Printronix L5020 manual

 Operator ’ s Guide The Printr onix L5020 Multifunction Printer[...]

Consumables Information Printroni x ® has y ears of experie nce desi gning printer i maging system s. For the best po ssible perfo rmance of y our Pr intronix printer , always use Gen uine Pr intronix parts and co nsumab les. For the nam e of your nearest P rintronix full ser vice dis tributor, c all: United Sta tes (800) 733- 1900 or (714) 368- 2[...]

L5 020 M ultifu nc tion P rinte r Opera tor ’ s Guide 706593-00 1C[...]

Softw ar e Lic en s e Agre emen t CAREFULLY READ THE FOLLOWING TERM S AND CONDITIONS BEFORE USING THIS PRINTER. US ING THIS PRINTER INDICA TES YOUR ACC EPTANCE OF THE SE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THE SE TERMS AND CONDITIONS, PROMPTL Y RETURN THE P RINTER AND ALL ACCOMP ANYING HARDWAR E AND WRITTE N MATERIALS TO THE PL AC E YOU OB[...]

e. You may n ot transm it the S oftware P roduct o ver a networ k, by teleph one, or e lectronic ally usi ng any me ans; or reverse engine er, deco mpile or disass emble the So ftware. f. You agree to ke ep confi dential and us e your best efforts to prevent and protect t he cont ents of the Software Product from unau thorized di sclos ure or use. [...]

POSSIBILIT Y OF SUCH DAMAGES , OR ANY DAM AGES CAUSED BY THE ABUSE OR MANIPUL ATION OF THE SOFTW ARE. SO ME STA TES DO NOT ALLO W TH E EXCLUSION O R LIMITATION O F LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMA GES, SO THE ABOVE L IMITATIO N MAY NOT AP PLY TO YOU. 3. Printroni x, Inc. wil l not be liabl e for any loss or damage caus ed by delay in [...]

Acknowledgement of Terms and Conditions YOU ACKNOW LEDGE THAT Y OU HAVE READ THIS AGREEMENT, U NDERSTAND IT, A ND AGREE TO BE B OUND BY IT S TERM S AN D CON D ITI ONS. N EIT HER PA RT Y SHAL L BE BOUND BY ANY S TATEMENT OR REPRESE NTATION NOT CONTAINED IN THIS AGREEM ENT. NO CHANGE IN THIS AGREEM ENT IS EF FECTIVE U NLESS WRITTEN A ND SIGNE D BY PR[...]

Canadian Department of Communications C ompliance Statem ent: This Cl ass A digita l appa ratus comp lies wi th Canad ian ICES-003. Avis de conformite aux normes du mi nistere des Communcations du Canada: Cet appa reil n umerique de la cl asse A est confo rm á nor me NMB-0 03 du Canad a. European Community (EC) Conformity Statement: This produc t [...]

Nach der EN 55022: “Di es ist eine Ei nrichtung der Klas se A. Dies e Einrichtu ng kann i m Wohn bereich Funk störun gen veru rsachen; i n diesem Fal l kann vom Betreib er verlan gt werden, angeme ssene Maßnahmen d urchzuf ühren und dafür auf zkommen .” Anmerku ng: Um die Ei nhaltung des EMVG s icherzustel len sind di e Geräte, wie in d en[...]

T rademark Ackno wledgeme nt s Centroni cs is a r egistere d tradema rk of Geni com Cor poration. CSA is a register ed certif ication mark of The Canadia n Standar ds Associ ation. Dataprodu cts is a register ed tradem ark of Da taproduc ts Cor porat ion. EIA is a regist ered ser vice m ark of th e Electron ic Ind ustries Associ ation. Epso n is a [...]

This prod uct uses In tellif ont Scal able type faces and Inte llifo nt technolog y. Intell ifont is a regist ered tradem ark of A gfa Divis ion, Miles Incor porated (Agfa). CG, Gar th Graphic , Intelli font, and Typ e Direc tor are reg istered trademarks , and Sha nnon an d CG Triumv irate ar e tradem arks of Agfa Divi sion, Mi les Inco rporate d [...]

Printroni x, Inc. m akes no representa tions or warranties of any k ind regarding this mate rial, inc luding, bu t not li mited to, i mplied warranties of merc hantabil ity and fi tness for a particu lar purpos e. Printroni x, Inc. s hall not be held res ponsibl e for errors contain ed herein o r any omis sions f rom this material o r for any d ama[...]

13 Table of Contents 1 I ntroduction ..... ............ ........... ........ ......... 17 About This Manual .................... ................... ............. ...........17 Important Saf ety Precau tio ns .......... ...... ....... ............. .... 18 Components And Label s ................. ............ .................... ....20 About The P[...]

T a ble of C ontents 14 Replacing Th e Developing Unit.... ................... ............. .5 6 Replacing De veloper ............. .................... ............. ....... 60 4 Scheduled Maintenance ....... .. .......... ...... 67 Maintain ing Print Q uality .............. ............. .................... ....... 67 Maintenan ce Tools ... ...[...]

Table of Contents 15 A Maintenance Log She ets......... ....... .. ... 125 Maintenanc e Log Sh eets .......... ....... ...... ...... ....... ...... ....... ..125 Level A Maintenance - 1 5,000 Page s (User) ............ ..126 Level B Maintenanc e -150,000 P ages (U ser) ............. 127 Level C Ma intenance - 60 0,000 P ages (User) ... .........128[...]

T a ble of C ontents 16[...]

17 1 Intr oduction About This Manu al This manua l exp lains how to use your printer. Safety Notices And Special Information For yo ur safety and to pr otect va luabl e equip ment, it is very importan t that you r ead and c omply wi th all in formatio n highlig hted under the following special headings . WA R N I N G A warning notice calls at tenti[...]

Chapter 1 About This Manual 18 IMPORT ANT An important notice provides information that is vital to pr oper operation of the printer. NOTE: A note pr ovides informat ion and helpfu l tips ab out prin ter operatio n. Control Panel Keys And Display Messages Keys an d indica tors tha t are labe led on the printer are printe d in upperca se letter s. F[...]

Important Safety Precautions 19 Remove pac kaging materials careful ly and sav e them fo r possible future use. If the printer is powered on without removin g all intern al tape and pa ckin g, the printer may be damaged. Keep comb ustible m aterials aw ay from th e printer . Dispos e of used toner prope rly, as it is fl ammable. Keep aw ay from com[...]

Chapter 1 Components And Labels 20 Comp onent s And Labels Legend: 1) Control Panel 2) CAUTION Figure 1: Front and Rear Views Rear of Printer Front of P rinter 1 2[...]

Important Safety Precautions 21 Legend: 1) WARNING 2) CAUTION Figure 2: Safety Labels Behind Fr ont Upper Doors $ 1 2 $[...]

Chapter 1 Components And Labels 22 Legend: 1) Scuff Roller 2) Fuser Unit 3) Cleaning Unit 4) Main Charger 5) Toner Cartridge 6) Control Panel 7) Paper Feed Tractor 8) Developing Unit 9) Waste Toner Recov ery Unit 10) Flash Power Supply 11) Transport Unit Figure 3: Printer Components 1 2 3 4 5 6 7 8 9 10 11[...]

Important Safety Precautions 23 Legend: 1) Power Switch 2) Diagnostic Port 3) Serial Port 4) Optional Coax/Twinax Port 5) 232/422 Toggle Switch 6) Parallel Port Figure 4: Po wer Swit ch and Printer Interf aces $ $ 1 2 3 5 6 4[...]

Chapter 1 About The Printer 24 About T he Prin ter Features Printing sp eed is 20 pages per minute on conti nuous lette r size and A4 size fanfold f orms (long edge fed). The pri nter produc es prin ted output with a 300 x 300, (or o ptionally ) 240 x 240, or 4 00 x 400 dots-pe r-inc h (dpi) re solution . See A ppend ix B for pr inter specifi catio[...]

Fonts And Forms 25 Printr onix Lin ePrinter Plus p rovide s portr ait and la ndsc ape image orientati on. Automa tic 1-u p, 2-up, 4-u p, and g ray bar ov erprintin g are also pr ovided. The emulati on also offers op tional pr oportion al (scala ble) font s. The foll owing opti onal emul ations are also ava ilable: • IGP ® /PGL ® • IGP/VGL •[...]

Chapter 1 About The Printer 26[...]

27 2 Initial Setup Installation Overview This chap ter expl ains how to load pap er, power on the pr inter, use the optiona l power s tacker, an d how to use the c ontrol panel . The inst allation a nd setup of y our printer should be performe d by a ser vice pr ovid er trai ned an d aut h orize d by Pri ntron ix. Yo ur ser vice provide r is also r[...]

Chapter 2 Loading Paper 28 Loading Pa per Do the f ollowing steps when ever top-o f-form m ust be res et (after clearing a paper j am, loa ding new p aper, etc .). NOTE: You do no t need to power off the print er power to replace paper. If you leav e the pri nter on an d replace t he pape r it will resu me printi ng where it left off when yo u put [...]

29 4. Open the l eft and ri ght tracto r gates and p lace the p aper abou t half-way ont o the trac tor pins. Do not pus h the pape r past th e tractors; a paper jam sensor wil l detect a p aper jam if the paper is pushe d too far. 5. Close the left trac tor gate. Legend: 1) Tra ctor Pins 2) Tra ctor Loc k 3) Tra ctor Gat e 6. Move the r ight tract[...]

Chapter 2 Loading Paper 30 7. Introduc e a slight amo unt of side-to- side tens ion into the pap er by settin g the right trac tor far enough to the right s o that there i s no loose ness or wr inkles in the pape r. Be ca reful not to set the right tractor to o far to the rig ht, however, a s too muc h tension may cau se the pap er holes to tear a [...]

31 Power i ng On The Pr inter Legend: 1) Power Switch 2) Strain Relief 3) Door Latch Figure 5: Power Switch CAUTION The printer must be connected to the proper power source: 220-240 VAC a nd 50-60 Hz, as shown on the r ear panel label. Using an incorrect power source may damage the printer. 1. Open the c abinet do or by tur ning the key a nd flippi[...]

Chapter 2 Powering On The Printer 32 5. Turn on the prin ter by sett ing the powe r switch to | (on). When you power on the pr inter, th e followi ng occurs : a. The print er reads th e emulati on boot file and d isplays th e message : H0: TEST HAR DWARE PLEASE WAIT.. . b. The ONLINE indicato r lights continu ously a nd STAN D BY goes out. NOTE: Th[...]

33 Power Paper Stacker (Option) Legend: 1) Heavy Mod e/Light Mode Switch 2) Stacker Cove r Figure 6: Power Paper Stacker $ 1 2 $ 1 2[...]

Chapter 2 Power Paper Stacker (Option) 34 The L5020 P aper Sta cker wo rks with a s pecially designe d basket. The stacker can sta ck any pape r in the followi ng weight and wid th ranges: Weight: 8 to 44 lbs/rea m (68 to 165 g/m 2 ) bond (1 7 inch x 22 inch) , fanfold. Width: 7 t o 17.5 i nches (17 8 to 445 mm ) edge to e dge. As fanfol d paper mo[...]

Con trol P ane l 35 Using The Control Pane l Control Panel Legend: 1) Status Indicators 2) Liquid Crystal Display (LCD) 3) Paper Path Diagram 4) Function Keys Figure 7: Control Panel The cont rol pane l (Figure 7) , is lo cated o n the top r ight side of the front cover an d consists o f the follow ing: • A Liquid Crystal Disp lay (LCD) • Six s[...]

Chapter 2 Using The Control Panel 36 Liquid Crysta l Displa y (LCD) The liqui d crystal di splay ( LCD) dis plays printe r status , messag es, configur ation options, and err or codes . S t atus Indicators The status indicat ors displ ay the cu rrent op erational s tatus of the printer . LINE SYNC Twinax in terface only. Ind icates there is activit[...]

Function Keys 37 ONL IN E ONLINE is lit con tinuou sly w hen the pr inter is onli ne (when t he printer is read y to print a nd accept da ta from the hos t). It flash es when the pr inter is offline or when the printer s tops b ecause of an erro r. F AUL T FAULT flashes whe n the printer is un availab le for printing b ecause of an internal error. [...]

Chapter 2 Using The Control Panel 38 • To place t he printe r offline, pr ess ON LINE until the ONLIN E status i ndicator blinks . The LCD di splays “OFFLINE.” The printer s tops pro cessing an d printi ng any ne w data, exc ept for any pages in proce ss. • To start d ownloadin g files to the prin ter, hold down the ONLINE + PAG E EJECT key[...]

Function Keys 39 When the J OB IN PRO CESS s tatus indicato r lights s teadily, pressing P AGE E JECT causes the pri nter to prin t all data in the printer. The page is then cut at the perfo ration ( unless the Burs t On Eject opt ion is d isabled) . When th e JOB I N PROCES S stat us indic ator flas hes, pressing PAGE EJEC T causes th e printer to[...]

Chapter 2 Using The Control Panel 40 • Clears the repr int buffers • Cancels a d ownload if one is in proces s. See Ch apter 3 i n the User’s Ma nual . UP And DOWN Keys The UP and D OWN k eys are u sed for th e configu ration m enu: • To unlock or lock the ENTE R key, pres s UP + DO WN at the same tim e when t he printe r is offlin e • To[...]

41 3 Consumables Replacement Consu mable Replacement Repl acemen t In terv als For the bes t print q uality, rep lace the printer consuma bles at th e interva ls specifi ed below. Th e yield of the supp lies is based on a 4% co verage of lette r size (8 .5 inc h x 11 i nch) pape r . However, the yield ma y vary accor ding to yo ur prin t appl icati[...]

Chapter 3 Consumable Replaceme nt 42 Opening The Upper Do ors 1. Take the printer o ffline. 2. When pape r motion stops , wait 15 s econds, then op en the printer upper do ors. Legend: 1) Upper Door Replacing T he T o ner Cartrid ge NOTE: When re placing the toner cartridge , place th e old cart ridge in a dis posable wrapper (e .g., a plas tic bag[...]

Replacing The Toner Cartridge 43 3. Rotate the ton er car tridge coun terclock wise u ntil the n otch is aligned wi th the pin in the toner hopp er, and rem ove the cartri dge. Legend: 1) Notch 2) Toner Cartridge 3) Positioning Pin 4. Put the old cartr idge into a plastic ba g and d iscard it . 5. Keep the ne w toner c artridge i n its pac kage. Ho[...]

Chapter 3 Consumable Replaceme nt 44 6. Remove th e new ton er cartridg e from its packag e. 7. With the cover ta pe facing up, inse rt the ca rtridge into the to ner hopper, and slowly pull of f the cover tape in the direc tion of the arrow. Remove the las t of the tap e just as the cartridge i s complete ly insi de the hopper. Legend: 1) Pin 2) T[...]

Replacing The Toner Cartridge 45 9. Rotate the c artridge clockw ise as far as i t will turn. Legend: 1) Toner Cartridge 10. If any tone r has sp illed, rem ove it wit h wet tis sue pape r or a toner vacuu m. 11. Close the upper doors. 1[...]

Chapter 3 Consumable Replaceme nt 46 Repla cing Th e W a ste T oner Bott le When the “W ASTE TONER FULL ” message appe ars on the co ntrol panel, r eplace th e waste ton er bottle by doing the followi ng steps , and disc ard the e mpty bottl e. Do no t reuse t he bottle. 1. When pape r motion stops , wait 15 s econds, then op en the printer up [...]

Replacing The Waste Toner Bottle 47 3. Remove the cap from the out side of th e waste toner bot tle, and cap the ton er bottle . Legend: 1) Cap 2) Waste Toner Bottle 4. Remove the waste t oner bottle fr om the un it and d iscard i t. 5. Install a new waste t oner bottl e. 6. Close the print er upper doors. 7. Clear Error 28, “WAS TE TONER FULL,?[...]

Chapter 3 Consumable Replaceme nt 48 Repla cing Th e Photor ecept or Drum Drum li fe is depe ndent upon media used and p roper main tenance and oper ation of the printer . Print media othe r than bon d paper (e.g., la bels, card st ock, pla stic, or vinyl ) may redu ce dr um life a s much as 50%. To repla ce the drum , you ne ed a d rum aux iliary [...]

Replacing The Photoreceptor Drum 49 CAUTION The transfer charger must be in the down position to avoid scratching the drum. Failure to perform steps 6 and 7 damages the drum. 6. Rotate the tr ansfer elevator drive sh aft cou nterclock wise. Watch the char ger mov ement: a. If the char ger starts to move up, it is already in the dow n position . b. [...]

Chapter 3 Consumable Replaceme nt 50 CAUTI ON To avoid damaging the printer or causing false paper jams, the transport lever must be in the fully down position before closing the transport unit. 7. Lower the transport unit by tu rning the green le ver on th e transpo rt unit to the left. Legend: 1) Green Lever 1[...]

Replacing The Photoreceptor Drum 51 8. Loosen the three thu mbscrew s secur ing the d rum plat e and remove t he drum p late. Legend: 1) Drum Plate 2) Thumbscrews (3) 9. Remove the nut from t he end o f the drum shaft. Legend: 1) Nut 1 2 1[...]

Chapter 3 Consumable Replaceme nt 52 10. Screw the d rum auxi liary r od onto the d rum sha ft. Legend: 1) Drum Auxiliary R od 2) Drum Shaft 2 1[...]

Photoreceptor Drum Installation 53 11. Pull the dr um out alon g the drum auxili ary ro d. Hold the front and back ends when the drum i s nearl y out of th e printe r, and remove it wi th both han ds. Legend: 1) Drum 12. Pack the ol d drum for s hipment u sing the original packag ing material , and clo se the cover o f the bo x. 13. Wipe the d rum [...]

Chapter 3 Consumable Replaceme nt 54 CAUTI ON Exposing the drum to light shortens its life. Do not expose the drum to direct sunlight, and install it wit hin five minutes under typical room lighting conditions. When removi ng the drum from its packaging, do not touch the surface of the drum. Fingerprints and scratches can damage the surface and cau[...]

Proper Disposal Of A Dr um Unit 55 8. After ins talling the drum pla te, visu ally ve rify goo d electric al contact b etween th e copper gr ounding c lip and the end of th e drum sha ft. Alternat ively, m easure the resi stance. C onnect one le ad of an ohmmeter t o the brac ket on the d rum plate , and touch th e other lead to the edge of the dru[...]

Chapter 3 Consumable Replaceme nt 56 Repla cing Th e Devel oping Unit CAUTI ON Do not replace the developing unit unless y ou have been trained to do so. Be car eful not to damage the sensors while cleaning the developing unit. (If damage occurs, contact your service re presentative. ) Removal 1. Turn the po wer swit ch OFF. 2. Open the printer upp[...]

Replacing The Dev eloping Unit 57 5. Remove the developi ng unit by holding the le ver in o ne hand and pulli ng the dev eloping u nit parti ally ou t of the printe r. Legend: 1) Developing Unit 2) Lever 1 2[...]

Chapter 3 Consumable Replaceme nt 58 6. With yo ur other hand, gra sp the han ger and rem ove the develop ing unit fr om the pr inter. Legend: 1) Hanger 7. Place th e old dev eloping u nit in a p lastic b ag and dis pose of i t proper ly. 8. Vacu um any s pilled to ner. 9. Remove th e new de veloping unit from its pac kage, and add develop er to th[...]

Replacing The Dev eloping Unit 59 Legend: 1) Toner Cartridge 2) Developing Unit 3) Auger 4) Toner Sensor 5) Developing Tank 6) Developing Roller 7) Toner Supply Roller 8) Screws (3) 9) Cover 5 4 Cross Se ction of Dev eloping Unit 9 8 1 2 3 4 6 7[...]

Chapter 3 Consumable Replaceme nt 60 Replacing De velope r The toner sensor is sensitive to both electr ostatic discharge (ESD) and positional adjustment. Do not touch the sensor with your hand or jar it from its factory-set position. (See page 5 9.) 1. Turn the po wer swit ch OFF. 2. Open the printer upper do ors. (See page 42.) 3. Prepare a large[...]

Replacing Developer 61 6. Remove the three sc rews on the devel oping uni t cover and det ach th e cov er. 7. Put the dev eloping unit in the plastic bag and d o the follo wing: a. Remove the develope r and tone r in the toner hopp er by gently s haking th e develop ing un it up and d own with the opening of the tone r cartri dge facin g downward .[...]

Chapter 3 Consumable Replaceme nt 62 12. While rota ting th e new deve loping r oller knob counter clockwi se, evenly pour the entire b ottle of developer powder i nto the dev eloping u nit. Legend: 1) Bottle of new Developer 2) Developing Roller Knob 13. Replace the c over a nd tighten the screws . IMPORT ANT If toner or developer s pills on cloth[...]

Replacing Developer 63 Inst all The Developing Unit 1. On the developi ng unit, r otate t he lever fu lly c lockwi se so tha t it is pointi ng stra ight up . Legend: 1) Hanger 2) Lever 3) Guide Rail 2. Holding th e lever in one ha nd and the hanger in the o ther hand , insert t he dev eloping u nit on t he guid e rail. 3. Rotate the ha nger t o the[...]

Chapter 3 Consumable Replaceme nt 64 4. Rotate the d evelo ping rolle r knob coun tercloc kwise u ntil the unit dro ps into i ts final resting position . The devel oping uni t lever s hould prot rude thr ough the ma in body of the dev eloping unit. Legend: 1) Lever 2) Developing Roller Knob 2 1[...]

Replacing Developer 65 5. Rotate the de velop ing unit l ever fully counterc lockwise to lock the devel oping uni t in plac e. Legend: 1) Lever 6. Close the waste toner recover y unit an d ensur e that it la tches. 7. Close the print er upper doors. 1[...]

Chapter 3 Consumable Replaceme nt 66[...]

67 4 Scheduled Maintenance Main t aini ng Print Qua lity To maint ain good p rint qual ity, cl ean the pr inter acco rding to the schedul es and in format ion lis ted in t his chap ter. 1. Do a Gener al Clean ing. (Se e page 77.) 2. Clean the m ain ch arger, pr echarger, and trans fer charge r. For cleaning instr uctions , see pag e 85 for t he mai[...]

Chapter 4 Maintaining Print Quality 68 Main tenance T ools To maintai n the pri nter, you need the fo llowing to ols: Recommen ded tone r vacu um cleaner models a re: • 3M ® model 497-AJ M standard V AC wit h Type 1 fil ter • 3M model 497-AB 220V with Ty pe 1 filt er • Hitachi ® CV-TN10 wit h TN-15 filter Servi ce L evel Pa ge Co unts IMPOR[...]

Service Level Pa ge Counts 69 (See the Maintenanc e menu i n Chapter 3 of the User’ s Manual .) Levels A , B, and C are your respon sibility, while le vels D throug h H are the r esponsi bility o f your s ervic e provider . When the p age co unt reach es one of the mainten ance inte rvals listed be low, the control pa nel disp lays on e of the fo[...]

Chapter 4 Maintenance Sc hedules 70 Clearing Serv ice Lev el Message s When you have done a level of servic e, clear the page count for that ser vice leve l. Note t hat when you clear a lower ser vice lev el, the leve ls abo ve it ar e also cle ared. For ex ample, clearing l evel C also cl ears l evels A and B. To clear a servic e level (level A, f[...]

Replacem ent Schedule 71 Replaceme nt Schedule Replace th e followi ng items after the s pecifie d number of letter size pages (4 % coverage ) have p rinted. App endix A, “Mainte nance Log Sheets,” contains l og sheets you can photocop y. T able 2. User Responsibility - Replace ment Item Part Number Frequency (Pages) Servic e Level T oner c art[...]

Chapter 4 Maintenance Sc hedules 72 T ech Se rvice Ma intena nce Leve l Kit s The followi ng mainte nance kits sh ould be us ed after the specif ied letter s ize page s (4% covera ge) have been p rinted. Level D kit is used at 300, 000 pages. Item Part Number Maintenance K it, Level D, L5 020 706802-0 01 • Main charge r • Precha rger • Transf[...]

Tech Service Mai ntenance Level Kits 73 Use Level E kit af ter printin g 600,0 00 letter size pages . Item Part Number Maintenance Ki t, Level E, L5020 706806-001 • Main charg er • Precharge r • Transf er char ger • Smo k e fil ter • Cleaning u nit • Transpor t belt (set of 3) • Cutter motor[...]

Chapter 4 Maintenance Sc hedules 74 Use Leve l F kit afte r print ing 900,00 0 letter siz e pages. Item Part Number Maintenance K it, Level F , L5020 70 6812-001 • Main charge r • Precha rger • Transfer char ger • Smoke fi lter • Xenon (flash ) lamp[...]

Tech Service Mai ntenance Level Kits 75 Use Level G kit after printing 1,200,00 0 letter si ze pages . Item Part Number Maintenance Ki t, Level G , L5020 706818-001 • Main charg er • Precharge r • Transf er char ger • Smo k e fil ter • Cleaning u nit • Transpor t belt (set of 3) • Cutter motor • Trigger coi l uni t • Developi ng m[...]

Chapter 4 Maintenance Sc hedules 76 Use Leve l H kit af ter prin ting 2,400 ,000 le tter size p ages. Item Part Number Maintenance K it, Level H, L5 020 706830-0 01 The kit in cludes the foll owing ite ms: • Main charge r • Precha rger • Transfer char ger • Smoke fi lter • Cleaning unit • Tran sport belt (s et of 3) • Cutter mot or ?[...]

Vacuuming 77 General Cle aning To maint ain opt imum p rint qual ity, cl ean the printer r egularl y. Depending upon the density of your pr int jobs , the prin ter may require c leaning e very 10,000 - 20,000 sheets . V acuuming 1. Turn the po wer switch O FF. 2. Open the p rinter upper doo rs. (See p age 42.) 3. Using a vacuum, cl ean up the toner[...]

Chapter 4 General Cleaning 78 5. Vacu um the dev elopi ng unit and toner hopper. Legend: 1) Developing Unit and Toner Hopper 2) Vacuum 1 2[...]

Vacuuming 79 6. Vacuum th e cleani ng unit. Legend: 1) Cleaning Unit 2) Vacuum 1 2[...]

Chapter 4 General Cleaning 80 7. Vacu um the fus er unit. 8. Vacuum the lam p housing filter o n the end o f the fuser unit. Legend: 1) Fuser Unit 2) Vacuum 2 1[...]

Vacuuming 81 CAUTION The transfer charger must be in the down position to avoid scratching the drum. Failure to perform s teps 9 and 10 damages the drum. 9. Rotate the tr ansfer elevator drive sh aft cou nterclock wise. Watch the char ger mov ement: a. If the char ger starts to move up, it is already in the dow n position . b. If the charge r start[...]

Chapter 4 General Cleaning 82 12. Vacuum the to ner, pape r dust, et c. Be sure to cl ean und er the transport uni t as well. Legend: 1) Transport Surface 2) Green Lever 3) Vacuum 13. Wipe off the dirt on the transpo rt surface with wet tis sue paper. Make sure no pape r debris is left on the surf ace 14. Using an a mmonia-bas ed wax- free cleane r[...]

Vacuuming 83 15. Push the t ransport u nit into th e printer while ho lding dow n the green lev er. Rais e the gr een lever to the righ t to rais e the transport s urface. Legend: 1) Transport Surface 2) Green Lever 1 2[...]

Chapter 4 General Cleaning 84 16. Vacuum the toner, paper dus t, etc. in the trac tor area. Legend: 1) Tractor 2) Vacuum 3) Paper Guide 3 2 1[...]

Cleaning The Chargers 85 Cleanin g T he Ch arge rs 1. Turn the po wer switch O FF. 2. Open the p rinter upper doo rs. (See p age 42.) Main Charger CAUTION Handle the charger carefully to avoid da maging or breaking the charger wires. 3. Loosen the thumbsc rew and r emove the main cha rger by pulling i t toward you . Legend: 1) Main Charger 2) Thumb[...]

Chapter 4 General Cleaning 86 5. Using the br ush cleane r (listed on page 68), clea n the exp osed side of t he charg er grid and the bod y of the ma in ch arger to remove paper dus t, etc., as s hown be low. Legend: 1) Charger Grid 2) Brush C leaner 3) Main Charger 3 2 1[...]

Cleaning The Chargers 87 6. Positio n the main cha rger with t he charger gri d up and the f ront end of the charge r toward you, as s hown i n the fol lowing fi gure. Remove the charger grid from the ma in char ger as foll ows: a. While pr essing th e front r etaining tab toward the rear of the charger, u nhook the rear end of the c harger gr id f[...]

Chapter 4 General Cleaning 88 7. Using the brush cle aner, cl ean both s ides of th e charg er grid. Legend: 1) Brush C leaner 2) Charger Grid 8. Using the wire cl eaner (li sted on pa ge 68), c lean the two wires in the mai n charg er. When clean, th e wires feel smoo th. Legend: 1) Wire Cleaner 2) Main Charger 1 2 1 2[...]

Cleaning The Chargers 89 9. Install th e charg er grid. 10. Return the main ch arger t o its origina l positi on. Fast en the ma in charg e r screw to se cure it. Precharg er And T ransfer Charger 11. Open the w aste to ner rec overy unit. 12. Loosen the pr echarg er thumbscr ew and transfer/sep arator charger thumbsc rew, and r emove the char gers[...]

Chapter 4 General Cleaning 90 14. Using the br ush cle aner and the wire cl eaner (lis ted on pag e 68), remov e the d ust and di rt on the w ires. The pr echarge r contains one wir e, while th e transfe r/separato r char ger contains two wire s. When c lean, the wires fe el smooth . 15. After clea ning, ret urn the c hargers to their orig inal pos[...]

Cleaning The Fuser Unit Cover Glas s 91 3. Open t he wast e toner r ecovery unit. CAUTION The transfer charger must be in the down position to avoid scratching the drum. Failure to perform steps 4 and 5 damages the drum. 4. Rotate the tr ansfer elevator drive sh aft cou nterclock wise. Watch the char ger mov ement: a. If the char ger starts to move[...]

Chapter 4 General Cleaning 92 6. Loosen th e thumb screws ( 2) on the ri ght and le ft fuser u nit holding pla tes . Legend: 1) Thumbscrew (not visible) 2) Handle 3) Holding Plate 4) Thumbscrew 5) Green Lever 6) Fuser Unit 7. Grasp the handle and pull out the fus er unit u ntil the s econd handle i s visible . 8. With the other hand , grasp t he se[...]

Cleaning The Fuser Unit Cover Glas s 93 CAUTION Do not scratch or place your hands directly on the cover glass. Fingerprints on the cover glass or lamps will cause t hem to break. 9. Place the fuser on a clean , flat surfac e with the cove r glass facing up . 10. Using the fuser cov er glass scraper ( listed on page 68 ), remo ve the dirt a nd tone[...]

Chapter 4 General Cleaning 94 12. Remove the two screws th at secure th e filter housing t o the filter, t hen remove the fil ter. Legend: 1) Fuser Unit 2) Filter Holding Plate 3) Filter 4) Screws (2) 5) Filter Housing 13. Vacuum the filter, th en instal l it. 14. Vacuum any paper du st from t he printe r frame. 15. Install the f user, ma king su r[...]

Cleaning Unit 95 Majo r Cleaning Do a major cleaning e very 15 0,000 page s to keep your pr inter i n the best wo rking ord er. Cleaning Unit 1. Turn the po wer switch O FF. 2. Open the p rinter upper doo rs. (See p age 42.) 3. Open the w aste to ner recov ery uni t. (See page 46.) 4. Loosen the three thu mbscrew s secur ing the d rum plat e and re[...]

Chapter 4 Major Cleaning 96 IMPORT ANT To avoid spilling toner, do not turn the clea ning unit upside down. 6. Vacuum the brush on the cleaning unit. Tu rn the end of the shaft to rota te the b rush. Con tinue to rotat e and v acuum the brush u ntil the en tire brus h surface h as bee n cleaned. CAUTI ON Do not touch the brush surf ace with y our h[...]

Cleaning Unit 97 CAUTION Do not flex the discharge LED, or it may break. 7. Remove the dischar ge LED s crew. Legend: 1) Screw 2) Discharge LED 8. Remove the dischar ge LED by pullin g it towar d you. 1 2[...]

Chapter 4 Major Cleaning 98 9. Using a To raysee cloth (lis ted on pag e 68), wip e off the dirt on the disc harge LE D. Legend: 1) Discharge LED 10. Install the d ischarge LED. Cleaning The Ph otor ece ptor Drum CAUTI ON When cleaning the photoreceptor drum, observe the following precautions: • Do not touch the drum surface with your hands. • [...]

Cleaning The Photoreceptor Drum 99 3. If the dr um is only sli ghtly di rty, cle an it wi th eth anol or i sopropy l alcoh ol. Do not use acetone. 4. If the drum has toner buildup , clean it with the d rum freshe ner pad. (See page 68.) Turn the drum little by little wh ile poli shing the drum s urface with the fres hener pad . Polis h with a sl ig[...]

Chapter 4 Major Cleaning 100 CAUTI ON When wiping the SELFOC ® lens, be ce rtain not to apply excessive force to th e drum surfac e potential sensor located near the SELFOC lens , as this may cause the sensor t o be dislocated. (If this happens, contact y our service representa tive.) 11. Wipe the SELFOC lens by movi ng a Toray see cloth (see pag [...]

101 5 T r oubleshooting T roubleshootin g This chap ter disc usses di agnostic tests, pa per jams, a nd syst em messages ( status a nd erro r). Diagnost ics The printe r includes diagnos tic circ uits and software t o aid in th e discover y, preventi on, and correction of syste m proble ms and failures.The printer has both offline an d on-lin e dia[...]

Chapter 5 Paper Jams 102 • Print Co nfiguration : Prints all curr ent confi guration paramete rs in the pr inter, i ncluding print stati stics (Co nfig. Contr ol menu) . Online Di agno sti cs When it i s onlin e, the pri nter sense s and rep orts probl ems or conditi ons as th ey arise. W hen an error is d etected , the prin ter halts, l ights th[...]

Paper Jam Near The Tractor 103 3. Reload the paper. The f irst fol d of the pap er shoul d be faci ng towards th e printe r; otherwis e, a pap er jam cou ld occur. ( see illustrati on). Do no t push the paper p ast the trac tors as the re is a paper jam sensor that will sens e the paper and return a pa per jam error. Legend: 1) Left Tractor 2) Rig [...]

Chapter 5 Paper Jams 104 Paper Ja m Near The Paper Outp ut Section 1. When pape r motion stops , wait 15 s econds, then op en the upper do ors. 2. Open the waste toner recover y unit. Legend: 1) Opening Lever 2) Waste Toner Recov ery Unit 1 2[...]

Paper Jam Nea r The Paper Output Section 105 CAUTION The transfer charger must be in the down position to avoid scratching the drum. Failure to perform steps 3 and 4 damages the drum. 3. Rotate the tr ansfer elevator drive sh aft cou nterclock wise. Watch the char ger mov ement: a. If the char ger starts to move up, it is already in the dow n posit[...]

Chapter 5 Paper Jams 106 CAUTI ON To avoid damaging the printer or causing false paper jams, the transport lever must be in the fully down position before opening the transport unit 4. Lower the transport unit by tu rning the green le ver on th e transpo rt unit to the left. Legend: 1) Green Handle 5. Check fo r and remov e any pap er jamme d in th[...]

Paper Jam Nea r The Paper Output Section 107 6. Turn knob C clockwis e 90 ° to raise t he scuff ro ller hol ding the paper. Legend: 1) Knob C 7. Separate the fanfold paper at the perfor ations o n both t he paper inp ut and the output s ections . Then remo ve the ja mmed paper by pulling it out. 1[...]

Chapter 5 Paper Jams 108 When re moving th e paper fr om the pa per input section , raise the trac tor gates fir st, then pull out th e jammed paper. Legend: 1) Tractor Gate CAUTI ON To avoid damaging the printer or causing false paper jams, the transport lever must be in the fully down position before closing the transport unit. 8. After remo ving[...]

Paper Jam In The Transport Input Section 109 Paper Ja m In The T ransport Input Se ction 1. When pape r motion stops, wai t 15 sec onds, then open the upper doo rs. 2. Open t he wast e toner r ecovery unit cov er. CAUTION The transfer charger must be in the down position to avoid scratching the drum. Failure to perform steps 3 and 4 damages the dru[...]

Chapter 5 Paper Jams 110 CAUTI ON To avoid damaging the printer or causing false paper jams, the transport lever must be in the fully down position before opening or closing the transport unit. 4. To lower th e transp ort route s urface, t urn the gree n transp ort unit lever to the left. Legend: 1) Green Lever 5. Manually clear the paper ja m. 6. [...]

Paper Jam In The Transport Output Section 111 Paper Ja m In The T ransport O utpu t Sect ion 1. When pape r motion stops, wai t 15 sec onds, then open the upper doo rs. 2. Turn the gr een knob B counte rclockwi se. This c auses t he jammed pa per to be moved to the pap er feed s ection. Remove any jamm ed pape r. Legend: 1) Knob B 3. Close the uppe[...]

Chapter 5 Paper Jams 112 Paper Jam In The Powe r Paper S t ack er 1. When pap er motio n stop s, wait 15 second s, then tea r the pa per from the output sec tion of the printer . 2. Open the stacker c over an d clear any paper jam s. Legend: 1) Stacker Cover 3. Open the upper doo rs. 1[...]

Paper Jam In The Power Paper Stacker 113 4. Turn Knob C, clockw ise to un lock i t. Legend: 1) Knob C 5. Pull the p aper out from the p aper entranc e. 1[...]

Chapter 5 System Stat us And Error Messa ges 114 6. Reload the paper being sure to load it corre ctly, with th e first perforatio n faci ng the printe r. Legend: 1) First Perforation 7. Rotate Kno b C counterclo ckwise to lock it. 8. Close the upper do ors. 9. Press CLEAR on the con trol pane l. 10. When the error is cleare d, press ONLINE. The pri[...]

Reprinting Pages After Fault Condition 115 If any data resides in the pri nt buffer, it is then printed. Pres s ONLINE to p lace the printer online. Errors req uiring field serv ice are pr inter fa ilures tha t requir e the attentio n of se rvice per sonnel . Before c alling your se rvice representa tive, pr ess CLEA R to atte mpt to rem ove the m [...]

Chapter 5 System Stat us And Error Messa ges 116 Whether Re print On Faul t Is Enabled , Disab led, O r Confi rm: After a p aper jam , you may need to r eload the p aper onto the tractors. Table 3, “ Error Me ssages, ” on page 120, desi gnates tho se error s that requ ire repri nting to rec over from an erro r condi tion. NOTE: Some er rors req[...]

Reprinting Pages After Fault Condition 117 If the fault is clea red, and i f you need to reloa d paper i nto the tractors (s uch as a fter a pap er jam), the follow ing mess age appears: a. Reload the paper onto the tractors . b. Press CLEAR. c. Press ON LINE to resum e printi ng. Note tha t pages have been lo st. If the fault is clea red, and i f [...]

Chapter 5 System Stat us And Error Messa ges 118 If the fault is no t cleared: a. The print er beeps and brie fly displa ys the fo llowin g message : b. The print er then r edispla ys the origin al fault me ssag e, or any other unclea red fault message. c. Attempt to clear th e fault conditi on again, o r contac t your servi ce repres entative . If[...]

Error Mes sages 119 Error Mes sages Table 3, “Error Mes sages,” o n page 1 20, lists errors by error c ode and shows which are o perat or-correctabl e, which require fi eld service, and which require r eprinting. • Operator -corre ctable er rors in clude paper ja ms, and mi ssing consu mable s. • Errors r equirin g field ser vice are pr int[...]

Chapter 5 System Stat us And Error Messa ges 120 T able 3. Error Messages Error Code Error M essage Operat or Correctable Fie ld Service Required Reprint Required 01 Fr on t Cove r Open á 02 Paper Empty á 03 Paper Jam at Fu ser (C) áá 04 Paper Jam at E xit (D) áá 05 Paper Jam at E xit (D) áá 06 No T ran sfer Uni t á 07 Scuf f Lever Open (K[...]

Error Mes sages 121 20 F use r Lam p Over heat á 21 Fuse r Fa n Fai l á 22 Reserved 26 No Cleaning Unit á 27 Reserved 28 W aste T o ner Full á 29 No W as te T oner Box á 2A T o ner Low 2B T one r Dens ity too H igh á 2C T oner Densi ty too Low á 2D T oner Empty á 2E Reserved 32 LED Head Overh eat á 36 Reserved 37 Reserved 38 Engine CPU Fa [...]

Chapter 5 System Stat us And Error Messa ges 122 45 Engine CPU Fail á 46 Engine CPU Fail á 47 Engine CPU Fail á 48 Controller Comm. Fa il á 49 Controller Comm. Fa il á 4A Contr oller Comm . Fail á 4B Contr oller Comm . Fail á 4C Con troller Comm. Fail á 4D Con troller Comm. Fail á 4E Rese rved á 50 Stacker Fail á 51 Stacker Fail á 52 St[...]

Error Mes sages 123 TABLE NOTES : 1. For any error with Repri nt on Faul t enabled : If the printer stops while in t he middle of printing a page, reloadi ng the pape r and reprinting are req uired. There may be ot her cas es requ iring reloadi ng and rep rinting; if so, a m essage appe ars. 2. For any error with Reprint on Fa ult disa bled: If th [...]

Chapter 5 System Stat us And Error Messa ges 124 The Front Cov er Open e rror can occur if th e upper d oors are o pen or the pa per output door is open. If the upper do ors are closed, push the p aper outp ut door i n to rele ase it to i ts down po sitio n.[...]

125 A Maintenance Log Sheets Main tenance Log Sheets The main tenance l og sheets are for y our use. Thes e may be photocopi ed and ke pt in a binder ne ar the prin ter. Be s ure to use them each time eithe r you or your ser vice pro vider per form printe r maintenanc e. Only ma intena nce le vels A through C are pres ented in this Operator ’ s G[...]

Appendix A Maintenance Log Shee ts 126 Level A Ma intenance - 15,000 Pages (User) Action Item Part # Performed By Date Clean General c leaning N/A Clean Main cha rger 705741-0 01 Clean Precha rger 705742-0 01 Clean T ransfer charger 705743-001 Clean See Note 1 Cover gl ass N/A Replace See Note 2 T oner c artridge 703532-0 50 Note 1: Ev ery 15,0 00 [...]

Level B Maint enance -150,000 Pages (Use r) 127 Leve l B Main tenance -1 50,00 0 Pages (User ) Action Item Part # Per formed By Date Clean General c leaning N/ A Clean Main charg er 705741-00 1 Clean Prechar ger 705742-00 1 Clean T ransfer charger 7 05743-00 1 Clean See Note 1 Cover glas s N/A Clean SELFO C ® lens N/A V acuum Lamp hous ing filter [...]

Appendix A Maintenance Log Shee ts 128 Level C Ma inten ance - 600 ,000 Pages (U ser) Action Item Part # Performed By Date Clean General c leaning N/A Clean See Note 1 Cover gl ass N/A Clean SELFOC lens N/A Clea n Flash power suppl y filter N/A See Note 2 Photorecep tor drum 703535-0 01 Replace Developi ng Uni t 705739-0 01 Replace See Note 3 T one[...]

129 B Specifications Specifications Paper Specificat ions Pa pe r typ e Fanf old Pape r size Width 7 to 16 in ches Length* 1 to 30 inches , in multipl es of 1/6 i nch. * Measur ed from m ain folding/c uttin g perforati on to main foldi ng/cuttin g perf oration. T ractor p in holes S ee the table an d figure on the nex t page.[...]

Appendix B Specifications 130 Specification Inch Millimeter Dime nsion in Figure Pin hole cente r to folding p erforation 1/6 , 1/4, 1/3, or 1/2 4.2, 6. 4, 8.5, 12.7 A Hole cen ter line to edge of for m 0.236 ±0 . 0 2 8 6.0 ± 0.1 B Hole diam eter 0.156 ±0 . 0 0 4 4.0 ± 0.1 N/A Distanc e between centers of two consec utive hol es 0.500 ±0 . 0 0[...]

Paper Specifications 131 Paper thi ckness .010 in ch maxi mum Paper W eight 18-44 lb . bond (68 -165g/m 2 ), 44-12 5 lb. tag/ label (75- 204g/m 2 ) Capacity 3000 shee ts (18 l b.) Paper Feed Automa tic Pape r Parking mech ansim inco rpor ated Stacker P erforation “B” “B ” C enterLine Main Folding/Cutting Perforation “E” “C” “D” [...]

Appendix B Specifications 132 Performa nce Cha ract eristic s Printing d ensit y 300 x 30 0 dpi 400 x 40 0 dpi o r 240 x 2 40 dpi (op tions ) Printi ng speed 2.78 in ches p er seco nd. Paper Size Orient ation Pri nting Speeds (Pages per Minute) A4 Letter Landsc ape Landsc ape 20 20 A4 Letter Portrait Portrait 15 15 Maximum effective print width 14.[...]

Host Interf aces 133 Hos t Inter faces NOTE: Dataproducts parall el inter face requir es an op tional adapter c able. Emulations S tandar d Centronics parallel, Datapro ducts parallel, seri al RS-232 /422 Optio nal IBM co ax and twi nax S tandar d LinePr inter Plu s Optio nal PCL5/LP + PCL5/P GL PCL5/V GL IGP/ VGL IGP/ PGL IPDS[...]

Appendix B Specifications 134 Memory Require ment s The L5000 s eries pr inters h ave 32 MB (standard ) or 64 MB (optiona l) of RAM (Ra ndom Acc ess Memo ry), and 8 MB (standard ) or 16, 32, o r 64 (optiona l) of Flas h Memory. Thi s is avail able with al l new prin ter ship ments, and all upgr aded printe rs. Safety Reg ulati ons Electrom agnet ic[...]

Physical Char acteristics And Environment 135 Physica l Chara ct eristics And Env ironm ent Environme nt Dimensio ns (H x W x D) 49 inch H x 30 inc h W x 34 inch D In crate: 58 inc hes H x 36 inch es W x 61 inches D Weight 353 lb s. (or 441 lbs.) with option s Input voltage r ange 200 - 240 V + 10% 50/60 H z (47 - 62 Hz) single phase Power co nsump[...]

Appendix B Specifications 136 Sound leve l Operating 60 db (A -weighted ) max. Full optio ns S tandb y state 50 dB (A-weig hted) Inclina tion 1° m ax. Temperature (5F) 80 71 50 Humidity (%) RH 30 70 80 Maximum Temperature/ Humidity Limits o[...]

137 Index B Buttons S ee Functio n keys, 33 C CANCEL function key , 39 Caution noti ce, 17 Charger main cleaning , 85 Cleaning fuser u nit cover g lass, 90 general, 77 main charge r, 85 Cleaning i ntervals user re spons ibility , 70 CLEAR function key , 38 Clearing faults proc edure wit h Repr int on F ault di sabl e d, 116 with Repri nt on Fault e[...]

Index 138 Em ul ati ons, 2 4 ENTER function key , 39 Environme ntal spec ificati ons, 135 Error message s, 114 Error mess age s tabl e, 1 19 Errors operator-c orrectab le, 114 requiring field service , 115 requiring reprintin g, 115 Errors r equiri ng field s ervice, 115 Errors req uiring reprinting , 115 F Fanfold pape r jams , 102 FAU LT status l[...]

Index 139 in trans port outpu t sectio n, 111, 11 2 near pape r output s ection, 104 near tracto r, 102 JOB IN PROCESS status la mp, 36 K Keys function, 33 Keys Se e Function keys , 33 L LCD See Liq uid crys tal disp lay, 33 LINE SYNC status la mp, 36 LinePrinte r Plus emulation , 24 Liqu id crystal d isplay (L CD), 33 Loading pa per, 28 Location d[...]

Index 140 PAG E EJECT function key , 38 Pages reprinting after faul t, 115 Paper loadin g, 2 8 Paper ja ms fanfold, 10 2 in trans port input s ection, 1 09 in trans port output s ection, 1 11, 11 2 near pape r output s ection, 104 near tracto r, 102 Paper ou tput se ction paper jam s near, 104 Paper pa th diagra m, 33 Paper s pecificati ons, 129 Pa[...]

Index 141 Recommend ed vacuu m cleane rs, 68 Replaceme nt interval s consumab le s, 71 user re spons ibility , 71 Replacin g develope r, 55 developi ng unit, 56 photorec epto r drum, 46, 48 waste toner b ottle, 46 Reprint on Faul t disabled fault cle aring procedu re, 116 Reprint on Faul t enabled fault cle aring procedu re, 117 Reprintin g errors [...]

Index 142 U UP function key , 40 V Vacu um clea ners recomme nded, 68 W Wast e tone r bottl e rep l ac in g, 4 6[...]

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