Q-Logic 59060-02 B manual

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Table of contents for the manual

  • Page 1

    Simplify R 59060-02 B Page i QLogic Fibre Channel Switch Event Message Guide Firmware V ersion 6[...]

  • Page 2

    Page ii 59060-02 B S QLogic Fibre Channel Switch Event Message Guide © 2000–2006 QLogic Corporation. All Rights Reserved Worldwide. First Published: June 2006 QLogic Corporation, 26650 Aliso Viejo Parkway , Al iso Viejo, CA 92656, (800) 662-4471 or (949) 389-6000 Information fu rnished in this manual is belie ved to be accurate and reliable. How[...]

  • Page 3

    59060-02 B Page iii T able of Content s Section 1 Introduction 1.1 Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 1.2 Related Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 1.3 T echnical Support . . . . . . . . . . . . . . . . . [...]

  • Page 4

    Page iv 59060-02 B QLogic Fibre Channel Switch Event Message Guide S Notes[...]

  • Page 5

    59060-02 B 1-1 Section 1 Introduction This manual describes the al arm messages for QLog ic Fibre Channel switches using firmware version 6: This manual is organized as follows:  Section 1 describes the intended audience , related materials, and technical support.  Section 2 describes event logging concept s including definitions, how to conf[...]

  • Page 6

    1 – Introduction T echnical Support 1-2 59060-02 B S 1.3 T echnical Support Customers should cont act their authorized maintenance provider for technical support of their QLogic switch product s. QLogic-direct customers may contact QLogic T echnical Support; others will be redire cted to their authorized maintenance provider . Visit the QLogic su[...]

  • Page 7

    1 – Introduction T echnical Support 59060-02 B 1-3 A 1.3.3 Cont act Information Support Headquarters QLogic Corporation 12984 V alley View Road Eden Prairie, MN 55344-3657 USA QLogic Web Site www .qlogic.com T echnical Support Web Site support@qlogic.com T echnical Support Email support@qlog ic.com T echnical Tra ining Email tech.training@qlogic.[...]

  • Page 8

    1 – Introduction T echnical Support 1-4 59060-02 B S Notes[...]

  • Page 9

    59060-02 B 2-1 Section 2 Event s and Event Logging Messages originate from the switch or from the Ente rprise Fabric Suite 2007 application in response to events that occur in the fabric. 2.1 Underst anding Severity Levels Events are classified by the following severity levels:  Alarm – The alarm level describes event s that are disruptive to [...]

  • Page 10

    2 – Events and Event Loggin g Displaying the Event s Using the Command Line Interface 2-2 59060-02 B S 2.3 Displaying the Event s Usin g the Command Line Interf ace When you log into a swit ch through T elnet, the command line interface automatically displays the alarm h istory . Y ou can use the Show Alarm or Show Log command to display the alar[...]

  • Page 11

    2 – Events and Eve nt Log ging Configuring the Event Log 59060-02 B 2-3 A 2.4 Configuring the Event Log Y ou can customize what event s that are recorded in the switch event log using the Set Log command. With the Set Log comman d, you can filter the events to be recorded by component, specific port s, and severity level. Y ou can choose from the[...]

  • Page 12

    2 – Events and Event Loggin g Configuring Port Alarm Th resholds 2-4 59060-02 B S 2.6 Configuring Port Alarm Thresholds Y ou can configure the switch to generate ala rms for selected events. Configuring an alarm involves choosing an event type, rising and falling triggers, a sample window , and finally enabling or disabling the alarm. Y ou can co[...]

  • Page 13

    59060-02 B 3-1 Section 3 Event Messages This section lists even t messages from the command line interface and Enterprise Fabric Suite 2007 in messa ge ID sequence by the following severity levels:  Alarm Events  Critical Events  W arning Events  Informative Events Y ou can look up a message by it s messag e ID or by searching for the m[...]

  • Page 14

    3 – Event Me ssages Alarm Events 3-2 59060-02 B S (A1003.000B) (Failing release of fabric lock held by switch with domain domain_ID ) Meaning: The local switch is locked as th e result of zoning changes being made by a remote switch. Action: W ait for the lock to time out and try again. (A1003.000C) (Fabric Busy , failing lock request from domain[...]

  • Page 15

    3 – Event Messages Alarm Events 59060-02 B 3-3 A (A1003.0013) (Segmenting, zone zo ne_name merge conflict) Meaning: In non-interop mode, there is a co nflict in the zoning configuration, causing the Inter-Switch Link (ISL ) to isola te. After a zone merge with interop mode disabled, two zone were discovered in the local zoning database with the s[...]

  • Page 16

    3 – Event Me ssages Alarm Events 3-4 59060-02 B S (A1003.001D) (Failing remote zoning confi guration, total zones in zonese ts limit woul d be exceeded) Meaning: The maximum number of zones in zone set s has been exceeded on the switch as a result of a zone merge. Action: Reduce the number zones on the remote switch. (A1003.001F) (Failing remote [...]

  • Page 17

    3 – Event Messages Alarm Events 59060-02 B 3-5 A (A1003.0025) (Error reading security set.) Meaning: There was a problem handling the activa te direct management server command. The format of the command was not standard. Action: Check the security configuration. (A1003.0028) (SFC failure received from remote switch with dom ain domain_ID ) Meani[...]

  • Page 18

    3 – Event Me ssages Alarm Events 3-6 59060-02 B S (A1003.002D) (Zone Merge respons e indicates failure to merge, Isolating link) Meaning: The attempt to merge two f abrics failed because each active zone set contained a zone with the same name, but differe nt membership. Action: Edit the affected zone to remove the conflict or deactivate one of t[...]

  • Page 19

    3 – Event Messages Alarm Events 59060-02 B 3-7 A (A1003.0034) (Merge failed, tot al zoneset limit would be exceeded.) Meaning: A fabric merge failed because t he combined number of zone sets exceeds the zoning dat abase limit. Action: Remove zone sets fr om the local switch zoning database to allow fabric merge to complete. (A1003.0035) (Merge fa[...]

  • Page 20

    3 – Event Me ssages Alarm Events 3-8 59060-02 B S (A1003.003B) (Incomplete merge request seq uence received, unable to process request.) Meaning: A remote switch sent a merge request that was not understood. Action: Check the remote switch for configuration errors or equipment malfunction. (A1003.003C) (Incomp atible Zoning mode, Isolating link) [...]

  • Page 21

    3 – Event Messages Alarm Events 59060-02 B 3-9 A (A1003.0048) (Active Zone Set zone_name n o longer in database, ple ase deactivate zone set if not already in progress (the save will be deferred until zone set no longer active!) Meaning: The switch will not allow you t o delete a zone set from the zoning database t hat has the same name as the ac[...]

  • Page 22

    3 – Event Me ssages Alarm Events 3-10 59060-02 B S (A1003.0051) (Domain ID for local switch d oes not match fabric binding) Meaning: The configured fabric binding va lue for the local switch world wide name does not match the cu rrent domain ID for the switch. Action: Change the fabric binding value for loca l switch world wide name within the IS[...]

  • Page 23

    3 – Event Messages Alarm Events 59060-02 B 3-1 1 A (A1003.0060) (Zone Merge conflict (Alias misma tch for alias= alias , check members) Meaning: The zone merge failed due to a n alias mismatch. Action: Examine the zoning configuration for conflict s. (A1003.0062) (Failing delete orpha ns zoning request, fabric locked by switch with domain ID doma[...]

  • Page 24

    3 – Event Me ssages Alarm Events 3-12 59060-02 B S (A1004.000A) (Eport Isolating due to EFP Domain Ov erlap) Meaning: An E_Port isolated because e ach fabric has a switch with the same domain ID. Action: Change the domain ID on one of the conflicting switches. (A1004.000B) (Eport Isolating due to Switch Administratively Offline) Meaning: An E_Por[...]

  • Page 25

    3 – Event Messages Alarm Events 59060-02 B 3-13 A (A1004.001 1) (Eport Isola ting due to Remote switch isolated) Meaning: An E_Port isolated because the remote switch has the same domain ID. Action: Change the domain ID on one of the switches. (A1004.0012) (Eport Isolating due to ISL Security) Meaning: A remote switch attempted to log in but was [...]

  • Page 26

    3 – Event Me ssages Alarm Events 3-14 59060-02 B S (A1004.0023) (Attempting to connect to switch with inc ompatible time out valu e configured (R_A_T OV/E_D_TOV).) Meaning: An E_Port isolated because the values for R_A_T OV or E_D_T OV are not the same on both switches. Action: Modify the switches so that the time out value s are the same. (A1004[...]

  • Page 27

    3 – Event Messages Alarm Events 59060-02 B 3-15 A (A1004.002F) (Request for Dom ain ID rejected, WorldWid e Name (WWN) device_WWN not allowed to join fabric.) Meaning: The switch with the specifie d worldwide name is no t allowed to join the fabric. Action: Add the switch to a group in the active se curity set. (A1004.0030) (T opology change, los[...]

  • Page 28

    3 – Event Me ssages Alarm Events 3-16 59060-02 B S (A1004.0036) (Domain ID domain_ID assigned to different switches. Cannot join fabrics.) Meaning: An attempt was made to join two fab rics that possessed switches with the same domain_ID. Action: Change the domain_ID on one o f the switches so that it is unique, and join the fabrics again. (A1004.[...]

  • Page 29

    3 – Event Messages Alarm Events 59060-02 B 3-17 A (A1004.0043) (Forcing Domain ID change due to Interoperability setting from old_domain_ID to new_domain_ID .) Meaning: The Domain ID of the switch is change d due to an interoperability configuration change. The old Doma in ID does not conform to the range of allowed Domain IDs fo r the new intero[...]

  • Page 30

    3 – Event Me ssages Alarm Events 3-18 59060-02 B S (A1005.0006) (Request from WWN device_WWN address FC_address , failed authentic ation, verify MS security configuration) Meaning: Management server authenticat ion is enabled, and the rece ived frame failed authentication. Action: None (A1005.000A) (Cannot enforce zoning for membe r domain_ID , p[...]

  • Page 31

    3 – Event Messages Alarm Events 59060-02 B 3-19 A (A1005.0022) (Blade in slot slot_numbe r must be reset af ter leaving Diagnostics AdminSt ate) Meaning: After changing the switch adminis trative state from Diagnostics to any other state, the blade must be reset to complete the state change. Action: Reset the blade. (A1005.0024) (Switch must be r[...]

  • Page 32

    3 – Event Me ssages Alarm Events 3-20 59060-02 B S (A1005.003A) (Fabric Login (FLOGI) from address FC_a ddress failed authorization/authenti cation) Meaning: Security authentication failed. Action: Check security configuration on both the device and the switch to ensure they are configu red properly . (A1005.003B) (W arning - Debug logging filter[...]

  • Page 33

    3 – Event Messages Alarm Events 59060-02 B 3-21 A (A1005.0045) (Configured port dat a conflicting within hardware cap abilities) Meaning: Configured port settings conflict with the hardware capabilities of the port. The port s is downed. Action: Reconfigure the port to be comp atible with the port hardware. (A1006.0004) (Zoning conflict, device_ [...]

  • Page 34

    3 – Event Me ssages Alarm Events 3-22 59060-02 B S (A1007.0006) (Security: Could not validate Authen tication Response from port _number , p ayload seems to be incorrect.) Meaning: The format of the p ayload of the response frame does not match what was expected. Action: Check for errors on the remote side of the link. Check the transceiver and c[...]

  • Page 35

    3 – Event Messages Alarm Events 59060-02 B 3-23 A (A1007.000C) (Security policy restrict mod e, security db differs) Meaning: The current security policy calls for restrict mod e which means that all switches in the fabric must have th e same security databases or the ISLs will not login. In this case, th e security databases dif fer . Action: Re[...]

  • Page 36

    3 – Event Me ssages Alarm Events 3-24 59060-02 B S (A1007.0012) (Port with W orld Wide Name (WWN) port_WWN address FC_addr ess not authorized to login, verify MS s ecurity configuration) Meaning: The port cannot login with the current secu rity configuration. Action: Add the named port to the Manag ement Serve r group in the active security set. [...]

  • Page 37

    3 – Event Messages Alarm Events 59060-02 B 3-25 A (A1007.0020) (MAX Retry count reached on CHAP Authentication Protocol Reset, failing Authentication) Meaning: A RADIUS server has rejected a RADIUS authentication request. Action: Check the configuration on bot h the switch and on the RADIUS Server for incompatib ilities. (A1007.0021) (No response[...]

  • Page 38

    3 – Event Me ssages Alarm Events 3-26 59060-02 B S (A1007.0027) (Radius server could not valida te authentication response from port_ number ) Meaning: RADIUS authentication faile d. Action: Confirm that the secret is the same on the switch as it is on the RADIUS server . (A1007.0028) (Security: 2-W ay Authentication, No security ent ry found for[...]

  • Page 39

    3 – Event Messages Alarm Events 59060-02 B 3-27 A (A1007.002D) (Ignoring RADIUS Server RADIUS_server , invalid UDP port configure d) Meaning: A RADIUS server was confi gured with invalid data f or the UDP port. This is a required configur ation field for the RADIUS server to be used. Action: Set the UDP port value in the switch RADIUS server conf[...]

  • Page 40

    3 – Event Me ssages Alarm Events 3-28 59060-02 B S (A1007.0032) (Fabric conditions or configuratio ns do not currently allow for changing fabric binding.) Meaning: An attempt to change the f abr ic binding setting was rejected due to current fabric binding configuration settings within th e active security set. Action: Check fabric binding settin[...]

  • Page 41

    3 – Event Messages Alarm Events 59060-02 B 3-29 A (A2000.0001) (Pwr1 removed - ALARM SET) Meaning: Power supply #1 was has failed or was removed from the switch. Action: Contact your autho rized maintenance provider . (A2000.0002) (Pwr2 failure - ALARM SET) Meaning: Power supply #2 was has failed or was removed from the switch. Action: Contact yo[...]

  • Page 42

    3 – Event Me ssages Alarm Events 3-30 59060-02 B S (A3000.0002) (T emp sensor sensor_name on blade slot_number reads value C - ALARM SET) Meaning: The chassis temperature ha s reached a failure threshold. Action: Check air flow , fan op eration, and ambient temperature. If the problem cannot be corrected, power down the switch. (A3001.0001) (T em[...]

  • Page 43

    3 – Event Messages Alarm Events 59060-02 B 3-31 A (A3004.0001) (Non-fat al hardware error detected. Use 'show pos t log' for more info) Meaning: A non-fatal ha rdware e rror was discovered during the Power-On-Self-T est (POST) phase of startu p. Action: Enter the Show Post Log command to investigate. (A3004.0002) (Diagnostics have detec[...]

  • Page 44

    3 – Event Me ssages Alarm Events 3-32 59060-02 B S (A6000.0002) (Configured port speed for po rt port_number not comp atible with media.) Meaning: The transceiver in the named port is not ca pable of transmitting at the configured port speed. Action: Reconfigure the port speed or replace the tran sceiver . (A6001.0001) (cmon: insufficient mem ory[...]

  • Page 45

    3 – Event Messages Critical Events 59060-02 B 3-33 A 3.2 Critical Event s (C) (8100.0001) (LOG_MASK_NAME_SERVER) (Port: port_number ) (Protocol violati on from address FC_address ) Meaning: There has been a name server protocol violation. Cont act your authorized maintenance provider . (C) (8300.0006) (Zoning) (Dropping lock held by domain domain[...]

  • Page 46

    3 – Event Me ssages Critical Events 3-34 59060-02 B S (C) (8400.0005) (Switch) (The switch is now performing a hotreset) Meaning: Hot reset is in progress. (C) (8400.0006) (Switch) (Admin mode for use r user_name was canceled by user user_name ) Meaning: Admin authority mode was canceled by another user interface session that had the authority to[...]

  • Page 47

    3 – Event Messages Critical Events 59060-02 B 3-35 A (C) (8400.0014) (Switch) (I/O blade in slot slot_number has been removed from chassis) Meaning: An I/O blade has been removed from the chassis. (C) (8400.0015) (Switch) (The switch will be reset in several seconds) Meaning: The switch is being reset as a result of a command from a user interfac[...]

  • Page 48

    3 – Event Me ssages Critical Events 3-36 59060-02 B S (C) (8400.002F) (Switch) (Zoning dat abase of over 3000 zone members may damage some vendors’ switches, if you have other vendor ’ s switches in y our fabric, please refer to their switch manual /documentation to see wha t zone member limit s the switch support s) Meaning: Y ou have a larg[...]

  • Page 49

    3 – Event Messages Critical Events 59060-02 B 3-37 A (C) (8400.0049) (Switch) (The Configuration W izard from ip_address is exiting - switch configuration may have changed) Meaning: Changes have been made to swit ch that may result in loss of communication with the switch. (C) (8400.004B) (Switch) (Attempted to license modes on an unsupport switc[...]

  • Page 50

    3 – Event Me ssages Critical Events 3-38 59060-02 B S (C) (8400.0058) (Switch) (User ( user_name ) is using the ir initial/default pa ssword) Meaning: The specified user has not changed th eir password from its initial value. (C) (8400.005D) (Switch) (Upgrading Lice nse for SANdoctor) Meaning: The SANdoctor bundle lic ense was applied successfull[...]

  • Page 51

    3 – Event Messages Critical Events 59060-02 B 3-39 A (C) (8400.0069) (Switch) (W arning-When leaving the Diag nostics AdminSt ate of the primary CPU blade, an automatic reset of the blade will occur . The blade and the switch will come back up in the configured AdminSt ate.) Meaning: The primary CPU blade is ent ering Diagno stics state and will [...]

  • Page 52

    3 – Event Me ssages Critical Events 3-40 59060-02 B S (C) (8600.0016) (PortApp) (Online port(s) port_numbers were reset due to disruption during hot reset.) Meaning: Some ports wer e disrupted during hot reset operation due to events causing disru ption. (C) (8600.0017) (PortApp) (External port license count exceeded, downing external port port_n[...]

  • Page 53

    3 – Event Messages Critical Events 59060-02 B 3-41 A (C) (8700.000F) (EPort) (Port: port_number ) (Broad cast frame received & broadcast disabled, discarding broadcast frames.) Meaning: Broadcast is disabled and the switch has re ceived a broadcast frame. Enable broadcast to receive broadcast frames. (C) (8700.0010) (EPort) (Port: port_number[...]

  • Page 54

    3 – Event Me ssages Wa r n i ng E ve n ts 3-42 59060-02 B S 3.3 W arning Event s (W) (8400.0007) (Switch) (Attempted unauthenticat ed login username account_name ) Meaning: A login was attempted with an account name that was n ot in the list of allowable users of Switch Ma nagement. (W) (8400.0018) (Switch) (User ( user_name >) login rejec ted[...]

  • Page 55

    3 – Event Messages Wa r n i ng E ve n ts 59060-02 B 3-43 A (W) (8400.0018) (Switch) (User account_name login rejected - maximum logins already in use) Meaning: The attempted login was reje cted because the re are too many sessions. There may be switch managemen t sessions open on the switch that are no longer in use. ( W) (8400.001F) (Switch) (Us[...]

  • Page 56

    3 – Event Me ssages Informative Events 3-44 59060-02 B S (W) (8700.000A) (EPort) (Port: port_number ) (No response from remote switch, resetting Inter-Switch Link (ISL)) Meaning: No communication has been receiv ed from the remote switch for some time indicating that it may not be functioning properly . The E_Port will be reset in an attempt to r[...]

  • Page 57

    3 – Event Messages Informative Events 59060-02 B 3-45 A (I) (8200.0200) (mserver) (Rejecting request (GZM) for zone zone_name containing unsupported alias member(s) Meaning: The fabric zone server command GZM (Get Zone Member) was rejected because the requested zone member was an alias which is not defined in GS-3. (I) (8200.0201) (mserver) (Reje[...]

  • Page 58

    3 – Event Me ssages Informative Events 3-46 59060-02 B S (I) (8300.0009) (Zoning) (Reading zoni ng database, Checkpoint n ot permitted) Meaning: A change to the fabric zoning dat a base forced a read of the data base to occur . Retry hotreset af ter read is complete (I) (8300.0010) (Zoning) (Removing all i nactive zoning object s) Meaning: All zo[...]

  • Page 59

    3 – Event Messages Informative Events 59060-02 B 3-47 A (I) (8400.002B) (Switch) (User login account_n ame is being closed - In-Band connections have been disabled) Meaning: The session has been cl osed as a result of a configuration change. (I) (8400.002C) (Switch) (User login session session_ID user account_name has timed out) Meaning: A user l[...]

  • Page 60

    3 – Event Me ssages Informative Events 3-48 59060-02 B S (I) (8400.0048) (Switch) (A CIM edit session ha s been canceled) Meaning: A Common Information Model (CIM) edit session has been cancelled. (I) (8600.0007) (PortApp) (Port: port_number ) (Cancelling Online T est) Meaning: The online test was canceled. (I) (8700.0002) (EPort) (In Fabric Reco[...]

  • Page 61

    3 – Event Messages Informative Events 59060-02 B 3-49 A (I) (8F00.0007) Switch Added Meaning: The application fabric discov ery process has discovered a new switch in the fabric. ( I) (8F00.0008) Switch Removed Meaning: The user has removed a switch from the d isplay . (I) (8F00.0009) Link Added Meaning: The application fabric discov ery process [...]

  • Page 62

    3 – Event Me ssages Informative Events 3-50 59060-02 B S Notes[...]