Q-See AND QSD2308/16 DVRS manual

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Table of contents for the manual

  • Page 1

    CIF) Rea l - Time Recording and Quick Installation Guides Remot e Mo nit ori n g Gui de MYQ - SEE DDNS Set up Gu ide iPh one A ccess S et up Gui de E- mail Notification Setup Guide Q Q T T 5 5 , , Q Q S S D D T T , , A A N N D D Q Q S S D D 2 2 3 3 0 0 8 8 / / 1 1 6 6 D D V V R R S S[...]

  • Page 2

    T T A A B B L L E E O O F F C C O O N N T T E E N N T T S S R R E E M M O O T T E E M M O O N N I I T T O O R R I I N N G G G G U U I I D D E E … … … … … … … … … … … … … … … … … … … … … … … … 1 1 M M Y Y Q Q - - S S E E E E D D D D N N S S S S E E T T U U P P G G U U I I D D E E … … … … … ?[...]

  • Page 3

    R R E E M M O O T T E E M M O O N N I I T T O O R R I I N N G G G G U U I I D D E E F F O O R R Q Q T T 5 5 , , Q Q S S D D T T , , A A N N D D Q Q S S D D 2 2 3 3 0 0 8 8 / / 1 1 6 6 D D V V R R S S Accessing the DVR fr om a compute r attac hed to the same router: If you are on ly going to acces s the DVR from a computer that is a ttached to the s[...]

  • Page 4

    Pic 3 Pic 4 For th e DVR s IP ad dre ss you woul d en ter th e sa me firs t 3 s ets of numb ers a s th e gat eway and selec t a fo urth set of numbers that is diffe rent th an any othe r device attached to the same router. If the IP address of your computer in the ipconfig (BLUE arrow i n Pi c 3) was a single or two d igit numb e r you should be ok[...]

  • Page 5

    Pic 5 PORT FORWARDI NG To access th e DVR fro m a remote c omputer you need to forward ports 80 and 2000 from th e router the DVR is attached t o, to the IP address o f the DVR. 1. Connect y our DV R to the Router and power on DVR 2. Configu re your D VR and S et up port fo rwarding on your router a. Go to www.po rtforwa rd.com/qsee b. Choose yo ur[...]

  • Page 6

    c. Select t he make and model of your rout er from the list d. Click on the ‘C lick here to ski p this adve rtisement… ’ link in the upper right corn er of the screen . Notice: Whe n you go to the www.portfo rward.c om website y ou will see an ad fo r a softw are progr am that will setu p port forwa rding for yo u. You do not ne ed to buy th [...]

  • Page 7

    f. Ve rify the po rts are ope n and tra ffic is a llowed a. Go to www.canyou seeme.or g b. Type the port n umber tha t your DVR requires in the box.(See pictu re) The default por ts are 80 and 2000. c. Verify that the po rt(s) is open. i. If the port i s ope n, you w ill see the follow ing m essage: ”Succes s. I can see your serv ice…” Page 5[...]

  • Page 8

    ii. Go to the sec tion be low: To access the DVR t hroug h Internet Exp lor er iii. Otherw ise, i f the ports a re no t ope n, you w ill ge t the follow ing message: “ Error: I coul d not se e your service on 64.206.23 4.34 on por t ( 80 ) - Rea son: Connec tion ref used” . If you get this error, call your Internet Service Provid er (ISP) and a[...]

  • Page 9

    To access the DVR t hroug h Internet Ex plorer: on ce you have se tup the netw ork s ettings o n the DVR to match the set tings of your route r and f orwar ded the ports needed by the DVR (for remote acces s over the i nterne t), you need to mo dify yo ur brow ser co ntrols . You ne ed to allow Pop - ups. To do s o go to the I nterne t Explo rer to[...]

  • Page 10

    Click on Cu stom Leve l Pic 1 2 On “Reset t o” pull down menu, select “LOW” then c lick on “RESET ” bu tton. Click ‘Yes’ w hen asked: ‘Are you sure you want t o chang e the s etti ng for this zo ne?’ Click OK. Click Apply. Click OK. Close I nternet Explorer. Pic 1 3 If you get a er ror message that says the progr am cannot lo ad[...]

  • Page 11

    T o conn ect to th e DVR from the r emote com pute r you wo uld th en open an I nterne t Explorer bro wser win dow and enter the inter net IP of you r rou ter th at you g ot by going to www.myipaddress.com ( you have to d o this from a PC t hat con nect to sam e Router as yo ur DVR). Notic e : If you c a nnot use HTTP port 80 or 2 00 0 because the [...]

  • Page 12

    Remote Viewing Window When y ou conn ect yo u wi ll see t he remo te view ing w indow shown be low: Pic 1 4 ① Full screen, 1 / 4/ 8 screen display mode. ② Camera indicators: ③ Picture snap shot ④ Remote viewing: adjust the color of came ras and contro l PTZ . ⑤ Remote playback and backup: remotely p layback and back up, check system log a[...]

  • Page 13

    M M Y Y Q Q - - S S E E E E D D D D N N S S S S E E T T U U P P G G U U I I D D E E F F O O R R Q Q T T 5 5 , , Q Q S S D D T T , , A A N N D D Q Q S S D D 2 2 3 3 0 0 8 8 / / 1 1 6 6 D D V V R R S S Dynamic Domain Name Service (DDNS) provides the capability for a networked device using the Inter net Pro tocol Sui te to no tify a DDNS hos t to chan[...]

  • Page 14

    (Figure 2 ) d. The nex t screen will ask you to create a domain name . Domain names must s tart with an (a - z ) or (0 - 9) an d canno t contai n a hyp hen. O nce you c hoose y our domai n name , click on the [Request Domain] button. This will g enerate a confirmation screen which tells you if your Domain name is availabl e and list an IP address ([...]

  • Page 15

    g. Clicking on Network w ill generate a Network set tings dialog box as illust rated in Figure 4. Cl ick on the [D DNS] but ton to ge nera te a DDNS se tt ing dialog box as illustrated i n Figure 5. NOTICE: Y ou need to put your public DNS . This can be fo und in y our Route r Status ta b. U sually t here are 2 DN S entr ies (DNS1 & DNS2 ) inpu[...]

  • Page 16

    I I P P H H O O N N E E A A C C C C E E S S S S S S E E T T U U P P G G U U I I D D E E F F O O R R Q Q T T 5 5 , , Q Q S S D D T T , , A A N N D D Q Q S S D D 2 2 3 3 0 0 8 8 / / 1 1 6 6 D D V V R R S S Acce ssing F rom iP hones At pre sent, the software only supports v ersions of iPhone OS 2.2 an d ab ove , If your iP hone firmware is lower , ple[...]

  • Page 17

    St ep 4 : Enter y our iTunes Store password, click “OK” will d ispla y belo w inte rface Note: the first time you operate please enter your user ID; if you do not have a Store account , you need to setup one. St ep 5 : Download and install. After installed, Supe rCam icon will display. Click this icon, a function interface will appear St ep 6 :[...]

  • Page 18

    St ep 8 : On function interface, click Imag e View to view the captured picture. Click or to switch to ne xt or previous picture. Click to delete the current pictu re. iP hone help Pic1 Pic2 Pic3 Live Vie w After succe ssfully i nstalling Supe rCam software, Click on System Settin g (Pic 1), an d then input DVR’s IP address or Domain name, U ser [...]

  • Page 19

    Image View Pic 4 Pic 5 Item Button Function Item Butto n Function 1 Previ ous picture 2 Next Picture 3 The f irst Picture 4 The last picture 5 Delete 6 Search Pictures, search page as Pic 5 Page 17[...]

  • Page 20

    E E M M A A I I L L N N O O T T I I F F I I C C A A T T I I O O N N S S E E T T U U P P G G U U I I D D E E F F O O R R Q Q T T 5 5 , , Q Q S S D D T T , , A A N N D D Q Q S S D D 2 2 3 3 0 0 8 8 / / 1 1 6 6 D D V V R R S S To setup Email, go to Menu - Syst em - Network a nd cli ck on the Mail button (Re d box in Pic 1 ). Pic 1 We recomm end usi ng[...]

  • Page 21

    Pic 3 C lick ing OK will take y ou back t o the Mail scre en. Then click o n TEST EMA IL (Green box in Pic 2) which wi ll display the picture be low . Pic 4 If you get Failed to send test ema il, y ou need to mak e sure t he DN S address is correct in the Network Menu. NOTICE: Y ou need to put your public DNS . This can be fo und in y our Route r S[...]

  • Page 22

    I f you have questions: Contact U s: Mailing Address: Customer Service: DPS Inc. Phone: 877 - 998 - 3440 x 538 8015 E. Cry stal Dr Email: cs@ dps i - usa.com Anaheim, CA 92807 Live Chat Lin k on our websi t e Website: Tech Support: http: //ww w.q - see.com Phone: 877 - 998 - 3440 x 539 Fax: Email: t s@dpsi - usa.com 714 - 998 - 3509 Live C hat Lin [...]