w S ave No w Date Format Time Format Time Zone Sync Time with NTP Se[...]

  • Page 26

    50 51 Spot T ab This allows select feeds to be viewed on a separate monitor that is connected to the DVR but may be in another room, for example. Ther e will be no menu access on this auxiliary display . PICTURE 4-10 PICTURE 4-11 PICTURE 4-12 Only on e chan nel ca n be d isplaye d at a time on this monito r . Y ou can choo se whi ch channel s (eac [...]

  • Page 27

    52 53 Time T ab Y ou can set the length of time the DVRs record an event befor e and after a motion detection or alarm is triggered as well as how long an individual r ecord is pr eserved. PICTURE 4-15 PICTURE 4-16 Pre-alarm r ecord time: This sets the length of time showing events prior to a motion detection or sensor -triggered event that is incl[...]

  • Page 28

    54 55 PICTURE 4-19 PICTURE 4-20 PICTURE 4-21 PICTURE 4-22 4.4 SCHEDULE CONFIGURA TION Y our DVR is configured to recor d whenever motion is detected. If this is your desired setting then you will not need to make any changes. However , you may configure each channel to recor d at specific times based on time of day , motion detection or other se[...]

  • Page 29

    56 57 Substream T ab The substream is the data that is sent to r emote monitoring devices. Due to bandwidth concerns, these data streams are generally smaller than those sent dir ectly to the DVR itself. These streams run in parallel with the main str eam sent to the hard drive and they do not affect each other . Definitions and descriptions of ne[...]

  • Page 30

    58 59 Other Settings Commercial ISPs pr ovide their customers with dynamic addresses (IP numbers). These numbers can change from time to time depending upon your service pr ovider . When they do, you will lose the ability to remotely access your DVR fr om your mobile phone or other out-of- network device. T o prevent this fr om happening, we recomm[...]

  • Page 31

    60 61 4.7 ADV ANCED In this set of commands, the user can erase all the settings, import or export data files to and from the DVR and contr ol who can remotely access the DVR thr ough three submenus: Reset , Import/Export and Black/White List. PICTURE 4-30 PICTURE 4-32 RESET Clicking on this option will open a warning dialogue asking you to confi[...]

  • Page 32

    62 63 EVENT SEARCH Selecting this tab will bring up a list of recor ded events. Y our DVR is configured by default to recor d when motion is detected. Y ou can choose whether to display events triggered by Motion, Sensor or both. These files are saved as events. FILE MANAGEMENT From within this tab you can lock, unlock or delete r ecorded events [...]

  • Page 33

    64 65 This DVR supports backing up files to USB flash drives, USB hard drives and USB DVD burners through the USB port on the front panel. Remote backups can be performed over the Internet. Refer to Section 2.4 Remote Backup in the Remote Monitoring Guide . BA CKU P IN FOR MA TI O N B ACK UP INF ORM A TIO N Di sk Cle anu p Di sk Cle a nu p S tar [...]

  • Page 34

    66 67 6.1 INFORMA TION DVR MANAGEMENT CHAPTER 6 PICTURE 6-1 This window enables the user to monitor the status of the system, its network connection, online users, history and events through five submenus: System , Event , Log , Network and Online Users . IN FOR MA TI ON IN FOR MA TI ON System System Online Users Online Users Event Event Record Re[...]

  • Page 35

    68 69 ONLINE USER INFORMA TION Information on remote users curr ently connected is displayed in this window . PICTURE 6-7 Refresh – Updates the list of online users Disconnect – The Administrator can disconnect a selected user from the DVR. That PC will not be able to access the device for five minutes thereafter . RECORD INFORMA TION This win[...]

  • Page 36

    70 71 6.4 UPGRADE This window will display firmware updates that ar e loaded on a USB flash drive in the front USB port. PICTURE 6-11 Firmware upgrades ar e available from Q-See at www.Q-See.com/Support and may be found by looking up your specific model. Firmware should only be upgraded to fix a specific problem or add featur es as ongoing dev[...]

  • Page 37

    72 73 PICTURE 7-1 7.1 CONNECTING A PTZ CAMERA All QT -Series DVRs can support one or more Pan/Tilt/Zoom, or PTZ cameras. These cameras connect to the DVR through the same ports as a conventional camera, but the contr ol wires connect through the RS485 block on the back of the DVR. Pictur e 7-1 , below , is only a repr esentation and your actual con[...]

  • Page 38

    74 75 And, selecting Setting will bring up the camera view along with a control panel to program the camera’ s motion. The dome’ s rotation can be contr olled vertically , horizontally and diagonally along with its speed. The lens zoom, focus and iris (light level) can be set as well. Select the number you want to assign to this set of actions [...]

  • Page 39

    76 77 NO C 1 NO C 2 1 2 3 4 5 6 7 8 A B CNTRL 12V ALARM IN Many QT Series DVRs feature connections for external alarms – both input and output. Please consult Chapter 2 Connections and Controls to determine whether your model includes this feature and wher e the connection block is located. The alarm connector block shown in Picture 8-1 is only a[...]

  • Page 40

    78 79 Relay Specification Model: JRC-27F Material of the contact Silver Rating (Resistance Load) Rated switch capacity 30VDC 2A, 125V AC 1A Maximum switch power 125V A 160W Maximum switch voltage 250VAC, 220VDC Maximum switch currency 1A Insulation Between contacts with same polarity 1000V AC 1minute Between contacts with differ ent polarity 1000V [...]

  • Page 41

    80 81 MOTION Motion T ab As with the Alarm function above, it incorporates hold time and can trigger procedur es. Select which cameras you wish to start recor ding on motion detection. Set the holding time which determines the length of time the cameras continue recor ding after motion stops. T o Record allows you to determine which cameras will be[...]

  • Page 42

    82 83 ALARM OUT Set how the alarms are handled and transmitted in this window . This controls any device attached to the ALARM OUT port on the back of the DVR. There ar e three tabs; Alarm Out , Schedule and Buzzer . Alarm Out T ab Y ou can set the relay alarm out name as well as the hold time. Hold time is the interval between consecutive alarm ac[...]

  • Page 43

    84 85 STEP 4 . Connect the power and data cables. Press firmly , but do not force them onto the pins or you may damage them. The connectors are “keyed” to ensure they ar e connected in the proper position. STEP 5. Attach hard drive to the base of the DVR with screws using the four mounting holes. STEP 6. Replace the DVR cover and secure. DATA [...]

  • Page 44

    86 87 A.1 TROUBLESHOOTING 1. The DVR does not start after connecting the power , what is wrong? a. The power adapter may have been damaged, or is not providing enough power . Please change the adapter . b. The DVR may not be getting enough power from the outlet or surge pr otector it is attached to. c. There could be a pr oblem with the system boar[...]

  • Page 45

    88 89 13. What are the PC configurations for 16-channel real time access with fully open mainstream channel? 14. On Vista and W in7 I am getting an error message that Codec can’ t be installed or is missing, how do I solve that? There ar e two ways to fix it: a. In W indows, go to your Control Panel select User Account and Family Safety and the[...]

  • Page 46

    90 91 Parameter QT474 QT446 QT4332 COMPRESSION Compression Format Standard H.264 Baseline VIDEO Video In Composite 1.0V p-p/75Ω, BNC x 4 / Composite 1.0V p-p/75Ω, BNC x 16 /75Ω, BNC x 8 Composite 1.0V p-p/75Ω, BNC x 32 Video Out COMPOSITE 1.0V p-p/75Ω, BNC x 1, VGA x 1 COMPOSITE 1.0V p-p/75Ω, BNC x 1, VGA x 1 Loop Out x 2 COMPOSITE 1.0V p-p/7[...]

  • Page 47

    92 93 Parameter QT528 QT526 QT504 COMPRESSION Compression Format Standard H.264 Baseline VIDEO Video In Composite 1.0V p-p/75Ω, BNC x 8 Composite 1.0V p-p/75Ω, BNC x 16 Composite 1.0V p-p/75Ω, BNC x 4 Video Out COMPOSITE 1.0V p-p/75Ω, BNC x 2, VGA x 1 VGA Resolution 1280x1024, 1024x768, 800x600 Record Resolution NTSC: 352x240, 704x480 P AL: 352[...]

  • Page 48

    94 95 Q-See is proud to back all of our pr oducts with a conditional service warranty covering all hardwar e for 12 months from the date of pur chase. Additionally , our products also come with a free exchange policy that covers all manufacturing defects for one month fr om the date of purchase. Permanent upgrading service is pr ovided for the soft[...]

  • Page 49

    96 97 QUESTIONS OR COMMENTS? CONT ACT US PRODUCT SUPPORT , DOWNLOADS, FIRMW ARE UPDA TES & MANUALS 24/7 T echnical Resources Live Chat (M-F , 9-5 PST) www .Q-See.com/Support Digital Peripheral Solutions, Inc. 8015 E. Crystal Drive Anaheim, CA 92807[...]